How to hire a customs entry clerk

How to hire a customs entry clerk, step by step

Here's a step-by-step customs entry clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a customs entry clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new customs entry clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The customs entry clerk hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a customs entry clerk to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a customs entry clerk that fits the bill.

   This list shows salaries for various types of customs entry clerks.

   Type of Customs Entry Clerk	Description	Hourly rate
   Customs Entry Clerk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$12-20
   Order Processor	An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints... Show more	$12-19
   Order Entry Representative	An order entry representative is responsible for the accurate capture of customer orders by analyzing order information and status to fill a final order entry for processing. You will be receiving and processing order information for merchandise through phone calls, emails, or walk-ins and using the information to record shipping dates and locations, tabulate prices and invoice information, and updating customer order accounts... Show more	$13-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Sales Floor
   • Clean Environment
   • Purchase Orders
   • FDA
   • Inbound Calls
   • Outbound Calls
   • Computer System
   • Customer Inquiries
   • Sales Orders
   • Customer Complaints
   • Customer Service
   • Customer Satisfaction
   • Order Entry

   Check all skills

   Responsibilities:

   • Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
   • Perform coordination of benefits and maintain insurance company reimbursements outcome including Medicare, Medicaid, and HMO/PPO insurance.
   • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

3. Make a budget

   Including a salary range in your customs entry clerk job description is a great way to entice the best and brightest candidates. A customs entry clerk salary can vary based on several factors:

   • Location. For example, customs entry clerks' average salary in missouri is 43% less than in nevada.
   • Seniority. Entry-level customs entry clerks earn 36% less than senior-level customs entry clerks.
   • Certifications. A customs entry clerk with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a customs entry clerk's salary.

   Average customs entry clerk salary

   $16.65hourly

   $34,629 yearly

   ---

   Entry-level customs entry clerk salary

   $27,000 yearly salary

   Updated January 24, 2026

4. Writing a customs entry clerk job description

   A customs entry clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a customs entry clerk job description:

   Customs entry clerk job description example

   Will be placing about 120 orders per day from customers via email requests and clients calling in

   Will put orders into ERP system, each order has codes ranging from 8-16 numbers

   Must accurately input order and serial numbers (RMAs entered, return material authorization)

   Receives and enters customer new equipment orders and/or service repair orders.

   Researches inventory issues. May specialize in new equipment orders or service repair

   Receives and processes orders for monitoring equipment and supplies from customers or sales force via phone, fax and e-mail. Follows up on orders to ensure that delivery dates are within customer driven criteria.

   Initiates service repair orders in response to customer calls.

   Enters service repair orders and return material authorizations into Company database.

   Contacts shipper to arrange equipment pickup.

   Creates daily reports, including reports on orders, shipments and invoices

   IF INTERESTED, PLEASE SEND YOUR RESUME TO

   About Aston Carter:

   Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

   At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

   Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

   The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

   If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right customs entry clerk for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your customs entry clerk job on Zippia to find and recruit customs entry clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting customs entry clerks requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new customs entry clerk

   Once you've decided on a perfect customs entry clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new customs entry clerk first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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