Zoot Enterprises jobs - 21 jobs

The Windows Server Administrator is responsible for installing, configuring, maintaining, and troubleshooting Windows-based servers, including managing user accounts, permissions, system performance, backups, security updates, and ensuring overall stability and availability of the server infrastructure within an organization. The IT Corporate Administrator position is fast paced and ever changing and requires regular management of changing priorities. The IT Organization within Zoot is responsible for designing, constructing, and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions, accessing hundreds of cutting-edge data sources to help reduce risk and increase conversions. Essential Job Functions: * Install and configure Windows Server operating systems on physical or virtual servers, setting up server roles and features, and managing network configurations. Maintain and administer deployment standards for OS builds, updates, and patch management. Maintain detailed documentation of server configurations, network topology, user accounts, and troubleshooting procedures. * Create, modify, and manage user accounts, assign permissions, and enforce password policies to control access to server resources. * Administer Zoot's corporate network environment, including, but not limited to, workstation applications, user management applications (e.g., Active Directory), business applications (e.g., Accounting), and communication applications (e.g., Email). * Assist with evaluating and recommending IT solutions, products, and services. Work with other personnel/departments to analyze requirements and alternatives and make acquisition recommendations. * Implement security policies, manage user access controls, monitor suspicious activity, and configure firewalls to protect against cyber threats. * Implement and maintain data backup strategies to ensure data protection, including regular backups and testing of restored procedures. * Install new software releases and system upgrades, evaluate and install patches, and resolve software related problems. * Apply regular operating system and software updates, including security patches, to maintain system security and stability. * Diagnose and resolve hardware and software issues related to Windows servers, including network connectivity problems, application errors, and system crashes. Perform routine maintenance and backups as necessary on servers. * Continuously monitor server performance metrics like CPU usage, memory utilization, disk space, and network bandwidth to identify potential issues and optimize system performance. * Tune server settings and configurations to optimize performance and resource utilization. * Work with other teams like network administrators, application developers, and helpdesk to ensure smooth system operations and address user concerns. * Respond to requests to assist in critical problem resolution, including after-hours support needs. * Utilize ticketing system to track defects and requested enhancements. * Participate in disaster recovery planning, testing, and ensuring system resilience in case of hardware failure or other disruptions. * Use Change Management and Release Management processes to make changes to the corporate and production environments. * Plan, coordinate, and implement hardware and software replacements or upgrades, using automation where applicable. * Participate in scheduled monthly maintenance windows. * Track time on a basis that is required by accounting. * Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal customers. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not all-inclusive and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: * High School Diploma * Bachelor Degree in Computer Science or related field preferred * At least 3 years of professional experience in a technology field. Or an equal combination of education and experience Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Description The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company. School ERP Pro is a software solution designed to meet the financial needs - payroll, human resources, general ledger, fixed assets, and accounts receivable - in school districts in 30 states across the country. This is a hybrid position that is open to hiring across state regions of: Washington, Oregon, Idaho, Utah, Montana, or Colorado. Responsibilities• Develop knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to targeted audiences. • Successfully build relationships with targeted audiences to sell products and services. • Generates sales within assigned geographic regions and/or for specific products and services for new prospects. • Manages long and complex sales cycles from lead generation to close of sale. • Travels to customer locations and applicable trade shows or on-site demonstrations. • Assists with the preparation of RFP responses. • Meets a pre-set annual sales quota. • Performs other duties as assigned. Qualifications• Bachelor's degree preferred. • Previous sales experience in the software industry is a plus. • Previous ERP software sales experience a plus. • Previous experience working in a sales CRM system is a plus. • Familiarity with K-12 market space a plus. • Must possess a competitive drive and results-oriented approach. • Exceptional written and verbal communication skills. • Excellent presentation skills. Previous public speaking experience is a plus. • Must be a self-starter in addition to a team player. • Ability to establish and maintain effective working relationships with clients and employees required. • Must possess general computer (PC) literacy and proficiency with MS Office products. • Must possess a valid driver's license.

Temporary position from April - August 2026. The Operations Intern at Zoot plays a pivotal role in developing, tracking, and assisting the execution of a unified operations strategy that aligns with Zoot's Corporate Strategic Plan and annual goals. Reporting to the COO, the Operations Intern will be responsible for developing, tracking and balancing meeting cadence, agendas, and content; managing, tracking, and maintaining the COP; assisting with collaboration and coordination across functional teams; developing and managing executive communication (internal and external); managing expense reporting and approvals; tracking and maintaining the COO's calendar, cadence, and task priorities; assisting the Lead Operations Officer with cross-functional operations and strategy development, tracking, and management. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions Assist in the development and management of Zoot's meeting cadence to include agendas, notes, KPI and deliverables tracking, reporting processes, and meeting management. Assist in the development of the COP that brings together operational strategy, product roadmaps, project status, and the overall Zoot strategic plan. Assist in identifying and developing process improvements across all of Zoot's operations. Manage expense reporting and assist in developing reporting processes, trends analysis, KPIs, and gap analysis to increase Zoot's effectiveness across all functional areas. Assist in the management of the COO's personal and professional schedules including making travel arrangements and organizing complex activities and events. Handle confidential and non-routine information, including managing COO email communications. Develop executive level communication for internal and external stakeholders to include email, memorandum, briefs, pitches, and company-wide presentations. Assist COO in serving as an executive contact for client relationships at any point. Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Work independently on special, non-recurring and ongoing projects which may include planning and coordinating multiple schedules. Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Core Competencies Required Job Specific: Business Acumen - Understands how Zoot generates revenue and what drives expenses; knowledgeable in current policies, practices, trends, technology, and other information that affects Zoot as a business; understands or anticipates how changes could impact the business; ability to understand and cope with different business situations (e.g. financial, marketing, sales, operations, personnel). Communication (Manager/Leader) - Creates an environment that fosters open and honest communication from all parties involved; identifies the appropriate medium(s) in which to convey messages and ideas; listens attentively to understand the true meaning in others' messages and input; communicates goals and execution strategies to their team; available and accessible for their team. Communication (Presentation) - Able to effectively relay complex ideas and concepts to an audience while representing the company in a positive and professional manner; effective in a variety of formal presentation settings (one-on-one, small and large groups) and with a variety of audiences (employees, managers, external parties); able to command attention and manage process during the presentation; able to change style or tactics midstream if something isn't working. Composure - Able to maintain a rational and objective demeanor when faced with stressful or emotional situations; makes emotional and physical changes to manage, control, and reduce tension in trying situations; handles pressure and/or stress effectively and does not become defensive or irritated; professional maturity; not derailed by obstacles or rejection. Dealing with Ambiguity - Able to cope with change; versatile; can shift gears as priorities or business needs change; able to act without having all the answers; doesn't get frustrated when things are ambiguous; able to move on if situation necessitates it, even if other tasks/projects aren't complete; able to balance acting with uncertainty with risk. Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision; also, able to make good decisions using a mixture of analysis, experience, and judgment; decisions generally turn out to be correct/accurate when evaluated over time; is someone others can rely on for quality decisions. Driving Change - Fosters an environment that embraces positive change; seeks, defines, and implements new ways to improve. Negotiation - Able to bring together varying goals, needs, and viewpoints; seeks to discover a common goal and reconcile differences to settle a matter of mutual concern or resolve a conflict with minimal noise; able to reach consensus without damaging relationships; can be both direct and forceful as well as diplomatic. Companywide: Accountability - Takes responsibility for tasks and projects as assigned; holds self and others accountable for high quality, timely, and cost-effective results; accepts responsibility for mistakes. Action Oriented, Initiative - Works hard every day, self-motivated; energized by both tasks expected of the role and new or challenging projects; willing to act even with minimal planning, however, doesn't act carelessly and takes responsibility for actions, whether end result is positive or negative; moves on to the next task or project without being asked or seeks out additional ways to help. Communication (General) - Effective with the form(s) of communication that are applicable to a given role (oral, presentation, written); able to be detailed enough to show that the right work was done, yet succinct enough to effectively communicate data, opinions, or findings. Critical Thinking - Uses logical, strategic, analytical, reasoning to identify the strengths and weaknesses of a given situation and possible solutions, conclusions or approaches to problems; able to think outside the box to generate possible solutions. Customer Focused, Service Oriented - Actively works to meet the expectations, requirements, or needs of internal and external customers; understands who their customer is; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Development Focused - Knows or is able to recognize personal strengths and weaknesses, opportunities, and limits; learns from mistakes; receptive to sharing one's own shortcomings with others; is comfortable with balanced performance reviews (both positives and areas to improve) and honest professional development and career discussions. Integrity and Trust - Widely trusted across the organization; seen as a direct, truthful individual; maintains confidentiality as required; admits mistakes; does not misrepresent themselves or the facts for personal gain. Listening - Practices attentive and active listening; has the patience and ability to hear people out; able to accurately restate the opinions of others to validate understanding, even if there is disagreement. Mentoring - Able to effectively share knowledge and insight with others so that they can accomplish tasks, achieve goals, and enhance skills. Organization and Time Management - Able to manage multiple projects or tasks and adapt to changing priorities; effective and efficient with own time; able to bring resources (e.g. people, materials, processes, budget) together to get things done and use them effectively; show up on time and respect the time of others. Problem Solving - Willing to solve difficult problems with effective solutions; examines all angles and sources before developing a solution; looks beyond easy solutions and doesn't stop at the first answer; able to uncover or anticipate hidden problems; provides honest analysis, even if the answer isn't what people want to hear. Professionalism - Easy to approach and talk to; able to put others at ease, either naturally or due to self-awareness to adjust; warm, pleasant, and gracious; sensitive to and patient with the personalities of others; builds rapport by making people feel comfortable; works well with others; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; able to be candid with peers; solves problems in a way that minimizes negative impacts to others. Technical Aptitude - Has the functional and technical knowledge and skills to perform a job's duties at a high level of accomplishment. Time Management - Able to work in a fast paced and every changing environment, requiring flexibility, self-initiative, and regular management of changing priorities. Working with Existing Tools - Able to leverage current tools, services, process, and procedures to accomplish tasks; seeks additional understanding of existing processes and procedures; finds ways to improve existing options before proposing or exploring new options. Education, Training, and Experience Requirements This position requires: ☒ High School Diploma Some college coursework in business or computer science preferred. Physical Requirements All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position requires a combination of periods of sitting at a computer workstation. Working Conditions This position will take place primarily in an office setting. To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. Occasional nighttime and weekend work is required within the position. This position may require occasional travel. The Operations Intern position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.

Front Desk Admin Intern Location: Bozeman, MT, 59718 This internship will run from April through August 2026. Hours are flexible April 1st through May 8th and full-time May 11th through the end of August. : The Front Desk Admin Intern position serves as Zoot's first impression to visitors, clients, and other guests entering the building or contacting the business, as well as providing excellent hospitality services through our on-site Coffee Bar and Kitchen. The position performs a wide range of customer service, administrative, and hospitality tasks, including daily operation of the Coffee Bar (making espresso drinks, processing receipts, ordering/purchasing supplies), setting up hospitality throughout the building for meetings and trainings, coordinating with the Kitchen staff for catering needs (lunches, refreshments), administrative tasks, managing coffee in the kitchenettes throughout the building, and assisting with company-wide events (set up, hospitality, visitor management). This position is part of the Administration team and provides some administrative support for the department and, at times, administrative support for parts of the company. The Front Desk Admin position requires a person who can always provide a high level of customer service, self-initiative, and regular management of changing priorities. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions: Perform barista duties, including, but not limited to making drinks, ordering, and maintaining supplies, creating coffee cards, performing daily and weekly cleanup, and balancing the cash drawer daily. Manage the Zoot Hospitality request process for internal and external meetings, ensure hospitality items and food are ordered and set up, coordinate with kitchen to schedule catered meals, and handle set up of hospitality throughout the building. Maintain our internal POS (Remi) with daily account loads, adjustments, and purchases. Place supply orders and make periodic trips to local stores, like Costco, to purchase supplies. Obtain supplies, food, and/or drinks for company-wide events, like Coffee Talk. Maintain kitchenettes, including restocking coffee. Order and maintain all office supplies for the entire company. (i.e., Maintain print rooms and monitor inventory for restock) Serve as the point of contact for office equipment issues and schedule maintenance if needed. Provide analysis of revenue and expenses to determine appropriate prices and evaluate demand for certain items. Plan and set up for company-wide events, including Coffee Talks, Huddles, and Town Halls. Manage Coffee Talk requests and calendar. Facilitate shipping for the company, as needed. Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. Work independently on special, non-recurring and ongoing administrative projects as assigned. Handle confidential and non-routine information. Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: High School Diploma Bachelor Degree in Business preferred (in-progress) Preferred Experience: Coffee bar Food services / event planning Inventory Budget Physical Requirements: All positions at Zoot require the ability to move about inside an office environment that includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires: Frequent periods of standing at counter and frequently moving back and forth between a computer workstation and food service area. Frequent movement around the building. The ability to quickly move hands, wrists, and arms to grasp, manipulate, or assemble objects, to create beverages at Coffee Bar. Use of a computer for portions of the day. Occasionally lifting, pushing, and pulling 40+ lbs. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. This position may require occasional travel. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job that may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities, and activities may change at any time with or without notice.

School ERP Pro is a software solution designed to meet the financial needs - payroll, human resources, general ledger, fixed assets, and accounts receivable - in school districts in 30 states across the country. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product. Responsibilities * Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. * Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. * Determines whether to resolve issues personally or to refer to a more experience team member. * Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. * Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s). * May assist with writing estimates for software modification specifications and documentation of support processes. * May submit client issues to development team for resolution as needed. * Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required. * May create or enhance documentation throughout the support process. * Commits to expanding technological skills and knowledge of the Tyler products. * Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies. * Performs other duties as assigned. Qualifications * Bachelor's degree in Accounting/Finance or related field or equivalent experience. * Experience with Accounting, Finance and/or Payroll preferred * Excellent interpersonal skills. * Effective decision making and problem solving skills involving troubleshooting basic to moderate issues. * Strong organizational skills. * Effective analytical ability, particularly in a technical environment. * Excellent written and verbal communication skills. * Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc. * Knowledgeable with Microsoft Office. * Knowledge and understanding of software development tools a plus.

