Billings Volunteers of America Elderly Housing jobs in Cheyenne, WY - 363 jobs
ADMISSIONS SPECIALIST - OUTPATIENT
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Classification: Non-exempt Reports to: Admissions Coordinator - Outpatient Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Admissions Specialist - Outpatient provides administrative support to patients and staff. The Admissions Specialist - Outpatient is the first point of contact for persons becoming clients. The Admissions Specialist - Outpatient adheres to standards to support operations of the outpatient admissions team.
Essential Functions
Schedule and manage the admissions process for all outpatient clinics
Communicate patient information with the Treatment Team
Complete multi-disciplinary reports (MDR)
Ensure incoming patients complete all necessary documentation
Enter patient information into the Electronic Health Record (EHR)
Collaborate with the billing department to ensure all benefit assignments are apporptiatly set
Assist patients in completing addiction severity index (ASI) or other pre-admissions assessments
Answer telephone and greet visitors
Serve as backup coverage for Support Staff
Competencies
Effective communicator, both written and oral
Calm under pressure and crisis
Empathetic and able to relate to staff and patients
Ability to stay organized and meet tight deadlines with competing priorities
Ability to interact with persons from a variety of social, economic, educational, and cultural backgrounds
Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
Supervisory Responsibility
This position has no supervisory responsibilities
Work Environment
This job operates in a residential treatment facility environment. This role routinely uses electronic health record systems and standard office equipment such as laptops, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods.
Position Type/Expected Hours of Work
This is a full-time position; hours of work are generally 8:00 - 5:00 Monday through Friday.
Travel
Some travel is expected for this position.
Required Education, Experience, or Eligibility Qualifications
High school diploma or equivalent
Minimum two (2) years experience in customer service, human service, or related field
Proficient using a variety of computer software programs, including but not limited to Microsoft Suite and databases
Preferred Education and Experience
Previous Human Services training and experience in the addiction field
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$30k-37k yearly est. 37d ago
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SSVF HOUSING NAVIGATOR - CHEYENNE
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Housing Navigator for Supportive Services for Veteran Families Classification: Exempt Reports to: Program Manager of Supportive Services for Veteran Families Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Housing Navigator is a Supportive Service for Veteran Families staff that provides best practice housing navigation support to Veterans. The Housing Navigator will focus on landlord recruitment and retention and provide housing navigation assistance to veterans.
Essential Functions
Attend homeless/housing meetings to provide program presentations and update and build collaborative relations with area Public Housing Authorities, Veterans Service Officers, and landlords
Conduct outreach to prospective landlords and property management groups on behalf of homeless veterans
Locate suitable low-income permanent housing in the community
Maintain regular communication with landlords
Educate individuals and organizations on the benefits of leasing to HUD-VASH veterans or veterans receiving SSVF Shallow Subsidies.
Serve as a housing resource for veterans who are homeless or at risk of becoming homeless: may include but not limited to helping gather necessary documents, filling out applications or accompanying during housing searches
Directly communicate with local housing authorities regarding inspection standards and paperwork
Input necessary data as needed to meet program requirements
Support case management as necessary and assigned by Program Manager
Competencies
Crisis management
Ability to work with multiple staff, clients, and agencies
Able to meet tight deadlines under pressure
Organization skills
Ability to work both independently and as part of a team
Effective oral and written communication skills
Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Work Environment
This job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
Traveling to various communities to perform Veterans outreach actions will be necessary with this position. Travel will also be required for training.
Required Education, Experience, or Eligibility Qualifications
* Associate Degree
Or -
* High School diploma or equivalent and a minimum of two years of case management experience or closely related field experience
* Valid driver's license
* Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems
Preferred Education and Experience
Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$34k-45k yearly est. 49d ago
IT Help Desk Technician Tier I
Larry H. Miller Senior Health 4.6
Sandy, UT job
The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 4d ago
Real Estate Salesperson
Nest Seekers International 3.8
New York, NY job
Nest Seekers International, a leading Real Estate brokerage in the global luxury market is looking to add spirited and dedicated agents to its NYC team.
The Role
A Licensed Real Estate Salesperson at Nest Seekers are highly motivated individuals with the ability to drive new business, understand the global market impact on hyper local markets, develop longstanding relationships with clients, guide clientele through the renting, purchasing and sales process as well as understand financial market trends as it relates to consumer behavior and decision making. This position, although that of an independent contractor, works closely under the supervision of the company's Managing Sales Directors. An eagerness to learn, work alongside colleagues and unparalleled commitment to your own success are essential for any agent, regardless of experience.
Successful candidates will be able to
- Manage multiple projects simultaneously with incredible attention to detail
- Engage with clients by seeking to understand their needs first
- Utilize the Nest Seekers intuitive dashboard to drive new business
- Hold themselves accountable for their own success with support from the Nest Seekers Managing Directors
- Have an unwavering entrepreneurial spirit and desire for success
Requirements and Qualifications
- High school diploma or equivalent; higher education degree preferred
- New York State real estate licensure or certification
- Knowledge of real estate sales process
- Excellent verbal and written communication skills
Bonus Qualifications
- 2+ years of sales/rental experience
$127k-266k yearly est. 3d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
New York, NY job
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
$55k-84k yearly est. 2d ago
Lifestyle & Events Coordinator
The Dermot Company 4.0
New York job
ABOUT THIS ROLE
The Dermot Company, LP, is seeking a Lifestyle & Events Coordinator to join our dynamic team. In this role, you will contribute to the continued growth and operational excellence of our luxury residential portfolio. This position plays an important part in advancing Dermot's commitment to delivering exceptional resident experiences, supporting property performance, and upholding our standards of integrity, collaboration, and innovation.
This is a full-time position based in New York City.
