Zurich jobs in Houston, TX - 76 jobs

119454 **Let's Grow together!** About Zurich Cover-More Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers. Our Travel Assistance Coordinator services existing customers through travel emergencies, as well as assists with pre-trip research. This team will be trained in a travel booking system in order to assist with reservations for things such as hotels, airlines, and car rentals. Outside of reservation assistance, this teams provides concierge services to navigate any number of travel disruptions that may occur. **What's the job?** + You'll maintain knowledge of insurance products/services to accurately describe benefits and offer our assistance services. + You'll create a positive experience over the phone with top notch servicing. + You'll multitask work streams to effectively service our customers specific to their needs + You'll be creative and able to utilize critical thinking to provide out-of-the-box solutions + You'll be keen attention to detail to appropriately document and capture interaction details in a case management system. + You'll work closely with leadership to fine tune skillsets and apply feedback **What we are looking for?** + You'll have a High School Diploma or equivalent work experience + You'll have advanced customer service skills with high attention to detail + You'll have proficient communication (oral/written) skills + You'll have proficient problem-solving skills + You'll have basic ability of organizing and prioritizing work + You'll have proficient PC Skills and the ability to multitask **Why choose us?** We value optimism, caring, togetherness, reliability, results focus and forward-thinking. We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Apply today and let's go great places together! You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? We are looking for a motivated and enthusiastic team player to join our Strategic Resolution Group Claim team as a Technical Specialist handling complex toxic tort, latent injury, sexual misconduct and/or environmental claims that may present significant financial exposures. With general supervision, you will manage moderate to large exposure claims with complex liability and coverage issues, with the goal of developing strategies to ensure that claims are successfully resolved in the most efficient and effective way while meeting established protocols and delivering optimal customer service. As you meet the challenges of an ever-changing litigation landscape, you will maintain and develop a strong understanding of applicable law in multiple jurisdictions enhancing your ability to successfully manage complex coverage and liability issues. What Will You Do? * In the handling of moderate to large exposure claims, your responsibilities may include: * Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendation and reviews with management where applicable. Effectively communicate coverage positions to policyholders or their representatives. * Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability. Acquire and apply knowledge of relevant evolving legal concepts and claim types in jurisdiction to evaluate damages and develop recommendation for appropriate course of action. Is aware of and applies knowledge of emerging litigation trends. * Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Attend meetings with counsel, settlement conferences, mediations and trials. * Account Management - Develop and apply an in-depth knowledge and understanding of newly, mature accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for regular communication and reporting to coordinate / align actions on assigned accounts. * Financial Analysis - Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses in consultation with supervisor and maintain appropriate defense and indemnity estimates. * File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files. Maintain proficiency with SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory. * Staff Development - May be involved in training, mentoring and interviewing. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Education & Work Experience: * Bachelor's degree. * 3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields. * Job specific or technical competencies: * Analytical Thinking. * Communication. * Judgment & Decision-Making. * Teamwork. * Accountability. * Customer Focus. * Relationship Management. * Business Perspective. * Knowledge of Regulatory and Claim Environments. * Planning & Organizing. * Technology. * Working Independently. * Application of Departmental Practices and Procedures. * Licensing. What is a Must Have? * High School Diploma or GED. * 2 years experience in claim handling, legal, insurance, coverage advice or environmental fields. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $89,800.00 - $148,300.00 **Target Openings** 1 **What Is the Opportunity?** Construction provides a full suite of insurance solutions suited to construction contractors of all sizes, including General Liability, Property, Marine, Automobile, Workers' Compensation, Umbrella, and more. The Account Executive (AE), Construction will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in construction risk or oil and gas. + Knowledge of construction risk or oil and gas products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Combined Insurance, a Chubb Company, is seeking an Agency Leader in Houston, TX to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! JOB Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $94,400.00 - $155,800.00 Target Openings 1 What Is the Opportunity? We are looking for a motivated and enthusiastic team player with industry experience to join our Strategic Resolution Group Claim team as a Sr. Technical Specialist handling complex toxic tort, latent injury, sexual misconduct, environmental claims and/or excess claims that present significant financial exposures. With general supervision, you will manage challenging large exposure claims which routinely present unique, complex liability and coverage