Restaurant Busser
Bloomin' Brands, Inc. job in Leawood, KS
Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success.
At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails.
Come join the Bonefish Grill family as a Busser, where you will make each Guest's day better with friendly, prompt, and attentive service. You'll be a team player and will be responsible for bussing, cleaning and properly resetting tables. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to every Guest. As a Busser, you'll help to provide each Guest with an incredible experience, by setting the stage for a memorable dining experience that makes each Guests Day better.
Responsibilities:
* Uphold Our standards for cleanliness and prompt service
* Pre-bus tables and maintain floor and table sanitation
* Assist throughout the restaurant as needed
*
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - plus tips
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!
Senior Manager
Bloomin' Brands, Inc. job in Overland Park, KS
Text "HIREME" to 30437 to apply now! By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages from Outback Steakhouse. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.
Position Details:
* Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
* Actively participate in the career growth of hourly team members.
* Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
* Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
* Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
* Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
* Actively take part as a member of the management team.
* Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
* Set excellent customer service and work examples.
* Demonstrate knowledge of the entire menu and preparation.
* Engage in community and market-related opportunities at the restaurant.
Specific qualifications include:
* Minimum 3 years of salaried restaurant management experience
* Full Casual Dining or Casual Plus environment, preferred
* Hands-on experience in both FOH and HOH
* Availability to work a flexible schedule
* Minimum 21 years of age with legal authorization to work in the United States
* Willingness to relocate within the assigned region.
* Computer skills, a plus
* Bilingual, a plus
Bloomin Brands offers benefits such as medical, dental, vision, and 401k.Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors.
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!
Cashier/Food Attendant, Brew Brothers-Full Time (6:30am-2:30pm)
Kansas City, MO job
The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by accurately placing orders and preparing food and beverages per guests per guest's request.
ESSENTIAL JOB FUNCTIONS:
Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest.
Accurately inputs all orders into the Point of Sale (POS) terminal.
Accurately posts all transactions on the Point of Sale (POS) terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Records all tips collected from credit cards and complimentaries.
Prepares specialty coffee drinks to order in accordance with established recipes and time guidelines.
Delivers product to customers on casino floor and in hotel rooms in a timely.
Maintain high levels of customer service at all times.
Maintain appropriate level of stock items in area.
Assist in maintaining display cases and pastry par levels.
Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
Assist in training new team members and management staff during their training period.
Responsible for periodic cleaning tasks assigned by management.
Resolve guest complaints expeditiously and inform management of the complaints.
Prepare and/or serve menu items, such as sandwiches or salads.
Basic food preparation and service.
QUALIFICATIONS:
High School Diploma or equivalent required.
Must be at least 18 years of age.
Minimum six months cash handling experience.
Previous customer service experience.
Work requires effective communication in English, both verbal and written form in a professional manner.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a neat and professional appearance.
Work requires attention to detail and accuracy.
Work requires use of a computer and/or cash register.
Mathematical abilities including addition and subtraction/accurate record keeping.
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs. or more.
Must be able to stand and walk for prolonged periods of time or entire shift.
Must be able to work at a fast pace and handle multiple tasks in stressful situations.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplySecurity, Special Events-Voodoo Lounge (Flexible Schedule)
Kansas City, MO job
In this role you will provide security support for special event nights in our VooDoo Night Club. Schedule varies and pay is $20hr. This position is responsible for providing service to Harrah's Voodoo guests by ensuring a safe and fun environment.
* Greets guests quickly and courteously using Total Service skills.
* Checks to make sure patron identification meets necessary age requirements for entry into Voodoo.
* Maintains communication with Supervisor or Manager regarding occupancy levels.
* Patrols Voodoo to preserve order among patrons and protect property.
* May circulate among patrons to prevent improper dancing or similar activities, and to detect persons annoying other patrons or damaging furnishings of establishment.
* Warns patrons of infractions and contacts Security Dispatch if they become unruly.
* Must wand all patrons and inspect bags upon guests entering the VooDoo Lounge.
* May be required to perform Security Officer responsibilities in addition to above listed items.
