Post job

Equity Bancshares jobs in Wichita, KS

- 20 jobs
  • Customer Care Representative

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Customer Care Representative Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities & Expectations 1. Deliver Superior Customer Service and Customer Experience * Demonstrate excellent customer service skills with both external and internal clients. * Promptly accept calls and create a welcoming, engaging, professional environment for each customer encounter. * Respond to routine customer inquiries and requests received via email. Transition service opportunities into referral or sales interactions. * Be able to effectively communicate and be understood by customers and partner departments. * Work jointly with other departments to provide an enhanced customer experience. * May train or mentor new representatives. 2. Accurately Perform Financial Transactions & Functions * Accurately process financial transactions including but not limited to transfers, refunds within approved limits, and other internal bank transactions. * Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production. * Adhere to bank and/or retail operating procedures and protocols. * Be able to apply critical thinking to find effective solutions and resolve customer concerns. 3. Refer or Sell Bank Products and Services * Proactively match bank deposit and loan products, as well as all services, to customer needs. Sell, open, or refer new accounts, credit applications and new services. * Expand existing customer relationships. * Market bank products and services. * Outbound call projects in line with company strategic objectives * Proactively make referrals to other business lines that result in additional revenue to the bank. 4. Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies and procedures. * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate or applicable for this position. * Actively work with customers to understand each customer's normal account activity, as appropriate for this position. * Complete periodic compliance training. 5. Regular and Reliable Attendance 6. Perform other duties as assigned or required Required Skills & Education * High School Diploma or equivalent * 2+ years Customer Service experience preferred * Excellent interpersonal, verbal, and written communication skills * Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team to determine solutions Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $30k-36k yearly est. 60d+ ago
  • Executive Assistant

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Executive Assistant Department: Human Resources Job Type: Full-Time/Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Position Summary: The Executive Assistant to the CHRO provides high-level administrative support to the Chief Human Resources Officer and the HR leadership team. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant acts as a trusted partner, ensuring smooth operations and effective communication within the HR function and across the organization. Responsibilities and Expectations Key Responsibilities Administrative Support * Manage the CHRO's calendar, including scheduling meetings and coordinating travel arrangements * Provide administrative support to additional HR leaders as needed (approximately 20-30% of time) * Prepare, edit, and format correspondence, presentations, and reports * Handle highly confidential and sensitive information with discretion and integrity * Staff the HR Reception area by greeting employees and external visitors and directing them appropriately * Process expense reports and assist with budget tracking for the CHRO's office Meeting & Event Coordination * Coordinate HR meetings, including agenda development, minute-taking, and follow-up on action items * Organize logistics for HR-related events such as town halls, training sessions, and meetings Communication & Liaison * Serve as the primary liaison between the CHRO and internal and external stakeholders * Draft, review, and manage communications on behalf of the CHRO Project Support * Assist with HR initiatives and projects by tracking timelines, deliverables, and deadlines * Support special projects, including research and basic data analysis as needed Required Skills & Education Requirements * Bachelor's degree or equivalent professional experience * Minimum of one year of professional work experience * Strong analytical and problem-solving skills with exceptional attention to detail * Ability to manage multiple priorities and meet tight deadlines * Excellent written and verbal communication skills * High level of professionalism and discretion in handling confidential information * Willingness to respond to occasional work-related communications during evenings or weekends * Experience with Microsoft Suite Preferred * Bachelor's degree in Human Resources, Business Administration, Finance, or a related field * 2-3 years professional work experience * Proficiency in Microsoft Office Suite and collaboration tools such as Teams and SharePoint Who We Are Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with over 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-46k yearly est. 3d ago
  • Director of Treasury Management

