How to hire a credit administration manager

How to hire a credit administration manager, step by step

Here's a step-by-step credit administration manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a credit administration manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new credit administration manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a credit administration manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A credit administration manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, credit administration managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of credit administration manager salaries for various roles:

   Type of Credit Administration Manager	Description	Hourly rate
   Credit Administration Manager	Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals of their organization.	$45-112
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44
   Bank Manager	A bank manager is responsible for supervising banking operations and monitoring staff performance in providing the best customer service for clients with their banking needs and financial transactions. Bank managers assist the staff with the complexities of processes, train new hires, and strategize the development of services that would contribute to the bank's success... Show more	$31-68

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Risk Management
   • PowerPoint
   • Credit Decisions
   • Origination
   • Credit Risk
   • Loan Documentation
   • Credit Policy
   • Loan Portfolio
   • Financial Statements
   • Customer Service
   • Internal Audit
   • Portfolio Management
   • Loan Policy
   • SBA

   Check all skills

   Responsibilities:

   • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
   • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
   • Maintain compliance with SOX compliance controls with an annual review and update.
   • Participate in structuring terms and reviewing legal documents for derivative transactions, letters of credit, and liquidity facilities.

3. Make a budget

   Including a salary range in your credit administration manager job description is a great way to entice the best and brightest candidates. A credit administration manager salary can vary based on several factors:

   • Location. For example, credit administration managers' average salary in hawaii is 45% less than in alaska.
   • Seniority. Entry-level credit administration managers earn 60% less than senior-level credit administration managers.
   • Certifications. A credit administration manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a credit administration manager's salary.

   Average credit administration manager salary

   $148,487yearly

   $71.39 hourly rate

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   Entry-level credit administration manager salary

   $94,000 yearly salary

   Updated December 18, 2025

4. Writing a credit administration manager job description

   A credit administration manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a credit administration manager job description:

   Credit administration manager job description example

   Who we are:
   
   BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of March 31, 2021, BNY Mellon had $41.7 trillion in assets under custody/or administration, and $2.2 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand for The Bank of New York Mellon
   
   Corporation (NYSE: BK). Additional information is available at www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
   
   Position overview:
   
   Direct and manage workflow and team assignments for all post-underwriting functions within the Credit Services business, supporting lenders across Real Estate and Mortgage Banking, Institutional Lending and Syndications. Responsible for managing all commercial loan related activities which include Regulatory Compliance, Data/Management & Reporting, Loan Processing, Loan Documentation, Covenant Monitoring & Compliance and Loan Servicing Support. Responsible for oversight of a team of Loan Administrators, driving performance and career pathing. Acts as primary liaison with Loan Operations, Credit Risk, Lenders, Client Executives and other Lines of Business to maintain good working relationships, lead process improvement strategies, ensure quality client service and loan turnaround.
   
   Responsibilities:
   
   * Manage and prioritize the workflow for all post-underwriting functions (e.g., KYC/AML client onboarding, loan closings, documentation requests and credit facility activations/booking). Delegate and allocate assignments based on experience, availability, complexity, and team responsible for completing tasks
   * Manage all administrative loan activities, which include the review of control reports, ensuring that all documentation policy exceptions are cleared timely and open receivables are resolved promptly
   * Ensure all compliance credit regulations are followed, satisfactory compliance reviews and internal audits
   * Ensure all client files are up to date, process flows in place, and procedures are updated as necessary
   * Continually evaluate current processes and identify opportunities for increased improvements
   * Respond to questions or inquiries from internal colleagues and external clients concerning all post-underwriting support activities (e.g.) documentation, loan funding, past dues, invoicing
   * Interface with Lenders and Managers on complex issues surrounding client onboarding, billing and loan reconciliation
   * Manage projects for the Loan Administration team to ensure they are completed in a timely manner within approved budget parameters
   * Monitor performance, provide on-going performance feedback and conduct effective performance appraisals. Hire, train, coach, counsel and provide general direction and guidance to staff
   * Ensure each team member meets established goals/objectives, maintains up-to-date knowledge, and adhere to, all bank lending policies and regulations
   
   The successful candidate will demonstrate/possess:
   
   * Minimum 8-10 years of experience in loan servicing, loan documentation or credit
   * Minimum 8 years of management experience
   * Excellent organizational and analytical skills
   * Thorough knowledge of commercial loan products, portfolio monitoring operations and servicing functions
   * Working knowledge of loan operations (fundings, payment processing, invoicing etc.)
   * Strong leadership skills with emphasis on planning, organizing and scheduling
   * Excellent verbal and written communication skills to effectively interact with all levels of management and staff
   
   BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
   
   BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
   
   Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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5. Post your job

   To find credit administration managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any credit administration managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level credit administration managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your credit administration manager job on Zippia to find and recruit credit administration manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with credit administration manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new credit administration manager

   Once you've decided on a perfect credit administration manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new credit administration manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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