* Identify intoxicated guest and have them removed
* Observe servers and bartenders for over serving of alcohol.
* Applies First Aid as deemed appropriate to employees and guests and provides immediate, lifesaving, medical care as necessary
Knowledge, Skills & Education Preferred:
High school graduate or equivalent. Clean felony conviction status. Must be 21 years of age. Must posses a valid driver's license from their state of residence. Must present a well-groomed appearance. A background check will be conducted on all candidates before an offer is made.
Physical Requirements:
* Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
* Able to physically restrain adults in excess of 200 pounds.
* Able to respond calmly in crisis and stressful situations.
* Able to work independently.
* Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
* Must be able to lift and carry up to 60 pounds.
* Must be able to push or pull up to 150 pounds.
* Able to respond to visual and aural cues.
* Able to speak, read and understand English.
* Able to see and also remember the specific details of incidents and persons.
* Must be able to make rational decisions when handling guests and employees.
* Ability to tolerate area's containing secondary smoke.
* Must be able to lift above the head occasionally.
* Must be able to make rational decisions when handling guests and employees.
* Ability to tolerate area's containing secondary smoke.
* Able to write legible to provide accurate report documentation.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends and overtime if required.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's North Kansas City.
Auto-ApplySecurity Officer-Full Time, Days
Kansas City, MO job
$18.00 hr - 4 days on, 3 days off Our officers start at $18hr and work 4 days on and 3 days off. Two - 12hr days and two 8hr days. * This position is responsible for providing superior service to Harrah's guests by seeking out opportunities to be of service; by maintaining highly visible patrols to insure a safe gaming experience; and by assuring quality support to other departments so that they may serve guests more effectively.
* Maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino.
ESSENTIAL JOB FUNCTIONS:
* Security Officers are accountable for providing safety and security for our guests. Officers are to look for safety concerns (ripped carpet, spills, liquid on the concourse, broken glass, ect.) and report these concerns to Facilities or EVS for clean up or repair.
* Complete security incident reports as needed. This includes entering the information into the report system, and ensuring that all forms, statements and attachments are included.
* Security Officers are required to work together as a team.
* Maintain Security over the entire facility during assigned shift.
* Escorts all internal money transfers throughout Harrah's North Kansas City Support Facilities.
* Escorts all money transfers between Casino and Support Facilities.
* Oversees guest and employee safety.
* Safeguards and protects Harrah's North Kansas City assets.
* Enforce Missouri Gaming Commission Regulations including the System of Internal Controls.
* Prepares Security Incident Reports.
* Escorts Gaming Chips, Tokens and cash of $500.00 or more.
* Collects and transports Drop Boxes to storage area.
* Security Officers are responsible for interacting with guests with an upbeat and positive attitude.
* Report improper or illegal or suspected improper or illegal acts by a Harrah's North Kansas City employee to the Security Supervisor.
* Assist Main Bankers in pushing the locked NRT carts when replenishing the self-redemption machines.
QUALIFICATIONS:
* High School Diploma or equivalent required.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must be 18 years of age.
* Must be able to obtain Missouri Gaming License.
* Must pass background check and drug test.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must present a well-groomed appearance.
* Must have excellent customer service/communication skills.
* Knowledgeable in data entry, read and interpret output from a computer.
* Professional appearance.
WORK ENVIRONMENT REQUIREMENTS:
* Must be able to work independently along with a team mentality.
* Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
* Must be able to stand for prolonged periods of time or entire shift.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
* Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
* Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
* Physically mobile with reasonable accommodations.
* Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
* Must be able to stand for 8 hours and lift minimum of 25 lbs.
* Excellent vision, including peripheral.
* Respond to visual and aural cues.
* Operate in mentally, and physically stressful situations.
* Must be able to push or pull up to 150 pounds.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyHouseman, Hotel (Full Time - 7pm-2:30am)
Kansas City, MO job
Essential Job Functions::
Performing duties with the use of cleaning chemicals and equipment including carpet/floor care; maintaining the cleanliness of the guest room floors and storage closets as needed; picking up linen and garbage from housekeeping carts throughout the day; removing dirty linen from vacant rooms at a minimum of 10 rooms per Room Attendant per day; performing special projects assigned by supervisors; following safety and security procedures.
