Business Technology Solutions Associate (North America - University Students)
Technical internship job at ZS
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Business Technology
ZS's Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. Our services include, but are not limited to, Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.
What you'll do:
* Collaborate with ZS internal teams and client teams to shape and implement high quality technology solutions that address critical business problems
* Understand and analyze business problems thoroughly, and translate them into technical designs effectively
* Design and implement technical features using best practices for the specific technology stack being used
* Assist in the development phase of implementing technology solutions for client engagements, ensuring effective problem-solving
* Apply appropriate development methodologies (e.g., agile, waterfall, system integrated testing, mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion of projects
* Provide guidance and support to team members in creating comprehensive project implementation plans
* Work closely with a development team to accurately interpret and implement business requirements
What you'll bring:
* Current enrollment in final year in a relevant Bachelor's or Master's program with strong academic performance in Business Intelligence, Computer Science, Management Information Systems, or related fields.
* Strong foundation in RDBMS concepts, SQL, and programming languages such as Python, Spark
* Strong understanding of structured data processing patterns, algorithms, data structures, and their practical applications in business intelligence, data engineering and technology projects.
* Demonstrated ability to break down complex business challenges and translate them into effective technology solutions by leveraging data-driven insights
* Exposure to data platforms (e.g. AWS, Azure, Databricks, Snowflake) and data visualization tools (e.g. Power BI, Tableau)
* Strong written and verbal communication skills; capable of presenting findings and technical details clearly to both technical and business audiences.
* Aptitude for rapid learning and a proactive approach to adapting new technologies, methodologies, and industry trends.
Additional Skills:
* 0-3 years of relevant coursework, projects, internships, or professional work involving small-to-medium-scale technology solutions
* Foundational industry certifications with these platforms will be desired
* Familiarity with modern data architecture like Medallion architecture, Lakehouse, data lake
* Familiarity with un-structured data processing techniques
* Comfortable utilizing Gen AI-powered productivity tools and understanding of their impact on project delivery and efficiency
* Familiarity with web development fundamentals, front-end frameworks, API & Web Services, business process engineering
* Willingness and ability to travel to client sites or other firm locations as needed
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
**********
Information Technology Support Specialist
Boston, MA jobs
3 Month Contract On Site in Boston, MA
No 3rd Party Recruiters
1-3 years in a Help Desk, IT Support, or Desktop Support role.
Must have solid imaging skills
Polished communication skills; via phone calls and teams
Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
Comfortable in a corporate setting, ideally with experience supporting on-site and remote users.
Technical Skills
Operating Systems: Working knowledge of Windows 10.
Software: Familiarity with Microsoft Office 365.
Systems & Tools: Hands-on experience with Active Directory (e.g., password resets, account creation).
Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.
Education
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands-on experience.
Technical Associate
San Francisco, CA jobs
Our client, an American retailer that owns and operates 4 brands that are well known, is looking for someone to join their team as a Technical Associate. This role is onsite in San Francisco, CA.
*This is a 3-month W2 contract*
In this role, you will provide production support in a fast-paced, high-volume digital studio. This role is a unique hybrid of IT support, studio operations, and workflow automation. You will serve as the primary support for Macintosh workstations, manage hardware inventory, and ensure the technical infrastructure of the studio runs smoothly.
What You Will Be Doing
1. Studio Systems & Hardware Support
Mac Fleet Management: Deploy and configure Macintosh workstations using Jamf. Troubleshoot hardware/software issues for the entire studio staff.
Color Precision: Perform regular monitor calibration (Eizo/NEC) to ensure color accuracy across all capture and retouching stations.
Peripherals & Infrastructure: Maintain and troubleshoot studio infrastructure, including Wi-Fi connectivity, network ports, Zoom Room configurations, and internal corporate badge printers.
Physical Setup: Manage the physical setup of computer equipment on carts and workstations for incoming talent and crew.
2. Scripting, Automation & AI
AI-Assisted Development: Utilize AI tools (LLMs) to efficiently write, debug, and optimize scripts for workflow automation.