issues. You will develop strategies to successfully resolve these claims in the most efficient and effective way while meeting established protocols and delivering optimal customer service. You will apply your advanced knowledge of legal issues and applicable case law in multiple jurisdictions. Provides mentoring, coaching, consulting, and training resources, and serves as a contact and technical resource to the field and our business partners. Assists with interviewing and hiring and training of junior employees. What Will You Do? * In the handling large exposure claims, your responsibilities may include: * Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management. Effectively communicate coverage positions to policyholders or their representatives. * Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability. Apply knowledge of relevant legal concepts in jurisdiction to evaluate damages and develop recommendation of appropriate course of action. * Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate: research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Apply critical and strategic thinking in managing files and accounts. Attend meetings with counsel, settlement conferences, mediations and trials. * Account Management - Apply an in-depth knowledge and understanding of assigned accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for decisive and broad reaching regular communication and reporting to coordinate / align actions on assigned accounts. Take a leadership role in meetings, presentations and negotiations with other account contacts. * Financial Analysis - Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses, maintain appropriate defense and indemnity estimates. * File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files. Maintain proficiency SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory. * Coaching - May be involved in training, mentoring, coaching and interviewing. * Project Leadership - May lead or represent the unit/office on special projects at request of management. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Education & Work Experience: * Bachelor's degree. * 5+ years of experience in toxic tort, latent injury, environmental claim and coverage determination. * Job specific or technical competencies: * Analytical Thinking. * Communication. * Judgment & Decision-Making. * Teamwork. * Accountability. * Customer Focus. * Relationship Management. * Business Perspective. * Knowledge of Regulatory and Claim Environments. * Planning & Organizing. * Technology. * Working Independently. * Application of Departmental Practices & Procedures. * Licensing. What is a Must Have? * High School Diploma or GED. * 3 years experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation, or comparable claim litigation or legal experience, OR * 3 years of bodily injury or property damage claim handling experience or comparable claim litigation or legal experience plus 1 year of SRG experience. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing education credits as mandated. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Duties and Responsibilities New Business Develop and maintain productive, professional relationships with key personnel and decision-makers for Environmental, Health, and Safety (EHS) and property risk engineering consulting services. Achieve direct sales objectives by collaborating with clients and prospects to analyze needs, gather data, and develop or propose solutions. Utilize Customer Relationship Management (CRM) tools to track and measure key sales metrics and implement targeted industry, service, and account strategies. Coordinate activities to enhance the organization's presence, commitment, and capabilities in local, regional, national, and international markets. Client Services Meet assigned targets for profitable account retention and expansion revenue, while exceeding key objectives for designated accounts. Foster and sustain positive client relationships and deliver a high-quality customer experience to ensure consistently high levels of client satisfaction. Proactively assess, clarify, and validate client needs on an ongoing basis. Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to EHS or property risk engineering. Execute activities to ensure successful project completion within budget and established timelines. Responsibilities include pre-project planning, coordination, stakeholder engagement, regular communication (such as project status updates), managing change requests, project accounting, and invoicing. Key Metrics Achieve sales objectives, including both retention/expansion of existing business and acquisition of new business. Meet account revenue goals. Attain billable hours targets through account management and technical field work. Meet pipeline and forecast objectives. Bachelor's degree from a regionally accredited institution, preferably in a science or engineering-related field Minimum of five years of experience in the Environmental, Health, and Safety (EHS) field; consulting experience preferred Experience in sales, with experience in an EHS consulting environment considered an advantage Strong marketing orientation with a track record of consultative sales success in the Environmental, Health, and Safety (EHS) sector Proven ability to manage deadlines and perform effectively in a fast-paced environment Demonstrated skills in conflict resolution, both within the organization and with external stakeholders Excellent presentation, research, and analytical abilities Commitment to accuracy, efficiency, quality, and sound judgment Outstanding verbal and written communication skills Based in a major U.S. metropolitan area Willingness to travel up to 35%, including occasional overnight trips Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. The pay range for the role is $102,000 to $162,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management. Chubb Risk Consulting is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business - all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.