Knowledge, Skills & Education Preferred:
Must be able to speak English and communicate via a radio. Previous housekeeping experience preferred, but will train excellent applicants.
Qualifications:
Physical Requirements:
Physically mobile with reasonable accommodations.
Able to lift and carry upwards of 5-15 pounds.
Able to bend, reach, kneel, twist and grip items while working at assigned area.
Must be able to stand for 8 hours at a time.
Respond to visual and aural cues.
Read, write, speak, and understand English.
Able to work flexible shifts.
Operate in mentally and physically stressful situations.
Must be able to manage several tasks.
Ability to interact effectively with co-workers.
Must have a pleasant service voice.
Auto-ApplyValet Attendant - Part Time, Evenings/Weekends
Kansas City, MO job
JOB SUMMARY: Park and retrieve guests vehicles while providing good customer service. ESSENTIAL JOB FUNCTIONS: * Greet each guest as they arrive with enthusiasm and a smile. * Make sure you open doors for all guests, men and women. * Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors.
* Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.
* Give keys to Key Attendant.
* Attendants will be responsible for ticketing on the drive.
* Assist with transport baggage of arriving/departing guests if necessary.
* Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah's.
* Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.
* Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.
* Creates a positive and "luck building" environment for guests and other employees.
QUALIFICATIONS:
* High School Diploma or equivalent required.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must be 18 years of age.
* Must pass background check, driving background check and drug test.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must present a well-groomed appearance.
* Minimum six months to a year cash handling experience strongly preferred within high volume industries.
* Must have excellent customer service/communication skills.
* Knowledgeable in data entry, read and interpret output from a computer
WORK ENVIRONMENT REQUIREMENTS:
* Must be able to work independently along with a team mentality.
* Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
* Must be able to stand for prolonged periods of time or entire shift.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
* Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplySupervisor, Slot Performance
Kansas City, MO job
$50,000.00
Responsible for the supervision and training of slot repair operational staff.
ESSENTIAL JOB FUNCTIONS:
This position is responsible for supervising the Slot Technicians, and managing the Slot Performance Department.
Install, test and maintains electronic gaming equipment and components, systems, and sub-systems required for continuous and efficient business operations.
Makes required adjustments, repairs and/or replaces such equipment when needed.
Performs duties of Slot Attendant/Host when needed (as authorized) to ensure guest satisfaction and maximum performance of all slot machines on the casino floor.
Directly supervises all Slot Technicians and the overall slot performance function during assigned shifts.
Oversees the training of Slot Technicians.
Oversees the repair modifications and preventative maintenance on slot machines which are beyond the mechanical or technical scope of a Slot Attendant.
Plans and administrates work schedules and assignments for Slot Technicians.
Assists in investigating all cheating attempts, percentage malfunctions, and sub-standard equipment within the Slot Department.
Adheres to regulatory, departmental, and company policies in an ethical manner.
QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 21 years of age.
Must be able to obtain Missouri Gaming License.
Must pass background check
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer.
Must have knowledge of the skills necessary for each Slot Technician position, including expertise in the repair of all slot machines and related equipment.
Minimum of three years previous experience as a Slot Technician is required.
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Revised 7/2012
Auto-ApplySupervisor, Casino Operations (Evenings/Overnights)
Kansas City, MO job
In this role you will supervise Slot Attendants and Casino Beverage team members in the action and excitement of the casino floor. Shift will likely be late evenings or overnights. $47,000-$50,000 is average starting salary based on experience.
ESSENTIAL JOB FUNCTIONS:
Supervises all aspects of slot and beverage operations for assigned shift for Harrah's NKC creating a differentiated service experience and ensuring optimum performance of all.
Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.
Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.
Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction.
Familiarization with all Harrah's Brand programs and systems.
Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.
Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.
Presents oneself as a credit to Harrah's and encourages others to do the same.
Performs all other related and compatible duties as assigned.
Ensures accountability of all transactions through verification and documentation of exchanges. QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 21 years of age.
Must be able to obtain Missouri Gaming License.