Tool Maintenance: Support and maintain custom internal applications written in Python, AppleScript, and Bash.
Innovation: Proactively identify repetitive manual tasks in the studio workflow that can be solved with logical scripting solutions.
3. Asset Management & Operations
Inventory Control: Responsible for the check-in/check-out process of technical gear. Maintain accurate asset tracking records.
DAM Support: Act as a backup support for the Digital Asset Management system. Assist in training freelancers and staff on specific search queries and asset retrieval.
Emergency On-Set Support: While not a Digital Tech role, provide emergency backup troubleshooting for tethering issues (Capture One/Camera connectivity) when immediate resolution is required to keep a shoot moving.
Required Skills & Experience
Mac OS Mastery: Deep understanding of the Macintosh operating system, file structures, and troubleshooting utilities.
Scripting Logic: Functional knowledge of Python, Bash, or AppleScript, with a specific aptitude for using AI tools to generate and refine code.
Network Fundamentals: Ability to troubleshoot Wi-Fi, Ethernet, and server connection issues in a corporate environment.
Color Management: Familiarity with monitor calibration hardware and software (e.g., ColorNavigator, i1Profiler).
High-Stakes Problem Solving: Ability to remain calm and resolve technical failures quickly during high-pressure photo shoots
Preferred Skills
Jamf Administration: Certification or experience building policies (not just deploying).
Capture One: Experience with tethered photography workflows.
DAM Systems: Experience with enterprise-level Asset Management tools.
Studio Technology Specialist
San Francisco, CA jobs
Join one of the world's most iconic global apparel brands, where creativity, technology, and operational excellence come together to power world-class visual storytelling.
This role sits within the their Photo Studio, supporting high-volume, fast-paced digital content production across e-commerce and marketing channels.
As a Studio Technical Associate, you'll operate at the intersection of IT support, studio operations, and workflow automation, ensuring that technology enables - never slows - the creative process.
Role Details -
*W2 candidates only - sponsorship not available*
Location: Fully Onsite - San Francisco, CA
Schedule: Monday-Friday (Weekends Off)
Compensation: $38 per hour
Duration: 4-month contract to start (extension potential)
Top Required Skills
• 2-4 years of experience supporting Mac-based environments in creative, studio, or production settings.
• Hands-on experience with MacOS troubleshooting, workstation setup, and end-user support.
• Working knowledge of scripting or automation using Python, Bash, or AppleScript (AI-assisted scripting experience is a plus).
• Familiarity with network fundamentals, including Wi-Fi, Ethernet, and peripheral connectivity.
• Strong customer service mindset with experience supporting creative teams under tight deadlines.
Role Overview
You will serve as the primary technical support partner for the Gap Inc Photo Studio, ensuring seamless operation of studio systems, hardware, and custom tools. This is a highly collaborative, hands-on role requiring calm problem-solving in high-pressure environments, technical curiosity, and the ability to proactively improve workflows through automation.
What You'll Do
Provide day-to-day technical support for Macintosh workstations, including deployment, configuration, and troubleshooting.
Manage and support Mac fleet operations, including Jamf-based device management.
Perform monitor calibration (Eizo / NEC) to ensure color accuracy across capture and retouching stations.
Maintain studio infrastructure including Wi-Fi connectivity, network ports, Zoom Rooms, and badge printers.
Manage physical setup of computer equipment on carts and workstations for photographers, stylists, and crew.
Leverage AI tools to efficiently write, debug, and optimize scripts (Python, Bash, AppleScript) that automate repetitive studio workflows.
Support and maintain custom internal applications and tools used by studio teams.
Manage inventory check-in/check-out processes and maintain accurate asset tracking records.
Provide backup support for Digital Asset Management (DAM) systems and assist in onboarding freelancers.
Minimum Qualifications
2+ years of experience in technical support, IT operations, or studio technology roles.
Strong knowledge of MacOS, file systems, and troubleshooting utilities.
Functional experience with scripting or automation logic (Python, Bash, or AppleScript).