Some nights, weekends, and holidays are required.
HOW YOU'LL MAKE AN IMPACT
Reporting to the Senior Manager, Lifestyle & Events, the Coordinator will be supporting initiatives that drive Dermot resident engagement under the Dermot's Ignite hospitality brand through specialized, luxury event programming, exclusive partnerships, and various additional platforms and services. Our Ignite team engages with our residents to promote a sense of community.
The Lifestyle & Events Coordinator will be responsible for planning and leading events across our NYC properties. It is essential for our Ignite team to engage with the residents at events. Our attendance can range from 20 residents to 300 residents depending on the event. Past events for our residents include, but are not limited to:
Super Bowl Parties
Cocktail Mixology Class
Terrarium Workshops
Comedy Night
Summer BBQ Parties
Valentine's Day Events
Kid Events
Cooking Classes
Self Defense Classes
Paint and Sip
Some of the things you'll be doing include, but are not limited to:
Planning, advertising, and ensuring successful execution of lifestyle, health and wellness events and programming across the Dermot portfolio as well as for Dermot employees
Providing exceptional customer service to directly impact high enrollment, retention and satisfaction with Dermot's Ignite memberships
Assisting in growing a luxury hospitality and marketing brand and creating awareness around the brand
Assisting in planning ESG (Environmental, Social, Governance) events and growing our social initiatives
Providing relevant reporting to property teams, leadership, and investors as requested
Other projects as assigned
ABOUT YOU AND WHAT YOU OFFER
Bachelor's Degree in Event Management, Hospitality Management, or a related field (GPA 3.0 or above)
1-3 years of hands-on event planning and hosting experience
Exceptional attention to detail, organization, and follow through skills
A strong work ethic and commitment to meet deadlines
Creativity and an inclination to think outside the box
Working knowledge of current social media trends and understanding of the platforms' algorithms
You are personable, outgoing, and enjoy meeting new people
You'd describe yourself as a self-starter and a multitasker
You enjoy researching and keeping up with the latest developments in event planning
Authorized to work for any employer in the United States without any restrictions
ABOUT OUR CULTURE & TOTAL REWARDS
Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences and talent that our team members share at Dermot collectively contribute to Dermot's culture and success.
Our total rewards program includes a competitive compensation and benefits package designed to support the well-being, growth, and financial security of our employees. The annualized gross base range for this position is between 65,000-68,000 plus discretionary bonus. The actual compensation within the range will be based on factors unique to each candidate including years and depth of experience.
Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role.
BENEFITS & PERKS
Comprehensive medical, dental, and vision coverage; disability and life insurance
17 days of PTO and 11 paid holidays starting upon hire; additional vacation accrues with service
Paid parental leave
401(k) with company match up to 5% when eligible
Employee Assistance Program (EAP)
Company-covered therapy sessions (limited benefit)
Flexible Spending Accounts (health & dependent care)
Gym reimbursement
Pet insurance
Tuition reimbursement (up to $2,500 per year for eligible coursework)
Employee housing discount program (eligibility rules apply; based on availability)
Employee referral program
Volunteer and charitable-giving opportunities
$36k-43k yearly est. 12d ago
Investment Sales Agent
Real New York 3.6
New York, NY job
REAL New York is a full-service brokerage specializing in NYC residential sales, rentals, and commercial real estate. Backed by a deep portfolio of exclusive listings and a powerful lead generation system, we give agents everything they need to succeed - whether you're closing your first deal or your hundredth.
We're looking for experienced NYC Investment Sales Agents (5+ years) ready to take their business to the next level. Gain access to exclusive leads, dedicated support, and a team with a proven track record of closing, all while leveraging your investment sales expertise.
What You'll Do:
Source, market, and close high-value commercial and investment property deals (multifamily, office, retail, development sites)
Manage relationships with investors, developers, and institutional clients
Analyze investment opportunities, including underwriting, cap rates, and ROI projections
Generate and convert leads from our proprietary systems and industry networks
Collaborate with team members on deal structuring, negotiations, and closings
Stay current on NYC commercial real estate trends, zoning, and market data
What We're Looking For:
Licensed Real Estate Salesperson in New York State
5+ years of NYC commercial/investment sales experience
Strong understanding of investment underwriting, cap rates, cash-on-cash returns, and market trends
Proven track record of closing high-value commercial or investment transactions
Proficiency (or willingness to learn) in real estate tech, CRM systems, and property research tools
Entrepreneurial mindset with the ability to work independently and as part of a team
Excellent communication, client service, and relationship management skills
Flexible schedule to meet investors and clients during evenings and weekends
Pay: $75,000.00 - $550,000.00+ per year
Job Types: Full-time, Contract, Commission-Only
Location: Hybrid (NoMad Office)
$131k-256k yearly est. 4d ago
Client Support Specialist - WealthTech / RIA Focus
Taurus Search 4.6
New York, NY job
My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology.
Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products
We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams.
My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
$39k-47k yearly est. 3d ago
After School GROUP TEACHER Stockbridge Elementary School
Ymca 3.8
Munnsville, NY job
Requirements
ESSENTIAL FUNCTIONS:
Establish positive relationships with parents, children, school personnel and other staff members.
Be a positive role model.
Group Teacher assists the Site Director or Multi-Site Director in planning and implementing quality program curriculum and lesson plans of the daily program, including arts and crafts, active games, and snack.
Group Teacher is responsible for assisting with supervision of children. Maintain that children are never left alone. Make sure all children are watched at all times.
Head of Group is responsible for maintaining a physically and mentally safe environment for the children. Maintaining housekeeping at each site.
Actively support and participate in YMCA functions as notified by the SACC Director or Multi-Site Director.
