Part-Time RCIS Crop Claims Field Adjuster I
Zurich Na job in Lansing, MI
128055 Zurich is looking for a Part-Time RCIS Crop Claims Field Adjuster I to work out of Michigan state.This incumbent will work from a home-based office. This position is scheduled to work 20 hours per week. Approximately 50% travel is expected to cover the territory.
**The ideal candidate will need to live and service within a 50-to-60-mile radius of the following area in Michigan: South of Grand Rapids.**
Zurich is currently looking for a Parti-Time RCIS Crop Claims Field Adjuster I to join our Rural Community Insurance Services (RCIS) team. RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.
This is a great opportunity to serve the agricultural community.
As a Part-Time Crop Adjuster, your primary responsibilities will include:
+ With minimal supervision, completes field inspections and related responsibilities such as reading maps and aerial photos, measuring fields, storage bins, and discussing findings of crop loss with farmers on the most complex non-routine, problematic claims including controversial claims.
+ Ability to convey complex regulations and interpretations to claimants, agents, and industry people on claim situations.
+ Performs fact finding regarding crop damage, records information and transmits loss information to accurately determine potential indemnities.
+ Gather relevant facts, utilizing applicable law and establishing basic principles of negligence.
+ Complete claim reviews and audits on lower-level adjusters as assigned.
+ Ensure legal compliance by maintaining a strong working knowledge of regulatory and company policies and procedures.
+ Contribute to the team effort by accomplishing related results and participating on projects as needed.
Basic Qualifications:
+ High School Diploma or Equivalent and 6 or more months of experience in the agricultural area
+ Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date
+ Reliable personal transportation and travel within territory
+ Valid Driver's License
+ RCIS Crop Adjuster Physical Requirements:walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions
Preferred Qualifications:
+ Excellent verbal, written and interpersonal communication skills
+ Strong organization and prioritization skills
+ Experience as a Crop Claims Field Adjuster
+ Intermediate Microsoft Office skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The proposed hourly rate for this position is $20.96 - $28.75, with short-term incentive bonus eligibility set at 5%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - MI Virtual
Remote Working: Yes
Schedule: Part-Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-
EOE Disability / Veterans
Premium Audit Auditor II
Zurich Na job in Lansing, MI
127372 Zurich North America is hiring a Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin.
Key Accountabilities:
+ Plan, organize and manage assigned workload and territory.
+ Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.
+ Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
+ Ensure that audited exposures are accurately calculated.
+ Resolve potential disputes/questions that arise from the auditing function.
+ May assist in the training process for new auditors.
+ Provide technical advice that enables a customer to solve a problem or improve business .
+ Develop and maintain positive customer relationships.
+ Anticipate customer needs and provide feedback on trends in order to recommend changes.
+ Escalate technical issues within function or unit.
+ Listen and understand needs, provide feedback for improvements to processes, customer service or products.
+ Participate in short-term defined scope projects
Basic Qualifications:
+ Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR
+ Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND
+ Experience with laptop computer auditing and Microsoft Office
+ Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices
Preferred Qualifications:
+ APA
+ CPCU
+ Large, multi-state premium audit experience
+ Strong verbal and written communication skills
+ Advanced Microsoft Excel skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $64,600.00 - $132,400.00,with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Texas Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - Florida Virtual Office, AM - Ohio Virtual Office, AM - Pennsylvania Virtual Office, AM - Wisconsin Virtual Office, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Michigan Virtual Office, AM - Nebraska Virtual Office, AM - Georgia Virtual Office, AM - Iowa Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - North Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Delaware Virtual Office, AM - Oklahoma Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Alabama Virtual Office, AM - Louisiana Virtual Office, AM - New Hampshire Virt. Office, AM - Virginia Virtual Office, AM - Arkansas Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - North Dakota Virtual Office, AM - Mississippi Virtual Office, AM - Rhode Island Virtual Office, AM - Vermont Virtual Office, AM - West Virginia Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
Insurance Sales & Customer Service
Fenton, MI job
The Farmers Insurance Agency of John Gatz is one of the areas fastest growing Farmers Insurance agencies. Our rapid growth is YOUR opportunity. If you are tired of the slow flow of customer traffic in your current agency, then we have the opportunity for you.
