How to hire a cabin agent

How to hire a cabin agent, step by step

Here's a step-by-step cabin agent hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a cabin agent job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new cabin agent
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your cabin agent job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a cabin agent for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a cabin agent to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a cabin agent that fits the bill.

   Here's a comparison of cabin agent salaries for various roles:

   Type of Cabin Agent	Description	Hourly rate
   Cabin Agent	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$9-20
   Transportation Clerk	As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles... Show more	$9-19
   Passenger Service Agent	Passenger service agents are professionals who work inside airport terminals to provide assistance and related customer services to the airlines they serve. These agents are required to issue airline tickets for clients while checking if their requested dates of flights are available and then prepare their itineraries accordingly... Show more	$11-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Aircraft Cabin
   • Regulatory Policies
   • Cushions
   • Provisioning
   • Passenger Seats
   • Aircraft Interiors
   • Vacuum Floors
   • Tray Tables
   • FAA
   • Crew Rest
   • TSA
   • Seat Belts
   • Quality Standards
   • Security Checks

   Check all skills

   Responsibilities:

   • Vacuum floors and under seats/seat cushions.
   • Clean the inside of arriving and departing airplanes.
   • Complete and confirm accuracy of certify loading reports base on FAA regulations and procedures.
   • Operate portable radio or headphones.

3. Make a budget

   Including a salary range in your cabin agent job description is a great way to entice the best and brightest candidates. A cabin agent salary can vary based on several factors:

   • Location. For example, cabin agents' average salary in idaho is 49% less than in new jersey.
   • Seniority. Entry-level cabin agents earn 53% less than senior-level cabin agents.
   • Certifications. A cabin agent with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a cabin agent's salary.

   Average cabin agent salary

   $14.31hourly

   $29,763 yearly

   ---

   Entry-level cabin agent salary

   $20,000 yearly salary

   Updated December 17, 2025

4. Writing a cabin agent job description

   A cabin agent job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a cabin agent job description:

   Cabin agent job description example

   Aircraft Cabin Cleaning Agents support G2’s airline clients by providing airline passengers with a clean, comfortable and safe travel experience. Cabin Cleaning Agents prepare the aircraft for timely boarding and departure by restocking supplies, cleaning of seats, seat back pockets, aisles, floors, cabin, galleys and lavatories. No prior experience necessary.

   Requirements

   • Minimum 1 year experience in Janitorial and/or Custodial preferred
   • Must be at least 18 years of age required
   • Pass an extensive post-offer pre-employment drug test, background check and criminal history record check required to obtain access to airport security identification display areas (SIDA) required
   • Reliable transportation- required
   • High School Diploma - required

   Why G2 Secure Staff?

   • Health, dental, vision
   • 401(k) matching
   • PTO accrual
   • Growth/promotion opportunities

   G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. We provide a full range of airport services including ground handling, cargo, cabin cleaning and passenger assistance. The G2 core values of “People, Service and Integrity” provide the foundation of our culture that promotes diversity and inclusion. With operations in nearly 70 airports in the US, we strive to promote from within and provide career development and relocation opportunities.

   Join the growing G2 family today and enjoy Paid Time Off, Benefits, 401K Plan with company match and generous company holidays. Get on board the airline industry recovery today!

   EOE/M/F/D/V/SO

   Company DescriptionG2 Secure Staff, LLC employs aviation service professionals at 76 top traveled airports across the United States.We provide a wide range of aviation staffing and security solutions, including Terminal, Security, Aircraft Appearance, Ramp, Passenger Service, Cargo and Maintenance services. Due to experience, we have a great understanding of the aviation industry and take notice when we see an employee going above and beyond their line of work.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right cabin agent for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your cabin agent job on Zippia to find and recruit cabin agent candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting cabin agents requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new cabin agent

   Once you've selected the best cabin agent candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new cabin agent. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a cabin agent?