Columbus Hospitality Management jobs in Ocala, FL - 55 jobs

The Special Events Coordinator plays a key role in supporting the Special Events and Events teams by organizing event details, assisting with logistics, and ensuring seamless communication with clients and internal departments. This position requires creativity, strong organizational skills, and the ability to deliver exceptional event experiences that reflect the prestige of the World Equestrian Center. Primary Responsibilities: Partner with the Special Events Manager to develop and execute innovative event strategies. Manage all aspects of event planning-from concept to completion-including venue selection, budgeting, logistics, vendor coordination, and promotional efforts. Create and maintain detailed event timelines to ensure all milestones and deliverables are met. Design unique and engaging event experiences using creative concepts and industry best practices. Research and secure sponsorships and partnerships to enhance event offerings. Oversee event registration and ticketing processes for a smooth guest experience. Coordinate event staff, volunteers, and vendors to ensure flawless execution. Monitor event performance metrics (attendance, feedback, ROI) and prepare post-event evaluation reports. Direct and participate in event setup and teardown activities. Collaborate with internal departments to estimate staffing, equipment, and material needs for events. Assist in developing and implementing the annual special events marketing plan. Generate Banquet Event Orders (BEOs) and diagrams accurately and on time. Perform other duties as assigned. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Must be able to sit and stand for long periods of time. Ability to type for extended periods of time. Must be able to walk long distances, including extended periods during events. Must be able to lift up to 25 lbs. Qualifications, Education, Experience, Skills and Abilities: Associate or Bachelor's degree in Hospitality, Event Management, or related field preferred. 1-3 years of experience in event planning or hospitality; equestrian event experience is a plus. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office and event management software. Flexible schedule, including evenings and weekends. Travel: Local and regional travel require occasional overnight trips. Valid driver's license required, proof of license upon hire The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The World Equestrian Center is searching for an Outlet Cashier to join our team. The Ideal candidates must have excellent customer service skills, experience in food and beverage services and a desire to provide great experience for our guests. Primary Responsibilities: Assist all customers with purchases and other requests. Understand and adhere to guidelines on restricted sales items. Maintains table setting by removing courses as completed. Implement and follow all cash handling procedures. Stay current on all shows, promotions, and future events within the Center and local area. Label, stock, and inventory. Maintain an awareness of inventory/stock. Maintain store cleanliness and appearance. Provide excellent customer service. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Position may require lifting to 50 lbs. occasionally. Position requires walking/ standing for extended periods of time. Qualifications, Education, Experience, Skills, and Abilities: Ability to follow written and oral instructions. Exhibit strong customer service skills, organizational skills and attention to detail. Previous experience with cash handling procedures. Position requires walking/standing for extended periods of time. Must be available to work evening and weekend hours and have open flexible availability. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The Event Traffic Coordinator role at the World Equestrian Center Ocala is responsible for managing traffic during events. The main duties of the position include directing both vehicle and pedestrian traffic, ensuring a safe and smooth flow of traffic, and transporting visitors using non-commercial vehicles. The Traffic Safety personnel must provide excellent customer service that represents Quality, Class, and Distinction. Primary Responsibilities: Schedule is 6:00pm to 6:00 am guard house horse trailer enforcement Greet guests in a friendly and welcoming manner. Provide directional assistance in accordance with daily strategy. Consistent availability coinciding with the WEC events calendar (including nights, weekends, and holidays) Knowledge of daily events, parking locations, and ideal traffic patterns to maximize safety and efficiency. Directing and prioritizing traffic movement to minimize delays while warning of hazards. Monitoring traffic flow and identifying bottlenecks to mitigate vehicle obstructions while locating safe intervals through which vehicles and pedestrians can safely drive/cross roadways. Communicating traffic and parking rules and other information to guests and pedestrians. Communicating occupancy and congestion information to leadership. Reporting unsafe behavior of drivers and pedestrians to leadership and security. Distributing traffic control signs and markers at designated points, as directed. Performs other duties as assigned. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Constantly listen and provide answers to the best of your knowledge. Ability to stand for at least 8 hours in various types of weather. Qualifications, Education, Experience, Skills, and Abilities: Excellent communication skills and critical thinking skills. Customer service experience. Should be able to work well under pressure. Able to think on their feet to ensure the safety of all individuals within the designated area. Must have a valid driver's license with an acceptable driving record. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description About World Equestrian Center - Ocala World Equestrian Center (WEC) - Ocala is a premier, luxury multi-venue destination offering world-class equestrian competition, upscale lodging and dining, and exceptional meeting and event spaces. In 2026, we expanded our portfolio with the opening of The Equestrian Manor at World Equestrian Center - Ocala, a signature meeting and event experience designed for high-touch corporate retreats, incentive programs, executive offsites, VIP gatherings, and more. Position Summary The Senior Sales Manager is responsible for driving new business acquisition and revenue growth for Group Rooms and Event bookings across multiple market segments. This role will be a key contributor to the successful launch of The Equestrian Manor at WEC - Ocala, leveraging its unique luxury positioning to attract high-value groups. The Manager will lead proactive, outbound prospecting, develop account strategies, cultivate relationships with decision-makers (e.g., corporate planners, association executives, incentive houses, third-party intermediaries, and strategic partners), and coordinate with internal stakeholders to ensure exceptional end-to-end client experience. Key Responsibilities Prospecting & New Business Development Build and manage a robust pipeline targeting groups with a focus on high-value meetings, conventions, executive retreats, and reward travel. Execute proactive outreach (sales calls, email campaigns, industry networking, LinkedIn/social selling, etc.) to generate qualified leads for The Equestrian Manor, broader WEC - Ocala venues, and The Equestrian and Riding Academy Hotels. Identify, qualify, and convert opportunities with group decision makers, incentive travel firms, third-party planners, and DMCs. Sales Strategy & Execution Develop territory plans and account-based strategies aligned with revenue goals, seasonality, and calendar of events. Prepare proposals, conduct site inspections, deliver presentations, and negotiate commercial terms in partnership with Revenue Management and Senior Sales Leadership. Collaborate with Marketing to tailor messaging and collateral emphasizing The Equestrian Manor, broader WEC - Ocala venues, and The Equestrian and Riding Academy Hotel's luxury, privacy, and bespoke experiences. Partnerships & Market Development Build relationships with CVB/DMO partners, industry associations (e.g. MPI), and key intermediaries to source and influence new demand. Represent WEC - Ocala at tradeshows, sales missions, and client events; coordinate co-op programs and familiarization (FAM) trips. Cross-Functional Collaboration Partner with Operations, Events, Culinary, Lodging, and Event Services to ensure seamless planning, delivery, and post-event satisfaction. Provide clear handoffs to Event Services and Operations with detailed group profiles and expectations. Revenue Management & Reporting Maintain accurate records in CRM: pipeline stages, activities, forecasts, contracts, and post-event feedback. Track performance against KPIs (production, conversion rates, revenue, pace) and provide regular business reviews. Brand Experience & Client Service Champion WEC - Ocala's luxury standards, ensuring proposals, communications, and on-site experiences reflect the brand. Serve as a consultative partner to curate bespoke itineraries, VIP touches, and value-added experiences. Qualifications Bachelor's degree in business, Hospitality, Marketing, or related field preferred; equivalent experience considered. 3-5+ years of sales experience in hospitality, luxury resorts, meetings/incentives, or corporate group sales; launch or opening experience is a plus. Proven success in prospecting and closing complex group business across multiple market & vertical segments. Strong negotiation, presentation, and relationship management skills; comfort with executive audiences and travel procurement. Proficiency with CRM systems (Salesforce/Delphi), Microsoft 365, and virtual meeting tools. Knowledge of various market channels (meeting planners, incentive houses, third parties, DMCs, CVBs/DMOs) and industry tradeshows. Physical Requirements Ability to sit or stand for extended periods, frequent walking during site inspections and property tours. Ability to lift, carry, or move materials (e.g., marketing collateral, displays) up to 25 lbs occasionally. Frequent use of computer, phone, and AV equipment; ability to conduct presentations in various settings. Must be able to navigate indoor and outdoor venues, including stairs and varied surfaces, during client site visits and events. Travel Requirements Travel is required for property presence for all sites/meetings internal and external. client meetings, tradeshows, sales missions, and industry events (estimated: 40 - 50%, subject to business need and seasonality). Occasional evenings and weekends to support client site visits, FAMs, or event overlaps. Work Environment Fast-paced, client-focused environment with high service standards. Onsite presence required to support sales efforts, site tours, and key event dates; hybrid flexibility based on business needs for candidates in Tampa, Orlando, and Gainesville. Compensation & Benefits Exempt position: competitive base salary with incentive opportunity aligned to production and revenue goals. Comprehensive benefits package (details available upon request The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to delivering exceptional guest experiences in a positive and supportive work environment. We value work-life balance and professional development. We are a Drug Free Workplace and an Equal Opportunity Employer. All applicants must successfully complete a background check prior to employment.