Preferred Qualifications
Experience with Jamf administration beyond basic deployment.
Familiarity with Capture One and tethered photography workflows.
Experience supporting Digital Asset Management (DAM) systems.
Background working in photo studios, creative agencies, retail, or e-commerce environments.
Technical Support Specialist
California jobs
LHH is seeking a motivated Technical Support Specialist to provide hands-on support for end-users across our client's organization. This is a full-time, direct hire, and on-site position in Contra Costa County, CA.
This role focuses heavily on endpoint device support - primarily on Windows laptops - and the Microsoft 365 ecosystem. The ideal candidate is a strong communicator with a customer-first mindset who enjoys troubleshooting, problem-solving, and helping users work efficiently and securely.
Salary & Benefits:
$83k to $106k base salary
5% bonus
2 weeks of PTO to start, 11 paid holidays
Medical, Dental, Vision Coverage
401(k) w/employer match
Job Requirements:
1. Required: 2 to 5 years of experience in technical support or IT helpdesk roles.
2. Required: Strong working knowledge of:
Windows 10/11 administration
Microsoft 365 environment (Teams, Outlook, OneDrive, SharePoint, Office suite)
Basic networking concepts (DNS, DHCP, VPN, Wi-Fi troubleshooting)
3. Required: 2 to 5 years of experience with device deployment and management (e.g., Intune, Autopilot, imaging tools).
4. Required: Excellent communication and customer service skills.
5. Required: Ability to diagnose and resolve hardware and software issues efficiently.
6. Required: Strong organizational and documentation skills.
7. Nice to have: Experience with Ninja One RMM tools, Hyper V, VMware, Dell servers
8. Nice to have: Experience with Power BI, UPS battery replacement, server rack familiarity
Responsibilities:
Provide Tier 1 and Tier 2 Technical Support for end-users, including troubleshooting issues related to: Windows laptops and peripheral devices, Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint, Office apps), User authentication, MFA, and identity management
Manage and maintain endpoint devices using standard tools (e.g., Intune, device management policies, patching processes).
Set up, configure, and deploy laptops and software for new and existing employees.
Assist with account creation, license assignments, and permissions within Microsoft 365 Admin Center.
Support remote users with connectivity, VPN, and collaboration tool issues.
Document troubleshooting steps, solutions, and operational processes.
Escalate complex issues to senior IT staff as needed and collaborate on resolution.
Contribute to continuous improvement of IT procedures, support documentation, and service quality.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Help Desk Desktop Support
Granger, IN jobs
NOTE: This is slated to run as a short-term, 2-week assignment with the possibility of extension, and will run Mon. - Fri. for 40 hours per week.
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Technical Support Specialist
Newark, NJ jobs
100% onsite
Newark, NJ
Salary 60K-65k per year, plus full time benefits!
Direct hire, full time position
We are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity. This role is primarily focused on supporting users at our site and ensuring minimal downtime for IT-related issues.
Responsibilities
Provide technical support for end users in-person and remotely.
Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, Phones, scanners, etc.). Install, configure, and maintain desktop and laptop systems, including operating systems and business applications. Support mobile device setup and management (smartphones, tablets, etc.).
Manage user accounts and permissions in Active Directory, Microsoft 365, or other enterprise systems.
Assist with onboarding and offboarding processes (setting up new users, reclaiming and reconfiguring hardware). Escalate complex issues to appropriate internal IT teams or vendors as needed.
Maintain accurate documentation of support requests, resolutions, assets, and configurations.
Ensure compliance with IT policies and procedures, including security standards and software licensing. Participate in regular system updates, backups, and patching processes.
Provide support for meeting room technologies, including video conferencing tools. Work closely with software and IT group
Work closely and serve as point of contact with MSP, as applicable.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
1-3 years of experience in a desktop support or IT helpdesk roles with increasing levels of responsibility.
Solid understanding of Window environments.
Experience with Microsoft 365, MS Intune, MS Teams, Outlook, Active Directory, and related tools. Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage time effectively and work independently with minimal supervision. Physical ability to lift and move computer equipment as needed.
