129848 Zurich North America is hiring an Applications Support Center Manager to join our team! We are open to hiring talent remote in Illinois. Purpose: + Responsible for function, staff and activities associated with the identification, prioritization and management of work load.
+ Oversees first level, second level, and back desk technical and supervisory support for IT issues and service requests, tointernal Zurich staff and partners, delivering an excellent customer experience in line with departmental service standards.
Key Accountabilities:
+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests.
+ Conducts problem determination, and resolves incidents involving highly complex issues using documented procedures and available tools.
+ Updates documented procedures and tools based on in depth experience and knowledge gained from actual use incorporating these updates into revised versions of the procedures and tools. Escalates to internal partners or external vendors while meeting or exceeding defined service level expectations.
+ Resolves problems escalated from within the Help Desk, providing resolution knowledge and feedback to less experienced staff.
+ Initiates escalation as appropriate to ensure management awareness of severe problems or problems that are exceeding documented target resolution times.
+ Actively participates in end user and Help Desk analyst training by providing materials, conducting training, or attending training in the role of subject matter expert.
+ Develops and implements continuous service improvement initiatives, provides service desk performance reporting and analysis and acts as deputy for service desk manager.
+ Business Travel, as required
+ Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
+ Regular Predictable Attendance
+ Visibility in the Office, as required
+ Helpdesk is an operation, which requires flexible working hours depending on local needs.
Basic Qualifications:
+ Bachelors Degree and 5 or more years of experience in the Application Support area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Application Support area AND
+ Must work flexible schedules
+ Knowledge of proprietary applications and support processes
Preferred Qualifications:
+ Experience with problem management system, preferably Peregrine Service Center and/or Remedy
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The proposed Salary range for this position is $65,900.00 - $107,900.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code ยง 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$65.9k-107.9k yearly 15d ago
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Senior Claims Specialist, General Liability
Zurich Na 4.8
Zurich Na job in Rocky Hill, CT
126205 Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.
This position will work from one of the following office locations: Parsippany, NJ; Rocky Hill, CT, Atlanta, GA; Schaumburg, IL; Maitland, FL; or New York, NY
Basic Qualifications:
+ Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR
+ High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR
+ Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR
+ Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR
+ Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND
+ Must obtain and maintain required adjuster license(s)
+ Microsoft Office experience
+ Knowledge of insurance regulations, markets, and products
Preferred Qualifications:
+ 8+ years of experience handling commercial general liability claims within the area that includes litigated and severity ibodily njury and PD claims
+ 8+ years of experince with litigation management
+ 8+ construction expereince handling Bodily Injury and Property Damage OCIP/CCIP wrap up policies
+ Currently hold an active adjusters license
+ Experience collaborating across work groups ability to develop and maintain strong relationships
+ Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
+ Understands the use of vendors and how litigation strategies are developed
+ Understands and applies financial and actuarial/reserving concepts.
+ Familiarity with negotiation strategies and experience in suggesting alternative approaches
+ Negotiation skills
+ Organizational and time management skills
+ MS Office
+ Customer service experience
+ Strong analytical, critical thinking, and problem-solving skills
+ Strong verbal and written communication skills
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here (****************************************** . Other rewards may include short term incentive bonuses and merit increases. **C** andidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $72,800.00 - $119,200.00.
As an insurance company, Zurich is subject to 18 U.S. Code ยง 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( ************************************ ).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (********************************* to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Rocky Hill, AM - Atlanta, AM - New York, AM - Parsippany, AM - Addison, AM - Maitland
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No
$72.8k-119.2k yearly 60d+ ago
Risk Control Digital Forensics Intern
Travelers Insurance Company 4.4
Windsor, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Risk Control
**Compensation Overview**
The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$24.00 - $25.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers has built a solid reputation as a leading insurance company and employs some of the most talented, passionate people in the industry and provides endless opportunities for those willing to reach for them. With over 105 years of experience in property risk control and safety management, plus leading industrial hygiene, fire and forensics laboratories, Travelers Risk Control has the expertise to provide customers with recommendations to help control hazards and reduce risks of property damage or injury. If you're driven and passionate about what you do and work each day to make an impact, you might be interested in an opportunity with Travelers.
Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible.
**What Will You Do?**
+ Under direct supervision, the main responsibility of this internship opportunity is to develop risk control and general insurance industry knowledge, and to assist in providing risk control support to home office leadership, commercial or construction field consultants, or staff within our specialist disciplines (property, casualty services, forensics / industrial hygiene lab). This 10-12 week, paid position is based in Hartford, CT (or the immediate area) with company subsidized housing for those meeting the mileage radius requirement.
+ Internship responsibilities and activities involve working within a team environment and may focus on any of the following:
+ As an active member of the team, assisting in:
+ preparing, conducting, and completing risk evaluations of client locations
+ determining the potential hazards and risk factors to be considered in risk selection
+ identifying uncontrolled hazards and making appropriate recommendations
+ consulting with clients on ways to control hazards to help them reduce, mitigate, or prevent loss
+ Researching and apply technical information to support current risk control service efforts
+ Attending co-surveys with experienced Risk Control staff to learn and develop consulting skills
+ Collaborating with Underwriting, Claim, Clients, BI Business Partners and other Risk Control staff
+ Completing one Capstone project and presentation to senior management on a relevant Risk Control topic
+ Ensuring timely completion of assignments
+ Perform other duties as assigned.
+ **What Will Our Ideal Candidate Have?**
+ The candidate should demonstrate proficiency in the following areas:
+ Leadership
+ Excellent verbal and written communication skills and presentation abilities
+ Strong self-awareness, interpersonal skills and relationship-building abilities
+ Effective organizational skills
+ Demonstrated critical thinking skills
+ Propensity and desire to learn rapidly and adapt quickly to change
+ Ability to work independently
+ Knowledge of Microsoft Office Suite and other business-related software
+ Available to work 40 hours per week for the duration of the internship **What is a Must Have?**
+ Currently pursuing a relevant degree program, such as Environmental Health and Safety, Occupational Health, Allied Health, Fire Protection Engineering, Kinesiology, Construction Safety, Construction Management, Biochemistry, Chemistry, Computer and Digital Forensics, Civil or Industrial Engineering, Science, or Business. Social Science and Humanities students with demonstrated interest and aptitude will also be considered.