The World Equestrian Center - Ocala is seeking a meticulous and service-minded Polisher to uphold the visual and hygiene standards of Genievieve's; our elegant Italian dining concept located within the prestigious Equestrian Manor. This role is ideal for a hospitality professional who takes pride in precision, cleanliness, and supports a refined guest experience. As a Polisher, you will be responsible for ensuring all glassware, silverware, and tableware meet the highest standards of cleanliness and presentation. Your attention to detail will contribute directly to the elevated ambiance that reflects the World Equestrian Center's core values of Quality, Class, and Distinction. Primary Responsibilities: Polish and inspect glassware, silverware, and tableware to ensure flawless presentation. Maintain cleanliness and organization of polishing stations and storage areas. Handle all items with care to prevent damage and maintain quality. Assist with restocking service stations and preparing table settings as needed. Collaborate with front-of-house and culinary teams to ensure timely availability of polished items. Support private dining and special event setups with precision and attention to detail. Uphold all safety, sanitation, and hygiene standards in accordance with company and regulatory guidelines. Maintain a discreet and professional presence in guest-facing areas. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Ability to stand, walk, bend, and lift for extended periods during service hours. Comfortable lifting and transporting trays, racks, and supplies (up to 25 pounds). Clear and effective communication in both verbal and written formats. Ability to maintain composure and professionalism in a fast-paced environment. Qualifications, Education, Experience, Skills and Abilities Minimum of 1 year experience in a support or stewarding role within an upscale or fine dining environment preferred. Exceptional attention to detail and cleanliness. Ability to work independently and as part of a team. Professional appearance and refined demeanor. Familiarity with sanitation standards and handling of delicate service items. Availability to work evenings, weekends, and holidays as needed. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The World Equestrian Center - Ocala is seeking gracious and service-driven Servers to join the opening team of Polo Pony, our elevated American cuisine concept located within the prestigious Equestrian Manor. This role is ideal for hospitality professionals who excel in guest engagement, possess a refined understanding of service etiquette, and thrive in high-volume, upscale dining environments. As a Server at Polo Pony, you will deliver warm, personalized hospitality while guiding guests through a curated culinary experience. Your attention to detail, product knowledge, and poise under pressure will reflect the World Equestrian Center's core values of Quality, Class, and Distinction. Primary Responsibilities: Create a welcoming and luxurious dining experience through attentive, personalized service. Guide guests through the menu with confidence, offering thoughtful recommendations and pairing suggestions. Maintain a polished and professional presence throughout service. Ensure timely and accurate order entry, coordination with the culinary team, and seamless table service. Monitor guest satisfaction and respond promptly to requests or concerns with grace and discretion. Maintain cleanliness and organization of assigned sections, side stations, and service areas. Collaborate with hosts, bartenders, and support staff to ensure smooth service flow. Uphold all safety, sanitation, and food handling standards. Assist with private dining and special event service as needed. Contribute to a culture of excellence, teamwork, and continuous improvement. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Ability to stand, walk, bend, and lift for extended periods in a fast-paced environment. Ability to lift and carry trays, glassware, and supplies up to 25 lbs. Clear and effective communication in both verbal and written formats. Strong presence on the floor to uphold service standards and guest engagement Qualifications, Education, Experience, Skills and Abilities Minimum of 2 years' experience in upscale or fine dining service. Exceptional interpersonal and communication skills. Professional appearance and refined service etiquette. Familiarity with POS systems and table management software. Ability to multitask and remain composed under pressure. ServSafe and Alcohol Compliance Certifications required. A genuine passion for hospitality and creating memorable guest experiences. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Located in a rapidly growing Ocala Florida, The Calluna Spa at The World Equestrian Center is seeking a Massage Therapist to join our Team! The Massage Therapist, or Massage Practitioner, is responsible for providing relaxation or treating body pain and discomfort through physical touch and moving a client's muscles. Their duties include meeting with clients to determine the type of massage they need, creating a relaxing ambiance in their office and kneading or rubbing muscles to release tension. Primary Responsibilities: • Provide 50-110-minute massages to clients by appointment • Guide clients through service offerings and determine which massages would benefit them most • Take a detailed client intake and note any health conditions • Evaluate clients to determine painful or stressed areas of the body • Advise clients on stretching, strengthening or relaxation methods • Suggest future massage appointments and regime to clients • Listen to clients during appointments and adjust technique as they desire This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Physical Requirements: The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position. • Associate must be able to work on feet for up to 8 hours a day. • Associate must be able to sit or stand in the same position for up to 8 hours a day consecutively. • Associate may have to lift to 25 pounds • Use one or two hands to grasp, move, or assemble objects. • Use muscles for extended periods without getting tired. Qualifications, Education, Experience, Skills, and Abilities: Ideal candidate will have: • Must hold current massage therapist license in the state of Florida • At least two years of experience as a professional massage therapist • Experience working in a spa preferred • Strong interpersonal communication skills • Time management abilities • Demonstrated sales and customer service skills The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The Recruiter is responsible for full-cycle, high-volume recruitment across Front of House (FOH), Heart of House (HOH), Supervisory, Management, and select Sr. Level roles within a luxury hospitality environment. This role functions as a proactive, direct-sourcing recruiter, identifying, engaging and closing top talent through outbound outreach and market engagement. The Recruiter partners closely with hiring managers to forecast workforce needs, design selection processes aligned to brand standards, and deliver a high-quality candidate experience. Success is measured by quality-of-hire, time-to-fill, retention, compliance, and stakeholder satisfaction. Primary Responsibilities: • Conduct intake meetings to define role requirements, success profiles, interview plans, and timelines. • Manage a high-volume requisition load while maintaining quality, and candidate experience. • Build role-specific competency profiles (service standards, technical proficiency). • Forecast hiring needs by outlet, season, and business demand. • Execute multi-channel sourcing strategies with a strong emphasis on direct sourcing including LinkedIn Recruiter and Indeed Recruiter. • Proactively source passive candidates for leadership and hard-to-fill operational roles. • Maintain pipelines for high-volume roles (servers, bartenders, cooks, housekeeping) and specialty positions (sushi, pastry, sommeliers, facilities). • Support employer branding and recruitment marketing initiatives. • Design and administer structured interviews and practical assessments (stage shifts, skills tests, tastings, POS simulations). • Train hiring managers on interview techniques, compliance, and selection standards. • Host high-quality hiring events and open calls; drive candidate conversion. • Manage offers, pre-employment steps, and on-boarding logistics. • Partner with HR and Operations to support onboarding and orientation. • Track and report recruiting metrics (pipeline, time-to-fill, acceptance rates). • Ensure compliance with employment laws and internal policies (EEO, I-9/E-Verify, FCRA). • Maintain accurate ATS documentation and recruitment records. • Identify recruiting bottlenecks and implement process improvements. This job description does not state or imply that these are the only duties to be performed. Associates may be required to perform other job-related duties as assigned. This document does not create an employment contract other than an at-will relationship. Physical Requirements: These physical demands represent the requirements necessary to perform the essential functions of this role, with reasonable accommodation available. • Ability to move between outlets and across property for interviews and hiring events. • Extended periods of standing and walking during job fairs and open calls. • Occasionally lift up to 20 lbs (recruitment materials, event setup). • Prolonged periods of computer use for sourcing and ATS management. • Local travel; occasional regional travel for recruiting events. • Flexibility to work evenings, weekends, and early mornings during peak hiring periods. Qualifications, Education, Experience, Skills and Abilities: • Bachelor's degree in HR, Business, Hospitality Management, or equivalent experience. • 3-5+ years of full-cycle, high-volume hospitality recruiting experience. • Proven ability to manage 30+ requisitions in fast-paced environments. • Strong experience with direct sourcing and passive candidate outreach. • Proficiency with LinkedIn Recruiter, Indeed Recruiter, ATS platforms (Paychex, UKG), and sourcing tools. • Experience recruiting FOH, HOH, leadership, and specialty roles. • Strong communication, organization, and stakeholder management skills. • Culinary recruiting experience preferred. • Bilingual English/Spanish strongly preferred. • Recruiting certifications (AIRS, SHRM, PHR) a plus. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to delivering exceptional guest experiences in a positive and supportive work environment. We value work-life balance and professional development. We are a Drug Free Workplace and an Equal Opportunity Employer. All applicants must successfully complete a background check prior to employment.

