129848 Zurich North America is hiring an Applications Support Center Manager to join our team! We are open to hiring talent remote in Illinois. Purpose: + Responsible for function, staff and activities associated with the identification, prioritization and management of work load.
+ Oversees first level, second level, and back desk technical and supervisory support for IT issues and service requests, tointernal Zurich staff and partners, delivering an excellent customer experience in line with departmental service standards.
Key Accountabilities:
+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests.
+ Conducts problem determination, and resolves incidents involving highly complex issues using documented procedures and available tools.
+ Updates documented procedures and tools based on in depth experience and knowledge gained from actual use incorporating these updates into revised versions of the procedures and tools. Escalates to internal partners or external vendors while meeting or exceeding defined service level expectations.
+ Resolves problems escalated from within the Help Desk, providing resolution knowledge and feedback to less experienced staff.
+ Initiates escalation as appropriate to ensure management awareness of severe problems or problems that are exceeding documented target resolution times.
+ Actively participates in end user and Help Desk analyst training by providing materials, conducting training, or attending training in the role of subject matter expert.
+ Develops and implements continuous service improvement initiatives, provides service desk performance reporting and analysis and acts as deputy for service desk manager.
+ Business Travel, as required
+ Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
+ Regular Predictable Attendance
+ Visibility in the Office, as required
+ Helpdesk is an operation, which requires flexible working hours depending on local needs.
Basic Qualifications:
+ Bachelors Degree and 5 or more years of experience in the Application Support area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Application Support area AND
+ Must work flexible schedules
+ Knowledge of proprietary applications and support processes
Preferred Qualifications:
+ Experience with problem management system, preferably Peregrine Service Center and/or Remedy
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The proposed Salary range for this position is $65,900.00 - $107,900.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$65.9k-107.9k yearly 8d ago
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Senior Incident Response Consultant
Zurich Na 4.8
Zurich Na job in Indianapolis, IN
130226 This role joins SpearTip, the cybersecurity consulting segment within Zurich Resilience Solutions. Blending cutting-edge technologies, unique skill sets, and proven cyber counterintelligence strategies, SpearTip partners with our clients to protect shareholder value, shield corporate reputations, and enhance long-term profits. We are driven to protect our clients from the ever-changing threat actors and become the gold standard in detecting zero-day vulnerabilities. In this role you make work virtual within the U.S. and extend up to 20% travel.
As a Senior Incident Response Consultant, you will deliver expert incident response and digital forensics services to external clients experiencing cyber security incidents. Leads complex investigations, provides strategic guidance during security breaches, and drives incident containment and recovery efforts. Maintains 75% billable utilization while delivering exceptional client service and building long-term client relationships. The job's core deliverables rely on delivering expert consulting services to external clients during high-stress security incidents. Requires building trust with C-level executives, IT leaders, legal counsel, and insurance partners while managing complex multi-stakeholder relationships during crisis situations.
**Key Accountabilities:**
+ Lead incident response engagements for external clients, conducting digital forensics investigations, malware analysis, and threat actor attribution to identify scope, impact, and root cause of security incidents.
+ Provide 24/7 on-call emergency response services, rapidly deploying to client sites or remotely connecting to contain active threats, preserve evidence, and minimize business disruption.
+ Conduct comprehensive forensic examinations of compromised systems, networks, and cloud environments using industry-standard tools and methodologies to support client remediation and potential legal proceedings.
+ Deliver executive-level briefings and written reports to clients, translating complex technical findings into business impact assessments and actionable recommendations.
+ Coordinate with client stakeholders including IT teams, legal counsel, insurance carriers, law enforcement, and executive leadership to manage incident response activities and communication strategies.
+ Provide expert guidance on ransomware negotiations, business email compromise investigations, insider threat cases, and advanced persistent threat incidents.
+ Develop and deliver incident response retainer services, conducting proactive readiness assessments, tabletop exercises, and security program evaluations for client organizations.
+ Mentor junior consultants and analysts, providing technical guidance and quality assurance on client deliverables.
+ Maintain detailed case documentation, time tracking, and engagement status reporting to ensure accurate billing and project management.
+ Partner with insurance brokers, managed service providers, and law firms to provide incident response services as part of cyber insurance claims and breach response protocols.
