How to hire a computer operations shift supervisor

How to hire a computer operations shift supervisor, step by step

Here's a step-by-step computer operations shift supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a computer operations shift supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new computer operations shift supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the computer operations shift supervisor you need to hire. Certain computer operations shift supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A computer operations shift supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, computer operations shift supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of computer operations shift supervisors.

   Type of Computer Operations Shift Supervisor	Description	Hourly rate
   Computer Operations Shift Supervisor		$14-40
   Assembly Supervisor	Assembly Supervisors oversee and coordinate employees' work on assembly-lines. The supervisors assign personnel to stations or tasks and prepare their work schedules... Show more	$19-44
   Line Supervisor	A line supervisor is responsible for monitoring the line operations within an organization, ensuring the adequacy of line staff on production, and supervising the quality control processes. Line supervisors enforce the highest safety standards and procedures within the premises to avoid operation hazards that might cause delays in the production... Show more	$17-39

   Show more

2. Create an ideal candidate profile

   Common skills:

   • IBM Mainframe
   • Computer System
   • Data Processing
   • JCL
   • Unix
   • Production Control
   • JES2
   • Security Clearance
   • Batch Processing
   • IPL
   • Performance Reviews
   • TSO
   • AS/400
   • Tandem

   Check all skills

   Responsibilities:

   • Manage consistent operations of mainframe and peripheral info systems through detail scheduling of equipment, personnel and priorities.
   • Perform IPL request for the OS/390 and AIX machines.
   • Authorize and record all JCL changes.
   • Perform regular maintenance such as backup and IPL.
   • Train new operators in JCL, job dependencies, and critical path schedules.
   • Improve automated alerting systems, auto-paging, auto-ticketing systems, mainframe monitoring and automation including fail-safe measures for auto-mate processes.

3. Make a budget

   Including a salary range in your computer operations shift supervisor job description is one of the best ways to attract top talent. A computer operations shift supervisor can vary based on:

   • Location. For example, computer operations shift supervisors' average salary in iowa is 49% less than in district of columbia.
   • Seniority. Entry-level computer operations shift supervisors 64% less than senior-level computer operations shift supervisors.
   • Certifications. A computer operations shift supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a computer operations shift supervisor's salary.

   Average computer operations shift supervisor salary

   $52,358yearly

   $25.17 hourly rate

   ---

   Entry-level computer operations shift supervisor salary

   $31,000 yearly salary

   Updated December 14, 2025

4. Writing a computer operations shift supervisor job description

   A good computer operations shift supervisor job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a computer operations shift supervisor job description:

   Computer operations shift supervisor job description example

   **20950BR**
   
   **Position Title:**
   
   I/S Supervisor - Computer Operations - 3rd Shift, Lakeland,FL
   
   **Department:**
   
   Information Systems
   
   **Location:**
   
   Lakeland, FL between Orlando and Tampa
   
   **Description:**
   
   + oversees the execution of the production batch schedule and takes appropriate action to resolve job failures and system issues
   
   + provides associate coaching, direction, insight, guidance, support, and counsel to customer support analysts
   
   + provides supervision and direction for associates and assigned processes
   
   + participates in hiring selections, counseling, performance reviews, personnel issues, and work prioritization
   
   + plans, reviews, and administers training of associates
   
   + inspires and creates positive avenues for change
   
   + participates in establishing and monitoring departmental KPIs and measurement reporting ensures adequate resources are in place to meet processing demands.
   
   
   20950BR
   
   **Additional Required Qualifications:**
   
   **Hours of Work:**
   
   12:00am - 8:00am
   
   **State:**
   
   Florida
   
   **Frequency of Pay:**
   
   Monthly
   
   **Travel Frequency:**
   
   0%
   
   **Minimum Base Pay:**
   
   5,340
   
   **Additional Preferred Qualifications:**
   
   **Additional Information:**
   
   Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
   
   Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
   
   **Address:**
   
   3045 New Tampa Hwy
   
   **Potential Annual Pay with Bonus:**
   
   69,420 - 104,520
   
   **City:**
   
   Lakeland
   
   **Other Compensation Information:**
   
   **Year End Bonus:**
   
   As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
   
   **Maximum Base Pay:**
   
   8,040
   
   **Required Qualifications:**
   
   + Associate's degree in Computer Science or an analytical discipline, or equivalent experience
   
   + at least two years of experience in computer operations or operations support
   
   + experience working in a Computer Operations environment
   
   + willing to work shift work
   
   + excellent communication and interpersonal skills
   
   + highly developed ability to organize, plan, and prioritize
   
   + high degree of self-motivation and commitment
   
   + customer-focused
   
   + high degree of maturity, tactfulness, and business ethics
   
   + ability to work on multiple tasks at the same time
   
   + highly developed problem-solving skills
   
   + ability to make consistently correct judgments under pressure
   
   + ability to build and maintain positive relationships with team members, other Publix departments and Publix vendors
   
   + demonstrates maturity and integrity in all situations
   
   + excellent leadership and supervisory skills
   
   + ability to maintain confidentiality with associate and business information
   
   + responsible for maintaining knowledge of current technology
   
   + good human relation skills (the ability to work well with others and be a team member)
   
   + show enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission.
   
   **Preferred Qualifications:**
   
   • three years' experience as a Computer Operator working with both mainframe and distributed computing systems;
   
   • three years' experience with CA7;
   
   • prior job responsibilities supervising/leading a small team of technical associates
   
   **Zip Code:**
   
   33815-3468
   
   **Benefits Information:**
   
   + Employee stock ownership plan that contributes Publix stock to associates each year at no cost
   
   + An opportunity to purchase additional shares of our privately-held stock
   
   + 401(k) retirement savings plan
   
   + Group health plan (with prescription benefits)
   
   + Group dental plan
   
   + Group vision plan
   
   + Sick pay
   
   + Paid Parental Leave
   
   + Long-term disability insurance
   
   + Company-paid life insurance (with accidental death & dismemberment benefits)
   
   + Tuition reimbursement
   
   + Vacation pay
   
   + Free hot lunches (buffet-style) at facilities with a cafeteria
   
   + Paycheck direct deposit
   
   + Credit union
   
   + Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
   
   + 6 paid holidays (associates can exchange the following holidays with their manager's approval: New Year's Day, Memorial Day, Fourth of July, and Labor Day).

   Copy this example

   

5. Post your job

   There are a few common ways to find computer operations shift supervisors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your computer operations shift supervisor job on Zippia to find and recruit computer operations shift supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with computer operations shift supervisor candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new computer operations shift supervisor

   Once you have selected a candidate for the computer operations shift supervisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new computer operations shift supervisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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