The Spa Concierge will work as a part of the Calluna Spa team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Primary Responsibilities: Responsible for scheduling and confirming appointments, greeting guests, providing locker set up of robes and slippers, beverages and checking in and checking out of guests. Ensure pre-selling, up-selling and cross-selling of services and retail products to each guest. Relay with confidence both product and service benefits to guests and assist with closing of retail sales. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests. Maintain cleanliness and neatness of spa facility, locker room and spa front desk. Responsible for escorting guests to the locker room, relaxation area and enlightening them on their services. Perform daily general cleaning and minor maintenance tasks in the spa facility. Responsible for opening and/or closing of the spa Ability to ensure cash handling procedures are always adhered to. Ensure all guest challenges are resolved in a timely manner and management is made aware of situation. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift Qualifications, Education, Experience, Skills, and Abilities: Minimum 1-year experience working in a customer service-based position. Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy. Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client's needs. Attention to detail and excellent organizational skills. Maintain a professional business appearance, attitude, and performance. Must be able to work a variety of shifts including weekends, evenings, and holidays. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The World Equestrian Center, located in Ocala Florida is seeking an Engineering technician for their facility. The Engineering Technician is primarily responsible for performing preventative maintenance and repair at the World Equestrian Center. The Maintenance Tech is expected to report to Chief Engineer or Supervisor upon arriving to work to receive work to be one for the day, as well as give or receive Shift Turnover communication. Primary Responsibilities: Troubleshoot any maintenance problems and repair Complete all work orders that are assigned by any department Monitor/take readings of all heating/cooling and water systems daily Repair and troubleshoot equipment if needed Complete work on HVAC equipment and troubleshoot if necessary Woodworking, wall-papering, painting, & dry walling Troubleshoot and complete minor electrical repairs Perform rooms preventative maintenance program, Holi-Care, as prescribed Complete other tasks as assigned by supervisor (s) This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of this position. Must be able to lift, push, pull, and carry a weight of 50lbs. Must be able to work walking and or standing continuously for a period of 8 hours. Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Associate is often required to sit and use his or her hands and fingers to handle or feel. Qualifications, Education, Experience, Skills and Abilities High school diploma or equivalent preferred Minimum of (1) years' experience in maintenance or related position Experience in maintenance and repair of commercial kitchen equipment Must be HVAC Certified Some guest service and communication skills Basic computer and math skills necessary Excellent follow up and attention to detail skills required. Must have some comprehension of system operations and ability to act to troubleshoot. Ability to work in a high-paced environment. Strong ability to Multitask. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit a background check prior to employment.

World Equestrian Center - Ocala, Florida is currently seeking a Groundskeeper to assist with maintaining the grounds and landscaping of our magnificent facility. Position is outdoors so candidates must be able to come to work and produce results regardless of outdoor weather conditions. Additionally, the job requires a great deal of often strenuous physical activity therefore applicants should have the ability to meet these requirements. Weekend availability is a must. Primary Responsibilities: Provide general maintenance of the grounds including landscaping and parking lots. Provide general maintenance of all cabins and mobile homes buildings on the facility. Provide electric, mechanical, plumbing and carpentry to facility and grounds. Communicate projects and duties to weekend staff. Train staff on equipment and tasks related to maintaining grounds after, during, and after events. Assist with grounds prep and clean-up. Communicate with management in regard to staffing needs to complete weekly duties and projects. Maintain a steady pace to meet demand for dishes, glassware, silverware, pots, pans, utensils, etc. Participate in additional maintenance and cleaning chores as directed. Observe careful work habits and conditions in areas of sanitation, safety, breakage, and waste control. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Required Skills and Experience Ability to work in all weather conditions. Candidate must have excellent customer service skills. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The Pastry Supervisor is responsible for assuring the guest's culinary experience is consistently maintained through supervision; Supervise kitchen staff in the Chef's absence, ensuring the best quality food is served to guests in a timely manner. To promote the World Equestrian Centers mission and vision statement through continual demonstration of actions. Essential Functions: Train and supervise kitchen staff in the property preparation of menu items, equipment, and safety measures. Evaluate performance, give guidance as necessary to produce quality products. Visually inspect, select, and use only the highest quality product in preparation of menu items. Reads and employs math skills for following recipes. Prepares requisitions for supplies and food items for production in workstation. To ensure effective stock rotation and maintain stock levels to include storage and use of equipment Always follow procedures for food controls To assist with maintaining and improving departmental operating standards To assist with leading and motivating the departmental team to promote good team member morale and ensure a high level of commitment and pride To be fully aware of and comply with the World Equestrian Centers company rules and regulations as identified in the company policy. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances Schedules culinary staff so that proper coverage is maintained while keeping payroll costs in line. Observes production flow and adjust as needed to control costs. Monitors to ensure proper receiving, storage (including temperature settings), and rotation of food products to comply with the Health Department regulations, including coverage, labeling, dating, and placing items in property containers to ensure product freshness. Provide direction to team members regarding operational and procedural issues Have complete knowledge of all policies, standards, and procedures of the department Be familiar with resort services, amenities, and outlet Available for work assignments outside of associate's customary work schedule. This may include evenings, overnights, weekends and holidays Adherence to all safety rules and regulations Compliance with all properties policies and procedures and described and communicated by management This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of this position. The associate must be able to stand the entire shift The associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The associate must be able to climb stairs The associate must be able to communicate in English both written and verbal skills The associate must be able to bend at the waist The associate must be able to use hands repetitively The associate must be able to reach above the shoulder The associate must talk and hear. Qualifications, Education, Experience, Skills, and Abilities: Minimum 3 years of pastry experience required Must be able to understand and write English Must have excellent attention to detail Basic knowledge of Microsoft Office The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The Director of Special Events at the World Equestrian Center is responsible for the strategic planning, coordination, and execution of all special events hosted on the property. This includes equestrian competitions, galas, corporate functions, community events, and private gatherings. The role requires a dynamic leader with a passion for hospitality, event innovation, and operational excellence. Primary Responsibilities: · Develop and implement a comprehensive special events strategy aligned with WEC's brand and business goals. · Collaborate with internal departments (marketing, hospitality, operations) to ensure cohesive event execution. · Oversee all aspects of event production including budgeting, scheduling, vendor management, staffing, and logistics. · Ensure events meet high standards of quality, safety, and guest experience. · Lead and mentor a team of event coordinators and support staff. · Manage performance, training, and development of the events team. · Build and maintain relationships with sponsors, vendors, clients, and community partners. · Serve as the primary point of contact for high-profile and VIP events. · Prepare and manage event budgets, ensuring cost-effectiveness and profitability. · Analyze event performance metrics and provide regular reporting to leadership. · Work with the marketing team to promote events through digital, print, and social media channels. · Ensure consistent branding and messaging across all event communications. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. · Ability to stand and walk for extended periods during events, including navigating large indoor and outdoor venues. · Must be able to lift and carry up to 25 pounds occasionally (e.g., event materials, signage, supplies). · Comfortable working in varied weather conditions, especially during outdoor events. · Ability to bend, stoop, and reach as needed for event setup and breakdown. · Must be able to work long hours, including evenings, weekends, and holidays, as required by event schedules. · Visual and auditory acuity are sufficient to monitor event activities and communicate effectively in a dynamic environment. Qualifications, Education, Experience, Skills and Abilities: · Bachelor's degree in Event Management, Hospitality, Marketing, or related field. · Minimum 3 years of experience in event planning and management, preferably in a large-scale venue or hospitality setting. · Proven leadership experience with cross-functional teams. · Strong organizational, communication, and problem-solving skills. · Ability to work flexible hours including evenings, weekends, and holidays. · Familiarity with equestrian culture and events is a plus. · Proficiency in event management software and CRM tools. · Experience with luxury or high-end event production. · Knowledge of Ocala's local community and business landscape. · Able to work in variable weather conditions. · Possesses effective soft skills including Problem solving and conflict resolution skills, active listening, verbal and written communications The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Pastry Cook ll is a mid-level role responsible for supporting the production of all pastry items and assisting with finishing and packaging. This role requires solid pastry knowledge, attention to detail, and the ability to work efficiently in a team environment. Primary Responsibilities: Prepare and finish boutique pastry items such as cookies, tarts, and macarons. Assist with decorating and packaging according to brand standards. Maintain cleanliness and organization of workstations. Follow prep lists and production schedules. Support Pastry Cook Boutique 1 in executing daily goals. Monitor product quality and report inconsistencies. Assist with preparation and plating of desserts during service. Follow established recipes and plating guidelines. Maintain mise en place and support service readiness. Monitor product quality and report inconsistencies. Maintain cleanliness and organization of workstations. Adhere to food safety and sanitation standards. Support Pastry Cook Restaurant 1 and kitchen leadership as needed. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Ability to stand, walk, and lift up to 50 lbs. for extended periods. Comfortable working in a fast-paced, high-demand kitchen environment. Qualifications, Education, Experience, Skills and Abilities 2-3 years of professional pastry experience. Proficiency in basic pastry techniques and finishing skills. Serv Safe Certification preferred. Culinary or pastry education a plus. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Baker 1 is a senior-level production role responsible for executing complex baking tasks, leading prep teams, and ensuring consistency and excellence in all baked goods. This role requires advanced technical skills, leadership ability, and a deep understanding of artisanal baking techniques. Primary Responsibilities: Lead production of laminated doughs, breads, and specialty pastries. Execute advanced baking techniques with precision and consistency. Assist in recipe development and seasonal product innovation. Mentor and train Baker 2 and Baker 3 team members. Maintain prep schedules and ensure timely execution of daily production. Monitor quality control and enforce kitchen standards. Support inventory management and ordering processes. Uphold food safety and sanitation protocols. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Ability to stand, walk, and lift up to 50 lbs for extended periods. Comfortable working in a fast-paced, high-demand kitchen environment. Qualifications, Education, Experience, Skills and Abilities 5+ years of professional baking experience. Strong leadership and organizational skills. Expertise in laminated doughs, fermentation, and pastry fundamentals. ServSafe Certification required. Culinary or baking degree preferred. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Guest Service Agents must possess a positive and upbeat personality dedicated to providing exceptional service to our guests. They must excel at multitasking, paying attention to detail, and solving problems to assist both internal and external guests effectively. They strive to achieve the highest levels of guest satisfaction while embodying the World Equestrian Center principles of Quality, Class, and Distinction. Primary Responsibilities: • Assist guests with check-in and check-out processes efficiently and accurately, using their names whenever possible. • Verify all postings and charge the guest's credit card accurately during check-out. • Oversee reservations by accurately creating, modifying, and canceling them as needed. • Pre-block rooms based on reservations and special requests, coordinating with other departments to accommodate guest needs effectively. • Handle inquiries, requests, and complaints promptly and professionally, accommodating special requests when possible. • Provide information about hotel services, available rooms, rates, amenities, and local attractions. • Answer inquiries related to shopping, dining, entertainment, and travel directions. • Resolve customer complaints with professionalism and care. • Operate phone systems to manage incoming calls, transferring them to the appropriate department or guest room. • Oversee guests' communications via Medallia Concierge to ensure a seamless experience. • Utilize various computer systems to maintain communication with multiple departments and on-site establishments. • Review notes and alerts for guest requests and completed traces. • Review guest preference forms and transfer requests or preferences to the PMS (Property Management System). • Input service orders for guest amenities, service complaints, and room repairs as necessary. • Collect and handle cash payments, ensuring accurate transactions and necessary change. • Anticipate guest needs and adapt to a rapidly changing environment. • Stay informed about daily events, show times, and hotel happenings to assist guests effectively. • Maintain accurate records of guest interactions and transactions for efficient service and follow-up. • Ensure that daily checklists are completed to maintain service quality. • Follow and adhere to all departmental Standard Operating Procedures (SOPs) to ensure consistent service quality. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Physical Requirements: • Associates must be able to work on foot for up to 8 hours a day. • Associates may have to lift up to 50 pounds. Qualifications, Education, Experience, Skills and Abilities: Ideal candidate will have: • Excellent verbal and written communication abilities. • Demonstrated phone etiquette and customer service skills. • Ability to work effectively with co-workers within various departments. • Strong prioritization and organizational abilities. • Exceptional computer skills with the ability to learn various software programs; knowledge of Opera Cloud, Medallia Concierge, and/or HotSOS is preferred. • Previous experience in hotel front desk and hospitality is strongly preferred. • Must be available to work weekdays, weekends, holidays (morning, afternoon/weekday (and overnight shifts, if needed). The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions of the position. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment

We are seeking an experienced and dynamic Banquet Manager to join our team. The ideal candidate will plan, coordinate, and oversee all banquet events at our venue, ensuring high-quality service and customer satisfaction. This role requires strong leadership, organizational skills, and the ability to work in a fast-paced environment. Primary Responsibilities: Event Planning & Coordination: Collaborate with clients to understand their needs and preferences for each event. Design and implement event plans and layouts to meet clients' requirements. Coordinate logistical aspects, including menu planning, staffing, and equipment rental. Team Management: Hire, train, and manage banquet staff, including servers, bartenders, and setup crew. Schedule staff to ensure efficient operation during events and oversee their performance. Conduct regular team meetings to communicate event specifics and service expectations. Operations Management: Supervise the setup, execution, and breakdown of events. Ensure compliance with health and safety regulations. Troubleshoot and resolve any issues that arise after or during events. Customer Service: Serve as the primary point of contact for clients during events to ensure satisfaction. Address and resolve any client concerns or requests promptly and professionally. Gather post-event feedback to continually improve service quality. Budget Management: Prepare and manage the banquet department's budget, optimizing resource allocation. Monitor costs to ensure profitability without compromising quality. Inventory & Supplies Management: Maintain inventory of banquet supplies and equipment. Coordinate with suppliers to purchase necessary items while managing costs. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to perform the essential functions of this position successfully. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Must be able to lift, push, pull, and carry a weight of 25lbs Must be able to work walking and or standing continuously for 8 hours Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl Associates are often required to sit and use his or her hands and fingers to handle or feel Vision abilities required by this job include close vision Associates must talk and hear Qualifications, Education, Experience, Skills and Abilities High School Diploma or Equivalent Minimum of (1) years' experience in banquet supervision or related position Excellent communication skills Understanding of basic math Cash handling skills Excellent guest service skills Must have open availability with days, nights and weekends The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The World Equestrian Center - Ocala is seeking charismatic and skilled Bartenders to join the opening team of Polo Pony, our elevated American cuisine concept located within the prestigious Equestrian Manor. This role is ideal for hospitality professionals with a refined palate, a passion for mixology, and a commitment to delivering exceptional guest experiences in a high-volume, upscale setting. As a Bartender at Polo Pony, you will craft elegant cocktails, engage guests with warmth and professionalism, and contribute to a bar program that reflects the World Equestrian Center's core values of Quality, Class, and Distinction. Primary Responsibilities: Create a welcoming and luxurious bar experience through personalized service and expert beverage preparation. Craft classic and signature cocktails with precision, consistency, and attention to detail. Maintain an organized, clean, and visually appealing bar area that reflects Polo Pony's elevated aesthetic. Engage guests with warmth and professionalism, offering recommendations and insights into the beverage program. Monitor inventory levels and assist with ordering to ensure seamless operations and product availability. Uphold all safety, sanitation, and alcohol compliance standards. Manage high-volume service with grace, ensuring timely and accurate drink delivery. Assist in training and mentoring junior bar staff, fostering a culture of excellence and continuous improvement. Support private dining and special event beverage service as needed. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position. Ability to stand, walk, and lift for extended periods in a fast-paced environment. Manual dexterity and strength to operate bar equipment and handle supplies. Clear and effective communication in both verbal and written formats. Strong presence on the floor to uphold service standards and guest engagement. Qualifications, Education, Experience, Skills and Abilities Minimum of 2 years' experience in upscale bar or restaurant settings. Advanced knowledge of spirits, wine, beer, and cocktail preparation. Exceptional interpersonal and communication skills. Professional appearance and demeanor. Ability to multitask and remain composed under pressure. Familiarity with POS systems and bar inventory software. ServSafe and Alcohol Compliance Certifications required. A genuine passion for hospitality and mixology. The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description Executive Meetings Manager We are seeking an accomplished and service-driven Executive Meeting Manager to join our World Equestrian hotel team. This role is responsible for selling, planning, and servicing exclusive group business across all markets, primarily managing small to mid-sized groups of approximately 10-25 room nights on peak arriving within 90 days. The Executive Meeting Manager delivers bespoke experiences while maximizing revenue across all areas of the hotel, upholding the highest standards of World Equestrian Center service, and ensuring exceptional guest satisfaction. This position plays a key role in the seamless operation of the Sales Department through strategic account management and proactive business development. Key Responsibilities Respond promptly and thoughtfully to all group inquiries, delivering personalized service reflective of our brand. Ensure all group bookings comply with hotel standards, brand guidelines, and revenue strategies. Conduct curated site inspections and tailored client presentations that showcase the hotel's offerings. Prepare contracts and all related booking documentation with precision; maintain organized and confidential client account files. Proactively solicit new business through strategic prospecting, sales initiatives, targeted outreach to past clients, and participation in select industry events and market programs. Cultivate and maintain long-term relationships with clients by providing anticipatory service and customized solutions. Plan and detail all aspects of meetings and events, including food and beverage experiences, room setups, and audiovisual requirements; collaborate with clients to curate elevated, seamless events that exceed expectations. Create comprehensive group resumes and clearly communicate client preferences and requirements to all hotel departments, ensuring flawless execution. Employ advanced negotiation techniques and creative selling strategies to secure business while maximizing total hotel revenue. Qualifications Behaviors & Competencies Service Excellence: Demonstrates a passion for delivering refined, personalized guest experiences. Collaborative Professional: Works seamlessly with cross-functional hotel teams. Innovative Thinker: Brings creative ideas and elevated solutions to meetings and events. Meticulous Attention to Detail: Ensures accuracy and precision in all aspects of event planning and execution. Integrity & Commitment: Upholds the highest standards of professionalism and brand representation. Experience Minimum of 1 year of experience in hospitality sales, events, or a related field required. This position is bonus eligible. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to delivering exceptional guest experiences in a positive and supportive work environment. We value work-life balance and professional development. We are a Drug Free Workplace and an Equal Opportunity Employer. All applicants must successfully complete a background check prior to employment.