How to hire an assistant manager/server

How to hire an assistant manager/server, step by step

Here's a step-by-step assistant manager/server hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an assistant manager/server job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new assistant manager/server
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the assistant manager/server you need to hire. Certain assistant manager/server roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect assistant manager/server also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of assistant managers/server and their corresponding salaries.

   Type of Assistant Manager/Server	Description	Hourly rate
   Assistant Manager/Server		$11-19
   Server And Hostess	A server and hostess is an employee who plays the dual role of both a hostess and a server. As implied by this, a server and hostess is in-charge of welcoming guests as they enter the restaurant, ensuring that the guests' tables are ready before leading them to their assigned tables, handing over the menu, and waiting for the guests to finalize their order... Show more	$10-17
   Server/Barista	A server/barista is someone who makes and serves beverages and foods, such as coffee, tea, and sandwiches or baked goods. He/She or she should be able to explain menu items to customers to ensure customer satisfaction... Show more	$11-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Exceptional Dining
   • Genuine Hospitality
   • Customer Service
   • Fine Dining
   • Guest Service
   • POS
   • Payroll
   • Food Preparation
   • Customer Complaints
   • Food Service
   • Guest Satisfaction
   • Food Orders
   • Beverage Orders
   • Bank Deposits

   Check all skills

   Responsibilities:

   • Manage restaurant while serving or bartending.
   • Maintain establishment's budget by managing employee attendance and monitoring quality and inventory control with a POS system.
   • Train new servers, ensure overall guest satisfaction, make sure the restaurant run smoothly, troubleshoot POS system, open/close ,
   • Perform a variety of tasks including bartending and banquet hosting.
   • Assist with the training of other servers in the usage of micros and serving equipment.
   • Have taken over scheduling the server staff and have trained and work in multiple FOH and BOH positions.

3. Make a budget

   Including a salary range in your assistant manager/server job description is one of the best ways to attract top talent. An assistant manager/server can vary based on:

   • Location. For example, assistant managers/server' average salary in alaska is 43% less than in new york.
   • Seniority. Entry-level assistant managers/server 41% less than senior-level assistant managers/server.
   • Certifications. An assistant manager/server with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an assistant manager/server's salary.

   Average assistant manager/server salary

   $15.32hourly

   $31,857 yearly

   ---

   Entry-level assistant manager/server salary

   $24,000 yearly salary

   Updated December 13, 2025

4. Writing an assistant manager/server job description

   A good assistant manager/server job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an assistant manager/server job description:

   Assistant manager/server job description example

   Cummings School of Veterinary Medicine at Tufts University provides 24-hour care for pets 365 days of the year. Since 1985, we have offered high quality medical care, consultation, referral, and emergency veterinary services for the care of dogs, cats and exotic pets. The hospital also serves as the primary clinical training environment for veterinary students, interns and residents. The Client Service Department, in the Large and Small Animal Hospitals, includes Reception (HLA and SAH front desks), Client Liaisons, Switchboard and Medical Records. The primary function of this department is to ensure excellence in client service and experience in all interactions at the Foster Hospital for Small Animals and the Hospital for Large Animals.
   What You'll Do
   
   The Client Service Supervisor (Liaisons) directly oversees the daily operations and staff of the Liaison department This position is a working supervisor; up to 40% - 70% of the work week will be spent covering shifts in the liaison department. The supervisor works as part of an integrated care team to provide high quality administrative support and service to external and internal customers. Primary responsibilities are covering shifts within the liaison modeling best practices in client interaction to staff, providing strong leadership, professionally developing teams, motivating and coaching staff to be a highly effective customer service team, initiating and managing improvement initiatives, creating strong relationships with staff, faculty, house officers and technicians. This position works in collaboration with supervisor peers, the Client Service Manager, the Associate Medical Directors, the Hospital Administrator and Hospital Medical Director in continuous evaluation and improvement on procedures.
   
   What We're Looking For
   
   Minimum Required Experience, Education, Background, And Certifications/Licenses
   High School Diploma or the equivalent with 5 years related experience including customer service and supervisory experience in a service-oriented environment OR Bachelors degree plus 3 years related experience. Strong computer skills with Microsoft Excel, Word, PowerPoint, Electronic Medical Records (EMR), Outlook. Strong writing and public speaking skills. 3 years proven experience in leadership, team development, establishing/maintaining excellence in customer service and hospitality, as well as implementing policies that improve client service. 3 years direct staff supervision, development and training experience. 2 years experience in a call center or related area.
   
   Additional Preferred Experience, Education, etc.
   3+ years of experience in a related veterinary or human medical field. Bachelors degree in related field. Certifications in office management, leadership development, coaching or client service areas. Knowledge of medical/veterinary terminology. Experience in telecommunication implementation.
   
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   Copy this example

   

5. Post your job

   There are a few common ways to find assistant managers/server for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your assistant manager/server job on Zippia to find and recruit assistant manager/server candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit assistant managers/server, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new assistant manager/server

   Once you've found the assistant manager/server candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new assistant manager/server. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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