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Director of Treasury Management Department: Retail Banking Job Type: Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations Key Responsibilities Oversee a centralized team that evaluates opportunities, onboards customers, and cross sell services. Collaborate with Treasury Management Officers (TMO) * Host recurring meetings with TMO's * Train, guide, and support TMO's * Develop & track goals for TMO's Assist in the sales process and growth of Treasury Services * Search for opportunities with existing business customers Improve profitability of Treasury Services * Perform profitability analysis * Track fee waivers and report to deposit committee Systems Knowledge * Performs customer setups on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues * Manage the account opening process specific to analysis accounts * Comfortable diagnosing and problem-solving technical issues over the phone and via email * Knowledge of Bank operations and Treasury Management products including but not limited to: Business Online Banking, RDC, ACH, Wires, Lockbox Operations, Installing/downloading PC software, etc. * Seek out new Treasury products/services * Manage Treasury Services vendors Customer Focus * Works closely with the Bank's commercial customers in a professional and responsive manner in order to meet the customers' needs * Provides Treasury Management product support by reviewing set up documentation for accuracy and completing system set up of services for clients * Monitors system operations; resolves problems, issues, and assists with questions * Quarterly Newsletter - Existing customers * Quarterly email communication to market leaders, branch managers etc. regarding opportunities, featured services, reminders, etc. Knowledge of Treasury Management and Compliance * Helps in the coordination and support of audits and examinations; coordination and support of RDC/ACH risk assessments * Must be familiar with treasury systems/platforms and controls that provide accurate and timely information within the bounds of regulatory and policy compliance * Collaborate with cross-functional teams to implement best practices in compliance with SOX controls * Considerable experience in and up-to-date knowledge of the principles and concepts of Treasury Management and banking * Considerable knowledge of business principles and practices, and federal/state statutory and regulatory requirements related to investments and banking * Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, Office of Foreign Asset Control (OFAC), the Bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and participation in ongoing related training * Maintain current knowledge of all federal and state laws and regulations, along with the Bank's policies and procedures * Responsible for compliance with applicable laws, rules and regulations impacting Treasury Management services Leadership Abilities * Demonstrated ability to plan, organize, direct and manage the work of a professional staff * Demonstrated ability to work effectively with staff, management, auditors, and other officials at the highest levels with regard to Treasury Management, banking, and investment activities * Responsible for all training applicable to the position and all training applicable to the Treasury Management Team * Develop and administer incentive program for team. * Develop a detailed scorecard for Treasury Required Skills & Education Requirements * Bachelor's degree * 5+ years of experience in Treasury Management services with a financial institution required * Experience in a fast-paced environment, handling multiple projects simultaneously * Experience leveraging systems and available technology to automate processes for efficiency and scalability * Must have strong communication skills, oral and written * Ability to lead a team of Treasury Professionals * Strong analytical and organizational skills * Proficiency using Microsoft Word and Excel Preferred * Previous Banking Experience * 2-5 years supervisory experience * • Bachelor's degree in Business, Finance, Accounting or related field preferred Who We Are Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with over 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $90k-189k yearly est. 35d ago
  • Consumer Underwriter

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Consumer Underwriter Department: Credit Administration Salary: FT Salary Responsibilities and Expectations * Underwrite/Decision all Consumer Loans, Small Business Loans and Small Business Credit Cards if the aggregate lending relationship is under $250,000. Small Business Products would include the following: Commercial requests for both secured and unsecured term loans and lines of credit. * Review customer credit reports * Review/Verify customer income documentation * Review Business Tax Returns and Financial Statements for Business Applications * Review any Guarantor Income and Credit Information for Business Applications * Review/Verify loan collateral * Update and maintain loan pipeline; respond to new requests in a timely manner * Prepare Documents in Laser Pro * Follow-up with Bankers on signed loan documents * Ensure Compliance for Loan Applications/Denials/Withdrawals * Deliver OUTSTANDING Customer Service to Customers both internal and external * System/Software * Become an expert in the application/underwriting software (Decision Pro, etc.) * Provide compliance support and follow-up with frontline personnel * Assist in training loan officers in Decision Pro and other necessary programs * Trouble-shoot Decision Pro system issues as they arise * Assist in customizing/tailoring Decision Pro as needed * Other * Attend and provide support to training classes, as required * Participate in inter-departmental meetings, as necessary * Perform other duties as assigned or required. Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements. Required Skills & Education * Bachelor's degree preferred * 3-5 years banking experience required * Excellent interpersonal skills and professional manner * Computer skills, especially the ability to work in Windows based systems * Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements. The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 10 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $46k-68k yearly est. 15d ago
  • Systems Administrator

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Systems Administrator Department: IT Operations Status: Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Job Summary As a Systems Administrator, you will play a pivotal role in the daily operations of our IT infrastructure, ensuring the stability, integrity, and efficient operation of the organization's information systems. You will be responsible for managing and supporting enterprise-level systems, collaborating with cross-functional teams, and implementing best practices to optimize the technology landscape. This position demands a proactive approach to problem-solving, strong technical acumen, and a commitment to delivering exceptional service in a fast-paced, growth-oriented environment. Responsibilities and Expectations Key Responsibilities In this role, you will oversee the administration and maintenance of mission-critical servers, network infrastructure, and cloud environments. Your responsibilities include monitoring system performance, implementing security protocols, and ensuring high availability of services. You will contribute to disaster recovery planning, perform regular system backups, and maintain documentation of IT assets and procedures. Additionally, you will collaborate with other departments to assess technology needs and support project deployments. Proactive identification and resolution of technical issues will be essential, as well as mentoring junior staff and fostering a culture of continuous improvement within the IT Operations team. * Serve as the secondary contact for end-user technical issues * Install, configure, upgrade, and maintain internal hardware and software * Troubleshoot system problems * Manage user accounts, passwords, email, and related IT resources * Assist users with remote access and productivity tools * Perform system maintenance per IT policies * Complete special IT projects assigned by the Infrastructure Manager * Prioritize and resolve daily IT requests promptly * Contribute to technology planning, implementation, and systems uptime * Build SCCM application deployment packages and manage Cohesity backups and DR environments * Independently resolve most system issues * Conduct capacity planning, testing, and recommend improvements * Maintain documentation and configuration records * Enforce and monitor security and regulatory compliance, reporting findings to the Infrastructure Manager * Maintain vendor relations and stay updated on technology trends and pricing * Recommend IT solutions that balance cost, risk, and service needs * Regularly report IT issues to the Infrastructure Manager Required Skills & Education Requirements * Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered * Minimum of 3 years of professional experience in systems administration or IT infrastructure management * Expertise in Windows Server, Active Directory, and virtualization technologies (such as VMware or Hyper-V) * Strong knowledge of networking concepts, protocols, and troubleshooting (TCP/IP, DNS, DHCP, firewalls, VPNs) * Proficiency in scripting and automation (PowerShell, Bash, or similar) * Experience with backup solutions, disaster recovery planning, and business continuity strategies * Familiarity with SCCM, Office 365, cloud platforms (Azure, AWS), and endpoint management * Demonstrated problem-solving and analytical abilities * Excellent organizational skills and attention to detail * Ability to communicate technical information effectively with non-technical staff * Strong commitment to security practices and regulatory compliance * Relevant certifications preferred (such as Microsoft Certified: Azure Administrator, CompTIA Security+, VMware Certified Professional) Who We Are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 72 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $58k-78k yearly est. 43d ago
  • Deposit Processing Supervisor