Attend all required staff meetings and give input on programming issues.
Head of Group is responsible for record-keeping including daily attendance, newsletter information; lesson plans and maintaining adequately stocked first aid kept and meet all required deadlines for such paperwork.
Follow and enforce Association and departmental policies, including the substitute policy.
Attend YMCA program for snow days and other school holiday/vacation days/days off as needed by the YMCA.
Observe that all policies and procedures are being upheld including NYS Regulations.
Maintain required number of children to adequately maintain budget.
Substitute at other YMCA SACC sites as required.
Actively pursue training and learning opportunities and certifications relating to the position. Maintain current certifications required by the position.
Is committed to maintaining a workplace free from all forms of harassment
Adheres to policies related to boundaries with youth.
Attends required abuse risk management training.
Adheres to procedures related to managing high-risk activities and supervising youth.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
LEADERSHIP COMPETENCIES:
Engaging Community: Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming of all, providing community benefit.
Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.
Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause.
Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.
Functional Expertise: Executes superior technical skills for the role.
Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y's work and impact in the community.
Program/Project Management: Ensures program or project goals are met and intended impact occurs.
Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.
Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.
QUALIFICATIONS:
Education, Training & Work Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CPR, First Aid and AED Certification
Over the age of 18 years old
Must meet all Association-Wide training requirements in addition to those set forth by their Supervisor.
Must be able to pass a Nationwide Criminal and Sex Offender Registry Background Screening.
Must ensure that the physical and social environments for program delivery reflect the Y's definition of character and values
Must meet the qualifications to be a Group Teacher according to New York State Office of Children and Family Services Licensing requirements.
Associate's degree in Child Development,
Elementary Education, Physical Education, Recreation or a related field
AND
No additional experience required
OR
School-age Child Care Credential or other Office recognized credential specific to the school- age developmental period.
AND
One year experience working with children less than 13 years of age.
OR
High School diploma or its equivalent
AND
Two years direct experience working with children under 13 years of age
Specialized Knowledge, Skills & Certifications
Human relation skills with the ability to relate to staff, volunteers, children, parents and community members.
Knowledge of school age children's development.
Experience implementing programming for school age children.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand; walk; sit; run; use hands and fingers; handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, twist, bend; and talk to hear.
Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
$54k-80k yearly est. 40d ago
Resident Services Manager 2 - View 34 Apartments
UDR, Inc. 4.5
New York, NY job
Resident Services Manager 2 - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR
UDR is seeking a Resident Service Manager 2 at View 34, our community (740 homes) located in New York, NY.
Pay range $38.46-$43.26/hour based on experience.
GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations.
SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager
SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist.
ESSENTIAL FUNCTIONS:
Asset Quality
Ensure community is ready for business and meets established physical standards daily as listed below:
1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "show" apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
2. Refresh community's signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.
Customer Service
Provide the best standard of quality and service through resident relations:
1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service.
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.
3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed.
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.
Financial
Complete various accounting and financial functions associated with driving and supporting community operations:
1. Work closely with Business Manager to complete required financial responsibilities.
2. Conduct Purchase Card (P-card) reconciliation for community.
Personnel (if applicable)
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
2. Hire and train new staff and develop staff to maximize potential.
3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.
4. Approve time records and requests for time off.
Vendor Management
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR's policies and procedures.
2. Source new vendors as needed in order to maintain community appearance and resident services.
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:
1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
2. Review, monitor, administrate and sign leases as required and needed.
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures.
4. Plan and manage all community events.
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc.
6. Maintain acceptable NPS scores and facilitate Reputation Management Process.
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications.
8. Smart Rent Management and Package and Parcel Management.
9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed.
10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required.
11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy".
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests.
13. Develop and maintain emergency action procedures for the properties.
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.
16. Comply with all Company policies and procedures related to employment.
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
18. Perform other duties as assigned or needed.
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.
Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.
Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.
Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism.
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required.
EDUCATION AND EXPERIENCE:
1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required.
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred.
3. Minimum of two years' management or supervisory experience is required.
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$38.5-43.3 hourly 3d ago
SKILLS TRAINER - PT CHEYENNE RESIDENTIAL
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Skills Trainer South Classification: Non-Exempt Reports to: Program Director/Supervisor/Lead Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Skills Trainer will provide support, skill training, and one-on-one supervision to clients as outlined in the treatment plan. The Skills Trainer will also maintain case records and documentation per Volunteer of America Northern Rockies' policies and procedures and coordinate facility operations and client needs with other staff.
Essential Functions
Provide support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan. This may include coping skills, self-care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming/outgoing residence transitional support, etc.
Participates as an integral member of a multidisciplinary treatment team.
Attends team meetings, community partner meetings, and case staffing as assigned by supervisor or clinic director.
Conducts in-home skills training visits to assist clients with developing independent living skills.
Assist in preparing materials for the day treatment process, e.g., preparing copies/packets, preparing group room, and cleaning and organizing workspace.
Cleans program facilities/areas as needed or assigned.
Provide all services within the detoxification process of the Alcohol Recovery Center (ARC) for clients. Including:
Non-medical monitoring as prescribed in the ARC policies and procedures
Provides medication monitoring of clients following medical policies and procedures.
Provides basic risk assessment and immediate referral to program coordinator, primary clinician, or on-call staff for expanded risk assessment and intervention.
Provide for clients' life/medical safety, behavioral control, and crisis prevention activities within the scope of practice and contact supervisors, primary clinicians, and appropriate emergency services.
Is responsible for contacting clinical staff as needed to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care.
Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
Transport clients to access services and appointments as authorized by program needs and treatment plan.
May administer Drug and Alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
Participates as a team member of the client's care team.
