Terms of Use

Zippia Terms of Use

(Last Updated: November 1, 2015)

Hello, and thank you for visiting Zippia.com! As with most business websites, you are agreeing to these terms when you browse Zippia.com or use our products or services. We’ve tried to make these Terms of Use as simple as possible, but feel free to ask if you have any questions.


  • About Zippia
  • Purpose of Terms
  • Agreement
  • Proper Use Obligations (All Users, Registered Users, Employers)
  • Zippia’s Rights and Privileges
  • Third Party Content and Services
  • Privacy Policy
  • Disclaimer and Limitation of Liability
  • Dispute Resolution


About Zippia

Zippia, Inc. is a San Francisco-based company that has been incorporated in the State of Delaware. We are attempting to provide people with the information and tools to achieve their career aspirations. We run Zippia.com, the most comprehensive career information resource available.

General Terms

What we are laying out for you is our Terms of Use, which we will refer to as “Terms” or “The Terms”, or simply as the “agreement”. These Terms are a legally binding contract between us, Zippia, Inc., and you, the user.

For convenience, after this point we will refer to Zippia, Inc. using terms such as “Zippia”, “Zippia.com”, “the site”, or occasionally “we”, “us”, or “our”, and we will refer to you, the user, with phrases such as “you”, “your”, or sometimes the “user” or “users”. This agreement applies to basically anyone on our website: both general visitors (non-registered users) and registered users (members).

The purpose of these Terms is to protect us from people misusing our site or the information contained on our site. So, this agreement will set out what you can and can’t do, what we can and can’t do, and what happens in the event that you break this contract. We’ll talk about things like your use of our services or information, member obligations, etc. We’ll also give you a little background about Zippia. If you do not agree to these Terms, you may not use Zippia.com in any capacity. Ready to dive in?



By using or browsing Zippia.com, you are legally agreeing to all of these Terms as set out in this Terms of Use page. Specific examples of using or browsing Zippia.com include, but are not limited to, visiting pages, signing up for membership, browsing our job listings, browsing our data, etc. If you do not agree to these Terms, you may not use Zippia.com in any capacity. Any use whatsoever of Zippia.com will be considered an agreement to these Terms. Zippia is not responsible for anything beyond the scope of this agreement, and Zippia may terminate this agreement at any time and for any reason, with or without warning. It may seem silly, but you agree that Zippia is not responsible for anything beyond our control, may it be acts of nature, third-party interferences, or anything else that Zippia, Inc. does not have direct control over. Any rights or obligations assigned to you, the user, are non-transferable. Zippia may, however, transfer our rights or obligations from this agreement to any other party at any time at our sole discretion.

Latest Updates

No updates have been made to the original Terms, effective since the official launch of Zippia.com on May 27, 2015. We will try to let you know if any new updates are added by either emailing our members, posting them here on our Terms of Use page, or otherwise distributing a public notice. Of course, you have the right to not agree to these updates, but should you choose not to accept them, you must immediately stop using Zippia, Inc. products, services, and websites in any capacity. Any further use of a Zippia, Inc. product or service, or any visit to a Zippia, Inc.-controlled website will constitute an acceptance of the latest Terms.

Proper Use Rules

You are also agreeing to abide by our proper use policies, which are set out below. We have broken down this section into general use terms, which are the basic policies that everyone must follow, even visitors. However, there are a few additional requirements for registered users/members; and a separate section that covers additional requirements for employers or others who contribute to our job postings list.

General Rules for All Users or Visitors:

As a general user of Zippia.com, you agree:

  • To only use Zippia.com for personal, non-commercial use.
  • To abide by any applicable laws. This includes but is not limited to any federal, state, or international law, as well as any regulations set out by any authority with jurisdiction over you, this site, or Zippia. This is a long-winded way of saying that you are not allowed to use Zippia.com or our products or services to break any law that applies to you.
  • To use Zippia.com or to register as a member only if you are 13 years of age or older. By either using Zippia.com or become a member, you confirm that you meet this minimum age requirement.
  • Not to use Zippia.com to harass others or engage in any discriminatory or otherwise negative behavior, as determined by us in our sole discretion. This includes comments on our blog, the language in any job postings, or any other place on our site where this could be a possibility.
  • Not to use our data for any business or research purposes. We’ve spent a long time collecting this data, and while we’ve opened it up for personal viewing, we will not allow commercial or research use.
  • Not to use any automated programs, services, scripts, etc. on our website. This includes (but is not limited to) behavior such as creating multiple accounts on Zippia.com, posting multiple comments, scraping or gathering data, etc.
  • Not to interfere with the integrity, stability, or security of our site, services, or products.
  • Not to make any attempt to reverse-engineer any of Zippia.com’s functionality. As we mentioned before, we’ve worked hard to make this site what it is, and so we can’t allow people to reverse-engineer any of our methods. If this ability is within your skill set, we recommend that you agree to all of these terms and conditions, and use Zippia.com to apply for a software engineering job. Put that talent to good use.
  • Not to gather information about other members (or visitors) without their consent. Here at Zippia, we value privacy, and can’t allow any hidden attempts to collect any information about our users.
  • To be solely responsible for any of your own content that you may contribute to Zippia in any capacity, and to maintain all necessary rights, authorizations or licenses for that content. This means that if you add content to Zippia.com in some capacity and this content is somehow illegal, you alone are responsible for that content and any legal issues that arise. For example, say you comment on one of our articles and your comment infringes the copyright of a third party. In that case, Zippia is not responsible for your copyright infringement if the copyright holder should choose to pursue legal action. A good rule of thumb to avoid a situation like this is to simply not break the law.
  • Not to breach other commitments or contracts by using Zippia. This includes both explicit contracts (business agreements, etc.) and implicit contracts. You agree not to violate the Terms of Service or Terms of Use of other companies in your use of Zippia services or Zippia.com, and you agree not to infringe on the legal rights of others. Again, what this boils down to in simple terms is that we require our users to not break the law and to not breach any contracts they may have with others. Should you break the law, infringe upon someone else’s legal rights, or otherwise break an agreement or law of any kind, you are responsible for your own actions.
  • That any information you may contribute to Zippia in any capacity will be accurate to the best of your knowledge. This includes (but is not limited to) things like information contained on a resume, information left in comments, information submitted in job listings, etc.


Additional Rules for Registered Users (Members)

We hope that each and every one of you will become a registered member of Zippia.com. However, it does come with a few additional conditions beyond what is set out in the rest of these Terms. For the most part, these conditions are for the convenience and protection of all of our members. If you break any of these rules, we may take any actions we consider to be appropriate, ranging from restricting your service to terminating (ending) your membership. We know you’re excited to read these conditions, so here they are:

As a registered user or member, you agree:

  • To follow any laws that apply to you. We put this in the general proper use section, but we think it’s worth reiterating again here.
  • To provide some personal information, such as your actual name, email address, etc. Any information provided to Zippia must be accurate, to the best of your knowledge.
  • To keep your membership information private. This includes your login information, password, etc.
  • Not to use the username, password, or other login information of another user. Using the account of another person in any capacity will be considered a breach of this agreement.
  • To allow communications from Zippia.com. This could be in the form of emails, notifications, or any other medium that we deem appropriate. This is important not only because we’ll send you information about job openings and career advice, but we’ll also need a way to let you know when we do fun stuff like update our Terms.
  • To honor any payments owed to Zippia.com. You also agree to let Zippia store payment information, including things like credit card information, and to let Zippia process payments when applicable, including any additional fees (i.e. taxes, etc.).
  • That any information you share may be viewable by others, in accordance with our sole judgment.
  • That Zippia.com can remove any content associated with your account at any time, at our sole discretion, with or without notice.

Additional Rules for Employers (including Job Board Contributors)

Zippia runs and maintains a job board, where employers can post jobs and users can search for open jobs. This means that any employers or potential employers who are posting on Zippia.com (or otherwise contributing content) are further bound by additional requirements.
If you use Zippia.com as an employer or otherwise contribute to our job board, you agree:

  • To be solely responsible for your own content that you may contribute to Zippia in any capacity, and to maintain all necessary rights, authorizations or licenses for that content. Zippia will not be held liable for any Employer’s content, including but not limited to job postings.
  • That jobs and job requirements will be legal in the state where they will be performed. Employers must follow all applicable laws, including but not limited to state, federal, and international labor and discrimination laws.
  • Not to submit false or misleading data, or false or misleading representations about a company, a job, or an industry.


Zippia Rights and Privileges

Now that we’re clear on the policy, let’s talk about the rights and privileges that Zippa, Inc. will have. As a business, we have to reserve certain rights in order to make the user experience as pleasant as possible for everyone, and to keep our company up-to-date with the best information available.

First, let’s talk about user-generated content (“UGC”). UGC can be thought of as anything that you, the user, either submit to Zippa or give Zippia access to. Let’s say that you post a photo of your office on your member profile. Who owns that photo?
For any UGC hosted on or accessed by Zippia.com, you, as the user who shared it or otherwise gave Zippia access, retain ownership of the content. However, you agree to grant Zippia a non-exclusive license to your UGC, which we can use for commercial or non-commercial use. What this means is that Zippia essentially shares ownership of the content. You have the right to do whatever you want with the content (with some limits—for example, you couldn’t sell an exclusive license to a third party), but so does Zippia. This also means that you can only share content that you have the right to share. Zippia reserves the right to remove any content at our discretion, for any reason.

If you, the user, ever want the license to end, this can be done by deleting the UGC or the associated account. Zippia will no longer be considered to have a license for future uses of deleted UGC stored in our records, but there are some things we can’t undo. For example, say we used your content for commercial use by printing a comment you made on our blog on a Zippia t-shirt. This license will necessarily continue. A good way to think about this is that, should you delete the content in question or the associated account, Zippia will retain any licenses that we are actively utilizing but will not be able to use any deleted content for any new purposes, even if we still have copies in our archives. This is covered in greater detail in our Privacy Policy, which is also a fascinating read and can be found here [https://www.zippia.com/privacy-policy/].

Second, let’s talk about some special circumstances that could result in your information being available to Zippia. Should you choose to log in or register via a third party (for example, by using Facebook, LinkedIn, Google+, etc.), Zippia will have access to any public information on the associated profile. Any of this public information is considered to be content that you shared with Zippia, and so all UGC rules apply.

Lastly, Zippia has the right to terminate service at any time, for any reason. Our services may be discontinued or changed with or without notice, although we will attempt to keep our users up to date with any changes. However, Zippia will not be liable for any losses incurred by any changes to our services or by any interruption or termination of our services. This includes deleting stored or archived information or content, as we are under no obligation to continue storing this information/content, and reserve the right to delete any of it at any time. Zippia is also not responsible for any losses incurred by a failure of service. We will, of course, attempt to keep our services running smoothly at all times, but sometimes temporary outages are unavoidable.

Third-Party Content and Services

By nature of what we do, our site contains information from third parties. Zippia is not responsible for any third-party content or the accuracy of any content, including allegedly defamatory content. We are not liable for any losses or indirect, special, incidental or consequential damages (whether or not foreseeable or contemplated in advance) incurred by viewing or using any third-party content of any kind. There will often be links to third-party websites on Zippia.com. All such links are to be followed at the user’s discretion. Links are provided as a convenience to the user and come with no liability and do not represent Zippia, Inc. in any way. If you wish to report third-party violations (defamatory content, inaccurate and/or misleading information, etc.), please visit the contact page on Zippia.com or see below.

Intellectual Property

Zippia will retain ownership of all intellectual property associated with Zippia.com. This includes, without limitation, all logos (and other trademarks), the word “Zippia” (and “zippia”), any original content appearing on Zippia.com, including but not limited to photos, articles, audio, or video, and any other associated intellectual property (registered or unregistered) throughout the world, including but not limited to all patent rights, copyrights, moral rights, trade secrets, trademark right.. Zippia owns all content on Zippia.com or has an exclusive license as described above. Visitors and members will not copy or reproduce any content owned by Zippia for commercial or non-commercial use, nor will they distribute any such content. The exception to this is any content that has specifically been published with a “share” option or other “sharing” capabilities, and this exception only extends to the content that has been enabled for sharing. Any license given by Zippia (whether through the capability to “share” or otherwise) can be revoked at any time and for any reason, with or without notice.

If you believe that Zippia has published your copyrighted work without your permission, please provide Zippa with the following information by sending it to legalnotice@zippia.com:

  • A description of the copyrighted work;
  • A description of where on our website you believe Zippia.com has infringed upon this work;
  • An official statement saying that you believe that the copyrighted work is being infringed upon;
  • Your contact information;
  • A signature (electronic is fine), either of the copyright owner or a designated agent; and
  • An official statement that you are either the owner of this copyright or an agent of the owner


Privacy Policy

Zippia. Inc. has a Privacy Policy located here (www.zippia.com/privacy-policy/). The Privacy Policy discusses what information Zippia collects from users and how this information will be used.

Disclaimer and Limitation of Liability

Zippia is also not responsible for any losses incurred due to inaccurate information. We strive to have the most current, most accurate career and occupational information available, but on the off chance something is inaccurate, Zippia will not be held liable. The Zippia.com websites, products and services are provided “as-is” and Zippia disclaims any and all express or implied warranties, including, but not limited to, the implied warranty of merchantability/fitness for a particular purpose, and non-infringement. Please use Zippia.com and any related products and services at your own risk. Zippia will not be liable (under any theory or circumstance) for any losses or indirect, special, incidental or consequential damages (whether or not foreseeable or contemplated in advance).

You agree to indemnify Zippia and to hold Zippia harmless against any claim by you (the user), or any other third party, that may come out of your use of our website, services, or products, including but not limited to claims for your breach of representations or warranties in these Terms, claims that your UGC infringes any intellectual property right, or claims in tort, contract or equity. Of course, we hope that nobody will sue us! This is simply a protection in case of a lawsuit.

In layman’s terms, this just means that you, the user, won’t hold Zippia responsible for… well, for anything. Most if not all companies put this clause in their Terms in order to protect themselves against lawsuits. This indemnity extends to any employees, officers, agents, or partners associated with Zippia. You further agree to hold us harmless against claims that may arise out of your acceptance of these Terms.
As a further protection measure, Zippia will not be held liable for any claims arising out of questions of the accuracy of any information found on Zippia.com or any associated Zippia publications. We will make every effort to only publish accurate information, but you nevertheless agree to hold Zippia harmless against any losses or claims regarding any inaccurate information published by us or contributed to our site by a third party.
If any applicable law limits our release of liability, Zippia is only responsible for the minimum amount of damages available by law.
Additionally, you agree to accept a duty to defend Zippia against any such claims filed against us. This may require that you pay for a lawyer of Zippia’s choice However, Zippia may appoint its own counsel in its sole discretion, and Zippia must approve in writing any resolution or settlement of claims that require Zippia to admit liability, pay money, or take (or refrain from taking) any action.

Dispute Resolution

These Terms will be governed by the laws in effect in the State of California, and your acceptance of these Terms will be considered to have taken place in California. As noted below, you agree to waive their right to a trial in favor of a binding arbitration process, but if for some reason a trial becomes necessary, you agrees that any judicial action will be brought in the state courts of Santa Clara, California, or the federal courts of the Northern District of California. By accepting these Terms, you are submitting yourself to the personal jurisdiction of these courts, whichever is appropriate given the dispute at hand.
You agree to waive your right to a trial by jury and your right to bring, file, or participate in a class action. Any and all disputes arising under these Terms or any use of Zippia websites, products, or services will be resolved through a binding arbitration process. This arbitration process will be controlled by arbitration rules set out by Judicial Arbitration and Mediation Services, Inc. (JAMS), with one (JAMS-recommended) change: the mediator will be allowed to award attorney’s fees. JAMS recommends the following language to provide for this, which we will include here verbatim:
“The arbitrator(s) may award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration. If a party prevails on some but not all of the claims and counterclaims, the arbitrator(s) may award the prevailing party an appropriate percentage of the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration.”
The results of this arbitration process are binding and take the place of a trial. Any judgment made under arbitration may be submitted as a judgment in the court of law. If any damages are owed to Zippia by the user, the user will be legally obligated to fulfill this financial obligation as if a trial had taken place.
If any clause or section of these Terms is found to be invalid, this will not affect the validity of the rest of the Terms. By accepting these Terms, you are acknowledging that Zippia is entitled to an equitable remedy (that is, some just compensation) upon any breach by you of these Terms.

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