Due to our rapid growth, we are looking for one driven, professional, enthusiastic, self-motivated, and customer-focused individual to join our sales team.
Job Description
As a Sales Producer, you will be an employee of the agency and not of Farmers Insurance or its affiliates. Agency staff members perform the fundamental role of servicing customers, supporting the agency owner, and building strong relationships within the community.
Sales Producers have the opportunity to work as a member of a team of professionals focused on providing insurance and financial products to help customers protect their homes, cars, lives, and retirement incomes.
Full time position:
Commissions + Residuals + Lucrative Bonuses
Key Responsibilities
• Ensure positive customer experience with every interaction
• Handle and process all leads (in person, phone, sales, service, etc.) in a timely manner
• Deepening relationships with customers by selling additional products
• Demonstrate strong communication skills
• Providing excellent customer service by processing payments and reporting claims
• Conducting needs-based policy reviews and updating policies and coverage as needed
• Cross-selling existing customers with other Farmers products and brokered products where available
• Participate in weekly meetings
• Prospecting ad generating new business through leads and referrals
• Generating accurate quotes at high volumes
• Work well in a team environment and cultivate relationships with others
• Demonstrate a passion to discuss an insured's need for life insurance
• Maintain proper time management and execute follow up
• Maintaining accurate documentation in agency systems
Qualifications
Qualifications
• Candidate should be self-motivated and driven, reliable and have a positive attitude
• Ability to effectively work with teammates to ensure seamless customer experience
• Efficient and driven to fulfill customer needs
• Strong computer skills
• Must have the ability to multi-task
• Strong organizational skills
• Property and Casualty/Life and Health licenses with one year minimum insurance agency experience preferred (unlicensed candidates who are willing to obtain licenses may also be considered)
• Previous sales experience is a plus. Insurance experience preferred but not necessary with a proven sales background
• Bilingual candidates encouraged to apply!
Additional Information
About Farmers Insurance:
Farmers Insurance is one of the country's largest home and auto carriers as well as the top specialty product carrier in the U.S. We have been recognized as the #1 Corporate Training Program by Corporate Exchange USA & Training Magazine.
Account Executive (Underwriter), Construction Loss Sensitive, Large Project
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business.
+ Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
+ Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
+ Identify and capture new business opportunities using consultative marketing and sales skills.
+ Develop and execute agency sales plans. Execute region/group sales plans.
+ Perform other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Three to five years of relevant underwriting experience with experience in construction loss sensitive.
+ Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Communication skills with the ability to successfully negotiate with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
VP & Medical Director
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Risk Management, Modeling Analytics Lead
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics, Data Science
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$169,400.00 - $279,600.00
**Target Openings**
1
**What Is the Opportunity?**
The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils.
The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs.
**What Will You Do?**
We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include:
+ Provide thought leadership and strategy support related to portfolio cyber risk
+ Validate cyber aggregation risk models and technographic scores
+ Assist the Cyber Underwriting team with subject matter technical expertise and guidance
+ Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership
+ Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack
+ Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios)
+ Monitor the Company's exposures, aggregations, and peril-specific book mix changes
+ Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development
+ Create and maintain collaborative relationships with business partners
**What Will Our Ideal Candidate Have?**
+ Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus
+ Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data
+ Knowledge of insurance concepts, coverage, products, and operations preferred
+ Ability to apply emerging statistical procedures to large highly complex work
+ Working knowledge of a programming language such as Python/R/Matlab preferred
+ Works well both independently & within a team, strong organization, and time management
+ Demonstrated ability to convey technical concepts across professional fields of discipline
**What is a Must Have?**
+ Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience.
+ Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Senior Mainframe IMS Systems Programmer
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal.
Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
+ Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation.
+ Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks.
+ Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc.
+ Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc.
+ Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect.
+ Develops and tests solutions for high availability and disaster recovery.
+ Occasional weekend work and after hours on call support.
+ Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
+ Drives the execution of departmental and corporate programs.
+ Leverages infrastructure technology to develop and/or redesign technology solutions.
+ Builds, leverages, and maintains effective alliances across technical and business community.
+ Interacts with customers to achieve efficient, effective results.
+ Multi-tasks, prioritizes according to business priorities and production availability requirements.
+ Seen as a technical expert within service delivery organization (SDO) and consults across SDOs.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Three (3) plus years of infrastructure engineering/systems administration experience preferred.
+ Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions.
+ Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues.
+ Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus.
+ Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
+ Expert knowledge of one or more of the following technical skills:
+ Foundational IT Infrastructure, Operating Systems and Software.
+ Knowledge of process discipline and IDLC methodology.
+ Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Agency Marketing (emphasis on telemarketing)
Brighton, MI job
Farmers Insurance Group of Companies is one of the nation's largest insurance companies and provides a wide range of insurance and financial services products. We are experiencing rapid growth in Michigan and are looking to add the best of the best onto our team to help us grow further. Our comprehensive training program is ranked as the best corporate training program in the industry and the 4th overall in the world, as named by Training Magazine. In fact, the Farmers training program and Farmers University have been inducted into the prestigious Training 125 Hall of Fame in February of 2014. Enjoy some of the highest new business commissions in the industry.
The District Office of Deborah Hoffman is ranked as the #1 District Office in the state, #1 in the territory, #1 in the eastern zone, and #5 in the entire country out of 366 District Offices! Do you like to WIN and want to be part of a President's Council Award winning team? Apply today!
Job Description
Responsibilities:
Contact retail and commercial prospects to collect client information
Set Appointments for agency personnel to conduct sales presentations and policy reviews
Market through
cold calling,
email campaigning, etc.
Coordinate/Attend marketing and recruiting events a possibility
Provide support for office administration
Qualifications
Proficiency in relevant computer applications
Excellent communication/interpersonal skills
Have excellent organizational skills
Confident, self-starter who works well independently
Must have ability to multi-task
Good phone skills
Knowledge of sales and marketing principles and strategies
Relevant work experience in sales, marketing, promotions or telemarketing
Additional Information
General Information:
Flexible work hours full or part time
Hourly Compensation plus incentive
Opportunity for advancement
Experience is telemarketing is desired
All your information will be kept confidential according to EEO guidelines.
3rd Shift Print Supervisor
Caledonia, MI job
We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: On-site ( #LI-Onsite )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Supervises, plans, directs and controls high speed production and test activities of Document Services & Logistics (DS&L) functions by validating requirements and overseeing workflow. Ensures timely and accurate distribution of quality corporate transactional and marketing documents. Interfaces with local business units, functional departments including technical support and 3rd party vendors such as equipment maintenance technician staff and management in order to meet production requirements. Provides leadership, guidance and mentorship to assigned production staff.
What You'll Do
* Supervises staff of 6-15 operators with a focus on timely and quality production of workflow and meeting Service Level Agreements (SLA). Monitors work process to ensure requirements are handled efficiently within a defined timeline. Maintains coordination of test volume activities of DS & L functions ensuring compliance and actively monitors department resources, including equipment and software, to supply proper tools for operators to perform job responsibilities in a safe manner. Leads daily shift turnover meeting to review workload and print equipment status to operators in order to prepare team for shift expectations.
* Utilizes Excel and Access to analyze and prepare production reports reflecting overall job activity including materials processed and equipment used among operator staff. Presents monthly reporting including SLA results, production volumes and overall initiatives to the staff. Engages in problem management and resolution. Makes sound recommendations for work distribution based on analysis and overall trends in department workflow. Conducts analysis of staff work environment needs and performs research to review and recommend vendor products for staff production use.
* Responsible for performance management of operator and lead staff and effectively addresses concerns. Conducts regular coaching sessions with employees to review job performance and addresses concerns with proper action. Ensures staff adherence to company policies and department mandated processes and procedures, and ensures compliance with all wage and hour activities. Evaluates staffing needs and actively participates in employee selection, onboarding and training of new employees. Upholds compliance to safety standards by performing monthly safety audits and addresses any safety concerns.
* Drives efforts within continuous process improvement and/or Kaizen efforts in order to execute problem resolution. Identifies and oversees implementation of departmental process improvements. Confirms all staff complies to new standards to ensure compliance in safety and internal process standards. Clearly communicates changes to process and/or department initiatives to staff and conducts follow up to ensure accordance to guidelines.
* Builds and maintains strong working relationships with internal and external vendors such as Presort team and USPS; collaborates effectively to ensure a positive customer experience. Escalates feedback and concerns to leadership to address issues affecting production environment. Participates in special projects, as needed, and prepares teams for new implementations related to group output. Performs other duties as assigned.