+ Must be registered as a returning student and have completed related work studies
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$24-25 hourly 8d ago
Senior Scrum Master
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
2
**What Is the Opportunity?**
Travelers is seeking a Sr. Scrum Master/Sr. Kanban Master to join our organization as we grow and transform our Agile landscape. In this position, you will leverage your expertise to lead Agile practices at the team level for multiple teams, assist with managing the flow of work, creatively solve problems to accomplish outcomes, track team output and achievement, and identify continuous process improvement opportunities.
**What Will You Do?**
+ Practice and encourage Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices while role modeling Travelers' leadership behaviors.
+ Independently lead the application of Agile practices for multiple teams. Practices may be Scrum and/or Kanban based. Actions often visualizing work, limiting work in progress, managing work flow, planning and guidance for daily stand ups, sprint planning, short, mid, and long range planning, backlog refinement, and retrospective meetings.
+ Ensure progress toward objectives, KPIs and commitments; guide assigned Agile teams to deliver the required product increments and outcomes.
+ Partner with key stakeholders (i.e. Agile Coach and Team Lead) in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven approach to decision-making.
+ Identify opportunities to improve team-level Agile performance; focus teams on customer value, quality and continuous improvement activities. Remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.
+ Utilize learnings and best practices in furthering the effective use of Agile practices at Travelers.
+ Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively.
+ Build and leverage effective alliances across other teams and the technical and business communities.
+ Partner with Circle Leadership on PI planning activities, organizing and leading PI ceremonies.
+ Participate and actively contribute to the Agile Community, partnering closely with Agile Coaches and Leadership to Evolve the Way We Work.
+ Increase the overall Agile maturity for teams, and support higher complexity work towards successful outcomes.
+ Supports Agile team(s) that have various levels of agile maturity; actively works to upskill those teams in agile practices and increases their overall agile maturity.
+ Demonstrates ability to lead and influence by enhancing Circle-wide agile practices.
+ May also play a scrum-of-scrum role, managing the flow of work through an entire Circle rather than on an individual team or teams.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Three years experience in a Scrum Master or similar Agile role applying Agile principles and practices including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e. leveraging burndown, facilitating retrospectives, refining user stories, etc.).
+ Programming/development experience.
+ Experience implementing best practices and standards related to Agile product development.
+ Experience leading others with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment.
+ Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
+ Infuse Agile principles, practices and methodologies to achieve team success.
+ Project Management: Ability to initiate, plan, execute, and guide the work of a team to achieve specific goals and meet specific success criteria within a specified time.
+ Influence: Ability to influence leaders at all levels and without traditional hierarchy.
+ Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
+ Communication: Ability to communicate thoughts, concepts and practices effectively at all levels, adjusting as needed to a target audience.
+ Collaboration: Expertise working with others in a cross-functional multi-team environment.
+ Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
**What is a Must Have?**
+ 3 years of project management or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$109.3k-180.2k yearly 40d ago
Account Executive, Global Underwriter
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$85,600.00 - $141,200.00
**Target Openings**
1
**What Is the Opportunity?**
Global Insurance provides tailored insurance solutions for companies based in the United States that do business abroad. Coverage offerings include Property, General Liability, Foreign Voluntary Workers' Compensation, and more. The Account Executive Officer (AEO), Global will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business.
+ Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
+ Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
+ Identify and capture new business opportunities using consultative marketing and sales skills.
+ Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
+ May assist in the training and mentoring of less experienced Account Executives.
+ Perform other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Six to eight years of relevant underwriting experience with experience in commercial lines.
+ Deep knowledge of commercial lines products, the regulatory environment, and the local insurance market.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$85.6k-141.2k yearly 60d+ ago
AVP, Complex Claim Liability (Manager)
The Travelers Companies 4.4
Hartford, CT job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$153,700.00 - $253,700.00
Target Openings
1
What Is the Opportunity?
Leads a team of claim professionals handling the Company's most severe and complex claims. Manages the effective handling and resolution of claims exceeding field office authority levels or meeting other referral triggers. Ensures that technical advice and mentorship is provided to the field and other home office claim teams for claims within their authority levels. Helps to drive knowledge transfer and sharing of expertise to develop major case talent throughout the organization.
What Will You Do?
* CLAIM HANDLING:
* Provide assistance and support in the management and evaluation of the Company's most severe and complex liability claims.
* When appropriate, actively participate in the coverage, liability and damages analysis and development of strategy leading towards case resolution. Assist in the recognition of available defenses.
* LEADERSHIP:
* Lead, manage and motivate the organization toward improved quality and higher standards.
* Provide claim-handling guidance, recommendations and strategies to Complex and Major Case Specialists, Field Claim Leadership and/or Professionals, Defense Counsel and insureds/clients.
* Drive and monitor the prevention and/or control of litigation through the selection of counsel, evaluation and direction of claim and litigation strategy.
* Ensure effective and efficient management of allocated loss adjustment expenses, and establish and maintain appropriate and timely case estimates.
* Directly manage a small team of employees. This includes, but is not limited to: recruitment and selection of top talent, training & development, performance management, succession planning, developing workflow & distributing assignments, and compensation planning.
* PRODUCT DEVELOPMENT:
* Create and implement innovative business strategies.
* Develop, implement and monitor Major Case claim policies, procedures, practices and standards for the handling of claims by professionals within the home office and field organizations.
* COMMUNICATIONS/INFLUENCE:
* Develop and maintain collaborative relationships and partnerships with the field, business & marketing partners and customers.
* Provide prompt and courteous communication and service to business partners and customers. When appropriate, assure responses to inquiries and requests from the public.
* Assume shared responsibility for shared results.
* Proactively counsel and/or train business partners and staff on risk selection, questions of coverage, liability damages, evaluation, disposition, policy forms and trend analysis.
* Represent the company as a technical resource, attend legal proceedings as needed, and act within established professional guidelines as well as applicable state laws.
* Provide technical assistance to Claim University in identifying, developing and presenting training and strategic approaches that will optimize the effectiveness of field claim handling.
* Prepare and deliver timely and informative management reports and presentation materials.
* OTHER ACCOUNTABILITIES:
* Drive and support cultural changes.
* Oversee and participate in periodic file quality reviews.
* Perform other related duties as required.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree or JD.
* 2 years management experience.
* Demonstrated ability to lead and inspire others to meet and exceed high expectations.
* Demonstrated coaching, influence and persuasion skills.
* Expert skills in the recognition, analysis and communication of coverage, liability and damages issues.
* Thorough understanding of commercial lines products, policy language, exclusions, ISO and proprietary forms.
* Deep familiarity with effective claims handling practices.
* Expert written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.
* Excellent presentation and persuasion skills.
* Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information.
* Demonstrated expertise in handling class-action and multi-district litigation.
* Demonstrated history of strong mentoring relationships and influence management skills throughout an organization.
* Ability to recognize, evaluate and direct resolution of appellate issues pursuant to corporate goals and expectations.
* Competencies:
* Leading the Business:
* Drive Results.
* Leads Change.
* Executes Business Strategy.
* Leading Others:
* Attract Top Talent.
* Maximize Individual Performance.
* Holds Others Accountable.
* Aligns Rewards.
* Creates and Sustains a Dynamic Workplace-promotes Enterprise culture.
* Leading Self-Emotional Intelligence:
* Demonstrates Self-Awareness-initiative and accountability.
* Applies Critical Thinking.
* Communicates Effectively & Influences Others.
* Exhibits Courage, Conviction & Credibility.
* Deep understanding of the litigation process in both state and federal courts, including relevant case and statutory law and procedure.
* Ability and confidence to make independent decisions on exposures without involvement of supervisor, where appropriate.
What is a Must Have?
* 10 years claim-handling or comparable claim litigation/coverage experience with 8 years direct experience handling complex and/or high-value liability claims.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$153.7k-253.7k yearly 2d ago
Technology Engineer I
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking an Technology Engineer I to join our organization as we grow and transform our Enterprise Technology Solutions organization.
Our Technology Engineers serve as the critical bridge between infrastructure foundations and application development, specializing in the design, configuration, and management of enterprise platforms that enable scalable business capabilities.
As the essential connective layer between infrastructure and software engineering teams, Technology Engineers collaborate across the technology stack to optimize workflows, resolve critical platform challenges, and ensure seamless integration. This role directly impacts development velocity, system interoperability, and the organization's ability to rapidly deploy and scale business applications across the enterprise technology landscape.
From entry-level platform support to strategic technical leadership, Technology Engineers progress through increasing levels of autonomy, technical complexity, and cross-functional influence, ultimately shaping the organizational direction of platform strategy and mentoring the next generation of platform engineering talent.
This role will design, develop, and support emerging technology implementations across infrastructure and platform teams-leveraging modern coding practices, Infrastructure-as-Code, CI/CD automation, and cloud-native architectures. The engineer will integrate new capabilities such as policy automation, regulatory compliance controls, and Agentic AI/MCP-based workflows to accelerate cloud adoption and improve platform reliability. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
Responsible for performing analysis, design, implementation, and configuration of technology platforms and environments with a high degree of accuracy.
**Technical Execution:**
+ Conduct assessment, development, deployment, and setup of moderately complex technology platforms and environments.
+ Design and implement CI/CD pipelines and DevOps workflows to support application deployment and operations.
+ Participate with team to perform analysis, assessment, and resolution for platform defects and incidents of intermediate complexity and escalate appropriately.
+ Configure, integrate, and maintain the platform/service layer where applications run, ensuring reliability and performance.
+ Document platform configurations, integration points, and operational procedures.
+ Collaborate with Software Engineers and Infrastructure Engineers to align application functionality with platform capabilities and infrastructure performance requirements.
+ Seek opportunities to expand technical knowledge and capabilities in platform engineering, CI/CD methodologies, and DevOps practices.
+ **AI Learning** : Familiarize with basic AI concepts and introductory tools, participating in foundational workshops and online courses.
+ **Tech Utilization:** Engage with emerging technologies through guided projects, focusing on hands-on experimentation and understanding practical applications.
**Strategic Input:**
+ Work within guidelines set by team to independently tackle well-scoped platform engineering problems.
+ Define technical requirements for platform engineering assignments, including enterprise SaaS and PaaS solutions for application development and deployment.
+ Continuous Growth: Attend introductory seminars and webinars on AI, fostering an awareness of its impact on technology engineering.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
**Technical Expertise & Education:**
+ Three (3) years of technology engineering/platform management experience preferred.
+ Domain Expertise - Demonstrated track record of enterprise platform expertise including the ability to understand SaaS/PaaS concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate technology platforms worked on.
+ Proficiency in at least one IaC tool (Terraform, Bicep, or CDK)
+ Strong scripting/programming (Python or TypeScript)
+ CI/CD experience (GitHub Actions preferred)
+ Cloud architecture fundamentals (AWS or Azure)
+ Ability to translate compliance requirements into automated technical controls
**Strategic & Business Acumen:**
+ Intermediate delivery skills including the ability to deliver technology work at a steady, predictable pace to achieve commitments, decompose platform assignments into small batch deployments, and contribute to enterprise architecture tradeoff and negotiation discussions
+ Proven problem-solving skills including enterprise system debugging abilities, allowing you to determine source of issues in unfamiliar platforms or integration points, ability to recognize and solve repetitive technology problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large technology problems into smaller, more manageable ones.
**Leadership & Influence:**
+ Strong communication skills that enable clear, concise interactions with team members and stakeholders. Your ability to document technology work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to challenges.
+ You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in database technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of technology or platform engineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 44d ago
Business Insights & Analytics Leadership Development Program (BI&A LDP) Intern
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics
**Compensation Overview**
The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$27.00 - $29.00
**Target Openings**
45
**What Is the Opportunity?**
Applications for this posting will be reviewed on a rolling basis beginning in early September. We encourage you to apply as soon as possible.
The goal of the Business Insights & Analytics Leadership Development Program (BI&A LDP) internship is to attract and develop self-motivated individuals who are highly skilled and passionate about a career in analytics while providing a foundation for future success within the organization.
As a BI&A LDP intern, business intelligence, you will be exposed to a challenging professional work experience in business insights & analytics community with planned activities giving you insight into business, analytics, and the many data career options at Travelers. With many company-wide events such as Intern Symposium and community outreach events, you will have the opportunity to interact and network with many levels of leadership and management. You will be expected to work together with fellow interns to develop and present solutions to relevant business and analytics topics.
Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
Housing - The Internship program is based in Hartford, CT and St. Paul, MN. Positions are available in our Business Units and Corporate Departments. Subsidized apartments are available for students who live beyond a commutable distance from Hartford, CT or St. Paul, MN. Positions are available early June through the end of the summer.
**What Will You Do?**
+ You'll utilize Travelers largest competitive edge - its data, in drawing meaningful business insights to enhance our business results. This community works within traditional areas of business insights & analytics and emerging capabilities within artificial intelligence, big data, and social media/consumer/text analytics. Our interns work with key stakeholders in our business to identify challenges and create actionable solutions using a blend of business and technical skills. Be prepared to work with relational databases, reporting systems, discovery tools, or pilot new proofs of concept.
+ Your internship could be placed in one of following different areas: business insights delivery, data engineering, decision science, data management, business performance analytics or agile roles.
+ This role works with business customers to determine how location intelligence data and analytic solutions can be leveraged to provide business insights for business strategies, capabilities, and processes.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Cumulative GPA of 3.0 or greater.
+ Related internship/data work experience.
+ SQL experience strongly preferred, experience with dashboarding, scorecard, or reporting tools a plus.
+ Python and/or SAS literacy.
+ Competencies:
+ Accountability: Strong track record of taking ownership and responsibility for actions and outcomes, performance, and results.
+ Analytical and Critical Thinking: Demonstrated aptitude in identifying current or future problems or opportunities, analyzing data, synthesizing and comparing information to understand issues, identifying cause/effect relationships and exploring alternative solutions to support sound decision making.
+ Change Management/Resilience: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
+ Customer Focus: Proven customer service skills with the ability to provide service excellence to internal or external clients.
+ Emotional Intelligence: Demonstrated track record of self and social awareness, empathy and balances confidence with humility.
+ Interpersonal: Excellent communication skills with the ability to actively engage with others while maintaining a positive attitude.
+ Judgment/Decision Making: Capability of exercising sound judgment, making decisions and committing to a position.
+ Leveraging Differences: Proven capacity to works with and include people from different backgrounds, experiences, cultures, races, etc. and view those differences as assets to be leveraged to accomplish business goals and objectives.
+ Relationship Management: Strong relationship management skills including the ability to seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results.
+ Teamwork: Ability to work together in situations when actions are interdependent, and a team is mutually responsible to produce a result.
+ Work Ethic: Possession of a strong drive to do what it takes to get the job done; inquisitive and demonstrates a strong willingness to learn.
**What is a Must Have?**
+ Obtained or pursuing a STEM (Science, Technology, Engineering or Math) bachelor's or master's degree required.
+ Legally authorized to work in the United States now and in the future.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$27-29 hourly 60d+ ago
Director, Strategic Initiatives-PI
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
1
**What Is the Opportunity?**
The Director, Strategic Initiatives leads planning & execution functions with accountability to drive effective execution of departmental projects and initiatives, specifically Project FaST (Filing Solution Transformation), enabling successful achievement of business plans. This leader will be responsible for driving various strategic initiatives, financial planning, and operational execution.
**What Will You Do?**
+ Build and maintain strong relationships within the business leadership team.
+ Partners with other organizations, inclusive of other Strategic Planning & Execution organizations (SP&E), to ensure alignment on purpose, progress, and resource requirements needed to achieve business objectives.
+ Partners closely with Business Unit leadership to drive the alignment to strategy/planning for execution of strategic priorities including multi-year planning, resource planning, initiative prioritization and strategic roadmap development.
+ Drive effective management and execution of ongoing investment portfolio, close gaps between strategy development and execution and ensure strategy and budget alignment across.
+ Design and implement strategic planning infrastructure and ensuring clear processes, documentation and operating model to drive effective direction and ensure alignment of organization to overall goals and vision.
+ Establish and implement departmental reporting framework including reporting packages and regular analysis & report out of results, ensuring stakeholders are informed and support leadership in making key decisions.
+ Provides strong strategic leadership, direction, and execution focus to Strategy, Planning and Portfolio team, leading with a diverse and inclusive mindset and proactively engaging team members so they reach their full potential.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in a related field.
+ 5 years of project management experience.
+ Strong understanding of insurance industry and market dynamics.
+ Strong organization and communication skills.
+ Experience working with project-management methodologies and Agile principles.
+ Experience in developing strong, trusted partnerships with senior executives and constituent partners.
+ Ability to lead and inspire team members to achieve optimal results in a highly collaborative and matrixed organization.
+ Systemic thinker with strategic planning expertise, readily sees patterns and connections in a complicated environment.
+ Demonstrated ability to put strategic plans into action.
+ Strong facilitation and conflict resolution skillset.
+ Experience managing multiple complex projects simultaneously.
+ Strong analytical and problem-solving skills.
+ Understanding and appreciation for business, business intelligence/analytics, and technology components of program/portfolio management.
**What is a Must Have?**
+ Bachelor's degree.
+ 5 years business experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$109.3k-180.2k yearly 12d ago
Risk Management, Modeling Analytics Lead
The Travelers Companies 4.4
Hartford, CT job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Data Analytics, Data Science
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$169,400.00 - $279,600.00
Target Openings
1
What Is the Opportunity?
The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils.
The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs.
What Will You Do?
We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include:
* Provide thought leadership and strategy support related to portfolio cyber risk
* Validate cyber aggregation risk models and technographic scores
* Assist the Cyber Underwriting team with subject matter technical expertise and guidance
* Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership
* Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack
* Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios)
* Monitor the Company's exposures, aggregations, and peril-specific book mix changes
* Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development
* Create and maintain collaborative relationships with business partners
What Will Our Ideal Candidate Have?
* Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus
* Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data
* Knowledge of insurance concepts, coverage, products, and operations preferred
* Ability to apply emerging statistical procedures to large highly complex work
* Working knowledge of a programming language such as Python/R/Matlab preferred
* Works well both independently & within a team, strong organization, and time management
* Demonstrated ability to convey technical concepts across professional fields of discipline
What is a Must Have?
* Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience.
* Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$169.4k-279.6k yearly 60d+ ago
Manager, Actuarial and Analytics Reserving
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Actuarial, Data Analytics
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers Bond & Specialty Insurance (B&SI) is looking for a skilled actuarial practitioner to join our reserving team as a manager responsible for reserving, loss analytics, and related support for our Private Non-Profit business unit.
You will also have a leading role in reserving process improvement and innovation across all B&SI lines of business including surety, management and professional liability, and other commercial property and casualty products. This includes being on the cutting edge of reserve analytics with B&SI's claim level reserve model and additional opportunities for advanced analytics. In this role, you will develop both your analytical and leadership skills to provide well-reasoned reserving recommendations and influence important business decisions. You will be working closely with the Pricing, Underwriting, and Claims teams to learn the business and communicate your findings and recommendations. Effective communication will be required as you build partnerships with senior management and other business partners throughout B&SI and the enterprise. This position does not manage any direct reports at this time. Actuarial credentials are not required for candidates with relevant experience and no prior experience with management liability is required.
**What Will You Do?**
Strategy:
+ Participate in a lead role in the successful execution and completion of assigned strategic initiatives and projects.
+ Develop solutions to resolve challenges of an initiative.
+ Propose change and innovation in order to improve project team performance and timelines.
+ This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives.
Operational:
+ Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately.
+ Support and drive components of unit initiatives. Begin to support broad department initiatives.
+ Take accountability for process efficiencies within assignments.
+ Begin to make proposals in accordance with department practices.
+ Provide support as necessary for initiatives across the Enterprise within the scope of influence.
Communication:
+ Communicates analysis, project results, and other business initiatives to peers and business partners.
+ Communicates technical topics to non-technical audience within the primary working group with guidance from manager.
+ Actively participates and may lead group discussions at the unit level.
+ Creates formal written communication such as memos or presentations with guidance and peer review.
+ Networks and collaborates on ideas and challenges.
Talent:
+ Retention and development of assigned staff.
+ Execute and communicate talent development processes, including performance and personal development goals.
+ Talent assessment recommendations.
+ Performance management.
+ Mentor less experienced talent across the Enterprise.
+ Onboard new employees and interns in unit.
+ Support various training and skill development initiatives across assigned Segment and the Enterprise.
+ May provide support for recruiting efforts and candidate talent assessment efforts.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree in STEM related field.
+ Associate Actuarial Credential.
+ Strong PC skills (MS Office) and programming skills (eg.
+ SQL, SAS).
+ 4+ years of quantitative analysis experience.
+ Strong understanding of insurance products and industry.
+ Demonstrated ability in actuarial and quantitative analysis and statistical concepts.
+ Demonstrated ability to manage projects.
Leadership:
+ Take ownership of assigned projects and meetings, make recommendations and presents results to business partners.
+ Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity.
+ Initial development of Leading Others, including mentoring/training team members.
+ Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture.
Business Acumen:
+ Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials.
+ Able to effectively utilize this business knowledge in developing analytic solutions.
+ Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors.
+ Is familiar with a couple other key business drivers and disciplines.
+ Relationship Management:
+ Proactively build and own professional business relationships across the BI&AA community across the Enterprise.
+ Generate and solicit ideas, and begin to build consensus with guidance.
+ Aware of potential conflict and begins to addresses with guidance.
+ Begin to set and manage expectations with business partners for small projects.
Quantitative Analysis:
+ Evaluate and use appropriate data, tools and methods.
+ Able to perform analytics independently, can effectively plan next steps within analyses with little oversight.
+ May perform technical review of team work product.
+ Able to contribute on more complex analytical work with guidance.
**What is a Must Have?**
+ Bachelor's Degree or equivalent experience.
+ 2 years of experience in quantitative analysis.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$109.3k-180.2k yearly 13d ago
Manager, Regulatory and Filing, Competitor Intel
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
The Regulatory & Filing team is dedicated to ensuring Travelers' products and practices adhere to insurance laws and regulations through the filing of required documentation and effective coordination of non-financial market regulatory activities. The filing responsibilities encompass the accurate and timely submission of comprehensive documentation detailing our insurance products, pricing, and policy terms to insurance regulatory departments. The market regulatory activities involve reviewing and validating responses to inquiries and alleged violations from regulatory bodies, soliciting input from the business units, designing corrective actions, developing strategies for upholding standards and educating staff on proactive compliance measures. As a Manager, Regulatory & Filing, you will develop and prepare the most complex and controversial filings to achieve business unit objectives and gain regulatory approval. You may assist in facilitating and directing the management and validation of information for non-financial market regulatory activities in lower to moderate complexity matters/states and assist with compiling reports on compliance related data to identify trends. You may also be responsible for leading a team and supporting the management of regulatory initiatives and implementation of strategies to ensure adherence to laws and regulations.
**What Will You Do?**
+ Assist with the improvement of processes and implementation of strategies for expediting approval of filings, introduction of new products and adherence to laws and regulations.
+ Apply problem solving techniques to assist business unit employees when responding to regulatory Competitive Intel issues. Actively collaborate with stakeholders to monitor competitive activities (coverage, new products, exclusions, etc.) and report findings as applicable. Own and advance the BI Competitive Intelligence vision, effectiveness and strategy. Monitor new opportunities/AI to support the competitor research discipline for growth, accuracy and efficiencies.
+ May facilitate and direct the management and validation of non-financial market regulatory activities, including market conduct exams, interrogatories, surveys, and data calls.
+ May draft responses to inquiries, criticisms and/or alleged violations and design, monitor, and negotiate corrective actions.
+ Continuously monitor and assist in reviewing insurance statutes and regulations to determine changes to product design, development and filing requirements, and adjust current practices accordingly. May partner with legal when appropriate.
+ Serve as the lead contact with key internal business partners, state and federal regulatory agencies and external vendors.
+ Manage the optimization of regulatory tools and databases through consultation with vendors to incorporate the latest regulatory changes, industry standards and internal policy adjustments.
+ Manage project resources to ensure successful delivery of multiple complex projects within scope, budget and timeline.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Five or more years of experience with demonstrated knowledge of regulatory/compliance requirements, processes and procedures, knowledge of insurance products within line of business, filing, and or related fields.
+ Two or more years of experience in leadership and management of others.
+ Certification in one or more regulatory compliance or similarly recognized group such as ARC, AIRC, PIR, SPIR, CPCU, MCM, etc.
+ Excellent verbal and written communication skills to present complex regulatory issues, skillfully negotiate and foster collaboration across all levels of the organization.
+ Excellent analytical and problem-solving ability to identify root causes and develop innovative solutions to complex and sensitive filing challenges.
+ Efficient prioritization skills to ensure resources are allocated accordingly and critical projects are completed on time.
+ Excellent relationship management skills to build and foster productive partnerships with internal and external business partners.
+ Proficient/expert level experience with SP Global, AM Best, Martin & Co., SFC, SERFF Access
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Three or more years of experience with knowledge of Property & Casualty insurance products.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 60d+ ago
Staff Auditor - Finance/ Operations
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Premium Audit
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$67,000.00 - $110,600.00
**Target Openings**
1
**What Is the Opportunity?**
Under moderate supervision, participate in audits and compliance reviews of various company business functions. Identify risks and controls, execute specific testing procedures, and document results and conclusions reached. Follow department methodology and assist in development of written issues and recommendations for the business. This job does not manage others.
**What Will You Do?**
+ Participates in audits and Sarbanes-Oxley compliance reviews of various company business functions, incorporating an understanding of business processes, risk assessment techniques, GAAP and statutory accounting principles, and generally accepted auditing standards.
+ Identifies risks and tests controls associated with financial integrity, operational effectiveness, compliance with rules and regulations, and systems and data integrity.
+ Develops and executes specific testing procedures and documents test results for assigned sections of audits/projects.
+ Analyzes findings and test results and arrives at sound fact-based conclusions and appropriate recommendations for problem areas noted.
+ Prepares documentation in adherence to internal audit professional standards, best practices and Corporate Audit's methodology.
+ Contributes to the preparation of issues and findings including recommendations for improvement.
+ Consistently adheres to internal audit professional standards, best practices and Corporate Audit's methodology.
+ Performs other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 2+ years of work experience in either audit or property casualty business.
+ Working knowledge of risk assessment, accounting, and auditing principles.
+ Technical Competence:
+ Introductory understanding of the relationships between financial, operational and technology risks and controls, as well as the insurance industry.
+ Basic knowledge of Sarbanes-Oxley requirements.
+ Basic understanding of the audit cycle, universe, plan and schedule, including business monitoring and SOX validation.
+ Advanced skills with commonly used office software including: MS Office, email and the internet.
+ Ability to leverage CAATs to improve audit test efficiencies and effectiveness.
Leadership:
+ Ability to plan ahead and organize tasks, manage time well, be on time and be cost conscious.
+ Ability to receive feedback, willingness to learn and ability to embrace continuous improvement.
Communication:
+ Ability to demonstrate effective verbal, written and listening communication skills.
+ Ability to articulate messages to business management through formal and informal presentations.
+ Ability to document clear and concise work papers.
Build Relationships:
+ Ability to build productive working relationships with co-workers, business management and external parties.
Teamwork:
+ Ability to collaborate in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Maintains smooth, effective working relationships; promotes effective teamwork.
+ Certified Public Accountant or Certified Internal Auditor.
**What is a Must Have?**
+ BA/BS in business-related field.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$67k-110.6k yearly 60d+ ago
Network Engineer I
The Travelers Companies 4.4
Hartford, CT job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$94,400.00 - $155,800.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Network Engineer I to join our organization as we grow and transform our Enterprise Technology Solutions organization. Our Network Engineers orchestrate high-performance network topologies, implements redundant architectures for business continuity, establishes security frameworks through firewalls, and leverages automation and Infrastructure as Code methodologies to enable rapid, consistent network provisioning. By creating resilient, scalable, and secure network foundations, Network Engineering directly impacts the organization's operational capabilities, digital transformation initiatives, and ability to deliver seamless technology experiences to both internal and external customers across increasingly complex hybrid and multi-cloud environments.
We are seeking a talented network professional with experience in enterprise IP networks and a passion for network security. The ideal candidate will bring demonstrated expertise with Next Generation Firewall platforms supporting Zero Trust Network Access (ZTNA), including Checkpoint, Palo Alto, or ZScaler. You should be well-versed in authentication systems such as RADIUS, TACACS, and Microsoft Entra, along with proficiency in essential protocols including IPSec, EAP/TLS, 802.1X, and SAML.
In this role, you'll help design and implement large-scale network infrastructures that leverage automation for enhanced efficiency and support. Strong automation capabilities are highly desirable, including experience with API development and testing tools like Postman, version control with Git, and scripting proficiency in Python or Ansible.
We value professionals who exhibit a growth mindset and genuine enthusiasm for expanding their technical expertise while making meaningful contributions to our network security initiatives and automation efforts across our global environment Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
What Will You Do?
* Responsible for performing analysis, design, and implementation of network infrastructure platforms across cloud and on-premises environments with a high degree of accuracy.
* Day to day responsibilities will include participation in design and planning sessions, providing consultation to colleagues and customers, researching and testing proposed solutions, auditing environment for compliance with standards, and providing production support with incident response.
Technical Execution:
* Define and implement technical requirements for network infrastructure solutions using Infrastructure-as-Code (IaC) methodologies.
* Design network deployment automation workflows while performing analysis and resolution for infrastructure issues of intermediate complexity.
* Configure and optimize cloud-based and on-premises network systems ensuring connectivity reliability, availability, and performance.
* Implement monitoring systems for network infrastructure while ensuring adherence to security protocols for both cloud and on-premises systems.
* Collaborate with Infrastructure Engineers to optimize network infrastructure performance across hybrid environments.
Strategic Input:
* Work independently on well-scoped network infrastructure engineering problems while prioritizing according to business objectives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Technical Expertise & Education:
* Three (3) years of network engineering/administration experience preferred.
* Demonstrated track record of network expertise including the ability to understand network concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate network systems worked on.
Strategic & Business Acumen:
* Intermediate delivery skills including the ability to deliver network work at a steady, predictable pace to achieve commitments, decompose network assignments into small batch deployments, and contribute to network architecture tradeoff and negotiation discussions.
* Proven problem-solving skills including network debugging abilities, allowing you to determine source of issues in unfamiliar network systems or environments, ability to recognize and solve repetitive network problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large network problems into smaller, more manageable ones.
Leadership & Influence:
* Strong communication skills that enable clear, concise interactions with team members and stakeholders.
* Your ability to document network work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration.
* You welcome constructive feedback and use it to continuously improve your approach to network challenges.
* You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative.
* Your ability to identify and pursue personal growth opportunities in network technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
What is a Must Have?
* Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of network engineering experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$94.4k-155.8k yearly 25d ago
Manager, Decision Science
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, our vision is to advance our ability to fuel analytic-driven business decisions by accelerating cross-enterprise collaboration and capabilities.
The Small Commercial Underwriting Business Analytics Team is seeking a talented and experienced Manager of Decision Science to join our dynamic team at Travelers. As a Manager, Decision Science, you will combine data expertise, statistical principles, business understanding, relationship building, and communication skills that will help to advance analytical maturity and business outcomes. Through explanatory modeling and analytics, you will surface actionable insights to help influence business decisions and strategies. Helping the business understand 'the why' underneath business trends and data. This role will primarily support our Select business center UW portfolio with key priorities including but not limited to:
Supporting the initial development and maintenance of a comprehensive renewal insights dashboard that provides real-time visibility across the Select renewal book of business to support strategic decision-making for Underwriting and Finance teams on workload management and proactive retention/rate execution
Support the optimization of a holistic and sophisticated underwriting staffing model across Select UW business centers in partnership with Finance through business understanding & data enhancements
As part of the role, you will partner closely with different teams across the organization, so having excellent communication skills is a must. You will have an opportunity to make a big impact through analytics, drive consistency and influence business processes.
