How to hire a direct mail coordinator

How to hire a direct mail coordinator, step by step

Here's a step-by-step direct mail coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a direct mail coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new direct mail coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a direct mail coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A direct mail coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, direct mail coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents direct mail coordinator salaries for various positions.

   Type of Direct Mail Coordinator	Description	Hourly rate
   Direct Mail Coordinator		$11-22
   Customer Service Supervisor	A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints... Show more	$12-25
   Service Supervisor	A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit... Show more	$16-38

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Processing
   • Email Campaigns
   • Customer Database
   • Production Schedules
   • Windows Server
   • USPS
   • RAN
   • Print Production
   • Production Process
   • BHA
   • ROI
   • Art Directors
   • PowerPoint
   • Problem Resolution

   Check all skills

   Responsibilities:

   • Manage visual marketing and POS operations at a high-volume retail store.Lead and train associates to help create a functioning team environment.
   • Provide feedback about BHA and bit performance.
   • Order and ship tools to meet field BHA requirements.
   • Ensure the line run smoothly through consistent management and coordination.
   • Authore business case, costs/benefits and ROI analyses for direct marketing functions.
   • Create user manuals in PowerPoint to train employees on the propriety job scheduling system.

3. Make a budget

   Including a salary range in your direct mail coordinator job description is a great way to entice the best and brightest candidates. A direct mail coordinator salary can vary based on several factors:

   • Location. For example, direct mail coordinators' average salary in mississippi is 49% less than in new york.
   • Seniority. Entry-level direct mail coordinators earn 48% less than senior-level direct mail coordinators.
   • Certifications. A direct mail coordinator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a direct mail coordinator's salary.

   Average direct mail coordinator salary

   $16.28hourly

   $33,863 yearly

   ---

   Entry-level direct mail coordinator salary

   $24,000 yearly salary

   Updated January 30, 2026

4. Writing a direct mail coordinator job description

   A job description for a direct mail coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a direct mail coordinator job description:

   Direct mail coordinator job description example

   FedPoint, previously doing business as LTC Partners, was founded in 2002 and is a versatile administrator of large-scale insurance and benefits programs. We are hiring a full-time Mail and Imaging Coordinator to join our team! This is an exciting role working in a 400-person company with big aspirations, and a wonderful culture.
   
   The Mail & Imaging Coordinator is responsible for the receiving and sending of corporate mail and packages for the company. The Mail & Imaging Coordinator is responsible to complete the following tasks:
   * Performs sorting and opening of mail and packages
   * Scans and images mail
   * Maintains storage/retention functions
   * Monitors and orders mailroom supply inventory
   * Manages outbound mail folding and metering
   * Delivers packages and interoffice materials
   * Assists with Indexing functions as needed
   * Performs rescans
   
   The pay for this position is $15-$17/hr based on relevant experience.
   
   Required:
   
   Must be proficient in various desktop applications such as Microsoft Excel and Word. Must possess excellent organizational skills. Must possess technical aptitude and comfort level in order to operate and program multiple machines. Must be able to lift 30 pounds. High School Diploma or GED required.
   
   Preferred:
   
   Strong written and verbal communication skills. Able to communicate effectively with internal and external customers. Able to multi-task and handle additional responsibility.
   
   The position is required in the office Monday-Friday 9:00am-5:00pm.
   
   Benefits:
   
   In addition to working for an excellent company, with great people and culture, what's in it for you?
   
   Here's just a sampling of some of the benefits that full-time members of the FedPoint family receive:
   
   * Comprehensive orientation and on-boarding to get you acclimated to your new job and your new company.
   * 6% matching 401k contribution, with 100% immediate vesting.
   * Lots of Paid Time off - 3 weeks' vacation, 7 sick days, 3 personal days, and 12 paid holidays!
   * Competitive benefits including Health, Dental, Vision, and disability insurance, along with Flexible Spending Accounts, and a generous Retirement Program.
   * Generous tuition reimbursement program to support career goals.
   * Corporate Giving and Matching Gifts Program.
   * A wide variety of personal, professional, and career development programs available.
   * Comprehensive wellness program offering a variety of resources and activities to help your wellbeing in the following areas: career, financial, mental & emotional, physical and social & community.
   
   FedPoint is an equal opportunity employer. Our company is a Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) federal contractor and committed to hiring veterans.

   Copy this example

   

5. Post your job

   To find the right direct mail coordinator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with direct mail coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit direct mail coordinators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your direct mail coordinator job on Zippia to find and recruit direct mail coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting direct mail coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new direct mail coordinator

   Once you've decided on a perfect direct mail coordinator candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new direct mail coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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