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Bloomin' Brands jobs in Reno, NV - 203 jobs

  • Restaurant Manager

    Bloomin' Brands, Inc. 3.8company rating

    Bloomin' Brands, Inc. job in Reno, NV

    Outback Steakhouse, the home of juicy steaks, spirited drinks, and Aussie hospitality. We've been ranked #1 in Customer Satisfaction within a Full-Service Restaurant 2023! If you are looking for a great place to work, have fun, and make money mate, click to apply. With limited supervision, the Restaurant Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant. These include company standards, customer experience, professional leadership, and direction to employees. All new managers will go through an extensive Manager in Training (MIT) program. Combining this with your previous experience, we will set you up for success to become a top-notch leader within the Outback family! PERKS & BENEFITS: * Growth Opportunities to Upper Management * Health, Dental, and Vision Insurance plans for the Family. * Incredible Work Life Balance. Targeting a 47-hour work week * Paid Vacation; 401k Retirement plan * 11 Week paid on-site Training Program * Complimentary Manager Shift Meal * Group Life and AD&D Insurance, Short Term and Long-Term Disability * Paid Sick Days, PerkSpot Discounts, & a robust supplemental benefits package! RESPONSIBILITIES: * Contributes to the success of the restaurant's operations: FOH & BOH. * Leads a team to success and provides mentorship; creates an enjoyable environment. * Optimizes profits with labor, along with food & beverage costs, through proper ordering and inventory practices. Handles policies & procedures; maintains compliance. * Increases customer satisfaction while managing standards of service. * Continuously grows the business through sales and marketing. * Always recruits new talent for future staff openings. * Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift and ensures the quality of food with proper safety equipment, tools, and recipe specs. * Passionate about the taste and temperature of each dish and perfect plate presentations. * Demonstrates immaculate standards while maintaining an organized and "like new" restaurant. REQUIREMENTS: * 2+ years management experience within a restaurant that supports up to 50+ staff. Preferably full-service restaurant experience. * Demonstrated success in a leadership role. * Flexible to work at other locations in the region when needed. * You must be a minimum of 21 years of age. * Highly proficient in English verbal, reading & writing communication skills. * For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date). ABOUT US: We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call "Outbackers". We believe if you treat people "Just Right" then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse. Out West Restaurant Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Outback are based on business needs, job requirements and individual qualifications without regard to any characteristic protected by both federal and state laws. Join for the Fun, Stay for the Career! International Franchise Association's Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service. "All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at ***********************************
    $46k-59k yearly est. 7d ago
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  • Dual Rate Table Games Supervisor

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars assets. This position is also responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department KEY JOB FUNCTIONS: Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity. Responsible for actively building and retaining customer relations. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games. Assures guest development by 1)interacting with guests, 2) modeling interactive skills with guests and fellow team members and 3) making comp decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games team members and gaming guests and provides assistance if necessary. EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent; College Degree preferred * Two or more years dealing experience preferred, with excellent guest service background QUALIFICATIONS: Literate and fluent in English Good communication skills, both verbal and written Good interpersonal skills, with emphasis in relationship building Good problem solving skills Good customer service skills, both internal and external Ability to communicate clearly and tactfully Ability to add accurately and figure payoffs Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Must be able to stand or walk for long periods of time (4 hours). Visual and auditory range must include immediate environment. Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $38k-49k yearly est. 6d ago
  • Guest Room Attendant - Circus Circus (Reno)

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Starting pay: $18.00 USD Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies. Respond promptly to guest requests such as special cleaning times and delivering extra towels Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor. Check all plumbing fixtures to ensure normal leak-free operation Remove room service dishes from guest rooms for prompt pick-up Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out rooms Arrange guest room furnishings and supplies according to exact departmental specifications Attend department meetings as required by management Complete training of Blood borne Pathogens procedures Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Good organizational skills Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures Skill in establishing and maintaining effective working relationships with staff and guests Ability to read and communicate verbally in English and Spanish Self-motivated and detail oriented Possess initiative and high energy level Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures. High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated Work entails use of solvents/oils and electrical devices May come into contact with fumes/odors and dirt/dust Work is done in high places and occasionally on slippery surfaces Constant awareness is required of surrounding areas to insure safety of employees and guests Constant contact with co-workers and guests May be subject to smoking environment and moderate noise Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps) Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
    $18 hourly Auto-Apply 18h ago
  • Dishwasher

