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How to hire a communication service technician

Communication service technician hiring summary. Here are some key points about hiring communication service technicians in the United States:

  • In the United States, the median cost per hire a communication service technician is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new communication service technician to become settled and show total productivity levels at work.

How to hire a communication service technician, step by step

To hire a communication service technician, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a communication service technician:

Here's a step-by-step communication service technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a communication service technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new communication service technician
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring a communication service technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A communication service technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, communication service technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents communication service technician salaries for various positions.

    Type of Communication Service TechnicianDescriptionHourly rate
    Communication Service TechnicianHeavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.$10-23
    TechnicianTechnicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with... Show more$11-27
    Field TechnicianA field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards... Show more$13-23
  2. Create an ideal candidate profile

    Common skills:
    • Fiber Optic
    • Social Services
    • Equipment Installation
    • AC
    • Communication Equipment
    • Community Resources
    • Routers
    • RF
    • Test Equipment
    • DSL
    • LTE
    • T1
    • NEC
    • Network Equipment
    Check all skills
    Responsibilities:
    • Configure, manage and install network elements such as network routers, switches and hubs.
    • Project complete while simultaneously managing VoIP project.
    • Install bays including : 5ESS, NGLN, and DACS, etc.
    • Install coax, cat-5, IPT (VOIP), WIFI and data.
    • Install and secure LTE cabinets.
    • Repair and maintain DACS equipment.
  3. Make a budget

    Including a salary range in your communication service technician job description is a great way to entice the best and brightest candidates. A communication service technician salary can vary based on several factors:
    • Location. For example, communication service technicians' average salary in alabama is 49% less than in new jersey.
    • Seniority. Entry-level communication service technicians earn 55% less than senior-level communication service technicians.
    • Certifications. A communication service technician with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a communication service technician's salary.

    Average communication service technician salary

    $16.02hourly

    $33,315 yearly

    Entry-level communication service technician salary
    $22,000 yearly salary
    Updated January 19, 2026
  4. Writing a communication service technician job description

    A communication service technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a communication service technician job description:

    Communication service technician job description example

    The Technology Service Technician needs to be a service orientated, independent working individual with 5-10 years of experience . This person will work exclusively with clients helping troubleshoot and installing low voltage technologies .

    This full-time Technology Service Technician position receives a competitive salary commensurate with experience and position responsibilities. As a full-time Technology Service Technician , you would also be eligible for an excellent benefits package, including medical, dental, life insurance, short-term and long-term disability, a 401(k) plan, and paid personal time (PTO) . If this sounds like the career opportunity that you’ve been looking for, apply today!

    Major Duties:

    • Being Self Reliant with the ability to troubleshoot Low Voltage Systems
    • Understand Bluebeam, Excel, Outlook, Word, & scheduling software
    • Match Electrical Schedule
    • Complete FOCUS/PTP forms
    • Process change order/work orders
    • Create and process purchase orders
    • Having great communication skills with customers and co-workers
    • Coordinate job with customer
    • Complete task in a timely manner
    • General installation and termination of all system cabling
    • Dress and terminate communication closets
    • Assist with cable testing results uploaded to project cloud
    • Maintain a good attitude and leadership skills


    Required Skills:

    • Understands AV, DAS, SEC, WiFi hardware and cabling standards
    • Five years’ minimum experience in field with two years of field management experience
    • Ability to manage service calls and small jobs
    • Have and understand Hunt Electrics safety culture
    • Dependable and punctual
    • Dress and terminate patch panels, Cat5e-6A, Coax, AV, Security, DAS
    • Good troubleshooting skills
    • Four to six years’ experience in the ITS field
    • Professional presentation customer service experience with clients

    Minimum Qualifications:

    • At least 5 years’ experience Preferred Experience/Qualifications
    • Hold at least 4 manufacture certifications
    • Knowledge of color code, both fiber & copper
    • Understand all fire stopping procedure and techniques
    • Ability to read & understand prints and specifications
    • Understand method of building closets and frames
    • Terminate all types of fiber optic cable


    ABOUT HUNT ELECTRIC, INC.

    Hunt Electric, Inc. is a full-service electrical, technology, and infrastructure contractor with wide-reaching services available to all types of markets. With licenses in eight states and offices in Salt Lake City, St. George, and Denver, we have continued to lead the industry across the Intermountain West since 1986. Our turn-key services range from design-build engineering to construction and maintenance. With eight in-house divisions , an on-site prefabrication department, in-house licensed engineers, a fully trained and specialized workforce, and 24-hour on-call service , Hunt Electric ensures our clients’ projects are successful from start to finish – and beyond.

    As a thriving Utah-based business , we’re looking for enthusiastic, positive people to come on board with us and build successful, long-term careers . We believe in making an investment in each employee’s strengths. Hunt Electric is a place where you will learn, grow, contribute, and lead. That’s why we offer competitive pay and fantastic benefits . If this sounds like the career opportunity you've been looking for, apply today!

    Are you able to work independently with minimal supervision? Do you work well under pressure? Can you clearly communicate technical information both verbally and in writing? If yes, apply now!

    WORK SCHEDULE

    This is a full-time position with a typical working schedule of Monday - Friday, 7:00 am - 5:00 pm.

    READY TO JOIN OUR TEAM?

    If you believe that you’re a good fit for this position, please fill out our application today . We look forward to meeting you.

  5. Post your job

    To find communication service technicians for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any communication service technicians they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level communication service technicians with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your communication service technician job on Zippia to find and recruit communication service technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting communication service technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new communication service technician

    Once you have selected a candidate for the communication service technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    To prepare for the new communication service technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a communication service technician?

There are different types of costs for hiring communication service technicians. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new communication service technician employee.

The median annual salary for communication service technicians is $33,315 in the US. However, the cost of communication service technician hiring can vary a lot depending on location. Additionally, hiring a communication service technician for contract work or on a per-project basis typically costs between $10 and $23 an hour.

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