Utilizes assessments with clients as outlined in the program, such as the DLA-20, MIS, PHQ 9, GAD 7, SOWS, or CIWA.
Maintains case records and other documentation as outlined in agency policies.
Familiarizes themself and complies with all Volunteers of America Northern Rockie's policies and procedures for the individual programs they will be working on.
Participates in all supervision, staff meetings, and training required by supervisor and organization.
Maintains productivity/billable hour expectations as determined by leadership.
Other duties as assigned.
Competencies
Crisis management
Ability to work with multiple staff, clients, and agencies.
Proficiency with Microsoft Office Software: Outlook, Word, Excel
Able to meet tight deadlines under pressure.
Organization skills
Ability to work both independently and as part of a team.
Practical oral and written communication skills
Continuous demonstration of behaviors aligned with a posture of servant leadership and our
cultural values.
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Work Environment
This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.
Travel
Some travel is required for this position.
Required Education, Experience, or Eligibility Qualifications
High School Diploma or GED
Must possess and maintain a valid driver's license
1-2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness.
Must obtain and maintain valid certifications for the following training within the first 30 days of employment. (Training for certification will be offered in the house)
CPR / First Aid
Mental Health First Aid
MANDT
Preferred Education and Experience
Experience working with people experiencing mental illness and/or substance use problems
Experience working with people who are actively experiencing a crisis
Experience working with people in a residential service environment
3-5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness.
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$25k-30k yearly est. 49d ago
CASE MANAGER - MUHR
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Summary/Objective The Case Manager will provide support to assigned clients and facilitate/link clients to appropriate community service resources. Assist and support clinical services as needed in cooperation with the treatment team. Essential Functions
Receives referrals for Case Management services/treatment from therapists; provides an initial and ongoing assessment of client needs for case management, treatment, support, and/or skills training.
Is familiar with community resources and makes appropriate referrals and/ or
links clients to those resources.
Provides case management monitoring of the Client's condition(s) and progress or lack of progress and communicates this to the primary therapist.
Advocates on behalf of the Client to ensure his/her access to needed resources and ensure their rights are respected.
Provides case management emergency services during work hours and after
hours as assigned.
Provides psychiatric rehabilitation services to all clients in need, including readiness assessment, skills training on an individual and group basis, assisting Clinicians who facilitate group activities, and case management to improve the Client's functioning and assist the Client in being successful in his/her treatment goals.
Carries out all psychiatric rehabilitation services by Client's treatment plan and goals and identifies possible service needs to the primary Clinician in support of comprehensive treatment planning.
Provides liaison services to state and local hospitals as needed.
Provides liaison services to community partners, such as attending meetings, facilitating communication, and answering questions about services within the agency.
Provides program and case consultation and education services as needed.
Responsible for tracking supported employment activities.
and assists with the development and implementation of supported employment programming
as directed by the supervisor and Clinic Director.
According to the Policies and Procedures for Volunteers of America Northern Rockies.
Provides documentation reflecting the course of treatment on time.
Actively participates in supervision meetings, clinic meetings, case discussions, planning for treatment provision, and agency development required training activities.
Maintains a suitable professional demeanor that includes: contributing to a positive work environment within VOANR through dependability, flexibility, cooperation, supportiveness and respect for others, communication, creativity, ethical behavior, and appropriate appearance.
Maintains therapeutic responsibility for the collection of fees.
Accurately completes all necessary intake elements, admission process and meets all appropriate releases.
Other duties as assigned.
Competencies
Proficiency with computers
Proficiency with Microsoft Office software: Outlook, Word, Excel
Ability to learn new computer software quickly
Proficiency with modern standard office equipment
Excellent attention to detail and organizational skills
Successfully interact with clients and team members in a professional manner
Ability to prioritize and manage multiple tasks concurrently
Demonstrate independent work initiative and sound judgment
Work Environment
This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.
Travel
Little travel is required for this position.
Required Education, Experience, or Eligibility Qualifications
* Bachelor's Degree in Psychology, Social Work, or related field
Two or more years of Case Management experience
Preferred Education and Experience
More than two years of experience in Case Management
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$29k-37k yearly est. 6d ago
VETERANS SYSTEM ADMINISTRATOR
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Veteran System Administrator Classification: Exempt Reports to: Senior Enterprise Administrator: Software and Applications Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Veteran Administrator is responsible for full oversight of the organization's Electronic Health Record system and related applications. This not only includes the day-to-day operations but also the planning for additional tools, modules, and products that will further support VOA's operations through software. An important component of this position is the collaboration with clinical and veteran leaders on the issues, solutions, and needs within the current and upcoming suite of software.
Essential Functions
Lead the setup, configuration, and ongoing oversight of the organization's Electronic Health Record (EHR) system.
Project management, in concert with supervisor, of new or rebooted implementations
Build and maintain customized EHR forms, workflows, and processes for multiple programs, including SSVF, HVRP, Staff Sgt. Fox, GPD, OP, and Residential.
Monitor, triage, and resolve Help Desk tickets; escalate complex issues when necessary.
Manage system administration for the organization's EHR and related applications, including Bells AI, my HealthPointe Portal, LOCUS, and Order Connect NX.
Develop, update, and maintain comprehensive training materials for the EHR and associated applications.
Research and troubleshoot EHR issues to identify root causes, distinguishing between user errors, system bugs, or training needs.
Perform system cleanup tasks such as merging duplicate records, discharging clients, closing inactive staff accounts, and re-routing documentation as needed.
Create and manage reports to assist supervisors and terminating staff in completing pending tasks before separation.
Collaborate with the finance team to ensure proper system security, permissions, and set up for their operational needs.
Maintain data integrity by locking charts, securing deceased client records, and performing regular audits.