The Director of Production Operations will oversee Zoot's production operations to guarantee reliability, quality, efficiency and ultimately, client satisfaction. This individual will develop, maintain, and lead high performing teams, analyze operational inefficiencies, implement solutions, and align all operational efforts of production operations with the broader business objectives. The Production Operations group is responsible for managing the configuration and day-to-day running of the infrastructure, monitoring live applications, identifying and resolving issues that arise in the production environment, providing technical support to end-users, and ensuring smooth operation of Zoot's systems. The goal of this group is to quickly address incidents and minimize downtime. The Production Operations group is the first point of contact for any problems users experience once deployed to production. This organization's groups perform tasks like configuration, deployment, monitoring, maintenance, incident response, system performance optimization, and user support. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk. Essential Job Functions: * Strategic Leadership and Team Development: Work with Production Operations teams on organization planning. Identify and develop team goals in alignment with Zoot's strategic goals, objectives, policies and tenets. Manage, inspire, and mentor team managers, fostering a culture of accountability, safety, collaboration, and performance excellence. Encourage accountability while managing team dynamics and problem solving initiatives. Support workforce planning, training, and development. * Operational Management: Oversee daily production operations across multiple teams. Monitor key performance indicators (KPIs) and operational metrics to ensure production targets and quality standards are being consistently met. * Process Improvement: Analyze data and performance metrics to identify improvements and drive productivity. Streamline and eliminate inefficient workflows, processes, and systems. Research and implement new applicable systems and processes that would lead to operational efficiency and scalability. * Quality and Compliance: Ensure the continuous operation and integrity of all processing systems to maintain high availability, consistent reliability, and an error-free environment. Ensure compliance with industry regulations, standards, and company policies. * Technology and Innovation: Collaborate with IT Infrastructure, Software and Architecture to ensure defect-free, stable and optimized systems. * Develop and Maintain a Service-Focused Culture: Foster a high-quality team environment that supports both internal and external users by being proactive, empathetic, and accountable to deliver exceptional value. * Budget & Cost Optimization: Work with leadership to develop and manage budget, monitor expenses, and implement strategies to reduce cost. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: * High School Diploma * Bachelor Degree in Technical or business-related fields * 8-10+ years of IT, Operations or Service Management experience * 5+ years of senior leadership role experience Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Description The Senior Director of Technology & Engineering serves as the top technical leader for Tyler's School Admin Solutions business unit, overseeing a portfolio of ERP platforms (School ERP Pro, Profund, SISFIN), Absence & Substitute, and Tyler One integrations. This role is accountable for advancing software engineering, architecture, DevOps, AI enablement, and technical innovation across a global workforce. The position balances long-term technology strategy with operational excellence, ensuring scalable, secure, and client-focused K-12 solutions. Responsibilities * Technical Leadership: Set best practices and standards for software engineering, architecture, and DevOps, driving organizational success and technical vision. * Strategic Planning: Lead technology strategy, aligning investments with business priorities and product roadmaps. * Operational Excellence: Ensure delivery reliability, product stability, and client satisfaction through robust engineering frameworks and practices. * Global Impact: Lead and collaborate across distributed teams in the U.S. and the Philippines, influencing productivity, system architecture, and technology direction. * M&A Integration: Oversee technical due diligence, planning, and post-close integration for M&A initiatives. Qualifications * Experience: 10+ years of progressive engineering or technology leadership, including 5+ years in a senior leadership role. * Technical Expertise: Deep expertise in software architecture, cloud transformation, DevOps, and agile practices. * ERP/SaaS Leadership: Proven success leading ERP or enterprise SaaS development teams in a matrixed, global environment. * AI/ML: Strong record of leveraging AI/ML technologies to enhance product capability and delivery efficiency. * M&A: Demonstrated experience managing M&A technical integration from due diligence through full operational alignment. * Leadership: Exceptional leadership, communication, and organizational skills, with the ability to influence across executive, product, and technical audiences. * Education: Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or related technical field, OR equivalent professional experience demonstrating expert-level programming competency and proven technical leadership capability. Technical & Soft Skills * Expert-level proficiency in multiple programming languages and cloud-native patterns. * Advanced CI/CD, containerization, orchestration, and infrastructure as code. * Deep understanding of secure development practices and quality assurance methodologies. * Proven ability to influence technical decisions and establish technical vision. * Strong coaching skills with a track record of developing engineers. * Exceptional skills for technical documentation, presentations, and cross-functional collaboration. * Strategic thinking and change leadership. Work Conditions & Requirements * Hybrid work environment with significant flexibility for strategic work. * Strategic planning sessions and technical review leadership. * On-call technical leadership during critical incidents and emergencies. * Travel for conferences, team meetings, training, customer engagements (up to 15%).

The Deployment Engineer installs and configures hardware, Tyler software, and 3rd party software remotely. Installs and configures interfaces between Tyler Software and other applications. Troubleshoots issues of moderate difficulty that arise during these installation processes. Responsibilities * Performs remote installation services for new and existing clients in accordance with the service work order. * Installs and configures applications which run on a variety of server operating systems such as Microsoft Windows, UNIX, and Linux * Installs and configures databases which include Microsoft SQL Server * Installs and configures web servers and deploy web products to clients. * Installs, configures, and tests all components to the expected revisions and performance standards * Provides technical training to clients regarding software installation procedures as needed * Consults with other departments during various phases of sales and implementation processes to ensure that the correct hardware and 3rd party software are ordered and delivered during the correct phase. * Documents results of service work performed for use by internal staff. * Position may require off-hours coverage based on customer demand. * Troubleshoot and ensure the validity of the architectural solutions. * Contributes to company knowledge library. * Follows documented Tyler Technologies policies and procedures. * Escalates to senior team members and department members if situation is beyond ability and additional assistance is needed * Write and maintain documentation in standard repositories. * Collaborates with other teams, departments and divisions with issues pertaining to Tyler software applications. * Be involved in the maintaining, implementation, and growth of the cloud infrastructure. * Partners with product dev teams to troubleshoot and maintain scalable services. * Stay current with new technology options and vendor products. * Proactively using monitoring tools and insights within our SaaS environment. * Become a trusted client resource by providing service that consistently demonstrates strong product knowledge and work ethic along with respect for the client. * Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. * Build rapport with clients to turn what may be a negative situation into a positive customer service experience. Manage and prioritize multiple and often conflicting tasks while working independently. * Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner. Qualifications * Bachelor's degree in computer science, MIS, or comparable work experience. * Experience administering and installing applications on Windows or Linux servers. * Experience installing or configuring the Microsoft SQL Server database engine. * Proficiency with PowerShell or other scripting languages. * Working knowledge of server hardware and network configurations. * Basic knowledge of web server technology, .NET framework, and SSL security. * Excellent interpersonal and communication skills. * Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. * Strong analytical and problem-solving skills. * Ability to work independently and in a team environment. * Demonstrated ability to maintain a positive, professional attitude. * Work through technical issues with customers. * Present to the client a courteous, highly professional attitude. * Occasional travel may be required. * Weekend work may be required.