    Outback Steakhouse 4.3company rating

    Reno, NV job

    Job Description Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money mate, click to apply. Come join the Outback family as a Dishwasher, where you will be responsible for the cleanliness and organization of the dishes and small wares at the restaurant. Dishwashers are also responsible for trash disposal and linen bag removal. A Dishwasher will make sure the washed items meet the rinse and wash temperature criteria for each state. As a Dishwasher, you'll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes each Guests Day better, by showcasing our food on perfectly clean plates and silverware. PERKS & BENEFITS: · Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible) · Paid day off after 90 days of employment. · Closed Thanksgiving & Christmas Day to spend the day with family & friends! RESPONSIBILITIES: · Maintaining organization and flow, while washing dishes and utensils. · Practicing food safety and sanitation. · Restocking kitchen and cook line as needed throughout the shift. · General cleaning of the restaurant. · Pace and organization of Dish execution. · Clear understanding and full knowledge of how the dish machine runs, and all its chemical components. · Understanding procedures for changing out water and chemicals as needed. · Keeping the floors clean and dry. · Keeping the plates and smallware's clean. · Maintains and inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are always adhered to. · Corrects unsafe practices or conditions, notifies management. REQUIREMENTS: · 1+year BOH experience in full-service restaurant preferred · Bilingual English/Spanish a plus · Team player · Must be available to work a variety of opens, swings and closes. · Ability to lift and/or move up to 30 lbs. · Vision abilities to include distance, close, color, depth, and peripheral. Also, the ability to adjust focus. · Regular use of hands to finger handles or feels objects, tools, or controls; reach with hands and arms. · Able to work in hot and cold environments. We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse. International Franchise Association's Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service. If you need any accommodation from the Company to enable you to perform essential job functions, please notify us. Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.' "All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at ***********************************
    $23k-31k yearly est. 6d ago
  • Dispatcher Transportation

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Located along Lake Tahoe in the Sierra Nevada, Harrah's and Caesars Republic Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. · Professional and leadership development · Paid breaks and a free meal during each shift · PTO/FTO · Access to the on-site team member gym · Health and Wellness benefits after 90 days of service · On-site Wellness Center and monthly health and wellness initiatives · Employee Assistance Program · Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University · Optional 401(k) plan eligibility after 90 days of service · Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don't perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: Coordinates all limousine reservations, errands associated with limousine runs, shuttle moves and dispatches for the Transportation department. The dispatcher will be an individual who requires little supervision and acts as a primary support to the Transportation Supervisor KEY JOB FUNCTIONS: · Maintain accurate records of all transportation activities in the department. · Communicate through two-way radio or cellular telephone with limousine and shuttle drivers to ensure constant status and location. · Communicate through a multi-line phone system with other departments and properties to assist both drivers and guests. · Use computer programs to track airline flights, review limousine reservations, find addresses and map driving routes. · Build and maintain the daily limo board. · Order extra limousines from outside companies for special events and areas outside average driving distances when needed. · Control driver overtime and outsourcing to a minimum. · Train newly hired dispatchers on working with radios, all computer programs including Harrah's programs such as CMS, LMS, and answering multi-line phone system and dispatching. · Prioritize guest reservations / dispatches. · Coordinate guest limousine reservation requests with casino hosts and VIP personnel. · Troubleshoot complex problems and resolve any issues in a timely manner. · Answer incoming calls and assist when necessary or direct calls to appropriate areas. · Inspect the limo fleet on a daily basis, maintaining vehicle inspection reports. EDUCATION and/or EXPERIENCE: · College Degree or equivalent work experience preferred with 2 years of demonstrated excellent guest service experience. QUALIFICATIONS: · Ability to multi-task is necessary. · Must be able to obtain a gaming license · Working knowledge of basic computer skills and programs including Microsoft Office Word, Excel, Outlook and Internet required. · Knowledge and use of two-radio, multi-line phone, and cell phone required. · Must be able to communicate effectively in English, in both written and oral forms. · Must have interpersonal skills to deal effectively with all business contacts. · Must have an even tempered demeanor. · Maintain a professional, neat and well-groomed appearance, adhering to Harrah's standards. · Work varied shifts, including weekends and holidays. · Able to work in a fast-paced stressful environment while troubleshooting complex problems. · Must have the ability to effectively manage time and perform multiple tasks simultaneously · Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business · Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. · Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: · Must be able to sit for long periods of time (8 hours). · Must be able to listen and respond to aural cues. · Must have the manual dexterity to operate a computer and other necessary office equipment. · Must be able to maneuver throughout all areas of the property including stairs and escalators. · Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)
    $24k-31k yearly est. Auto-Apply 18h ago
  • Valet Attendant- Swing- Silver Legacy

    Caesars Entertainment Corporation 3.8company rating

    Reno, NV job

    WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Park guest's vehicle, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot. HOW YOU WILL CREATE THE EXTRAORDINARY * Parks guest's vehicles * Proper and safe use of the man-lift * Retrieves guest's vehicle from parking garage and secure the guest's vehicle * Hangs keys on the keyboard on the proper hook * Remove keys from the keyboard and properly match the valet ticket numbers * Files valet tickets in the ticket rack provided * Answer the phone professionally and courteously * Maintains cleanliness of key booth * Keeps the valet office door closed when absent from the office * Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles * Allows no one to park outside the valet office without leaving his or her key with Valet * Tickets guest vehicles and help them with luggage * Move luggage and or call a bell person * Pull luggage out of the luggage room for guests when bellmen is unavailable * Exemplify our core values, family style service, our mission and vision * Exemplify our DEI (diversity, equity, inclusion) culture * Perform other job-related duties as assigned WHAT YOU WILL NEED * Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures * Ability to multi-task * Ability to competently park a guest's vehicle and competently bring down the guest's vehicle * Must have a positive attitude and good spirit * High School diploma ADDITIONAL REQUIREMENTS * Constant direct contact with guests * Fast paced work area that requires directing guests and answering guest questions * Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, high places, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust * Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices * Work may be performed with others, around others, with verbal contact and/or face-to-face contact * Work may include shift work and be performed inside and outside GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
    $19k-28k yearly est. Auto-Apply 17d ago
  • Audio Visual Technician II - Silver Legacy (Reno)

