How to hire a front service clerk

How to hire a front service clerk, step by step

Here's a step-by-step front service clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a front service clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new front service clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a front service clerk, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A front service clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, front service clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of front service clerk salaries for various roles:

   Type of Front Service Clerk	Description	Hourly rate
   Front Service Clerk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$9-15
   Cashier	A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments... Show more	$10-17
   Night Auditor	A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Groceries
   • Premier Customer Service
   • Front End
   • Publix
   • Customer Complaints
   • Stock Shelves
   • Sales Floor
   • POS
   • Safety Guidelines
   • Front Desk
   • Quality Customer Service
   • Product Knowledge
   • Customer Transactions

   Check all skills

   Responsibilities:

   • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
   • Prove precise money-handling skills by operating computerize cash register, mobile scanners, and affiliate POS systems.
   • Scan and handle merchandise, facilitate minor customer concerns and requests, and operate POS system including cash handling.
   • Cater to customers-Bag groceries and escort customers to vehicles-Retrieve carts from parking lot-Some cleaning require
   • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
   • Demonstrate ability to assist customers in signing up for Costco memberships and renewing new memberships.

3. Make a budget

   Including a salary range in your front service clerk job description is one of the best ways to attract top talent. A front service clerk can vary based on:

   • Location. For example, front service clerks' average salary in oklahoma is 44% less than in massachusetts.
   • Seniority. Entry-level front service clerks 42% less than senior-level front service clerks.
   • Certifications. A front service clerk with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a front service clerk's salary.

   Average front service clerk salary

   $12.37hourly

   $25,730 yearly

   ---

   Entry-level front service clerk salary

   $19,000 yearly salary

   Updated December 13, 2025

4. Writing a front service clerk job description

   A front service clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a front service clerk job description:

   Front service clerk job description example

   ESSENTIAL FUNCTIONS:
   
   Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
   
   Responsible for the preparation of cocktails to all cocktail servers assigned to his/her station. Receives orders from Cocktail Servers and prepares drinks according to requests. Communicates to beverage management the need for stock of beverage items and equipment. Ensures that clean and sanitary conditions of bar service area are maintained. Maintains organization of all beverage supplies and equipment in service areas. Completes special assignments for upper management as requested.
   
   EDUCATION/SKILLS/EXPERIENCE:
   
   High School diploma or equivalent preferred. Experience as Bartender or bar porter required. Knowledge of drink recipes and preparation.
   
   DISCLAIMER:
   
   "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
   
   FULL TIME NJ CER LICENSE REQURIED

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right front service clerk for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your front service clerk job on Zippia to find and recruit front service clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit front service clerks, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new front service clerk

   Once you've decided on a perfect front service clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new front service clerk first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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