Experience with ticketing system.
Experience supporting VOIP systems or basic server/network troubleshooting. Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
PLUSES INCLUDE
Certifications such as CompTIA A+, Network+, or Microsoft certifications
(Preferred)
Information Technology Support Specialist
Burbank, CA jobs
The IT Support Specialist II provides advanced technical support for end-users, systems, hardware, and applications. This role serves as an escalation point for Tier I support, performs more complex troubleshooting, and assists with maintaining the organization's IT infrastructure. The Specialist II works both independently and collaboratively to ensure high system availability and deliver an excellent support experience.
Key Responsibilities
Provide Tier II technical support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot and resolve intermediate to advanced issues related to operating systems (Windows/mac OS), software, and networking.
Respond to service tickets in a timely manner and document troubleshooting steps and resolutions.
Serve as an escalation point for Tier I technicians and mentor junior support staff.
Qualifications
2-4 years of IT support experience (helpdesk, desktop support, or related roles).
Strong knowledge of Windows/mac OS operating systems and common business applications.
Experience with Active Directory, Microsoft 365, and basic networking concepts.
Troubleshooting skills for hardware, software, and connectivity issues.
Excellent communication, problem-solving, and time-management abilities.
Information Technology Support Specialist
Bethesda, MD jobs
Experienced IT Support Specialist
At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
Install, configure, and maintain software and hardware systems to ensure optimal performance
Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
Provide application support and training
Deliver outstanding customer service both at desk-side and via remote support tools
Assist with systems and application administration
Maintain inventory of IT equipment
Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
Experience providing desk-side, telephone, and remote support in law firms or similar environments
Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices
Strong customer service, verbal, and written communication skills
Ability to communicate computer problems and resolutions to all levels of knowledge and experience
Excellent organizational skills
A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
Executive IT Support Specialist
New York, NY jobs
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Product Support Specialist
Saratoga Springs, NY jobs
We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY.
You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works.
Job Duties
Provide prompt and friendly support to users via chat, email, or phone.
Troubleshoot technical and account-related issues within the apps.
Document user issues and feedback accurately in our support system.
Escalate complex issues to senior support or engineering teams as needed.
Assist with onboarding and educating users about new features and updates.
Identify recurring issues and suggest improvements to the support process or product.
Contribute to and update knowledge base articles, FAQs, and help center resources.
Qualifications
Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related).
Strong written and verbal communication skills.
Basic technical aptitude and willingness to learn app troubleshooting.
Excellent problem-solving and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required.
Hourly Rate Range: $20.00 - $25.00, based on experience.
At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption.
Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent.
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
Personal Computer Technician
Painted Post, NY jobs
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service.
The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines.
This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person.
The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
Required Skills:
Active Directory Administration
Limited support for corporate mobile devices
Familiarity with cloud applications (OneDrive, Box, Office365, etc.)
Troubleshooting Cisco VPN connectivity
Familiarity supporting Citrix connectivity
Remediating Symantec Endpoint Protection
Dameware remote connection/utilization
Altiris Deployment server utilization
Asset management skills
Internet Explorer and various browser(s) support
Installation/configuration of various Adobe products
Installation/configuration of Check Point endpoint client software
Conference Room equipment
Printer/driver troubleshooting & installation
ServiceNow utilization
Cisco WebEx service support
Box user administration
Deployment/configuration of standard IP telephony
Hardware ordering/deployment
Documentation (records) management
Knowledge base utilization
Project interaction
Customer scheduling/follow-ups
End user equipment moves (disconnect/reconnect)
Multi-team interaction and/or technical roundtable participation
Standard device imaging via USB/PXE server(s)
Smart-Hands tasks/functions outside of standard operational work
Must be able to lift equipment up to 40 pounds, as required.