+ Stay current on emerging threats, attack techniques, and forensic methodologies through continuous research and professional development.
+ Contribute to thought leadership initiatives including blog posts, conference presentations, and client education materials.
+ Business Travel, as required (may be extensive during active incidents) as well as extended hours during Active Incidents/24x7 On-call Rotation, flexible scheduling to accommodate client emergencies and time-sensitive investigations, as required.
**Additional Business Accountabilities:**
+ Develop scopes of work and cost estimates for incident response engagements, ensuring projects are appropriately resourced and profitably delivered.
+ Identify opportunities for expanded client engagements based on investigation findings, security gaps, and client needs.
+ Support business development activities including client presentations, capability demonstrations, and proposal development for new and existing clients.
+ Ensure all client deliverables meet quality standards and are delivered within agreed timelines and budgets.
**Basic Qualifications:**
+ Bachelors degree and 5 or more years experience in the Information Technology area OR
+ Zurich Cybersecurity Technician Apprentice, including Cyber Security Certification and 6 or more years experience in the Information Technology area OR
+ High School Diploma or Equivalent and 7 or more years experience in the Information Technology area AND
+ MS Office experience AND
+ Knowledge of Cyber Security Operations
**Preferred Functional/Technical Skills Qualifications:**
+ Digital Forensics & Incident Response - Proficiency Level Advanced
+ Threat Intelligence & Malware Analysis - Proficiency Level Intermediate
+ Client Communication & Stakeholder Management - Proficiency Level Advanced
+ Windows/Linux System Forensics - Proficiency Level Advanced
+ Network Forensics & Log Analysis - Proficiency Level Intermediate
+ Cloud Security (Azure/AWS/M365) - Proficiency Level Intermediate
+ Forensic Tool Proficiency (EnCase, FTK, X-Ways, Volatility, etc.) - Proficiency Level Advanced
+ Ransomware & BEC Investigations - Proficiency Level Advanced
+ Report Writing & Executive Communication - Proficiency Level Advanced
+ Project Management - Proficiency Level Intermediate
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $100,200.00 - $164,100.00, with short-term incentive bonus eligibility set at 15%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Remote Work (US), AM - Missouri Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$100.2k-164.1k yearly 9d ago
Consultant III HPR Loss Control
Tokio Marine America 4.5
Indianapolis, IN job
About Tokio Marine:
Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.
We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.
Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.
Job Summary
Provide professional Highly Protected Risk (HPR) loss control services to Tokio Marine America clients and Tokio Marine Management, Inc. Coordinates and conducts loss control management evaluations, physical surveys, loss analysis and training to assist Tokio Marine clients to improve and maintain loss control activities. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist Tokio Marine Management Underwriting in their evaluation of risk. Provide loss control technical support to Tokio Marine departments such as underwriting, claims and coordination. Coordinate loss control activities on select accounts ensuring service plans are maintained and completed, responding to customer requests and needs and supporting underwriting and claims at renewal and during the policy period.
Essential Job Functions
Performs loss control surveys of prospects and clients on request for information underwriting and evaluation from a loss control viewpoint for desirability.
Coordinates loss control service to select clients requiring defined service standards.
Prepares reports for clients, Underwriting and Branch concerning the loss control in effect, including loss analysis, conditions noted, recommendations for improvement and future needs.
Assists in the development and presentation of programs and training seminars for clients and other departments in the Company.
Responds to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management.
Develops and maintains Loss Control instructions for multi-location clients being coordinated by Loss Control.
Completes all work scheduled in regular service assignments or requests in a timely manner.
Maintains membership and actively participates in professional organizations approved by Departmental standards guidelines.
Utilizes PC programs (Taurus, Presentation Software, etc.) in preparing presentations for prospects and clients.
Plans and performs work scheduling in a timely and cost-effective manner.
Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
Qualifications
Bachelor's degree in engineering / science or equivalent job experience preferred.
Five years' experience servicing major accounts preferred.
Possesses a specialty in HPR loss control or comparable property insurance background.
Good communication skills, both written and oral and capable of making presentations to a group.
Good computer skills to include the use of Microsoft software, and other software.
Valid driver's license free of any major violations.