**What Will You Do?**
+ Utilize a deep understanding of the business to procure data for a specific analysis or prototypes for new data asset, while following coding best practices.
+ Possess a strong command of internal data sources, explore new and unstructured data sources to assess potential business value.
+ Determine and use appropriate techniques that may include diagnostic analysis, active monitoring and/or multivariate methods designed to answer business questions, test hypotheses, or assess impacts and results.
+ Explore and suggest new data and analytic tools, techniques and industry best practices to apply to business problems.
+ Apply appropriate visualization (charts, graphs, maps, etc.) to analytic insights so that they may be delivered to various audiences.
+ Interpret and communicate findings to key stakeholders. Recommend optimal business action based on balancing business constraints and analytical findings.
+ Leverage existing organizational partnerships across lines and functional teams to influence analytic outcomes.
+ Become a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.
**What Will Our Ideal Candidate Have?**
+ Experience with Python, SAS or R.
+ Experience with SQL.
+ Bachelor's Degree in a STEM related field, or a Business School Master's Degree with a concentration in a technical or analytical field.
+ Four years of related data and analytic experience.
+ Experience using explanatory, diagnostic, and inferential techniques such as experimental design, hypothesis testing, clustering analysis, time series and other statistical modeling algorithms with the ability to decide the appropriate methodology for the purpose.
+ Experience working on large-scale multidimensional data using intermediate knowledge of open-source cloud-enabled analytical programming languages.
+ Manage multiple projects simultaneously and follow through to ensure timely completion.
+ Ability to foresee challenges and proactively look for ways to create more efficient processes for the business.
+ Excellent written and verbal communication skills with the ability to explain analyses and methodology with business partners.
+ Proactively build and own professional business relationships across the data & analytics community across the Enterprise.
**What is a Must Have?**
+ Bachelor's degree or three years of experience in data, analytics, engineering, science, technical analytical fields or relevant experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$109.3k-180.2k yearly 60d+ ago
Underwriting Account Representative
Chubb 4.3
Simsbury, CT job
Chubb Small Commercial Insurance (SCI) leverages superior underwriting expertise and world-renowned claims, account services, and financial strength to offer solutions for small businesses. Ideal candidate must be highly motivated to succeed, have strong communication skills both verbal and written, and have a strong desire to learn with a willingness to embrace change. This position is responsible for supporting the underwriting process for our online platforms for multiple lines of business which include but are not limited to: BOP, Commercial Auto, Workers Compensation, Cyber Digitech, and Umbrella.
Major Duties & Responsibilities:
Serves as first level of contact for agent inquiries, contract questions, pricing questions, system training needs, and post bind service requests within designated authority.
Researches and gathers appropriate information and responds to those inquiries within established Service Level Agreements (SLA's). Communicates directly with agents both verbally (phone) and/or in writing (email) as required.
When outside of designated authority or expertise, forwards to respective business team with supporting research and documentation.
When within designated authority; evaluates, accepts, rejects, or modifies risks within established underwriting guidelines, authority, and compliance regulations. Complies with corporate standards, procedures, business strategies and rating plans.
Assists with completion of post bind transactions including, but not limited to: new business, endorsements, BORs, rewrites, and cancellations as assigned.
Utilizes Small Commercial Inventory Management systems and UW Services mailbox, along with additional technologies, to manage daily workload to meet Service Level Agreements with underwriters and agents.
Builds and maintains a result-oriented relationship with the agents and underwriters to drive overall results including profitability, growth, and retention.
Performs other duties as required to best serve customer, team, and management needs.
Knowledge, Skills and Abilities:
Knowledge and understanding of Commercial Property and Casualty insurance principles and practices.
Strong Interpersonal skills-ability to establish trust and effective working relationships with others-both external and internal customers in a multi-cultural environment.
Strong Communication Skills, including the ability to provide phone support to our agents and listen effectively; to confidently and diplomatically express decisions, outcomes, conduct training, etc. to our agents; and present effective written communication to varied audiences.
Self-motivated; must be able to work independently and within a team/group environment and make logical decisions.
Demonstrates initiative as evidenced by ability to organize and prioritize work.
Exceptional understanding of principles and processes for providing excellent customer service. This includes meeting established time and quality standards ensuring customer satisfaction
Proven analytical skills including the ability to identify and report problems or errors while working with significant amounts of detailed information.
Outstanding attention to detail and organizational skills.
Ability to use company's commercial rating and policy issuance systems and software programs (MS Word, Excel, and Outlook) needed to conduct daily business.
Strong Knowledge of Duck Creek, Marketplace, and Small Commercial Inventory Management systems a plus.
Education and Experience
High School Diploma
College Credits or Insurance Certifications, preferred
$53k-68k yearly est. Auto-Apply 60d+ ago
Risk Control Property Intern
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Risk Control
**Compensation Overview**
The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$24.00 - $25.00
**Target Openings**
3
**What Is the Opportunity?**
Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible.
Travelers has built a solid reputation as a leading insurance company and employs some of the most talented, passionate people in the industry and provides endless opportunities for those willing to reach for them. With over 105 years of experience in property risk control and safety management, plus leading industrial hygiene, fire and forensics laboratories, Travelers Risk Control has the expertise to provide customers with recommendations to help control hazards and reduce risks of property damage or injury. If you're driven and passionate about what you do and work each day to make an impact, you might be interested in an opportunity with Travelers. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
**What Will You Do?**
+ Under direct supervision, the main responsibility of this internship opportunity is to develop risk control and general insurance industry knowledge, and to assist in providing risk control support to home office leadership, commercial or construction field consultants, or staff within our specialist disciplines (property, casualty services, forensics / industrial hygiene lab). This 10-12 week paid position.
+ Internship responsibilities and activities involve working within a team environment and may focus on any of the following:
+ As an active member of the team, assisting in:
+ preparing, conducting, and completing risk evaluations of client locations
+ determining the potential hazards and risk factors to be considered in risk selection
+ identifying uncontrolled hazards and making appropriate recommendations
+ consulting with clients on ways to control hazards to help them reduce, mitigate, or prevent loss
+ Researching and apply technical information to support current risk control service efforts
+ Attending co-surveys with experienced Risk Control staff to learn and develop consulting skills
+ Collaborating with Underwriting, Claim, Clients, BI Business Partners and other Risk Control staff
+ Completing one Capstone project and presentation to senior management on a relevant Risk Control topic
+ Ensuring timely completion of assignments
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ The candidate should demonstrate proficiency in the following areas:
+ Leadership.
+ Excellent verbal and written communication skills and presentation abilities.
+ Strong self-awareness, interpersonal skills and relationship-building abilities.
+ Effective organizational skills.
+ Demonstrated critical thinking skills.
+ Propensity and desire to learn rapidly and adapt quickly to change.
+ Ability to work independently.
+ Knowledge of Microsoft Office Suite and other business-related software.
+ Available to work 40 hours per week for the duration of the internship.
**What is a Must Have?**
+ GPA of 3.0 or higher in a relevant degree program: Environmental Health and Safety, Occupational Health, Allied Health, Fire Protection Engineering, Kinesiology, Construction Safety, Construction Management, Biochemistry, Chemistry, Computer and Digital Forensics, Civil or Industrial Engineering, Science or Business. Social Science and Humanities students with interest and aptitude will also be considered.
+ Must be registered as a returning student and have completed related work studies.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$24-25 hourly 60d+ ago
Managed File Transfer Infrastructure Engineer I
Travelers Insurance Company 4.4
Hartford, CT job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Infrastructure Engineer I to join our organization as we grow and transform our Enterprise Technology Solutions organization. Our Infrastructure Engineers serve as a foundational cornerstone of the enterprise technology ecosystem, encompassing a diverse portfolio of critical systems that power all business operations. This discipline may include mainframe systems, compute resources, storage solutions, collaboration tools, and specialized platforms that enable system interoperability. As the bedrock layer of the technology stack, Infrastructure Engineering creates the resilient, secure, and scalable environments upon which all other technology services depend, balancing the maintenance of established systems with the adoption of modern cloud-native approaches to drive organizational agility and innovation.
This role will be responsible for managing and supporting data integration platforms that enable seamless file transfers with our internal and external partners. It encompasses the full spectrum of integration platform engineering responsibilities, from maintaining mission-critical mainframe-to-distributed system data transfer solutions to driving innovative cloud-based connectivity architectures that support our enterprise application strategy and digital transformation initiatives.Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
+ Responsible for performing analysis, design, and implementation of infrastructure components across various domains (which may include mainframe systems, collaboration tools, compute resources, storage solutions, or other specialized areas) with a high degree of accuracy.
**Technical Execution:**
+ Define and implement technical requirements for infrastructure provisioning, configuration management, and operational support using appropriate automation methodologies.
+ Enhance infrastructure deployment workflows to improve system reliability, resource utilization, and operational efficiency while resolving infrastructure issues of intermediate complexity.
+ Configure and optimize physical, virtualized, and cloud-based infrastructure to ensure high availability, performance, and operational resilience across multiple technology domains.
+ Implement and maintain infrastructure monitoring, capacity planning, and incident response procedures while ensuring adherence to security protocols and compliance requirements.
**Strategic Input:**
+ Collaborate with software, platform, and operations teams to align infrastructure capabilities with application requirements and business needs.
+ Provide technical guidance to Associate and Sr Associate Infrastructure Engineers while contributing to infrastructure standards and best practices.
+ Evaluate new infrastructure technologies and methodologies to identify opportunities for operational improvements and technology modernization.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
**Technical Expertise & Education:**
+ Three (3) years of infrastructure engineering/systems administration experience preferred.
+ If specializing in a certain domain of infrastructure engineering, proven expertise in that specific area with ability to work across related systems.
+ Domain Expertise - Demonstrated track record of infrastructure expertise including the ability to understand system concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate infrastructure systems worked on.
**Leadership & Influence:**
+ Strong communication skills that enable clear, concise interactions with team members and stakeholders. Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to infrastructure challenges.
+ You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
**Strategic & Business Acumen:**
+ Intermediate delivery skills including the ability to deliver infrastructure work at a steady, predictable pace to achieve commitments, decompose infrastructure assignments into small batch deployments, and contribute to system architecture tradeoff and negotiation discussions.
+ Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 54d ago
Account Executive, Global Underwriter
The Travelers Companies 4.4
Hartford, CT job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$85,600.00 - $141,200.00
Target Openings
1
What Is the Opportunity?
Global Insurance provides tailored insurance solutions for companies based in the United States that do business abroad. Coverage offerings include Property, General Liability, Foreign Voluntary Workers' Compensation, and more. The Account Executive Officer (AEO), Global will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills.
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in commercial lines.
* Deep knowledge of commercial lines products, the regulatory environment, and the local insurance market.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
129753 Zurich is seeking an individual interested in growing their claims career with our Commercial General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.
This position will work from one of the following office locations:Rocky Hill, CT, Atlanta, GA, Schaumburg, IL, Maitland, FL, Parsippany, NJ, OR New York
Basic Qualifications:
+ Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR
+ High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR
+ Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR
+ Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR
+ Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND
+ Must obtain and maintain required adjuster license(s)
+ Microsoft Office experience
+ Knowledge of insurance regulations, markets, and products
Preferred Qualifications:
+ 8+ years of experience handling Commercial General Liability (CGL) construction claims, including third-party bodily injury and property damage.
+ 6+ years of experience managing construction general liability claims involving bodily injury and property damage under wrap-up policies.
+ 7+ years of experience with OCIP/CCIP wrap-up policies.
+ Extensive litigation experience.
+ Currently hold an active adjusters license
+ Experience collaborating across work groups ability to develop and maintain strong relationships
+ Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
+ Understands the use of vendors and how litigation strategies are developed
+ Understands and applies financial and actuarial/reserving concepts.
+ Familiarity with negotiation strategies and experience in suggesting alternative approaches
+ Negotiation skills
+ Organizational and time management skills
+ MS Office
+ Customer service experience
+ Strong analytical, critical thinking, and problem-solving skills
+ Strong verbal and written communication skills
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here (****************************************** . Other rewards may include short term incentive bonuses and merit increases. **C** andidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $72,800.00 - $119,200.00.
As an insurance company, Zurich is subject to 18 U.S. Code ยง 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( ************************************ ).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (********************************* to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Rocky Hill, AM - Addison, AM - Atlanta, AM - Maitland, AM - Parsippany, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No