Collaborate with veteran teams, data teams, fiscal departments, and clinical leadership to ensure seamless system operations.
Test, install, and document system patches, software updates, and EHR or billing system upgrades.
Provide technical support and guidance to internal users, including clinical staff, billing teams, and program personnel.
Build and run reports or custom queries; manage and format report outputs using Excel.
Partner with Netsmart AMS and technical experts to troubleshoot complex system issues and submit CASES and Innovations via the Netsmart Support Center.
Manage EHR-related projects from planning through implementation, including timeline management, stakeholder coordination, and post-launch evaluation.
Demonstrate leadership by mentoring staff, promoting collaboration across departments, and fostering a culture of continuous improvement and accountability.
Always uphold strict confidentiality and data security standards.
Competencies
Effective communicator with exceptional listening, written, verbal, and interpersonal abilities.
Demonstrates ethical practice and sound judgment in all decisions and actions.
Exhibits a calm and professional demeanor under pressure or during crises.
Advanced troubleshooting and problem-solving skills with strong attention to detail.
Highly proficient with computers, software systems, and Microsoft Excel, including data formatting and presentation.
Demonstrated ability to learn new technologies and software applications quickly.
Excellent organizational, prioritization, and time management skills; able to manage multiple tasks and deadlines effectively.
Strong ability to verify requests for accuracy, appropriateness, and ethical compliance.
Works effectively and respectfully with diverse staff, clients, and partner agencies.
Demonstrates initiative, independence, and accountability in daily work.
Strong organizational and project management skills
Proficient in the use of computer software programs, including but not limited to Microsoft Suite
Continuous demonstration of behaviors aligned with a posture of servant leadership and VOA's Cultural values.
Supervisory Responsibility
This position has no direct supervisory responsibilities but may serve as a coach and mentor for other positions in the organization.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require the ability to lift files, open filing cabinets, bend or stand on a stool as necessary, and perform work at a computer for extended periods.
Position Type/Expected Hours of Work
This is a full-time position. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel to on-site locations throughout the catchment area will be required.
Required Education, Experience, or Eligibility Qualifications
Bachelor's degree and two (2) years of experience in information technology systems administration or a closely related field, or associate's degree and three (3) years of experience in information technology systems administration or a closely related field, or High School diploma and four (4) years of experience in information technology systems administration or a closely related field.
Prior experience managing Electronic Medical Record (EMR)/Electronic Health Record (EHR) system(s)
Preferred Education and Experience
A master's degree and two (2) years of prior experience managing Electronic Medical Record (EMR)/Electronic Health Record (EHR) system(s)
Veterans program experience strongly preferred
Behavioral health/healthcare experience strongly preferred
Current certification in CPM, Scrum Master, PMP, PMI-ACP, or ITIL
Knowledge of computer operating systems, browsers, databases and applications
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$52k-71k yearly est. 49d ago
CLINIC DIRECTOR
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Summary/Objective The Clinic Director supervises counseling and education-based treatment for clients in residential treatment facilities on the Volunteers of America Northern Rockies health services based in Sheridan, WY. This oversight includes Residential Substance Abuse Treatment, Transitional Recovery Services, and Detoxification services. Responsibilities include ensuring program compliance with VOANR policies and procedures, training, and educating clinical staff about substance addiction and mental health diagnoses. This position supervises clinicians and other clinic personnel, ensuring quality and compliance with all clinical and administrative services and processes.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Provide daily oversight of clinical operations, utilization reviews, and quality assurance of patient services.
Maintain strong community relationships and solicit feedback from partners and stakeholders to ensure services align with the community's needs in collaboration with the supervisor.
Provide administrative supervision to all clinic staff and clinical supervision and consultation as needed.
Provide clinical services to patients as needed to meet the needs of the clinic and community.
Promptly chart clinical activities in patient records.
Participate in quality assurance processes to ensure the proper use of evidence-based treatments. And timely documentation of all clinical staff.
Manage and maintain the ongoing schedule of training for the clinical team.
Designated supervisor for clinicians and patient navigators.
Ensure that supervisees perform their job responsibilities. Provide feedback and coaching to supervisees regarding the agency's expectations and the performance of their job responsibilities.
Ensure staff know and comply with all agency policies and procedures, including the agency code of ethics.
Manage timecards, leave, and disciplinary actions.
Ensure cleanliness and building safety
Maintain awareness of program deliverables and compliance and motivate team members to meet productivity and outcomes-related goals.
Monitor budgets and participate in the budgeting process.
Other duties as assigned.
Competencies
Effective communicator; assertive when necessary
Ethical practice
Highly confidential
Calm under pressure and during a crisis
Empathetic/able to relate to individuals with drug/alcohol addictions
Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
Supervisory Responsibility
This position is a supervisory role and serves as a coach and mentor for other jobs in the organization.
Work Environment
This job operates in a residential treatment facility. This role routinely uses standard office equipment such as laptops, photocopiers, telehealth technology, and smartphones.
Physical Demands
The physical demands described here represent those an employee must meet to successfully perform this job's essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require lifting files, opening filing cabinets, bending or standing on a stoop as necessary, and performing work at a computer for extended periods.
Position Type/Expected Hours of Work
This is a full-time position. Occasional evening and weekend work may be required as job duties demand. This position must participate in on-call rotation as needed and serve as administrative on-call regularly.
Travel
Little to no travel is expected for this position.