Meaders & Alfaro, House Counsel for Chubb, is currently seeking a Paralegal to support the House Counsel team in Houston, TX. will provide litigation support to his or her assigned attorneys. Drive discovery process (draft and serve discovery demands and responses) with guidance and supervision of assigned attorney ensuring full and timely compliance with demands/orders and adversaries' compliance with our demands/orders. Draft various pleadings, discovery and procedural motions for review by assigned attorney. Prepare cases for trial. Conduct basic legal research e.g. statutes and medical conditions. Draft requests/subpoenas to medical records service providers and monitor vendor for responses. Assist with Hearing/ Deposition/ Mediation/ Trial preparation including binders and submissions to court. Communicate professionally and effectively with all staff, claim personnel, clients, court personnel and opposing counsel. Prioritize all assigned work and complete assignments by requested due date ensuring that all documents are filed and served accurately and timely. Keep abreast of all applicable court rules and House Counsel procedures. Develop proficiency in legal/business writing. Prepare and finalize court filings and e-file when available. Qualifications Three to five years of Paralegal work experience is strongly preferred, but not required. Paralegal Certificate or Degree in Paralegal studies is preferred, but not required. Excellent customer service skills as well as strong computer skills are required. The ability to navigate and effectively manage a case management system is required. Strong analytical skills as well as superior written and verbal communication skills. Strong time management and organizational skills with an ability to work in a high-volume office and team environment are essential. The candidate should be positive, energetic, and highly self-motivated. The candidate should possess high initiative, be detail-oriented and have the ability to work independently. The ability to perform legal research is preferred. Candidate must be able to multi-task, adapt to changing priorities and possess the skills necessary to work under pressure. Experience in ProLaw legal operating system is preferred, but not a requirement.

At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG. Reporting to the Head of North America Marine, this role will be primarily responsible to execute the US underwriting strategy for Inland Marine. The leader will also be the technical expert and Product Line Executive for Transportation. In addition, the position is responsible for attracting, managing and developing a team of highly accomplished, driven colleagues. How you will create an impact * Manages all Inland Marine underwriting within the US and establishes, implements, and evaluates the production and profitability goals. * Direct accountability for the business results of the US with respect to profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business. * In partnership with the Senior Manager's, drive and execute the long term business strategy for the US including all accounts for product accounts. * Serve as a technical expert, exercising technical authority with regards to major or multiple insurance product line(s) within Inland Marine. * Serve as Product Line Executive for Transportation. * Be an educator of risk for the product and knowledgeable of market conditions, trends, and opportunities. * Will lead strategic product discussions with brokers and be the senior referral point for complex risks. * Within the US, manage annual budget process as well as monthly forecasts for a major or multiple insurance product line(s) within Inland Marine. * Oversee underwriting staff including managing and evaluating work; makes decisions regarding pay, performance management, development, employment, and staffing. * In collaboration the Senior Managers, Head of Marine and HR, implement tools and strategies to attract and retain top industry talent and develop high performing teams. * Identify areas/positions within the US that lack sufficient bench strength, and employees who require additional skills to fill those needs; develop and execute development/training/recruiting platforms/plans to address the deficiencies. * Establish strong relationships with all members of the leadership teams; create mutual understanding of overall parameters and goals to drive effective execution of business model. Interact with all levels of Insurance community. * Drive a culture that promotes collaboration, diversity, and inclusion. * Establish the operational direction for the US to ensure efficiencies coincide with growth objectives. * Ensures the required standards of governance, systems and controls, and regulatory compliance are established and maintained. What you'll need to succeed * Strategic orientation, managing vision and purpose, developing organizational capability. * Talent assessment and development for bench strength and succession planning. * Proven collaborative leadership skills. * Strong influencing and communications skills and ability to work across multiple areas of company and industries. * Change management and team leadership. * External thought leadership. * 15+ years of Inland Marine experience, with knowledge of other marine lines preferable. Deep expertise in Inland Marine, with expert technical underwriting background of large and complex risks. * Broad based insurance industry experience. Experience leading a product/region and managing a team. * Knowledge of market segmentation, portfolio management, acquisition and distribution Process and system skills. * Strategic orientation, managing vision and purpose, developing organizational capability. * Strong influencing and communications skills and ability to work across multiple areas of company and industries. * Change and team leadership, as well as external thought leadership. For positions based in Los Angeles, CA, the base salary range is $171,000-$238,000 , for positions based in New York, NY, the base salary range is $179,000-$250,000, for positions based in Illinois, the base salary range is $162,000-$225,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. A summary of benefits can be viewed here: 2025 Benefits Summary . #LI-HB1 #marine At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************. We consider qualified applicants with criminal histories, consistent with applicable law. Functional Area: UW - Underwriting Risk Specialists Companies Insurance Agency, Inc.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $106,300.00 - $175,400.00 **Target Openings** 1 **What Is the Opportunity?** Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As a Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to use your legal expertise and litigation skills to handle a caseload of predominantly low to moderate complexity and deliver optimal results for Travelers' insured customers. **What Will You Do?