Physical Security Administration Location: Bozeman, MT, 59718 : The Physical Security Administrator position within the ZEI Administration focuses on designing, installing, configuring, and maintaining all physical security systems. They monitor and log physical security systems daily, install new software releases, system upgrades, and patches, and resolve software related problems on all Physical Security systems. The Physical Security Administrator position is accountable for the physical security of the building and the life and safety of its occupants. The person in this position will be a licensed Private Security Guard with firearm endorsement, through the State of Montana Board of Private Security, and may need to respond to on-site situations outside of normal daytime work hours. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions: Serve as security officer for the Front Desk and the entire building, taking accountability for the life and safety of its occupants, and working with Physical Security team to ensure our protocols are followed. This includes greeting vendors, clients, job applicants, and other visitors in a professional manner and follow appropriate security measures for proper guest check-in. Always be aware of all non-Zooters in the building. Perform opening and/or closing duties, including, but not limited to managing badges and keys, locking, and unlocking doors, turning on and off lights. Also, the ability to respond to after-hours situations on-site as needed. Ensure the Zoot lobby provides a favorable first impression to all who enter the building. Drive compliance with Zoot's safety and security processes and provide leadership around following proper procedures in emergency situations. Conduct and track security audits to identify potential problems related to physical security, staff safety, or asset protection. Review security logs and files daily to document any security issues that arise in our Bozeman, Billings, Frankfurt, or Amsterdam locations to prove compliance with laws and regulations required by clients and auditors. Is responsible for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation. Recommend up to Corporate Security and Safety Officer noted improvements in security systems or procedures. Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems. As deemed by Corporate Security and Safety Officer and schedules aid the implementation or inspections of fire system alongside Fire Department, intruder detection via CCTV systems, or other security systems. Per mandated schedules, perform inspections of security design features, installations, or programs to ensure compliance with applicable standards or regulations. Automate routine/regular processes through shell scripts/batch programs. Prepare, maintain, or update security procedures, security system drawings, or related documentation including review security logs and files daily to document any security issues that arise in our Bozeman, Billings, Frankfurt, or Amsterdam locations to prove compliance with laws and regulations required by clients and auditors. Serve as Zoot's fire marshal, ensuring our fire and emergency evacuations procedures are up to date, running regular fire drills, keeping on-site medical supplies and emergency equipment (AED) up to date, coordinating biennial first aid and CPR certification training, and maintaining relationships with external first responders. Under Zoot's Proprietary Security Organization license, obtain a State of Montana Board of Private Security Private Security Guard license with firearm endorsement. Complete 16 hours of pre-licensure training, 8 hours of annual continuing education training related to physical security procedures, and pass a Board approved Certified Firearms Training course and annual re-qualification required for firearm endorsement. Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: High School Diploma or equivalent. Experience - 3+ years of experience in physical security and customer service. Previous military, law enforcement, emergency medical, emergency services or private security experience preferred. Or an equal combination of education and experience. Associate's Degree - Criminal Justice, Security, or related field required. Certifications - Infant/Child/Adult CPR, First Aid, and AED Certifications required. Licenses required: Once hired, must be able to hold State of Montana Board of Private Security Guard license with firearm endorsement, Alarm Installer's License, Resident Manager's License, Security Guard License, and Armed Security Guard License. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation and occasional moving around the building as related to physical security demands. This position may require lifting up to 25lbs. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. Occasional nighttime and weekend work is required within the position. This position may require occasional travel. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Partners Account Manager Location: Bozeman, MT, 59718 : The Partners Account Manager leads and supports revenue generation through pursuit of new partners. This position also focuses on growing and facilitating strategic business partnerships and is responsible for all aspects of Zoot's relationship with assigned key partners. The individual in this role must possess an understanding of our Client's businesses, the industry and industry trends, a working understanding of Zoot's Products, and a working knowledge of best practices in sales. This role is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities. The Partner Group at Zoot is responsible for cultivating and maintaining mutually beneficial partnership relationships with entities which offer products of value to Zoot's Clients and/or who want to offer Zoot products to their customers. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk. Essential Job Functions: Execute and serve as subject matter expert in partner channel management. Work closely with sales team members to set and activate prospecting strategies across territory accounts. Achieve assigned quarterly and annual partner channel sales quota. Develop and execute partner account strategy in support of partner opportunity creation and development of relationships within partner accounts and territory. Carry out required active outreach in support of partnership opportunity creation. Create and maintain an accurate and timely pipeline of partner opportunities in support of monthly, quarterly and annual goals. Prioritize and pursue high-fit accounts within the defined Ideal Customer Profile (ICP) and target tiers using tools such as ABM platforms and buyer intent data. Participate in trade shows and other relevant events to generate leads, close deals and increase brand awareness of Zoot and its solutions Complete and maintain all required partner documentation in Hubspot.com. Provide relevant and timely input to marketing and product teams in support of demand-generation campaign creation and identification of new product needs, respectively. Participate in trade shows and other relevant events to generate leads, create partnership opportunities and increase brand awareness of Zoot and its solutions. Responsible for all management and performance of timely partner stage progression from early prospecting (Research) through negotiation (Contracting) including orchestration of all necessary internal resource engagement, SME and executive, in support of opportunity progression. Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Review all proposals for accuracy and inclusion of appropriate documentation prior to submission. Assist with the development of presentations for potential partners. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Define and support execution and training of partnership process in support of new and strategic partnership opportunities. Track and report on Zoot contracts with Partners to reconcile and ensure contract commitments are being met. Coordinate, schedule, and take part in regular Partner check-in meetings to review Key Performance Indicators, upcoming opportunities, and new opportunities for collaboration. Manage required artifact templates, electronic file-keeping, pricing review meetings and support of revenue growth toward stated objectives. Develop and execute reports (metrics, pipeline) and associated analysis, in collaboration with Marketing and Sales, to support key findings and recommendations provided to Directors of the Sales, Marketing, and Partner groups. Participate in overall Partner visits and event planning with appropriate stakeholders for both internal and external events. Provide editorial support of sales and marketing collaterals, both internal and external, as well as support collateral development. Contribute towards completion of RFI/RFP activities. May include supervisory duties. Participate in defining, establishing, and maintaining current proposal information, graphics, proposed solutions, sales messaging, and opportunity identification for content creation. Education, Training, and Experience Requirements: High School Diploma Bachelor's Degree in Business, Information Technology, or related field required 5+ years of previous account management and revenue generation experience required. Previous experience in software solution sales and consulting preferred. Previous experience in banking and finance industry preferred. Or an equal combination of education and experience. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

from April - August 2026. The Operations Intern at Zoot plays a pivotal role in developing, tracking, and assisting the execution of a unified operations strategy that aligns with Zoot's Corporate Strategic Plan and annual goals. Reporting to the COO, the Operations Intern will be responsible for developing, tracking and balancing meeting cadence, agendas, and content; managing, tracking, and maintaining the COP; assisting with collaboration and coordination across functional teams; developing and managing executive communication (internal and external); managing expense reporting and approvals; tracking and maintaining the COO's calendar, cadence, and task priorities; assisting the Lead Operations Officer with cross-functional operations and strategy development, tracking, and management. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions * Assist in the development and management of Zoot's meeting cadence to include agendas, notes, KPI and deliverables tracking, reporting processes, and meeting management. * Assist in the development of the COP that brings together operational strategy, product roadmaps, project status, and the overall Zoot strategic plan. * Assist in identifying and developing process improvements across all of Zoot's operations. * Manage expense reporting and assist in developing reporting processes, trends analysis, KPIs, and gap analysis to increase Zoot's effectiveness across all functional areas. * Assist in the management of the COO's personal and professional schedules including making travel arrangements and organizing complex activities and events. * Handle confidential and non-routine information, including managing COO email communications. * Develop executive level communication for internal and external stakeholders to include email, memorandum, briefs, pitches, and company-wide presentations. * Assist COO in serving as an executive contact for client relationships at any point. * Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Work independently on special, non-recurring and ongoing projects which may include planning and coordinating multiple schedules. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Core Competencies Required Job Specific: * Business Acumen - Understands how Zoot generates revenue and what drives expenses; knowledgeable in current policies, practices, trends, technology, and other information that affects Zoot as a business; understands or anticipates how changes could impact the business; ability to understand and cope with different business situations (e.g. financial, marketing, sales, operations, personnel). * Communication (Manager/Leader) - Creates an environment that fosters open and honest communication from all parties involved; identifies the appropriate medium(s) in which to convey messages and ideas; listens attentively to understand the true meaning in others' messages and input; communicates goals and execution strategies to their team; available and accessible for their team. * Communication (Presentation) - Able to effectively relay complex ideas and concepts to an audience while representing the company in a positive and professional manner; effective in a variety of formal presentation settings (one-on-one, small and large groups) and with a variety of audiences (employees, managers, external parties); able to command attention and manage process during the presentation; able to change style or tactics midstream if something isn't working. * Composure - Able to maintain a rational and objective demeanor when faced with stressful or emotional situations; makes emotional and physical changes to manage, control, and reduce tension in trying situations; handles pressure and/or stress effectively and does not become defensive or irritated; professional maturity; not derailed by obstacles or rejection. * Dealing with Ambiguity - Able to cope with change; versatile; can shift gears as priorities or business needs change; able to act without having all the answers; doesn't get frustrated when things are ambiguous; able to move on if situation necessitates it, even if other tasks/projects aren't complete; able to balance acting with uncertainty with risk. * Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision; also, able to make good decisions using a mixture of analysis, experience, and judgment; decisions generally turn out to be correct/accurate when evaluated over time; is someone others can rely on for quality decisions. * Driving Change - Fosters an environment that embraces positive change; seeks, defines, and implements new ways to improve. * Negotiation - Able to bring together varying goals, needs, and viewpoints; seeks to discover a common goal and reconcile differences to settle a matter of mutual concern or resolve a conflict with minimal noise; able to reach consensus without damaging relationships; can be both direct and forceful as well as diplomatic. Companywide: * Accountability - Takes responsibility for tasks and projects as assigned; holds self and others accountable for high quality, timely, and cost-effective results; accepts responsibility for mistakes. * Action Oriented, Initiative - Works hard every day, self-motivated; energized by both tasks expected of the role and new or challenging projects; willing to act even with minimal planning, however, doesn't act carelessly and takes responsibility for actions, whether end result is positive or negative; moves on to the next task or project without being asked or seeks out additional ways to help. * Communication (General) - Effective with the form(s) of communication that are applicable to a given role (oral, presentation, written); able to be detailed enough to show that the right work was done, yet succinct enough to effectively communicate data, opinions, or findings. * Critical Thinking - Uses logical, strategic, analytical, reasoning to identify the strengths and weaknesses of a given situation and possible solutions, conclusions or approaches to problems; able to think outside the box to generate possible solutions. * Customer Focused, Service Oriented - Actively works to meet the expectations, requirements, or needs of internal and external customers; understands who their customer is; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Development Focused - Knows or is able to recognize personal strengths and weaknesses, opportunities, and limits; learns from mistakes; receptive to sharing one's own shortcomings with others; is comfortable with balanced performance reviews (both positives and areas to improve) and honest professional development and career discussions. * Integrity and Trust - Widely trusted across the organization; seen as a direct, truthful individual; maintains confidentiality as required; admits mistakes; does not misrepresent themselves or the facts for personal gain. * Listening - Practices attentive and active listening; has the patience and ability to hear people out; able to accurately restate the opinions of others to validate understanding, even if there is disagreement. * Mentoring - Able to effectively share knowledge and insight with others so that they can accomplish tasks, achieve goals, and enhance skills. * Organization and Time Management - Able to manage multiple projects or tasks and adapt to changing priorities; effective and efficient with own time; able to bring resources (e.g. people, materials, processes, budget) together to get things done and use them effectively; show up on time and respect the time of others. * Problem Solving - Willing to solve difficult problems with effective solutions; examines all angles and sources before developing a solution; looks beyond easy solutions and doesn't stop at the first answer; able to uncover or anticipate hidden problems; provides honest analysis, even if the answer isn't what people want to hear. * Professionalism - Easy to approach and talk to; able to put others at ease, either naturally or due to self-awareness to adjust; warm, pleasant, and gracious; sensitive to and patient with the personalities of others; builds rapport by making people feel comfortable; works well with others; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; able to be candid with peers; solves problems in a way that minimizes negative impacts to others. * Technical Aptitude - Has the functional and technical knowledge and skills to perform a job's duties at a high level of accomplishment. * Time Management - Able to work in a fast paced and every changing environment, requiring flexibility, self-initiative, and regular management of changing priorities. * Working with Existing Tools - Able to leverage current tools, services, process, and procedures to accomplish tasks; seeks additional understanding of existing processes and procedures; finds ways to improve existing options before proposing or exploring new options. Education, Training, and Experience Requirements This position requires: ☒ High School Diploma Some college coursework in business or computer science preferred. Physical Requirements * All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. * This position requires a combination of periods of sitting at a computer workstation. Working Conditions * This position will take place primarily in an office setting. * To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. * It is expected that employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. * Occasional nighttime and weekend work is required within the position. * This position may require occasional travel. * The Operations Intern position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.

This internship will run from April through August 2026. Hours are flexible April 1st through May 8th and full-time May 11th through the end of August. : The Front Desk Admin Intern position serves as Zoot's first impression to visitors, clients, and other guests entering the building or contacting the business, as well as providing excellent hospitality services through our on-site Coffee Bar and Kitchen. The position performs a wide range of customer service, administrative, and hospitality tasks, including daily operation of the Coffee Bar (making espresso drinks, processing receipts, ordering/purchasing supplies), setting up hospitality throughout the building for meetings and trainings, coordinating with the Kitchen staff for catering needs (lunches, refreshments), administrative tasks, managing coffee in the kitchenettes throughout the building, and assisting with company-wide events (set up, hospitality, visitor management). This position is part of the Administration team and provides some administrative support for the department and, at times, administrative support for parts of the company. The Front Desk Admin position requires a person who can always provide a high level of customer service, self-initiative, and regular management of changing priorities. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions: * Perform barista duties, including, but not limited to making drinks, ordering, and maintaining supplies, creating coffee cards, performing daily and weekly cleanup, and balancing the cash drawer daily. * Manage the Zoot Hospitality request process for internal and external meetings, ensure hospitality items and food are ordered and set up, coordinate with kitchen to schedule catered meals, and handle set up of hospitality throughout the building. * Maintain our internal POS (Remi) with daily account loads, adjustments, and purchases. * Place supply orders and make periodic trips to local stores, like Costco, to purchase supplies. Obtain supplies, food, and/or drinks for company-wide events, like Coffee Talk. * Maintain kitchenettes, including restocking coffee. * Order and maintain all office supplies for the entire company. (i.e., Maintain print rooms and monitor inventory for restock) * Serve as the point of contact for office equipment issues and schedule maintenance if needed. * Provide analysis of revenue and expenses to determine appropriate prices and evaluate demand for certain items. * Plan and set up for company-wide events, including Coffee Talks, Huddles, and Town Halls. * Manage Coffee Talk requests and calendar. * Facilitate shipping for the company, as needed. * Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. * Work independently on special, non-recurring and ongoing administrative projects as assigned. * Handle confidential and non-routine information. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: * High School Diploma * Bachelor Degree in Business preferred (in-progress) Preferred Experience: * Coffee bar * Food services / event planning * Inventory * Budget Physical Requirements: All positions at Zoot require the ability to move about inside an office environment that includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires: * Frequent periods of standing at counter and frequently moving back and forth between a computer workstation and food service area. * Frequent movement around the building. * The ability to quickly move hands, wrists, and arms to grasp, manipulate, or assemble objects, to create beverages at Coffee Bar. * Use of a computer for portions of the day. * Occasionally lifting, pushing, and pulling 40+ lbs. Working Conditions | Work Hours | Location: * This position will take place primarily in an office setting. * To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. * It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. * This position may require occasional travel. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job that may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities, and activities may change at any time with or without notice.

