Senior Product Manager - Quote to Cash
Product marketing manager job at Zoominfo
As Senior Product Manager - Quote-to-Cash, you will own high-visibility initiatives central to ZoomInfo's Product-to-Cash transformation, including components of our CPQ to Revenue Cloud Advanced (RCA) transition, ordering, subscription management, billing, transaction management, and more. This role requires a blend of product thinking, business analysis, system design, and cross-functional leadership. You will partner closely with Sales, RevOps, Finance, Enterprise Applications, Engineering, and Customer teams to define requirements, write user stories, manage the backlog, and deliver scalable, reliable Q2C capabilities that improve sales efficiency, customer experience, and predictable revenue.
You are a structured thinker who can translate business processes into system behavior, dive deep into edge cases, and drive clarity across complex, multi-team workstreams. You can think strategically while rolling up your sleeves to solve operational problems, deeply understand data, and ensure end-to-end experiences work as intended.
What you'll do:
* Lead product workstreams for ZoomInfo's transition to Salesforce Revenue Cloud Advanced (RCA), including CPQ configuration, pricing logic, quoting flows, asset-based ordering, order management, and subscription handling.
* Own the functional requirements and backlog for RCA-related initiatives: write clear user stories, acceptance criteria, and process flows that translate business needs into system behaviors.
* Partner closely with Enterprise Applications engineering teams to design and deliver scalable solutions aligned with ZoomInfo's long-term architecture.
* Drive cross-functional alignment with Sales, Finance, RevOps, Product, and Commerce teams to ensure RCA capabilities reflect real-world processes and meet stakeholder expectations.
* Map current state to future state processes and translate complex Q2C scenarios into structured workflows, data models, and configuration requirements within Revenue Cloud Advanced.
* Support the definition of pricing, discounting, and product configuration system rules needed for the RCA rollout, ensuring the system enforces policies provided by Pricing, Finance, and RevOps.
* Lead workshops and design sessions to identify edge cases, align on future-state flows, and ensure traceability from business requirements to system design to delivered functionality.
* Validate system behavior through hands-on testing, scenario exploration, and data review to ensure RCA solutions are consistent, scalable, and correct.
* Analyze Salesforce and process data to support prioritization, ensure accurate migration outcomes, and assess system performance during rollout.
* Work with end users (AEs, AMs, Contracts, Ops) to collect feedback during RCA pilots and drive iterative improvements to quoting and ordering experiences.
* Document solution designs, requirements traceability, and future-state process flows to support change management, enablement, and long-term maintainability.
* Other duties as assigned.
What you'll bring:
* 3-5+ years experience as a Product Manager, Product Owner, Business Analyst, or Revenue Systems/RevOps Manager supporting Quote-to-Cash systems.
* Deep experience with Salesforce CPQ or Salesforce Revenue Cloud Advanced (config, pricing, product catalog, assets/subscriptions, contracts, orders).
* Strong understanding of B2B SaaS GTM motions including new business, amendments, renewals, self-service, provisioning, and customer lifecycle.
* Experience with billing, payments, subscription management, usage/consumption models, or revenue operations systems.
* Proven ability to build and maintain a clear, outcome-oriented roadmap that aligns stakeholders, guides execution, and structures the RCA transition into logical phases.
* Ability to translate complex business processes into structured requirements, process flows, and system design.
* Excellent written and verbal communication skills with an ability to drive clarity and alignment across cross-functional teams.
* A keen eye for detail and a hands-on approach: ability and eagerness to dive into data, scenarios, and edge cases to uncover risks and opportunities.
* Experience leveraging AI tools to streamline processes, enhance data validation, or automate repetitive Q2C tasks.
#LI-VC1
#LI-Hybrid
Auto-ApplyMarketing Manager, Demand Generation
Bellevue, WA jobs
Immediate need for a talented Marketing Manager, Demand Generation. This is a 02+ months opportunity with long-term potential and is located in Bellevue, WA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-92981
Pay Range: $80 - $85 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Outbound Campaign Execution: Plan, execute, and track outbound marketing campaigns targeting SMB prospects.
Contact List Building & Management: Identify, build, and segment contact lists for outbound campaigns, leveraging internal tools and data sources.
BDR Assignment & Enablement: Assign targeted contact lists to BDRs, providing them with campaign context, messaging guidance, and campaign goals.
Event Marketing Support (Pre & Post):Run campaigns to drive registrations for client Workspace events, including outbound email invitations.
BDR/Sales Event Enablement: Create and distribute pre-event briefing materials and talking points for BDRs and Sales to boost engagement and lead generation.
Performance Tracking & Reporting: Monitor and report on the effectiveness of outbound campaigns and event registration efforts.
Attendee Acquisition:Run campaigns to drive registrations for client Workspace events, including outbound email invitations.
BDR/Sales Event Enablement: Create and distribute pre-event briefing materials and talking points for BDRs and Sales to boost engagement and lead generation.
Performance Tracking & Reporting: Monitor and report on the effectiveness of outbound campaigns and event registration efforts.
Key Requirements and Technology Experience:
Skills; Demand Generation
Communication
Event Marketing
3+ years of experience in demand generation, outbound marketing, sales development support, event marketing, or related disciplines.
Track record of executing successful outbound marketing campaigns that contribute to pipeline growth.
Experience working directly with or enabling BDR/SDR teams.
Analytical skills - able to navigate Salesforce, demand funnel dashboards, and build reports.Ability to present campaign plans and performance updates.
Experience with marketing automation platforms (e.g., Marketo) and CRM systems (e.g., Salesforce).
Familiarity with sales engagement platforms (e.g., SalesLoft, Outreach).Experience with client Workspace.
Our client is a leading Technology Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Product Manager ( eCommerce Marketplace)
Boston, MA jobs
Product Manager - Marketplaces
Boston, MA (Hybrid) - ONSITE; 3 days / week
Long term Contract
About the Role
Client is expanding its third-party marketplace presence and needs a product manager who understands the real work behind winning a buy box, protecting margin, and scaling listings across channels like Amazon, Walmart, and others. This role isn't about theory. It's about building a marketplace integration platform that automates listing creation, pricing updates, ASIN mapping, catalog normalization, and reconciliation workflows so Marketplace Ops and Pricing can move faster with fewer defects.
You'll own the roadmap for the Marketplace Platform and partner with engineering, marketplace operations, pricing, UPP, and revenue management to build capabilities that help us list accurately, price competitively, and maintain healthy margins across channels.
Core Responsibilities
Own the product vision and roadmap for the Marketplace Listing & Pricing Platform-listing ingestion, ASIN mapping, pricing rules, buy-box strategies, and reconciliation capabilities.
Define and prioritize capabilities that reduce manual ops: automated listing creation, channel-specific transformations, price publish flows, error handling, and health monitoring.
Partner closely with Marketplace Ops and Pricing teams to translate operational pain points into actionable platform features.
Drive margin optimization tooling (repricing configurations, pricing overrides, competitive intelligence signals).
Collaborate with engineering to shape technical architecture and ensure scalable, API-first designs that integrate with UPP, Catalog, Pricing, and Inventory systems.