** + In the handling of a caseload of predominantly low to moderate complexity, your responsibilities will include: + Develop and apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution. + Conduct legal research and demonstrate strong and persuasive legal writing and presentation skills. + Draft pleadings, motions, briefs, discovery and other documents. + Attend court events, depositions, and other appointments independently. + Provide case analysis and recommendations to insured clients and claim partners on file handling strategies. + Build and maintain strong internal and external client and business partner relationships. + Provide advice and training to Claim partners and clients. + Fully and effectively utilize available technology, case management system and automation. + Travel as required to meet business needs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 3+ years of insurance defense litigation experience as a practicing attorney. + Experience independently handling cases from inception through trial/hearing & appeal. + Strong communication skills, with the ability to present information on litigated matters to diverse audiences + Skilled in fostering collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service + Demonstrates persuasive legal writing skills and oral advocacy skills. + Strong legal research skills & ability to utilize technology. + Effectively manages multiple priorities with an attention to detail, sense of urgency & responsiveness. + Exercises sound decision making and possesses strong negotiation skills. + Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve. **What is a Must Have?** + Juris Doctorate or equivalent International legal degree; graduate of an accredited law school. + 2 years experience as a practicing attorney. + Active license in good standing to practice law in the state(s) in which representation is required. + Regularly handles hearings, trials, dispositive motion arguments, depositions, or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! If you're passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors. The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. An in-person interview may be required during the hiring process. Geo-Salary Information State specific pay scales for this role are as follows: $68,141 to $119,013 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: * Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. * Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers' home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims. * Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed. * Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. * Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. * Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements. * Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. * At times may direct, monitor, and review files handled by independent adjusters to conclusion. * Other functions may be assigned Qualifications Education: * Bachelor's degree preferred or equivalent combination of education and experience. * Valid driver's license is required. * Ability to obtain state specific property claims licensing, as required. * Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. Experience: * Have prior experience using estimating software like Xactimate. * Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation * Are known for clear and professional communication, both written and verbal * Are bilingual and/or have prior military experience is a plus * 3-5+ years equivalent industry experience is preferred Knowledge and Skills: As a Property Claims Field Adjuster 2, you will: * Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims * Have a passion for outstanding customer service * Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. * Be comfortable with and adaptable to new technology and business tools * Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate: o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces. o Ability to lift and carry up to 50 pounds. * Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. * Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. * Drive to and from multiple locations and occasionally outside of normal business hours. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: * Competitive compensation * Flexibility to work from anywhere in the United States for most positions * Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) * Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) * Medical, dental, vision, life, and pet insurance * 401 (k) retirement savings plan with company match * Engaging work environment * Promotional opportunities * Education assistance * Professional and personal development opportunities * Company recognition program * Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $74,955.00 - USD $130,915.00 /Yr.

We are seeking a dynamic Regional Excess Underwriting Team Leader to oversee a team of three underwriters within the Southwestern Region. In this pivotal role, you will collaborate closely with Commercial Insurance managers to analyze financial information, generate comprehensive reports, and drive effective employee development and training initiatives. This role will lead a team of excess underwriters, providing guidance and support in their professional growth. • Conducting thorough financial analyses to inform decision-making and enhance reporting accuracy. • Cultivating and maintaining strong relationships with agents and producers to drive business development. • Achieving financial performance goals across a diverse portfolio of industry practices within both primary and excess Casualty lines. • Managing a portion of new and renewal business to ensure optimal underwriting practices and customer satisfaction. • Execute strategic initiatives alongside the Industry Practice, driving the team to meet and exceed financial targets. • Manage the Casualty book of business by analyzing results for trends and formulating growth and profit strategies in collaboration with industry practice leadership. • Serve as a primary contact for building, maintaining, and managing customer and producer relationships, conducting regular agency visits as needed. • Assist in agency planning and goal setting, monitoring progress to ensure alignment with objectives. • Oversee the prospect pipeline and identify cross-selling opportunities to enhance business growth. • Collaborate with the Chubb team to meet with renewal customers, delivering sales presentations and negotiating coverage, pricing, financial terms, and service delivery as required. • Foster a team-oriented environment by coordinating with Underwriters, Loss Control, Claims, and Operations to optimize service delivery. • Uphold service standards that reflect a customer-focused strategy. • Gather and share competitor intelligence with the team to inform strategic decisions. Qualifications Solid understanding of commercial underwriting principles and insurance industry practices. Demonstrated technical expertise and product-specific knowledge within the Manufacturing, Professional Services, and Other Services Industry sectors. Proven track record of successful sales skills. Prior experience in people management is a plus. Excellent interpersonal, communication, and negotiation skills. Ability to effectively engage with internal and external business partners at all organizational levels. Proficient in Microsoft Office Suite and other business-related software. The ideal candidate will possess strong leadership skills, a keen analytical mindset, and a deep understanding of the Commercial Insurance landscape. Join us in shaping the success of our underwriting team and contributing to the growth of our organization.

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global Technical Engineering Specialist to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Risk Engineering Through our global, world-class engineering capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers' success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes. How you create an impact: * Contribute to the development of technical risk engineering guidelines, bulletins, processes, and tools. * Maintain current industry knowledge of losses and research of new technologies and emerging risks. * Assist with complex technical property questions and plan reviews. * Conduct research for technical issues where there is limited or no industry guidance and work in conjunction with Head of Technical Services, Chief Underwriting Office, and Risk Engineering Leadership to determine AIG's stance on the topic. * Lead training and development within risk engineering, underwriting, and external clients and organizations. * Manage training enrollment and participation records. * Manage the training and technical guideline libraries. * Work in conjunction with Head of Technical Services and Risk Engineering Managers to support development of systems and process efficiencies. * Maintain and provide oversight of the development of risk engineering tools. * Participate in external technical and industry groups (NFPA, CFPS, etc.) What You'll Need to Succeed * Bachelor's degree in Science, Technology, Engineering or Mathematics or equivalent industry knowledge * Minimum fifteen (15) years of highly protected risk, specialized industry and/or boiler and machinery field experience * Knowledge of a wide range of commercial property occupancies, including light hazard and heavy industrial occupancies * Strong communication skills-both oral and written * Ability/willingness to travel to client and account meetings as well as technical conferences on occasion as requested. Soft Skills: * Highly motivated and works well without close supervision. * The individual must be able to make decisions with and without established guidelines and to provide technical support to risk engineers, underwriters, and clients. * Ability to work closely with various Global Head of Technical Services, Account Teams (including Account Engineers) and Underwriters * Ability to multi-task and complete assignments on-time. Hard Skills: * Professional Engineer, Certified Fire Protection Specialist Designation, or similar (desired but not required) * Ability to perform reviews of buildings and other structures. * Ability to read risk reports, construction drawings, diagrams, printed materials. * Familiarity with NFPA, FM, and other industry standards Additional Requirements: * Ability to perform physical activities required for the position (i.e., be on feet and walking 8-10 hours a day, safely work at heights) * Ability to understand and appreciate safety training specific to numerous workplace and construction hazards. * Ability to lift and carry materials and equipment up to 50 lbs. * Ability to wear safety equipment required for the position if mentoring at survey (hard hat, safety shoes, safety glasses and hearing protection) * Ability to perform physical activities required for the position. * Ability/willingness to be on-line on Teams (and green when not in meetings) daily when working as part of an immediate-access support team. Join us as a Global Technical Specialist-Property to play a crucial frontline role that will make the most of your technical expertise. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************. Functional Area: UW - Underwriting AIG PC Global Services, Inc.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $109,300.00 - $180,200.00 **Target Openings** 1 **What Is the Opportunity?** We are looking for a motivated and enthusiastic team player with extensive industry experience to join our Strategic Resolution Group Claim team as a Major Case Specialist handling complex toxic tort, latent injury, sexual misconduct, environmental claims and/or excess claims that present significant financial exposures and multiple factors impacting complexity and severity. With general supervision, you will independently manage our most challenging high frequency and high severity claims and accounts which routinely present unique, complex liability and coverage issues. Aided by your expertise, you will develop strategies to successfully resolve these claims in the most efficient and effective way while meeting established protocols and delivering optimal customer service. You will apply your highly advanced knowledge of legal issues and applicable case law in multiple jurisdictions. Your case assignments will include multi-plaintiff and multi-jurisdiction litigation with the potential for shaping future legal precedent in the areas of coverage and liability, as well as nationwide valuation trends. You will be responsible for cases involving emerging legal trends and liability theories. The position may include training, mentoring, and technical coaching, as well as assisting with interviewing and hiring. May serve as a technical coach for claim professionals handling their own inventory of complex claims, building knowledge of those matters. Provide guidance and expertise in forging effective relationships. Provide perspective and ensure consistency in account management as appropriate. **What Will You Do?** + In the handling of our most complex claims with a high degree of independence, your responsibilities may include: + Authority - Payment and resolution on individual matters up to $500,000. Manage total exposure by claim or account that often greatly exceeds $1,000,000. + COVERAGE RESEARCH AND ANALYSIS: + Responsible for coverage analysis for claims and accounts with full damage values that often greatly exceed $1,000,000. Claims typically involve complex trigger, allocation, limits, and exclusion issues for which incorrect analysis could result in coverage beyond the original intent. Responsible for researching the existence and application of historical policies that involve a variety of policy types and versions issued by multiple legacy companies. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management. Effectively communicate and defend coverage positions to policyholders or their representatives. Negotiate resolution of coverage issues with other parties including insureds, other carriers and plaintiff's counsel. + LIABILITY INVESTIGATION AND ANALYSIS: + Conduct thorough investigation and analysis of claim facts to determine liability. Apply knowledge of relevant legal concepts and the litigation environment in multiple jurisdictions to evaluate damages and develop appropriate course of action. Assign appropriate value to factors impacting severity. Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. + LITIGATION MANAGEMENT: + Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate: research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts and consultants; use of proper settlement and release terms. Apply critical and strategic thinking in managing files and accounts. + Attend meetings with counsel, settlement conferences, mediations and trials. Make strategic decisions regarding case resolution to balance global risk on an account and/or jurisdictional basis. Drive results to appropriate resolution for policyholders and Travelers. + ACCOUNT MANAGEMENT: + Apply an in-depth knowledge and understanding of assigned accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for decisive and broad reaching regular communication and reporting to coordinate/align actions on assigned accounts. Take a leadership role in meetings, presentations and negotiations with other contacts. Responsibilities include ensuring appropriate handling of accounts by individuals that you may coach. Complete account reviews for asbestos and other claim types encompassing coverage, cost sharing, liability, past performance and future projections. Present data and projections to senior management, actuaries, and legal staff. + FINANCIAL ANALYSIS: + Estimate financial exposures on an individual claim and account basis. Make presentations to actuarial group on specific accounts. Develop budgets and financial analyses; maintain appropriate defense and indemnity estimates. Recommend action and manage claims and accounts with full damage values that usually exceed $1,000,000. + COACHING: + The position may include training, mentoring, and technical coaching, as well as assisting with interviewing and hiring. May serve as a technical coach to claim professionals handling their own inventory of complex claims, building knowledge of those matters. Provide guidance and expertise in forging effective relationships. Provide perspective and ensure consistency in account management as appropriate. + FILE MAINTENANCE AND ADMINISTRATIVE COMPLIANCE: + Maintain well-documented and organized claim files. Maintain proficiency with SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory. + PROJECT LEADERSHIP: + Lead or represent the unit/office on special projects at request of management. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Education & Work Experience: + Bachelor's degree. + 7+ years of experience in toxic tort, latent injury, environmental claim and coverage determination. + Job specific or technical competencies: + Analytical Thinking. + Communication. + Judgment & Decision-Making. + Teamwork. + Accountability. + Customer Focus. + Relationship Management. + Business Perspective. + Knowledge of Regulatory and Claim Environments. + Planning & Organizing. + Technology. + Working Independently. + Application of Departmental Practices & Procedures. + Licensing. **What is a Must Have?** + High School Diploma or GED. + 4 years experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation or comparable claim litigation or legal experience, OR + 4 years of bodily injury or property damage claim handling experience or comparable claim litigation or legal experience plus 3 years of SRG experience. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing education credits as mandated. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

At AIG, we are reimagining the way we help customers manage risk. Join us as a Claims Functional & Technical Lead within Global Claims Technology to play a pivotal role in advancing our Claims Transformation agenda. Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This role will serve as a senior Business Analysis lead, acting as the critical bridge between Claims business stakeholders and technology execution teams to ensure Claims initiatives are clearly defined, prioritized, and delivered in alignment with our Claims Technology North Star. The role focuses on driving business clarity, process optimization, and measurable operational outcomes through structured analysis and stakeholder engagement. You will work closely with Claims leadership, operations, business analysts, and technology teams throughout the full delivery lifecycle to ensure solutions are grounded in business need, operationally viable, and strategically aligned. How you will create impact Build deep understanding of Claims business processes, operational workflows, and performance drivers to identify, articulate, and address critical business needs. Engage, build, and cultivate strong partnerships with Claims stakeholders and IT partners, contributing to strategy, business design, and transformation planning. Lead and coordinate onsite and offshore resources through requirements definition, Agile planning, and delivery milestones. Partner with business and technology teams to determine requirements, priorities, process improvements, and solution approaches that advance the Claims Technology North Star. Facilitate and document business process flows, data mappings, functional requirements, and business rules to ensure clarity and consistency across delivery teams. Provide business leadership and