Required Education, Experience, or Eligibility Qualifications
Ph.D. or Master's degree in Counseling or Clinical Social Work from a Council for Accreditation of Counseling and Related Educational Programs. (CACREP), Council on Rehabilitation Education (CORE) or Council on Social Work Education (CSWE) accredited program in counseling
Fully licensed as an LCSW, LPC, LAT, or LMFT through the Wyoming Mental Health Professions Licensing Board or eligible for licensure if current licensure is out-of-state
Meet qualifications required for a substance abuse professional, clinician, or assistant by the State of Wyoming's Division of Behavioral Health Standards for the Operation of Community Mental Health and Substance Abuse Programs
Two years of supervisory experience
Proficient in the use of computer software programs, including but not limited to Microsoft Suite and desktop publishing
Exceptional and demonstrated time management skills to stay organized and meet tight deadlines
Preferred Education and Experience
Five years of post-licensure clinical experience, with some of this experience directly related to serving persons with addiction disorders: alcohol, drugs, gambling
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$58k-79k yearly est. 49d ago
Concierge Associate (777 Main Street)
Winncompanies 4.0
Hartford, CT job
WinnCompanies is searching for a customer service-focused Concierge to act as part of a team that provides 24/7 representation at a luxury high-rise residential community in Hartford, CT. In this role, you will proactively anticipate the needs of the residents and coordinate the delivery of services to improve the overall resident living experience at 777 Main Street.
Please note that there is one part-time position available. Additionally, the pay range for these positions is $16.35 to $18.00 per hour, depending on experience.
777 Main Street is located in downtown Hartford and was once an old bank building now rehabilitated into a 27-story, luxury residential and commercial community with 285 apartments and amenities, such as 24-hour concierge service.
Learn more about us at **********************
Responsibilities
Greet residents, prospective residents, vendors, and visitors.
Answer telephone and forward calls to necessary team members.
Coordinate apartment cleaning and detailing services.
Schedule dry cleaning drop off and pick up.
Assist with pet services, such as grooming, walking, and pet store locations.
Offer package pick-up and delivery assistance.
Make local restaurant suggestions and reservations.
Recommend and secure theatre, concert, and event ticket reservations.
Schedule private car, limo, and taxi services.
Provide accurate directions to local business, schools, hospitals, and attractions.
Assist residents and their guests in a courteous and efficient manner.
Play a vital role in ensuring the overall resident/guest satisfaction.
Act as point of contact for residents after business hours.
Maintain organization and cleanliness of front desk, lobby area, and amenities.
Notify the police or other necessary personnel in the event of an emergency.
Explore opportunities and services to enhance the resident experience.
Monitor security video while at the front desk.
Perform periodic security rounds.
Requirements
High school diploma or GED equivalent.
Minimum of 1 year of relevant work experience.
Flexibility to meet the demands of a 24-hour concierge department.
Familiarity with the local geography, attractions, and events.
Ability to maintain regular and positive communication with each resident and abide by the culture created to enhance and promote daily positive interaction among members of the 777 Main community.
Proficiency with Microsoft Office.
Ability to lift up to 50 pounds.
Excellent verbal and written communication skills.
Superb attention to detail.
Ability to work in a fast-paced and demanding environment.
Preferred Qualifications
2-3 years of concierge experience.
Experience with Yardi, RealPage, or other similar industry software.
Prior knowledge of the apartment or hotel industry.
$16.4-18 hourly 22d ago
PART TIME CLINICIAN - CHEYENNE
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Cheyenne, WY
Part-Time Clinician Classification: Non-Exempt Reports to: Clinical Director Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
JOB DESCRIPTION
_____________________________________________________________________________
Summary/Objective
The Clinician provides clinical and education-based treatment services throughout an individual's treatment per practice standards, are appropriate to client needs, and comply with agency standards.
Essential Functions
Complete social histories, assessments, treatment plans, admission and discharge summaries, and other chart-related documents and correspondence for assigned patients promptly
Provide individual counseling and facilitate educational and counseling groups as assigned; accurately and promptly chart these activities in patient records
Develop educational and therapeutic curriculum to be utilized in group settings with patients and family members, as well as prevention education
Assist patients in understanding and completing therapeutic change objective-driven treatment plans
Work cooperatively with necessary staff members, other community resources, and referral sources to coordinate services to patients
To ensure the smooth functioning of clinic operations, the therapist will attend staff meetings, supervisory conferences, and clinical supervision
In-person and Telehealth sessions weekly
Competencies
Effective communicator; assertive when necessary
Ethical practice
Highly confidential
Calm under pressure and in crisis
Interacts with clients and team members in a professional manner
Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
Supervisory Responsibility
This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.
Work Environment
This job operates in a residential treatment facility and Outpatient Clinic setting. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require the ability to lift files, open filing cabinets, bend or stoop as necessary, and perform work at a computer for extended periods.
Position Type/Expected Hours of Work
This is a part-time position. Days and hours will depend on program needs and the supervisor.
Travel
Little travel is required for this position.
Required Education, Experience, or Eligibility Qualifications
Ph.D. or Master's degree in Psychology, Counseling, Clinical Social Work, or related field from a Council for Accreditation of Counseling and Related Educational Programs. (CACREP), Council on Rehabilitation Education (CORE) or Council on Social Work Education (CSWE) accredited program in counseling
Fully or Provisionally licensed as an LCSW, LPC, LMFT, or LAT through the Wyoming Mental Health Professions Licensing Board, or eligible for licensure if current licensure is out-of-state
Meet qualifications required for a substance abuse professional, Clinician, or assistant by the State of Wyoming's Division of Behavioral Health Standards for the Operation of Community Mental Health and Substance Abuse Programs
Proficient in the use of computer software programs, including but not limited to Microsoft Suite and desktop publishing
Exceptional and demonstrated time management skills to stay organized and meet tight deadlines
Preferred Education and Experience
Five years of post-licensure clinical experience, with some of this experience directly related to serving persons with addiction disorders: alcohol, drugs, gambling
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
$40k-61k yearly est. 49d ago
Meeting & Events Planner - New York City, NY
CBRE 4.5
New York, NY job
Job ID 254644 Posted 07-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Customer Service, Facilities Management, Marketing, Workplace Strategy **About The Job** The Meeting & Events Planner will lead successful execution of events as the primary point of contact for clients and primary communicator of event details to the meeting and events operations team.