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Deposit Processing Supervisor Department: Deposit Operations Salary: FT Salary Responsibilities and Expectations This position provides essential support to the organization through planning, coordinating and directing the daily operations of the Deposit Processing unit, facilitating organizational efficiency, as well as peer coaching and staff development * Leadership Responsibilities and monitoring of daily tasks include: * Proof work, cash letters and balancing including Mobile deposit * Multiple account balancing, bank balancing, stop-payment verification * Check Returns and Chargebacks * Check Fraud processing * Lockbox processing * Management Behaviors * Model exemplary customer service setting the standard for team, * Expert knowledge of rules and regulations, apprise team of same changes * Coach / train / mentor operations staff * Expert knowledge of operations procedures, provide back-up when needed * Assist the Deposit Processing Manager as requested * Provide back-up to any position in Deposit Processing Team when needed * Onboarding and training of new hires * Manage multiple responsibilities with strict deadlines * Seek out ways to streamline processes and remove obstacles or barriers to success * Demonstrate the ability to influence and collaborate with others in order to achieve shared goals * Prioritize and delegate tasks as needed and receive delegated tasks from team member * Communicate concerns, solutions, praise and constructive thought processes with professionalism * Maintain a positive attitude as an example of the culture within the team and throughout the organization * Operational Compliance * Perform other duties as assigned or required. Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information Security, and Suspicious Activity Reporting requirements. Required Skills & Education * Bachelor's degree preferred * 3-5 years of banking experience * Effective communication skills * Effective telephone skills and etiquette * Effective time management skills * Good attention to detail * Function well in a team-centered environment * Excellent interpersonal skills and professional demeanor * Computer skills, especially the ability to work in Windows based systems * Other The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $39k-54k yearly est. 11d ago
  • Personal Banker - Rose Hill, KS

    Equity Bank 4.2company rating

    Equity Bank job in Rose Hill, KS

    Personal Banker Department: Retail Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations * Accurately Perform Financial Transactions and Functions * Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions. * Balance transactions and cash daily. * Approve transactions for other employees within your assigned approval authority limit, if applicable. * Assist in management of bank cash levels as delegated by a manager or supervisor. * Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production. * Adhere to operating procedures and protocols. * Build Client Relationships * Conduct professional client conversations that build and sustain trust and credibility. * Discover key life events happening with clients to ensure bank products and services are meeting financial needs. * Promote bank products and services, within and outside of the branch. * Proactively make referrals to bank partners that result in additional revenue to the bank. * Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production. * Deliver a Consistently Superior Client Experience * Demonstrate excellent customer service skills. * Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience. * Respond to routine client inquiries and requests. * Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures. * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position. * Actively work with clients to understand each client's normal account activity, as appropriate for this position. * Complete periodic compliance training. * Perform other duties as assigned or required. Required Skills & Education * High School diploma or equivalent * Cash handling experience preferred * Customer service experience * Excellent interpersonal, verbal, and written communication skills * Computer proficiency in Windows-based system * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team * Aptitude for math * Ability to travel to Wichita, KS for required training your first week on the job Who we are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $37k-46k yearly est. 9d ago
  • Bank Manager - Rose Hill