Must pass background check
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Minimum six months to a year cash handling experience strongly preferred within high volume industries.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer
Ability to operate handheld device (iPad or iTouch) to take beverage orders.
Qualifications:WORK ENVIRONMENT REQUIREMENTS:
Must be able to maneuver to all areas of the casino.
Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot cabinet for long periods of time.
Must be able to push and lift weight up to 40 pounds.
Must be able to see small objects in poorly lit areas.
Must be able to work in areas containing high noise levels and secondary smoke.
Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must possess ability to analyze computer generated reports on various slot products/performance
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyCasino Cashier-Full TIme, Evenings/Late Nights
Kansas City, MO job
JOB SUMMARY: Distribute monies to gaming guests via check cashing, credit card cash advances, casino credit and conversion of gaming checks into currency along with other various job duties. ESSENTIAL JOB FUNCTIONS:
Ensures accountability of all transactions through verification and documentation of exchanges.
Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests.
Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.
Responsible for the makeup and verification of bankrolls by supplying currency and gaming checks for all money-handling departments.
Responsible for the operation of assigned customer or employee window, performing all transactions with guests/employees in a confidential manner.
Adhering to state and federal regulations.
Adhere to departmental and company policies along with working with other cashiers and supervisors.
Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies.
Ability to count currency and chips of various denominations individually stacked or racked.
Redeems various marketing/promotional coupons.
Acts as a source of information for guests or refers guest to appropriate staff or facility.
Understands various gaming regulations and passes quarterly and annual exams.
Cashes personal checks and obtains cash advances on credit cards for patrons.
Process casino credit applications and transactions.
Ability to suggest/cross sell property or company events, promotions and amenities.
QUALIFICATIONS:
High School Diploma or equivalent preferred.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 18 years of age.
Must be able to obtain Missouri Gaming License.
Must pass background check and drug test.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Minimum six months cash handling experience strongly preferred within high volume industries.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer.
Ability to maintain neat and orderly records and work.
Acts as a role model to other team members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to bend, twist, turn, push and pull above/below the shoulders a minimum of 25 lbs or more.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and maintain composure in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyTo-Go Specialist
Bloomin' Brands, Inc. job in Leawood, KS
Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success. We have a deep passion for fresh quality food, and we use our expertise to create an unparalleled lineup of dishes that are ever-changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails.
Come join the Bonefish Family as a To-Go Specialist! Following our hospitality standards, you will lead the experience for every guest dining outside of our four walls. You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile.
To-Go Specialist responsibilities also include:
* Making memorable experiences for our Guests
* Using food and beverage menu knowledge to share favorites and provide recommendations
* Anticipating needs, accurately processing guest orders and payment in a hospitable and timely manner
* Assembling and delivering orders with hospitality and a smile
* Being a team player
*
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location plus tips
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Parker. We look forward to hearing from you!
Dishwasher - Full Time, Evenings/Late Nights
Kansas City, MO job
ESSENTIAL JOB FUNCTIONS:
Maintain cleanliness and organization of all kitchen areas and equipment.
Maintain a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands.
Clean and sanitize all kitchen equipment while preparing tableware for washing, i.e. scrapes plates, pre-soak silverware.
Sets up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level and thoroughly cleans dishwashing equipment and working areas.
Responsible for handling the removal of garbage and refuse; mopping and sweeping floors; washing walls and ceiling tiles.
Clean and sanitize all dishware, glassware and silverware.
Washes, stacks and stores china in appropriate kitchen area.
Collects all soiled pots, washes and restacks cleaned pots on shelves.
QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 18 years of age.
Must pass background check and uranalysis drug test.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Must have excellent customer service/communication skills.
Prior restaurant/cleaner experience preferred. (6 months-1 year experience)
Experience working with chemicals. (MSDS)
Must be able to get along/communicate well with co-workers and work as a team.
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mobility and dexterity to move and pull large heavy objects weighing a minimum of 50 lbs.
Must be able to bend, pull and carry, reach above and below the shoulder while cleaning and stocking restaurants, stockrooms, etc.
Must be able to respond to visual and aural cues.