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Starting pay: $23.00 USD This position is under the supervision of entertainment/audio visual management and supports the day-to-day catering/convention operations as well as nightlife and live entertainment. ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Provide advance troubleshooting and train tier 1 technicians Set-up and removal of AV equipment for catering/convention clients according to BEO orders Organize and clean of work areas Troubleshoot and minor repair of AV equipment Install cabling for video, lighting, and sound systems in different areas of the hotel and gaming floor Assist with concerts/production crew in setting up scheduled concerts, pyrotechnic shows, and interdepartmental special events regarding equipment load in, curtain hang, chair risers, stage set-up, lighting and sound set-up, tear down, and load out Set up and operate AV equipment as required Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of audio, lighting, casino systems, hotel TV/phone/network systems and venue systems Working knowledge of computers, basic carpentry, rigging applications, electrical, mechanical equipment and video applications. Must have sound engineer experience and/or lighting experience Must be able to pass and attain required OSHA certifications as well as fall protection Requires excellent communication skills Ability to work under pressure of ever-changing deadlines Ability to read, write and communicate in English Skill in maintaining effective working relationships with employees and guests Must be able to drive a scissor lift and forklift training and certification will be provided High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required to perform the essential functions of the position) Fast-paced production environment with rapidly changing priorities Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, illuminated and dimly lit, around moving objects, in high places and slippery surfaces Work may involve exposure to vibration, solvents/oils, fumes/odors, dirt/dust and explosive material Work may be performed inside and outside in all weather conditions Work may be performed alone, with others, around others, with verbal and face-to-face contact Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom sitting, bending and reaching from floor to ceiling, crouching, kneeling, climbing, balancing, pushing/pulling wheeled carts with static push/pull of 150 lbs., lifting/carrying of 25-over 100 lbs., driving, repetitive use of both hands, to include light and firm/strong grasping and finger dexterity and use of hand and power tools Requires occasional standing and walking, lifting/carrying of up to 25 lbs. Requires normal hearing, near/far visual acuity with depth perception, field of vision, accommodation and absence of blindness Must be able to perform simple and complex tasks, reading, writing and math skills, see things spatially and with form, perform clerical work, compile, coordinate, analyze and synthesize information, instruct others, work with precision, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision-making skills Working at heights is a requirement of the AV department Normal sense of smell, touch, sound and vision range Eye/hand coordination and manual dexterity May be subject to smoking environment and moderate noise GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility, which may include days off, nights, weekends, holidays, and overtime as needed. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodation, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
    $23 hourly Auto-Apply 60d+ ago
  • Count Room Manager

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. * Professional and leadership development * Paid breaks and a free meal during each shift * PTO/FTO * Access to the on-site team member gym * Health and Wellness benefits after 90 days of service * On-site Wellness Center and monthly health and wellness initiatives * Employee Assistance Program * Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University * Optional 401(k) plan eligibility after 90 days of service * Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds that immerse, inspire and connect you". We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: Manages the Drop and Count operations for Lake Tahoe properties KEY JOB FUNCTIONS: * Plans, directs and coordinates the property's Count Room functions to provide accountability and control of funds. * Ensures the security of Count Room operations. * Maintains full compliance with company policies and procedures, as well as state regulations relating to the Count Rooms. * Submits reports required by the state and Internal Audit. * Instruct personnel in safety policies and procedures. * Trains, counsels and coaches assigned personnel in the performance of their duties; prepares and presents Performance Appraisal Reviews for them. * Recommends and/or approves changes in the department, including hiring, promotion, demotion and termination of personnel. Recommends wage and salary adjustments within established guidelines. * Maintains professional skills by staying abreast of current technical developments and participation in developmental programs available within and outside the company. * Ensures equipment in Count Rooms is always in good operating condition. * Interacts, coordinates and maintains communications with all departments connected to the drop and count process. EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent. College preferred * One to three years of drop, coinwrap, counting, cash handling or related field * One year supervisory experience; one year budget preparation and management experience QUALIFICATIONS: * Leadership skills * Attention to detail * PC literate * Excellent math skills * Multi-tasking abilities in a rapidly changing environment * Proficiency in scheduling * English verbal and written communication skills * Ability to perform all Count Room functions performed by Count Room Representatives, Leads, and Supervisors. * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Ability to repeatedly lift and carry up to 50 pounds * Ability to lift drop boxes to countertop/surveillance camera height * Ability to work in a small area with the same people for extended periods of time * Mobility to move quickly * Ability to stand for long periods of time * Ability to reach, grasp, bend, squat, push-pull Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $33k-38k yearly est. Auto-Apply 12d ago
  • Midway Game Operator - Circus Circus (Reno)