Physically capable of performing the job requirements - walking, carrying and climbing.
Capable of significant amounts of travel.
Salary range $150,000 to $170,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.
Benefits:
We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.
EEO Statement
Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.
$150k-170k yearly 1d ago
Underwriter / Account Executive - Loss Sensitive, Construction and Large Project
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business.
+ Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
+ Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
+ Identify and capture new business opportunities using consultative marketing and sales skills.
+ Develop and execute agency sales plans. Execute region/group sales plans.
+ Perform other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Three to five years of relevant underwriting experience with experience in construction loss sensitive.
+ Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Communication skills with the ability to successfully negotiate with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$99.1k-163.4k yearly 60d+ ago
Risk Management, Modeling Analytics Lead
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics, Data Science
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$169,400.00 - $279,600.00
**Target Openings**
1
**What Is the Opportunity?**
The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils.
The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs.
**What Will You Do?**
We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include:
+ Provide thought leadership and strategy support related to portfolio cyber risk
+ Validate cyber aggregation risk models and technographic scores
+ Assist the Cyber Underwriting team with subject matter technical expertise and guidance
+ Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership
+ Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack
+ Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios)
+ Monitor the Company's exposures, aggregations, and peril-specific book mix changes
+ Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development
+ Create and maintain collaborative relationships with business partners
**What Will Our Ideal Candidate Have?**
+ Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus
+ Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data
+ Knowledge of insurance concepts, coverage, products, and operations preferred
+ Ability to apply emerging statistical procedures to large highly complex work
+ Working knowledge of a programming language such as Python/R/Matlab preferred
+ Works well both independently & within a team, strong organization, and time management
+ Demonstrated ability to convey technical concepts across professional fields of discipline
**What is a Must Have?**
+ Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience.
+ Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$79k-133k yearly est. 60d+ ago
VP & Medical Director
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$127k-182k yearly est. 60d+ ago
SIU Investigator - Underwriting & Premium Fraud
CNA Financial Corp 4.6
Indianapolis, IN job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.
* Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.
* Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.
* Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.
* Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.
* Identifies opportunities and participates in the design and implementation of process or procedural improvements.
* Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.
* Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.
* Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or Director
Skills, Knowledge and Abilities
* Solid knowledge of property and casualty claim handling practices
* Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.
* Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues
* Ability to interact and collaborate with internal and external business partners, including outside agencies
* Ability to work independently, exercise good judgment, and make sound business decisions
* Detail oriented with strong organization and time management skills
* Strong ability to analyze complex, ambiguous matters and develop effective solutions
* Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques
* Ability to adapt to change and value diverse opinions and ideas
* Developing ability to implement change
* Ability to travel occasionally (less than 10%)
Education and Experience
* Bachelor's degree or equivalent professional experience.
* Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.
* Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 34d ago
Senior Actuarial Analyst
Kemper 4.0
Indianapolis, IN job
**Details** Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
**Summary:**
Kemper has an immediate need for a skilled and motivated Senior Actuarial Analyst. The Senior Actuarial Analyst performs complex pricing analyses and provides actuarial support for filings. This position works closely with the Actuarial leadership team, Data Scientists, and Product Managers to develop appropriate pricing and product strategies to support organizational goals.
Please note, you must work Eastern or Central Standard Time hours.
**Responsibilities:**
+ Produce sound rate level indications with intermediate understanding of actuarial ratemaking methodology.
+ Support state filing process with actuarial memorandum, actuarial filing forms, correspondence with regulators, measurement of rate impacts, and documentation of analysis.
+ Quantify and validate proposed rates.
+ Query and aggregate ratemaking data.
+ Perform complex trend analysis (e.g. frequency and severity trends)
+ Automate and enhance processes to improve efficiencies.
+ Support and/or lead the development and design of new plans, programs, processes, products up to moderate complexity.
+ Complete pricing projects and ad-hoc requests.
+ Support management information to inform business partners on the health of the business.
+ Communicate effectively with management and business partners.
+ Adhere to internal and external compliance requirements/standards.
+ Assist with the development of junior-level staff.
**Qualifications:**
+ Bachelor's degree in actuarial science, mathematics, statistics, economics or related field
+ 4 plus years of experience as an actuarial analyst or quantitative pricing analyst, or related experience; Property & Casualty experience required.