Required:
** 1+ year Hardware Experience (beyond imaging/deployment)
** 1+ year Customer Service / In-Person Support Experience
Technical Focus
Customer Engagement
Desired:
CompTIA IT Fundamentals
CompTIA A+
CompTIA Cloud+
CompTIA Mobility+
CompTIA Network+
CompTIA Server+
The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a manufacturing facility in Corning, NY.
The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365).
Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Education:
Associates Degree (preferred), HS Diploma or GED Minimum Required.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**********************************
Information Technology Intern
Chicago, IL jobs
Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors.
The American Lawyer
has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.
Overview
The IT Department Summer Intern is responsible for assisting the Chicago technical support staff with the computer support of the [office name] attorneys and staff. This position reports to the Director of Technology Services\Local Technical Support Supervisor.
Primary Responsibilities
Setting up and installing computer hardware
Setting up and monitoring video conferences
Assisting users with basic computer problems and issues
Performing basic computer testing and back-ups
Supporting the other office technical support staff as needed
Perform other related duties and assignments, as requested
Experience with Windows 11, Apple Mac and VDI a plus.
Experience with iPhone and iPhone app installation a plus.
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay for this role is $20/hr. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Sr. Technical Support Specialist
Boston, MA jobs
Job Title: Sr. Technical Support
Compensation: $45-65/hr
is eligible for medical, dental, vision, and 401(k).
Duration: 6 Month Contract with potential to extend/convert
Job Description:
Bay Area Headquartered Tech company is searching for a Sr. Technical Support Engineer to join their Boston office and provide day-to-day support of installation, configuration, and ongoing usability of laptop and desktop computers, and conference room equipment. This person will have a strong emphasis on Executive Support and handling A/V & Conference Room equipment. The client uses both MacOS and Windows 10, and candidates will need advanced experience supporting both. Candidates must have strong customer service skills.
MUST HAVE Qualifications:
· REALLY GOOD Executive Support experience
· Advanced A/V engineer experience (Zoom and cisco conference room equipment specifically)
· must be confident with both MacOS and Windows 10
· Office 365
· Active Directory
· InTune / Azure AD and JAMF
Nice to Have:
· Networking
REQUIRED
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Personal Computer Technician
San Diego, CA jobs
PC Refresh Technician
Contract Duration: ASAP - 6 months
Pay Rate: $30 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
Install and configure Windows 7 & Windows 10 operating systems.
Perform hardware refresh tasks, ensuring minimal disruption to end users.
Troubleshoot desktop issues and resolve them promptly.
Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
Utilize PXE Boot for system imaging and deployment.
Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
SCCM (System Center Configuration Manager)
Windows Refresh Experience
Strong Customer Service Skills
Desired Skills:
Experience in a healthcare environment.
Flexibility and adaptability in scheduling and location.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.
IT Operations Specialist
New York, NY jobs
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
Information Security Intern
Chicago, IL jobs
Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.
OVERVIEW
The Information Security Intern will work closely with the Information Security team to support both core functions of the department: Governance, Risk, and Compliance (GRC) and Cybersecurity Operations. The intern will gain hands-on experience in vendor risk management, security compliance auditing, and security operations. This position offers exposure to information security practices within a leading law firm environment. The Information Security Intern will work Monday through Friday on site in the Chicago office, approximately 30 hours per week.
PRIMARY RESPONSIBILITIES
Governance, Risk, and Compliance (GRC):
Support the vendor risk management program by evaluating new vendor requests, analyzing vendor security documentation, and maintaining vendor inventory databases.
Assist in ISO Certification audits by collecting, logging, and tracking evidence.
Assist with security awareness training administration and phishing simulation campaigns.