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Starting pay: $14.00 USD It is the primary responsibility of the Midway Game operator to give great customer service while maintaining game operations. ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Clean game area at end of shift and assist with trash duty Other job duties as may be assigned Stock merchandise when assigned Repair merchandise when assigned Direct problems to supervisor Help maintain a safe work environment Encourage customers to play midway games, explain game objectives, awards prizes and explain rules Encourage customers to play midway games, explain game objectives, awards prizes and explain rules Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Performs other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Previous Customer Service experience preferred. Previous experience working in a similar resort setting preferred. Ability to perform basic math Ability to understand and comply with all company and departmental rules and regulations, policies and procedures Excellent customer service skills Interpersonal skills to effectively communicate with all business contacts Ability to effectively communicate in English, in both oral and written forms High School Education or Equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Ability to stand for long periods of time Work is performed in an area which may be unusually hot, crowded and noisy Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high Work varied shifts, including weekends and holidays GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
    $14 hourly Auto-Apply 18h ago
  • National Sales Manager

    Caesars Entertainment 3.8company rating

    Reno, NV job

    WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. HOW YOU WILL CREATE THE EXTRAORDINARY The National Sales Manager Caesars Entertainment will have overall responsibility for building and managing Caesars Entertainment Reno sales efforts to achieve the Company's financial goals. This will include the oversight and coordination of your specific assigned market. Specific responsibilities include: Solicit and book programs that maximize revenue for Rooms, Food and Beverage, meeting room rental, etc. Finalize Contracts with Clients Travel and make Sales Calls to promote facilities including appointments in your own location as well as occasional trips to other locations for Tradeshows, Familiarization Events, Site Inspections, etc. Conduct and arrange site inspections to meeting planners and other prospective clients. Meet individual and team booking goals; business size is 300+ room nights on peak Complete Prospecting calls Make sure Pre & Post trip reports (including expense reports) are completed and submitted on time. Consistently meet measurable objectives for properties sales growth. Create demand for Caesars properties and increase sales revenue by driving the Caesars Sales brand. Personally lead and close large account sales opportunities with the intent to gain market share. Persistently work toward unquestionable customer retention and satisfaction that will result in customers being enthusiastic references, thus increase brand awareness. Create strong collaborative partnerships with property operations that work to accomplish their goals while continuing to build brand identity and delivery in day to day operations. Consistently communicate with team and drive superior performance. Act as support network for all sales people in his/her region, assisting them in meeting and exceeding all goals and objectives. Communicate effectively with other regions, Property and In-Market, Meeting operators and customers Able to negotiate and understand contract language WHAT YOU WILL NEED Caesars Entertainment is looking for a seasoned sales manager who will drive Caesars Reno sales process in order to achieve revenue goals in his/her market. This individual must be a creative, high energy, hands on, take charge executive with proven sales skills. Additional characteristics include: Proven experience selling hospitality to a diverse set of customers. Established customer base Extensive experience managing an In-Market sales force working remotely. A track record of consistent performance and accountability using multiple sales approaches and managing complex sales into a diverse group of customers. Excellent oral, written, verbal communication, interpersonal and presentation skills required. BA/BS degree preferred, but not required. 2+ years of prior Hotel Meeting Sales Experience preferred Neat and professional appearance Ability to act quickly and exercise good judgment under pressure/conflict situations High volume, fast paced, frequent interruptions Must be enthusiastic and efficient and work well with co-workers and management Long hours involved, flexible working hours, and available on weekends and holidays Must be able to travel GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
    $78k-108k yearly est. Auto-Apply 18h ago
  • Bus Person La Strada - Eldorado (Reno)

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Provide friendly and efficient service to restaurant patrons to ensure a pleasurable dining experience. Responsible for prompt clearing, cleaning and re-setting of tables according to specifications. Assist the servers in the service of water, coffee and beverages. ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) Greet guests in a timely manner upon being seated Maintain side stations and cleanliness of restaurant Monitor guest needs for drink refills and condiment requests Assist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables Refill beverages when ½ full Clear and re-set within 2 minutes of guest's departure Rolling silverware and other side work Responsible for cleanliness of the restaurant by upholding the sanitation standards Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Performs other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Strong verbal communication skills Experience using basic cleaning supplies (broom, dustpan, spray bottle and towel) Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Ability to stand for long periods of time Repetitive lifting of up to 15 lbs. Frequent pushing, pulling, bending and walking Work area is subject to variable temperatures May be subject to smoking environment and moderate noise GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
    $17k-23k yearly est. Auto-Apply 18h ago
  • Hotel Guest Service Agent