accountability across project execution, including monitoring outcomes and supporting executive reporting and decision-making. What you will need to succeed Strong knowledge and experience within the insurance industry; Claims domain experience preferred. Proven ability to engage and influence stakeholders across business, operations, and technology functions. Demonstrated experience supporting large-scale business and process transformation initiatives with global impact. Analytical, data-driven mindset with a track record of identifying process optimization and improvement opportunities. Experience working within BPM environments (e.g., Pega or equivalent platforms). Excellent written and verbal communication skills, including preparation of executive updates, presentations, and structured documentation. Proven ability to ask insightful questions, understand complex processes, and identify where technology can most effectively enable business outcomes. 7+ years of experience supporting end-to-end business analysis, design, and delivery within financial services. Working knowledge of Agile methodologies, business process design, and enterprise change frameworks. Bachelor's degree and/or equivalent professional experience Ready to take your career to the next level? We would love to hear from you. The position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview Veterans encouraged to apply LI- NK1 #AIG #Claimstechnology #VPTechLeadClaims @AIGhiring #techroles At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************. Functional Area: IT - Information TechnologyAIG Claims, Inc.

About the role As a Senior Underwriting Assistant, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too. Key responsibilities * Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. * Evaluating new and renewal submissions against prescribed criteria to determine completeness. * Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts. * Performing data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval. * Assist with training and oversight of less experienced support staff. Qualifications Eager to learn from experiences and new situations, you're great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities. You're also great at identifying problems and coming up with appropriate solutions. A customer service mindset and ability to proactively engage with a variety of clients and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files. You'll also need: * 2+ years of related insurance experience and/or training, or an equivalent relevant combination of education and experience. * The ability to work closely with underwriters and CoE partners to develop and deliver tailored solutions. * Proficiency in Microsoft Office Excel, Word, and Power point. * The attention to detail it takes to ensure accurate documentation. he base salary range for this position in Chicago is $60,000 - $68,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. #LI-CY1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************. Functional Area: UW - Underwriting AIG PC Global Services, Inc.

Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Sr. Surety Underwriter to join our team in either our Walnut Creek, Pasadena, Mission Viejo or San Diego offices! Summary: Under limited direction and supervision, underwrites and markets assigned products by providing high levels of risk assessment and technical underwriting expertise to determine underwriting acceptability. May provide high level of financial analysis to determine credit quality. A typical day will include the following: * Participates in the producer management process which may include, but is not limited to, premium collections. * Prepares underwriting submissions, making recommendations and/or decisions within established authority limits. Minimum authority is $1,000,000 (Surety). * Prepares and participates in marketing activities within the region to promote the development of new business. * Gathers and analyzing information, applies appropriate underwriting techniques necessary to make an accurate evaluation of acceptability of risk. May evaluate credit quality. * Prepares and participates in proposals to producers and/or accounts negotiating terms and conditions. * May ensure credit quality of accounts managed while maintaining and updating underwriting files. Qualifications: Bachelor's Degree At least three years of contract surety underwriting experience preferably with a carrier. AFSB designation preferred. The ability to manage multiple priorities, generate new business and be detail oriented. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at ***************************************** Share: mail Apply Now

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As an insurance defense attorney within our bodily injury (BI) unit, you'll be a part of our motor vehicle insurance defense litigation team, providing legal representation to Progressive insureds and/or to the Progressive Insurance Companies before courts and arbitration panels in all aspects of litigation. Handling cases from beginning to end, you'll also prepare legal pleadings, motions, statements, trial briefs and be involved in negotiating settlements. Additionally, you'll work closely with clients and claims partners to prepare timely reports on litigation, ensuring all appropriate defenses are leveraged to reach positive outcomes. Other tasks will include analyzing written discovery, depositions, medical records and assessing the value of claims to determine risk exposure. Must-have qualifications * Juris doctor degree or Master of Laws (LLM) and a minimum of two years general/auto litigation experience * Admitted to practice law in the state of Texas Preferred skills * Three or more years' experience in auto defense litigation or plaintiff's personal injury * Able to work independently or with a team with strong attention to detail along with the ability to organize and prioritize workload while working with