Able to tolerate high/low temperatures near kitchen areas.
Able to use the following chemicals for cleaning and sanitizing all kitchen areas: bleach, pine sol, oven cleaner, etc.
Specific vision abilities required, such as distance vision, color, depth perception, etc.
Must have the dexterity to grip necessary items. (dishes, mops, glasses, etc.)
Auto-ApplyVIP Lounge Host/Marketing Rep (Part-time, Evenings/Weekends)
Kansas City, MO job
ESSENTIAL JOB FUNCTIONS: * Greets guests quickly and courteously. * Check in VIP guests as they enter the Laurel Lounge. * Help service guests as necessary in a team aspect. Busses guest seating areas as needed in adjacent area. * Assists in the responsibilities of all aspects of the VIP Lounge in order to attract and retain guests while contributing to the operating success of the VIP Lounge.
* Maintains a clean workstation.
* Provides personalized service and a great experience for every guest, every time through interaction and building relationships.
* Serves all guests who request To Go orders. This includes taking the order, estimating the wait time, offer drinks while they wait, gather & bag completed order, and deliver to the guest at the host stand.
* Anticipates needs, provides fast, exceptional service and checks for satisfaction of guests.
* Works well with others, especially other wait people, bartenders, cooks, supervisors, etc.
* Promotes and is knowledgeable about casino events/services and promotional campaigns.
* Meeting attendance guidelines of the job and adhering to regulatory, departmental and company policies.
QUALIFICATIONS:
* High School Diploma or equivalent required.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must be 18 years of age.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must present a well-groomed appearance.
* Must have excellent customer service/communication skills.
PHYSICAL REQUIRMENTS:
* Must be able to stand or walk 8 hours at a time.
* Must be able to bend, twist, turn, squat and rotate body.
* Must be able to lift 10 pounds above the head.
* Must be able to work a fluctuating schedule that includes nights, weekends, and holidays.
* Must be able to use a computer and type on a keyboard throughout shift
* Must be able to work independently along with a team mentality.
* Must be able to stand for prolonged periods of time or entire shift.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyPoker Dealer, Part Time, must be able to work any shift
Kansas City, MO job
Deal poker card games to patrons
ESSENTIAL JOB FUNCTIONS:
Responsible for dealing casino poker games as assigned in order to provide a courteous and entertaining experience for Harrah's guests and generate revenue for the department.
Provide game instructions to guests when requested or as assigned in order to encourage game activity. Sponsors new dealers as needed in order to provide new hires with adequate on the job training.
Provide game protection by keeping visual contact of all guests and game layout.
Initiate courteous and friendly conversation with guests.
Perform dealing services at assigned table to gaming customers in accordance with the System of Internal Controls, Missouri Gaming Commission Regulations and Game Rules.
Maintains a continuous inspection of cards, ensuring the security of assigned game at all times. Communicate all pertinent information to supervisor.
Seat customers whenever necessary.
May be asked to perform the function of Poker Brush.
Washes and resorts cards whenever necessary. Assist in updating player waiting lists when necessary.
Must be able to deal Poker (Texas Hold ‘em).
Deal game at a pace that delivers consistent, continuous action for guests.
Follow procedures at all times, maintain high level of concentration, maintain or develop dealing skills.
Communicates to Poker Supervisor as necessary while on the game and when beingrelieved, by a new dealer.
Fast-paced high volume environment.
Create a fun and exciting atmosphere where guests can have fun at his/her table
Friendly, outgoing personality a must.
Qualifications:QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 21 years of age.
Must be able to obtain Missouri Gaming License.
Must pass background check.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Minimum six months to a year cash handling experience strongly preferred within high volume industries.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer
Gaming knowledge that should include the actual dealing of Poker
Must have broad knowledge of casino rules, regulations, and procedures, including good games security.
Must be guest service oriented, with excellent employee relations skills
Must be able to get along with co-workers and work as a team
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
Physically mobile with reasonable accommodations
Ability to perform full duties of dexterity and visual perception
Auto-ApplyFront Desk Agent-Full Time, Hotel
Kansas City, MO job
ESSENTIAL JOB FUNCTIONS:
Responsible for guest satisfaction and complete flow of communication at and around the front desk. Registers and processes guest promptly upon arrival and departure.
Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate.
Receive and processes' telephone and walk-in reservations accurately to ensure guest satisfaction. Required to stand for extended periods of time.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters so prompt corrective actions can be taken.
Oversee a secure and safe environment for employees and guest.
Grooming must meet property standards.
Perform all duties requested or required.
Greeting and welcoming hotel/casino guests in an energetic & enthusiastic manner.
Assigning appropriate guest room accommodations during hotel check-in.
Verifying that departing guests have experienced superior hospitality.
Invoking service recovery when appropriate.
Cashiers following established procedures including accurate record keeping, posting of charges, billing disputes and cash payment handling.
Accurately inform guests of shows, facilities, services and room amenities available at Harrah's.
Assists guests by attempting to honor special requests for specific accommodations, and presents options when those requests cannot be met.
Makes reservations and handles cancellations.
Ability to handle multiple tasks with a sense of urgency.
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 18 years of age.
Must be able to obtain Missouri Gaming License.
Must be able to work any day of the week and any shift, including holidays and weekends.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer
Ability to read, write and understand English.
Must perform duties with a sense of urgency.
Ability to use a computer.
Must possess the ability to deal with a variety of people.
Must possess the mathematical ability to add, subtract, multiply and divide.
Must possess a polished, impeccable appearance and a professional demeanor.
Must be detail oriented.
Guest service experience required.
Must be able to work independently along with a team mentality.
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplySecurity, Special Events-Voodoo Lounge (Flexible Schedule)
Kansas City, MO job
In this role you will provide security support for special event nights in our VooDoo Night Club. Schedule varies and pay is $20hr.
This position is responsible for providing service to Harrah's Voodoo guests by ensuring a safe and fun environment.
Greets guests quickly and courteously using Total Service skills.
Checks to make sure patron identification meets necessary age requirements for entry into Voodoo.
Maintains communication with Supervisor or Manager regarding occupancy levels.
Patrols Voodoo to preserve order among patrons and protect property.
May circulate among patrons to prevent improper dancing or similar activities, and to detect persons annoying other patrons or damaging furnishings of establishment.
Warns patrons of infractions and contacts Security Dispatch if they become unruly.
Must wand all patrons and inspect bags upon guests entering the VooDoo Lounge.
May be required to perform Security Officer responsibilities in addition to above listed items.
Identify intoxicated guest and have them removed
Observe servers and bartenders for over serving of alcohol.
Applies First Aid as deemed appropriate to employees and guests and provides immediate, lifesaving, medical care as necessary
Knowledge, Skills & Education Preferred:
High school graduate or equivalent. Clean felony conviction status. Must be 21 years of age. Must posses a valid driver's license from their state of residence. Must present a well-groomed appearance. A background check will be conducted on all candidates before an offer is made.
Physical Requirements:
Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
Able to physically restrain adults in excess of 200 pounds.
Able to respond calmly in crisis and stressful situations.
Able to work independently.
Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Able to respond to visual and aural cues.
Able to speak, read and understand English.
Able to see and also remember the specific details of incidents and persons.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Must be able to lift above the head occasionally.
Must be able to make rational decisions when handling guests and employees.
Ability to tolerate area's containing secondary smoke.
Able to write legible to provide accurate report documentation.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends and overtime if required.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's North Kansas City.
Auto-ApplyChef, Noodle Bar, Kitchen Manager
Kansas City, MO job
$55,000.00- $65,000.00 starting salary based on experience ESSENTIAL JOB FUNCTIONS: * Responsible for day to day culinary operation in specified outlet. * Supervises cooks and cashiers employees. * Uses a computer to communicate internally with other departments and to order, prepare schedules, approve time and payroll for team, prepare performance evaluations, answer e-mail in Outlook
* Maintains proper employee/employer relations, recognition, evaluating performance and administration of discipline.
* Ensures fast clean service of all menu items as well as consistency.
* Controls food production to include proper cooking methods, cooking time and temperature.