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: * Greets guests in a warm and friendly manner, using personalized service. * Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent. * Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling. * Ensures that guest needs and special requests are met - invoking service recovery when appropriate. * Applies reward credits based on availability and established guidelines. * Maintains the condition of front desk area. * Informs guests of events, shows, activities and amenities available within Harrah's/Harveys. * Demonstrates a pleasant and enthusiastic demeanor at all times. * Understands the essential functions of the Housekeeping department * Has working knowledge of Rooms Control and VIP services. * Able to run and reconcile daily Revenue Control reports. * Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent required * Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS: * Literate and fluent in English * Good communication skills * Must be able to type at least 35 wpm. * Strong knowledge of LMS * Ability to handle difficult and demanding guests * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to sit or stand for long periods of time. * Visual and auditory range must include immediate environment. * Mobility to move about the property * Must have the manual dexterity to operate a computer and other necessary office equipment. * Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $30k-36k yearly est. Auto-Apply 7d ago
  • Lead Reservationist - Air Program

    Caesars Entertainment Corporation 3.8company rating

    Reno, NV job

    This position is responsible for providing superior service to internal and external customers. The incumbent is also responsible for booking reservations through the NNV Air Programs Call Center. This position assists the Supervisor in the functions of the day to day operations. This includes various projects related to air reservations. Air Programs are focused on the retention and development of VIP customers. KEY JOB FUNCTIONS: * Responsible for answering incoming calls for Air Program reservations for VIP guests. Adjust blocks as necessary to optimize financial yield and profitability. This will account for at least 80% of the workday. * Perform special duties that encompass the establishment and maintenance of Flight Seat Inventory for Harrah's Northern Nevada Air Program. * Coordinate with Air Program Management, the filling of seats using theoretical criteria as the guideline. * Create all of the reservation templates associated with the flights. * Coordinates with Branch Offices, Junket Representatives and VIP Services the management of seat blocks for all flights. * Completes weekly forecasting for Air Program Measurements. EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent * 1-2 years of related experience required. QUALIFICATIONS: * Able to read, write, speak and understand English * Ability to think independently in making decisions to maximize yield and profitability of Air Program. * Must have excellent customer service skills and the ability to cater to VIP guests. * Must be able to respond calmly and make rational decisions when handling problems. * Must be able to work under pressure and handle situations in a timely manner. * Must be able to work independently and be self-motivated. * Ability to effectively manage time and perform multiple tasks simultaneously. * Must be able to attend various meetings and committees. * Must present a well-groomed professional appearance. * Must be 21 years of age and be able to obtain a Gaming card * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must have the manual dexterity to operate a computer and other necessary office equipment. * Must be able to use repetitive hand motion * Must be able to maneuver around the office * Must be able to sit for extended periods of time * Must be able to respond to visual and verbal cues. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $27k-34k yearly est. Auto-Apply 6d ago
  • Spa Receptionist

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Ensures the flawless information about each treatment, delivery of exceptional service in scheduling of massage appointments, information about the retail products and sales of retail products. KEY JOB FUNCTIONS: * Greets and welcomes guests. * Checks guests into the Spa using Spotlight skills and gives personalized service. * Handles multiple phone lines at once while assisting guests in the Spa. * Deals with High End guests (Seven Star, Diamond, VIP hotel guests). * Coordinates appointments directly with Hosts, Summit Suites, and other hotel coordinators. * Uses Micros System for all transactions / handles cash (over $1000.00). * Uses SpaSoft software to schedule treatments. * Has professional product knowledge about all retail products and can assist guests with questions. * Can accurately describe different types of services offered at the Spa (more than 45 treatments). * Can accurately book appointments with the correct therapist at the correct times. * Very detail oriented, can relay information to therapists if guest has certain requests or needs in a timely manner. * Prints out the daily schedule for all therapists. * Informs the therapists of any change in treatments or schedule. * Assists with the sale of all retail transactions. * Assembles reports of the days appointment log. * Assists guest with Casino layout and directions. * Contacts security if an emergency situation arises. * Restocks and inventories the retail products. * Accommodates group reservations * Can accurately review Spa policies and procedures with guests. * Has the knowledge of all hotel methods of payment (Total Rewards, Manager Comps, Hotel comps, room charges, credit card charges and more). * Checks out guests and gets the correct form of payments / allotting gratuities to the correct Therapists and Attendants. * Neatly prepares daily revenue and daily transaction history for Audit and Department Manager. QUALIFICATIONS: * Literate and fluent in English * Excellent guest service skills * Ability to work in a fast paced and stressful environment * Computer proficiency * Has good writing skills / Can neatly write vouchers * Ability to follow written and oral instructions and procedures * Demonstrated excellent interactive skills * Good math skills * Ability to multi-task, and must be detail oriented * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures Qualifications: EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent preferred * Retail sales experience preferred. * Previous spa experience preferred PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to sit for long periods of time (up to 4 hours) * Must be capable of reaching above and below the shoulder * Must be able to maneuver throughout all areas of the property including stairs and escalators * Must have the ability to push, pull, reach, grasp, bend, twist, stoop, and kneel. * Must have the manual dexterity to operate a computer and other necessary office equipment. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $27k-33k yearly est. Auto-Apply 10d ago
  • VP of Marketing - Lake Tahoe

