How to hire an eligibility technician

How to hire an eligibility technician, step by step

Here's a step-by-step eligibility technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an eligibility technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new eligibility technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an eligibility technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect eligibility technician also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of eligibility technicians.

   Type of Eligibility Technician	Description	Hourly rate
   Eligibility Technician	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$14-23
   Technician	Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with... Show more	$11-27
   Eligibility Worker	An eligibility worker is in charge of determining an individual's eligibility for social services and benefits such as financial and housing aid. Their responsibilities include gathering and reviewing applications, conducting interviews and assessments, and coordinating with various agencies to arrange services... Show more	$14-23

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Social Services
   • Social Work
   • Eligibility Determination
   • Public Assistance Programs
   • Computer System
   • Medi-Cal
   • Aid Applications
   • Foster Care
   • On-The-Job Training
   • Community Resources
   • Interview Applicants
   • TANF
   • Household Composition

   Check all skills

   Responsibilities:

   • Meet with applicants and participants to determine eligibility for the TANF program.
   • Determine participant initial eligibility for the TANF program.
   • Collaborate with community organizations to provide Medicaid specific information
   • Collaborate with community organizations to provide Medicaid specific information

3. Make a budget

   Including a salary range in your eligibility technician job description is a great way to entice the best and brightest candidates. An eligibility technician salary can vary based on several factors:

   • Location. For example, eligibility technicians' average salary in north carolina is 35% less than in new jersey.
   • Seniority. Entry-level eligibility technicians earn 35% less than senior-level eligibility technicians.
   • Certifications. An eligibility technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an eligibility technician's salary.

   Average eligibility technician salary

   $39,323yearly

   $18.91 hourly rate

   ---

   Entry-level eligibility technician salary

   $31,000 yearly salary

   Updated December 19, 2025

4. Writing an eligibility technician job description

   An eligibility technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an eligibility technician job description:

   Eligibility technician job description example

   Join Cleveland Clinic's Medical team and experience world-class healthcare at its best. Cleveland Clinic Akron General is now ranked as the No. 1 hospital in the Akron Metropolitan Area, according to U.S. News & World Report. Akron General is also recognized by U.S. News as the No. 7 hospital in the state of Ohio for. Join our family of caregivers and you will quickly discover how we empower your career.
   
   Under the direct supervision of the Coordinator CT, the Technologist CT is responsible for performing computerized tomography procedures to aide in diagnosing disease or injury. Technologists work in various care settings throughout our campus.
   -Takes the initiative to learn.
   
   - Thrives well in a collaborative, close-knit team.
   
   - Can multitask and prioritize work in a stressful, fast-paced environment.
   
   - Provides empathy and patient-centered care with strong communication skills.
   
   Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand in hand. Schedules and prepares patients for exams including coordinating procedures with Radiology, nursing units and other departments. Oversees maintenance of equipment to ensure full calibration and complete functioning. Maintains adequate inventory of supplies. Observes patient constantly to respond to any adverse reactions to ensure safety. Keeps abreast of new development in field by attending appropriate meetings/seminars and reviewing current literature. Works continually to anticipate and exceed the needs and expectations of customers. Assesses patients clinical history and performs exams appropriately by selecting proper setting to correspond to patients size, shape and clinical history Selects proper settings that best demonstrate normal anatomy and pathology and transfer from computer to PACS and/or film. Uses workstations proficiently to produce quality 3 D reconstructions. Identifies patient and properly evaluates requisition for exam to be performed. Identifies contrast and dosage and loads pressure injector using proper settings. Injects contrast material by intravenous puncture or established intravenous, under the direction of the radiologist. Ensures the safety of patients, visitors, co-workers and self, by using appropriate radiation and bloodborne pathogen precautions. Complies with all Radiology information systems (including PACS) entry requirements for accurate patient, film, supply and tracking monitors. Assists and supports the Radiologic student program, specifically the clinical aspect. Provides supervision and feedback to students as they perform procedures. Reviews images with students on request and provides quarterly evaluations of students to clinical instructions for formal reviews. Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. Other duties as assigned
   Education: High school graduate or the equivalent.
   Certifications: Registered with the American Registry of Radiologic Technology. Certification by the American Registry of Radiologic Technologists in computer tomography within 24 months of appointment. Current Radiology license in the State of Ohio. BLS from AHA.
   Complexity of Work: Maintains competencies specific to patient population served. Ability to work other shifts including weekends and holidays on a rotating basis.
   Work Experience: Two years experience in diagnostic Radiology in order to be eligible for onsite training in CT Scanning preferred.
   Physical Requirements:
   
   Personal Protective Equipment: Follows standard precautions using personal protective equipment as required

   Copy this example

   

5. Post your job

   There are a few common ways to find eligibility technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your eligibility technician job on Zippia to find and recruit eligibility technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit eligibility technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new eligibility technician

   Once you've decided on a perfect eligibility technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new eligibility technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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