* Ensures sanitation policies and storage of prepared foods are followed.
* Ensures that the proper levels of food are prepared based on forecasted needs and ensures their prompt delivery.
* Ensures that the minimum level of labor is used to perform the required level of production.
* Completes the required daily financial tools and reports.
* Wears a bi-therm, gaming license (where required), name tag and hair restraint.
* Maintains a sanitary, neat, clean, organized, safe and comfortable work environment where talents, skills and trade practices are exchanged, practiced and enhanced.
* Communicates and cooperates with the front of the house management team.
* Enforces all regulatory, internal controls, policies and procedures.
* Administers the overall activities of the restaurant operation on assigned shift.
* Establishes and administers training programs within the assigned restaurants.
* Counsels, guides and instructs personnel in the proper performance of their duties.
* Assists in the maintenance and development of procedures for 'food service and inspects menu items for maximum customer satisfaction.
* Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
* Monitors appearance of food served and communicates deviations from standard.
* Prepares and, coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.
* Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.
* Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
QUALIFICATIONS:
* High School Diploma or equivalent required.
* Bachelor degree in Food and Beverage or related field, preferred.
* Five years of experience in the restaurant industry including 2-3 years as a supervisor.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must be 21 years of age.
* Must be able to obtain Missouri Gaming License.
* Must pass background check.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must have excellent customer service, communication, and supervisory skills.
* Knowledgeable in data entry, read and interpret output from a computer
* Must be able to train, follow and execute training manuals; have proven performance in implementing and maintaining food production operational standards.
* Must have basic computer skills
* Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
* Must be able to work any day of the week and any shift, including holidays and weekends.
WORK ENVIRONMENT REQUIREMENTS:
* Must be able to work independently along with a team mentality.
* Must be able to maintain excellent customer service skills in this open concept kitchen
* Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
* Must be able to stand for prolonged periods of time or entire shift.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
* Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
* Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
* Must be able to work independently and with a team.
* Able to assist with cooking using industry and property standard techniques, procedures and equipment.
* Must be able to stand for prolonged periods of time and/or entire shift.
* Flexibility in fingers and hands to utilize kitchen/restaurant equipment, bottles/glasses/knives/, type on a computer or point of sale etc.
* Responds to visual and aural cues while adapting to extreme temperature changes.
* Mathematical abilities including addition and subtraction required.
* Familiar with all phases and operations of the kitchen and able to have a sense of urgency and react to changing business demands express excellent communication skills.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyRestaurant Manager
Bloomin' Brands, Inc. job in Leawood, KS
Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success.
At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails.
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.
Position Details:
* Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Bonefish Grill brand.
* Actively participate in the career growth of hourly team members.
* Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
* Comply with operational, safety and sanitation standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards
* Respond to guest comments and build loyalty while setting the service standard for the restaurant
* Have a working knowledge of entire menu and preparation standards
* Engage in community and market-related opportunities at the restaurant
Minimum Requirements:
* One (1) year previous restaurant management experience
* Must be able and willing to work a flexible schedule
* Minimum age 21 years
Preferred Requirements:
* One (1) year previous experience in full service (including bar) restaurant management
* Certification in food safety
* Willingness to relocate within the assigned region
* Working knowledge of Microsoft Office
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors.
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Application Instructions
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Parker. We look forward to hearing from you!
Supervisor, Table Games, Full Floor
Kansas City, MO job
Starting pay will be $27.00 hr as a full floor supervisor. This position requires knowledge of at least 2 major games and previous professional experience working as a casino dealer or supervisor.
Assists in the supervision of the overall table games department and promotes customer development during assigned shifts. Promotes guidance for teamwork, encourages employee ideas and feedback, counsels, guides and instructs assigned personnel in proper performance of duties; recommends when training is needed; and specific duties; recommends changes in the department including hiring, promotion, and termination.
ESSENTIAL JOB FUNCTIONS:
Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.
Establish self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company.
Act as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
Ensure that team members clearly understand and are held accountable for their performance expectations.
Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Work as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
Demonstrate excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Partner and coordinate with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
Embrace,role model and implement all elements of our customer service program including Total Service and buzz sessions, and tier prioritized service.
Recommend and implement changes to improve overall employee engagement and customer satisfaction.
Establish and endorse the business objectives, ethics and values of Caesars Entertainment Inc. in accordance with the Code of Commitment.
Responsible for the conduct of table games for assigned shift in accordance with federal, state, and local gaming regulations, as well as company policies, procedures and internal controls.
Continuously improves service by assessing service problems using player feedback or data.
Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team.
Demonstrates the ability to discipline and responsibly direct employees.
Supervisors can also function either as a box person or supervisor.
Focuses team on providing “A” level service. Immediately addresses service issues and follows up to ensure guest satisfaction.
Keeps team well informed of property promotions and events and is present and visible at customer events.
Takes personal responsibility for creating an atmosphere of luck.
Ensures proper procedure is used by all dealers under supervision.
Verifies all gaming table transactions in supervised area.
Verifies issuance of credit after completion of all authorization procedures.
Personally responsible for their dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace.
Manages labor, supplies and other expense items in a manner consistent with company strategy.
Providing superior guest service, developing quality players through personal interaction and relationship marketing;
Tracking and recording proper win/loss figures
Coach dealers daily
Observing dealer's progress and providing daily positive reinforcement, constructive feedback;
Ensuring compliance with all Missouri Gaming Commission Rules and Regulations.
Acts as a role model and demonstrate maturity as a Table Games Leader.
QUALIFICATIONS:
High School Diploma or equivalent required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be 21 years of age.
Must be able to obtain Missouri Gaming License.
Must pass background check
Must be able to work any day of the week and any shift, including holidays and weekends.
Must present a well-groomed appearance.
Must have excellent customer service/communication skills.
Knowledgeable in data entry, read and interpret output from a computer
WORK ENVIRONMENT REQUIREMENTS:
Must be able to work independently along with a team mentality.
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
Must be able to stand for prolonged periods of time or entire shift.
Must be able to work at a fast pace and in stressful situations.
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
Must be able to read, write, speak and understand English.
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mathematical abilities including addition and subtraction/accurate record keeping strongly required.
Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-ApplyHost/Hostess - Part Time, Evenings, Gordon Ramsay Steak
Kansas City, MO job
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience.
ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following)
* Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.)
* Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests.
* Before the shift, communicates reservations and anticipated business levels to Chef and Management.
* Coordinates with Lead Host in booking and arranging any and all large parties.
* Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations)
* Communicates guests' comps and any comping issues with Casino Hosts before and during the shift.
* Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management.
* Monitors cleanliness and organization of host podium and surrounding entrance area.
* Shows guests to their table, provides menus and initial introduction.
* Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff.
* Oversees, stocks and maintains retail area for Gordon Ramsay merchandise.
* Assists other Hosts in accordance with the Host .
* Is at all times appropriately groomed and wears the uniform provided
* Follows all applicable safety procedures
* Follows all standard operating procedures
* Perform other related duties as assigned and requested.
* Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.
PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities)
* Ability to read, write and understand English.
* Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.
* Maintains excellent organization of reservations
* Ability to remember and use guests' names when greeting regular customers
* Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions.
* Promotes casino events, property services and promotional campaigns
* Must be able to work individually and as part of a team in collaboration with others
* Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Ability to work from a standing and walking position for extended periods of time.
* Ability to perform reaching and stooping motions repeatedly.
* Visual ability needed to accurately provide guest service
* Ability to work at a fast pace, high volume environment involving constant public interaction.
* Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs.
* Shifts may vary based on business needs.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must be able to handle intoxicated guests in a professional manner and according to policy.
QUALIFICATIONS:
* Previous host/hostess experience preferred.
* Previous experience with restaurant reservation system and/or Open Table preferred.
* Must be 18 years of age.
* High School Diploma or equivalent required.
* Must obtain a Food Handlers certificate from County Health Department.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
* Must pass background check.
* Must present a neat and professional appearance.
* Work requires professional interactions with customers, public and co-workers.
* Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc.
* Requires excellent ability interpersonal and communication skills.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Auto-Apply