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    The Vice President of Marketing - Lake Tahoe is responsible for developing and executing a comprehensive annual marketing strategy tailored to the property, aligned with the company's overall brand vision. This role drives customer acquisition, retention, and engagement while maximizing revenue across gaming, hotel, food & beverage, and entertainment segments. Key Responsibilities * Strategic Planning & Execution * Develop and implement annual marketing plans that support property growth and brand objectives. * Create short- and long-term strategies to achieve revenue, volume, and retention goals. * Anticipate market trends, competitive shifts, and adjust plans proactively. * Budget & ROI Management * Develop and manage annual marketing budgets and capital plans, ensuring strong ROI. * Monitor financial performance and adjust strategies to meet revenue and profit targets. * Revenue Generation * Maximize revenue across gaming, hotel, food & beverage, and entertainment. * Oversee advertising campaigns, promotions, special events, and direct marketing initiatives that deliver measurable results. * Brand & Public Relations * Lead all property-level advertising and PR efforts, ensuring alignment with corporate brand strategy. * Serve as a brand ambassador at public events and industry functions. * Customer Experience & Insights * Analyze customer service scores and recommend improvements. * Act as a customer advocate, ensuring marketing initiatives enhance guest satisfaction. * Team Leadership * Hire, train, and manage a high-performing marketing team. * Set clear performance standards, delegate effectively, and hold managers accountable. * Support employee development through career planning and regular coaching. * Partnerships & Alliances * Manage third-party strategic alliances, ensuring deliverables and timelines are met. * Collaborate with casino marketing and operational departments to execute integrated campaigns. * Retail & Entertainment Marketing * Direct all retail marketing functions, including advertising, entertainment, public relations, special events, and social media. Qualifications * Bachelor's degree in Marketing or related field required; MBA preferred. * 7-10 years of senior-level marketing experience with proven revenue responsibility and team leadership. * Hospitality or service industry experience strongly preferred. * Demonstrated creativity and innovation in marketing campaigns. * Strong analytical skills with ability to interpret competitive and financial data. * Excellent communication, interpersonal, and relationship-building skills. * Ability to manage multiple priorities in a fast-paced environment. * Financial acumen and cost-control expertise. Physical & Environmental Requirements * Ability to speak clearly and persuasively. * Manual dexterity to operate office equipment. * Must tolerate a smoke-filled environment and maneuver throughout the property. * Comfortable working in noisy environments and adapting to changing priorities. Disclaimer This job description is intended to convey essential responsibilities and qualifications. It is not an exhaustive list of all duties and may be subject to change based on business needs.
    $142k-215k yearly est. Auto-Apply 52d ago
  • Summit Suites Butler

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    This position provides Summit Suite guests with the finest in food, beverage, personal butler/valet services and amenities. KEY JOB FUNCTIONS: * Greets all Summit Suite guests upon arrival and explains facilities, services and attractions available for their comfort and pleasure. * Serves meals, tea, hors d'oeuvres, cocktails and other food and beverage items in guests' suites. * Works in conjunction with VIP Service sand the Summit Chief Butler and to plan, organize and coordinate cocktail and dinner parties, receptions, entertainment and other special functions and services on request. * Assists guests in unpacking, packing and the selection, care and maintenance of their wardrobe. Coordinates appropriate wardrobe needs, i.e., pressing, dry cleaning, and polishing shoes. * In conjunction with VIP Services, arranges for personal services such as haircutting and styling, manicures, massages, etc. * Remains immediately available during assigned shift to respond to guests' needs and expectations. * Coordinates various services by notifying Summit Chief Butler/VIP Services of appropriate times to arrange cleaning, turn-down services, limousine arrangements, etc. * Maintains stock of liquor and bar supplies, hors d'oeuvres, snacks and food items to meet guest needs. * In conjunction with VIP Services, arranges for provision of special services on request such as birthday cakes, special food or beverages, room decorations, etc. * Maintains butler pantry and all other assigned areas in a neat and serviceable condition. Reports any deficiencies to Chief Butler or manager, communicates and coordinates corrective action. * Maintains confidentiality of allmatters pertaining to our Summit Suite guests. * Performs duties like washing/polishingsilverware and dishware, ironing, polishing shoes, etc. * May be called upon to leave propertyto shop for specialty items from local merchants. * Never at any time discusses or impliesthe necessity of a tip with our guests. EDUCATION and/or EXPERIENCE: * High school diploma or equivalent preferred * Minimum two years experience inhospitality and/or food and beverage services. Previous customer service required, with an emphasis in the Hospitality Industry preferred. QUALIFICATIONS: * Excellent communication skills (written and oral) * Literate and fluent in English * Flexibility with scheduling * Mobility to move quickly and easily about Hotel and Restaurant areas. * Must have the ability to maintain a calm unflappable demeanor during stressful and high volume periods * Is obliged to maintain an immaculate appearance * Should have an eye for and be detail oriented * Will be required to maintain a good attendance record since unexpected absenteeism can create less than stellar guest service and can create a hardship on coworkers * Must have the ability to work as a cohesive unit and be able to put aside differences of opinion and beliefs for the good of the team and guest service * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to lift and carry up to 30lbs * Mobility to move quickly and easily about Hotel and Restaurant areas. * Must have the ability to maintain a calm unflappable demeanor during stressful and high volume periods * Ability to grasp, hold, reach, bend, use a step stool, have hand-eye coordination * Visual range must include near and far distances * Auditory range must include immediate environment * Ability to climb stairs * Mobility to move quickly and easily throughout the property Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $27k-43k yearly est. Auto-Apply 6d ago
  • Cage Cashier and Caesars Rewards Representative

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Located along Lake Tahoe in the Sierra Nevada, Harrah's and Caesars Republic Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. * Professional and leadership development * Paid breaks and a free meal during each shift * PTO/FTO * Access to the on-site team member gym * Health and Wellness benefits after 90 days of service * On-site Wellness Center and monthly health and wellness initiatives * Employee Assistance Program * Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University * Optional 401(k) plan eligibility after 90 days of service * Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds that immerse, inspire and connect you". We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: This position is responsible for meeting casino and patron cash needs and promoting the company's customer loyalty program. KEY JOB FUNCTIONS: * Greets and welcomes customers, with a smile, as a company representative. * Serves as Caesars Rewards and customer service Role Model for other team members. * Understands, values, and supports the Caesars Rewards program and special events, promotions, and player programs. * Effectively and enthusiastically communicates the benefits of the tiered card program and provides players with a compelling reason to consolidate play. * Cross-sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.). * Ensures each customer interaction results in increased customer confidence in Caesars Rewards. * Resolves customer issues according to the Spotlight on Success model using Service Recovery tools. * Follows all company policies and procedures, as well as federal and state law. * Responsible for ensuring customer data integrity. * Responsible for achieving excellent service scores, constantly raising the bar of service delivery. * Creates and maintains customer accounts using Harrah's computer systems. * Maintains and is held accountable for all funds entrusted to him/her on a shift basis. * Provides prompt, friendly, and courteous service to all guests, both external and internal utilizing the Spotlight on Service skills while building great relationships and delighting the guests. * Conducts coin, chip, and coupon transactions for guests and team members. * Acts as a source of information for guests or refers guests to the appropriate staff or facility. * Understands various gaming regulations and passes quarterly exams. * Redeems various marketing promotion coupons. * Distributes cash to other departments, cashiers and the bank. * Distributes chips to gaming areas * Verifies revenue drops from the Count Room and accepts them into Cashier inventory * Verifies and reconciles Cashier end of shift paperwork, cash, chips * Cashes personal and obtains cash advances on credit cards for patrons. * Processes casino credit applications EDUCATION and/or EXPERIENCE: * High school degree or equivalent with previous demonstrated success in a money handling position * Previous customer service or retail experience required. QUALIFICATIONS: * Team player with excellent guest relations skills, verbal communication skills, and a strong commitment to success * Strong math skills with the ability to add, subtract, multiply and divide * Excellent computer skills with the ability to enter, retrieve and interpret information from a computer * Ability to maintain composure and excellent guest relations under all circumstances. * Ability to memorize data concerning various events, promotions and services. * Strong interpersonal and teamwork skills. * Must be able to qualify for, obtain, and maintain a Gaming License from the State of Nevada Gaming Control Board * Ability to maintain neat and orderly records and work * Ability to write numbers and letters legibly * Ability to count currency, coins, and chips of various denominations individually stacked or racked racks. * Ability to pass quarterly exams on gaming regulations Ability to work in a "smoke filled" environment. * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Have good close and medium distance vision * Manual dexterity skills including handling currency, coin, keys, chips and buttons * Ability to differentiate between various colors of chips and coin wrappers * Ability to push/pull up to 100 pounds and lift/carry 40 pounds * Ability to lift full silver racks off a 4' counter * Capable of standing for long periods of time and walking, stooping, talking, hearing and reaching at least 2' across the counter * Ability to stand for long periods of time * Mobility to move about the casino and work area * Ability to reach, grasp, bend, squat, push-pull Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments.
    $23k-31k yearly est. Auto-Apply 3d ago
  • Steward - Graveyard - Silver Legacy (Reno)

    Caesars Entertainment 3.8company rating

    Reno, NV job

    Starting pay: $18.00 USD Performs any combination of duties to maintain kitchen work areas and restaurant equipment and utensils in a clean and orderly condition. Must always maintain high level of quality and professionalism. ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following) Carry out policies and procedures of the Silver Legacy Clean floors by sweeping, mopping and using a floor scrubber Clean worktables, walls, ceilings, refrigerators and meat block Separate and remove trash and garbage in designated containers Clean and steams garbage cans, drains and floors with chemicals Wash pots, pans and trays by hand Scrape and rinse dishes and wash by hand or place in racks or on conveyer to dishwashing machine Clean stainless steel Transfer supplies and equipment between storage and work areas Remove dirty dishes from cook's line, take to dish room for cleaning and restock cook's line with clean dishes Ensure the highest degree of sanitation and safety is always adhered to Notify guests and employees of safety hazards by placing proper signage in appropriate areas Ensure chemicals and containers are disposed of properly Attend all chemical safety training classes. Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures Skill in establishing and maintaining effective working relationships with staff and guests Must maintain a high level of sanitation and safety Must possess knowledge of use, cleaning and breakdown of equipment Knowledge of chemicals Ability to perform simple tasks to include simple reading skills High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Work may be performed in small areas having a 2-ft. access Work entails various conditions of noise levels, temperature, illumination, air quality, crowding, balance and handling of sharp, hot and moving objects, slippery surfaces Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact Work may include shift work and extended days Must maintain proper sanitation environment Work requires use of chemicals Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps) Requires mobility to include seldom sitting, walking, reaching overhead, crouching, kneeling, climbing, balancing, pushing/pulling Occasional bending over and lifting/carrying 76-100 lbs. Frequent standing, repetitive use of both hands, finger dexterity to include occasional light and firm grasping, near and far vision acuity, depth perception, field of vision with or without correction Requires normal hand/eye coordination, normal sense of smell, taste, touch and hearing Ability to distinguish letters and symbols, follow instructions, problem solve, use independent judgment and decision-making skills GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
    $18 hourly Auto-Apply 18h ago
  • Guest Room Attendant- Eldorado

    Caesars Entertainment 3.8company rating

    Reno, NV job

    WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. HOURLY RATE: $18.00 Per hour JOB SUMMARY Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc. HOW YOU WILL CREATE THE EXTRAORDINARY Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies. Respond promptly to guest requests such as special cleaning times and delivering extra towels Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor. Check all plumbing fixtures to ensure normal leak-free operation Remove room service dishes from guest rooms for prompt pick-up Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out rooms Arrange guest room furnishings and supplies according to exact departmental specifications Attend department meetings as required by management Complete training of Blood borne Pathogens procedures Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned WHAT YOU WILL NEED Good organizational skills Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures Skill in establishing and maintaining effective working relationships with staff and guests Ability to read and communicate verbally in English and Spanish Self-motivated and detail oriented Possess initiative and high energy level Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures. High School diploma or equivalent ADDITIONAL REQUIREMENTS Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated Work entails use of solvents/oils and electrical devices May come into contact with fumes/odors and dirt/dust Work is done in high places and occasionally on slippery surfaces Constant awareness is required of surrounding areas to insure safety of employees and guests Constant contact with co-workers and guests May be subject to smoking environment and moderate noise Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps) Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
    $18 hourly Auto-Apply 18h ago
  • Audio Visual Technician

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Knowledge of Audio and Lighting. Knowledge of Casino systems, Hotel TV/Phone/Network Systems, and Venue Systems. Working knowledge of computers, basic carpentry, TV's, electrical, mechanical equipment, audio, lighting, and video applications. Perform advance troubleshooting and train tier 1 Technicians. Excellent communication skills. Skilled in maintaining effective working relationships with employees and guests. Understanding and compliance with all company and departmental rules and regulations, policies, and procedures. This position is under the supervision of Entertainment management and supports the day-to-day Casino operations. As well as occasional nightlife and live entertainment. KEY JOB FUNCTIONS: * Management of new and existing AV systems on both Harrah's and Harveys including overhead audio system, Digital screen display systems, and potential new enhancements. * Troubleshoot and minor repair of AV equipment. * Installation and cabling of video, lighting and sound systems in different areas of the Hotel and Gaming floor. * Set up and operation of AV equipment as required. * Organization and cleaning of work areas. * Regular predictable attendance. * Other job related duties as assigned. * Must be available for varied shifts, holidays and weekends and overtime. * This position must be able to perform advanced troubleshooting of all equipment the department services and assist and train tier 1 technicians in their daily routines. * Must be able to pass and attain required OSHA certifications as well as fall protection. * Working at heights is a requirement of the AV department. * Exemplifies our core values, family style service, our mission and vision. * Exemplifies our DEI (diversity, equity, inclusion) culture. * Perform other job related duties as assigned. EDUCATION and/or EXPERIENCE: * High school diploma or equivalent * Minimum four year audio-visual operations * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: * Fast paced, production environment with rapidly changing priorities. * Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, illuminated and or dimly lit, around moving objects, in high places and slippery surfaces. * Work may involve exposure to vibration, solvents/oils, fumes/odors, dirt/dust and explosive material. * Work may be performed inside and outside in all weather conditions. * Work requires knowledge and use of electrical, mechanical, and pneumatic and flame/heat generated devices, and computer equipment. * Environment may be stressful. Work may be performed alone, with others, around others, with verbal and face-to-face contact. * Work involves shift work and may involve extended days. * Requires seldom sitting, bending and reaching from floor to ceiling. * Crouching, kneeling, climbing, balancing, pushing/pulling wheeled carts with static push/pull of 150 lbs., lifting/carrying of 25-over 100 lbs., driving, repetitive use of both hands, to include light and firm/strong grasping and finger dexterity and use of hand and power tools. * Requires occasional standing and walking, lifting/carrying of up to 25 lbs. * Requires normal hearing, near/far visual acuity with depth perception, field of vision, accommodation, and absence of color blindness. * Must be able to perform simple and complex tasks, reading, writing and math skills, see things spatially and with form, perform clerical work, compile, coordinate, analyze and synthesize information, instruct others, work with precision, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making skills. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $34k-41k yearly est. Auto-Apply 35d ago

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