    Equity Bank 4.2company rating

    Equity Bank job in Rose Hill, KS

    Bank Manager Department: Retail Banking Job Type: Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations Key Responsibilities Grow the Retail Bank Net Income and Image in Community * Achieve budgeted retail banking targets for growth of deposits consumer loans and generation of non-interest income * Control bank expenses as appropriate * Demonstrate operational soundness to minimize risk exposure and to maintain quality production * Implement retail operating procedures and protocols * Proactively make referrals to bank partners that result in additional revenue to the bank * Participate in community groups or events to promote the bank's image Lead and Manage the Performance of the Retail Bank Team * Conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching * Provide on-site leadership and motivation as well as direct the work of retail bank employees * Guide employee matters including hiring, compensation, work schedule, promotion and discipline * Train and develop retail bank team for their current and future role * Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation Ensure Consistent Delivery of a Superior Customer Experience * Demonstrate excellent customer service skills and ensure same by retail bank team * Create a welcoming, engaging, and professional environment for clients and your team to experience * Proactively resolve client issues and ensure follow-through by bank team * Proactively match bank products and services to client needs and ensure same by bank team. * Make periodic visits to small business clients to assess needs, to confirm satisfaction, or to promote additional services Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position * Actively work with clients to understand each client's normal account activity, as appropriate for this position * Complete periodic compliance training Ensure adherence to aforementioned points by bank team Regular and Reliable Attendance Required Skills & Education Requirements * High School Diploma or equivalent * Excellent interpersonal, verbal, and written communication skills * Computer proficiency in Windows-based systems * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team to determine solutions * Ability to travel to Wichita, KS during first week of employment for required week-long training * Customer Service & Sales experience * 1-2 years supervisory experience Preferred * Previous Banking Experience * Bachelor's degree * 2-5 years supervisory experience Who We Are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $60k-78k yearly est. 17d ago
  • Regulatory Consumer Compliance Analyst

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Regulatory Consumer Compliance Analyst Department: Audit & Compliance Status: Full-time/ Hourly Responsibilities and Expectations As a key second line of defense, the Compliance Monitoring Analyst ensures a strong, enterprise-wide compliance culture by regulatory compliance monitoring activities under the direction of the Chief Compliance Officer to validate Equity Bank's adherence to applicable laws and regulations. * Lead and participate on compliance review engagements, from planning to reporting, and produce quality deliverables to both department and professional standards, while ensuring the reviews are completed timely * Document monitoring activities accurately, thoroughly, and according to department standards that clearly communicate the objective, scope, and supports conclusions of test findings. * Finalize findings identified from the compliance reviews and use judgment to provide an overall opinion on the control environment by developing recommendations to strengthen internal controls * Prepares effective communication reporting with minimal direction of Chief Compliance Officer to summarize findings, including root cause analysis and identifies opportunities for additional automated or system controls to assist in providing more automated controls. * Verify the implementation of remediation plans submitted by issue owners to verify that issues identified during monitoring are remediated and fully address the root cause. * Performs follow up for the completion of action plans for issues identified in monitoring activities to ensure completion is within target date timeframes. This includes following up for regular status updates from action plan owners and updating the status in GRC tool. * Maintain working knowledge of consumer compliance rules and regulations and their impact on products, services and operations including impact on testing * Build and maintain strong relationships with key stakeholders and team members. * Assist in conducting risk assessments of banking laws and regulations in support of a risk-focused compliance monitoring and testing framework. * Recognize the confidential nature of Risk and Compliance communications and access to information; exercise discipline in protecting the confidentiality and security of information in accordance with firm policy * Perform other duties as assigned or required. Required Skills & Education * Bachelor's degree (or relevant financial services experience) * Experience with internal audit methodology and applying concepts in audit delivery and execution * Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner * Knowledge of applicable laws and regulatory requirements related to consumer compliance * Strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners; adept at presenting complex and sensitive issues to senior management * Excellent written and verbal communication skills * Detail oriented, with ability to complete reporting and analytics accurately, timely, and in a presentable manner * Self-motivated, going beyond immediate responsibilities, with ability to work independently as well as be a team player * Eager to learn new things in a fast-paced environment * Ability to work in structured and unstructured environments while focusing on big picture objectives among day-to-day responsibilities The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $46k-64k yearly est. 60d+ ago
  • Video Teller, (ITM Teller)

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Video Teller Manager (ITM Manager) Department: Customer Care Center Schedule: Full-Time (Hourly) Responsibilities and Expectations Deliver Superior Customer Service and Customer Experience * Demonstrate excellent customer service skills with both external and internal clients * Promptly accept calls and video sessions and create a welcoming, engaging, professional environment for each customer encounter * Respond to routine customer inquiries and requests received via email, secure messages and chat. Transition service * opportunities into referral or sales interactions * Be able to effectively communicate and be understood by customers and partner departments * Work jointly with other departments to provide an enhanced customer experience * Will train and mentor new representatives Accurately Perform Financial Transactions & Functions * Accurately process financial transactions including but not limited to transfers, refunds within approved limits, and other internal bank transactions * Minimize risk related to negotiable instruments, documents of identification, transaction authority, and funds availability * Evaluate documents presented by the customer for authenticity * Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production * Adhere to bank and/or retail operating procedures and protocols, including but not limited to transaction limits for both cash out and checks * Be able to apply critical thinking to find effective solutions and resolve customer concerns. Refer or Sell Bank Products and Services * Proactively match bank deposit and loan products, as well as all services, to customer needs. Sell, open, or refer new accounts, credit applications and new services * Expand existing customer relationships * Market bank products and services * Proactively make referrals to other business lines that result in additional revenue to the bank Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies and procedures * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate or applicable for this position * Actively work with customers to understand each customer's normal account activity, as appropriate for this position * Complete periodic compliance training Perform other duties as assigned or required. Required Skills & Education Requirements * High School Diploma or equivalent * Minimum of and 1+ years' Customer Service experience * Excellent interpersonal, verbal, and written communication skills * Must be comfortable with video communication * Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team to determine solutions Preferred * 1+ years' banking experience * 2+ years' Customer Service experience * Bilingual a plus Who We Are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-30k yearly est. 60d+ ago
  • Senior Accountant