Shift Hours
* Shift hours will be: 3rd Shift, Sunday - Thursday, 10:30pm - 7am in our Caledonia, MI location. Shift premium does apply: 10%.
* The primary hours for this position are during 3rd shift, the supervisor will be required to attend meetings outside of regular shift hours including bi-weekly and monthly department and divisional leadership meetings, quarterly townhalls, and other meetings that are scheduled throughout the year at a leadership level.
* Additionally, there may be times that flexibility to work outside of shift hours is needed to ensure communication with incoming/outgoing leadership, as well as for some project involvement as needed.
What You'll Bring
* 1-3 years leadership experience within production and/or mailing industry.
* 1-3 years demonstrated experience with mainframe or server based printing in a large multi-task computerized environment preferred.
* Demonstrated experience with large scale printing systems and/or insert mailing technologies preferred.
Education Requirements
* High school diploma or equivalent required.
* Bachelor's degree preferred.
Additional Qualification
* Effective leadership skills.
* Demonstrated analytical skills.
* Possesses flexibility to work in a fast paced, dynamic environment.
* Demonstrated problem solving skills.
* Highly thorough and dependable.
* Ability to work within tight timeframes and meet strict deadlines.
* Instills commitment to organizational goals.
* Effective interpersonal skills.
* Effective conflict management skills.
* Demonstrates a high commitment to quality.
* Demonstrated time management and priority setting skills.
* Demonstrates a high level of accuracy, even under pressure.
Physical Environment
This position operates in a production operation environment that involves normal and customary distractions and interruptions along with moderately high noise levels. Occasional exposure to moving mechanical parts and conditions that could affect respiratory system or skin (fumes, dust, inks, solvents, oils).
Benefits
* Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $68,640 - $107,250
o CO Only: $63,200 - $92,730
o HI/IL/MN/VT Only: $63,200 - $99,220
o MA Only: $63,200 - $99,220
* o MD Only: $63,200 - $99,220
o DC/NJ/NY/OH Only: $63,200 - $107,250
o Albany County, NY/Cleveland, OH: $67,440 - $92,730
o WA Only: $77,969 - $112,750
* Bonus Opportunity (based on Company and Individual Performance)
* 401(k)
* Medical
* Dental
* Vision
* Health Savings and Flexible Spending Accounts
* Life Insurance
* Paid Time Off
* Paid Parental Leave
* Tuition Assistance
* For more information, review "What we offer" on https://*********************************/#offer
Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplyAgency Sales Manager
Brighton, MI job
Farmers Insurance Group of Companies is one of the nation's largest insurance companies and provides a wide range of insurance and financial services products. We are experiencing rapid growth in Michigan and are looking to add the best of the best onto our team to help us grow further. Our comprehensive training program is ranked as the best corporate training program in the industry and the 4th overall in the world, as named by Training Magazine. In fact, the Farmers training program and Farmers University have been inducted into the prestigious Training 125 Hall of Fame in February of 2014. The District Office of Deborah Hoffman is ranked as the #1 District Office in the state, #1 in the territory, #1 in the eastern zone, and #5 in the entire country out of 366 District Offices! Do you like to WIN and want to be part of a President's Council Award winning team? Apply today!
Job Description
Key Job Duties:
The primary responsibility of the position is to drive and grow new business revenue. You'll manage client relationships to ensure that your clients' needs and requirements are met. This will require you to serve as their advocate within Farmers to provide them with a comprehensive portfolio of solutions and options. Other exciting and fulfilling responsibilities include:
Ensure the smooth running of the office on a day-to-day basis
Manage and support staff
Positive track record of increasing sales and driving the bottom line
Contact customers to sell multiple types of insurance policies
Use our proven marketing systems to develop a long term source of prospects
Determining clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments
Make a difference in people's lives with information about coverage and help customers when disaster strikes
Enhancing agency reputation by accepting ownership for accomplishing
Insure clients receive superior customer service
Stay current on all products and services offered by Farmers as well as industry regulations and news
Be a strong presence in the community by supporting local schools, youth programs, sports teams, charity organizations and more
Perks We Offer:
We understand that excellent representatives need excellent rewards, so our company is proud to offer the following benefits and perks:
Flexible training program that is complimentary to your current work and/or personal schedule
Work/life balance that allows you to enjoy the things you love doing most while making a positive impact in the community.
