How to hire a ground operations supervisor

How to hire a ground operations supervisor, step by step

Here's a step-by-step ground operations supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a ground operations supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new ground operations supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a ground operations supervisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A ground operations supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, ground operations supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents ground operations supervisor salaries for various positions.

   Type of Ground Operations Supervisor	Description	Hourly rate
   Ground Operations Supervisor		$18-36
   Maintenance Manager	A maintenance manager's role is to lead and oversee the workflow and workforce involved in the upkeep of a building or establishment. Duties include ensuring that all aspects are operational and in good condition... Show more	$22-52
   Maintenance Planner	A maintenance planner is responsible for maintaining the efficiency and optimal performance of the operational tools, equipment, and machinery. Maintenance planners assist with the personnel's request for equipment repairs, requiring them to have excellent knowledge of the mechanical industry to identify inconsistencies and glitches and perform immediate troubleshooting... Show more	$18-40

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Safety Procedures
   • Customer Service
   • Baggage System
   • Aircraft Cargo
   • Aircraft Cabin
   • FAA
   • De-icing
   • Mowing
   • Air Cargo
   • Potable Water
   • Hazardous Materials
   • Ground Service Equipment
   • Belt Loaders
   • Flight Operations

   Check all skills

   Responsibilities:

   • Design and manage the construction of the maintenance facility, septic, HVAC, and electrical.
   • Manage logistics operations relate to strategic military contingency maneuvers.
   • Direct contact with A/E's and sales managers.
   • Full operation of all analog and digital video equipment.
   • Supervise all grind personnel training as regulated by the FAA.
   • Attend monthly airport meetings with other airline management and TSA.

3. Make a budget

   Including a salary range in your ground operations supervisor job description is a great way to entice the best and brightest candidates. A ground operations supervisor salary can vary based on several factors:

   • Location. For example, ground operations supervisors' average salary in florida is 25% less than in connecticut.
   • Seniority. Entry-level ground operations supervisors earn 49% less than senior-level ground operations supervisors.
   • Certifications. A ground operations supervisor with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a ground operations supervisor's salary.

   Average ground operations supervisor salary

   $54,777yearly

   $26.34 hourly rate

   ---

   Entry-level ground operations supervisor salary

   $39,000 yearly salary

   Updated December 17, 2025

4. Writing a ground operations supervisor job description

   A ground operations supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a ground operations supervisor job description:

   Ground operations supervisor job description example

   Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.
   
   Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.
   
   The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded we missed you note, to stolen packages. He set out to fix the problem so many customers and brands face.
   
   Today, Veho s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating.
   
   As a Ground Operations Supervisor at Veho, you will be primarily responsible for managing the day to day ground operation of the market. You will develop a deep understanding of the local operation, including the pickup schedule, sort operation, and driver launch, and be expected to maintain team budgets, schedules and payroll exceptions, and report on weekly key performance indicators.
   
   You will support the operation in real time, making critical decisions that are outside the scope of responsibility of the teammates you support. And as you solve problems in real time, you will improve processes to ensure they only have to be solved once. You will have a robust understanding of the tools that make your local operation successful, including how they cross functionally with the dispatch and driver teams, and will ensure full accountability of every package in your market.
   
   As a team manager, you will be responsible for the personal and professional development of associates and leads on your team, and will help teach them the skills necessary to be successful in the operation while listening to their aspirations and helping prepare them for growth. You will set the standard for operational excellence, and ensure your teammates understand and execute on the Veho vision.
   Desired skillset Passionate about joining a top-tier early stage startup that aims to build the next powerhouse of logistics technology. Never satisfied with the status-quo and always works to improve things. Has 1+ years of experience managing people and processes with a high standard of excellence and low margin for error. Possess strong attention to detail, insistence on thorough accountability, and rigorous systems mindset. A process improver, and will see and correct inefficiencies and ensure all teammates not only understand but are aligned with those changes. Numbers driven, has proven experience setting and following success metrics, analyzing data and communicating decisions that are rooted in numbers. Empathetic leader, cares deeply about the success of their teammates and goes above and beyond to support them. Has stamina, and will dig deep when the operation is challenging. Very receptive to feedback, but is discerning and will push back if you do not understand or agree. Has a bias to action; decides and acts fast, but has a habit of reflection after the fact. A team player, able to communicate clearly and concisely with your team to accomplish goals. Has prior experience in a startup, growing company, or other environment where you rapidly developed and iterated on processes. Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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5. Post your job

   To find ground operations supervisors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any ground operations supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level ground operations supervisors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your ground operations supervisor job on Zippia to find and recruit ground operations supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit ground operations supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new ground operations supervisor

   Once you have selected a candidate for the ground operations supervisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new ground operations supervisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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