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Senior Accountant Department: Finance/Accounting Status: Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations Perform various accounting tasks such as, but not limited to: * Assist with accounting for share based compensation and other employee benefit programs facilitated by the Accounting department. * Review and adjust pledging to ensure funds for public entities are adequately protected. * Assist with the accounting and reconciliation of balance sheet accounts. * Review payroll entries for reasonableness, and prepare analysis schedules for payroll expense, employee-insurance costs, and payroll tax costs. * Perform daily general ledger analysis to monitor income and expense accounts for appropriate transaction posting. * Maintain intercompany balances and transactions. * Gain a full understanding of how each account affects the general ledger and the financial statements. * Assist with developing and implementing tools to enhance and streamline various accounting functions and processes. * Continually work towards making processes clear and more efficient to ensure that entries are posted correctly, and the financial statements are accurately represented. Perform other tasks and duties that might arise from time to time in the business of the accounting department, including but not limited to: * Assist with schedule preparation and other documentation for external and internal auditors as well as examiners. * Assist with developing meaningful dashboards for the executive team to assist with decision making and strategic planning. * Work with others bank-wide to understand their processes and the impact to the general ledger and reporting. * Be a contributing participant in Bank wide initiatives to help achieve optimal financial results and customer satisfaction. Required Skills & Education * Bachelor's degree in finance or accounting. * 3+ years of applicable accounting experience. * Ability to be proactive, take initiative, and carefully monitor, follow through, and complete projects. * Strong analytical and quantitative skills. * Ability to handle multiple tasks in a fast-paced environment. * Excellent interpersonal, verbal, and written communication skills. * Proven organizational skills and ability to manage multiple tasks/projects. * Working knowledge of operational accounting and general ledger accounts. The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $48k-64k yearly est. 30d ago
  • Mortgage Loan Coordinator

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Mortgage Coordinator On-site (Not Remote) Department: Mortgage Operations Status: FT/Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations Structure * Mortgage Coordinator * Coordinator for the Quality Control Post-Closing process between the Bank and Quality Control vendor-liaison to pull report to send to vendor, pull report to send to vendor, pull files as requested and upload to vendor * Follow up on trailing documents-ensure that the Bank has all recorded documents and final title policies to send to investors and in house loans * Research and pay invoices as necessary * Adverse Actions * Process Adverse Action notices in a timely manner * Scan documents into Encompass * Disclosure Desk * Back up the Disclosure Desk as needed * Pull the Application/Disclosure report daily * Review and interpret loan information to effectively determine which disclosures are required * Ensure each disclosure package contains all expected disclosures * Comply with regulation timelines for the delivery of disclosures to the customer * Communicate with Lenders to validate fees associated with the transaction * Monitor daily pipelines to ensure initial and re-disclosure packages are distributed to customers within regulated timeframes * Order flood searches * Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as submitted by loan officers through the Bank's pricing engine * Confirm pricing for locked rate * Processes rate lock extensions and other changes to loan characteristics and ensures any pricing considerations are addressed * Extend locks when needed * Performs data entry for all mandatory loan sales and updates investor information (commitment number, investor loan number, delivery date, pricing, etc.) * Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or any inactive locks are canceled * Assists post-closing department with any revisions to locks necessary to facilitate getting the loan purchased * Process In-House lock requests * Post Close * Back up the Post Closers as needed * Scan and upload closing packets to Encompass and Director * Sort documents in Encompass and Director * Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements * Perform other duties as assigned, required, or requested Required Skills & Education * High School diploma or equivalent * 2+ years mortgage experience * TRID experience preferred * Experience with Ellie Mae Encompass LOS preferred * Extensive knowledge of mortgage lending practices and regulations preferred * Ability to process high volume, time-sensitive transactions preferred * Detail oriented and well organized * Able to perform a variety of mortgage-related functions, while maintaining composure * Excellent interpersonal skills and professional manner Who we are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits * Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 10 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $39k-51k yearly est. 8d ago
  • Credit Manager

