How to hire a clinical business manager

How to hire a clinical business manager, step by step

Here's a step-by-step clinical business manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a clinical business manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new clinical business manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a clinical business manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect clinical business manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of clinical business managers.

   Type of Clinical Business Manager	Description	Hourly rate
   Clinical Business Manager	Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians... Show more	$22-58
   Department Director	A Department Director spearheads and oversees the operations of a department, ensuring efficiency and smooth workflow. Although their responsibilities vary upon the functions of a department, they typically have the power to decide on projects and programs... Show more	$30-71
   Interim Director	An interim director is responsible for supporting business operations, organizing training, as well as specific department programs for staff to maximize their productivity and improve optimal performance to meet project deliverables and achieve client satisfaction. Interim directors coordinate with the management and board executives on corporate decisions, implementing company guidelines and procedures, and identifying business opportunities to generate more revenues and profitability... Show more	$31-77

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • EMR
   • Data Entry
   • Clinical Operations
   • Financial Analysis
   • HIPAA
   • Patient Satisfaction
   • CPT
   • Business Operations
   • Internal Medicine
   • Payroll
   • Financial Reports
   • Budget Development
   • A/R

   Check all skills

   Responsibilities:

   • Manage accounts payable and receivable, payroll, census, scheduling, etc.
   • Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
   • Update and assignment of ICD-9 codes for therapist.
   • Support oversight of billing, coding, and cash collections.
   • Train, coach, and mentore staff to ensure adoption of new EMR system/training.
   • Communicate with patients clearly explaining the clinic's practices for insurance, co-payments, and scheduling appointments.

3. Make a budget

   Including a salary range in your clinical business manager job description is a great way to entice the best and brightest candidates. A clinical business manager salary can vary based on several factors:

   • Location. For example, clinical business managers' average salary in nebraska is 46% less than in massachusetts.
   • Seniority. Entry-level clinical business managers earn 62% less than senior-level clinical business managers.
   • Certifications. A clinical business manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a clinical business manager's salary.

   Average clinical business manager salary

   $75,449yearly

   $36.27 hourly rate

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   Entry-level clinical business manager salary

   $46,000 yearly salary

   Updated January 23, 2026

4. Writing a clinical business manager job description

   A clinical business manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a clinical business manager job description:

   Clinical business manager job description example

   The Business Manager oversees personnel and budgetary matters for the Behavioral Health Clinic. This role will have the responsibility for the general oversight of the administrative workflow of the clinic creating financial reports as needed. The Business Manager ensures staff and faculty have the resources to complete their work. The Manager will lead in the development and implementation of procedures that meet policy standards. They will build, develop, and supervise the Patient Services Specialist (PSS) team to ensure gold standard care for clinic patients. The Business Manager will develop quality assurance processes to ensure notes are billable based on CPT codes that are used by clinicians, minimizing claim denials. In addition, this position is responsible for facilitating the processing of charges for clinic services (i.e. filing insurance claims, managing insurance denials, etc.), and responding to requests for information from patients and insurance companies. The manager will work closely with the Lead Counselor in managing an auditing process, ensuring medical records are maintained according to best practices. The Business Manager will have cash handling responsibilities. The Business Manager will serve as a support and backup to PSS staff in performing the following duties as the team is being developed: primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, maintaining records, and ensuring telehealth sessions are established at the same level of professionalism of in-office services.
   Overall oversight of clinic functions for the business. Responsible for managing budgets of the clinic and minimizing barriers to processing charges for clinic services. Will respond to any claim denials and correct the error for resubmission for payments. Responsible for collecting clinic data and generating reports as needed. Supervising Patient Services Specialist and ensuring resources are available to faculty and staff to perform job duties. Managing schedules to ensure clinic hours are staffed. Develops auditing procedures for medical record reviews with the Lead Counselor. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Proactively assists other staff and providers as needed. Develop and Implement counseling-specific business policies and procedures that align with the organization's ambulatory clinic policies. This valuable team member will support our vision and mission by consistently performing work in a manner demonstrating professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kindhearted, Integrity, Visionary and Beyond Service.
   
   Major/Essential Functions
   
   Manages personnel and budgetary matters for a department or college. Exercises discretion and independent judgment to oversee the activities of staff and the financial processes to ensure fiscal responsibility of department/college. Ensures staff and faculty have the resources to complete their work. Usually serves as a hiring manager and employee service coordinator.
   
   Required Qualifications
   
   Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis.
   
   Preferred Qualifications
   
   Knowledge of behavioral health practices, experience with the pre-certification process for insurance carriers, outstanding customer service skills, must be professional and punctual, must be organized, and outstanding oral and written communication skills.

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5. Post your job

   There are various strategies that you can use to find the right clinical business manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your clinical business manager job on Zippia to find and recruit clinical business manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit clinical business managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new clinical business manager

   Once you've found the clinical business manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new clinical business manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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