Director Of Sales Location: Bozeman, MT, 59718 Interviews will be scheduled after the holidays starting January 5, 2026 The Director of Sales role at Zoot offers candidates the opportunity to lead and shape the sales strategy for an established, dynamic B2B technology company. You'll collaborate with talented professionals across marketing, product, and customer success teams, and make a direct impact on Zoot's revenue growth and strategic direction. Additionally, you'll have the chance to drive meaningful change, refine processes, and contribute to the success of a dynamic and innovative organization. What we're looking for: The Director of Sales is a strategic, results-driven leader who focuses on the development of sales leads, the deployment of an efficient sales process, and fostering a culture of consultative selling and strategic relationship building. This role is pivotal in ensuring that Zoot maintains a competitive advantage and achieves revenue growth. The Director of Sales will oversee hiring, coaching, and performance management of the sales staff to ensure the team achieves quota and performs at a high level. The ideal candidate will combine strong leadership and team development and hands-on sales contributions. Strategic Leadership Act as the primary subject matter expert in sales lead development and sales enablement (direct/indirect) strategies. Develop and implement the sales group's strategy to align with Zoot's corporate vision, strategy, and objectives. Collaborate with peers across departments to ensure alignment between the sales group's goals and the company's overall priorities. Establish and track key performance indicators (KPIs) to measure the success of sales strategies and initiatives. Team Management and Development Hire, train, and retain top sales talent to build a high-performing sales team. Develop and execute comprehensive onboarding and training programs to ensure team members are equipped with the skills, tools, and knowledge required for success. Provide ongoing coaching and mentorship to sales staff to drive individual and team performance. Conduct regular performance evaluations and provide constructive feedback to ensure accountability and continuous improvement. Lead team meetings to communicate goals, review performance metrics, and share best practices. Sales Process Optimization Review and refine existing sales processes and procedures to improve efficiency, effectiveness, and scalability. Drive the adoption of best practices for consultative selling and strategic account development. Ensure CRM usage and data hygiene standards are met to maintain accurate pipeline and forecast visibility. Revenue Growth and Quota Achievement Oversee the team's pipeline management to ensure consistent progress through the sales funnel and accurate forecasting. Monitor team performance against revenue and quota goals, identifying gaps and implementing corrective actions to ensure targets are met. Lead the development and execution of sales campaigns and initiatives to drive pipeline growth and conversion. Directly contribute to sales efforts by identifying and pursuing high-value opportunities and fostering strategic relationships with key accounts. Staffing and Resource Planning Determine staffing requirements and oversee the recruitment, hiring, and onboarding of new team members. Plan and allocate resources effectively to align with revenue goals and prioritize high-impact activities. Develop succession planning strategies to ensure long-term continuity and growth within the sales organization. Collaboration Across Departments Partner with marketing to align to demand generation campaigns, messaging, and lead handoff processes. Work with product teams to stay informed of product updates, competitive positioning, and customer feedback. Collaborate with customer success teams to ensure smooth transitions from sales to implementation and to support renewals and upsell opportunities. Performance Monitoring and Reporting Review performance data, including pipeline metrics, activity reports, and revenue forecasts, to evaluate team productivity and goal achievement. Provide regular reports to senior leadership on sales performance, challenges, and opportunities for improvement. Use data-driven insights to recommend and implement changes to the sales strategy or processes. Training and Professional Development Develop and implement training programs for sales staff on internal procedures, tools, industry knowledge, and best practices. Foster a culture of continuous professional development by encouraging team members to pursue certifications, attend industry events, and stay current on market trends. Fiscal Responsibility Oversee the sales group's budgeting and financial planning, including expense management and resource allocation. Evaluate and approve expense proposals, ensuring alignment with financial objectives and goals. Education, Training, and Experience Requirements: High School Diploma Bachelor Degree; Computer Science, Sales, Marketing, Business, or related field required. Experience; 15+ years of previous work experience desired. Experience in Financial Services and business-to-business marketing preferred. Or, an equal combination of education and experience. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Account Executive Location: Bozeman, MT, 59718 : The Account Executive leads and supports revenue generation through pursuit of new clients with an eye towards Zoot becoming a “trusted advisor.” They must possess an understanding of our prospect's businesses, the industry and industry trends, a working understanding of Zoot's Products, and a working knowledge of best practices in sales. The Account Executive role is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities. The Sales Group at Zoot is responsible for acquiring new customers, managing existing client relationships, and ensuring that revenue, client satisfaction, and client retention targets are achieved. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk. Essential Job Functions: Contribute, improve, and execute Zoot sales process utilizing internal/external training and professional experience to gain commitments across the sales lifecycle to support revenue generation goals. Own the full sales cycle with a primary focus on driving net-new closed-won revenue. Work closely with other functions in the opportunity journey like BDRs and Solution Consultants to set and activate prospecting strategies across territory accounts. Manage assigned sales opportunities and develop relationships within prospect accounts and territory. Deliver quarterly and annual new revenue targets with accountability for deal velocity, close rates, and average deal size. Prioritize and pursue high-fit accounts within the defined Ideal Customer Profile (ICP) and target tiers using tools such as ABM platforms and buyer intent data. Coordinate across teams to develop custom solution strategies that support closing complex deals. Create and maintain an accurate and timely sales pipeline of opportunities in support of monthly, quarterly and annual goals. Complete and maintain all required sales documentation in Hubspot.com. Provide relevant and timely input to marketing and product teams in support of demand-generation campaign creation and identification of new product needs, respectively. Participate in trade shows and other relevant events to generate leads, close deals and increase brand awareness of Zoot and its solutions. Maintain a strong focus on progressing opportunities through each sales stage with the goal of maximizing Closed/Won outcomes. Lead and drive each deal with a clear stage-specific plan, from initial discovery to negotiation and final contracting. Leverage sales enablement resources, win/loss analysis, and coaching feedback to improve objection handling and increase conversion. Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: High School Diploma Bachelor's Degree in Business, Finance, Marketing, or related field required. 5+ years of previous account management and revenue generation experience required. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

The Physical Security Administrator position within the ZEI Administration focuses on designing, installing, configuring, and maintaining all physical security systems. They monitor and log physical security systems daily, install new software releases, system upgrades, and patches, and resolve software related problems on all Physical Security systems. The Physical Security Administrator position is accountable for the physical security of the building and the life and safety of its occupants. The person in this position will be a licensed Private Security Guard with firearm endorsement, through the State of Montana Board of Private Security, and may need to respond to on-site situations outside of normal daytime work hours. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions: * Serve as security officer for the Front Desk and the entire building, taking accountability for the life and safety of its occupants, and working with Physical Security team to ensure our protocols are followed. This includes greeting vendors, clients, job applicants, and other visitors in a professional manner and follow appropriate security measures for proper guest check-in. Always be aware of all non-Zooters in the building. * Perform opening and/or closing duties, including, but not limited to managing badges and keys, locking, and unlocking doors, turning on and off lights. Also, the ability to respond to after-hours situations on-site as needed. Ensure the Zoot lobby provides a favorable first impression to all who enter the building. * Drive compliance with Zoot's safety and security processes and provide leadership around following proper procedures in emergency situations. * Conduct and track security audits to identify potential problems related to physical security, staff safety, or asset protection. * Review security logs and files daily to document any security issues that arise in our Bozeman, Billings, Frankfurt, or Amsterdam locations to prove compliance with laws and regulations required by clients and auditors. * Is responsible for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation. * Recommend up to Corporate Security and Safety Officer noted improvements in security systems or procedures. * Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems. * As deemed by Corporate Security and Safety Officer and schedules aid the implementation or inspections of fire system alongside Fire Department, intruder detection via CCTV systems, or other security systems. * Per mandated schedules, perform inspections of security design features, installations, or programs to ensure compliance with applicable standards or regulations. * Automate routine/regular processes through shell scripts/batch programs. * Prepare, maintain, or update security procedures, security system drawings, or related documentation including review security logs and files daily to document any security issues that arise in our Bozeman, Billings, Frankfurt, or Amsterdam locations to prove compliance with laws and regulations required by clients and auditors. * Serve as Zoot's fire marshal, ensuring our fire and emergency evacuations procedures are up to date, running regular fire drills, keeping on-site medical supplies and emergency equipment (AED) up to date, coordinating biennial first aid and CPR certification training, and maintaining relationships with external first responders. * Under Zoot's Proprietary Security Organization license, obtain a State of Montana Board of Private Security Private Security Guard license with firearm endorsement. Complete 16 hours of pre-licensure training, 8 hours of annual continuing education training related to physical security procedures, and pass a Board approved Certified Firearms Training course and annual re-qualification required for firearm endorsement. * Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: * High School Diploma or equivalent. * Experience - 3+ years of experience in physical security and customer service. Previous military, law enforcement, emergency medical, emergency services or private security experience preferred. Or an equal combination of education and experience. * Associate's Degree - Criminal Justice, Security, or related field required. * Certifications - Infant/Child/Adult CPR, First Aid, and AED Certifications required. * Licenses required: Once hired, must be able to hold State of Montana Board of Private Security Guard license with firearm endorsement, Alarm Installer's License, Resident Manager's License, Security Guard License, and Armed Security Guard License. Physical Requirements: * All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. * This position specifically requires long periods of sitting at a computer workstation and occasional moving around the building as related to physical security demands. * This position may require lifting up to 25lbs. Working Conditions | Work Hours | Location: * This position will take place primarily in an office setting. * To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. * It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. * Occasional nighttime and weekend work is required within the position. * This position may require occasional travel. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

The Client Experience Manager plays a pivotal role in transforming support into client success. This leader is directly responsible for the engagement, growth, and performance of a cross-functional team-including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches. Their mission: drive extraordinary client and employee experiences. This includes owning the Net Promoter Score (NPS) for their assigned region and fostering high employee satisfaction (eSAT) within their team. They act as both a strategic leader and a tactical support partner-ensuring clients feel supported, heard, and delighted, while employees feel empowered, challenged, and connected. This is a formal people leader position. Responsibilities Client Outcomes & Advocacy * Own the client experience for the assigned region, with NPS as the primary success metric. * Actively track and improve clients' NPS performance through relationship building, issue resolution, and value delivery * Use NPS data to inform outreach plans and success strategy adjustments * Regularly engage with clients and oversee communication on critical issues, roadmap items, and new features. * Understand regional client trends and ensure proactive outreach strategies are in place. * Surface product gaps, friction points, and enhancement opportunities to internal teams. * Serve as a high-level escalation path for client concerns that require management handling. * Consistently highlight Tyler's unique value in conversations with clients and internal stakeholders * Ensure regional teams understand how to communicate product differentiators when managing escalations or sharing best practices * Serve as a champion for the client experience-reinforcing where Tyler's solutions are delivering exceptional outcomes * Step in to handle support incidents as needed, especially during high-volume periods * Help clients navigate change-whether product updates, cloud transitions, or process shifts-by providing clarity, reassurance, and structured communication. People Leadership * Directly manage and develop a regional team of individuals including: * Client Experience Champions * Client Engagement Leads or Managers or Strategic Engagement Managers * Learning Enablement Coaches * Conduct regular 1:1s, career development planning, and performance reviews. * Foster a high-trust, high-performance team culture rooted in transparency, ownership, and continuous growth * Actively coach team members on handling escalations, improving call quality, and deepening client relationships Operational Oversight * Monitor regional call trends, case volumes, and support backlogs-ensuring appropriate resource coverage and load balancing. * Ensure SLAs are being met and pull in Client Engagement and Learning Enablement team members to assist with incidents as appropriate * Identify and act on staffing needs or workflow adjustments to improve service responsiveness. * Partner with other regional managers to share best practices and align on enterprise client strategies. * Track and report on team and regional performance-including NPS, eSAT, and operational KPIs. * Ensure all team members follow the regional feedback process defined by the Director of Client Operations. Employee Engagement & Enablement * Own the employee satisfaction and engagement for your regional team. * Partner with Learning Enablement Coaches to ensure training is timely, targeted, and effective. * Support a culture of open feedback, recognition, and accountability. * Serve as a role model for transparent communication-owning mistakes and showing others how to recover from them with integrity and follow-through. What Success Looks Like * Clients demonstrate loyalty and satisfaction through strong Net Promoter Scores (NPS) and qualitative feedback * Your team is highly engaged, supported, and performing at or above expectations. * Proactive client outreach is happening consistently-not just reactive support. * Your team members are growing in capability, confidence, and influence. * Regional themes and client needs are regularly synthesized and shared with product, support, and leadership stakeholders. Qualifications * Strong understanding of support operations, client lifecycle, and feedback systems (NPS, eSAT) * Ability to coach others in client communication, troubleshooting, and service recovery * Excellent communication, prioritization, and problem-solving skills * Familiarity with ERP systems, local government software, or SaaS environments is a plus

The Account Executive leads and supports revenue generation through pursuit of new clients with an eye towards Zoot becoming a "trusted advisor." They must possess an understanding of our prospect's businesses, the industry and industry trends, a working understanding of Zoot's Products, and a working knowledge of best practices in sales. The Account Executive role is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities. The Sales Group at Zoot is responsible for acquiring new customers, managing existing client relationships, and ensuring that revenue, client satisfaction, and client retention targets are achieved. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk. Essential Job Functions: * Contribute, improve, and execute Zoot sales process utilizing internal/external training and professional experience to gain commitments across the sales lifecycle to support revenue generation goals. * Own the full sales cycle with a primary focus on driving net-new closed-won revenue. * Work closely with other functions in the opportunity journey like BDRs and Solution Consultants * to set and activate prospecting strategies across territory accounts. * Manage assigned sales opportunities and develop relationships within prospect accounts and territory. * Deliver quarterly and annual new revenue targets with accountability for deal velocity, close rates, and average deal size. * Prioritize and pursue high-fit accounts within the defined Ideal Customer Profile (ICP) and target tiers using tools such as ABM platforms and buyer intent data. * Coordinate across teams to develop custom solution strategies that support closing complex deals. * Create and maintain an accurate and timely sales pipeline of opportunities in support of monthly, quarterly and annual goals. * Complete and maintain all required sales documentation in Hubspot.com. * Provide relevant and timely input to marketing and product teams in support of demand-generation campaign creation and identification of new product needs, respectively. * Participate in trade shows and other relevant events to generate leads, close deals and increase brand awareness of Zoot and its solutions. * Maintain a strong focus on progressing opportunities through each sales stage with the goal of maximizing Closed/Won outcomes. * Lead and drive each deal with a clear stage-specific plan, from initial discovery to negotiation and final contracting. * Leverage sales enablement resources, win/loss analysis, and coaching feedback to improve objection handling and increase conversion. * Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. Education, Training, and Experience Requirements: * High School Diploma * Bachelor's Degree in Business, Finance, Marketing, or related field required. * 5+ years of previous account management and revenue generation experience required. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

