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Zurich jobs in Overland Park, KS - 80 jobs

  • VP Liability Underwriting Officer

    Zurich Na 4.8company rating

    Zurich Na job in Overland Park, KS

    128865 Zurich North America is currently looking for an experienced VP Liability Underwriting Officer. This position reports to the VP Casualty Lines, Underwriting Officer and our preference is for the individual to be located in any of our offices in the United States on a hybrid basis. The VP Liability Underwriting Officer is a key role responsible for guiding Zurich North America's liability underwriting strategy and execution. This role leads a team of underwriters and is responsible for setting, maintaining, and evolving underwriting standards, guidelines, appetite, and authority levels. The role ensures disciplined underwriting practices and drives portfolio strategy and performance management. This leader will apply deep liability expertise to develop and implement strategies for our Commercial General Liability and Excess portfolio. Working closely with Global colleagues and Business Unit Heads of Underwriting, this leader will deliver actionable insights, technical underwriting strategies, and pricing approaches that support financial objectives and strengthen portfolio quality. We are seeking a results-oriented professional with strong influencing skills and the ability to translate data and market trends into clear, executable plans. This leader will be proactive and solutions-oriented, driving modernization of underwriting capabilities through transformation initiatives. They will balance strategic vision with practical execution to deliver measurable impact across the organization. Key Accountabilities: + Shape portfolio performance by defining strategies, identify trends, support pricing adequacy, and drive profitability frameworks + Lead the delivery of underwriting direction to enable successful Commercial GL and Excessunderwriting to achieve financial objectives in North America. + Drive profitable growth by providing business unit support for developing, implementing and monitoring business unit portfolio strategies. + Develop, negotiate and implement strategic operational plans aligned with BU goals; provide input to Commercial GL and Excess underwriting strategies for all North American portfolios with Commercial GL and Excess exposures. + Anticipate and assess long-term opportunities and risks associated with external market shifts, looking forward 5+ years. + Determine emerging issues relevant to current and future needs and ensure strategies, programs, processes incorporate these insights. + Ensure governance and alignment of policy, procedures and operating standards is completed for area of responsibility. + Optimize resource allocation and champion products, projects, investments in Commercial GL and Excess that meet business unit needs. + Evaluate underwriting activities to identify strategic risks and compliance issues. + Lead risk assessment for their area of responsibility and escalate potential issues to higher management. + Drives consistency and enhance underwriting standards across the Commercial GL and Excess Lines of Business to maintain or improve underwriting performance. + Promote a rigorous underwriting process and procedure monitoring system. + Provide effective leadership and management of Underwriting people resources: pursuing active talent management, driving capability development and creating a high-performance culture. + Oversees framework for underwriting decisions e.g. authority grants, referrals, technical underwriting reviews. + Guide design and implementation of rating and pricing tools and methodologies. + Provides strategic underwriting insight for tools development and modernization. + Develop and maintains strategic partnerships both internally and externally to advance business objectives. + Leads LoB underwriting strategy for product development in collaboration with business units and the Product Management. + Drive standardization and simplification of products, processes and tools across the LoB. + Identify Commercial GL and Excess training opportunities and assists with facilitation of Commercial GL and Excess training framework. + Oversees underwriting engagement with industry and regulatory bodies. Basic Qualifications: + Bachelors Degree and 10 or more years of experience in the Operations area AND + Experience working globally or internationally with underwriting partners + Supervisory or management experience PreferredQualifications: + CPCU + Technical knowledge and multi-level leadership skills reflective of a practitioner who has been operating at a senior underwriting level or manager role + Track record of fostering business improvement and delivering change in a complex insurance environment Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $197,800.00 - $324,000.00, with short-term incentive bonus eligibility set at 25%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Rocky Hill, AM - Atlanta, AM - Schaumburg, AM - New York, AM - Overland Park, AM - Chicago, AM - Dallas, AM - Houston, AM - San Francisco, AM - Philadelphia, AM - Boston, AM - Los Angeles Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-EXECUTIVE #LI-HYBRID EOE Disability / Veterans
    $197.8k-324k yearly 57d ago
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  • UA Associate - Middle Markets (Overland Park, KS or Chicago, IL)

    Zurich Na 4.8company rating

    Zurich Na job in Overland Park, KS

    129741 Zurich North America is currently hiring an UA Associate to join the Middle Markets team! As an UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Overland Park, KS or Chicago, IL. In this role you will be responsible for: + Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination. + Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies. + Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products. + Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters. + Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Basic Qualifications: + Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR + Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR + High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND + Knowledge of data collection and analysis + Microsoft Office experience Preferred Qualifications: + Insurance industry knowledge + Knowledge of processing, rating and policy management systems used in the insurance industry + Strong verbal and written communication skills + Superior skills in relationship building, active listening with customers and coworkers + Customer service experience + Enjoys working with details and providing accurate data in a timely manner + Self-directed to meet deadlines + Multi-tasking skills + 5% Travel Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. For this position, thehourly range is $23.37-$38.22, plus a short-term incentive bonus of 5% We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): Overland Park, KS or Chicago, IL Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID EOE Disability / Veterans
    $66k-110k yearly est. 12d ago
  • Complex Claims Consultant - Aging Services/Medical Malpractice

    CNA Financial Corp 4.6company rating

    Overland Park, KS job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $36k-50k yearly est. Auto-Apply 57d ago
  • Sr. Construction Commercial Underwriter, Account Executive Officer

    The Travelers Companies 4.4company rating

    Overland Park, KS job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $109,300.00 - $180,200.00 Target Openings 1 What Is the Opportunity? Construction provides a full suite of insurance solutions suited to construction contractors of all sizes, including General Liability, Property, Marine, Automobile, Workers' Compensation, Umbrella, and more. The Account Executive Officer (AEO), Construction will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business. * Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. * Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. * May assist in the training and mentoring of less experienced Account Executives. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Six to eight years of relevant underwriting experience with experience in construction risk or oil and gas. * Deep knowledge of construction risk or oil and gas products, the regulatory environment, and the local insurance market. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. * Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. * CPCU designation. What is a Must Have? * Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $109.3k-180.2k yearly 15d ago
  • ESIS ProClaim Coordinator, A&H

    Chubb 4.3company rating

    Overland Park, KS job

    Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy. Job Responsibilities: Provide primary administrative support to the Accident & Health (A&H) team. Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders. Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers. Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager. Communicate any issues affecting departmental efficiency to the Team Leader. Adapt priorities throughout the day in response to department or team needs. Demonstrate strong verbal and written communication skills. Take initiative to support additional phone and non-phone projects as needed by the team. Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks. High school diploma or GED required Strong verbal and written communication skills Ability to work effectively as part of a team and independently resolve issues in situations with limited guidance Reliable and well-organized 1-2 years of prior office experience preferred Experience in an inbound call center is a plus Familiarity with insurance industry is a plus Proficiency in Microsoft Office (Word and Excel), including the ability to open and review documents Strong multitasking abilities Excellent telephone communication and customer service skills The pay range for the role is $46,000 to $64,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services. ESIS Specialty continually monitors, measures, and analyzes trends while working closely with clients to identify opportunities to positively impact their program costs. ESIS Specialty applies a balanced approach to claims handling and management and continually refines approach to be sure services are customized, complementary and complete.
    $46k-64k yearly Auto-Apply 21h ago
  • Workers Compensation Senior Claim Representative

    Travelers Insurance Company 4.4company rating

    Overland Park, KS job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,400.00 - $116,200.00 **Target Openings** 1 **What Is the Opportunity?** Under general supervision, manage Workers' Compensation claims with lost time to conclusion and negotiate settlements where appropriate to resolve claims. Coordinate medical and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to moderate complexity where wage loss and the expectation is a return to work to modified or full duty or obtain MMI with no RTW. There are no litigated issues or minor to moderate litigated issues. The claim may involve minor sprains/ minor to moderate surgery. The Injured worker is working modified duty and receiving ongoing medical treatment. The injured worker has returned to work, reached Maximum Medical Improvement (MMI) and is receiving PPD benefits. File will close as soon as the PPD is paid out. Independently handles all assigned claims up to and including most complex where injured worker (IW) remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. The claim involves moderate to complex litigation issues IW has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving moderate to complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered. **What Will You Do?** + Conduct investigations, including, but not limited to assessing policy coverage, contacting insureds, injured workers, medical providers, and other parties in a timely manner to determine compensability. + Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves. Apply knowledge to determine causal relatedness of medical conditions. + Manage files with an emphasis on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning injured party to work and coordinating the appropriate medical treatment in collaboration with internal nurse resources where appropriate. + Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome. Work in collaboration with specialty resources (i.e. medical and legal) to proactively pursue claim resolution opportunities, (i.e. return to work, structured settlement, and discontinuation of benefits through litigation). + Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome + Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services into the overall claim strategy. + Prepare necessary letters and state filings within statutory limits. Pursue all offset opportunities, including apportionment, contribution and subrogation. + Evaluate claims for potential fraud. Proactively manage inventory with documented plans of action to ensure timely and appropriate file closing or reassignment. + Proactively manage moderate to complex litigation to drive files to an optimal outcome, including resolution of benefits. Understand and apply Medicare Set Asides and allocations. + Negotiate settlement of claims within designated authority. May use structured settlement/annuity as appropriate for the jurisdiction. Apply deep technical expertise to assist in the resolution of highly complex claims. Mentor other Claim Professionals + Participate in Telephonic and/or onsite File Reviews. Respond to inquiries - verbal and written. Keep injured worker apprised of claim status + Act as technical resource to others. + Participate in Telephonic and/or onsite File Reviews. Respond to inquiries - verbal and written. Keep injured worker apprised of claim status. Act as technical resource to others. Engage specialty resources as needed. + Performs other assigned duties which may include: Applies deep technical/subject matter expertise to assist in the resolution of complex claims. Acts as an independent mentor to other Claim Professionals. May be dedicated to and apply skills necessary to manage special account relationships (sensitive or complex). May primarily manage a specialized inventory of Workers' Compensation claims. + Acts as an independent mentor to other Claim Professionals Applies deep technical/subject matter expertise to assist in the resolution of complex claims + Acts as an independent mentor to other Claim Professionals + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. + Maintain Continuing Education requirements as required. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Education/Course of Study: Work Experience: + Analytical Thinking: + Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making. + Communication: + Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. + Ability to effectively present file resolution to internal and/or external stakeholders. + Negotiation: + Advanced evaluation, negotiation and case resolution skills. + Ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise. + General Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract. + Principles of Investigation: Intermediate investigative skills including the ability to take statements. + Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss. + Value Determination: Advanced ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves. + Settlement Techniques: + Advanced ability to assess how a claim will be settled, when and when not to make an offer, and what should be included in the settlement offer package. + Legal Knowledge: + Thorough knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. + Medical knowledge: Intermediate knowledge of the nature and extent of injuries, periods of disability, and treatment needed. + WC Technical: + Advanced ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims. + Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state. + Advanced knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service: + Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes. + Teamwork: + Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result. + Planning & Organizing: + Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals. **What is a Must Have?** + High school diploma or equivalent. + 2 years Workers Compensation claim handling experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $70.4k-116.2k yearly 5d ago
  • Account Engineer, National Property

    Travelers Insurance Company 4.4company rating

    Overland Park, KS job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $109,300.00 - $180,200.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, the National Property Account Engineer designs and oversees delivery of valued and high quality Property Risk Control services to assigned large National Property accounts and clients country-wide. This includes activities in support of: Acquisition of new business through participation in account meetings at the request of National Property Underwriters, including presentations around Risk Control's value proposition as it relates to that specific class of business and unique situations for that account; Loss Prevention activities to achieve/maintain a profitable account. Identification of past losses and potential for trends or emerging issues; and Account Retention, whereby the value provided by Risk Control is a factor in the account renewing with Travelers. This position influences but does not manage others. Please note that this role can be leveled up to Senior Account Engineer commensurate with experience. **What Will You Do?** + Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography. + Serves as client contact and consults with them on strategies for controlling hazards to reduce or prevent losses. Influences clients to implement recommendations. Develops comprehensive plan for services to be delivered, appropriate resources to be used. Negotiates with and manage client expectations to achieve appropriate balance between service and cost. + Develops meaningful, impactful, timely and professional Risk Control Service Plans, Risk Control Service Summaries, and Mid-Term Reviews and related account correspondence. + Provides Risk Control Service Instructions as necessary for quality and service delivery of appropriate services by our countrywide RC staff. + Provides technical advice and account information to National Property Underwriters for risk assessment and analysis. + Maintains current knowledge of account losses, emerging issues relevant to the account, operational changes and the property hazards and protection issues associated with them for assigned accounts. + Acts in autonomous capacity and in close communication with the National Property Underwriters for their assigned account list, plus the Property Director, serving as a resource to the National Property Underwriter in development of insurance deal and account retention strategies. Assists with presentations to potential and current insureds to demonstrate a Risk Control value proposition tailored to the needs of the account. + Builds and maintains productive relationships with underwriting and service teams assigned to the national business, with the broker/agent community, with Claim Account Executives, and other Risk Control staff as appropriate. + Develops and documents "success stories" relating to measurable reductions in Loss Expectancies and improvement in protection at account locations. + Takes the initiative to act as a mentor to other employees that are servicing assigned accounts. + Functions as a field Property Specialist as workload demands and/or to better service assigned accounts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in related field. + 5 or more years of Property/Highly Protected Risk (HPR) skills and experience preferred. Communication: + Communications are timely and responsive. + Attention to detail as it relates to written communications. + Negotiates effectively on service issues. + Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge. + Influences others to take action on recommendations. + Listens effectively. + Takes initiative to keep business partners informed of emerging account issues. + Exceptional interpersonal skills both with clients and business partners. Business Knowledge: + Understands Commercial Lines insurance products. + Fully understands Risk Control performance standards. + Fully understands Risk Control's service products. + Knows and understands the business plans for each marketing business unit. + Resource Management: + Makes sound judgments about appropriate service levels for customers. + Effectively assesses resource requirements and manages deployment of resources in support of the customer. + Continually assesses workload in light of business priorities; directs own efforts accordingly. + Identifies methods for improving personal productivity and shares these with staff. Customer Service: + Balances customer expectations and expense constraints. + Builds credibility with internal and external customers. + Creates customer satisfaction by demonstrating the value of Risk Control services. Technical Expertise: + Maintains proficiency in technical knowledge, including new exposures, controls, and emerging issues that relate to property loss prevention and protection best practices. + Has mastered Account Consultant Workstation and all relevant Risk Control computer systems applications for field engineers. + Analytical Skills: + Identifies opportunities to market Risk Control services. + Analyzes loss information to identify root causes and develop appropriate corrective actions to reduce or eliminate the likelihood of a recurrence. **What is a Must Have?** + Three years of experience in fire science or a technical science, an engineering discipline, or the property fire protection field. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $44k-86k yearly est. 60d+ ago
  • Claim Executive

    Travelers Insurance Company 4.4company rating

    Kansas City, MO job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** As a Claim Executive, you will fulfill the Bond and Specialty Insurance (BSI) Claims mission by conducting thorough investigations, analyses, evaluations, and dispositions of claims as well as providing superior customer service in order to achieve desired results. Effectively manage all assigned BSI claims, typically of advanced to highest severity and complexity. Interact and collaborate with claim and underwriting colleagues as well as with external business associates (insureds, vendors, agents). **What Will You Do?** + Handle and resolve claims of advanced to highest severity and complexity with minimal supervision, including conducting in-depth investigations and analysis, identifying potential risks, liabilities, and coverage issues, and the negotiation of settlements. + Independently conduct thorough review of Bond/Insurance policies, agreements, contracts, and legal documents to confirm coverage and obligations. + Independently assess claim exposures and develop effective strategies for claim resolution. Interact and collaborate with internal departments as needed. + Ensure compliance with BSI claims processes, procedures, and best practices, offering guidance and insights to internal stakeholders and clients as needed. + Maintain thorough documentation of claim activities, decisions, and communications, adhering to record-keeping standards and confidentiality protocols. + Communicate and strategically collaborate with outside counsel to proactively manage and strategize effective litigation, ensuring alignment with organizational goals. + Independently prepare reports to management to accurately reflect loss development, potential/actual financial exposure, coverage issues, projected/actual recoveries and propose claim, recovery, and resolution strategies. + Identify all recovery opportunities and, where appropriate, coordinate recovery efforts with the Recovery Management Unit and claims management. + Ensure stakeholders/customers feel secure, respected, and cared for throughout the duration of the claims process. + To perform the essential functions of this job, acquisition and maintenance of Insurance License(s) is required to comply with state and Travelers' requirements. Generally, license(s) must be obtained within three months of starting the job and must obtain ongoing continuing education credits as mandated. + Offer guidance, mentorship, and training to less experienced claims representatives to enhance their skills in claim handling performance. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Eight years of claim handling experience. + Expert knowledge of legal terminology and skilled in legal research to effectively lead the claim process. + Advanced grammar and writing skills with the ability to develop comprehensive, clear, and concise claim documentation. + Proficient in using legal research software (e.g. Westlaw, Pacer, LexMachina), Microsoft Office and PDF Software. **What is a Must Have?** + Associate's degree. + Six years of previous claim handling work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $104k-171.7k yearly 5d ago
  • Underwriting Internship (Summer 2026): Business Insurance Underwriting Professional Development Program (UPDP)

    Travelers Insurance Company 4.4company rating

    Overland Park, KS job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $24.00 - $25.00 **Target Openings** 1 **What Is the Opportunity?** Are you curious by nature? Do you enjoy managing relationships and employing your critical thinking skills? Underwriters perform the critical function of evaluating the acceptability of risk and determining appropriate pricing for insurance products. The Business Insurance Underwriting Professional Development Internship Program provides students with the amazing opportunity to gain exposure to this critical function at Travelers. The 10-week program provides qualified students with an excellent opportunity to gain first-hand commercial insurance underwriting experience, receive valuable on-the-job training, and learn more about the property and casualty insurance industry from industry professionals. It is a potential pathway to our 12-month Underwriting Professional Development Program (UPDP). Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** Within your assigned business unit, each intern will be given a designated coach and be expected to: + Complete core assignments and training modules geared toward insurance and underwriting principles. + Participate and complete self-paced professional development courses in time management, presentation skills, and other key areas. + Complete challenging and meaningful project work over the course of this program at the discretion of your manager. You may work independently or with other interns and will be asked to present your findings to local leadership. Sample projects include a territorial risk assessment to determine profitability and underwriting opportunities as well as a business process analysis to determine underwriting gaps. + Learn about other areas at Travelers such as Risk Control, Claims, and related Corporate functions. Interns may also engage in Agency visits with Account Executives. + Participate in the Enterprise Internship experience which includes Executive Speaker Series, Networking events, and Intern Symposium for Rising Seniors. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Because the Underwriting Development Internship Program is itself complex and dynamic, we welcome applicants that have a variety of majors, backgrounds and experiences. + For the UPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making underwriting their future career choice. + Preferred cumulative GPA of 3.0 or above. + Undergraduate students completing their sophomore or junior year preferred. + Working knowledge of Microsoft Office. + Strong verbal and written communication skills. + Strong analytical skills. + Legal eligibility to work in the United States. **Targeted Majors:** + Business Administration. + Economics. + Finance. + Liberal Arts (with business focus preferred). + Management. + Marketing. + Risk Management and Insurance. **What is a Must Have?** + Candidate must be pursuing a Bachelor's degree. + Approximate work availability from June through August (10-12 weeks). **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $24-25 hourly 60d+ ago
  • Actuarial Pricing Manager

    Kemper Corp 4.0company rating

    Kansas City, KS job

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Position Summary: Manages and supervises actuarial analysts by assigning work, providing technical guidance and other responsibilities to include performance management, training and mentoring. Performs highly complex pricing analyses. Prepares and analyzes complex internal management information. This position works closely with the Actuarial Director, Product Managers, Data Scientists, business partners, and senior leaders to develop appropriate pricing and product strategies to support organizational goals. Assists with department objectives by leading and coordinating projects and processes and maintaining actuarial standards of practice. Position Responsibilities: * Robust understanding of actuarial pricing methodology * Oversee the production of sound premiums and policy values * Support state filing process with actuarial certification (regulatory sign-off), actuarial memorandum and support, and correspondence with regulators, and documentation of assumptions and/or analysis * Ability to perform complex pricing analyses, such as premium calculations, policy value calculations, sensitivity testing, compliance testing and ad-hoc analysis * Assist with and enforce best practices in quantifying, validating, and preparing proposed premiums * Prepare actuarial proposals for management and business partners * Pull, aggregate, and query experience data * Develop recommendation on premiums and policy values to satisfy financial objectives of the organization * Perform complex experience analysis (e.g. mortality and lapse analysis) * Automate and enhance processes to improve efficiencies * Support and/or lead the development and design of new plans, programs, processes, products up to moderate complexity * Oversee financial forecasting/planning process * Complete pricing projects and ad-hoc requests * Develop management information to inform business partners on the health of the business * Communicate effectively with management and business partners * Adhere to internal and external compliance requirements/standards * Assist with the development of junior-level staff * Develop skills through continuing education opportunities * Meet expectations for Society of Actuaries (SOA) exam progress and/or continuing education Position Qualifications: * 5-7 years of experience as an actuarial analyst, including Life Insurance experience * Associate (ASA) or Fellow (FSA) of the Society of Actuaries or the equivalent from other organizations or demonstrates equivalent knowledge * Bachelor's degree in actuarial science, mathematics, statistics, economics or related field, or the equivalent in related work experience * Competitive candidates will have: * Experience managing actuarial analysts * Proficiency in VBA * Proficiency in SQL, SAS, Python or R * Proficiency in actuarial modeling software (e.g. GGY-AXIS, MG-ALFA, PolySystems, etc.). GGY-AXIS actuarial modeling is strongly preferred. * Strong analytical skills * Strong understanding of actuarial ratemaking methodologies and practices * Advanced understanding of financial reporting (e.g. GAAP, Stat, income statement, balance sheet, etc.) * Perform actuarial pricing analysis independently and makes reasonable assumptions/judgments * Understand and make observations on market implications of business strategies * Creative problem-solver with strong quantitative skills that can spot patterns, trends, and opportunities in data * Propose and implement improvements in actuarial methodologies and analyses * Strong written and verbal communication skills to convey complex topics in an understandable, concise manner to both technical and non-technical audiences * Organizational skills including time management and the ability to handle multiple priorities * Track own plan performance and project timelines * Work effectively to meet deadlines * Proven contributor of ideas for enhancements in procedures and processes to improve efficiencies * Take initiative to lead projects of both a technical and non-technical nature * Ability to review others' work for reasonableness and identify opportunities for enhancement * Develop actuarial staff * Interpersonal skills * Works effectively in a team environment * Sponsorship is not accepted for this opportunity * This is a remote role and can be worked from any US-based home The range for this position is $111,900 to $186,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-JO1 #LI-Remote
    $111.9k-186.7k yearly Auto-Apply 5d ago
  • ESIS Claims Team Leader, AGL

    Chubb 4.3company rating

    Overland Park, KS job

    KEY OBJECTIVE: Supervises and directs the activities of Claims Representatives in the investigation and settlement of claims to assure prompt, efficient and fair claims services. MAJOR DUTIES & RESPONSIBILITIES: Reviews initial notice of claim, determines extent and validity of coverage, and screens for qualification for flow process. Determines measures to be taken in absence of coverage or questionable cases. Assigns work to subordinate Claims Representatives. Determines and delegates settlement authority to Claims Reps, in conjunction with Claim Vice President or Unit Manager. Retains higher settlement authority beyond scope of subordinates; may directly settle such cases. Refers cases beyond scope of authority to Unit Managers. Supervises investigations, and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement. Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary. May directly settle claims, depending on office size, territory, and workload. Evaluates work of subordinate Claims Reps on open cases, or at periodic intervals. Provides direction and counsel by identifying areas of improvement needed. Initiates proceedings for subrogation or recovery. On cases in suit, contacts and directs the activities of Claims Attorney. Negotiates and authorizes settlement. Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development. Participates in salary administration process. Responsible for recruitment and staffing of unit as vacancies occur. High level of technical claims knowledge and competence as evidenced by a minimum of 7 years claims handling experience. Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses desired Ability to plan, organize and implement general business and personnel management practices as evidenced by successful completion of management and technical programs, completion of college level curriculum or equivalent related practical work experience. Ability to lead change by addressing points of resistance at the team and/or individual level. The ability to independently evaluate and implement claims management Best practices through coaching, training and mentoring. Demonstrates an understanding of team building theory and the techniques of continuous quality improvement and how they apply to ongoing activities. Strong leadership skills including the ability to coach, develop and lead team members towards successful attainment of goals and objectives Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external. Strong analytical and problem solving ability. Demonstrated ability to provide consistent superior service to customers. Act as a role model for the unit or office, taking on the work that others avoid and holding self and others accountable for high personal standards. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- a
    $56k-92k yearly est. Auto-Apply 60d+ ago
  • SIU Investigator - Underwriting & Premium Fraud

    CNA Financial Corp 4.6company rating

    Overland Park, KS job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders. * Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders. * Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field. * Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions. * Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope. * Identifies opportunities and participates in the design and implementation of process or procedural improvements. * Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff. * Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters. * Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations. May perform additional duties as assigned. Reporting Relationship Typically Manager or Director Skills, Knowledge and Abilities * Solid knowledge of property and casualty claim handling practices * Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required. * Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues * Ability to interact and collaborate with internal and external business partners, including outside agencies * Ability to work independently, exercise good judgment, and make sound business decisions * Detail oriented with strong organization and time management skills * Strong ability to analyze complex, ambiguous matters and develop effective solutions * Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques * Ability to adapt to change and value diverse opinions and ideas * Developing ability to implement change * Ability to travel occasionally (less than 10%) Education and Experience * Bachelor's degree or equivalent professional experience. * Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field. * Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar). #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $54k-103k yearly Auto-Apply 27d ago
  • Sales Coordinator (Protege Program)

    Farmers Insurance 4.4company rating

    Liberty, MO job

    Job DescriptionWanting to get started in the Insurance Business, but don't know how? As a Sales Coordinator in the Farmers Protege Program within our district offers you endless opportunities within our company, Farmers Insurance and the insurance industry. We provide you with training and prospects in order to position you to solicit, propose, and advise on the insurance portfolios of individuals and businesses. Successful completion of the Farmers Protege program gives you the opportunity to purchase or start your own agency without having to meet any liquidity requirements as well as being able to obtain a seed book, in which the company can offer you a portfolio of policies for free. A career in the insurance industry is a very fast paced, mentally demanding, and ultimately very rewarding field. If you are looking to change careers or feel you have reached a floor with your current job/career, you may be surprised to find this is a career that can get you where you want to go. We provide flexible work schedules, intensive training to sell and run an agency, prospects to sell and a stipend for licensing if you don't yet have your insurance licenses. Average 12 month training compensation of $40 -50K working full time. Salary Range: Base salary plus commission w/ performance bonuses. We are seeking highly motivated, entrepreneurial minded individuals with sales experience in fast paced, demanding environments.
    $32k-38k yearly est. 7d ago
  • Complex Claims Consultant - Professional Liability (Real Estate)

    CNA Financial Corp 4.6company rating

    Overland Park, KS job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA insures a wide variety of business professionals through its Real Estate Errors and Omissions insurance program, including but not limited to real estate agents, brokers, appraisers, commercial agents, leasing agents, mortgage brokers, and property managers. This individual contributor position works under general direction, and within broad authority limits, to manage professional services claims with high complexity and exposure for real estate claims. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility. Ideal candidates are seasoned in professional liability claims handling and possess exceptional communication and negotiation skills, coupled with the ability to simplify complex legal and financial concepts. This individual demonstrates emotional maturity, remains calm under pressure, and excels at building strong relationships. They approach claims with a practical, business-focused mindset, educating and guiding insureds toward cost-effective resolutions. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex professional services claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex professional services insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. * Typically a minimum six years of relevant experience, preferably in professional liability claim handling. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Prior negotiation experience. * Professional designations preferred (e.g. CPCU). #LI-KP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $72k-141k yearly Auto-Apply 58d ago
  • ESIS Claims Specialist, AGL

    Chubb 4.3company rating

    Overland Park, KS job

    ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results. Our culture and vision enables us to effectively operate as an extension of our clients' risk management program, aligning combined goals to form a collaborative partnership. We recognize our clients' desire to do things differently, and we are confident that our integrated approach will deliver better overall results. ESIS' specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to our success ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit ************* Summary: ESIS is seeking an experienced Auto, General & Liability (AGL) Claims representative for the Overland Park, KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team. KEY OBJECTIVE: Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines. MAJOR DUTIES & RESPONSIBILITIES: Duties include but are not limited to: Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business. Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information. Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal. Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract. Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc. Sets reserves within authority limits and recommends reserve changes to Team Leader. Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions. Prepares and submits to Team Leader unusual or possible undesirable exposures. Assists Team Leader in developing methods and improvements for handling claims. Settles claims promptly and equitably. Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims. Informs claimants, insureds/customers or attorney of denial of claim when applicable. MINIMUM REQUIREMENTS: Technical claims knowledge and competence as evidenced by a minimum of 2 years claims handling experience in specific line of business (Auto & General Liability). Experience within a TPA environment strongly preferred. Required to obtain specific state licenses. Knowledge of coverages; along with a good understanding of applicable legal principles. Knowledge of auto liability cost containment programs and proven account management skills a must. Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external. Strong analytical and problem solving ability. Demonstrated ability to provide consistent superior service to customers. An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
    $97k-126k yearly est. Auto-Apply 60d+ ago
  • Assistant Vice President Risk Control , Commercial Accounts

    Travelers Insurance Company 4.4company rating

    Overland Park, KS job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $146,400.00 - $241,600.00 **Target Openings** 1 **What Is the Opportunity?** Reports to Risk Control business leader Under broad oversight, attracts, recruits, retains and develops top talent in collaboration with Field Director Develops and executes national and regional business plans in support of Business Insurance and Risk Control strategies. Manages a staff of Risk Control Field Directors across multiple states and offices. Supports a variety of business segments, including, but not limited to, national accounts, large & small commercial accounts, construction, oil & gas, public sector, etc. Responsible for understanding pertinent data and analytics in order to develop applicable strategies that impact current business trends within the territories and/or businesses supported. **What Will You Do?** + Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business. + Understand regional gaps, both technical and leadership, and implement plans to address + Ensures that Risk Control resources are sufficient to meet business needs + Responsible to identify career paths in both technical and leadership roles, in collaboration with Field Directors. + Interact with Field Director, Home Office Risk Control and business partner leadership to develop and/or support regional specific Risk Control strategies. + Establish time bound expectations for improvement and acts swiftly and decisively if improvements are not demonstrated and sustained + Collaborate with Business Partners to develop specific strategies for leveraging Risk Control resources to acquire and retain business and to improve overall profitability of their book of business + Work with Regional President and Business Unit Regional Vice President to translate business plan into Risk Control relevant actions + Takes active role in leadership of the division + Identifies, leads and/or participates on division wide projects + Represents the company with government and regulatory agencies, insurance associations and professional associations + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in a related field. + Demonstrated technical aptitude. + Superior Communication skills. + Ability to establish credibility quickly. + Demonstrated successful management experience leading both on site and remote employees. + Experience in leading large, diverse groups including leading other leaders. + Recognized related professional designations (such as ASP, CSP, ARM, CPCU, etc.). **What is a Must Have?** + Ten years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience. + Four years of leadership experience. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $146.4k-241.6k yearly 8d ago
  • Underwriting Specialist OR Executive Underwriter - Excess Casualty

    Zurich Na 4.8company rating

    Zurich Na job in Overland Park, KS

    128381 Zurich is currently looking to hire an experienced Underwriting Specialist OR Executive Underwriter - Excess Casualty to join our growing Construction team! We are open to hiring an experienced Underwriter in one of the following locations: Chicago, IL, Overland Park, KS, Pittsburgh, PA, Independence, OH or Minneapolis, MN. While we are open one of these locations, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. The ideal candidate with have a background in Excess Casualty and/or Construction. This role will be filled at either an Underwriting Specialist OR Executive Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skillset relative to the qualifications listed for this position. What you can expect in an Underwriting position at Zurich: + You will develop and maintain relationships with broker partners and customers in the Construction industry in support of business objectives + You will leverage your casualty underwriting acumen across risk assessment, exposure evaluation and pricing to generate and maintain a profitable book of new and renewal business + You will work collaboratively across business units including but not limited to; claims, finance, risk engineering, actuary, and technical underwriting while gaining extensive knowledge in a growing and innovative industry + You will be empowered to use your market facing, negotiation and interpersonal skills to grow and develop relationships with preferred distribution partners in an assigned territory In this role you will be responsible for: + Underwriting and pricing a solid renewal book. + Identifying and analyzing new growth opportunities. + Ensuring that accounts are qualified, meet with the organization's appetite and are balanced with sound business opportunity. + Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose. + Overseeing negotiations of Terms & Conditions and closing deals. + Ensuring cross-sell within areas of responsibility to increase product density with the Zurich customer. Underwriting Specialist Basic Qualifications: + High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of line/s of business and the legal and regulatory guidelines + Knowledge of time restraints for quotes on new and renewal business + Experience with Microsoft Office OR Executive Underwriter Basic Qualifications: + High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of line/s of business and the legal and regulatory guidelines + Knowledge of time restraints for quotes on new and renewal business + Experience with Microsoft Office Preferred Qualifications: + Bachelor's Degree + Strong verbal and written communication skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled.The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialistis $75,000.00 - $125,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriteris $98,500.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Chicago, AM - Overland Park, AM - Pittsburgh, AM - Minneapolis, AM - Independence Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-JR1 #LI-ASSOCIATE #LI-HYBRID EOE Disability / Veterans
    $36k-61k yearly est. 60d+ ago
  • Complex Claims Consultant - Healthcare Medical Malpractice

    CNA Financial Corp 4.6company rating

    Overland Park, KS job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Due to an internal promotion, CNA Insurance is searching for a Complex Claims Consultant focused on Allied Healthcare Providers/Medical Malpractice. CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers. This role will support the business and interact with these key customers. In this position you will be responsible for the overall investigation, management and resolution of Allied Healthcare Provider claims in multiple states within your assigned jurisdiction including matters involving nurses, therapists, counselors or other healthcare provider or facility insureds. Recognized as a technical expert in the interpretation of complex or unusual policy coverages, you will work with autonomy and broad authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. This role collaborates with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. You will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. You will utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Prior negotiation experience. * Professional designations preferred (e.g. CPCU). #LI-KP1 #LI-Hybrid In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $53k-74k yearly est. Auto-Apply 9d ago
  • Sr. Construction Commercial Underwriter, Account Executive Officer

    Travelers Insurance Company 4.4company rating

    Overland Park, KS job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $109,300.00 - $180,200.00 **Target Openings** 1 **What Is the Opportunity?** Construction provides a full suite of insurance solutions suited to construction contractors of all sizes, including General Liability, Property, Marine, Automobile, Workers' Compensation, Umbrella, and more. The Account Executive Officer (AEO), Construction will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. + May assist in the training and mentoring of less experienced Account Executives. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Six to eight years of relevant underwriting experience with experience in construction risk or oil and gas. + Deep knowledge of construction risk or oil and gas products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. + CPCU designation. **What is a Must Have?** + Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $109.3k-180.2k yearly 15d ago
  • Underwriting Specialist OR Executive Underwriter

    Zurich Na 4.8company rating

    Zurich Na job in Overland Park, KS

    128411 **Zurich Direct Markets BU** is seeking an Underwriting Specialist OR Executive Underwriter for our Finance and Insurance (F&I) Underwriting team located in Overland Park, Kansas. Direct Markets specializes in offering F&I products and solutions to the automotive industry. This role has the flexibility of a hybrid work schedule with three in-office days per week (M-W). This role will be filled at either the Level II or Level III. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position. **Purpose:** Analyze and underwrite new and existing F&I business to support the portfolio's long-term growth and profitability while delivering excellent service to our customers and the sales organization. As part of our team, you'll play a key role in supporting Zurich's financial objectives and reputation for reliability and forward-thinking solutions. **Job Accountabilities:** This role will be filled at either the Underwriter II or Underwriter III level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill sets relative to the qualifications listed for this position. Key Accountabilities: + Make sound underwriting decisions within assigned authority, ensuring both profitability and customer retention. + At an account-level, analyze and underwrite new and existing F&I business, working independently under general direction, within delegated authority levels. + Qualify accounts to meet the organization's Underwriting appetite + Calculate target pricing by utilizing underwriting tools and models appropriately + Understand and analyze risk + Negotiate pricing and other terms with the sales organization to close the deal + Service accounts, handle declinations/cancellations + Review detailed Dealer Product Questionnaire (DPQ) with key Sales personnel for accurate setup, implementation and to identify growth opportunities + Update and maintain key applications with rating and other pricing variables + Work with internal teams to ensure accurate and complete onboarding + Maintain accurate documentation for all underwriting activities. + Support the organization's sales culture by serving as a key contact for assigned territory. + Provide technical advice that enables Sales and customers to solve problems and/or improve business. + Anticipate customer needs and monitor trends to recommend changes. + Proactively manage a portfolio of accounts, addressing customer needs and supporting retention. + Apply rating tools and methodologies to own work area to deliver to customers and offer suggestions for improvements. + Prepare and review contracts. + Calculate settlement offers. + Business Travel, as required + Extended Hours during peak periods and as required + Regular Predictable Attendance including in-office on team days (Mon-Wed) Business Accountabilities: + Develop and maintain relationships with the Sales organization, collaborating on proposals and general business needs, in support of business acquisition, retention and profitability. + Data querying and reporting to support internal and customer requests. + Perform analysis of underwriting profitability and identify trends. + Lead and facilitate periodic account reviews for assigned territory. + Contribute to continuous improvement by sharing insights and participating in team initiatives. + Attend and participate in virtual and in-person sales team meetings with a planned and well-prepared purpose. Additional Job Functions, as necessary: + Assess complex customer cases, evaluate their unique needs and apply technical techniques and know-how to recommend a solution. + Build relationships with customers by handling a range of queries and provide advice with the development of an account to create additional value for the organization and customers. + Research primary data sources, select relevant information, analyze key themes and trends and make recommendations supporting operational decision making. + Analyze risk data and market trends to support business growth and sustainability. + Analyze department needs, develop and recommend alternatives for improvements to processes, customer service or products. + Monitor and review work undertaken across a number of small to medium scale projects or a large complex project in order to ensure appropriate use of resources and adherence to schedules. + Provide advisory services to colleagues daily, measuring exposure and analyzing risk in order to provide appropriate coverage that meets the organization's risk and compliance processes. Performance Management Accountabilities: + Take action to manage ongoing personal development. + Model behaviors that demonstrate commitment to corporate values. + Educate team members and business partners in technical expertise. + Provide guidance and support for team members. Basic Qualifications: Underwriting Specialist: + High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of line/s of business and the legal and regulatory guidelines + Knowledge of time restraints for quotes on new and renewal business + Experience with Microsoft Office OR Executive Underwriter: + High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of Microsoft Office + Experience working on time restraints for quotes on new and renewal business + Experience working in a team environment Preferred Qualifications: + Bachelor's degree + Master's Degree + Professional designations (e.g., CPCU, ARe, or equivalent) are a plus + Strong analytical and decision-making skills, with a solid grasp of risk assessment + Sales execution mindset + Creative problem-solving skills + Technologically sophisticated + Experience in data querying and analysis + Excellent communication and relationship-building abilities + Proven ability to work independently and manage multiple priorities + Proficiency with underwriting systems and Microsoft Office Suite + Technical knowledge of Finance and Insurance product offerings and marketing model At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialist is $74,300.00 - $121,700.00, with short-term incentive bonus eligibility set at 10%. For the Executive Underwriter is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Overland Park Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-RA1 #LI-ASSOCIATE #LI-HYBRID EOE Disability / Veterans
    $36k-61k yearly est. 60d+ ago

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