How to hire a billing services manager

How to hire a billing services manager, step by step

Here's a step-by-step billing services manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing services manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing services manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your billing services manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a billing services manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect billing services manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of billing services managers and their corresponding salaries.

   Type of Billing Services Manager	Description	Hourly rate
   Billing Services Manager		$17-34
   Project Coordinator	Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization... Show more	$15-36
   Customer Service Supervisor	A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Billing Functions
   • HVAC
   • Reconciliations
   • Payroll
   • Data Entry
   • CPT
   • Management System
   • Medical Billing
   • Customer Service
   • HIPAA
   • Patient Accounts
   • Medicaid
   • Service Billing
   • Financial Reports

   Check all skills

   Responsibilities:

   • Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
   • Serve on the payroll system deployment team.
   • Enter weekly payroll into service management and HH2.
   • Perform EOB analysis and management.
   • Direct medical records and billing management including general ledger and accounts reconciliation and the negotiation of favorable payment schedules for patients.
   • Reduce facility contract's outstanding AR (accounts receivables) and DSO.

3. Make a budget

   Including a salary range in your billing services manager job description is a great way to entice the best and brightest candidates. A billing services manager salary can vary based on several factors:

   • Location. For example, billing services managers' average salary in utah is 44% less than in district of columbia.
   • Seniority. Entry-level billing services managers earn 48% less than senior-level billing services managers.
   • Certifications. A billing services manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a billing services manager's salary.

   Average billing services manager salary

   $52,090yearly

   $25.04 hourly rate

   ---

   Entry-level billing services manager salary

   $37,000 yearly salary

   Updated January 27, 2026

4. Writing a billing services manager job description

   A billing services manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a billing services manager job description:

   Billing services manager job description example

   64501BRJob Posting Title:Physician Billing Services ManagerDepartment:Shared Service CenterAutoReqId:64501BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:FinanceJob Posting Description:This Share Service Center (SSC) Physician Billing Services Manager will be responsible to:
   
   + Oversee the management and supervision of the physician billing services analytical/reporting team for assigned functions within the SSC. Provide leadership and support to staff, while maintaining excellent patient and enterprise customer service.
   
   + Oversee the production of monthly analytics used to report billing performance to foundation directors and medical chiefs. Analyze trends, identify causes of revenue declines and maintain statistics for monthly, quarterly and annual reporting. Keep abreast of changes in payer billing requirements that could potentially impact various foundation specialties.
   
   + Present performance report data and KPI (Key Performance Indicators) to dept leadership in reports and meetings. Manage the research of and development of options, recommendations and presentation to leadership.
   
   + Develop and implement short and long-term strategies to manage assigned billing support services. Evaluate workflow and allocates resources to provide the highest levels of performance and efficiency
   
   + Analyze process and business issues to identify best practice solutions. Recommend and implement improvements. Share knowledge and lead teams in process redesign/change management.
   
   + Interact and collaborate regularly with service-line billing managers and directors, Patient Financial Services, and the Physicians' Organization. Attends meetings, including the departmental admin, finance, billing, and compliance meetings.
   
   + Assume overall responsibility for HR management of the SSC Billing Services team. Interview, hire, orient, train, schedule, coach, counsel, evaluate, promote, and discipline of employees. Foster trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, while overseeing department training and individual development.
   
   + Implement, monitor, and revise annual goals, objectives, and performance standards including team metrics for assigned revenue cycle functions. Assess performance and uses metrics to identify opportunities and drive improvement. Collaborate with enterprise foundation departments and participates in initiatives to develop system enhancements and automation opportunities
   To qualify, you must have:
   + An Associate’s degree is required and a Bachelor’s degree is preferred in Human Healthcare Administration, Business Administration, Accounting
   + Ten (10) years of experience in progressively responsible medical billing/revenue cycle operation or physician office experience, including five (5) years of prior direct report supervisory/management oversight.
   + Strong written and verbal communication skills to allow for effective communication with foundation directors and Chiefs.
   + Analytical skills necessary to plan for design or enhance billing systems and programs.
   + State-of-the-art awareness of billing requirements and technology related to physician billing to resolve problems
   + Ability to effectively manage within the assigned unit/department and to persuade and negotiate with directors and senior leadership on issues and programs that impact assigned unit/department
   + Strong planning, organizational skills with the ability to manage multiple priorities and projects with effective results and time management
   Boston Children’s Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.Office/Site Location:WestwoodRegular, Temporary, Per Diem:Regular

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5. Post your job

   There are a few common ways to find billing services managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your billing services manager job on Zippia to find and recruit billing services manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit billing services managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing services manager

   Once you've found the billing services manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new billing services manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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