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Credit Manager Department: Credit Administration Salary: FT Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations * Manage commercial credit underwriting process * Assign and direct the work of the credit analyst group. * Facilitate communication between market presidents to prioritize the pipeline * Review analyst work to ensure quality and consistency across the department * Produce quality credit applications/annual reviews for use by various Approval Authorities (Internal and External). * Complete applications for complex commercial credit relationships * Use customer-provided information to produce consistent financial spreads * Analyze the produced financial spreads with analysis emphasis on all financial activities of the borrower * Create a well-written credit application/annual review that is reader friendly and effectively exemplifies the "true" position that Equity Bank maintains with respect to the credit facility(ies) under discussion * Credit Analyst Training and Development * Lead/organize all formalized training and development programs within the credit administration department * Proactively seek out further training opportunities to advance the knowledge and skillset of the overall credit department * Challenge credit analysts to pursue professional and personal growth * Credit Administration * Work in conjunction with the Senior Credit Officer and Chief Credit Officer to establish credit administration policies * Analyze and implement credit administration process improvements geared towards the growth in efficiency and quality of the department * Customer relationships. * Utilize written and oral communication skills to relay and acquire information to and from customers * Prepare, review, and present data reports relating to credit analyst groups and the credit administration to be shared with executive leadership * Develop and maintain a positive professional image for Equity Bank * Create a friendly, customer service image to customers * Perform other duties as assigned or required. Required Skills & Education * Bachelor's degree preferred. * 3-5 years banking experience required * 3-5 years supervisory experience required * Excellent interpersonal skills and professional manner * Computer skills, especially the ability to work in Windows based systems * Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements. The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Who we are Equity Bank, a full-service, $6.4 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 10 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $46k-71k yearly est. 60d+ ago
  • Network Administrator II

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Wichita, KS Full-Time/Salary Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. This individual will monitor, configure and support the Company's network infrastructure. Provide professional technical services and support Bank team members. Ensure appropriate knowledge and expertise in both standard industry technologies and bank specific systems and solutions. Ensure customer satisfaction by providing concise communications and building high quality relationships. Specific Duties Include: * Monitor and maintain the Company's local and wide area network to insure reliability and performance. * Diagnose and resolve network and network security problems and concerns associated with network hardware and software. * Analyze network efficiency by conducting network tests and running diagnostics to forecast performance thresholds. Monitors and reports on network traffic, usage, and performance. * Implement, maintain and update security measures to ensure the integrity of institutional data resources and prevent unauthorized access to network systems. * Work with vendors and internal resources to conduct regular risk assessments and remediate all identified network security, performance, and capacity risks. Conduct network vulnerability tests and perform periodic security audits and assessments. * Monitor and maintain the Company's voice communications system. * Ensure uninterrupted access to all voice telecommunication features, including voicemail and Contact Center systems. * Participate in the creation and maintenance of Business Continuity/Disaster Recovery methods for the network infrastructure in conjunction with overall company Business Continuity/Disaster Recovery plan. * Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. * Conduct self in the presence of customers and community so as to present a professional image of the Bank. * Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. * Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. * Perform all other duties as assigned by management in a professional and efficient manner. Requirements: * Bachelor's degree in area of specialty or equivalent experience * At least 4 years' experience supporting network technologies * Familiarity with a variety of the field's concepts, practices, and procedures. * Specific knowledge of (CUCM) Cisco Unified Communications Manager, (UCCX) Cisco Unified Contact Center Express, and Cisco Unity. * Specific knowledge of network and edge security technologies and best practices, Palo Alto preferred. * Industry standard certifications such as: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) preferred. Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $56k-69k yearly est. 45d ago
  • Deposit Services Specialist

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Deposit Services Specialist Department: Deposit Operations Status: FT / Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! Make a difference where it counts by joining the Equity Bank team. We're looking for the next generation of deposit services specialists, those with a passion for people and creating a positive work environment in every interaction. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. We'll help you * Build a successful career at a continuously growing organization that provides best of class products and services to our customers. * Grow in your current role through one-on-one coaching from your supervisor who is invested in your success. * Learn banking operations and processes. Understand the products and services Equity Bank provides and how you can contribute to the accuracy of the account opening process. * Grow your network by cultivating relationships with your teammates and other departments within Equity Bank. * Continuously learn and advance your career goals through intentional career paths to the next best role. Specific responsibilities include * Conduct internal reviews on consumer and business deposit accounts for correct coding, documentation, and compliance. * Document exceptions and work with bank locations on clearing exceptions in a timely manner. * Perform account maintenance requests from customers and our bank locations. * Provide support to bank locations with deposit account related questions. * Deliver excellent customer service. * Responsible for following all aspects of Bank Policy's including but not limited to, Equity Bank Business Ethic and Conduct policy, and Bank Secrecy Act, and completing all required Compliance Course work. As a Deposit Services Specialist, you can look forward to * Ongoing professional development to deepen your skills * Access to explore opportunities for career growth * Competitive employee benefits You are a person who (required skills) * Displays passion, commitment and drive to deliver a positive work environment. * Communicates effectively and confidently. * Works will with others and collaborates productively to get things done. * Can manage complexity, prioritize tasks and execute in a fast-paced environment. * Has the ability to learn and adapt to new information and technology platforms. * Is thorough and provides careful attention to detail. * Will follow established processes and guidelines in daily activities to do what is right for the customers and the bank, adhering to all applicable laws and regulations. * Is proficient in basic computer skills. We are a culture that * Provides exciting opportunities to challenge you, expand your skills, and reward your contributions. * Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. * Is committed to advancing our tools, technology, and ways of working. * Is dedicated to supporting our communities. We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $30k-41k yearly est. 14d ago
  • Home Equity Line of Credit (HELOC) Processor

