Zoominfo jobs - 39 jobs

To meet the needs of our increasingly technical and complex onboardings, the Principal Customer Onboarding Manager will be responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy for our most complex and strategic customers, accelerating their adoption of ZoomInfo's products and solutions. This role provides a structured approach to utilizing our most skilled team members for custom onboarding motion, team enablement, and development. What You'll Do: * Manage custom onboarding for ZoomInfo's most strategic and complex customers, serving as the primary point of contact during implementation. * Develop and implement strategic onboarding plans and thought leadership to ensure complex, upmarket customers are onboarded efficiently and achieve quick ROI. * Manage multiple simultaneous, high-priority onboarding projects, balancing priorities of business results, customer satisfaction, and technical quality. * Collaborate with Customer Success, Learning & Development, and Solutions Engineering teams to facilitate a streamlined and cohesive implementation approach. * Ensure appropriate handoff to the Customer Success Manager/Account Manager by standardizing and documenting the information flow/transition. * Serve as the primary owner for Onboarding Project tasks in Salesforce, documenting all necessary steps and touchpoints. * Act as a key connection and liaison with Product teams for enhancement working groups, specifically focusing on improving the customer-to-product connection for Upmarket customers. * Serve as a cross-segment resource, sharing best practices and deployment strategies with other Onboarding Manager teams (joining a minimum of one other segment's meeting monthly). * Lead at least one Call Coaching Club per quarter to contribute to team enablement and development. * Lead at least one Custom Onboarding team meeting per quarter and serve as an alternate for the Team Lead. * Work closely with leadership to build out process guidance and documentation for various Custom Onboarding Types. * Develop a standardized process and cadence for reporting progress on Principal activities and key projects. * Other related duties as assigned. What You Bring: * At least 7+ years of customer success, ideally in a SaaS environment. * Bachelor's Degree in business or a related field strongly preferred. * Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes. * Highly collaborative, organized, and execution-oriented with strong presentation skills. * Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work. * Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues. * Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred). * Highly familiar with Salesforce CRM. * Able to be successful in a fast-paced environment that rewards hard work and self-motivation. * Superior relationship and communication skills (both verbal and written). This is a Hybrid position, working a minimum of three days per week from one of our offices: Bethesda MD, Waltham MA, or Vancouver WA The US base salary range for this position is $115,000 - $130,000 + bonus + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

Job TitleTechnician, Event ProductionJob Description The North American Axis Communications' Event Production team is looking for their new team member. This person will be responsible for the planning and implementation of Axis Communications technology at trade shows, conferences and other marketing activities in North America. In addition to event support, this role will own special technology-focused projects throughout the year. What you'll do here as Technician in the Event Production team? Coordinate equipment, configure demos, and plan technical components for North American trade shows and conferences. Develop installation timelines, oversee install and dismantle and serve as on-site technical lead during events. Prepare equipment for events, including product demo development, software configurations, partner integrations, and documentation creation. Serve as primary contact and technical support for co-exhibiting partners. Manage inventory for event equipment, utilizing inventory software, packing equipment, and organizing shipments. Lead special projects as assigned, including exhibit updates, sales kit buildout, and specialty technology demos. Who are we looking for/Who are you? Strong attention to detail a must Ability to responsibly prioritize in a time sensitive environment Quick and efficient problem solving Flexible team player Effective verbal and written communicator Fluent in Microsoft Office We'd love to hear that you have/are: Bachelor's degree in a technical field or 2+ years working in a related position or industry Experience in IP networking Experience with tradeshows or events Valued but not required skills or experience Experience in a technical support environment, help desk or technical training preferred Background in a technology field, video surveillance, networking or computer hardware Project management Axis Certified Professional Physical demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 50-75 lbs. This position is expected to maneuver, unload, and assemble a structure that is transported within a fiber crate that is on wheels. The approximate weight of the fully loaded crate is 800lbs. Pieces of the structure could weigh as much as 75lbs Pieces of the structure need to be assembled at heights of up to 7 feet, using an 18” provided step stool Expected travel time for this position is up to 50%. Pay range: The approximate pay range for this location and position is $75,000-90,000 OTE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians': Inspire you to grow and develop through employer-offered training as well as tuition reimbursement Take care of more than just the ‘work you', but rather the ‘whole you' through our health, dental, vision, and fitness/health and wellness programs Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) Help prepare for your life after retirement through our 401(k) program and employer matching Type of EmploymentPermanent EmploymentPosting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleProduct Marketing InternJob Description The Axis Communications Product Marketing Team is in search of a motivated student who wants to gain hands-on experience in a high-performing marketing organization. We are looking for an energetic, aspiring marketer to join us as a Product Marketing Intern, ideally through the spring and summer of 2026. Responsibilities: Support the execution of marketing campaigns by developing externally facing content such as advertisements, organic promotion, and other digital marketing deliverables Assist in the management of digital marketing efforts including creation of social media ads, email campaigns, videos, web content, and more Develop and update sales enablement resources to help equip our sales team with customer-facing content (presentations, videos, flyers, etc.) showcasing the value of our products, solutions, and services Analyze and report on marketing performance data to improve results of product marketing campaigns and initiatives Collaborate with cross-functional marketing teams and technical teams to gather product information and ensure accurate and compelling messaging Provide administrative support to the product marketing team as needed Desired Skills and Qualifications: Actively enrolled in undergraduate program and working towards BS/BA degree in marketing, business, communications, or related field Experience with marketing automation systems (Pardot, Marketo, etc.) preferred but not required Experience working with design tools like Canva preferred but not required Enthusiasm for marketing and branding Excellent organizational skills and attention to detail Talent and passion for writing creative content Flexible and eager to collaborate with others Proactive, focused, independently driven Proficiency with Microsoft Office Suite Reports to: Team Lead, Product Marketing Location: Chelmsford, MA Type of EmploymentStudent (Fixed Term) Posting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Axis is looking for a detail-oriented and efficient Event Production Intern to help execute our busy events schedule through the fall and winter at our Americas' headquarters in Chelmsford, MA. This role is perfect for individuals passionate about exploring the technical aspects and logistical coordination of event execution. Responsibilities: * Assist in managing event logistics for assigned events or conferences. * Acquire knowledge of tradeshow event processes and the behind-the-scenes steps required to execute a successful event. * Provide support in technology preparation for exhibits, including firmware updates and baseline product configurations. * Prepare and maintain event materials related to assigned events. * Organize event feedback and suggestions for future improvements. * Coordinate event registration and show services to ensure a seamless staff experience throughout the event. Essential Skills: * A technology enthusiast with a strong desire to learn * Excellent attention to detail * Ability to work independently and collaboratively in a team environment * Flexibility and adaptability in reevaluating priorities as needed * Intermediate proficiency in Microsoft Office Suite Education and Experience: * Bachelor's degree or related field (in progress) * 0-1 years of event coordinating or technical experience * 0-1 years customer service experience Physical demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: Employee may occasionally be required to lift up to 50 lbs. Type of Employment Student (Fixed Term) Posting End Date 2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

The Americas Operations Team is part of the Finance & Operations organization, based in Chelmsford, Massachusetts. The Team plays a crucial role in Axis' continuous effort to stay close to our customers and channel - always delivering a superior customer experience. Americas Operations consists of three sub functions: Demand & Supply Planning, Fulfillment Operations, and Distribution Operations. As part of a highly collaborative environment, the Demand & Supply Planning Team works closely with Operations, the Sales organization, and Global Operations in Lund, Sweden. Success in this role depends on the ability to build strong cross-functional and cross-cultural partnerships. Working closely with local leadership and Lund Operations, the Team Lead of Demand and Supply Planning is responsible for improving and implementing processes that strengthen regional demand planning and driving strategic supply chain initiatives and tasks to support the Americas growth to $4 billion in revenue in the next five years. What You'll Do Here… * Build and strengthen partnerships with internal stakeholders across the Americas and globally, as well as with Axis' established sales channel partners. * Lead and coach a high-performing forecasting team, providing guidance, feedback, and growth opportunities * Strengthen cross-functional collaboration with Sales, Account Management, and Program teams to align demand planning with business needs. * Own the Americas demand forecasting process, ensuring that proper forecasts are communicated to Lund operations on a timely basis. Including: * Trending forecast based on historical data * Product Roll Overs * Large project management * New Technologies * Utilize analytical and systematic reporting tools to monitor performance and support data-driven decisions. * Partner with Americas Finance & Operations and Management teams to execute strategic initiatives supporting business objectives. * Drive continuous process improvements to enhance forecasting accuracy, efficiency, and scalability. * Build concise and focused strategies, plans & goals in alignment with the regional and global objectives * Ensure all areas of S&OP activities and processes are in Compliance with Sarbanes Oxley and Export controls as required What You'll Need … * Demonstrated competency in the following areas (Expectations of Leaders): * Business (Business Acumen, Strategic Thinking, Leading Change) * People (Develop Yourself, Develop Others, Build Functional Strengths) * Organization (Develop Teams, Enable Cooperation, Ethical Leadership) * Strong communication, influencing, and relationship-building skills with internal and external partners * Highly organized with proven ability to prioritize and manage multiple projects * Quick learner committed to continuous improvement * Emotionally intelligent, self-aware, resilient, and self-motivated * Agile, adaptable, resourceful, and results-driven in fast-paced environments * Strong customer service orientation What We Are Looking For … * Bachelor's degree * 3 + years' experience with Supply Chain Operations activities * Strong Microsoft Office abilities Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: Employee is occasionally required to lift no more than 10 lbs. * Travel is required for this position up to 15% of the time Pay range: The approximate pay range for this location and position is $90-110K OTE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians': * Inspire you to grow and develop through employer-offered training as well as tuition reimbursement * Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs * Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account * Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) * Help prepare for your life after retirement through our 401(k) program and employer matching Type of Employment Permanent Employment Posting End Date 2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleIT & AV Helpdesk AdministratorJob Description IT Helpdesk / AV Support Administrator The Operations team is looking for an IT Helpdesk & Audio Visual Support Administrator to design, install and support conferencing and collaboration systems in a variety of Axis Communications environments. Primary responsibility is assisting with IT Helpdesk duties as defined below and being the go-to support person for AV in the region. We are seeking a candidate with the skills and abilities to project manage, install, diagnose and support audio visual and conferencing systems. Also able to work independently or as part of a team to oversee installation and troubleshoot systems as required. You'll love this position if You are deeply motivated to help those around you, to include users at different levels of technical experience. You love to collaborate with peers, users, managers, and internal & external partners to deliver superb AV solutions and IT Customer Service You love jumping in to solve new and challenging technical puzzles. You demonstrate a deep curiosity to understand how things work and independently seek out answers to problems. What you will do Administer Windows laptops for end-users across multiple sites in the Americas Respond to service requests and provide end-user support including the troubleshooting and administration of laptops, mobile devices, peripherals, and telephony in a timely manner Assist with user account management Oversee the design and install of audio-visual equipment Provide creative and out of the box training to users Create / update documentation for solutions Assist with production of Live Regional Events Project Manage installation and maintenance Perform preventative maintenance testing and be able to quickly diagnose problems Maintain room scheduling units and digital Use helpdesk platform to respond to end user requests Travel to Regional Experience Center locations as required Perform other related duties as assigned Who are we looking for Demonstrated competency in Axis's: Business (Business Acumen, Strategic Thinking, Adapting to Change, People (Communication, Teamwork, Relationship Management), & Job (Knowledge and Ability, Accountability, Self-Development) Excellent verbal and written communication skills. Attention to detail and the ability to accurately document technical issues. Works well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines. Intermediate to advanced understanding of AV technologies including setup, configuration and operation of complex video conferencing systems and backend IT/networking infrastructure Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization Ability to program and maintain Crestron control systems Comfortable working with Cisco Webex and Microsoft Teams Education and Experience Associates / Bachelor's degree in Computer Science or Management Information Systems At least three (3) years of experience with audio visual and/or video production. 2+ years of IT / AV Helpdesk Experience Valued but not required skills or experience Crestron and Cisco Collaboration certifications Physical demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Employee is frequently required to lift 20-50 lbs, occasionally more. Expected travel time for this position is between 0-15%. Pay Range: The approximate pay range for this location and position is $66,000 - $73,000 annually On Target Earnings / Total Target Compensation. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state Type of EmploymentPermanent EmploymentPosting End Date2026-01-14 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleEvents Production Intern (Fall/Winter) Job Description Axis is looking for a detail-oriented and efficient Event Production Intern to help execute our busy events schedule through the fall and winter at our Americas' headquarters in Chelmsford, MA. This role is perfect for individuals passionate about exploring the technical aspects and logistical coordination of event execution. Responsibilities: Assist in managing event logistics for assigned events or conferences. Acquire knowledge of tradeshow event processes and the behind-the-scenes steps required to execute a successful event. Provide support in technology preparation for exhibits, including firmware updates and baseline product configurations. Prepare and maintain event materials related to assigned events. Organize event feedback and suggestions for future improvements. Coordinate event registration and show services to ensure a seamless staff experience throughout the event. Essential Skills: A technology enthusiast with a strong desire to learn Excellent attention to detail Ability to work independently and collaboratively in a team environment Flexibility and adaptability in reevaluating priorities as needed Intermediate proficiency in Microsoft Office Suite Education and Experience: Bachelor's degree or related field (in progress) 0-1 years of event coordinating or technical experience 0-1 years customer service experience Physical demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Employee may occasionally be required to lift up to 50 lbs. Type of EmploymentStudent (Fixed Term) Posting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

The Manager of Account Management will drive the achievement of robust sales targets within ZoomInfo's Enterprise Growth Account Management team, optimizing customer success and fostering revenue growth. This role involves leading a dynamic team dedicated to surpassing expectations and driving unparalleled value for our customers. What You Will Do: * Develop and lead a team of ~7 individual contributors to generate revenue and achieve individual team and organizational quotas. * Build strong cross-functional relationships to help grow our Enterprise Growth Account Management team, including marketing, demand generation, product, customer success and more. * Proven experience developing and executing tactical account penetration strategies to break into and expand presence within large enterprise organizations, including account mapping, stakeholder engagement planning, and competitive displacement tactics. * Define team objectives to enable achievement of daily, weekly and quarterly targets through sales planning and forecast management * Day to day training and coaching of direct reports, including tracking and monitoring of team KPIs * Participate in the attraction and hiring of talented team members * Articulate the ZoomInfo story, unique value proposition and how ZoomInfo's solutions align with the customer's vision and solve the customer's business issue (e.g. return on investment of product). * Manage sophisticated sales processes internally involving legal, deal desk, product marketing, product support, engineering and other applicable functions. * Budget planning, performance management, and other duties as required/assigned by manager. What You Bring: * 2+ years leadership experience in enterprise software sales, 6+ years in enterprise software sales (selling to companies with 1,000+ employees) * Proven success in leading an Enterprise sales team * Consistent track record to create impactful teams and lead them to success * Excellent presentation and executive engagement skills * Excellent negotiation skills * Strong engagement and communication skills * Consultative selling experience highly desirable * Can collaborate and influence in a "win as a team" environment * Is a trusted advisor to the customers and colleagues * Prior experience working within the Software (SaaS), Data, Analytics, Business Application Space highly preferred Join ZoomInfo to lead a dynamic team in achieving exceptional results through client retention and strategic growth! What's In It For You: * Top notch tech stack * Market leading product offering (check out our long list of G2 awards) * ERG (Employee Resource Groups) to foster a diverse, inclusive workplace * Benefits to Help You Thrive - * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $160,000- $165,000 + variable compensation + equity + benefits ($290,000-$300,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries. Responsibilities * Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations. * Effectively triage and manage escalations to engineering teams for issues that can't be resolved * Document best practices and other useful information to better enable our customers through our online support tools * Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services * Learn third-party products and their integrations to educate and guide customers on usage and product adoption * Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal * Other related duties as assigned Qualifications * Bachelor's degree preferred and/or 2-3 years of equivalent work experience in SaaS organization * Proven ability to multi-task and successfully manage multiple priorities simultaneously * Must have a strong attention to detail and be a self-directed problem solver * Ability to adapt and pivot in a fast paced, ever-changing environment * Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious * A strong sense of urgency * Ability to empower end-users to support themselves using our online training resources * Excellent organizational, written and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers * Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation * A desire and aptitude to learn and understand technical infrastructure * A positive attitude Preferred Qualifications * Technical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus * Experience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages * Familiarity with troubleshooting or interacting with API's * Prior experience using DataDog, Jira, and Snowflake * Prior experience with video conferencing applications Comp & Benefits The US base salary range for this position is $63,200 - $86,900 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-DB #LI-Hybrid

The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. What You Will Do: * Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. * Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales. * You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. * Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives. * Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets. * Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes. * Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system. * Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions. * Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications. * Ensure quotes are generated efficiently and align with internal guidelines and customer requirements. * Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly. * Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning. * Performs other duties as required/assigned by manager. What You Bring: * 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota * Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies * 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market * Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks * Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement. * Ability to close transactions swiftly to meet the dynamic needs of the SMB sector * Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction * Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support * Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately * Ability to analyze sales data and market trends to adjust strategies and improve performance * Eagerness to continuously improve through feedback and professional development opportunities * Quick learner with the ability to adapt to new challenges and changes in the business environment This is a hybrid role, working a minimum of three days per week from one of our US office locations. What's In It For You: * Top notch tech stack * Market leading product offering (check out our long list of G2 awards) * ERG (Employee Resource Groups) to foster a diverse, inclusive workplace * Benefits to Help You Thrive - * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add ons such as pet insurance, legal service support, and more! The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-Hybrid #LI-

Job TitleTechnical Services Engineer - Bilingual - Portuguese + EnglishJob Description Looking for a new start? Think bigger. Think Axis! At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each ‘Axian' has his or her own motivators, we all share the same core values. The Technical Services Engineer - Bilingual (Portuguese with English) - (Hybrid position) troubleshoots and resolves configuration, network and software issues for our IP network cameras, physical access control, and security solutions while utilizing resources of peers, knowledgebase, and software development engineering teams. This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, MA headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer. Salary: $75,000 annually (English only role) $79,500 annually (Bilingual - English with Portuguese/Spanish/French) Shift and Language Requirement: 11:30 a.m. to 8:00 p.m. shift, and Portuguese (A must have!) Spanish / French language is always a plus! What You'll Do Here… Provide world-class technical support for partners and end customers via inbound telephone, online helpdesk, and live chat cases Manage a high work volume with time-bound constraints Analyze problems and identify solutions by utilizing databases of existing issues, debugging tools and simple or moderate lab simulations Ensure escalations and handoffs are efficient by documenting cases clearly and completely Escalate and collaborate with Software and/or Hardware Engineering to see the problem through to resolution Develop subject matter expertise and train/mentor others Use troubleshooting skills to: perform lab replications, research more difficult problems, test engineering provided fixes to ensure the solution resolves the customer's problem What We Are Looking For… Minimum 2 years' experience in a call center-type environment with an excellent customer service background Secondary language skill: Portuguese with English - A Must! Knowledge of network routing and switching protocols Experience configuring PCs, installing various operating systems and software applications Experience configuring switches, routers, and other network-related components Ability to resolve issues and troubleshoot in an unscripted manner Excellent communication and interpersonal skills Self-motivated and energetic with a positive approach to problem solving Eye for details with good time management skills - must be able to handle multiple issues in an organized manner Valued, But Not Required … Fundamental understanding of physical access control and security systems Experience with Salesforce Service Cloud CRM system/help desk applications CCTV/IP Camera installation/configuration Basic understanding of electricity concepts Professional degrees/certifications: CompTIA, Cisco, Microsoft, PSP etc. Physical Demands and Travel… Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 20-25 lbs. Expected travel time for this position is 10% (domestic and international) What we offer... Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians': Inspire you to grow and develop through employer-offered training as well as tuition reimbursement Take care of more than just the ‘work you', but rather the ‘whole you' through our health, dental, vision, and fitness/health and wellness programs Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) Help prepare for your life after retirement through our 401(k) program and employer matching Ready to Act Taking the first step to become an Axian is easy - all you have to do is apply! Want to know more about Axis? Visit our web site at ************* Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

The Senior Data Advisor is a seasoned B2B data expert with profound real-world experience in GTM operations (Sales Ops, Marketing Ops, RevOps) and emerging AI-driven data practices. In this pivotal role, the Advisor directly consults executive leadership at major enterprises, guiding their data and AI strategy to solve complex Go-To-Market challenges and accelerate ROI. Leveraging a deep understanding of data management, analytics, and modern AI capabilities, the Senior Data Advisor counsels clients on optimizing sales effectiveness and marketing precision through the recommended application of best practices, intelligent automation, and strategic frameworks enabling them to realize significant business value from premium DaaS and AI-powered offerings. This position focuses on scaling impact by serving as a trusted advisor to the biggest names in the industry, shaping their data- and AI-driven success through strategic guidance in building foundational data management Primary Duties: * Lead strategic positioning initiatives for DaaS & ZoomInfo AI driven capabilities within the marketplace and client enterprise data ecosystems, focusing on data management areas including integration, hierarchies, stewardship, and insights to drive improved business outcomes * Serve as a strategic advisor to key clients, helping shape their vision and digital transformation strategy while ensuring Zoominfo/DaaS and AI-enabled assets deliver maximum value * Apply specialized expertise in enterprise data management, industry best practices, model-building, GenAI/LLM considerations and Zoominfo/DaaS data applications to guide clients to meet their specific business objectives * Collaborate directly with clients on projects, proof-of-concepts, and analytical follow-ups to demonstrate and quantify the value created through Zoominfo/DaaS solutions * Develop recommended practices and reference guides to help scale the team. * Partner with Product, Sales, and Marketing teams to develop materials, lead customer forums, speak at industry conferences, and participate in activities that generate opportunities for our sales teams * Act as the Voice of the Customer, advocating for client needs with internal partners, particularly with Product teams focused on Data Management, Content, Identity Resolution, Analytics and AI-driven functionality * Support SC's/DC's and other roles internally and during account meetings in topics surrounding data management, GenAI fundamentals and AI readiness. * Performs duties consistent with the Company's AAP/EEO goals and policies. * Performs other duties as required/assigned by manager. Knowledge, Skills, and Abilities Required * Bachelor's degree in Computer Science, Business Analytics, or equivalent experience. * 7+ years in Data Analytics, Data Operations, Data Strategy, or GTM data functions. * Skilled in SQL or Python skills for data manipulation, analytics, automation, and AI dataset preparation. * Experience supporting data science workflows, machine learning pipelines, or model training. * Knowledge of GenAI and LLM concepts, including embeddings, vector databases, prompt engineering, and retrieval-augmented generation (RAG). * Familiarity with LLMOps/MLOps practices, AI model evaluation, and deploying AI through cloud platforms (e.g., OpenAI, AWS Bedrock, Vertex AI, Azure OpenAI). * Understanding of agentic AI patterns, workflow orchestration, and AI-driven automation. * Strong understanding of enterprise data management (integration, hierarchies, governance, identity resolution) and how these support AI readiness. * Experience with data warehouses (Snowflake, BigQuery, Redshift) and ETL/ELT pipelines. * Ability to translate complex data and AI concepts into strategic business insights and quantify ROI. * Experience with DaaS solutions and API-driven enrichment; familiarity with AI-assisted enrichment a plus. * Strong problem-solving abilities and comfort working in fast-paced, high-pressure environments. * Excellent communication and executive presentation skills, especially explaining AI concepts to non-technical audiences. * Ability to train and mentor teams in data management, AI fundamentals, and AI use-case development. * Collaborative mindset, working closely with Sales, Product, and Marketing to drive data- and AI-powered strategies. #LI-EB1 #LI-Hybrid

The Technical Implementation Manager is a key member of the Customer Integrations and Implementation team and has responsibility for assisting customers through the technical implementation of one or more of ZoomInfo's customer-facing solutions. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications. What You'll Do: Advanced Technical Expertise * Lead complex, enterprise-level implementations as a senior member of the ZoomInfo Integration and Implementation Team, providing expert guidance and strategic support to high-value clients during the deployment of ZoomInfo product solutions within their internal systems. * Maintain expert-level understanding of application integrations within CRM/MAT environments, including Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, ZoomInfo platform, and emerging solutions. Client Engagement & Consultation * Engage in strategic dialogue with C-level executives, IT leaders, and technical stakeholders to customize ZoomInfo Integration implementations that align with enterprise business objectives and technical roadmaps. * Provide consultative guidance on best practices, optimization strategies, and scalability considerations for long-term success. Advanced Problem Resolution * Deploy expert-level troubleshooting and diagnostic skills to resolve complex technical issues across integrations and platform solutions. * Conduct a root cause analysis for systemic issues and develop preventive measures to enhance overall solution stability. * Identify, document, and escalate product defects and enhancement opportunities to Product Development and Engineering teams, providing detailed technical specifications and business impact assessments. Cross-Functional Leadership & Mentorship * Train, mentor, and coach Level One and Level Two Implementation Managers, fostering the development of technical skills and the adoption of best practices. * Collaborate with and provide technical leadership to Sales, Client Support, QA Engineering, and Product Management departments on complex client scenarios. Technical Thought Leadership * Conduct high-level technical discussions on advanced topics, including email protocols, OAuth/SSO setup, data transformations, CRM workflows, automation frameworks, and enterprise process design with both internal and external stakeholders. * Serve as a subject matter expert for emerging technologies and integration patterns. Innovation & Continuous Improvement * Perform a wide variety of complex professional tasks requiring exceptional creativity, strategic thinking, and technical innovation. * Proactively identify opportunities to enhance implementation processes, tools, and client experiences. * Stay current with industry trends, emerging technologies, and competitive solutions to maintain ZoomInfo's technical leadership position. What You Will Bring: Advanced Technical Expertise & Certifications * 5+ years of hands-on experience with technical CRM, Marketing Automation implementation, and/or Sales Acceleration platforms in enterprise environments. * Advanced certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder), Marketo Certified Expert, HubSpot Solutions Architect, Eloqua Master, and/or Microsoft Dynamics certifications are strongly preferred. * Deep technical proficiency across multiple platforms with demonstrated ability to architect complex, multi-system integrations. Strategic Client Partnership & Leadership * Proven track record of managing high-value, enterprise-level client relationships with exceptional customer service and consultative skills. * Ability to communicate complex technical concepts with accuracy, empathy, and clarity to diverse audiences, including C-suite executives, IT leaders, and end users. * Experience leading client workshops and technical discovery sessions * Demonstrated ability to build trust and credibility as a strategic technical advisor. Expert Problem-Solving & Technical Acumen * Exceptional capacity to quickly master complex technical infrastructure, emerging technologies, and advanced troubleshooting methodologies. * Proven expertise in root cause analysis, systems thinking, and developing innovative solutions to novel technical challenges. * Strong analytical skills with the ability to research, diagnose, and resolve sophisticated integration issues independently. Leadership & Mentorship * Demonstrated experience mentoring and developing junior team members, fostering a culture of continuous learning and technical excellence. * Track record of leading cross-functional initiatives and driving organizational improvements. * Ability to influence without authority and build consensus across technical and business stakeholders. Collaboration & Communication Excellence * Outstanding collaboration skills with proven ability to work effectively across Sales, Support, Engineering, Product, and executive teams. * Strong written and verbal communication skills, including experience creating technical documentation, training materials, and presentations for various audiences. * Experience facilitating technical discussions and translating business requirements into technical solutions. Quality & Process Excellence * Meticulous attention to detail with unwavering commitment to quality and accuracy in all deliverables. * Process-oriented mindset with experience developing and implementing best practices, standards, and quality assurance frameworks. * Proactive approach to identifying risks, preventing issues, and continuously improving implementation methodologies. Additional Qualifications * Bachelor's degree in Computer Science, Information Systems, or related field preferred (or equivalent experience). * Experience with project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.). * Familiarity with data governance, security compliance (SOC 2, GDPR), and enterprise architecture principles. * Self-motivated with the ability to manage multiple complex projects simultaneously while maintaining high standards. What's In It For You: We want our employees and their families to thrive. In addition to comprehensive benefits, we offer holistic mind, body, and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. * Incredibly strong onboarding program - be set up for success in your first 90 days * Ongoing training to help you grow * Market-leading product offering (check our long list of G2 awards) * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add-ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $88,000 to $92,000 + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. #LI-Hybrid

Hybrid About the Role We're looking for a Senior Content Writer who can own high-impact website content end-to-end, from research and narrative development to SEO/AIO optimization and conversion-focused copywriting. This role sits at the intersection of brand, product, SEO/AIO, and web UX, shaping how enterprise buyers understand ZoomInfo's platform and helping our site perform across both traditional search and AI search systems. You'll write crisp, structured, high-performing content that ladders to our broader GTM Intelligence narrative and drives measurable lifts in visibility, engagement, and conversion. This is a hands-on writing role for someone who can go deep on complex GTM products, distill them into simple language, and ship high-quality work quickly. You will work closely with our Web, Product Marketing, AIO, and Brand teams to build content that performs across three fronts: * AI Search (AIO-optimized narratives, schema-aligned copy, entity-driven consistency) * Traditional SEO (technical fundamentals, keyword strategy, structured content) * On-site Conversion (clear journeys, strong messaging, crisp UX copy) This is a role for someone who thinks like a storyteller, writes like a conversion strategist, and operates like an SEO/AIO pro. What You'll Do: Web & Conversion Content * Write and refresh high-impact website content across product pages, solution pages, features, use cases, and personas. * Partner with Brand and PMM to translate platform and product narratives into simple, compelling web content. * Build modular, scalable content patterns that improve clarity, user flow, and conversion. AI Search Optimization (AIO) * Write schema-driven copy (FAQs, metadata, structured elements) to improve consistency across AI search systems. * Support AIO coverage expansion by producing content aligned to entity definitions, fan-out keyword clusters, and narrative anchors. * Partner with AIO team to refine patterns for pages flagged by crawl behavior, mention rate gaps, or schema coverage needs. SEO Content * Write SEO-optimized content that balances search intent, UX clarity, and brand voice. * Build content structures (H1/H2 hierarchy, summaries, TL;DRs) aligned to keyword and cluster strategy. * Collaborate with SEO/AIO teams on briefs, testing plans, and ongoing optimization. Cross-Functional Collaboration * Work closely with Web PMs, Designers, and Product Management stakeholders to refine content around journeys, modules, and experimentation. * Collaborate with Brand to ensure every page reinforces our GTM Intelligence platform story, and voice and tone. * Integrate insights from analytics, A/B tests, and AI-search performance into content refreshes. What You Bring: Must-Haves * 5-8+ years experience writing website, SEO, or conversion-oriented content (B2B SaaS experience strongly preferred). * Deep understanding of SEO fundamentals: keyword strategy, search intent, content hierarchy, metadata, and internal linking. * Working knowledge of AIO/AI Search mechanics - or strong willingness and ability to learn fast. * Ability to turn complex product concepts (AI agents, orchestration, GTM workflows) into simple, direct copy. * Experience writing for multiple personas across the funnel (RevOps, Sales, Marketing, SDR). * Strong editorial instincts: clarity, structure, consistency, narrative discipline. * Fast, reliable execution - able to manage multiple deadlines with high quality. Nice-to-Haves * Experience writing schema-driven content (FAQPage, HowTo, Organization, Product, etc.). * Familiarity with AI-powered content workflows, knowledge bases, or structured editorial systems. * Experience in enterprise SaaS, martech, sales tech, or data products. * Background in messaging development or website refresh projects. What Success Looks Like * High-quality content delivered quickly and at scale. * Clear, consistent messaging across product, solution, and use case pages. * Improved keyword coverage, schema coverage, and AI mention rate on owned pages. * Stronger on-site conversion because of cleaner content patterns and better narrative alignment. * A website that tells a unified, compelling, AI-ready GTM Intelligence story. #LI-AP3 #LI-Hybrid

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, Enterprise Customer team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You'll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you're looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! What You Will Do: * Prospect into existing customers to expand relationship and build a sales pipeline for a Enterprise Account Manager * Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions * Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams * Collaborate with Account Managers to identify sales expansion opportunities * Create trust and credibility with both internal and external stakeholders What You Bring: * 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers * Professional communication and writing skills to articulate the value of the ZoomInfo product suite * The ability to assess prospects' needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges. * Experience creating, executing, and maintaining a well-structured prospecting plan that drives results. * An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach. * Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus. * Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline. What's In It For You: * An opportunity to partner with the top 10% of Account Managers at ZoomInfo. * Payouts based on both opportunities created and converted revenue, with uncapped earning potential * Ongoing training to help you grow - our SDR Academy is best in class * Top notch tech stack * Market leading product offering (check our our long list of G2 awards) * Benefits to Help You Thrive - * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add-ons such as pet insurance, legal service support, and more! If you're driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of three days per week from our Waltham, MA office. The US hourly rate for this position is $25.00 - $31.25 per hour + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. ##LI-Hybrid

We are looking for a passionate Salesforce Architect who is a trusted advisor and leader that partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem . As a Senior Architect, you will be responsible for leading complex projects, designing solutions, and collaborating with cross-functional teams to drive the adoption of Salesforce-based solutions. This is an exciting opportunity for someone with a strong functional and technical background and a passion for delivering innovative and scalable solutions on the Salesforce platform. What you'll do: * Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as well * Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform * Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future * Communicate with product managers/business analyst, cross functional development teams, network infrastructure, information security, data privacy & compliance and salesforce solution architects to ensure a cohesive technical strategy is designed and executed upon * Be part of the entire development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance * Lead the design and implementation of scalable Salesforce solutions with a strong emphasis on leveraging Salesforce AI capabilities (including Einstein, AI Cloud, and predictive analytics) to drive intelligent automation, personalized experiences, and data-driven decision-making across business functions. * Support and maintain current Salesforce instance(s), including the data model, coding best practices, user permissions, integrations with third party and internal applications, security settings * Design integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools, and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security * Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities * Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing guidance, recommendations, and explanations as needed * Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions * Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. * Develop strategies to solve complex technical challenges. * Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity * Coach and mentor junior technical team members. What you bring: * Minimum of 10-12 years of progressive experience Architecture, Salesforce delivery and technology implementation in full life-cycle enterprise CRM * Extensive solution definition experience including evident experience and knowledge of - * CRM System and Solution Architecture design (functional & technical), * Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints * Application and Integration patterns * Certifications: * Salesforce Certified Technical Architect or equivalent certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect). * General AI certification or Salesforce specific AI certification * Ability to engage with senior clients in a business centric, business outcome-oriented dialogue * Ability to articulate the relevant platform value proposition * Customer oriented and great at building client relationships * Desire to work in a dynamic work environment and be creative within a team * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment * Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills. #LI-VC1 #LI-Hybrid

The Opportunity: ZoomInfo built the industry's most sophisticated GTM data acquisition infrastructure. Now we're applying that same rigor to context engineering-the emerging discipline that determines whether AI systems deliver transformative value or incremental improvement. This role architects the context layer powering our AI intelligence across Copilot, GTM Studio, and MarketingOS. You'll transform how ZoomInfo's agentic workflows access, compress, and deliver precisely the right information at exactly the right moment. The impact is organization-wide: every AI interaction, every intelligent recommendation, every autonomous agent action depends on the context infrastructure you'll build. We've transitioned to AI-first product thinking company-wide. The context pipelines exist but remain nascent-creating a rare opportunity to define architectural patterns and platform standards that compound value across multiple product teams in the years to come. What You'll Do: Architect Context Acquisition Pipelines Design and optimize how ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and data producers. You'll balance retrieval quality against latency and cost constraints, implementing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while respecting token budgets. Own the Context Layer Platform Build infrastructure serving multiple product teams-Copilot, GTM Studio, MarketingOS-as internal customers. Establish API contracts, developer experience standards, and integration patterns that accelerate feature velocity. Maintain the delicate balance between providing flexible building blocks and opinionated solutions that encode best practices. Drive Quality Through Measurement Implement evaluation frameworks using RAGAS metrics and custom benchmarks. Monitor retrieval precision, context relevance, hallucination rates, and system performance in production. Translate quality signals into architectural improvements, working closely with ML engineers to iterate on embedding models, reranking strategies, and retrieval algorithms. Navigate Emerging Research Context engineering evolves weekly. You'll continuously evaluate innovations-GraphRAG for multi-hop reasoning, test-time compute scaling, multimodal retrieval, compression techniques-determining which advances warrant production investment versus which remain academic curiosities. Bring external best practices to ZoomInfo while contributing learnings back to the broader community. Orchestrate Cross-Functional Execution Translate between three distinct worlds: ML engineers optimizing retrieval algorithms, platform engineers building scalable infrastructure, and product teams shipping customer features. Establish communication cadences, prioritization frameworks, and decision-making processes that balance urgent requests against strategic platform development. What You'll Bring: * 4-6 years of product management experience with 2+ years in ML/AI infrastructure * Direct experience with production RAG systems, vector databases, or semantic search, context management * Experience with graph databases (e.g. Neo4j) * Track record building platform products serving multiple internal or external customers * Familiarity with context compression, embedding models, and retrieval evaluation frameworks * History of defining product vision in nascent technical domains where best practices are still emerging Who You Are: Technical Foundation Expert-level understanding of RAG system architecture-you can discuss embedding dimensionality trade-offs, vector database indexing strategies, and reranking approaches with depth. You've built or significantly contributed to production retrieval systems, not just managed them at arm's length. Python and SQL proficiency enables you to review code, analyze retrieval issues, and prototype solutions for concept validation. Platform Product Mindset Experience building infrastructure products where internal engineering teams are your customers. You measure success through downstream product velocity improvements and developer satisfaction scores, not just uptime metrics. You understand platform economics-how each additional team using your infrastructure increases its value through shared learnings and amortized costs. Intellectual Velocity You read recent research papers from ar Xiv, ACL, NeurIPS. You prototype emerging techniques to understand their practical constraints. You maintain strong opinions weakly held, updating your architectural assumptions as evidence accumulates. The discipline moves too fast for static expertise-continuous learning is non-negotiable. Strategic Communication You translate between technical depth and business impact fluently. You can explain to executives why implementing GraphRAG takes 6 months but unlocks $10M in product capabilities. You can communicate to engineers why business constraints require shipping "good enough" in 3 weeks rather than "optimal" in 3 months. You influence without formal authority through data, clear reasoning, and earned credibility. The Environment: Reporting & Collaboration Report to the Senior Product Director for Context Engineering, Semantic Data Layer, and Agentic Memory within ZoomInfo's Intelligence team. Work alongside PMs responsible for signals and ML scoring/recommendation models. Together, you ensure our agentic workflows fill context windows with high-quality, information-dense content exactly when needed. Pace & Problems Fast-moving engineering team that understands the space. Company-wide AI adoption push creates both urgency and opportunity. Expect interesting problems: How do we maintain sub-200ms retrieval latency at scale? When does GraphRAG justify its indexing cost? How do we balance context freshness with cache efficiency? You'll shape answers that become architectural patterns across the organization. Impact Define a nascent discipline at a company that's already AI-first in product thinking and organizational structure. Your architectural decisions compound-every improvement to context quality multiplies across Copilot, GTM Studio, MarketingOS, and future products we haven't imagined yet. This is infrastructure work with direct line-of-sight to customer value. #LI-PS1 #LI-remote #LI-hybrid

Job TitleSolutions EngineerJob Description The Solutions Engineer (SE) will serve as a regional technical expert and product portfolio manager for assigned technologies in the Americas. Acting as a strategic liaison between regional teams and Global Headquarters, the SE will gather market feedback, competitive insights, and customer needs to inform product development. This role bridges R&D, sales, and support - from early product inception through launch, implementation, and next-generation iterations. SEs deliver deep technical expertise to customers and internal teams through content creation, training, pre-sales support, thought leadership, and field engagement, while continuously feeding market intelligence back into product roadmaps. What you'll do here as Solutions Engineer? Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities Operate as subject matter expert on assigned technology features and capabilities Support the creation and distribution of technical content within the Americas Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy Understand competitive landscape on assigned technologies Support pre-sales and professional services activities, including field work and visits Support pilots and proof of concept implementations when relevant Represent Axis at both internal and external speaking opportunities when appropriate Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects Who are we looking for/Who are you? Ability to balance technical aptitude with business acumen Creativity, curiosity and passion for technology Strategic, analytical, inquiring and critical thought process Capacity to work with all levels of management Conscience of deadlines with strong organizational skills Detailed problem solving Drive, determination and self-disciplined approach to achieving results Professional etiquette Passion for presenting and telling stories through content creation Well-developed interpersonal and communication skills, strong presentation skills Work collaboratively within the organization Technical depth in IP networking, video transport, and surveillance systems We'd love to hear that you have/are: Experience with computer networking infrastructure technologies Knowledge of video transport streaming protocols and compression technologies Experience in IP Networking covering LAN and WAN hardware (routers, firewalls etc.) configuration, low level protocol knowledge (RTP, TCP/IP, UDP) and experience with IGMP and multicasting 5+ years' experience in physical security industry B.S. degree in computer science or related field preferred Location & Travel: This role is based in our Chelmsford, MA office; remote consideration for the right candidate living proximate to an international airport and willing to perform job responsibilities during Eastern Time Zone business hours. The ideal candidate will have a willingness to travel, including internationally, up to a maximum of 50%. Physical demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 15-20 lbs. Travel is required for this position up to 50% of the time. Target Salary: The approximate pay range for this role is $125,000 - $135,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians': Inspire you to grow and develop through employer-offered training as well as tuition reimbursement Take care of more than just the ‘work you', but rather the ‘whole you' through our health, dental, vision, and fitness/health and wellness programs Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) Help prepare for your life after retirement through our 401(k) program and employer matching Type of EmploymentPermanent EmploymentPosting End Date2026-02-12 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

As a Backend Software Engineer on the Growth team, you'll be at the forefront of building and scaling ZoomInfo's core backend services. You'll work primarily with Java to develop robust, high-performance systems that power our platform and serve millions of users. You'll design and implement scalable microservices, optimize existing systems, and build infrastructure that enables rapid feature development. Your expertise in Java will be essential, while knowledge of Node.js will provide valuable flexibility in our diverse technology ecosystem. Our engineering culture values diversity, intellectual curiosity, problem-solving, and openness. We encourage collaboration, big thinking, and calculated risk-taking in a blame-free environment. You'll have the autonomy to work on meaningful projects while receiving the support and mentorship needed to grow your career. What You'll do: * Design, develop, and maintain scalable backend services and APIs using Java and related frameworks * Architect and implement microservices that handle high-volume traffic and complex business logic * Collaborate with cross-functional teams to define, design, and ship new features * Optimize application performance, scalability, and reliability * Write clean, maintainable, and well-tested code following best practices * Participate in code reviews and mentor junior engineers * Troubleshoot and resolve production issues in distributed systems * Contribute to technical architecture decisions and system design * Implement monitoring, logging, and alerting solutions for backend services * Stay current with emerging technologies and industry best practices What you bring: * Bachelor's degree in Computer Science, a related field, or equivalent practical experience * 5+ years of experience with backend software development using Java * 2+ years of experience in designing, analyzing, and troubleshooting large-scale distributed systems * 1+ years of experience leading projects and providing technical leadership * Strong expertise in Java frameworks and technologies (Spring Boot, Hibernate, Maven/Gradle) * Experience with RESTful API design and microservices architecture * Proficiency with relational and NoSQL databases Preferred Qualifications: * Master's degree in Computer Science or Engineering * Experience with Node.js for backend development (strong advantage) * Experience with cloud platforms (AWS, GCP, or Azure) * Knowledge of containerization and orchestration (Docker, Kubernetes) * Experience with CI/CD pipelines and DevOps practices * Familiarity with message queuing systems (Kafka, RabbitMQ) * Experience with performance optimization and scalability * Strong understanding of software design patterns and clean code principles #LI-AR2 #LI-SK #LI-Hybrid