The Partners Account Manager leads and supports revenue generation through pursuit of new partners. This position also focuses on growing and facilitating strategic business partnerships and is responsible for all aspects of Zoot's relationship with assigned key partners. The individual in this role must possess an understanding of our Client's businesses, the industry and industry trends, a working understanding of Zoot's Products, and a working knowledge of best practices in sales. This role is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities. The Partner Group at Zoot is responsible for cultivating and maintaining mutually beneficial partnership relationships with entities which offer products of value to Zoot's Clients and/or who want to offer Zoot products to their customers. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk. Essential Job Functions: * Execute and serve as subject matter expert in partner channel management. * Work closely with sales team members to set and activate prospecting strategies across territory accounts. * Achieve assigned quarterly and annual partner channel sales quota. * Develop and execute partner account strategy in support of partner opportunity creation and development of relationships within partner accounts and territory. * Carry out required active outreach in support of partnership opportunity creation. * Create and maintain an accurate and timely pipeline of partner opportunities in support of monthly, quarterly and annual goals. * Prioritize and pursue high-fit accounts within the defined Ideal Customer Profile (ICP) and target tiers using tools such as ABM platforms and buyer intent data. * Participate in trade shows and other relevant events to generate leads, close deals and increase brand awareness of Zoot and its solutions * Complete and maintain all required partner documentation in Hubspot.com. * Provide relevant and timely input to marketing and product teams in support of demand-generation campaign creation and identification of new product needs, respectively. * Participate in trade shows and other relevant events to generate leads, create partnership opportunities and increase brand awareness of Zoot and its solutions. * Responsible for all management and performance of timely partner stage progression from early prospecting (Research) through negotiation (Contracting) including orchestration of all necessary internal resource engagement, SME and executive, in support of opportunity progression. * Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. * Review all proposals for accuracy and inclusion of appropriate documentation prior to submission. * Assist with the development of presentations for potential partners. * Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. * Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision. * Define and support execution and training of partnership process in support of new and strategic partnership opportunities. * Track and report on Zoot contracts with Partners to reconcile and ensure contract commitments are being met. * Coordinate, schedule, and take part in regular Partner check-in meetings to review Key Performance Indicators, upcoming opportunities, and new opportunities for collaboration. * Manage required artifact templates, electronic file-keeping, pricing review meetings and support of revenue growth toward stated objectives. * Develop and execute reports (metrics, pipeline) and associated analysis, in collaboration with Marketing and Sales, to support key findings and recommendations provided to Directors of the Sales, Marketing, and Partner groups. * Participate in overall Partner visits and event planning with appropriate stakeholders for both internal and external events. * Provide editorial support of sales and marketing collaterals, both internal and external, as well as support collateral development. * Contribute towards completion of RFI/RFP activities. * May include supervisory duties. * Participate in defining, establishing, and maintaining current proposal information, graphics, proposed solutions, sales messaging, and opportunity identification for content creation. Education, Training, and Experience Requirements: * High School Diploma * Bachelor's Degree in Business, Information Technology, or related field required * 5+ years of previous account management and revenue generation experience required. Previous experience in software solution sales and consulting preferred. Previous experience in banking and finance industry preferred. Or an equal combination of education and experience. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that exempt employees, and specifically this position, regularly and consistently report to work, on-site at Zoot headquarters, during normal business hours. In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Interviews will be scheduled after the holidays starting January 5, 2026 The Director of Sales role at Zoot offers candidates the opportunity to lead and shape the sales strategy for an established, dynamic B2B technology company. You'll collaborate with talented professionals across marketing, product, and customer success teams, and make a direct impact on Zoot's revenue growth and strategic direction. Additionally, you'll have the chance to drive meaningful change, refine processes, and contribute to the success of a dynamic and innovative organization. What we're looking for: The Director of Sales is a strategic, results-driven leader who focuses on the development of sales leads, the deployment of an efficient sales process, and fostering a culture of consultative selling and strategic relationship building. This role is pivotal in ensuring that Zoot maintains a competitive advantage and achieves revenue growth. The Director of Sales will oversee hiring, coaching, and performance management of the sales staff to ensure the team achieves quota and performs at a high level. The ideal candidate will combine strong leadership and team development and hands-on sales contributions. Strategic Leadership Act as the primary subject matter expert in sales lead development and sales enablement (direct/indirect) strategies. Develop and implement the sales group's strategy to align with Zoot's corporate vision, strategy, and objectives. Collaborate with peers across departments to ensure alignment between the sales group's goals and the company's overall priorities. Establish and track key performance indicators (KPIs) to measure the success of sales strategies and initiatives. Team Management and Development Hire, train, and retain top sales talent to build a high-performing sales team. Develop and execute comprehensive onboarding and training programs to ensure team members are equipped with the skills, tools, and knowledge required for success. Provide ongoing coaching and mentorship to sales staff to drive individual and team performance. Conduct regular performance evaluations and provide constructive feedback to ensure accountability and continuous improvement. Lead team meetings to communicate goals, review performance metrics, and share best practices. Sales Process Optimization Review and refine existing sales processes and procedures to improve efficiency, effectiveness, and scalability. Drive the adoption of best practices for consultative selling and strategic account development. Ensure CRM usage and data hygiene standards are met to maintain accurate pipeline and forecast visibility. Revenue Growth and Quota Achievement Oversee the team's pipeline management to ensure consistent progress through the sales funnel and accurate forecasting. Monitor team performance against revenue and quota goals, identifying gaps and implementing corrective actions to ensure targets are met. Lead the development and execution of sales campaigns and initiatives to drive pipeline growth and conversion. Directly contribute to sales efforts by identifying and pursuing high-value opportunities and fostering strategic relationships with key accounts. Staffing and Resource Planning Determine staffing requirements and oversee the recruitment, hiring, and onboarding of new team members. Plan and allocate resources effectively to align with revenue goals and prioritize high-impact activities. Develop succession planning strategies to ensure long-term continuity and growth within the sales organization. Collaboration Across Departments Partner with marketing to align to demand generation campaigns, messaging, and lead handoff processes. Work with product teams to stay informed of product updates, competitive positioning, and customer feedback. Collaborate with customer success teams to ensure smooth transitions from sales to implementation and to support renewals and upsell opportunities. Performance Monitoring and Reporting Review performance data, including pipeline metrics, activity reports, and revenue forecasts, to evaluate team productivity and goal achievement. Provide regular reports to senior leadership on sales performance, challenges, and opportunities for improvement. Use data-driven insights to recommend and implement changes to the sales strategy or processes. Training and Professional Development Develop and implement training programs for sales staff on internal procedures, tools, industry knowledge, and best practices. Foster a culture of continuous professional development by encouraging team members to pursue certifications, attend industry events, and stay current on market trends. Fiscal Responsibility Oversee the sales group's budgeting and financial planning, including expense management and resource allocation. Evaluate and approve expense proposals, ensuring alignment with financial objectives and goals. Education, Training, and Experience Requirements: * High School Diploma * Bachelor Degree; Computer Science, Sales, Marketing, Business, or related field required. * Experience; 15+ years of previous work experience desired. Experience in Financial Services and business-to-business marketing preferred. Or, an equal combination of education and experience. Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.