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Home Equity Line of Credit (HELOC) Processor Department: Mortgage Operations Status: FT/ Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations * HELOC Processor * Ensure loans are processed in accordance with established Bank guidelines, policies and procedures. * Order property abstract/O&E, automated value model or appraisal, and other verifications as required. * Coordinate transactions with loan officers and underwriters. * Review documents for accuracy. * Manage pipeline daily to ensure closing deadlines are met. * Interact with Mortgage Department to resolve file discrepancies and, as necessary, provide required documentation. * Act as liaison with borrowers, customers, other bank employees, outside entities to facilitate loan processes. * Assist in resolution of Post Close and/or Quality Control requests. * Perform all duties in accordance with Equity Bank mortgage standards. * Store all loan documents in Loan Operating System (LOS) as received. * HELOC Loan Compliance * Ensure loans are in accordance with state and federal regulations such as, but not limited to, RESPA, HMDA and Fair Lending Practices * Stay up to date on the changing rules and regulations pertaining to both private and government-insured mortgages. * Work in accordance to published department service level agreement. * Benchmark of less than 5% error ratio as documented through Quality Control reports, Internal Audits, External Audits and Regulatory Examinations * Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements. * Perform other duties as assigned, required, or requested. HELOC Processor may become a Mortgage Loan Processor as needed. Required Skills & Education * Bachelor's degree or equivalent work experience * Working knowledge of Encompass Loan Operating System (LOS) is a plus. * 1-2 years Loan Processing experience or HELOC experience * Ability to make decisions in a time sensitive manner. * Knowledge of compliance and disclosure requirements * Excellent interpersonal skills and professional manner * Computer skills, Microsoft Office Who we are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time\ * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-33k yearly est. 2d ago
  • Commercial Loan Assistant

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Commercial Loan Assistant Department: Commercial Lending Salary: FT Hourly Responsibilities and Expectations * Process and close commercial loans while providing accurate and detailed support. * Complete all pre-closing requirements. * Once Loan Officer provides loan approval and/or commitment letter, request an estimated closing date, prepare loan document request form, input loan information into Easy Lender, and gather supporting documentation, and submit requirements and request for document preparation. * Close loan in conjunction with Loan Officer, collect any fees required from borrower to deposit to loan suspense, prepare funding (if applicable) - wiring instructions, etc. * Send applicable items to be recorded: mortgages, assignment, modifications of mortgages, SNDA's, Landlord's consent, etc. * Copy original note for file; send required booking documentation to Loan Operations; Prepare Blue/Red Files with loan documents, supporting documents, financial info, etc. for post-closing document review * Assist in managing loan officer's portfolio. * At times, assist officer in pre-underwriting requirements/documents to the credit department (case by case basis). * Discuss with Loan Officer and create action plan regarding: * Exception list * Delinquency/O/D/Past Due List * Maturities (Matured Loan List) * Misc Filing * Follow up on recorded mortgage or final title policy * Process advance/draw requests as directed when needed and verify compliance. * Bank Compliance, Laws, Regulations. * Keep up to date on all laws and regulations * Complete necessary responsibilities to maintain compliance * Follow bank processes and procedures. * Maintain active and open communications and provide quality customer service to both internal and external customers. * Communicate (when necessary) effectively with: * Loan Officers * Credit Department * Loan Operations * Vendors (attorneys, title/insurance companies, county/state offices, etc.) * Borrowers * Perform other duties as assigned or required. Required Skills & Education * High School diploma or required. * 1-3 years of banking experience preferred. * Excellent interpersonal skills and professional manner * Computer skills, especially the ability to work in Windows based systems * The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Who we are: Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-43k yearly est. 29d ago
  • Consumer Loan Customer Care Representative

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Consumer Loan Customer Care Representative Department: Customer Care Center Salary: FT, Hourly/ Non-exempt Responsibilities and Expectations * Deliver Superior Customer Service and Customer Experience to all Equity Customers. * Demonstrate excellent customer service skills with both external and internal clients. * Promptly accept calls and video sessions and create a welcoming, engaging, professional environment for each customer encounter. * Respond to routine customer inquiries and requests received via email, secure messages and chat. Transition service opportunities into referral or sales interactions. * Be able to effectively communicate and be understood by customers and partner departments. * Work jointly with other departments to provide an enhanced customer experience. * Will train and mentor new representatives. * Interact and support mortgage customer requests via the telephone and all other forms of electronic communication. * Be the subject matter expert for loan questions within Customer Care. * Help develop best practices and guides for other employees to use when interacting with loan and mortgage Customers * Help train other employees on best practices. * Gather loan verification documents from loan applicants and prepare the application for the underwriting process. Be a conduit of communication between the underwriting team and the customer. * Make outbound collection calls and handle inbound calls from the mortgage and collection queues. * Prepare and send collection letters as appropriate * Handle yourself professionally and courteously while helping customers problem solve their financial situation. * Accurately Perform Financial Transactions & Functions * Accurately process financial transactions including but not limited to transfers, refunds within approved limits, and other internal bank transactions. * Minimize risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. * Evaluate documents presented by the customer for authenticity. * Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production. * Adhere to bank and/or retail operating procedures and protocols, including but not limited to transaction limits for both cash out and checks. * Be able to apply critical thinking to find effective solutions and resolve customer concerns. * Refer or Sell Bank Products and Services * Proactively match bank products with the customer. * Expand existing customer relationships. * Proactively make referrals to other business lines that result in additional revenue to the bank. * Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies and procedures. * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate or applicable for this position. * Actively work with customers to understand each customer's normal account activity, as appropriate for this position. * Complete periodic compliance training. * Perform other duties as assigned or required. Required Skills & Education * High School Diploma or equivalent * 2+ years Customer service, loan or collection experience preferred. * Excellent interpersonal, verbal, and written communication skills. * Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team to determine solutions The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires Keyboarding and writing 34-66% of the time. Near Vision Acuity required at 20 inches or less > 66% of the time. Talking (required use of the voice) > 66% of the time. Standing, walking, bending, and squatting performed on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $30k-36k yearly est. 60d+ ago
  • Loan Documentation Specialist

    Equity Bank 4.2company rating

    Equity Bank job in Wichita, KS

    Loan Documentation Specialist Department: Loan Operations Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations The Loan Documentation Specialist is responsible for preparing loan documentation in accordance with lending policies and procedures. A successful candidate in this role will have experience using Microsoft Office products, strong verbal and written communication skills, organizational skills, the ability to communicate issues and solutions. This role works with individuals at all levels of the business. We are looking for a team player who is proactive with good problem-solving skills. * Loan Documentation * Provide high volumes of work in a fast-paced environment * Work closely with Loan Officers and Loan Assistants along with the Loan Documentation Supervisor and Team Lead to ensure documents are prepared within the Equity Bank Service Level standards * Review and interpret Corporate Documentation and Trust Documentation * Review and interpret Attorney Prepared loan documentation * Prepare Commercial and Agricultural loan documents including but not limited to Corporate Resolutions, Security Agreements, Guaranties, Participation Agreements, and Loan Agreements as required, in accordance with the loan policy, written approval, compliance rules and regulations * Review supporting loan documentation to ensure accuracy and completeness * Review lien perfection on all types of collateral including real estate, titles, equipment, and UCCs * Other Loan Documentation Support * Prepare Loan Modifications and Loan Maturity Extensions * Process collateral lien release documents for Consumer and Commercial paid loans * Review and verify HMDA and CRA reportable information * Compliance * Required to adhere to lending policies and procedures, as well as disclosures required by government regulations * Adhere to Uniform Commercial Code Article 9, Secured Transactions * Perform other duties as assigned or required Required Skills & Education * 2 years of college preferred or equivalent experience * 3 years loan documentation experience or contract preparation experience preferred * 1-2 years of financial services industry experience * 1-2 years bank experience preferred * Laser Pro or equivalent documentation software experience preferred * MS Office experience required * Excellent interpersonal and written skills * Ability to work in a professional environment, yet still have fun * Computer skills required, especially the ability to work in Windows based systems The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Who we are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 10 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
    $32k-41k yearly est. 60d+ ago
  • Full Time Teller - Rose Hill, KS

    Equity Bank 4.2company rating

    Equity Bank job in Rose Hill, KS

    Teller Department: Retail Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Responsibilities and Expectations * Accurately Perform Financial Transactions and Functions * Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions. * Balance transactions and cash daily. * Approve transactions for other employees within your assigned approval authority limit, if applicable. * Assist in management of bank cash levels as delegated by a manager or supervisor. * Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production. * Adhere to operating procedures and protocols. * Build Client Relationships * Conduct professional client conversations that build and sustain trust and credibility. * Discover key life events happening with clients to ensure bank products and services are meeting financial needs. * Promote bank products and services, within and outside of the branch. * Proactively make referrals to bank partners that result in additional revenue to the bank. * Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production. * Deliver a Consistently Superior Client Experience * Demonstrate excellent customer service skills. * Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience. * Respond to routine client inquiries and requests. * Demonstrate Compliance with Applicable Laws and Regulations * Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures. * Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position. * Actively work with clients to understand each client's normal account activity, as appropriate for this position. * Complete periodic compliance training. * Perform other duties as assigned or required. Required Skills & Education * High School diploma or equivalent * Cash handling experience preferred * Customer service experience * Excellent interpersonal, verbal, and written communication skills * Computer proficiency in Windows-based system * Ability to maintain a high degree of confidentiality * Strong attention to detail and organizational skills * Capable of working with a team * Aptitude for math * Ability to travel to Wichita, KS for required training your first week on the job Who we are Equity Bank, a full-service, $7 billion community bank, is based in Wichita, Kansas, with 79 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. What's in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families. Benefits Available: * Health, Dental & Vision Insurance * Group Life & Long-Term Disability Insurance * Flexible Spending & Health Savings Accounts * Group Cancer Insurance * 401(K) Retirement Plan w/ Company Match * Generous Vacation & Sick Time * Employee Stock Purchase Plan (ESPP) * Pet Insurance * Retail Banking Benefits Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-30k yearly est. 9d ago

Learn more about Equity Bancshares jobs

Most common locations at Equity Bancshares