+ Proficiency in Microsoft Excel/VBA and SAS, Python or SQL required.
+ Successful completion of 5 or more actuarial exams or demonstrates equivalent knowledge.
The range for this position is $99,000 to $164,800. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
_Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._
_Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._
_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._
\#LI-WH-1
\#LI-Remote
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers.
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
$99k-164.8k yearly 60d+ ago
Insurance Agent Trainee
Kemper 4.0
Indianapolis, IN job
**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises._
**Role: Life Insurance Sales Agent**
**Employment Type:** Full-Time with Benefits
**Work Arrangement:** Field Role
**Career and Opportunity:**
Kemper is a diversified insurance holding company with a history spanning over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.
For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple.
If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.
With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your potential for increased income. Superior performance is recognized through awards, prizes, and company-sponsored trips.
**Benefits:**
Kemper offers competitive benefits, including:
+ Major Medical and Dental Insurance
+ Group Life Insurance
+ Short-Term & Long-Term Disability
+ 401(k) with Company Match
+ Paid Vacation
+ Employee Stock Purchase Program
**_Responsibilities:_**
_Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers._
**_Day-to-Day Activities:_**
+ _Conducting sales presentations, recommending products, and closing new sales_
+ _Prospecting for new sales opportunities_
+ _Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine_
+ _Responding promptly to service requests such as beneficiary changes, claims, and loans_
+ _Record keeping, accounting for money collected, and processing policy paperwork_
**_Agent Expectations:_**
+ _Grow the assigned territory through new sales_
+ _Build strong working relationships with customers_
+ _Devote the time necessary to fulfill the responsibilities of the role_
+ _Pursue continuous professional development in insurance products and sales effectiveness_
**_Minimum Qualifications:_**
+ _Customer service experience_
+ _Must be at least 18 years of age_
+ _Valid driver's license with required auto insurance coverage_
+ _Dependable vehicle for daily travel_
+ _Ability to pass a background check, motor vehicle report, and drug screening_
+ _Authorization to work in the United States_
**_Preparation:_**
+ **_Licensing:_** _We provide free access to study tools and professional guidance to help you prepare for licensing exams_
+ **_Training:_** _New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager_
+ **_On-the-Job Training:_** _Earn a paycheck while learning your profession through hands-on experience_
**Opportunity is knocking. Don't let it pass you by!**
_Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality throughout our organization, and we work diligently to maintain a workplace that is free from discrimination._
_Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper, and Kemper will not be obligated to pay a placement fee._
_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it._
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers.
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
$31k-37k yearly est. 60d+ ago
Manager, Product Management (Alternative Distribution) - Small Commercial
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$101,300.00 - $167,000.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives.
**What Will You Do?**
+ Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics.
+ Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds.
+ Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization.
+ Manage, coach, and/or guide analysts.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience developing techniques and procedures used to forecast insurance financials.
+ Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
+ Excellent communication skills with the ability to interact and influence management.
+ Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts.
+ Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Three years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$101.3k-167k yearly 36d ago
Marine Underwriter
Hanover Insurance Group 4.9
Indianapolis, IN job
Our Inland Marine team is seeking an Underwriter to join our growing team in the Indianapolis, IN area. This is a full time, exempt role. This is a hybrid opportunity. POSITION OVERVIEW:This role is the first formal underwriting level within Inland Marine underwriting. With significant oversight and guidance, and within limited UW authority, responsible for applying underwriting concepts to evaluate and bind new and/or renewal accounts. With support from local team, partners with agencies to produce profitable business focusing on quality production, balancing rate and retention dynamics, and achieving service and quality standards. Demonstrates an emerging understanding of Hanover's strategies and appetites. Manages assigned book of business, generally with low to moderate technical complexity and coordination.
IN THIS ROLE, YOU WILL:
Identify sources of information and resources to understand and stay informed on trends and practices within and outside of the industry.
Develop understanding and applies sensible judgment on when to garner additional expertise or support in decision making.
Demonstrate ability to make sound underwriting decisions based on available information, utilization of resources, and review with others.
Understand and can articulate business line and Specialty business strategy and executes in accordance.
Develop and strengthen agency relationships and core sales capabilities through application of learned sales techniques while developing an understanding of proper portfolio management.
