How to hire a field services director

How to hire a field services director, step by step

Here's a step-by-step field services director hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a field services director job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new field services director
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your field services director job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a field services director for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A field services director's background is also an important factor in determining whether they'll be a good fit for the position. For example, field services directors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents field services director salaries for various positions.

   Type of Field Services Director	Description	Hourly rate
   Field Services Director	Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.	$52-110
   Corps Member	Corps members are selected college students from top universities in the United States. They are enlisted by TFA (Teach for America), a nonprofit organization... Show more	$7-26
   Youth Coordinator	A youth coordinator is mainly focused on developing and facilitating programs for children in various settings that enhance and support personal youth education and development. As a youth coordinator, you need to understand recreational and Educational Services and activities with strong leadership skills... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Service Delivery
   • Inventory Management
   • Performance Management
   • Employee Development
   • Direct Reports
   • KPIs
   • Sony
   • Service Operations
   • Service Organization
   • Customer Satisfaction Ratings
   • Customer Sites
   • Party Vendors
   • Customer Complaints
   • Strategic Direction

   Check all skills

   Responsibilities:

   • Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
   • Establish service level agreements (SLA) for each of the product offerings.
   • Develop KPIs to measure effectiveness of technicians and managers.
   • Establish operational KPIs, an organizational operating mechanism, and a revive culture of cost management.
   • Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
   • Develop a system to successfully maintain documentation to meet Medicaid standards for billing.

3. Make a budget

   Including a salary range in your field services director job description is one of the best ways to attract top talent. A field services director can vary based on:

   • Location. For example, field services directors' average salary in north dakota is 34% less than in arizona.
   • Seniority. Entry-level field services directors 52% less than senior-level field services directors.
   • Certifications. A field services director with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a field services director's salary.

   Average field services director salary

   $158,461yearly

   $76.18 hourly rate

   ---

   Entry-level field services director salary

   $109,000 yearly salary

   Updated December 13, 2025

4. Writing a field services director job description

   A field services director job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a field services director job description:

   Field services director job description example

   • 8+ years of experience managing a field- based team
   • Direct, field sales or account management experience required; automotive industry experience is a plus
   • Experience establishing strong client partnerships
   • Strong communication and polished presentation skills
   • Excellent consulting and negotiation skills
   • Goal oriented and results focused with the ability to work independently.
   • Enthusiastic, highly motivated individuals with a serious work ethic are required
   • Excellent Microsoft Excel and proficient Salesforce.com skills
   • Excellent planning and follow up skills

   About CARFAX
   
   CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

   CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

   Copy this example

   

5. Post your job

   To find field services directors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any field services directors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level field services directors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your field services director job on Zippia to find and recruit field services director candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting field services directors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new field services director

   Once you've selected the best field services director candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new field services director first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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