How to hire an airport service supervisor

How to hire an airport service supervisor, step by step

Here's a step-by-step airport service supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an airport service supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new airport service supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an airport service supervisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An airport service supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, airport service supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents airport service supervisor salaries for various positions.

   Type of Airport Service Supervisor	Description	Hourly rate
   Airport Service Supervisor		$13-21
   Warehouse Lead	Warehouse leads are responsible for supply chain management in distribution centers. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations, and monitoring deliveries and shipments... Show more	$12-29
   Route Manager	A route manager determines strategic routes transport vehicles may take to every destination. A route manager's primary responsibility is to mark the shortest and fastest way to the customer's destination... Show more	$18-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • DOT
   • Performance Issues
   • TSA
   • Dependability
   • Check-In
   • Develop Team
   • Continuous Improvement
   • Performance Standards
   • Trend Analyses
   • Performance Boards
   • Technical Guidance
   • Address Performance
   • Payroll
   • Federal Aviation Administration

   Check all skills

   Responsibilities:

   • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
   • Streamline weekly audits - customer first, aircraft appearance, TSA line waits, facility.
   • Train coordinators and supervisors in leadership skills, and how to maintain professional therapeutic relationships with individuals and families serve.
   • Brief AMC monthly on unit's preparedness.

3. Make a budget

   Including a salary range in your airport service supervisor job description is a great way to entice the best and brightest candidates. An airport service supervisor salary can vary based on several factors:

   • Location. For example, airport service supervisors' average salary in louisiana is 28% less than in connecticut.
   • Seniority. Entry-level airport service supervisors earn 36% less than senior-level airport service supervisors.
   • Certifications. An airport service supervisor with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an airport service supervisor's salary.

   Average airport service supervisor salary

   $36,678yearly

   $17.63 hourly rate

   ---

   Entry-level airport service supervisor salary

   $29,000 yearly salary

   Updated January 17, 2026

4. Writing an airport service supervisor job description

   An airport service supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an airport service supervisor job description:

   Airport service supervisor job description example

   McGee Air Services is looking for Fleet (Cabin) Supervisors for our San Francisco
   
   The Supervisor will foster and support an inclusive and high-performance operation where team member and customer safety is at the forefront. This role assigns and oversees the work of team members, stepping in to provide hands-on help when needed to exceed customer expectations. The Supervisor mentors and develops the skills of leads, agents, and trainers for continuous growth and learning. By demonstrating open and honest two-way communication the Supervisor ensures a successful operation at the station.
   
   Do you match this skillset?...
   
   * Promote and maintain a culture of safety at all times
   * Lead a team in a fast-paced and ever-changing environment to meet and exceed operational targets while maintaining service, timeline, and compliance requirements
   * Establish and maintain a culture that encourages communication, and where all team members feel valued, connected, and engaged in the success of the operation
   * Recognize and celebrate individual and team performance
   * Responsible for supervising the daily activities of Station Agents, including scheduling, training, attendance, discipline, and performance appraisal
   * Evaluate individual and teamwork performance and provide necessary feedback. Coach and counsel as needed and document discussions and improvement plans
   * Lead briefings with a focus on planned changes, explaining reasons for changes, safety topics, performance, and recognition
   * Monitor, assess, and report on below-wing and team performance daily; identify trends and drive ongoing improvement
   * Responsible for ensuring that equipment is available, maintained, and operated in a safe manner at all times, to include daily inspections and removal from service
   * Investigate and report delays and irregular flight activity, determining solutions for how to avoid such delays in the future
   * Complete shift and daily reports to share performance with the local team and leadership
   * Foster an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride at all times
   * Other duties as assigned
   
   The Benefits...
   
   * Cost Free Insurance Package
   * Paid days off - holidays/personal/vacation/sick
   * Travel Privileges
   * Advancement Opportunities
   * Quarterly Bonuses
   * Recognition Programs and incentives
   
   We'd love if you have some of these...
   
   * 6 months airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, and ground operations preferred
   * Experience coaching and counseling employees on performance related issues preferred
   * Skilled in all aspects of aircraft servicing, loading, baggage and cargo handling
   * Self-motivated individual able to work collaboratively in a team environment
   * Able to lead, motivate, and successfully communicate with a diverse workgroup
   * Proven ability to direct the work of others in a positive way
   * Ability to juggle multiple tasks in a fast-paced environment
   * Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting
   * Ability to lift up to 75 pounds on a frequent basis
   * Flexibility to work varied shifts, weekends, and holidays
   * High school diploma or equivalent preferred
   * Must be at least 18 years of age
   * Must be authorized to work in the U.S.
   
   CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.
   
   Equal Opportunity Employer/Veterans/Disabled

   Copy this example

   

5. Post your job

   To find the right airport service supervisor for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with airport service supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit airport service supervisors who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your airport service supervisor job on Zippia to find and recruit airport service supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting airport service supervisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new airport service supervisor

   Once you've selected the best airport service supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new airport service supervisor first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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