Technical Underwriting:
Build familiarity and expertise in all UW systems needed to inform UW practices.
Apply underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
Demonstrate understanding of exposures and risk and begins to correlate to our appetite to make sound UW decisions.
Develop an understanding of what measures of profitability are used within own business area.
Adhere to CAT guidelines and underwriting discipline to minimize exposure and appropriately price individual risks.
Develop an understanding of the market factors that can affect pricing and can explain why these impact the pricing decision and how it correlates to exposure.
Portfolio Management & Financial Acumen:
Develop a solid understanding of business appetite and pipeline practices to ensure a steady stream of targeted business opportunities.
Manage assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals (added from specialist segment)
Develop financial acumen to understand various profit levers (e.g. loss ratio by LOB, combined ratio, etc.).
Begin to develop ability to analyze underwriting and financial data and impact to management of risk.
Develop an understanding of the market factors that can affect pricing and can explain why this impacts the pricing decision and how it correlates to exposure.
Familiarize oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced.
Sales Management:
Develop a solid understanding of MM appetite and pipeline best practices to ensure a steady stream of targeted business opportunities.
In partnership with local team, begin to develop agency relationships within assigned book.
Demonstrate an understanding of the issues and concerns which affect both internal and external customers and stakeholders and applies that knowledge to develop and maintain positive relationships.
Develop negotiation and professional influencing capabilities. Begin to proactively anticipate objections and develop effective responses.
Travel with local team to meet with agents on UW matters which include but are not limited to: marketing THG capabilities, evaluating pricing, and discussions regarding new and renewal business.
Participate in and eventually lead sales presentations with external agency partners.
WHAT YOU NEED TO APPLY:
Bachelor's Degree or equivalent work experience, insurance background needed
1-3 years of Inland Marine underwriting experience.
Exceptional communication skills - anticipates audience needs when communicating, actively seeks to understand when there is lack of clarity, able to clearly articulate and express points of view and perspectives both verbally and in writing.
Strong judgement and decision-making skills.
Strong teamwork and collaborative mindset.
Applies understanding of business workflows and processes to determine focus and urgency needed.
Understands and applies best practices and performance standards to work product.
$77k-113k yearly est. 3d ago
Claims Adjuster Trainee
Progressive 4.4
Carmel, IN job
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
* Determine coverage
* Determine liability (who's at fault for the damages)
* Interview customers, claimants, and witnesses
* Partner with appraisers/estimators to manage vehicle repairs
* Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
* Three years of work experience OR
* Bachelor's degree OR
* Two years work experience and an associate degree
Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday, 8:30am-5:30pm; Work Schedule after onboarding: Monday-Friday, 9-6pm, based on business need
Location: 111 Congressional Blvd, Ste 150, Carmel, IN 46032
Compensation
* Once you complete training and pass any necessary testing requirements, your salary range will be $54,000 to $57,500/year, however, during training, you'll be paid hourly based on your annual salary
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at **************************************************************
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$54k-57.5k yearly 6d ago
Strategic Acquisition Executive
Zurich Na 4.8
Zurich Na job in Indianapolis, IN
128834 Zurich North America is seeking a results-driven **Strategic Acquisition Executive** to support the acquisition of new F&I Mega dealer accounts. You will be a critical part of our newly formed F&I Large Account Acquisition team, which is focused exclusively on signing new, high-value F&I relationships. Working closely with the Head of F&I Strategic Acquisition and Mega teams you will drive opportunities through the pipeline, deliver compelling proposals, and oversee a smooth transition to local teams post-signature.
This position reports to the Head of F&I Strategic Acquisition and we are open to the location anywhere in the United States with travel expected.
**Key Responsibilities:**
+ Collaborate with sales team colleagues (Divisional F&I Managers, F&I Executives, and Account Executives) to identify and qualify F&I Mega dealer prospects across the U.S.
+ Assist in crafting compelling proposals tailored to each prospect, including gathering relevant data, coordinating input from stakeholders, and supporting presentation delivery.
+ Act as a liaison between sales and underwriting to ensure alignment and consistency in messaging and strategy during the acquisition process.
+ Support the Head of F&I Strategic Acquisition in managing the signing process, ensuring all necessary documentation such as the Dealer Agreements are completed accurately and on time.
+ Work with local teams to ensure a smooth dealer kickoff and facilitate a seamless transition from acquisition through onboarding.
+ Maintain detailed records of acquisition activities, timelines, and outcomes using Salesforce and other internal tools.
Required Qualifications:
+ Bachelors Degree and 4 or more years of experience in the Sales area
OR
+ High School Diploma or Equivalent and 6 or more years of experience in the Sales area
OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Sales area
Preferred Qualifications:
+ Demonstrated success acquiring accounts with a track record of sales success
+ Experience working within a team environment to exceed shared goals
+ Deep expertise in F&I and Automotive industry
+ High motivation to drive business growth
+ Exceptional presentation, collaboration, and communication skills
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The annual salary range, based on performance under the sales incentive plan for this role is $64,600.00 - $105,900.00.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Remote Work (US), AM - Delaware Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-KJ1 #LI-REMOTE
EOE Disability / Veterans
$91k-136k yearly est. 37d ago
SMART Business Development Manager
Chubb 4.3
Indianapolis, IN job
The Business Development Manager position will focus on telephonic sales responsibilities assigned to a Chubb-aligned geographic territory. Candidate will preferably be located in proximity to a Chubb office and will be expected to engage in the local office on occasion. The role will report to the Team Leader of the Small and Midsized Agency Resource Team (SMART). This role will be supporting the Midwest Territory.
Job Summary:
Responsible for the execution of primarily telephonic business development strategies for an assigned group of agents across the Midwest Region. Production focus will be dedicated to the Small Business and Lower Middle Market product lines.
Build & execute on a strategy to attract new distribution sources to territory.
Consistently deliver superior results on a monthly, quarterly, and annual basis
Manage and maintain focus on achieving metrics across KPIs, including quotes, issued policies, line and industry mix, and profit.
Exhibit a thorough understanding of local marketplace, Chubb capabilities within that marketplace, and corporate vision.
Major Duties & Responsibilities:
Develop tactical telephonic sales plans designed to achieve annual objectives. These objectives will include new business production, capture of market share, new agency appointments, revenue growth, mix of business, and profit.
Work closely with Chubb underwriting staff and field colleagues to promote a One Chubb approach to products and capabilities.
Maintain and share feedback surrounding market conditions specific to the geographic territory.
Execute Chubb agency management strategies, develop & manage key strategic relationships.
Identify new customers through effective pipelining, pre-qualification, territory analysis and management
QUALIFICATIONS
Minimum
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$81,500.00 - $134,500.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution.
**What Will You Do?**
+ Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics.
+ Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds.
+ May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization.
+ May coach and mentor on specific projects.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience with competitive analysis tools.
+ Strategic thinker with the ability to use sound judgment to resolve issues as they arise.
+ Excellent communication skills with the ability to consult and present information effectively.
+ Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners.
+ Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand ratemaking and its application, such as profitability, risk loads, etc.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Two years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$81.5k-134.5k yearly 44d ago
Premium Audit Auditor II
Zurich Na 4.8
Zurich Na job in Indianapolis, IN
127372 Zurich North America is hiring a Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin.
Key Accountabilities:
+ Plan, organize and manage assigned workload and territory.
+ Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.
+ Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
+ Ensure that audited exposures are accurately calculated.
+ Resolve potential disputes/questions that arise from the auditing function.
+ May assist in the training process for new auditors.
+ Provide technical advice that enables a customer to solve a problem or improve business .
+ Develop and maintain positive customer relationships.
+ Anticipate customer needs and provide feedback on trends in order to recommend changes.
+ Escalate technical issues within function or unit.
+ Listen and understand needs, provide feedback for improvements to processes, customer service or products.
+ Participate in short-term defined scope projects
Basic Qualifications:
+ Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR
+ Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND
+ Experience with laptop computer auditing and Microsoft Office
+ Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices
Preferred Qualifications:
+ APA
+ CPCU
+ Large, multi-state premium audit experience
+ Strong verbal and written communication skills
+ Advanced Microsoft Excel skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is$65,900.00 - $134,875.00,with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Texas Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - Pennsylvania Virtual Office, AM - Wisconsin Virtual Office, AM - Florida Virtual Office, AM - Ohio Virtual Office, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Michigan Virtual Office, AM - Nebraska Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Georgia Virtual Office, AM - Iowa Virtual Office, AM - North Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Delaware Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Alabama Virtual Office, AM - New Hampshire Virt. Office, AM - Virginia Virtual Office, AM - Louisiana Virtual Office, AM - Arkansas Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - North Dakota Virtual Office, AM - Mississippi Virtual Office, AM - Rhode Island Virtual Office, AM - Vermont Virtual Office, AM - West Virginia Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$36k-52k yearly est. 60d+ ago
Marketing Account Executive
Great American Insurance 4.7
Homecroft, IN job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Strategic Comp has an exciting opportunity for a Marketing Account Executive in work comp insurance with strong knowledge of and relationships with key insurance agencies inIndianapolis, Cincinnati and or Louisville. This remote role is to market products and services through the independent agency system in this specific geographic territory, with overall goals of achieving a high level of renewal retention, and an appropriate level of profitable growth of new business. This role will focus on communication and relationship management with the agent, our underwriting department, and our Account Executives who work with our insureds. The successful candidate will be required to demonstrate knowledge and the intricacies of Strategic Comp's product via strong group presentation skills as well as effective one-on-one communication. This position is not the traditional “marketing rep” job. Instead, it is an in-depth working of new business and renewal work comp accounts, with all new business submissions coming directly to the Marketing Account Executive, who serves as the front-line underwriter. After gathering additional data, this role presents the account to our Underwriting Department, including with it a strategy for successfully getting the order.
The person hired for this position will work from their home and will be required to travel up to
60%
of the time including some overnight travel. A company car is provided. In addition to a competitive total rewards program, we offer an annual discretionary bonus for this position.
Here's who we are. Our division, Strategic Comp, is part of Great American Insurance Company established and based in Cincinnati, OH. The operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of supplemental insurance products. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG's common stock is listed and traded on the New York Stock Exchange (“NYSE”) and NASDAQ under the symbol “AFG.”
Here's what we do and how we operate. We insure workers' compensation coverage for large companies, using our deductible program and working through the independent agency system. Strategic Comp employees know that they make a difference, and they feel appreciated. In fact, we received a 98% rating for overall job satisfaction from those taking our employee survey, making it no surprise that our employee turnover is less than 3%. This clearly indicates the passion and energy our staff has for the job they do… and they seldom want to work anywhere else, feeling that this is the best job they have ever had. A big reason for these successes is due to our careful matching of the right job with the right person.
Our service in claims, loss control, and management is second to none. The difference our employees feel about working with Strategic Comp translates over to our customers, too. Our renewal retention is 90+%, meaning our customers, don't want to leave us either. Our reputation and results are the envy of many competitors.
Qualifications
A Bachelor's degree and at least 10+ years of experience in production underwriting or marketing commercial insurance on large accounts, preferably in workers' compensation, is required. Additional experience in underwriting, loss control, or claims is a plus. Qualified candidates must have knowledge of the workings of the Independent Agent system and have strong knowledge of and relationships with the key agencies in the territory.
The successful candidate will reside in one of the three cities mentioned above -
Indianapolis, Cincinnati, or Louisville.
Business Unit:
Strategic Comp
Salary Range:
$95,000.00 -$130,000.00
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at ****************************
*Excludes seasonal employees and interns.
$44k-60k yearly est. Auto-Apply 20d ago
AVP- Complex Claim Liability Specialist
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$132,800.00 - $219,100.00
**Target Openings**
1
**What Is the Opportunity?**
Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million.
+ Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.
+ Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts.
+ Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
+ Utilize diary management system to ensure that all claims are handled timely.
+ At required time intervals, evaluate liability & damages exposure.
+ Establish and maintain proper indemnity & expense reserves.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
+ Develop and employ creative resolution strategies.
+ Effectively and efficiently manage both allocated and unallocated loss adjustment expenses
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives.
+ Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost.
+ LEADERSHIP:
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following:
+ Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases.
+ Provide mentoring or training as request by field severity management.
+ COMMUNICATION/INFLUENCE:
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
+ Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
+ Assist underwriting business partners in marketing and account-contact.
+ Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field.
+ Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves.
+ Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management.
+ Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines.
+ OTHER ACCOUNTABILITIES:
+ Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
+ Track and control legal expenses to assure cost-effective resolution.
+ Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Closely monitor independent counsel to ensure quality product.
+ Actively participate in periodic file quality reviews.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree preferred or equivalent business experience.
+ 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement).
+ Position requires a proficiency in oral and written communications.
+ Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others.
+ Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution.
+ Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Extensive experience handling large exposure and/or complex liability claims.
+ Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Thorough understanding of the litigation process, relevant case and statutory law.
+ Ability to recognize, analyze and advise on complex coverage, liability and damage issues.
+ Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data.
+ Create and manage positive working relationships with business and marketing partners.
+ Ability to analyze and effectively respond to human resource issues.
+ Utilize technology as a strategic tool.
+ Ability to make independent decisions up to $1,000,000 without involvement of supervisor.
+ Competencies:
+ Leading the Business - Drive Results.
+ Leads Change - Executes Business Strategy.
+ Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace.
+ Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility.
**What is a Must Have?**
+ High School Degree or GED.
+ 5 years bodily injury litigation claim handling experience or 10 years litigation experience.
+ In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) are required to be obtained within three months of starting the job.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$132.8k-219.1k yearly 13d ago
Licensed Insurance Agent
Kemper 4.0
Indianapolis, IN job
**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises._
**Role:** Licensed Insurance Sales Agent (with sign-on bonus and uncapped commissions).
**Employment Type** : Full-Time with Benefits
**Work Arrangement** : Field Role
**Career and Opportunity** :
Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.
Kemper Life is actively seeking licensed agents to join our field sales teams. As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for premiums collected each month. With Kemper's pay-for-performance compensation model, agents have the opportunity to determine their own income. As your book of business expands, so does your earning potential. Exceptional performance is also recognized through awards, prizes, and company-sponsored trips.
If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.
**Benefits:**
Kemper offers competitive benefits, including:
+ Major Medical and Dental Insurance
+ Group Life Insurance
+ Short-Term & Long-Term Disability
+ 401(k) with Company Match
+ Paid Vacation
+ Employee Stock Purchase Program
+ Great work-life balance. Benefit from autonomy in managing your customer visits and premium collection schedule
+ Career growth and promotional opportunities
Licensed Agent Bonus Program
Through Kemper's Licensed Agent Bonus Program, new agents who are licensed to sell all Kemper Life Products will be eligible for up to $4,750 in bonuses during their first year.
+ $750 bonus when hired and assigned to an agency
+ $1,500 bonus after six production months
+ $2,500 bonus after 12 production months
*To qualify for these bonuses, agents must maintain a $200 average monthly issued premium and be an active employee in good standing. Agents must be fully licensed to sell all Kemper Life products in his/her resident state. The Licensed Agent Bonus Program is not available to rehires or agents with temporary licenses.
**Responsibilities:**
**Day-to-Day Activities** :
+ Coordinating home visits and conducting sales presentations, recommending products, and closing new sales
+ Prospecting for new sales opportunities
+ Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine
+ Responding promptly to service requests such as beneficiary changes, claims, and loans
+ Record keeping, accounting for money collected, and processing policy paperwork
**Agent Expectations:**
+ Grow the assigned territory through new sales
+ Build strong working relationships with customers
+ Devote the time necessary to fulfill the responsibilities of the role
+ Pursue continuous professional development in insurance products and sales effectiveness
**Minimum Qualifications:**
+ Must be fully licensed to sell all Kemper Life's products (Life, Health, P&C)
+ Customer service experience
+ Must be at least 18 years of age
+ Valid driver's license with required auto insurance coverage
+ Dependable vehicle for daily travel
+ Ability to pass a background check, motor vehicle report, and drug screening
+ Authorization to work in the United States
Opportunity is knocking. Don't let it pass you by!
_Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality throughout our organization, and we work diligently to maintain a workplace that is free from discrimination._
_Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper, and Kemper will not be obligated to pay a placement fee._
_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it._
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers.
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
$30k-36k yearly est. 60d+ ago
Management Consultant-Commercial Construction Industry (Commission Based)
Travelers Insurance Company 4.4
Indianapolis, IN job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .