Zoominfo jobs in Waltham, MA

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The Role Are you a Video Producer/Editor who is passionate about branding? Do you work well in a fast-paced team environment? If the answer is yes, ZoomInfo is looking for you to join our Creative team. You will be responsible for shooting and editing video for marketing and branding projects. You'll be part of a growing video team, working closely with other content creators and copywriters to deliver a wide variety of content on product launches, company culture, customer testimonials, videos for social media, blog content, and more. We are looking for someone who has a strong attention to detail and excels working both independently and collaboratively within our team. What You'll Do * Collaborate with fellow video producers and business partners to conceptualize, film, and edit various live-action video projects * Run virtual shoots and assist in studio and in field for traditional video capture * Creative collaboration with cross-functional teams from briefing to file delivery * Ensure on-time execution and delivery of high-quality output * Stay on top of trends and new technology/software in the film/video industry * Manage multiple projects through to completion while meeting tight deadlines * Support marketing team with creative content for campaign initiatives * Uphold company style guidelines throughout a variety of projects What You Bring * 3+ years of professional camera and editing experience * Strong knowledge of production workflows, production equipment, studio lighting, and experience in working with and directing on-camera talent * Expertise in Adobe Premiere required, knowledge of After Effects a plus * Ability to run camera and audio, light sets, and direct when needed * Working knowledge of still photography shooting and editing * Strong work ethic and ability to work on several projects simultaneously * Strong communication and interpersonal skills * BA/BS degree in film/television, advertising, marketing or a related field This is a hybrid role, 3 days a week in our Waltham office.

Job TitleTechnician, Event ProductionJob Description The North American Axis Communications' Event Production team is looking for their new team member. This person will be responsible for the planning and implementation of Axis Communications technology at trade shows, conferences and other marketing activities in North America. In addition to event support, this role will own special technology-focused projects throughout the year. What you'll do here as Technician in the Event Production team? Coordinate equipment, configure demos, and plan technical components for North American trade shows and conferences. Develop installation timelines, oversee install and dismantle and serve as on-site technical lead during events. Prepare equipment for events, including product demo development, software configurations, partner integrations, and documentation creation. Serve as primary contact and technical support for co-exhibiting partners. Manage inventory for event equipment, utilizing inventory software, packing equipment, and organizing shipments. Lead special projects as assigned, including exhibit updates, sales kit buildout, and specialty technology demos. Who are we looking for/Who are you? Strong attention to detail a must Ability to responsibly prioritize in a time sensitive environment Quick and efficient problem solving Flexible team player Effective verbal and written communicator Fluent in Microsoft Office We'd love to hear that you have/are: Bachelor's degree in a technical field or 2+ years working in a related position or industry Experience in IP networking Experience with tradeshows or events Valued but not required skills or experience Experience in a technical support environment, help desk or technical training preferred Background in a technology field, video surveillance, networking or computer hardware Project management Axis Certified Professional Physical demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 50-75 lbs. This position is expected to maneuver, unload, and assemble a structure that is transported within a fiber crate that is on wheels. The approximate weight of the fully loaded crate is 800lbs. Pieces of the structure could weigh as much as 75lbs Pieces of the structure need to be assembled at heights of up to 7 feet, using an 18” provided step stool Expected travel time for this position is up to 50%. Pay range: The approximate pay range for this location and position is $75,000-90,000 OTE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians': Inspire you to grow and develop through employer-offered training as well as tuition reimbursement Take care of more than just the ‘work you', but rather the ‘whole you' through our health, dental, vision, and fitness/health and wellness programs Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) Help prepare for your life after retirement through our 401(k) program and employer matching Type of EmploymentPermanent EmploymentPosting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleProduct Marketing InternJob Description The Axis Communications Product Marketing Team is in search of a motivated student who wants to gain hands-on experience in a high-performing marketing organization. We are looking for an energetic, aspiring marketer to join us as a Product Marketing Intern, ideally through the spring and summer of 2026. Responsibilities: Support the execution of marketing campaigns by developing externally facing content such as advertisements, organic promotion, and other digital marketing deliverables Assist in the management of digital marketing efforts including creation of social media ads, email campaigns, videos, web content, and more Develop and update sales enablement resources to help equip our sales team with customer-facing content (presentations, videos, flyers, etc.) showcasing the value of our products, solutions, and services Analyze and report on marketing performance data to improve results of product marketing campaigns and initiatives Collaborate with cross-functional marketing teams and technical teams to gather product information and ensure accurate and compelling messaging Provide administrative support to the product marketing team as needed Desired Skills and Qualifications: Actively enrolled in undergraduate program and working towards BS/BA degree in marketing, business, communications, or related field Experience with marketing automation systems (Pardot, Marketo, etc.) preferred but not required Experience working with design tools like Canva preferred but not required Enthusiasm for marketing and branding Excellent organizational skills and attention to detail Talent and passion for writing creative content Flexible and eager to collaborate with others Proactive, focused, independently driven Proficiency with Microsoft Office Suite Reports to: Team Lead, Product Marketing Location: Chelmsford, MA Type of EmploymentStudent (Fixed Term) Posting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

The Americas Operations Team is part of the Finance & Operations organization, based in Chelmsford, Massachusetts. The Team plays a crucial role in Axis' continuous effort to stay close to our customers and channel - always delivering a superior customer experience. Americas Operations consists of three sub functions: Demand & Supply Planning, Fulfillment Operations, and Distribution Operations. As part of a highly collaborative environment, the Demand & Supply Planning Team works closely with Operations, the Sales organization, and Global Operations in Lund, Sweden. Success in this role depends on the ability to build strong cross-functional and cross-cultural partnerships. Working closely with local leadership and Lund Operations, the Team Lead of Demand and Supply Planning is responsible for improving and implementing processes that strengthen regional demand planning and driving strategic supply chain initiatives and tasks to support the Americas growth to $4 billion in revenue in the next five years. What You'll Do Here… * Build and strengthen partnerships with internal stakeholders across the Americas and globally, as well as with Axis' established sales channel partners. * Lead and coach a high-performing forecasting team, providing guidance, feedback, and growth opportunities * Strengthen cross-functional collaboration with Sales, Account Management, and Program teams to align demand planning with business needs. * Own the Americas demand forecasting process, ensuring that proper forecasts are communicated to Lund operations on a timely basis. Including: * Trending forecast based on historical data * Product Roll Overs * Large project management * New Technologies * Utilize analytical and systematic reporting tools to monitor performance and support data-driven decisions. * Partner with Americas Finance & Operations and Management teams to execute strategic initiatives supporting business objectives. * Drive continuous process improvements to enhance forecasting accuracy, efficiency, and scalability. * Build concise and focused strategies, plans & goals in alignment with the regional and global objectives * Ensure all areas of S&OP activities and processes are in Compliance with Sarbanes Oxley and Export controls as required What You'll Need … * Demonstrated competency in the following areas (Expectations of Leaders): * Business (Business Acumen, Strategic Thinking, Leading Change) * People (Develop Yourself, Develop Others, Build Functional Strengths) * Organization (Develop Teams, Enable Cooperation, Ethical Leadership) * Strong communication, influencing, and relationship-building skills with internal and external partners * Highly organized with proven ability to prioritize and manage multiple projects * Quick learner committed to continuous improvement * Emotionally intelligent, self-aware, resilient, and self-motivated * Agile, adaptable, resourceful, and results-driven in fast-paced environments * Strong customer service orientation What We Are Looking For … * Bachelor's degree * 3 + years' experience with Supply Chain Operations activities * Strong Microsoft Office abilities Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: Employee is occasionally required to lift no more than 10 lbs. * Travel is required for this position up to 15% of the time Pay range: The approximate pay range for this location and position is $90-110K OTE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians': * Inspire you to grow and develop through employer-offered training as well as tuition reimbursement * Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs * Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account * Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) * Help prepare for your life after retirement through our 401(k) program and employer matching Type of Employment Permanent Employment Posting End Date 2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleEvents Production Intern (Fall/Winter) Job Description Axis is looking for a detail-oriented and efficient Event Production Intern to help execute our busy events schedule through the fall and winter at our Americas' headquarters in Chelmsford, MA. This role is perfect for individuals passionate about exploring the technical aspects and logistical coordination of event execution. Responsibilities: Assist in managing event logistics for assigned events or conferences. Acquire knowledge of tradeshow event processes and the behind-the-scenes steps required to execute a successful event. Provide support in technology preparation for exhibits, including firmware updates and baseline product configurations. Prepare and maintain event materials related to assigned events. Organize event feedback and suggestions for future improvements. Coordinate event registration and show services to ensure a seamless staff experience throughout the event. Essential Skills: A technology enthusiast with a strong desire to learn Excellent attention to detail Ability to work independently and collaboratively in a team environment Flexibility and adaptability in reevaluating priorities as needed Intermediate proficiency in Microsoft Office Suite Education and Experience: Bachelor's degree or related field (in progress) 0-1 years of event coordinating or technical experience 0-1 years customer service experience Physical demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Employee may occasionally be required to lift up to 50 lbs. Type of EmploymentStudent (Fixed Term) Posting End Date2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries. Responsibilities * Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations. * Effectively triage and manage escalations to engineering teams for issues that can't be resolved * Document best practices and other useful information to better enable our customers through our online support tools * Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services * Learn third-party products and their integrations to educate and guide customers on usage and product adoption * Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal * Other related duties as assigned Qualifications * Bachelor's degree preferred and/or 2-3 years of equivalent work experience in SaaS organization * Proven ability to multi-task and successfully manage multiple priorities simultaneously * Must have a strong attention to detail and be a self-directed problem solver * Ability to adapt and pivot in a fast paced, ever-changing environment * Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious * A strong sense of urgency * Ability to empower end-users to support themselves using our online training resources * Excellent organizational, written and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers * Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation * A desire and aptitude to learn and understand technical infrastructure * A positive attitude Preferred Qualifications * Technical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus * Experience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages * Familiarity with troubleshooting or interacting with API's * Prior experience using DataDog, Jira, and Snowflake * Prior experience with video conferencing applications Comp & Benefits The US base salary range for this position is $63,200 - $86,900 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-DB #LI-Hybrid

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. ZoomInfo is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo. This CSM will be responsible for all aspects of strategic account partnerships, adoption and customer success planning. This position will develop and execute strategic account plans, deliver business reviews, and drive overall customer satisfaction of our customers. We provide world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. What You'll Do: * Act as an extension of our strategic customers, being a proactive advocate within ZoomInfo and our customer base to accomplish defined objectives * Develop a trusted advisor relationship with strategic customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging ZoomInfo to achieve full business value * Proactively grow the breadth and depth of strategic relationships within customers * Closely manage and nurture accounts to identify and eliminate risk of attrition * Partner with internal ZoomInfo stakeholders to align account activities with the strategic customer's business case and strategy * Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success * Ensure customers are aware of and educated on new features and releases * Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers' business needs * Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal * Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services What You Will Bring: * 2+ years of customer success, account management, or sales experience in a competitive SaaS environment * 2+ years working with Enterprise level accounts * Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate * Excellent communication skills, including issue tracking, triaging and crisis management * Ability to efficiently manage multiple customer projects simultaneously * Communicates with internal and external customers and all levels of management * Effectively communicate technical information to non-technical audiences * Delivers informative, well-organized presentations * Understands how to communicate difficult/sensitive information tactfully * Continually seeks opportunities to increase customer satisfaction and deepen client relationships * Manages client expectations effectively * Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption * General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus! * Bachelor's Degree or Master's Degree preferred * Ability to work a minimum of three days per week from one of our office locations. What's In It For You: We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. * Incredibly strong onboarding program - be set up for success in your first 90 days * Ongoing training to help you grow * Market leading product offering (check our our long list of G2 awards) * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add ons such as pet insurance, legal service support, and more! This is a hybrid position, working a minimum of three days per week from one of our office locations. The US base salary range for this position is $70,896 to $111,408 + bonus + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. #LI-DB #LI-Hybrid

Managing Editor, Content Marketing We're looking for a sharp, curious editorial operator who thrives at the intersection of business, technology, and storytelling. We need someone who is unflappable under deadline pressure, adept at managing stakeholders, enthusiastic about leveraging AI tools, and experienced at moving content from idea through published. As Managing Editor, you'll operate the editorial calendar, maintain our standards, and help us scale and uplevel a program that earns attention, trust, and authority across every channel. About the Role As Managing Editor, you'll guide the creation and execution of high-impact content that informs, educates, and inspires business audiences. You'll oversee a team of writers and collaborate across marketing, product, and sales functions to produce content that advances ZoomInfo's position as the leader in go-to-market intelligence. This role requires exceptional editorial judgment, strong project management skills, and a deep understanding of how to craft content that performs both with readers and in search. What You'll Do: * Lead editorial planning and production for ZoomInfo's content marketing program, from ideation to publication. * Edit and refine content across formats (blogs, reports, guides, newsletters, and social copy) with precision, clarity, and energy. * Ensure quality and consistency of voice, tone, and brand storytelling across all content. * Manage internal and external contributors, including freelance writers, editors, and agency partners. * Use AI tools confidently and creatively to streamline content creation, editing, and optimization workflows. * Oversee SEO strategy in collaboration with marketing partners, staying ahead of shifts in how audiences find and consume content. * Track and report on performance metrics, including KPIs tied to traffic, engagement, and conversions. * Own and improve editorial processes, ensuring projects stay on schedule and deliver measurable results. * Collaborate cross-functionally with campaign, design, and product teams to align content with business goals. * Manage up effectively, clearly communicating progress, needs, and strategic recommendations to senior leadership. What You Bring: * 7+ years of professional writing and editing experience, ideally within B2B marketing, SaaS, or technology sectors. * Proven ability to manage an editorial calendar and multiple projects simultaneously under tight deadlines. * Demonstrated success managing writers, freelancers, and agency partners. * Deep understanding of go-to-market motions, including sales, marketing, and RevOps functions. * Strong command of SEO best practices and curiosity about how search continues to evolve. * A passionate and enthusiastic user of AI tools for ideation, content creation, and optimization. * Exceptional editing and writing skills. Your copy is clear, purposeful, and engaging. * Strategic thinker who can own a program while remaining hands-on in daily content operations. Flexible, collaborative, and comfortable thriving in a fast-paced, evolving environment. #LI-AP3 #LI-Hybrid

The Senior Data Advisor is a seasoned B2B data expert with profound real-world experience in GTM operations (Sales Ops, Marketing Ops, RevOps) and emerging AI-driven data practices. In this pivotal role, the Advisor directly consults executive leadership at major enterprises, guiding their data and AI strategy to solve complex Go-To-Market challenges and accelerate ROI. Leveraging a deep understanding of data management, analytics, and modern AI capabilities, the Senior Data Advisor counsels clients on optimizing sales effectiveness and marketing precision through the recommended application of best practices, intelligent automation, and strategic frameworks enabling them to realize significant business value from premium DaaS and AI-powered offerings. This position focuses on scaling impact by serving as a trusted advisor to the biggest names in the industry, shaping their data- and AI-driven success through strategic guidance in building foundational data management Primary Duties: * Lead strategic positioning initiatives for DaaS & ZoomInfo AI driven capabilities within the marketplace and client enterprise data ecosystems, focusing on data management areas including integration, hierarchies, stewardship, and insights to drive improved business outcomes * Serve as a strategic advisor to key clients, helping shape their vision and digital transformation strategy while ensuring Zoominfo/DaaS and AI-enabled assets deliver maximum value * Apply specialized expertise in enterprise data management, industry best practices, model-building, GenAI/LLM considerations and Zoominfo/DaaS data applications to guide clients to meet their specific business objectives * Collaborate directly with clients on projects, proof-of-concepts, and analytical follow-ups to demonstrate and quantify the value created through Zoominfo/DaaS solutions * Develop recommended practices and reference guides to help scale the team. * Partner with Product, Sales, and Marketing teams to develop materials, lead customer forums, speak at industry conferences, and participate in activities that generate opportunities for our sales teams * Act as the Voice of the Customer, advocating for client needs with internal partners, particularly with Product teams focused on Data Management, Content, Identity Resolution, Analytics and AI-driven functionality * Support SC's/DC's and other roles internally and during account meetings in topics surrounding data management, GenAI fundamentals and AI readiness. * Performs duties consistent with the Company's AAP/EEO goals and policies. * Performs other duties as required/assigned by manager. Knowledge, Skills, and Abilities Required * Bachelor's degree in Computer Science, Business Analytics, or equivalent experience. * 7+ years in Data Analytics, Data Operations, Data Strategy, or GTM data functions. * Skilled in SQL or Python skills for data manipulation, analytics, automation, and AI dataset preparation. * Experience supporting data science workflows, machine learning pipelines, or model training. * Knowledge of GenAI and LLM concepts, including embeddings, vector databases, prompt engineering, and retrieval-augmented generation (RAG). * Familiarity with LLMOps/MLOps practices, AI model evaluation, and deploying AI through cloud platforms (e.g., OpenAI, AWS Bedrock, Vertex AI, Azure OpenAI). * Understanding of agentic AI patterns, workflow orchestration, and AI-driven automation. * Strong understanding of enterprise data management (integration, hierarchies, governance, identity resolution) and how these support AI readiness. * Experience with data warehouses (Snowflake, BigQuery, Redshift) and ETL/ELT pipelines. * Ability to translate complex data and AI concepts into strategic business insights and quantify ROI. * Experience with DaaS solutions and API-driven enrichment; familiarity with AI-assisted enrichment a plus. * Strong problem-solving abilities and comfort working in fast-paced, high-pressure environments. * Excellent communication and executive presentation skills, especially explaining AI concepts to non-technical audiences. * Ability to train and mentor teams in data management, AI fundamentals, and AI use-case development. * Collaborative mindset, working closely with Sales, Product, and Marketing to drive data- and AI-powered strategies. #LI-EB1 #LI-Hybrid

As a Mid Market, Self-Sourcing New Business Account Executive, you will drive the company's growth through strategic engagement with medium-sized organizations, navigating their more complex decision-making structures to secure new business opportunities. In this role, you will focus on understanding the unique challenges and needs of mid-market clients, crafting customized solutions that deliver substantial value. Your success will be built on your ability to effectively manage full sales cycles, from initial contact through to deal closure, while orchestrating interactions with multiple stakeholders to achieve consensus and facilitate decision-making processes. What You Will Do: * Proactively identify and cultivate relationships with potential clients within the mid-market space, focusing on organizations with 100 to 1000 employees. * Proven ability to self-source leads through proactive prospecting, networking, and leveraging personal strategies to build and maintain a strong sales pipeline * Develop a deep understanding of the specific challenges related to the prospects go-to-market efforts and effectively position ZoomInfo solutions to solve the customer challenges.. * Manage sophisticated sales cycles that range from two weeks to six months. This includes deep discovery discussions, rich presentations, managing proof of concept requests, multi-threading accounts and building custom proposals among other steps. Executing with precision and alignment to the client's needs is critical. * Employ a structured yet flexible sales approach that can adapt to various buying processes and timelines. * Lead negotiations for deals ranging from $15k to over $100k, crafting proposals that meet both client expectations and company profitability goals. * Navigate contract complexities to close deals efficiently while maintaining a focus on long-term client relationships. * Engage and align multiple stakeholders within client organizations, including senior executives, ensuring consensus and fostering strong partnerships. * Utilize excellent communication skills to articulate the value of solutions in meeting the client's strategic goals. * Maintain a robust sales pipeline, accurately forecasting sales outcomes to meet and exceed quarterly and annual targets. * Prospect into key target accounts to create new opportunities through strategic email outreach, cold calling and social networking to enrich the pipeline on top of inbound leads. * Collaboratively share best practices across the team, enhancing the overall ZoomInfo selling strategy with your strengths. * Leverage CRM tools to track and analyze sales activities, providing insights into pipeline health and operational effectiveness. * Continuously gather intelligence on market trends, competitor activities, and potential opportunities within the mid-market sector. * Contribute strategic insights to the sales and marketing teams to refine offerings and enhance go-to-market strategies. * Performs other duties as required/assigned by manager. What You Bring: * 2+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in similar markets * Demonstrated experience in managing complex sales cycles within the mid-market sector, with a proven track record of closing high-value deals * Strong strategic thinking and problem-solving skills, capable of navigating complex buying environments * Exceptional negotiation and interpersonal skills, with the ability to manage and influence diverse stakeholder groups * Proficiency in CRM and sales forecasting tools, with a strong analytical approach to sales management * Dynamic, motivated individual with a persistent drive to achieve sales targets and contribute to company growth This is a hybrid role, working a minimum of three days per week from one of our US offices. The US base salary range for this position is $68,750 to $104,500 + variable compensation + benefits ($125,000 to $190,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Job TitleIT & AV Helpdesk AdministratorJob Description IT Helpdesk / AV Support Administrator The Operations team is looking for an IT Helpdesk & Audio Visual Support Administrator to design, install and support conferencing and collaboration systems in a variety of Axis Communications environments. Primary responsibility is assisting with IT Helpdesk duties as defined below and being the go-to support person for AV in the region. We are seeking a candidate with the skills and abilities to project manage, install, diagnose and support audio visual and conferencing systems. Also able to work independently or as part of a team to oversee installation and troubleshoot systems as required. You'll love this position if You are deeply motivated to help those around you, to include users at different levels of technical experience. You love to collaborate with peers, users, managers, and internal & external partners to deliver superb AV solutions and IT Customer Service You love jumping in to solve new and challenging technical puzzles. You demonstrate a deep curiosity to understand how things work and independently seek out answers to problems. What you will do Administer Windows laptops for end-users across multiple sites in the Americas Respond to service requests and provide end-user support including the troubleshooting and administration of laptops, mobile devices, peripherals, and telephony in a timely manner Assist with user account management Oversee the design and install of audio-visual equipment Provide creative and out of the box training to users Create / update documentation for solutions Assist with production of Live Regional Events Project Manage installation and maintenance Perform preventative maintenance testing and be able to quickly diagnose problems Maintain room scheduling units and digital Use helpdesk platform to respond to end user requests Travel to Regional Experience Center locations as required Perform other related duties as assigned Who are we looking for Demonstrated competency in Axis's: Business (Business Acumen, Strategic Thinking, Adapting to Change, People (Communication, Teamwork, Relationship Management), & Job (Knowledge and Ability, Accountability, Self-Development) Excellent verbal and written communication skills. Attention to detail and the ability to accurately document technical issues. Works well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines. Intermediate to advanced understanding of AV technologies including setup, configuration and operation of complex video conferencing systems and backend IT/networking infrastructure Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization Ability to program and maintain Crestron control systems Comfortable working with Cisco Webex and Microsoft Teams Education and Experience Associates / Bachelor's degree in Computer Science or Management Information Systems At least three (3) years of experience with audio visual and/or video production. 2+ years of IT / AV Helpdesk Experience Valued but not required skills or experience Crestron and Cisco Collaboration certifications Physical demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Employee is frequently required to lift 20-50 lbs, occasionally more. Expected travel time for this position is between 0-15%. Pay Range: The approximate pay range for this location and position is $66,000 - $73,000 annually On Target Earnings / Total Target Compensation. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state Type of EmploymentPermanent EmploymentPosting End Date2026-01-14 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

We are looking for a passionate Salesforce Architect who is a trusted advisor and leader that partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem . As a Senior Architect, you will be responsible for leading complex projects, designing solutions, and collaborating with cross-functional teams to drive the adoption of Salesforce-based solutions. This is an exciting opportunity for someone with a strong functional and technical background and a passion for delivering innovative and scalable solutions on the Salesforce platform. What you'll do: * Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and be comfortable doing hands on coding as well * Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform * Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, login flows, etc. of current state and future * Communicate with product managers/business analyst, cross functional development teams, network infrastructure, information security, data privacy & compliance and salesforce solution architects to ensure a cohesive technical strategy is designed and executed upon * Be part of the entire development lifecycle of a product from the intake, architecture, development, testing, deployment, and maintenance * Lead the design and implementation of scalable Salesforce solutions with a strong emphasis on leveraging Salesforce AI capabilities (including Einstein, AI Cloud, and predictive analytics) to drive intelligent automation, personalized experiences, and data-driven decision-making across business functions. * Support and maintain current Salesforce instance(s), including the data model, coding best practices, user permissions, integrations with third party and internal applications, security settings * Design integrations between Salesforce and external systems, utilizing Salesforce APIs, middleware tools, and custom development. Identify integration patterns, recommend integration technologies, and ensure data integrity and security * Possess in-depth knowledge and understanding of the Salesforce platform, including its declarative capabilities, data model, security model, and integration options. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities * Create and maintain technical documentation, including solution design documents, technical specifications, data models, and architectural diagrams. Ensure that all technical documentation is accurate, up-to-date, and easily understandable by technical and non-technical stakeholders * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing guidance, recommendations, and explanations as needed * Stay current with emerging Salesforce and industry trends, best practices, and technologies. Identify opportunities for process improvement, system optimization, and automation to enhance the overall efficiency, performance, and user experience of Salesforce solutions * Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture. * Develop strategies to solve complex technical challenges. * Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity * Coach and mentor junior technical team members. What you bring: * Minimum of 10-12 years of progressive experience Architecture, Salesforce delivery and technology implementation in full life-cycle enterprise CRM * Extensive solution definition experience including evident experience and knowledge of - * CRM System and Solution Architecture design (functional & technical), * Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints * Application and Integration patterns * Certifications: * Salesforce Certified Technical Architect or equivalent certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect). * General AI certification or Salesforce specific AI certification * Ability to engage with senior clients in a business centric, business outcome-oriented dialogue * Ability to articulate the relevant platform value proposition * Customer oriented and great at building client relationships * Desire to work in a dynamic work environment and be creative within a team * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment * Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills. #LI-VC1 #LI-Hybrid

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, Enterprise Customer team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You'll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you're looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! What You Will Do: * Prospect into existing customers to expand relationship and build a sales pipeline for a Enterprise Account Manager * Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions * Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams * Collaborate with Account Managers to identify sales expansion opportunities * Create trust and credibility with both internal and external stakeholders What You Bring: * 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers * Professional communication and writing skills to articulate the value of the ZoomInfo product suite * The ability to assess prospects' needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges. * Experience creating, executing, and maintaining a well-structured prospecting plan that drives results. * An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach. * Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus. * Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline. What's In It For You: * An opportunity to partner with the top 10% of Account Managers at ZoomInfo. * Payouts based on both opportunities created and converted revenue, with uncapped earning potential * Ongoing training to help you grow - our SDR Academy is best in class * Top notch tech stack * Market leading product offering (check our our long list of G2 awards) * Benefits to Help You Thrive - * Comprehensive Medical, Dental, Vision * Eligibility for Future Equity Awards * 401k Matching (50% of the first 7% of your contribution) * 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers * Family forming benefits up to $20k, plus discounts on a Care.com membership * Virgin Pulse Wellness Program * Optional add-ons such as pet insurance, legal service support, and more! If you're driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of three days per week from our Waltham, MA office. The US hourly rate for this position is $25.00 - $31.25 per hour + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. ##LI-Hybrid

The Opportunity: ZoomInfo built the industry's most sophisticated GTM data acquisition infrastructure. Now we're applying that same rigor to context engineering-the emerging discipline that determines whether AI systems deliver transformative value or incremental improvement. This role architects the context layer powering our AI intelligence across Copilot, GTM Studio, and MarketingOS. You'll transform how ZoomInfo's agentic workflows access, compress, and deliver precisely the right information at exactly the right moment. The impact is organization-wide: every AI interaction, every intelligent recommendation, every autonomous agent action depends on the context infrastructure you'll build. We've transitioned to AI-first product thinking company-wide. The context pipelines exist but remain nascent-creating a rare opportunity to define architectural patterns and platform standards that compound value across multiple product teams in the years to come. What You'll Do: Architect Context Acquisition Pipelines Design and optimize how ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and data producers. You'll balance retrieval quality against latency and cost constraints, implementing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while respecting token budgets. Own the Context Layer Platform Build infrastructure serving multiple product teams-Copilot, GTM Studio, MarketingOS-as internal customers. Establish API contracts, developer experience standards, and integration patterns that accelerate feature velocity. Maintain the delicate balance between providing flexible building blocks and opinionated solutions that encode best practices. Drive Quality Through Measurement Implement evaluation frameworks using RAGAS metrics and custom benchmarks. Monitor retrieval precision, context relevance, hallucination rates, and system performance in production. Translate quality signals into architectural improvements, working closely with ML engineers to iterate on embedding models, reranking strategies, and retrieval algorithms. Navigate Emerging Research Context engineering evolves weekly. You'll continuously evaluate innovations-GraphRAG for multi-hop reasoning, test-time compute scaling, multimodal retrieval, compression techniques-determining which advances warrant production investment versus which remain academic curiosities. Bring external best practices to ZoomInfo while contributing learnings back to the broader community. Orchestrate Cross-Functional Execution Translate between three distinct worlds: ML engineers optimizing retrieval algorithms, platform engineers building scalable infrastructure, and product teams shipping customer features. Establish communication cadences, prioritization frameworks, and decision-making processes that balance urgent requests against strategic platform development. What You'll Bring: * 4-6 years of product management experience with 2+ years in ML/AI infrastructure * Direct experience with production RAG systems, vector databases, or semantic search, context management * Experience with graph databases (e.g. Neo4j) * Track record building platform products serving multiple internal or external customers * Familiarity with context compression, embedding models, and retrieval evaluation frameworks * History of defining product vision in nascent technical domains where best practices are still emerging Who You Are: Technical Foundation Expert-level understanding of RAG system architecture-you can discuss embedding dimensionality trade-offs, vector database indexing strategies, and reranking approaches with depth. You've built or significantly contributed to production retrieval systems, not just managed them at arm's length. Python and SQL proficiency enables you to review code, analyze retrieval issues, and prototype solutions for concept validation. Platform Product Mindset Experience building infrastructure products where internal engineering teams are your customers. You measure success through downstream product velocity improvements and developer satisfaction scores, not just uptime metrics. You understand platform economics-how each additional team using your infrastructure increases its value through shared learnings and amortized costs. Intellectual Velocity You read recent research papers from ar Xiv, ACL, NeurIPS. You prototype emerging techniques to understand their practical constraints. You maintain strong opinions weakly held, updating your architectural assumptions as evidence accumulates. The discipline moves too fast for static expertise-continuous learning is non-negotiable. Strategic Communication You translate between technical depth and business impact fluently. You can explain to executives why implementing GraphRAG takes 6 months but unlocks $10M in product capabilities. You can communicate to engineers why business constraints require shipping "good enough" in 3 weeks rather than "optimal" in 3 months. You influence without formal authority through data, clear reasoning, and earned credibility. The Environment: Reporting & Collaboration Report to the Senior Product Director for Context Engineering, Semantic Data Layer, and Agentic Memory within ZoomInfo's Intelligence team. Work alongside PMs responsible for signals and ML scoring/recommendation models. Together, you ensure our agentic workflows fill context windows with high-quality, information-dense content exactly when needed. Pace & Problems Fast-moving engineering team that understands the space. Company-wide AI adoption push creates both urgency and opportunity. Expect interesting problems: How do we maintain sub-200ms retrieval latency at scale? When does GraphRAG justify its indexing cost? How do we balance context freshness with cache efficiency? You'll shape answers that become architectural patterns across the organization. Impact Define a nascent discipline at a company that's already AI-first in product thinking and organizational structure. Your architectural decisions compound-every improvement to context quality multiplies across Copilot, GTM Studio, MarketingOS, and future products we haven't imagined yet. This is infrastructure work with direct line-of-sight to customer value. #LI-PS1 #LI-remote #LI-hybrid

As a GTM Consultant, you will serve as a core contributor to ZoomInfo's professional services and strategic innovation arm. This role focuses on helping iconic brands execute and operationalize modern GTM programs using ZoomInfo data, technology, and best-practice frameworks. ZoomInfo Labs sits between our GTM and Product organizations, requiring tight cross-functional alignment and a strong delivery mindset. GTM Consultants partner with customers to assess current-state processes, translate business needs into practical technical solutions, and implement repeatable playbooks that drive measurable revenue and operational outcomes. We hire adaptable problem solvers who enjoy rolling up their sleeves, running engagements end-to-end, and delivering high-impact, scalable work. What You Do: * Deliver professional-services engagements aligned to customer objectives, including discovery, scoping, documentation, implementation, and enablement. * Translate client GTM requirements into structured frameworks, workflow diagrams, and executable playbooks. * Implement technical GTM solutions involving data, integrations, routing, workflows, scoring, automation, audience design, and channel execution. * Conduct audits of existing sales/marketing processes to identify gaps, risks, and improvement opportunities. * Serve as the day-to-day project lead with customers: managing tasks, timelines, issues, risks, and stakeholder communication. * Build strong relationships with customer program owners and executives, functioning as a reliable delivery partner and trusted advisor. * Drive expansion by identifying additional professional-services needs such as advanced projects, extended implementation, or strategic add-ons. * Partner closely with internal teams (Product, Engineering, CX, RevOps, Sales) to escalate customer feedback and align solution delivery. * Contribute to the creation and evolution of ZoomInfo Labs' packaged service offerings, templates, and reusable IP. What You Bring: * 4-5+ years of hands-on experience in one or more relevant areas: professional services, sales/marketing operations, consulting implementation/solutions consulting, analysis, or sales engineering (SaaS or B2B preferred). * Bachelor's Degree in Business, Marketing, or a related field preferred. * Strong understanding of sales and marketing systems (e.g., ZoomInfo, Salesforce, Outreach, Salesloft, Apollo, 6Sense, Demandbase) and how they connect within a GTM ecosystem. * Working knowledge of data flows, enrichment, integrations, and general data architecture. * Demonstrated ability to solve ambiguous GTM challenges with practical technical solutions. * Experience supporting or managing multiple client projects simultaneously, including deliverable creation, issue resolution, and stakeholder communication. * Familiarity or interest in gen-AI tooling, automation, and emerging GTM technologies. * Excellent verbal and written communication, including the ability to simplify complex technical topics. * Experience creating business/technical documentation: workflow diagrams, process maps, proposals, SOWs, project plans, etc. * Proven ability to collaborate cross-functionally and work directly with stakeholders at all levels of an organization. * Strong organizational skills, attention to detail, and the ability to work in a fast-paced delivery environment. * A positive attitude #LI-EB1 #LI-Hybrid

As a Senior Backend Software Engineer on the Growth team, you'll be at the forefront of building and scaling ZoomInfo's core backend services. You'll work primarily with Java to develop robust, high-performance systems that power our platform and serve millions of users. You'll design and implement scalable microservices, optimize existing systems, and build infrastructure that enables rapid feature development. Your expertise in Java will be essential, while knowledge of Node.js will provide valuable flexibility in our diverse technology ecosystem. Our engineering culture values diversity, intellectual curiosity, problem-solving, and openness. We encourage collaboration, big thinking, and calculated risk-taking in a blame-free environment. You'll have the autonomy to work on meaningful projects while receiving the support and mentorship needed to grow your career. What You'll do: * Design, develop, and maintain scalable backend services and APIs using Java and related frameworks * Architect and implement microservices that handle high-volume traffic and complex business logic * Collaborate with cross-functional teams to define, design, and ship new features * Optimize application performance, scalability, and reliability * Write clean, maintainable, and well-tested code following best practices * Participate in code reviews and mentor junior engineers * Troubleshoot and resolve production issues in distributed systems * Contribute to technical architecture decisions and system design * Implement monitoring, logging, and alerting solutions for backend services * Stay current with emerging technologies and industry best practices What you bring: * Bachelor's degree in Computer Science, a related field, or equivalent practical experience * 6+ years of experience with backend software development using Java * 3+ years of experience in designing, analyzing, and troubleshooting large-scale distributed systems * 2+ years of experience leading projects and providing technical leadership * Strong expertise in Java frameworks and technologies (Spring Boot, Hibernate, Maven/Gradle) * Experience with RESTful API design and microservices architecture * Proficiency with relational and NoSQL databases Preferred Qualifications: * Master's degree in Computer Science or Engineering * Experience with Node.js for backend development (strong advantage) * Experience with cloud platforms (AWS, GCP, or Azure) * Knowledge of containerization and orchestration (Docker, Kubernetes) * Experience with CI/CD pipelines and DevOps practices * Familiarity with message queuing systems (Kafka, RabbitMQ) * Experience with performance optimization and scalability * Strong understanding of software design patterns and clean code principles #LI-AR2 #LI-SK #LI-Hybrid

We are seeking a passionate and experienced Senior Salesforce Developer to lead complex development projects and drive innovation within our SaaS platform. You will be a technical expert and mentor, guiding the development team and shaping our Salesforce architecture for scalability, performance, and maintainability. What you'll do: * Design, develop, and implement robust and scalable Salesforce solutions using Apex, Lightning Web Components, and other Salesforce tools. * Deeply understand business needs and translate them into elegant and efficient Salesforce solutions. * Architect and implement complex customizations, including but not limited to advanced process automation such as Flows, Approval processes to handle intricate business logic, Lightning Web Components to build dynamic user interfaces and interactive experiences and custom objects to accommodate unique data structures * Integration with external systems (marketing automation, payment gateways, etc.) via APIs, middleware applications and other tools. * Lead the development, hands-on work and implementation of Commerce Cloud and Experience cloud. * Ensure code quality and maintainability through code reviews and adherence to best practices. * Optimize Salesforce performance and scalability to handle growing business logic, internal/ external user base and data volumes. * Mentor and guide junior developers, fostering a culture of learning and growth. * Stay up-to-date on the latest Salesforce technologies, best practices, and trends. What you bring: * 9+ years of experience as a Salesforce developer, with proven success in leading complex projects and strong focus on SaaS and Ecommerce Solutions * Proven experience designing, developing and implementing complex Salesforce applications and integrations * In-depth expertise in Apex, Lightning Web Components, Flows and other core Salesforce tools. * Extensive experience with Salesforce customization and configuration. * Experience implementing Salesforce with other applications using SOAP, REST, BULK APIs. * Hands on Experience with applications such as Mulesoft and/or Dell Boomi to integrate Front office and middle office applications with back office applications * Experience implementing Commerce cloud and or Experience cloud * Proven ability to write clean, efficient, and maintainable Apex code. * Experience with performance optimization techniques and best practices. * Excellent communication and collaboration skills, with the ability to effectively bridge technical and business needs. * Strong understanding of SoX compliance process * Strong leadership and mentorship skills to guide and inspire junior developers. * Passion for problem-solving and a drive for continuous learning and improvement. * Salesforce Platform Developer II certification is required #LI-VC1 #LI-Hybrid

Axis' is seeking an Incubation Program Manager, Business Development to join our growing team in the Americas. As the Incubation Program Manager within the Axis Future Business team, you'll play an important role in guiding the program while also analyzing, defining, and executing on new business initiatives. The ideal candidate for this role will need to be: * Thoughtful, agile, and adaptive to new tasks * Be naturally collaborative across functional groups (Sales, Marketing, Channel operations, and Technology) * Efficient at managing workflows, utilizing project management tools, and ensuring clear guidelines and communications across the team This role will require a high level of business acumen, technical aptitude and cross-functional collaboration. The ideal candidate will have experience working within the cloud data platform industry, with a focus on commercializing and monetizing service business models. This role will play a critical part in driving the future of our cloud platform services in addition to other incubation business initiatives. This is an Onsite role based out of our Chelmsford, MA office with some flexibility to work from home. Remote consideration for the right candidate living proximate to an international airport and willing to perform job responsibilities during Eastern Time Zone business hours. The ideal candidate will have a willingness to travel, including internationally, up to a maximum of 50%. * Applications with a cover letter will be given first preference." What You'll Do Here… * Oversee the planning, execution, and delivery of incubation projects, in accordance with team strategic objectives and program goals * Facilitate effective communication and coordination among team members, extended team members and stakeholders * Work closely with the team to define new projects and strategies for the incubation initiative pipeline * Act as a subject matter expert in an assigned domain (Business Intelligence, Cloud/Connected Services, Data/AI/IOT Platforms) * Work with cross-functional teams to increase awareness of and reduce or remove perceived hurdles for developing business for our solutions * Provide monthly reporting on strategic programs, initiatives, progress, KPIs and opportunities to management * Participate in trade shows, as well as partner, end-customer and segment events * Foster a culture of innovation within the team. Encourage and facilitate creative problem-solving What You'll Need … * Strong project management skills with the proven ability to identify implementation roadblocks, process improvement, and other tactics to ensure timely delivery of features while maintaining high-quality deliverables * Comfort, flexibility, and resilience in working within incubation projects, new businesses, and new initiatives * Strategic thinker, analytical, detail, and results-oriented with excellent problem-solving skills * Proven ability to build strategic and trusted relationships at all levels internally and externally * Exceptional communication, public speaking, presentation, training and listening skills * Ability to work collaboratively as part of a virtual team * Strong leadership and team management skills. What We Are Looking For … * Bachelor's degree in business or technically associated field preferred; relevant industry experience will be evaluated * Proven experience in program or project management, preferably in an incubation or startup environment * 8+ years in program management, business development, or account management ideally Highly Valued: * Experience working within a services or SaaS model Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to lift 20-50 lbs occasionally. * Willingness to travel up to 50% of the time within the region. Pay range: The approximate pay range for this location and position is $140-155K OTE (90%=Base and 10%=Commission). Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. What we offer: Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians': * Inspire you to grow and develop through employer-offered training as well as tuition reimbursement * Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs * Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account * Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) * Help prepare for your life after retirement through our 401(k) program and employer matching Type of Employment Permanent Employment Posting End Date 2026-01-29 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast

Job TitleTechnical Services Engineer - Bilingual - Portuguese + EnglishJob Description Looking for a new start? Think bigger. Think Axis! At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each ‘Axian' has his or her own motivators, we all share the same core values. The Technical Services Engineer - Bilingual (Portuguese with English) - (Hybrid position) troubleshoots and resolves configuration, network and software issues for our IP network cameras, physical access control, and security solutions while utilizing resources of peers, knowledgebase, and software development engineering teams. This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, MA headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer. Salary: $75,000 annually (English only role) $79,500 annually (Bilingual - English with Portuguese/Spanish/French) Shift and Language Requirement: 11:30 a.m. to 8:00 p.m. shift, and Portuguese (A must have!) Spanish / French language is always a plus! What You'll Do Here… Provide world-class technical support for partners and end customers via inbound telephone, online helpdesk, and live chat cases Manage a high work volume with time-bound constraints Analyze problems and identify solutions by utilizing databases of existing issues, debugging tools and simple or moderate lab simulations Ensure escalations and handoffs are efficient by documenting cases clearly and completely Escalate and collaborate with Software and/or Hardware Engineering to see the problem through to resolution Develop subject matter expertise and train/mentor others Use troubleshooting skills to: perform lab replications, research more difficult problems, test engineering provided fixes to ensure the solution resolves the customer's problem What We Are Looking For… Minimum 2 years' experience in a call center-type environment with an excellent customer service background Secondary language skill: Portuguese with English - A Must! Knowledge of network routing and switching protocols Experience configuring PCs, installing various operating systems and software applications Experience configuring switches, routers, and other network-related components Ability to resolve issues and troubleshoot in an unscripted manner Excellent communication and interpersonal skills Self-motivated and energetic with a positive approach to problem solving Eye for details with good time management skills - must be able to handle multiple issues in an organized manner Valued, But Not Required … Fundamental understanding of physical access control and security systems Experience with Salesforce Service Cloud CRM system/help desk applications CCTV/IP Camera installation/configuration Basic understanding of electricity concepts Professional degrees/certifications: CompTIA, Cisco, Microsoft, PSP etc. Physical Demands and Travel… Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 20-25 lbs. Expected travel time for this position is 10% (domestic and international) What we offer... Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians': Inspire you to grow and develop through employer-offered training as well as tuition reimbursement Take care of more than just the ‘work you', but rather the ‘whole you' through our health, dental, vision, and fitness/health and wellness programs Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) Help prepare for your life after retirement through our 401(k) program and employer matching Ready to Act Taking the first step to become an Axian is easy - all you have to do is apply! Want to know more about Axis? Visit our web site at ************* Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website ************* Listen to Get To Know Axis - Podcast