In this role you would be responsible for guiding event clients through the full scope of the planning process, including furniture and equipment configurations, audio-visual requirements, food & beverage service, transportation, and other event attendee services.
The Meeting & Events Planner will manage the master events calendar, confirm event requirements, and ensure operations stakeholders fully understand requirements through management of communication channels, briefing and planning meetings.
**What You Will Do**
+ Serve as primary point of contact for high profile and/or large engagements. Accountable to develop and communicate end-to-end complex event plans to ensure flawless execution of meetings and events. Exercises sound judgement to ensure that events are delivered to exceed client expectations, while maintaining adherence to guidelines and processes and leveraging meeting industry best practices and experience.
+ Manages complex master meeting and events calendar for medium to large sized event space. Communicates events schedules with all required partners and service providers. Responsible for all communications, planning meetings with event staff, and proactively planning logistics across the master calendar.
+ Responsible for pre-event planning, greeting event hosts upon arrival, introducing service delivery teams to client, answering questions, ensure understanding of details of event between host and service delivery team and post event reporting and reconciliation.
+ This includes but is not limited to: sourcing/selecting/recommending vendors for catering, decor, entertainment, giveaways, etc., supporting event communication and marketing plan, problem-solving issues that arise, welcoming guests, directing event set-up, communicating with staff, organizing vendors, supporting attendee/speaker requests, and managing tear-down.
+ Manages each event as a project from planning through execution. Responsible for ensuring parties involved in supporting the event are asked for input at the right time in the event plan and receive all relevant communication. This includes creating and managing detailed event planning timelines, ensuring deadlines are met on time and with high quality, creatively troubleshoot issues, ensure effective handoff to service delivery team, monitoring the progress and schedule of events and tasks, communicating with stakeholders, management, and other relevant parties.
+ Responsible for building and maintaining work relationships with internal and external clients in a timely and professional manner. Participates and/or leads planning calls, representing the site, and ensuring all event aspects are in accordance with building safety and security regulations.
+ Coordinates with internal partners as well as with outside vendors and event professionals to manage to client expectations on time and with high quality. Creates and distributes banquet event orders to vendors and internal and external stakeholders defining event specifics including a timeline and floorplans for set-up, event flow, and event strike details.
+ Key contact for the event in ensuring seamless event delivery by the Meeting & Events operations team. Check in with the team and client on the day of the event to ensure thorough communication; responsible for on-site logistics including managing vendors ensuring a certificate of insurance is on file, load in and set up is on time and in adherence to building/site policies and is a point of escalation should an issue arise.
+ Captures post-event reporting and reconciliation and suggests recommendations for continuous improvement and cost / process efficiencies.
+ Supports and provides informal guidance to junior members of the team.
+ May support with budget creation for events and accountable for budget adherence and related activities such as requesting and reviewing invoices in a timely manner.
+ Performs other duties as assigned.
**What You'll Need:**
**Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.**
+ High School Diploma or GED and a minimum of 3 years of relevant experience and/or training.
+ Experience in corporate or conference center management preferred.
+ Comfortable meeting and engaging with new people.
+ Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
+ Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
+ Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
+ Ability to work in multiple software platforms and learn and retain technical software applications quickly.
+ Good organizational skills. Work well under pressure and demonstrate a proactive approach to routine and non-routine occurrences.
+ Ability to work flexible work schedules based on business need.
**Why CBRE?**
We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.
Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6-month mark.
FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list.
Forbes Named one of the best large employers in America and one of the World's Best Employers!
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Meeting & Events Planner position is $80,000 annually. The maximum salary offered for the Meetings & Events Planner role is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications,and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
Host
Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Find out more (************************************************************************
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$80k-85k yearly 11d ago
VP, General Manager - Property Management
Vts, Inc. 4.2
New York, NY job
The Vice President, General Manager - Property Management will provide strategic and operational leadership across the company's Property Management segment. The ideal candidate will oversee cross-functional teams to align with the company's growth objectives.
The ideal candidate will bring at least seven years of experience in commercial real estate, with a strong emphasis in Property Management/Asset Management. They will be a critical thinker with an entrepreneurial mindset and a successful track record of consistently delivering revenue growth. This individual will have prior experience managing cross-functional teams and a proven ability to deliver projects on time and within budget. Strong analytical and problem-solving skills, paired with superior written and verbal communication abilities, are essential. The role also requires flexibility and the ability to travel as needed.
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **
Here's what you can expect as a General Manager, Property Management:
You will lead the development and execution of VTS's Property Management growth strategy, shaping the future of how we serve the industry.
You will guide and empower leaders across product, engineering, hardware, sales, and account management to consistently deliver on revenue, customer acquisition, and retention goals.
You will act as an executive sponsor on strategic sales opportunities, building strong relationships with key accounts and driving business growth.
You will collaborate with global executives and cross-functional teams to align initiatives and achieve company-wide objectives.
You will represent VTS on the world stage-speaking at industry events, conferences, and meetups as a trusted thought leader and solutions expert.
You will partner with product and engineering teams to advance innovation and enhance product functionality that elevates the CRE community.
What VTS Values & How We Show It
Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
Move as One - We work in an open floor plan to promote cross-functional collaboration.
Take Ownership - Be an owner of the company you're building with our equity packages.
Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
ABOUT VTS
VTS is the commercial real estate industry's only technology company that unifies owners, operators, brokers, and tenants in a single platform to capitalize on opportunities revealed in every square foot of their properties. In 2013, VTS revolutionized the commercial real estate industry's leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry, transforming how strategic decisions are made and executed by CRE professionals across the globe.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every business stakeholder in commercial real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform worldwide. VTS' user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. To learn more about VTS, and to see our open roles, visit ************
VTS maintains offices in New York City, London, Toronto, Chicago, and San Francisco.
To learn more about VTS and to see our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $150,000 - $200,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a performance based bonus structure for the position that will bring the OTE (on target earnings) to $250,000 - $300,000 depending on the base salary agreed upon and achievement of goals.
EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at **********
Privacy Policy
$250k-300k yearly Auto-Apply 60d+ ago
Pipeline Field Specialist
Berkshire Hathaway Energy 4.8
Silver Springs, NY job
BHE GT&S is an interstate natural gas transmission and storage company that gives large customers more options in moving gas safely, reliably and efficiently. Headquartered in Richmond, Virginia, with operations in 10 states, BHE GT&S employees take pride in our work and are committed to innovative and sustainable natural gas energy solutions. Through our liquefied natural gas facilities, multi-state pipeline systems, and storage operations we support a number of large customers, including major utilities, power plants, marine transportation and heavy-duty trucking, along with manufacturing. Our employees are integral to our success and work hard to exceed customer expectations. We provide fulfilling employment opportunities, are committed to attracting and retaining the best employees, and focus on providing a safe and inclusive work environment. BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY.
Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.)
* Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations
* Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member.
* Must be able to lift/carry a minimum of 50 lbs.
* Must possess basic computer skills.
Additional knowledge, skills, and abilities:
* Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment.
* Ability to analyze problems, collect accurate data and draw valid conclusions.
* Ability to work independently or as a crew member.
PREFERRED:
* Related natural gas industry experience.
Education Required
* Education Required: High school diploma or GED.
Testing Required
* Cognitive Aptitude testing
Working Conditions
* This position is subject to callouts, and you must be available and willing to work overtime as required.
* You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals.
* You will be subjected to adverse weather and environmental conditions.
* Minimal overnight travel may be required.
CHAMPION:
* Contribute to a team-centric work environment based on mutual respect and integrity
* Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers.
Employees must be able to perform the essential functions of the position, with or without an accommodation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.
* Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines.
* The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities.
* Prepare and maintain reports and records as required.
* Promote good customer and public relations, report customer complaints and inquiries.
* May train and assist other coworkers as required.
* May lead or direct up to one other individual in work assignments.
* Perform all other duties as required in higher or lower classifications.
$53k-76k yearly est. Auto-Apply 34d ago
INTERN - UNPAID OUTPATIENT
Volunteers of America Northern Rockies 3.7
Volunteers of America Northern Rockies job in Laramie, WY
Counseling Intern (Unpaid) Classification: Non-exempt Reports to: Outpatient Director/ Clinical Supervisor Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
JOB DESCRIPTION
Summary/Objective
Provide and coordinate clinical services, under the supervision of assigned, licensed clinical staff, throughout the course of an individual's treatment. Ensure treatment practices are in accordance with practice standards, are appropriate to client needs and in compliance with agency standards. Professionalism, ethical conduct and active participation with colleagues is essential and includes treatment coordination between other VOANR staff and community providers
Essential Functions
All interns must agree to weekly supervision (required hours as arranged between interns/on-site clinical supervisor/internship instructor or intern coordinator) with an approved, licensed on-site clinical supervisor.
Master's level interns will be available to receive referrals for services as approved by their clinical supervisor based upon level of intern competency and client acuity.
Interns will refer inappropriate referrals to appropriate VOANR/community service provider(s).
Master's level interns will conduct intake assessments, complete required documentation and develop initial Treatment Plans with all referrals. It is assumed that all these activities will be supervised initially, and interns will become increasingly independent in the provision of these services as competency and comfort develop. Bachelor's level interns will receive training in pieces of the above activities however will not be allowed to conduct these activities independently.
Master's level interns will provide individual, marital, family, group and rehabilitative services as appropriate to client needs and intern competencies. Bachelor's level interns will receive training in pieces of the above activities however will not be allowed to conduct these activities independently.
Interns will make appropriate referrals as needed during the course of treatment.
Interns will develop and maintain positive working relationships with other community providers.
Interns will coordinate with other VOANR staff and other community providers in providing joint treatment as reflected in the treatment plan.
Interns will prepare needed reports of treatment as requested.
Interns will maintain case records to reflect the course of treatment and provide required documentation. Provides follow-up and aftercare planning services as needed. Expeditiously discharges inactive clients.
Interns will assist their clinical supervisors in providing program and case consultation and education services internally, and to other community groups and individuals as appropriate to the interns training needs.
Interns will participate in agency program development activities.
Interns will assist/participate in providing liaison service for local, regional and state hospitals to ensure continuity of care for clients.
Interns will maintain therapeutic responsibility for the collection of fees as directed by their clinical supervisor.
As possible, interns will attend team meetings, staff meetings, supervisory conferences, and other activities, which ensure the smooth functioning of clinic operations and their clinical training.
Other duties as assigned by Clinical supervisor or internship coordinator.
Competencies
Proficient with MS Office, Outlook and Internet Explorer
Excellent organization skills and attention to detail
Demonstrates an independent work initiative, sound judgment and attention to detail
Ability to handle multiple tasks simultaneously
Proficient with standard office equipment
Required Education, Experience or Eligibility Qualifications
For Master's level internships, candidates must possess a Bachelor's degree and be currently enrolled in an internship/clinical class.
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
Unpaid 49d ago
Learn more about Billings Volunteers of America Elderly Housing jobs