Cybersecurity Operations:
Assist Cyber Security Operations through a variety of monitoring and support activities, such as initial triage and escalation of security alerts, endpoint detection and response (EDR) tool monitoring and alert investigation, and vulnerability scanning and reporting
Assist with security tool deployment and configuration testing
Assist with log collection, retention, and analysis activities
Cross-Functional Activities:
Utilize project management platforms (e.g, Asana) to track security initiatives
Collaborate with IT teams to gather information about current security controls and infrastructure
Assist with creating and maintaining department documentation including runbooks, standard operating procedures (SOPs), and job aids
KEY QUALITIES/SKILLS/ATTRIBUTES
Required:
Must be enrolled full-time in a 4-year university/college, pursuing a degree in Information Security, Computer Science, Information Systems, or related field
Strong organizational skills with exceptional attention to detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Windows 10
Ability to work independently and as part of a collaborative team, while knowing when to seek guidance
Strong analytical and problem-solving capabilities
Preferred:
Familiarity with security concepts such as access controls, encryption, network security, and cloud security delivery models (Software as a Service).
Experience with project management tools or methodologies
PROFESSIONAL ATTRIBUTES
Maintains strict confidentiality and handles sensitive information with discretion
Excellent written and verbal communication skills with the ability to effectively communicate status updates, availability, and commitments.
Exhibits curiosity and eagerness to learn about emerging security threats and technologies
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay for this role is $20/hr. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Deployment Technician
South San Francisco, CA jobs
Title: Deployment Technician
Remote/Onsite: Onsite
Technology Top Skills: Windows, Mac OS, MDM tools ( Jamf, Intune )
Robert Half is looking for Deployment Technician . The Deployment Prepare and configure MacBooks, Windows laptops, and iPads for deployment. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity!
Essential Duties:
Prepare and configure MacBooks, Windows laptops, and iPads for deployment
Set up new user profiles, install required software, and ensure compliance with company standards
Build and maintain a device catalog to streamline rollout and inventory tracking
Work toward automation of deployment processes to improve efficiency
Utilize and optimize existing MDM tools (Jamf, Intune) for enrollment, policy enforcement, and security
Be highly hands-on and operational, troubleshooting issues and ensuring smooth execution
Top Requirements
5+ years of hands-on experience in device preparation and deployment
Strong knowledge of mac OS, Windows, and iOS environments
Expertise in MDM platforms (Jamf, Intune) and related configuration processes
Familiarity with automation tools and scripting for deployment efficiency
Deployment Technician
Bloomington, IN jobs
Pinnacle Partners is assisting our client in the search for a Deployment Technician to join their team in the Bloomington, IN area. This successful resource will be responsible for supporting a large-scale hardware refresh project.
RESPONSIBILITIES:
Provide deskside, phone, and email support to end users
Assist with PC deployments including unpacking, imaging, and deploying new machines
Support hardware, software, Office 365 and general desktop technologies
Provide excellent customer service to users at all levels
Assist with hardware refresh projects
Support deployments as needed
REQUIREMENTS:
IT Experience in helpdesk or desktop support role
Strong customer service skills
PREFERRED SKILLS:
Experience supporting a hardware refresh or large deployment project
TERMS:
This is a contract opportunity with a wage up to $24/hr based on experience. Benefits will be offered by Pinnacle while on contract.
IT Support & Operations Engineer
South San Francisco, CA jobs
IT Support & Operations Engineer - Contract Role
Title: IT Support & Operations Engineer
Duration: 4-6 months (extension likely)
Compensation: $45-60/HR
Benefits: This position is eligible for medical, dental, vision, and 401(k)
About the Role:
A recently public biotech company is looking for a proactive IT Support & Operations Engineer who thrives in dynamic, small-company environments. This isn't a role for someone who waits for tickets to come in-you'll be the go-to person for solving complex IT challenges, improving processes, and helping shape the future of IT operations as the company scales post-IPO.
What You'll Do:
Own day-to-day IT operations and ticket flow in Jira.
Support and troubleshoot MacOS and Windows environments.
Administer tools like Addigy, Intune, O365, Okta, Slack, Zoom.
Deliver white-glove onsite support and reduce reliance on MSP resources.
Document processes and proactively improve workflows.
What We're Looking For:
5+ years supporting both Mac and Windows environments.
Strong experience with O365, Intune, and similar tech stacks.
ITIL knowledge preferred.
Experience in small-to-medium sized companies; biotech/pharma experience is a plus.
A self-starter who loves solving problems and making things better.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.