Health, Dental and Vision Insurance plans available
Retirement plan options
Career security and stability - our company has been flourishing for 90 years
Initial and ongoing training and support - our company offers a top rated and award winning training program that addresses the personal growth needs in different stages of your career
Exciting bonuses, awards/recognition, and trips
Qualifications
Preferred Knowledge, Skills & Abilities:
Sales, account management, business development, and/or marketing experience
Experience in owning or managing a business
Strong track record of growing revenue and increasing the bottom line
Goal-oriented, and thrives in a reward-based atmosphere.
Excellent written and verbal communications, as well as positive interpersonal skills
Optimistic attitude demonstrating positivity, enthusiasm, self-motivation, and exceptional work ethic.
Organizational and time management skills
Requirements:
Ability to submit to and pass a
motor vehicle, financial/credit, and criminal background check
Has reliable transportation and a valid driver's license
Conducts themselves with the utmost professionalism and represents the company in a positive light
Ethical in dealings with clients, co-workers, and members of the community.
Have or willing to get both property/casual and life/accident/health insurance licenses
Additional Information
At this time, we are only considering local candidates who currently reside in Michigan. If you are living out of state but are planning on relocating, please contact a local Farmers Insurance District Office in your state to begin the selection/interview process.All information will be kept confidential according to EEO guidelines.
Management Consultant-Commercial Construction Industry (Commission Based)
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Agency Manager-Sales Professional
Jackson, MI job
At F A R M E R S , you'll join our elite group of entrepreneurs who are empowered to help their clients protect and grow their assets. You'll build your own business while helping individuals, families and small businesses build a better future. About Farmers Insurance
Since 1928, Farmer Insurance Companies have insured over 10 million customers nationwide and is widely known as one of the largest, most respected household brand names in the insurance business. Farmers is the third largest auto and home insurance provider in the US, and is well known for its specialty products for boats, RVs and commercial auto; annuities and mutual funds; and small/large business insurance. Farmers Agents have the ability to provide their clients with all of their insurance and financial needs, whether working with families, individuals, or businesses.
Farmers Agents
In 2011, our top 2,500 Farmer's Agents earned an average of $500,000 with our top 500 earning well over $1,000,000. Typically, a new agent will earn between $45,000 and $75,000 and here's why:
Business development, marketing, sales & product training
3
-year financial assistance package (base income + commissions)
Mentoring and Support from District Office Staff
More Products & Services to offer than ANY other company
Highly competitive commission and renewal structure
Flexible hours & potential to continue your job while training
Life, dental, vision, AD&D & E&O benefit plans
Are you a candidate?
We are seeking enthusiastic and motivated professionals who are willing to invest their time and energy into creating a profitable and rewarding business. You must be a self-starter who is truly motivated to have their own business.
Additional Considerations:
Bachelor's Degree Preferred (but not required)
Good Credit History
Financial Stability
Favorable Driving Record
Previous sales or management experience a plus.
Strong work ethic
Additional Information
SUBMIT RESUME AT:
**********************************************************************
Insurance Advisor Sales Trainee
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service, Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
10
**What Is the Opportunity?**
Are You a New Grad? Launch Your Career in Insurance Sales!
What You'll Do:
Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage.
Your Growth Journey:
-Comprehensive Paid Training: we invest in making you an expert
-Real Impact from Day One: manage your client relationships and close deals
-Master Consultative Selling: no pushy tactics, just genuine problem-solving
What Success Looks Like:
-Converting warm leads to customers, no cold calling required.
-Build lasting client relationships through strategic outbound communication.
-Analyze customer needs and recommend tailored insurance coverage
-Drive revenue through authentic, consultative conversations
-Thrive in a fast-paced, results-driven environment
The Package:
-Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K.
-Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more!
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future.
*As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Client Systems Engineer I - Senior Deskside Support in Caledonia, MI (Hybrid)
Caledonia, MI job
We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Provides onsite deskside support and resolutions for challenging technical issues relating to client systems. Performs root cause analysis by utilizing problem determination and analytical skills relating to applications, hardware, access, connectivity, security, database, mobile devices, and peripherals. Assists with hardware installations, imaging, and troubleshooting of end-user devices. Leads minor projects such as department initiatives, compliance reports, and roadmap items. Creates and modifies knowledge base articles and technical documentation as needed. Provides exceptional customer service while ensuring minimal disruption to the business. Collaborates internally and externally relative to their department while being customer-focused.
What You'll Do
* Provide onsite deskside support for end-user devices, including desktops, laptops, printers, and peripherals.
* Perform hardware diagnostics, repairs, and replacements as needed.
* Install, configure, and troubleshoot operating systems, applications, and drivers.
* Image and deploy new systems, ensuring compliance with enterprise standards.
* Resolve complex technical issues referred from the Help Desk that involve applications, hardware, access, security, database, mobile devices, and server items in an enterprise environment.
* Perform root cause analysis and develop solutions and/or requirements for solutions.
* Manage enterprise-level client security (encryption, antivirus, firewall, data loss prevention, policies, etc.), client endpoint management (Intune, NexThink, etc.), Active Directory, and VDI.
* Assist with network connectivity troubleshooting for wired and wireless devices.
* Support conference room technology and AV equipment as needed.
* Manage minor projects such as testing, deployment, and remediation; develop customer training documentation, processes/procedures, and technical documentation.
* Maintain accurate asset tracking and inventory for end-user hardware.
What You'll Bring
* Three years of technical experience or IT-related equivalent technical knowledge in an enterprise environment, including deskside support.
* Hands-on experience with hardware troubleshooting, imaging tools, and enterprise endpoint management systems.
Education Requirements
* High school diploma or equivalent required.
* Bachelor's degree preferred or equivalent, IT related certifications and relevant experience.
Special Skill Requirement
* Strong and effective written and verbal communication skills.
* Excellent customer service and interpersonal skills for onsite interactions.
* Ability to lift and move computer equipment as needed.
Benefits
* Farmers offers a competitive salary commensurate with experience, qualifications and location.
* Bonus Opportunity (based on Company and Individual Performance)
* 401(k)
* Medical
* Dental
* Vision
* Health Savings and Flexible Spending Accounts
* Life Insurance
* Paid Time Off
* Paid Parental Leave
* Tuition Assistance
* For more information, review "What we offer" on https://*********************************/#offer
Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplyAssociate State Manager, Personal Lines
Howell, MI job
Our Personal Lines department is seeking a Associate State Manager to join our growing team. Position Overview/Summary: This position assists in the development, implementation, and management of pricing and distribution plans for assigned states which have significant strategic and financial importance to the enterprise. Working directly with the both the State Manager and distribution arm of the organization, the Associate State Manager aggressively collaborates in the development, execution and monitoring of operating plans resulting in P L objectives, including the areas of combined ratio, revenue growth, regulatory management, and legal compliance.
This is a Full-time, Exempt role.
Responsibilities/Essential Functions:
Work closely with Marketing, Operations, Claims, Actuarial, Underwriting, ATS, and Legal to develop and implement state-specific strategies to meet or exceed margin and volume and to respond to market changes.
Assist in monitoring the performance and communication of product information, pricing issues, underwriting philosophies, strategies, and financial results to team members.
Coordinates, facilitates and leads communication across functions and the state management team.
Develop an in-depth knowledge of state markets and key competitors by product line.
Assists in facilitating the integration of competitive intelligence to support business strategies.
Develop a broad base of industry knowledge and current economic and business trends.
Communicates effectively with all levels and audiences. Able to adjust communication approach as needed based on the audience.
Leverage networks and relationships within and outside of functional area to complete work.
Acts as a change agent and effectively focuses the resources during times of transition and change.
May mentor other state analysts.
Required Skills, Key Competencies and Experience: Requirements
MBA required plus 2 to 5 years personal lines insurance experience managing a state P L operating plan.
Absent direct personal lines insurance experience, MBA plus 5 to 8 years broad based experience in financial services
Sr. Analyst, Product Management, Portfolio Risk Management
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$81,500.00 - $134,500.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution.
**What Will You Do?**
+ Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics.
+ Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds.
+ May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization.
+ May coach and mentor on specific projects.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience with competitive analysis tools.
+ Strategic thinker with the ability to use sound judgment to resolve issues as they arise.
+ Excellent communication skills with the ability to consult and present information effectively.
+ Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners.
+ Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand ratemaking and its application, such as profitability, risk loads, etc.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Two years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Insurance Sales & Customer Service
Fenton, MI job
The Farmers Insurance Agency of John Gatz is one of the areas fastest growing Farmers Insurance agencies. Our rapid growth is YOUR opportunity. If you are tired of the slow flow of customer traffic in your current agency, then we have the opportunity for you. Due to our rapid growth, we are looking for one driven, professional, enthusiastic, self-motivated, and customer-focused individual to join our sales team.
Job Description
As a Sales Producer, you will be an employee of the agency and not of Farmers Insurance or its affiliates. Agency staff members perform the fundamental role of servicing customers, supporting the agency owner, and building strong relationships within the community. Sales Producers have the opportunity to work as a member of a team of professionals focused on providing insurance and financial products to help customers protect their homes, cars, lives, and retirement incomes. Full time position: Commissions + Residuals + Lucrative Bonuses
Key Responsibilities • Ensure positive customer experience with every interaction • Handle and process all leads (in person, phone, sales, service, etc.) in a timely manner • Deepening relationships with customers by selling additional products • Demonstrate strong communication skills • Providing excellent customer service by processing payments and reporting claims • Conducting needs-based policy reviews and updating policies and coverage as needed • Cross-selling existing customers with other Farmers products and brokered products where available • Participate in weekly meetings • Prospecting ad generating new business through leads and referrals • Generating accurate quotes at high volumes • Work well in a team environment and cultivate relationships with others • Demonstrate a passion to discuss an insured's need for life insurance • Maintain proper time management and execute follow up • Maintaining accurate documentation in agency systems
Qualifications
Qualifications • Candidate should be self-motivated and driven, reliable and have a positive attitude • Ability to effectively work with teammates to ensure seamless customer experience • Efficient and driven to fulfill customer needs • Strong computer skills • Must have the ability to multi-task • Strong organizational skills • Property and Casualty/Life and Health licenses with one year minimum insurance agency experience preferred (unlicensed candidates who are willing to obtain licenses may also be considered) • Previous sales experience is a plus. Insurance experience preferred but not necessary with a proven sales background • Bilingual candidates encouraged to apply!
Additional Information
About Farmers Insurance:
Farmers Insurance is one of the country's largest home and auto carriers as well as the top specialty product carrier in the U.S. We have been recognized as the #1 Corporate Training Program by Corporate Exchange USA & Training Magazine.
Senior Litigation Adjuster
Howell, MI job
Our Claims team is currently seeking a Senior Litigation Adjuster for either Commercial General Liability (CGL) or Auto Bodily Injury (ABI). This is a full-time, exempt role with a hybrid work schedule (two days in the office) or fully remotely for those not near a Hanover office.
POSITION OVERVIEW:
This position requires daily telephone contacts with the policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve customers.
IN THIS ROLE, YOU WILL:
Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
Responsible for the settlement of litigated cases, involving disputes over coverage, liability, and damages issues.
Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.
Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion.
Identifies possibly suspicious claims
Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question.
These claims require the highest level of investigation, analysis, evaluation, and negotiation.
Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.
Will be utilized as a technical resource by adjusters.
Will represent the company at mediation, arbitration and trials.
Review and analyze contracts, leases, and identify risk transfer opportunities
Demonstrate ability to write positional coverage letters.
Manage litigation expenses.
Reports into Unit Manager
WHAT YOU NEED TO APPLY:
Typically has 5 + years of litigation experience with insurance carrier. (TPA experience will not be considered)
Bachelor's degree or equivalent experience, industry designation preferred.
Dedicated to meeting the expectations and requirements of internal and external customers
Makes decisions in an informed, confident and timely manner
Maintains constructive working relationships despite differing perspectives
Considers the perspectives of others and gives them credibility
Strong organizational and time management skills
Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
Understanding of applicable statutes, regulations and case law
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
Easily adapts to new or different changing situations, requirements or priorities.
Cultivates an environment of teamwork and collaboration
Operates with latitude for un-reviewed action or decision.
Computer experience (MS Office, excel, word, etc)
Ability to work in a paperless environment.
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
AVP- Complex Claim Specialist
Lansing, MI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$132,800.00 - $219,100.00
**Target Openings**
2
**What Is the Opportunity?**
Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million.
+ Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.
+ Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts.
+ Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
+ Utilize diary management system to ensure that all claims are handled timely.
+ At required time intervals, evaluate liability & damages exposure.
+ Establish and maintain proper indemnity & expense reserves.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
+ Develop and employ creative resolution strategies.
+ Effectively and efficiently manage both allocated and unallocated loss adjustment expenses
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives.
+ Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost.
+ LEADERSHIP:
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following:
+ Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases.
+ Provide mentoring or training as request by field severity management.
+ COMMUNICATION/INFLUENCE:
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
+ Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
+ Assist underwriting business partners in marketing and account-contact.
+ Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field.
+ Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves.
+ Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management.
+ Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines.
+ OTHER ACCOUNTABILITIES:
+ Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
+ Track and control legal expenses to assure cost-effective resolution.
+ Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Closely monitor independent counsel to ensure quality product.
+ Actively participate in periodic file quality reviews.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree preferred or equivalent business experience.
+ 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement).
+ Position requires a proficiency in oral and written communications.
+ Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others.
+ Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution.
+ Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Extensive experience handling large exposure and/or complex liability claims.
+ Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Thorough understanding of the litigation process, relevant case and statutory law.
+ Ability to recognize, analyze and advise on complex coverage, liability and damage issues.
+ Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data.
+ Create and manage positive working relationships with business and marketing partners.
+ Ability to analyze and effectively respond to human resource issues.
+ Utilize technology as a strategic tool.
+ Ability to make independent decisions up to $1,000,000 without involvement of supervisor.
+ Competencies:
+ Leading the Business - Drive Results.
+ Leads Change - Executes Business Strategy.
+ Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace.
+ Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility.
**What is a Must Have?**
+ High School Degree or GED.
+ 5 years bodily injury litigation claim handling experience or 10 years litigation experience.
+ In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) are required to be obtained within three months of starting the job.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Sales Representative, Life Insurance
Flint, MI job
Details
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Role: Life Insurance Sales Agent
Employment Type: Full-Time
Work Arrangement: Field Role
Career and Opportunity:
Kemper is a diversified insurance holding company. We are firmly committed to servicing the insurance needs of modest-income families. Our strength lies within our dedication to frequent personal visits with our customers in their homes for premium collection and other service needs.
You'll start with a paid license preparation/training period! As an Insurance Sales Agent, you will begin with an already existing book of business and have the exciting opportunity to grow the business through your work and dedication.
Are you passionate about serving the underserved? This career could be for you! Our Agents gain personal satisfaction and prestige in the community by performing meaningful work to help our clients protect the ones they love and the things they own.
With a pay-for-performance compensation model, Agents have a chance to write their own paycheck with increasing income opportunities as skills and knowledge grow. Superior performance is recognized through awards, prizes, and trips.
Benefits:
Kemper offers competitive benefits, including Group Life Insurance, Major Medical & Dental, Short-term & Long-term disability, 401(k) with company match, Paid Vacation, and Employee Stock Purchase Program.
Responsibilities:
Agents are set up for success by being assigned a territory (called an agency) with an established book of in-force business.
Day-to-day activities:
Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model
Continuously prospecting for sales opportunities
Collecting premiums from policyholders based on a pre-arranged schedule
Responding promptly to policyholder service requests such as beneficiary changes, claims, loans, etc.
Appropriately keeping records, accounting for money collected, and processing paperwork.
Our agents are expected to:
Increase the agency size
Build strong working relationships with customers
Devote whatever time is necessary to fulfill the responsibilities of the position
Commit to ongoing development of knowledge and skills
Minimum qualifications:
Customer service experience
The ability to visit customers and prospects door-to-door
Must be at least 18 years of age
Valid driver's license with 100k/300k auto insurance coverage
Dependable vehicle as daily travel is required
Ability to pass a background check, motor vehicle report check, and drug screening
Authorized to work in the United States
Preparation:
Licensing -We provide assistance and guidance to those who are preparing to sit for licensing exams.
Basic Training - New agents complete a basic development program that includes self-study, classroom time, role-play, and extensive fieldwork.
On-the-job training allows new agents to earn a paycheck while learning their profession.
Opportunity is knocking. Don't let it pass you by!
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
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