Establish quality and performance metrics-listing accuracy, latency, exception rates, buy-box win trends, and margin impact.
Lead cross-functional alignment with Merchandising, Supply Chain, Fulfillment, Finance, and external marketplace partners.
Ensure compliance with channel requirements (Amazon, Walmart, eBay, etc.) and stay ahead of policy changes.
Champion operational excellence by building workflows and UI capabilities for storefront configuration, rule management, and reconciliation.
Required Experience
5-8+ years in product management, ideally in retail/e-commerce or marketplace integrations.
Direct experience with Amazon/Walmart marketplace mechanics: listings, ASIN mapping, category rules, templates, attributes, variation families.
Demonstrated work on dynamic pricing, repricers, margin optimization, or rules-driven pricing engines.
Familiarity with inventory concepts (ATP, safety stock signals), fulfillment methods (1P, 3P, drop ship), and order lifecycle nuances for marketplace selling.
Experience working with listing and pricing integration platforms (ChannelAdvisor/Rithum, CommerceHub, Mirakl Listings, etc.).
Strong technical fluency - able to work comfortably with APIs, data models, mapping rules, and workflow engines.
Proven ability to lead cross-functional work across engineering, operations, pricing, merchandising, and analytics teams.
Strong analytical skills; able to tie product decisions to measurable business impact (margin, buy-box %, listing accuracy).
Senior Product Marketing Manager, B2B Solutions
Camas, WA jobs
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Team Introduction** At Logitech for Business, we are dedicated to building a simple, smart, and sustainable portfolio of devices, comprising both team and personal workspace solutions. As the leading name in video conferencing and Logitech's most rapidly expanding division, we set the standard for innovation, excellence, and inclusion in the B2B space.
In this fast-moving ecosystem, the Product team plays a critical role in developing our portfolio of products and ensuring it's clearly communicated and understood through effective storytelling and education.
Join us in shaping the future of work. Together, we will redefine what's possible in the world of business communication and collaboration.
**About This Role**
As a Senior Product Marketing Manager, you'll shape how Logitech's Software and Services come to life in the market. Your work will center on storytelling - turning product features, launches, and strategies into clear narratives that resonate with customers, partners, and internal teams. Whether through videos, slide decks, or articles, you'll craft the content that helps people understand not just what our products do, but why they matter.
You'll work hand in hand with product and service teams to align on priorities and timing, ensuring that every launch and initiative is communicated with impact. Along the way, you'll guide sales enablement and training efforts that equip teams with the knowledge and confidence to advocate for Logitech's portfolio. This role blends creativity with strategy, giving you the chance to influence how our solutions are positioned, understood, and adopted across a fast-moving, cross-functional environment.
**In this role, you will:**
+ Lead storytelling for Logitech Software and Services by developing high-impact content across decks, videos, articles, and other mediums. Translate complex product features and launches into clear, compelling narratives for diverse audiences.
+ Collaborate with the Product team to understand timelines, features, and launches, ensuring stories are delivered with accuracy and impact.
+ Partner with the Services team to align on service strategy, go-to-market priorities, and integrate the service portfolio into product marketing initiatives.
+ Deliver sales education and training sessions regularly to internal and external stakeholders.
+ Ensure effective communication across internal and external channels, maintaining alignment with cross-functional teams.
+ Manage administrative tasks related to product training and education, including the Learning Management System, Content Management System, and coordination of training sessions.
**Key Qualifications:**
+ Proven ability to craft and deliver compelling product stories that connect features and launches to customer and market impact.
+ Exceptional writing skills with experience in both short-form and long-form content.
+ Strong verbal communication and presentation skills, comfortable leading discussions in meetings and on camera.
+ Solid understanding of product positioning, messaging, and strategic marketing principles.
+ Demonstrated self-starter who takes initiative, identifies opportunities, and drives plans through to execution with minimal direction.
+ Resilient and adaptable, able to juggle competing priorities, work across diverse stakeholders, and deliver results in a fast-paced environment.
+ Deep interest in technology, including productivity hardware, software, and emerging innovations.
+ Demonstrated track record of professional growth and achievement, showing readiness for a dynamic role even if prior experience is outside technology or marketing.
+ Willingness and ability to commute to a local Logitech office approximately two days per week.
**Compensation:**
This position offers an annual base salary typically between $ 113000 and $ 171000. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.
Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.
\#LI-SN1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
Customer Marketing Manager
Washington jobs
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Team and Role:
Logitech is seeking a passionate Customer Marketing Manager for Amazon Business in North America, a role with significant growth potential. This individual will leverage strong digital marketing knowledge and commercial skills to drive Logitech's B2B portfolio success on Amazon Business platforms, ultimately impacting lives through innovative solutions. This position is part of the North American Amazon sales and marketing team and reports to the Head of Amazon North America.
Your Contribution:
Embodying Logitech's core behaviors-Be Yourself, Be Open, Stay Hungry and Humble, Collaborate, Challenge, Decide, Just Do and Share our passion for Equality and the Environment. In this role you will:
Develop and Execute Strategy: Define and deliver customized sales and marketing strategies and programs for North American Amazon Business, integrating Logitech's regional category strategies with market trends, consumer insights, and Amazon analytics. This includes developing marketing mix plans and tools, strategic New Product Introductions (NPI), customized products, and partnerships to achieve profitable sell-out and convert Amazon traffic into loyal Logitech consumers.
Drive Account Growth: Contribute to the rapid growth of this key account by ensuring a seamless shopping experience and evolving the North American presence. This requires a blend of customer engagement, consumer-driven marketing acumen, hands-on execution, and strategic planning.
Balance Growth Objectives: Consistently balance top-line and bottom-line growth objectives for North America, providing investment guidelines for key strategies.
Accelerate Sales: Drive sales acceleration within Amazon Business for both the US and Canada.
Foster Collaboration: Collaborate effectively with regional, global, and North American Amazon teams.
Internal Partnerships: Partner internally with regional categories, channels (B2B, Education, Video Collaboration), and Amazon commercial & marketing heads to develop pragmatic and impactful guidelines.
External Engagement: Engage and influence Amazon Business contacts to strengthen Logitech's strategic partnership and build brand equity.
Performance Monitoring: Continuously monitor and analyze key performance indicators (including competitor activity) to refine and adapt strategies for improved impact.
Key Qualifications:
Minimum Skills and Behaviors:
Exceptional experience in customer (Online - Amazon) and Digital marketing/sales at regional/international levels.
Strong ability to both develop and execute North American strategic and tactical plans.
Demonstrated leadership skills to build strong internal and external relationships, coupled with excellent teamwork.
Exceptional communication and presentation skills.
Proven project management skills, including the ability to coordinate and manage diverse topics and complexities.
Capacity to view challenges from a broad strategic perspective, with significant experience in problem-solving, influencing, and decision-making.
Proactive, energetic, and self-starting individual with a hands-on approach to business and a strong results orientation.
Aptitude for problem-solving that requires selection and in-depth evaluation of multiple factors.
Experience with complex technical projects or business issues requiring state-of-the-art technical knowledge or industry expertise.
Deep technical knowledge of business trends and objectives.
Preferable Skills and Behaviors:
Experience in both consumer and B2B markets.
In-depth understanding of consumer preferences, attitudes, insights, and other factors that influence robust marketing plans and campaigns.
Experience in User Experience (UX) and Customer Experience (CX).
#LI-CT1
#LI-Remote
This position offers an OTE (On Target Earnings) of typically between $ 100K and $ 215K dependent on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
Auto-ApplyDirector, Product Marketing
Bellevue, WA jobs
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
We're looking for a strategic and highly collaborative product marketer to join the Product Marketing team as Director of Product Marketing. You will work collaboratively with Product, Sales, Marketing and other stakeholders to build and execute product marketing strategies that propel adoption of Nintex's RPA and automation products. You are an excellent communicator and storyteller, analytical thinker, and have the ability to run multiple projects and initiatives simultaneously. If you are someone who thrives in a fast-paced, hyper-growth environment, we want you on our team!
Your contribution will be:
Lead cross-functional efforts to create compelling positioning and go-to-market strategies to accelerate purchase decisions and drive adoption of the Nintex RPA and automation products.
Develop differentiated messaging and content to support buyer and customer journeys - including web pages, pitch decks, playbooks, datasheets, videos, and other sales/customer/partner collateral
Collaborate with Product and Sales to identify ideal customer profiles, buyer personas and journey, success stories, and win/loss reasons
Manage, coordinate and evolve a world-class launch process for new innovations - own the launch and communications plans, GTM tactics, and generate internal excitement
Work with Sales, Marketing, and Partners to create campaigns for lead nurturing, pipeline acceleration and retention
Provide voice of the customer input into product roadmap and prioritization activities in collaboration with the Product Management team
Partner with Corporate Communications to obtain customer proof points, testimonials and value assessments that can be leveraged in PR, collateral, presentations, and sales tools
Work hand-in-hand with Product and Sales to develop and execute holistic compete programs that demonstrate the differentiated value of working with Nintex
To be successful, we think you need:
Strategic thinking with a strong bias for execution - proven track record of leading and delivering results through cross-functional teams in high growth environments
The ability to influence a wide audience at all levels and to work cross-functionally, partnering across Marketing, Sales, Product Management, Engineering, and others
Strong positioning and storytelling skills with the experience to take in ideas from a broad set of stakeholders and narrow them down to a sharp and concise message. Strong presentation and public speaking skills are also desirable.
Outstanding analytical capabilities and attention to detail - constantly analyzing results and seeking continuous improvement
3-5+ years of product marketing or product management at a B2B technology company (SaaS experience a plus)
B. A. or B.S. required, MBA or another advanced degree preferred
What's in it for you?
Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community
View more about our benefits here: ********************************************************************************
Target Compensation Range (US ONLY): $230,000 - $285,000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Nintex also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.
Auto-ApplyDirector, Product Marketing - Auth0
Bellevue, WA jobs
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Director, Product Marketing, Auth0
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Auth0 technology is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.
The Opportunity Auth0 sits at the critical intersection of developer experience, security, and identity. To win this market, we need a product marketing leader who is as comfortable with a technical audience as they are pitching to executives. We are seeking a Director of Product Marketing with deep technical roots, a bias for action, and a player-coach mindset to lead Auth0's next chapter of growth.
This is not a “keep the lights on” role. You will be responsible for the entire Auth0 portfolio: from our established, market-leading products to our emerging bets in areas like Agentic AI. You will be tasked with developing and implementing strategies at high speed, with the ultimate goal of successfully positioning Auth0 in the market to exceed our ambitious goals for revenue growth and developer adoption.
What You'll Be Doing
Own the Product Narrative: Define and manage the strategic narrative for Auth0. You will be the expert on our market, customers, and competition, using that insight to craft compelling positioning and messaging.
Lead, Mentor, and Grow a Team: Act as a player-coach, leading and empowering a small, high-performing team of product marketers. You will be responsible for hiring, mentoring, and developing talent.
Orchestrate High-Impact Launches: Lead the GTM execution for Auth0's most strategic product launches, ensuring the entire organization is aligned and the launch delivers on its business goals.
Influence the Product Roadmap: Serve as a critical partner to Product and Engineering leadership. You'll use your technical credibility and market insights to influence the future direction of the Auth0 platform.
Deliver the Voice of the Market: Establish the framework for analyzing market trends, competitive threats, and customer feedback. Ensure that actionable insights are delivered to leadership, product, and GTM teams.
Build strong partnerships: Establish a powerful alliance with Product Management to connect roadmap decisions to market opportunity. Partner with Marketing to ensure our product story is at the heart of every campaign.
What You'll Bring
Experience: 15+ years in a product function (e.g., product marketing, product management) in SaaS/enterprise software, with 7+ years in a people management role.
Player-Coach Leadership: Proven experience hiring, mentoring, and leading high-performing teams, while also being able to roll up your sleeves to personally deliver on strategic projects.
Deep Technical Credibility: You are technical enough to go deep with the Auth0 product, build trust and rapport with a developer audience, and influence the product roadmap with sound, market-driven arguments.
Strategic Mindset: Demonstrated ability to develop and execute strategies that blend enterprise, sales-led motions with bottoms-up, developer-focused product-led growth.
Bias for Action: You thrive in a fast-paced environment and have a proven ability to move with speed and agility from strategy to implementation.
Technical Storytelling: An exceptional ability to communicate complex technical concepts simply and persuasively to a wide range of audiences, from developers to C-level executives.
Why Join Us This is a rare opportunity to lead product marketing for a platform loved by millions of developers and trusted by thousands of enterprises. You won't just be marketing a product; you'll be shaping the narrative for a category leader. This role offers the chance to build and lead a team, influence the future of our product, and directly drive the next chapter of Auth0's growth.
We value diversity of backgrounds and experiences, and we encourage you to apply even if you don't meet every requirement listed.
#LI-Hybrid
P21785_3133035
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$204,000-$306,000 USD
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: *****************************
The annual OTE (On Target Earning) range for this position for candidates located in Canada is between:$185,000-$277,000 CAD
What you can look forward to as a Full-Time Okta employee!
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
Auto-ApplyManager, Product and Innovation Communications
Boston, MA jobs
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Toast is the brand working on behalf of the restaurant and food and beverage retail communities, empowering in-person businesses to succeed in a digital world. Our purposeful innovation is rooted in the belief that the future of hospitality is human-first, and our technology is built to create a world where hospitality is always good business. We're looking for a communications leader who shares our passion for the humanity of hospitality and the tech that makes it possible.
We're searching for an exceptional communicator to join our team as the Manager of Product and Innovation Communications. You'll be a storyteller who translates complex, cutting-edge technology into compelling, human-centered narratives for a diverse set of audiences, from investors to restaurant and retail operators. This role is for someone who lives and breathes tech, thrives on identifying newsworthy stories, and understands the dynamics of the B2B SaaS and public company worlds.
About this
roll
* (Responsibilities)
Product communications: develop and execute strategic communications plans for our most innovative product launches, feature updates, and technology partnerships that serve both restaurants and food and beverage retailers.
Narrative and messaging: concept, develop and secure approvals for a range of communication materials including press releases, talking points, FAQs, blog posts, media statements, and other materials in partnership with stakeholders internally and externally.
Media relations and storytelling: cultivate and nurture relationships with top-tier tech, business, and trade journalists. Work with PR agency to proactively pitch stories that position Toast as an industry leader and showcase the real-world impact of our innovation on our customers' lives.
Media training and speaking engagements: Work with Toast subject matter experts to prepare for and engage in media and speaking engagements, including support at industry trade shows, media/speaker training as needed and creation, review, and approval of related materials.
Cross-functional collaboration: Partner with Product, Marketing, Legal, Investor Relations, and other teams to ensure our external communications are aligned, accurate, and impactful.
Content creation: Write flawless, compelling content including press releases, media pitches, talking points, and blog posts, among other types of content.
Public company acumen: Understand the unique dynamics of communicating as a publicly traded company, working closely with Investor Relations to ensure all external communications adhere to regulatory requirements and broader company strategy.
Do you have the right
ingredients*
? (Requirements)
Experience: 6+ years of experience with a Master's or 8+ years with Bachelors in product or technology communications at a B2B SaaS or public tech company. Agency experience is a plus.
Exceptional writing: You are an incredible writer who can distill complex technical concepts into clear, concise, and engaging prose. You are open to feedback and have a meticulous eye for detail.
Tech obsession: You have a genuine passion for and deep understanding of technology, with a knack for spotting newsworthy angles in product features and innovation. You are curious and stay ahead of emerging tech trends, including incorporating AI into your daily work.
Strategic mindset: You are a strategic thinker who can develop a comprehensive communications plan from scratch and execute it with precision.
Media expertise: You have a proven track record of securing high-impact media placements and established relationships with key tech and business reporters. You are a self-starter who can navigate a consolidating media landscape.
Cross-functional collaborator: You have a demonstrated ability to drive alignment and collaboration across cross-functional teams at all levels of the organization.
Collaborative spirit: You thrive in a fast-paced, collaborative environment and can manage multiple projects with different stakeholders simultaneously. You're ready to roll up your sleeves and take on new projects that might be outside your day-to-day to-do list to support the team.
Data-driven: Comfort with basic data analysis and reporting on Comms/PR metrics to demonstrate the impact of your work.
Public company fluency: You have experience or a strong understanding of public company reporting and communications dynamics.
Bonus points: If you love restaurants. Whether you were a bartender in college or on a mission to try every pizzeria in your city, you follow food media and have a vested interest in the hospitality industry as well as a general understanding of how it works from front to back of house.
We are looking for this team member to be located in Boston, NYC or San Francisco for this hybrid role!
Writing samples may be asked for in the interview process
AI at Toast
At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range$100,000-$160,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplySr Director, Product Management - AI & Automation
Boston, MA jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.
**Key Responsibilities**
+ Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
+ Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
+ Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
+ Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
+ Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
+ Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
+ Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.
**Basic Qualifications**
+ Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
+ Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
+ Experience with and deep interest in building experiences powered by generative and agentic AI.
+ Strong technical acumen and experience leading and developing high-performing product management teams.
+ Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.
**Preferred Qualifications**
+ Experience building and delivering business results from AI/ML, observability, or incident management products.
+ Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
+ MBA degree is beneficial, but not required.
+ Exceptional analytical, strategic thinking, and problem-solving abilities.
+ Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Senior Director, Platform Product Management
Boston, MA jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack.
The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
+ Core services: admin, authentication, security, notification, ingestion, app experience
+ Developer Experience: APIs & Integrations - docs & tools, strategic integrations
+ Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
+ Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
+ Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
+ Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
+ Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
+ Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
+ Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader
**Basic Qualifications**
+ 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
+ Experience building, coaching and leading high-performing teams of 5+ PMs
+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
+ Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
+ Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount
**Preferred Qualifications**
+ Bachelors or Masters in Computer Science or technical field, MBA is a plus
+ Practical experience as a software developer is a big plus
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Senior Director, Platform Product Management
Olympia, WA jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack.
The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
+ Core services: admin, authentication, security, notification, ingestion, app experience
+ Developer Experience: APIs & Integrations - docs & tools, strategic integrations
+ Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
+ Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
+ Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
+ Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
+ Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
+ Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
+ Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader
**Basic Qualifications**
+ 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
+ Experience building, coaching and leading high-performing teams of 5+ PMs
+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
+ Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
+ Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount
**Preferred Qualifications**
+ Bachelors or Masters in Computer Science or technical field, MBA is a plus
+ Practical experience as a software developer is a big plus
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Digital Product Manager (Courseware Development)
Seattle, WA jobs
Company:
The Boeing Company
Boing Global Services Training Solutions is seeking a Digital Product Manager (Courseware Development) in Seattle, WA. This is an onsite position.
In this role you will empower commercial training solutions by implementing a comprehensive software platform that transforms the Training Needs Analysis (TNA) and courseware development processes. You will define product vision and strategy, translate operational and regulatory requirements into product features, and own vendor relationships and contracts. This role will require cross organization and cross functional partnerships to drive adoption, ensure integration, and measure product impact through actionable analytics and operational outcomes.
Position Responsibilities:
Own the product vision, strategy, roadmap, and backlog for the TNA and courseware authoring/publishing platform, ensuring alignment with commercial, safety, regulatory, and operational priorities.
Translate operational and regulatory requirements into clear product opportunities: define epics, user stories, acceptance criteria, and release plans that deliver measurable business value.
Lead vendor selection and contract management for platform components (RFPs, vendor evaluations, SOWs, SLAs), and manage vendor performance to meet delivery and quality targets.
Partner with stakeholders (training ops, engineering, compliance, SMEs) to run discovery, validate requirements, and prioritize features based on impact, risk, and reuse potential.
Design and deliver configurable workflows for review, approval, and publishing with role-based permissions, audit trails, notifications, and escalation rules to support governance and compliance.
Ensure platform security, data-privacy (GDPR), regulatory compliance, and content governance are embedded in product requirements and delivery.
Define and report product success metrics (e.g., adoption, time-to-publish, time-to-approve, content reuse, completion rates, quality scores) and use analytics to drive continuous improvement and stakeholder decision-making.
Lead user-acceptance testing, pilot programs, and phased rollouts; gather feedback and iterate on UX, integrations, and operational workflows to maximize adoption.
Create and enable enablement assets (product docs, training, onboarding, change plans) and act as the internal evangelist to accelerate platform adoption and value realization.
Manage release logistics: coordinate engineering, content teams, vendors, budgets, schedules, and risk mitigation to deliver releases on time and within scope.
Basic Qualifications (Required Skills/Experience):
Bachelor degree
8+ years of product management experience
Experience managing content, authoring tools, CMS, or learning/training products (LMS/CMS/LCMS).
Familiarity with publishing/export formats and standards (SCORM, xAPI, XML/DITA or similar).
Proven experience managing vendor relationships, RFPs, SOWs, and third-party integrations.
Experience working with APIs and integrations (LMS, DAM, translation/localization).
Excellent communication skills with non-technical stakeholders (instructional designers, SMEs) and engineers.
Preferred Qualifications (Desired Skills/Experience):
Prior product management experience leading SaaS or platform products.
Prior experience with structured authoring standards or LCMS products.
Experience in enterprise training, corporate L&D, compliance training, or regulated industries (aviation, healthcare, finance).
Background in instructional design, learning principles, and training needs analysis methodologies.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: 124,950 - 169,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyDirector, Product Marketing - One View
Lowell, MA jobs
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
About the Role
We are seeking a Director of Product Marketing to lead the product marketing organization for UKG One View and set the strategy for how our products are positioned, launched, and adopted in the market. This is a highly visible, senior leadership role responsible for guiding the UKG One View product marketing team and ensuring successful commercialization across the portfolio.
As Director, you will manage and mentor a team of Product Marketing professionals, while also serving as a trusted partner to senior leaders across Product, Sales, Marketing, and Strategy. You will act as the voice of the customer and the market at the leadership table, helping influence both product strategy and go-to-market direction.
Key Responsibilities
Market & Customer Strategy
- Set the overall market segmentation and Ideal Customer Profile (ICP) strategy across the portfolio.
- Establish and scale competitive intelligence and trend analysis to anticipate market shifts.
- Partner on customer journey mapping across buyer and user personas, ensuring insights are leveraged cross-functionally.
- Serve as the executive "voice of the customer," representing field insights to influence roadmap and investment priorities.
- Guide the team in whitespace and opportunity sizing analyses to drive strategic growth decisions.
Positioning & Messaging
- Own global product positioning frameworks, ensuring consistency and clarity across the organization.
- Define and oversee persona strategies and capability mapping to drive relevance and differentiation.
- Set company-wide differentiation strategy against competitors and parity players.
- Lead development of executive-ready narratives tied to measurable business outcomes.
Product Commercialization
- Oversee all major product launches, ensuring readiness across functions, global scalability, and measurable business impact.
- Partner with Pricing and GTM executives to establish monetization, packaging, and tiering strategies.
- Drive experimentation with GTM motions (e.g., product-led, usage-based, or hybrid), scaling successful models.
- Define and oversee international GTM strategies in partnership with regional leadership.
- Set success metrics and provide executive reporting on launch performance and adoption.
Portfolio GTM Alignment
- Partner with Marketing (Portfolio Marketing) to advise on product and GM priorities, informing the creation of integrated GTM and campaign strategies and planning across the full product portfolio.
- Partner with Marketing leadership (Portfolio Marketing) to advise on product and GM priorities that would inform Marketing investments.
- Partner with Marketing leadership (Portfolio Marketing) to inform the definition portfolio-level KPIs for adoption, revenue, and traction, and report results to the executive team.
Business & Product Influence
- Serve as a senior advisor to the Product leadership team, shaping long-term roadmap and investment priorities.
- Translate customer and market insights into portfolio-level product requirements.
- Influence sales strategy, packaging, and GTM execution through data-backed insights.
- Lead, mentor, and grow a high-performing product marketing team, building future leaders.
Qualifications
- 10+ years of experience in product marketing, product management, or related fields, with 3-5+ years in a people leadership role.
- Proven success leading global product marketing strategy and execution in SaaS/B2B.
- Experience managing and scaling high-performing teams.
- Deep expertise in competitive intelligence, segmentation, messaging, and commercialization.
- Strong executive presence with the ability to influence at the C-suite and Board level.
- Demonstrated ability to align cross-functional stakeholders and drive organizational priorities.
- Track record of delivering measurable impact through GTM strategy and execution.
Success in This Role Looks Like
- A thriving, high-performing product marketing team with strong engagement and development.
- Unified, differentiated product positioning that resonates globally with buyers and users.
- Flawless execution of major launches, driving measurable adoption and revenue growth.
- Alignment of Product, Sales, and Marketing on portfolio GTM priorities.
- Recognition as a trusted, strategic leader shaping both product and company direction.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $163,900 to $235,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Sr Director, Product Management - AI & Automation
Annapolis, MD jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.
**Key Responsibilities**
+ Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
+ Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
+ Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
+ Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
+ Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
+ Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
+ Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.
**Basic Qualifications**
+ Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
+ Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
+ Experience with and deep interest in building experiences powered by generative and agentic AI.
+ Strong technical acumen and experience leading and developing high-performing product management teams.
+ Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.
**Preferred Qualifications**
+ Experience building and delivering business results from AI/ML, observability, or incident management products.
+ Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
+ MBA degree is beneficial, but not required.
+ Exceptional analytical, strategic thinking, and problem-solving abilities.
+ Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Senior Director, Platform Product Management
Annapolis, MD jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack.
The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
+ Core services: admin, authentication, security, notification, ingestion, app experience
+ Developer Experience: APIs & Integrations - docs & tools, strategic integrations
+ Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
+ Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
+ Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
+ Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
+ Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
+ Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
+ Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader
**Basic Qualifications**
+ 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
+ Experience building, coaching and leading high-performing teams of 5+ PMs
+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
+ Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
+ Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount
**Preferred Qualifications**
+ Bachelors or Masters in Computer Science or technical field, MBA is a plus
+ Practical experience as a software developer is a big plus
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Director of Product Marketing, Competitive Intelligence
Boston, MA jobs
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
At Cloudera, we deliver the only data and AI platform company that large organizations trust to bring AI to their data anywhere it lives-whether that data is managed by Cloudera or sits in other places across the data estate. With 100x more data under management than many cloud-only vendors, Cloudera empowers global enterprises to transform data of all types, on any cloud or in the data center, into valuable, trusted insights. The world's largest organizations rely on Cloudera to fuel insights that boost bottom lines, safeguard against threats, and save lives.
Cloudera is seeking an experienced and strategic Director of Product Marketing, Competitive Intelligence (CI), to establish and lead our end-to-end competitive program. This highly visible, cross-functional role (across Product, Marketing, Sales, and Strategy) is critical to helping Cloudera maintain its market leadership as the only Data and AI platform that brings the cloud anywhere, for AI everywhere. This position will drive increased win rates against key competitors in multiple markets through repeatable, market-backed frameworks-battlecards, POVs, executive briefs, dashboards, and win/loss insights-that sharpen positioning, clarify opportunity, drive product and Go-to-Market (GTM) decisions. The Director of Product Marketing, Competitive Intelligence will be the company authority on our competitive landscape, translating complex market signals into actionable enablement for Product, Marketing, and Sales leadership.
As a Product Marketing Director, Competitive Intelligence, you will:
* Lead and scale an existing competitive and market intelligence function-including battlecards, SWOTs, win/loss analysis, and executive briefings-while building upon established processes and institutional knowledge already in place.
* Continuously track competitive activity, industry trends, and category shifts to deliver timely, actionable insights for Product, PMM, GTM, and Executive stakeholders.
* Influence product strategy by synthesizing customer, analyst, and competitive inputs into roadmap guidance, differentiation recommendations, and pricing insights.
* Drive go-to-market planning for key launches-especially hybrid and AI-related capabilities-ensuring alignment across Sales, Marketing, and Product.