an electronic diary * Strong listening, verbal and written communication skills * Ability to identify risk with strong understanding of all applicable ethical duties * Ability to work effectively with clients and customers and negotiate on their behalf Compensation * $132,210 - $146,900/year * Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance Benefits * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision, including free preventative care * Wellness & mental health programs * Health care flexible spending accounts, health savings accounts, & life insurance * Paid time off, including volunteer time off * Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental & family leave; military leave & pay * Diverse, inclusive & welcoming culture with Employee Resource Groups * Career development & tuition assistance Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at **************************************************************** Share: Email X Facebook LinkedIn Apply Now

129587 **Where will your career take you next? Let's find out together.** At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travelers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. **About Travel Guard** This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024. **What you'll be doing:** In this role, you'll support our **American Express Global Assist Department;** guiding a team that helps card members through unexpected travel emergencies. Think of yourself as the calm in the storm, solving problems creatively, supporting your team, and making sure every Traveler feels cared for. We take pride in our ability to strategically solve unique problems and doing so efficiently to meet our customer's needs. If you are looking for an opportunity to lead people, further develop your skillset, and creatively find solutions for complex problems-this role is for you! · Support a team of individuals by providing performance feedback and guidance in case handling. · Identify opportunities to improve upon efficiencies in process/procedure and individual performance. · Solve problems creatively and think outside the box. · Ensure the team is supported appropriately to deliver results in their roles. · Collaborate with management and partners at American Express to ensure we are always moving the team forward. **What skills and experience you'll bring on this journey:** · High School Diploma or equivalent. · Strong communication skills and customer service experience. · Ability to multi-task and stay organized · A positive attitude and passion for helping others. · Availability to work a bi-weekly weekend requirement. · Prior leadership experience is a plus. **Why you'll love working with us!** We value optimism, caring, togetherness, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. **Job flexibility.** We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. **Career growth.** This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. **Take the time you need, for you and your community.** We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. **Investing in your health and your future** . We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. **Diversity and inclusion** . We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. **Appy today and let's go to great places together!** EOE Disability / Veterans

119457 Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues - from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way. If you're interested in becoming part of this exciting and growing team, we would love to hear from you! Zurich North America is seeking a **CFA Customer Service Coordinator** tojoin our Group in North American. In this role, the CFA Customer Service Coordinator is the front-line of customer support in coordinating risk mitigation activities that ensure Aon's CareFree guests are in the best hands while traveling abroad and cruising. You are the heart of the operation and will work with Zuirch Travel's Medical and Security teams, Travel Desk, and a Leadership team from a wide array of associated career fields, such as Risk Management, Medical, Military, NGO's and Federal agencies. As a coordinator at Zurich you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of Zurich business. **The CFA Customer Service Coordinator is responsible for:** + Provides telephone support and emergency evacuation services in response to client requests + Uses appropriate resources to provide referrals to clients according to their requests + Coordinates the management of each client's travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays and similar events in general travel assistance + Monitors the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured + Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team + Documents the entire management of each case + Provides telephone and document translation services through applicable providers + Sends and receives faxes and e-mails, calls via telephone, and supports inbound/outbound SMS communications + Makes assessments and files claims on behalf of the client + Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers **Basic Qualifications:** + English required + Experience in customer service or dealing directly with customers such as, Airline, Inside/Outside Sales + Excellent telephone communication skills and computer skills + Excellent verbal and written use of the language + Ability to multitask in a fast paced environment + Requires basic skills to analyze costs and opt for services + Must have a strong orientation to problem solving and a strong ability to find solutions in situations where there is no precedent. Ability to work under pressure **Preferred Qualifications:** + Bilingual in Spanish, and/or Multilingual in Spanish and Portuguese or Spanish and French a plus, but not required + Contact Center experience is preferred, but not exclusive + Health care experience is preferred, but not exclusive You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet