How to hire an admitting clerk

How to hire an admitting clerk, step by step

Here's a step-by-step admitting clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an admitting clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new admitting clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your admitting clerk job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an admitting clerk for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An admitting clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, admitting clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of admitting clerks.

   Type of Admitting Clerk	Description	Hourly rate
   Admitting Clerk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$11-19
   Registrar	A registrar's role is to process and maintain accurate records within an institution or establishment. They are the main point of communication to obtain various kinds of information... Show more	$13-26
   Patient Liaison	Patient Liaisons are intermediaries addressing concerns on behalf of patients and families working in tandem with the hospital administrator. They are responsible for gathering data regarding patient care issues and inquiries, assessing patient well-being, suggesting improvements, and interpreting hospital service, policies, and procedures to patients and families... Show more	$11-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Medical Terminology
   • Data Entry
   • Computer System
   • Phone Calls
   • Patient Registration
   • Surgery
   • Insurance Cards
   • Insurance Verification
   • Patient Service
   • Patient Data
   • Insurance Eligibility
   • Patient Care

   Check all skills

   Responsibilities:

   • Manage confidential patient information according to HIPPA guidelines.
   • Assist patients with benefit verification, including Medicare and Medicaid.
   • Perform online verification of Medicaid and Medicare admissions to insure eligibility.
   • Schedule patients for special procedures and radiology exams, obtain prior authorizations and referrals.
   • Release medical records upon request and maintain confidentiality of patients information under HIPPA law.
   • Process paperwork for various departments including insurance, surgery, radiology, laboratory and the emergency room.

3. Make a budget

   Including a salary range in your admitting clerk job description is one of the best ways to attract top talent. An admitting clerk can vary based on:

   • Location. For example, admitting clerks' average salary in nebraska is 52% less than in california.
   • Seniority. Entry-level admitting clerks 41% less than senior-level admitting clerks.
   • Certifications. An admitting clerk with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an admitting clerk's salary.

   Average admitting clerk salary

   $15.30hourly

   $31,833 yearly

   ---

   Entry-level admitting clerk salary

   $24,000 yearly salary

   Updated January 21, 2026

4. Writing an admitting clerk job description

   An admitting clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an admitting clerk job description:

   Admitting clerk job description example

   We are seeking an enthusiastic, detailed oriented, and self-motivated Admitting Clerk/Receptionist for our Loudoun Surgery Center. Ideal candidates would posses excellent customer service skills, ability to multitask with high degree of accuracy and efficiency, strong interpersonal skills in order to communicate with patients, doctors and staff. As a member of our business office team, you will be responsible for greeting patients, scanning documents, checking in and registering patients, and other related duties as a key team member supporting the philosophy, objectives, and goals of the Surgery Center.
   Hours:
   
   Full-Time, 6:00 a.m. - 2:30 p.m. Monday - Friday
   
   Job Responsibilities include:
   Courteous and prompt processing of patients at the waiting area Verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient. Entering corrected patient information into the medical software system at the time of admission Answering all incoming telephone calls and directing the calls to the appropriate personnel Communicating patient and/or surgeon delays to the Pre-Operative Area Charge Nurse. Updating the Billing Schedule for cancellations and/or add on cases.
   Requirements:
   High school diploma or equivalent required 1-2 years Previous administrative experience in healthcare setting such as an ambulatory surgery facility, acute-care hospital, or doctor's office Demonstrates proficiency in general administrative office experience, including typing, filing, handling phone calls
   Benefits:
   Medical, Dental, Vision insurance Life & Disability Insurance Healthcare and Dependent Day Care Flexible Spending Accounts 401(k) retirement plan with a company match Generous Paid Time Off Program Holiday Pay Tuition Reimbursement Student Loan Assistance Program
   
   In addition to competitive base pay, our employees enjoy a quarterly incentive bonus program
   
   All Inova Surgery Center employees must be fully vaccinated against COVID-19, or must receive approval under the COVID-19 Vaccination Exemption Policy.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right admitting clerk for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your admitting clerk job on Zippia to find and recruit admitting clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with admitting clerk candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new admitting clerk

   Once you have selected a candidate for the admitting clerk position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new admitting clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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