* Develop high-impact enablement and marketing materials, including sales plays, solution briefs, competitive assets, analyst decks, and thought-leadership content.
* Translate field insights into objection handling, strategic enablement tools, and SEO-optimized web updates that strengthen market positioning.
* Represent the company externally in analyst briefings, industry events, webinars, and customer conversations as a subject-matter expert.
* Partner closely with Sales, Customer Success, Revenue Strategy, Corporate Strategy, Analyst Relations, and Marketing to ensure intelligence and messaging support broader business goals.
* Measure and optimize the impact of competitive intelligence, enablement programs, and hybrid-focused campaigns to drive adoption and pipeline growth.
* Build upon and lead a small, but scrappy, high-performing team by fostering a culture of curiosity, rigor, and storytelling. Effective CI leadership means setting clear priorities, removing obstacles, and creating an environment where deep research and strategic thinking can thrive.
We are excited about you if you have:
* Bachelor's degree or equivalent work experience in marketing, business, computer science, or a related field; MBA or advanced technical degree is a plus.
* 8-10+ years of experience in competitive intelligence for product marketing or technical marketing within enterprise software, B2B data and AI roles, and 3+ years managing or mentoring teams.
* Experience designing and operationalizing CI processes, systems, and communications.
* Deep understanding of competitive and market research methodologies, both qualitative and quantitative.
* Proven track record of developing competitive positioning and messaging for complex technical solutions that influenced product roadmap, positioning, and commercial strategy.
* Demonstrated success influencing senior stakeholders through clear, compelling storytelling and strategic thinking.
* Exceptional writing and storytelling skills (and experience with GenAI for content development), catering to diverse internal and external audiences, including executives, practitioners, analysts, and partners.
* Proven strategic thinking ability, effective prioritization skills, and a track record of driving results in a fast-paced, dynamic environment with diverse needs.
* Experience with the Crayon CI platform (or similar).
* This role is not eligible for immigration sponsorship.
Join Cloudera and help us empower the world's largest organizations to derive trusted insights from their data, anywhere.
What you can expect from us:
* Generous PTO Policy
* Support work life balance with Unplugged Days
* Flexible WFH Policy
* Mental & Physical Wellness programs
* Phone and Internet Reimbursement program
* Access to Continued Career Development
* Comprehensive Benefits and Competitive Packages
* Paid Volunteer Time
* Employee Resource Groups
EEO/VEVRAA
#LI-Remote
#LI-KB1
Auto-ApplyAssociate Director, US Omnichannel & Marketing Capabilities
Boston, MA jobs
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: Associate Director, Omnichannel & Marketing CapabilitiesLocation: Boston, MA (Hybrid)
Position Summary:
The Associate Director, Omnichannel & Marketing Capabilities is a hybrid strategic and technical leader responsible for defining and building the marketing technology infrastructure that powers Galderma's US commercial business. This role acts as the primary bridge between business strategy and technical execution, serving the four major US business units. This individual will lead the design and implementation of the technical roadmap, with a specific hands-on focus on Salesforce Marketing Cloud and Journey Builder to orchestrate complex customer experiences. This high-visibility role will partner closely with Omnichannel Leads, Brand Marketers, and IT to translate commercial vision into a functional reality, ensuring campaigns are data-informed, automated, and scalable
Essential Functions:
Marketing Technology Roadmap & Solution Architecture
• Define and own the technical capability roadmap, translating high-level business requirements from Brand and Omnichannel Leads into specific technical specifications and architectural designs.
• Serve as the primary technical liaison between commercial business units and IT/Global Tech teams to prioritize and implement new platform features, connectors, and integrations.
• Design scalable solution frameworks that allow for "build once, deploy many" capabilities across the four Galderma business units to reduce duplication and technical debt.
• Evaluate and recommend new technical tools or plug-ins within the MarTech stack (e.g., SMS aggregators, webinar connectors) to support evolving campaign needs.
Salesforce Marketing Cloud (SFMC) Operations & Execution:
• Serve as the hands-on technical administrator and architect for Salesforce Marketing Cloud, directly managing Journey Builder, Automation Studio, and Contact Builder.
• Build, test, and deploy complex, multi-step customer journeys, utilizing advanced logic (decision splits, engagement triggers) and scripting (AMPscript, SQL) to ensure flawless execution.
• Oversee the end-to-end technical production process, including audience segmentation setup, email/SMS rendering QA, and final deployment scheduling.
• Troubleshoot technical issues within the platform (e.g., API failures, data sync errors, email rendering issues) and resolve them rapidly to minimize business disruption.
Data Activation, CDP & Personalization:
• Lead the technical implementation of Customer Data Platform (CDP) use cases, configuring data ingestion rules and identity resolution logic to create unified customer profiles.
• Develop and maintain the data schema and segmentation logic required to power "Next Best Action" and dynamic content personalization across channels.
• Ensure all campaigns are technically configured for accurate measurement from day one, implementing proper tracking tags, parameters, and feedback loops into the data warehouse.
Governance, Vendor Management & Enablement:
• Establish and enforce technical governance standards, including naming conventions, folder structures, and data privacy compliance (consent management/opt-outs) within the platforms.
• Manage the technical output of external development vendors and agencies, reviewing their code and configuration to ensure it meets Galderma's quality and security standards.
• Create and maintain technical documentation (playbooks, data dictionaries, process flows) to support knowledge transfer and operational consistency.
Minimum Education, Knowledge, Skills:
8+ years of progressive experience in marketing operations, marketing technology, or digital transformation.
Deep, hands-on technical proficiency with Salesforce Marketing Cloud, specifically Journey Builder, Email Studio, and Automation Studio.
• Experience in the pharmaceutical, biotech, or healthcare industry is preferred, but not required; experience in highly regulated industries is a plus.
Technical & Functional Skills:
• Proven experience building and managing a marketing technology roadmap and translating business needs into technical specifications.
• Experience implementing or utilizing a Customer Data Platform (CDP) (e.g., Salesforce Data Cloud, Tealium, Adobe) to drive segmentation and personalization.
• Strong understanding of HTML, AMPscript, and SQL basics for audience segmentation and content personalization.
• Demonstrated success in establishing a new capability or function within a complex, matrixed organization.
• Ability to lead through influence, bridging the gap between creative marketers and technical engineering/IT teams
Strong knowledge of healthcare compliance guidelines, FDA regulations, and privacy standards (PRC process).
Proven ability to lead through influence and drive change in a complex, matrix-driven organization.
Experience in capability assessment frameworks and competency modeling.
Experience managing external agencies and strategic vendors.
~10% travel.
Competencies & Abilities:
Strategic Thinking - Shapes training strategy to support commercial objectives.
Leadership & Influence - Inspires and guides peers, field teams, and stakeholders.
Advanced Instructional Design - Builds sophisticated, learner-centered solutions.
Project & Change Management - Leads complex, multi-phase initiatives.
Analytical Insight - Uses data to inform decisions and demonstrate value.
Innovation & Agility - Adopts new approaches and pivots quickly in dynamic markets.
About the Compensation:
The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $170K-$210K (Boston, MA).
In addition to base salary, we provide an opportunity to participate in an annual
short-term incentive program that is based on corporate performance with a
multiplier focused on individual performance. We offer a competitive and
comprehensive benefits program including health insurance, 401(k) plan with
employer match, a generous paid time off policy, hybrid work schedules and more.
All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.
What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next Steps
If your profile is a match, we will invite you for a first conversation with the recruiter.
The next step is a virtual conversation with the hiring manager
The final step is a panel conversation with the extended team
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Auto-ApplyAssociate Director, US Omnichannel & Marketing Capabilities
Boston, MA jobs
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: Associate Director, Omnichannel & Marketing Capabilities
Location: Boston, MA (Hybrid)
Position Summary:
The Associate Director, Omnichannel & Marketing Capabilities is a hybrid strategic and technical leader responsible for defining and building the marketing technology infrastructure that powers Galderma's US commercial business. This role acts as the primary bridge between business strategy and technical execution, serving the four major US business units. This individual will lead the design and implementation of the technical roadmap, with a specific hands-on focus on Salesforce Marketing Cloud and Journey Builder to orchestrate complex customer experiences. This high-visibility role will partner closely with Omnichannel Leads, Brand Marketers, and IT to translate commercial vision into a functional reality, ensuring campaigns are data-informed, automated, and scalable
Essential Functions:
Marketing Technology Roadmap & Solution Architecture
* Define and own the technical capability roadmap, translating high-level business requirements from Brand and Omnichannel Leads into specific technical specifications and architectural designs.
* Serve as the primary technical liaison between commercial business units and IT/Global Tech teams to prioritize and implement new platform features, connectors, and integrations.
* Design scalable solution frameworks that allow for "build once, deploy many" capabilities across the four Galderma business units to reduce duplication and technical debt.
* Evaluate and recommend new technical tools or plug-ins within the MarTech stack (e.g., SMS aggregators, webinar connectors) to support evolving campaign needs.
Salesforce Marketing Cloud (SFMC) Operations & Execution:
* Serve as the hands-on technical administrator and architect for Salesforce Marketing Cloud, directly managing Journey Builder, Automation Studio, and Contact Builder.
* Build, test, and deploy complex, multi-step customer journeys, utilizing advanced logic (decision splits, engagement triggers) and scripting (AMPscript, SQL) to ensure flawless execution.
* Oversee the end-to-end technical production process, including audience segmentation setup, email/SMS rendering QA, and final deployment scheduling.
* Troubleshoot technical issues within the platform (e.g., API failures, data sync errors, email rendering issues) and resolve them rapidly to minimize business disruption.
Data Activation, CDP & Personalization:
* Lead the technical implementation of Customer Data Platform (CDP) use cases, configuring data ingestion rules and identity resolution logic to create unified customer profiles.
* Develop and maintain the data schema and segmentation logic required to power "Next Best Action" and dynamic content personalization across channels.
* Ensure all campaigns are technically configured for accurate measurement from day one, implementing proper tracking tags, parameters, and feedback loops into the data warehouse.
Governance, Vendor Management & Enablement:
* Establish and enforce technical governance standards, including naming conventions, folder structures, and data privacy compliance (consent management/opt-outs) within the platforms.
* Manage the technical output of external development vendors and agencies, reviewing their code and configuration to ensure it meets Galderma's quality and security standards.
* Create and maintain technical documentation (playbooks, data dictionaries, process flows) to support knowledge transfer and operational consistency.
Minimum Education, Knowledge, Skills:
* 8+ years of progressive experience in marketing operations, marketing technology, or digital transformation.
* Deep, hands-on technical proficiency with Salesforce Marketing Cloud, specifically Journey Builder, Email Studio, and Automation Studio.
* • Experience in the pharmaceutical, biotech, or healthcare industry is preferred, but not required; experience in highly regulated industries is a plus.
Technical & Functional Skills:
* • Proven experience building and managing a marketing technology roadmap and translating business needs into technical specifications.
* • Experience implementing or utilizing a Customer Data Platform (CDP) (e.g., Salesforce Data Cloud, Tealium, Adobe) to drive segmentation and personalization.
* • Strong understanding of HTML, AMPscript, and SQL basics for audience segmentation and content personalization.
* • Demonstrated success in establishing a new capability or function within a complex, matrixed organization.
* • Ability to lead through influence, bridging the gap between creative marketers and technical engineering/IT teams
* Strong knowledge of healthcare compliance guidelines, FDA regulations, and privacy standards (PRC process).
* Proven ability to lead through influence and drive change in a complex, matrix-driven organization.
* Experience in capability assessment frameworks and competency modeling.
* Experience managing external agencies and strategic vendors.
* ~10% travel.
Competencies & Abilities:
* Strategic Thinking - Shapes training strategy to support commercial objectives.
* Leadership & Influence - Inspires and guides peers, field teams, and stakeholders.
* Advanced Instructional Design - Builds sophisticated, learner-centered solutions.
* Project & Change Management - Leads complex, multi-phase initiatives.
* Analytical Insight - Uses data to inform decisions and demonstrate value.
* Innovation & Agility - Adopts new approaches and pivots quickly in dynamic markets.
About the Compensation:
The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $170K-$210K (Boston, MA).
In addition to base salary, we provide an opportunity to participate in an annual
short-term incentive program that is based on corporate performance with a
multiplier focused on individual performance. We offer a competitive and
comprehensive benefits program including health insurance, 401(k) plan with
employer match, a generous paid time off policy, hybrid work schedules and more.
All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.
What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next Steps
* If your profile is a match, we will invite you for a first conversation with the recruiter.
* The next step is a virtual conversation with the hiring manager
* The final step is a panel conversation with the extended team
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Auto-ApplyHead of Revenue Performance and Narrative (Senior Manager, L4)
Boston, MA jobs
In office requirements: This is a hybrid role based out of our Boston office (4 days/week in office, 1 day/week remote) At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
Who We Are
To win in the home goods space, Wayfair has to regularly make tactical decisions to influence revenue trends and improve the customer experience, and also needs to keep a tight pulse on progress along strategic goals. To inform these, we require a deep understanding of trends in internal performance indicators, customer health and competitive developments. Wayfair's Business Trends team is the C-suite's right hand in steering revenue growth, monitoring performance drivers, and surfacing tactical and strategic opportunities in real time.
We are looking for a Senior Manager who will own the revenue performance narrative for Wayfair's North American business with a focus on wayfair.com, combining sharp analysis of input metrics with executive storytelling that shapes weekly leadership decisions. In this role, you will tightly partner with Commercial, Operations, and Technology leaders in understanding the impact of recipe input metrics (e.g. ship speed, availability or price levels) on revenue performance, surface and prioritize revenue improvement opportunities across both immediate and long-term horizons, and align on narratives which are shared in our weekly status report to the C-suite. You will also closely collaborate with the Head of CompIntel in understanding competitive trends driving revenue, the Head of Business Trends Advanced Insights in expanding the Business Trends toolkit and advancing use cases for GenAI / agentic AI, and with our Data Engineering team in improving our foundational data platform. This role reports to the Director of Business Trends & Competitive Intelligence.
This role offers an opportunity to shape the revenue agenda of a Fortune 500 e-commerce leader, with visibility and impact at the highest levels of the company. The ideal candidate combines strong analytical acumen, an ability to tie different data inputs to a consistent narrative and strong cross-team collaboration to influence both short and long term revenue tactics.
What You'll Do
* Partner with the Director of Business Trends to craft a weekly C-suite update that drives decisions on short- and mid-term revenue priorities with a focus on wayfair.com.
* Collaborate with key leaders across Commercial (e.g. Pricing, Category Management, Marketing, Promotions), Operations (e.g. Logistics, Service) and Technology (e.g. in relation to site load speed or tech-driven site issues) in improving input metrics and forming a narrative on trends which flow into the weekly C-suite update.
* Identify and analyze connections between wayfair.com, wayfair.ca, our SRBs (e.g. Birch Lane) and our luxury brand (Perigold), highlighting key similarities and differences in e.g. customer mix and seasonal approach.
* Support the GM of wayfair.ca in understanding revenue drivers and making the connections to the US business. Ensure ongoing reporting cadence for the SRBs (e.g. Birch Lane) whilst staying fluent on key revenue trends across these stores.
* Build a 6-18 months roadmap outlining our plan to improve the positioning of Business Trends as the connective tissue across Commercial, Operations and Technology. This includes continuously improving our modeling of input metrics and macro factors to predict revenue performance.
* Collaborate with the Head of Business Trends Advanced Insights and the Head of CompIntel in advancing joint OKRs.
* Develop and maintain tracking of macroeconomic trends (e.g., housing market), ensuring external drivers are systematically factored into revenue performance analysis.
* Oversee and refine dashboards and guide enhancements to predictive models that inform decision-making, ensuring analytical rigor while leveraging a global analyst team for execution.
* Present findings confidently to senior stakeholders across the US and global business.
* Act as the go-to expert for performance insights across the North American business with a focus on wayfair.com.
* Provide dotted-line leadership to a global analyst team, ensuring quality, consistency, and scalability of dashboards and data foundations.
What You'll Need
* 5+ years' experience in investment banking, M&A, corporate finance or private equity preferred.
* Bachelor's degree with a focus on economics, math, statistics, engineering, business or related field is a plus
* Exceptional communication skills, with proven experience presenting to senior executives or clients and shaping decisions through clear, data-driven narratives.
* Ability to connect macroeconomic and competitive factors with internal performance drivers to anticipate revenue shifts.
* Proven ability to lead and mentor junior talent, ensuring analytical excellence and narrative consistency.
* Proven track record in driving results along a set of key output metrics and OKRs.
* Strong analytical skills - ability to develop analytical hypotheses and assumptions, use data software to conduct analyses, and synthesize findings.
* Strong business acumen - ability to understand how various parts of the business interact, and how Business Trends fits in.
* Thrives in high-stakes, fast-paced environments; resilient, adaptable, and comfortable driving clarity from ambiguity.
* Advanced Excel / Google Sheets skills; Experience with SQL or Google Big Query is a plus but not required.
Benefits & Perks - US
* Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
* No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
* Global Traveler Health Insurance through GeoBlue.
* 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
* Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
* 401(k) matching with immediate vesting.
* Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
* Tuition Reimbursement.
* Wayfair Employee Discount.
* Gym/Fitness Discounts (Wellhub and varying regional memberships).
* Exclusive access to thousands of perks & discounts through BenefitHub.
* Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyCustomer and Community Marketing Manager, Copperleaf
Boston, MA jobs
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a
global, diverse environment;
you will be joining a
winning team
with a
commitment to sustainability;
and a company where we get things done so that you can
make a positive impact
on the world.
We're looking for innovative and original thinkers to work in an environment where you can
#MakeYourMoment
so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
The Additional Information Description can be copied from below.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
Job Description
IFS Copperleaf
helps some of the world's largest organizations make better strategic decisions. Our AI-powered decision analytics software enables clients to optimize investment planning and asset management, aligning decisions with corporate strategy to deliver the highest value. At IFS Copperleaf, we're collaborative, customer-focused, and passionate about creating solutions that have a real-world impact.
* Candidates based in East Coast time zone preferred
The Customer & Community Marketing Manager is responsible for developing and executing programs that strengthen IFS Copperleaf's relationships with customers, partners, and system integrators, while cultivating a thriving, engaged community.
This role sits at the intersection of customer success, partner engagement, and community engagement, with a strong focus on install base growth through upsell and cross-sell initiatives.
You'll champion customer and partner advocacy, manage community initiatives, and bring to life real-world stories that demonstrate the value of IFS Copperleaf's decision analytics platform.
Key Responsibilities
1. Customer and Community Strategy
Build and manage a structured customer and community advocacy program that amplifies success stories, proof points, and shared outcomes.
Establish a clear framework to capture customer insights and success stories, creating a continuous feedback loop with Product Marketing, Campaign, and Field teams to inform messaging, content, and go-to-market strategy.
Develop and execute initiatives that deepen relationships with customers, system integrators, and key collaborators across the IFS Copperleaf ecosystem.
Partner closely with Customer Success, Product Marketing, and Sales teams to identify engagement opportunities that drive pipeline growth, adoption, and advocacy.
2. Go-to-Market Campaigns and Content
Plan and deliver integrated campaigns that elevate customer success, highlight ecosystem collaboration, and accelerate install-base expansion.
Create co-developed content and assets - including case studies, success stories, videos, and solution spotlights - that demonstrate the shared value of IFS Copperleaf solutions.
Collaborate with regional and field marketing teams to localize and activate community-led initiatives globally, ensuring consistency of storytelling and alignment with customer engagement objectives.
3. Performance and Reporting
Define and track KPIs to measure the effectiveness of customer and ecosystem marketing activities - including pipeline contribution, engagement levels, and advocacy metrics.
Report regularly on program performance and insights to marketing and sales leadership, providing recommendations to optimize strategy and investment.
Leverage best-in-class AI tools and marketing technologies to analyse performance, personalise engagement, and scale impact - supported by dedicated analytics, operations, and digital teams.
Qualifications
Qualifications
7+ years of experience in B2B marketing, preferably in enterprise software, SaaS, or asset management industries.
Proven track record in partner or ecosystem marketing, alliance marketing, or co-marketing roles.
Strong understanding of enterprise buyer journeys and go-to-market motions in complex partner environments.
Excellent communication, collaboration, and stakeholder management skills.
Experience managing multiple projects across regions and functions.
Comfortable working in a global, matrixed organization.
Preferred Skills
Experience working with IFS or similar enterprise software ecosystems.
Familiarity with energy, utilities, transportation, or infrastructure sectors.
Expertise in content development, ABM, and digital campaign management.
Proficiency with CRM and marketing automation tools (e.g., Salesforce, HubSpot, Marketo).
Additional Information
Additional Information
Salary Range: $105,000-$120,000 plus 10% bonus potential
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
We believe that coming together as a community, in person
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer