Human Resources Generalist
Hawaiidentalservice job in Urban Honolulu, HI
Under the general direction of the Director of Human Resources, assists in the development and maintenance of effective management and utilization of human resources in compliance with federal, state laws and regulations. Serves as the primary resource for the Human Resources function. Administers, develops, implements and coordinates policies and programs encompassing compensation administration, benefits, employment, training, safety and health, employee and management relations, and employee events and services. Manages the administrative function of the payroll process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Benefits Administration - Provides control and oversight of the administration of all benefits plans at HDS. Oversees processing of required documents to ensure accurate record keeping and proper deductions. Monitors and coordinates work with other departments such as financial reporting for payroll processing audit and benefits plan audit; as well as with all other departments at HDS as needed.
HR Administration - Responsible for all aspects of recruitment and the onboarding process. Prepares and maintains documentation for annual HR reporting (EEO1, VETS 100, AAP, OSHA, etc.). Maintains records, procedures, and systems for control and reporting of human resources transactions and data, and prepares regular status reports.
HRIS - Continuous implementation of technology solutions that help to streamline and automate HR processes. Implement process improvements and policy changes designed to improve efficiency and the user experience with software systems. Ensures security, end-user access, and data integrity across all HR platforms. Maintains HR section of the company intranet.
HR Administration - Responsible for all aspects of recruitment and the onboarding process. Prepares and maintains documentation for annual HR reporting (EEO1, VETS 100, AAP, OSHA, etc.). Maintains records, procedures, and systems for control and reporting of human resources transactions and data, and prepares regular status reports.
Payroll - Responsible for administration of the payroll process. Prepares and oversees all employment information for input to payroll system. Ensures processing of payroll and payroll related benefits programs. Verifies accuracy of payroll. Oversees the maintenance and enhancement of ADP Workforce Now.
Training & Development Administration - Assists with maintenance and coordination of all training and development programs/activities. Oversees maintenance and enhancement of the Performance Review Management System and Learning Management System.
Recognition & Motivation Administration - Develops, implements and maintains employee activities, including activities that are related to benefits; training and development; etc.
Compensation Administration - Conduct company salary reviews; may conduct salary surveys for market information. Assists with administration of the company wide incentive program.
Employee Relations - Facilitates and/or provides counseling and problem reconciliation including but not limited to corrective action with managers and employees.
Assists with the design, writing, maintenance and production of departmental manuals, including but not limited to standards of operation, flow chart and user processing manuals.
Other Duties & Responsibilities
Analyze effectiveness of work processes and propose recommendations for enhancements.
Develops or recommends new or revised policies, procedures, and forms as necessary.
Assists management staff with administrative HR needs in the absence of the Director of HR
MINIMUM QUALIFICATIONS AND EXPERIENCE
Education
Bachelor's degree in business administration or an equivalent combination of education, training or working experience.
Experience
Three (3) to five (5) years progressively responsible human resources generalist administration experience.
Licenses/Certification
PHR Certification or SHRM-CP preferred, but not required.
Skills and Knowledge
Ability to handle confidential and sensitive issues and materials.
Ability to organize, analyze and problem-solve somewhat complex problems.
Ability to handle multiple tasks, and prioritize with distractions and with attention to details.
Ability to communicate both orally and in writing with all levels of staff, customers, consultants/brokers, and vendors on sensitive matters.
Technical knowledge to understand computer applications for problem-solving and answering staff questions (prefer Windows, Word, Excel, and PowerPoint).
Note : The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Auto-ApplyClaims Processor
Hawaiidentalservice job in Urban Honolulu, HI
Under the supervision of Claims Supervisor, performs accurately all functions related to dental claims processing. Follows processing rules, guidelines, and policies. Meets department productivity, quality, and accountability standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities
Electronically images hardcopy claims batch as OCR, Non-OCR, and x-ray attachments. Batch image paper attachments, POAs and adjustments, and back-end imaging of claims documentation. Inputs rejected and RFI claims notices.
Performs all aspects of claims data entry, including verification of required documentations.
Processes Levels 1, 2 and 3 claims consisting of single, COB-S, Dual, Pre-authorizations and out of state type claims. Reviews all levels of suspended electronic claims including opening and sorting of ECS mails. Processes requests to pay pre-authorizations.
Other Duties and Responsibilities
Assists the Claims department in adhering to established document policies and procedures.
Provides back-up support and assistance in Customer Service and other departments as necessary.
Accomplishes special projects as assigned.
Determines and follows through with a plan to meet annual goals set up with the supervisor.
Takes responsibility for relationships with others in the department and company.
Works as a team player and assists wherever there is a need.
Maintains a customer advocate attitude, understanding the importance that timely and accurate claims processing has on customer satisfaction.
Other miscellaneous duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS AND EXPERIENCE
Education
High School Diploma or its equivalent required.
Experience
Minimum two years of clerical experience, customer service, sales, or any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.
Skills and Knowledge
Working knowledge of PC applications (i.e., word processing and spreadsheets) highly desirable.
Requires demonstrated customer service skills and sales ability.
Ability to maintain focus and attention to detail.
Ability to handle multiple tasks with some distractions.
Ability to communicate orally and in writing with all levels of staff, customers and vendors.
Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).
Note : The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Auto-ApplyExecutive Assistant
Urban Honolulu, HI job
General Administrative Support Relieves the CEO/assigned Executive(s) of majority of administrative functions and tasks, ensuring the most effective/efficient use of the Executive's attention and focus. Drafts routine and specialized correspondences on behalf of the CEO/assigned Executive(s). Receives, reviews and determines the appropriate parties to channel/direct sensitive, proprietary, and confidential matters to. Actively follows up on the status of pending issues, conducts independent research on subject matters related to Executive's business areas and corporate position, and when appropriate responds independently on behalf of the executive in a timely manner. Responsible for the inventory of supplies on the Executive floor.
Internal/External Contacts
Coordinates and hosts a variety of internal and external visitors. Receives, escorts, and announces internal/external visitors to the Executive offices. Resolves meeting or event conflicts. Exercises independent judgment when prioritizing communications and determining urgency, escalation needs, and appropriate contact with CEO/assigned Executive(s). Assesses situations and interrupts CEO/assigned Executive(s) schedule for issues/situations that the Executive Assistant determines require immediate action. Answers and routes phone calls appropriately.
Meeting/Calendar/Travel
Oversees and maintains the calendar for CEO/assigned Executive(s) in highly organized and efficient manner. Evaluates and prioritizes appointments and meetings based on urgency and business impacts, adjusting as needed. Ensures CEO/assigned Executive(s) have an appropriate amount of time to effectively meet various obligations. Books venue(s) for meetings, creates agendas, obtains relevant handouts/brochures, and procures refreshments for the meeting. Maintains a global view of scheduling, efficiently and effectively coordinates with other assistants for meetings that require multiple Executives. Arranges and books complex multi leg itineraries for executive or assigned parties as required.
Corporate Communications
Monitors and manages the corporate communications channel for CEO/assigned Executive(s). Ensures the timely and accurate flow of information to and from the executive offices including but not limited to marketing initiatives, policy/procedure updates, corporate communications, and any other item that have companywide impact. Prepares and modifies presentations and responses for both internal and external audiences. Acts as a liaison by planning and scheduling across various communication channels to ensure all internal and external parties are well informed. Responds independently to complex matters of significance impacting business goals and outcomes.
Special Projects
Lead/coordinates internal and external special projects and community engagement activities, simple to complex in nature, based on Corporate goals or initiatives. Researches and evaluates vendors, obtains and reviews RFPs, conducts cost-benefit analysis, negotiates and enters into contracts for products or services on behalf of HMSA ensuring selection of the best vendor/contractor to meet project objective. Efficiently guides vendors/contractors through the Contract Vendor Management (CVM) process. Provides direction and guidance to volunteer staff and external vendors. Also responsible for miscellaneous support tasks during projects/events.
Budgeting & Purchasing
Reviews and approves purchase orders and invoices within assigned signing powers/levels. Acts as a liaison with various departments to ensure financial, budgeting, and accounting procedures are being followed, and authorizations are obtained.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
National Broker Manager, Colonial Life
Urban Honolulu, HI job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
General Summary
This National Broker Manager is responsible for leading a team of Regional Broker Managers to drive the growth of broker influenced sales in assigned regions. The individual and their team will partner closely with the regional and territory sales leadership and Colonial Life's agency distribution teams to increase overall broker influenced sales in the region through engagement with targeted broker relationships, increasing effectiveness of independent sales agents, and development of sales marketing strategies. They will also develop strategic plans and cultivate engagement with select national brokerage organizations to deepen partnerships and drive additional sales growth. This role will also aid the Colonial Life leadership team in the ongoing development of Colonial Life's broker distribution growth strategy.
**Principal Duties and Responsibilities**
+ Increase profitable broker influenced sales growth in partnership with the Colonial Life sales organization and home office business partners in both the commercial and public sector markets. Increase the number of new broker influenced accounts in the region.
+ Lead Regional Broker Managers (RBMs) for the assigned region. Train and develop RBMs in to highly effective sales professionals. Accountability for frequent, consistent communication to VPS and TSM business partners regarding the effectiveness of RBM in territory activity and alignment to local market needs.
+ Increase the depth and breadth of broker relationships within the region including driving production from new brokers and increased sales activity with existing broker relationships
+ Personally engage with regional and national practice leaders of select national broker partner organizations. Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices.
+ Create and execute business plans that align with goals of the Regional Vice Presidents of Sales, Territory Sales Managers and the company. Adhere to company's expectation regarding budget and expense management
+ Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets. Act as a strategic business partner in presentations for potential and existing customers
+ Train and develop the Colonial Life sales hierarchy in the areas of Brokerage, Public Sector and the Colonial Life value proposition.
+ Cultivate strong working relationships with internal and external partners
+ Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline requests.
+ Manage and participate in broker meetings, forums, and lunch & learns within assigned region. Create visibility in the market by participating in events, conferences and tradeshows focused on the insurance industry with specific emphasis on the brokerage, national broker and public sector market segments.
+ Engage with the Colonial Life senior leadership team to support the development of Colonial Life's broker market growth strategy.
+ May perform other duties as assigned
**Job Specifications**
+ Bachelor's degree or equivalent experience
+ 8 + years of broker sales/marketing experience
+ Strong ability to effectively communicate, influence, and persuade.
+ Strong problem solving, planning, and strategic thinking.
+ Broad room presence including professionalism and strong presentation skills
+ Strong organizational leadership skills and a proven track record of effectively leading others.
+ Excellent interpersonal and collaboration skills
+ Ability to travel 65% to 75% of the time
\#LI-PO1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Colonial Life
Entry Level - Sales Agent
Aiea, HI job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Annual Salary
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Auto-ApplyBehavioral Health Service Coordinator
Urban Honolulu, HI job
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Work with Foster Care members, Medical Consenters, Department of Family and Protective Services (DFPS) staff, Caregivers, PCP's and Service Managers to coordinate access to behavioral health services and community resources.
This position would require up to 25% local travel for face to face visits with members, candidate must reside in O'ahu.
Identify special needs members through the completion of health screens and other resources
Work with community outreach/member advocates to coordinate member care
Educate PCP's, members, medical consenters, and caregivers on behavioral health issues including symptoms, relapse prevention, stress reduction and healthy lifestyle choices
Educate members with special needs to foster compliance with program and positively impact outcomes
Assist with development of plan specific literature and education materials in conjunction with medical director and corporate oversight
Facilitate access to behavioral health services, including assisting with locating providers and scheduling appointments as necessary
Assist DFPS with accessing and organizing medical information as needed
Coordinate the sharing of health information between providers and other programs
Performs other duties as assigned
Complies with all policies and standards
Education/Experience:
Bachelor's degree in Social Work or equivalent experience. 2+ years of experience in managed care and/or behavioral healthcare setting. Experience with patients with special needs, social services preferred.
This position would require up to 25% local travel for face to face visits with members, candidate must reside in O'ahu.
Pay Range: $22.79 - $38.84 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Auto-ApplyManager, Provider Performance Management
Urban Honolulu, HI job
* Lead provider performance management activities. Monitor technical, process, and business outcome metrics across all provider contract requirements and Service Level Agreements (SLAs). Recommend actions for improvement and drive continuous improvement. Oversee and manage staff.
* Manage the performance governance aspects of provider services contracts. These activities include:
* Enforce compliance with the contractual SLAs and deliverables.
* Review and validate performance reporting.
* Capture potential value leakage and/or service level penalties.
* Coordinate implementation of SLA reporting automation.
* Generate dashboards and reports for executive level briefing.
* Develop and measure provider network performance metrics and objectives, such as:
* Cost, quality, and accessibility reporting.
* Network reporting supportive of open enrollment and RFP's.
* Ensure all regulatory network requirements are measured and reported according to listed requirements, such as:
* ACA, QUEST, Medicare, HMSA
* Oversee data analysis functions that support contract negotiations and fee reviews.
* Oversee out of network provider access strategies including:
* Single case agreements
* Network access partner solutions
* Perform all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
* Bachelor's degree and five years of related work experience or equivalent combination of education and related work experience.
* Three years of supervisory/management or leadership experience.
* Excellent oral and written communication skills.
* Excellent data analysis and reporting skills
* Strong understanding of legal and contractual terms used in provider contracts.
* Intermediate working knowledge of Microsoft Office applications. Including, but not limited to Word, Excel, Outlook, and PowerPoint.
Senior Engineer - Unified Communications
Urban Honolulu, HI job
Responsible for leading the support of HMSA's unified communications infrastructure. Responsibilities include, but are not limited to the following:
Ensures the reliability of HMSA's unified communications infrastructure, to include the planning and implementation of enhancements.
Implements, maintains and upgrades HMSA's unified communications infrastructure.
Updates configuration management tools. Documents procedures and configurations.
Administers the unified communications environment, to include the setup, deployment, and maintenance of component systems. Liaises with business units to develop and maintain an understanding of call center operations and requirements. Coordinates with business units to test and implement enhancements to unified communications components such as call center infrastructure.
Provides technical expertise across business functions, and understands the relationship between the business and the Information Systems Department. Explains infrastructure capabilities. Consults with other Information Systems Department teams regarding infrastructure requirements and provides recommendations for both the design and implementation of systems integration activities. Reviews and makes recommendations with respect to IT infrastructure that deviates from established architecture standards. Leads project planning and requirements gathering efforts. Recommends and creates action plans for systems development and / or integration. Identifies the need for major support contracts. Reviews vendor proposals. Prioritizes, plans and implements upgrades and ensure that change management procedures are implemented and followed. Prioritizes, plans and implements infrastructure repairs and installations. Coordinates and plans activities with vendors.
Ensures that asset and Oversees the conduct of disposal procedures are adhered to. Designs and implements infrastructure replacement plans. Maintains inventories as appropriate. Monitors Key Performance Indicators and maintains service levels to ensure that requirements are met or exceeded. Escalates problems as required. Informs management as appropriate.
Troubleshoots and diagnoses complex and escalated problems. Works with multiple vendors to coordinate the resolution of issues. Reviews logs and maintains Information Technology Service Management tools to document changes and identify recurring problems. Identifies the training needs of users. Shares knowledge with users and other Information Systems Department staff.
Updates users on the status of incidents and problems. Ensures that follow-up procedures are adhered to. Tracks customer satisfaction. Participates in long-term infrastructure strategy and planning. Participates in rotating on-call support schedules. Provides after-hours support to business operations, as needed. Supports remote locations across the Hawaiian Islands, to include overnight travel, as needed. Mentors and assists in the professional development of less experienced staff. Required to be on-call for critical incidents as they arise.
Employee must participate in continuing education and training as needed or assigned. This is to ensure an accurate and updated knowledge base.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Customer Service Representative
Makawao, HI job
Job Description
State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
You will receive:
Base pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Retail Merchandiser (part-time) - Kaneohe, HI 96744
Kaneohe, HI job
To learn more about this role, watch our retail merchandisers in action.
As a Retail Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being the face of Hallmark. You will collaborate with local store teams to optimize product placement and maintain inventory levels as well as support fellow team members with seasonal resets and installations, when needed. On occasion you may have the opportunity to work with other products from other companies in the stores that you service.
SALARY AND SCHEDULE DETAILS
Your starting pay will be between $17.00 - $17.50 depending on your skills and experience.
This is a Part-Time position with a variable schedule during the work week.
Weekly hours for this position are between 15 - 18 hours per week.
Availability the week before and after major holidays, which may include weekends is .
YOUR ROLE AND RESPONSIBILITIES WILL INCLUDE
You'll perform service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The retail merchandiser position consists of three major components:
Day-to-day engagement: Utilizing a mobile device provided by Hallmark, you'll restock, organize, and monitor the inventory of Hallmark products within and outside the Hallmark department. The use of technology is critical in this role, for the day-to-day work as well as communication with your supervisor, reporting time, providing feedback, and answering surveys for required merchandising activities. Professional and courteous interaction with store employees, management, and customers is also vital for success in this role. You are responsible for the entire Hallmark product display at your assigned stores.
Holiday support: Hallmark's operations revolve around seasonal demand. Leading up to and following holidays such as Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, and Christmas, you can expect additional days and extended hours during the work week. On occasions like Valentine's Day, Mother's Day, and Father's Day, you may be required to work on the actual holiday itself, which may include the weekend.
Department Resets: At times, you may be part of a team responsible for installations and various tasks like building and installing Hallmark fixtures, relocating card departments and products, as well as resetting card sections. Typically, you will be notified two weeks in advance for remodel assignments. This could include evenings or weekend.
One Team Vision: As part of Hallmark's field organization, you are part of a network of merchandisers professionals that often times will support other team members as needed in their territories.
PHYSICAL REQUIREMENTS
This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise, and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion. You will also be required to kneel, squat, walk, and stand throughout your workday, and you may be required to climb stairs and step ladders.
BASIC QUALIFICATIONS
You're at least 18 years of age.
You're able to read, write and understand English.
You have the ability to grasp, pull, lift, and carry products up to 30 pounds frequently and 50 pounds occasionally.
Able to operate a digital hand-held device to open and read documents and interpret information.
You have access to a Wi-Fi network and the internet.
You have access to consistent transportation to travel to and between assigned stores as scheduled.
Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
Prior to applying, watch our retail merchandisers in action.
Now's your chance to Make Your Mark-just follow the instructions below to apply.
You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.
Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and passing a background check.
Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.
HALLMARK - Because Connecting With Each Other Has Never Been More Important
For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That's why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.
Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!
When you join Hallmark, we will go out of our way to make you feel like part of the team. In the day-to-day, we'll make the best use of the skills and talents you already have. We'll also give you leadership opportunities and show you multiple potential pathways to future success.
Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We're seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives-like yours.
Medical Management Policy & Research Analyst I
Urban Honolulu, HI job
Revise and/or develop medical policies adopted from the BCBSA in conjunction with assigned medical director and in accordance with Development and Approval of Medical Policy administrative policy; process includes appropriate and timely implementation and publication.
Assist with activities related to the revision and/or development of medical policies, code reviews, and TEC topic research, which include Service Now ticket submissions and Workfront ticket requests (tickets include data requests and medical policy page updates).
Assist with the revision and update of MM C&S Unit assigned PRC pages. Collaborate with HMSA Communications Department with the accuracy of PRC page content and in the submission Workfront requests.
Support MM sponsored meetings by preparing and distributing an agenda, minutes, and documents to be discussed, and taking minutes (meetings to include UMC, OMD, TEC, Policy Workgroup).
Research and respond to requests from internal departments/units requesting information on new technology (including research supporting TEC activities) and medical policies.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Insurance Advisor Sales Trainee
Urban Honolulu, HI job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service, Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
10
**What Is the Opportunity?**
Are You a New Grad? Launch Your Career in Insurance Sales!
What You'll Do:
Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage.
Your Growth Journey:
-Comprehensive Paid Training: we invest in making you an expert
-Real Impact from Day One: manage your client relationships and close deals
-Master Consultative Selling: no pushy tactics, just genuine problem-solving
What Success Looks Like:
-Converting warm leads to customers, no cold calling required.
-Build lasting client relationships through strategic outbound communication.
-Analyze customer needs and recommend tailored insurance coverage
-Drive revenue through authentic, consultative conversations
-Thrive in a fast-paced, results-driven environment
The Package:
-Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K.
-Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more!
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future.
*As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Supervisor, Membership Servicing
Urban Honolulu, HI job
* Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. * Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience.
* Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work.
* Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes.
* Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
* Bachelor's degree and three years related work experience; or an equivalent combination of education and related experience.
* One year of leadership, supervisory, or management experience.
* Excellent verbal and written communication skills.
* Intermediate working knowledge of Microsoft Work and Outlook.
* Basic working knowledge of Microsoft Excel and PowerPoint.
Health Plan Navigator I (Honolulu)
Urban Honolulu, HI job
Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and responding to inquiries. Conduct research for routine inquiries. Apply basic analytical and problem-solving skills to resolve customer inquiries and issues. Research relevant information and make recommendations. Manage inventory of inquiries and coordinate with departments.
Resolve servicing interactions by documenting and closing customer cases. Work with peers, management, and HMSA business areas to bring accurate and quality resolution for customers while continuing to follow performance guidelines.
Participate in training to learn the foundation and basics of servicing HMSA's customers. Participate in training to be proficient in servicing at least two HMSA plans.
Participate in servicing customers through options other than the phone. This could be written or online inquiries, in-person servicing or performing off-line data or project work.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
Principal System Engineer
Urban Honolulu, HI job
Design Solutions:
Serve as a technical leader on our most demanding, cross-functional projects.
Balance technical leadership with strong business judgment to make the right decisions about technology choices.
Decompose complex problems into simple, straight-forward solutions, while fully understanding system inter-dependencies and limitations. Evaluate system options, risk, cost versus benefits, and impacts on business processes and goals. Make buy vs. build recommendations within enterprise architecture standards and guidance.
Identify best sources of data and data integration solutions, working with data architects to ensure optimal software design and architecture.
Lead or participate in the technical evaluation of vendor services and platforms, and ongoing management of implemented vendor solutions.
Deliver Solutions:
Lead application technical component design and development. Develop technical specifications, reusable components and/or frameworks for application teams utilizing common and domain specific design patterns where appropriate.
Serve as technical subject matter expert for development of new code or education on reusable components and services. Participate in hands-on development and help resolve complex issues and incidents.
Drive Solution Quality:
Define solution quality standards and procedures. Lead software inspections and quality reviews. Define development guidelines and standards to be utilized in software development and integration.
Contribute to enterprise application architecture processes, principles, policies, and standards definition.
Team Development:
Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
Provides technical team leadership, coaching, and mentoring to senior and junior team members to increase core systems knowledge, coding standards and development best practices.
Requirements and Planning.
Reviews and provides input to the requirements for the implementation of business solutions.
Participates in the planning process for near-term project/agile delivery and the future roadmap/direction of business and technology product domains.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Manager, Actuarial Pricing
Urban Honolulu, HI job
Recommends competitive and sustainable pricing for products based on actuarial models and market trends
Leads product updates, maintains competitiveness and addresses customer needs throughout the product lifecycle
Develops and implements data quality control procedures for actuarial performance data
Collaborates with stakeholders to define the product vision and roadmap for future development
Manages relationships with third-party vendors for product development
Champions new methods for data visualization to effectively display actuarial product advantages and benefits
#LI-Hybrid
Accounts Receivable Clerk
Hawaiidentalservice job in Urban Honolulu, HI
Under the direct supervision of the Billing Manager, performs duties related to the billing, collection, and reconciliation of group and individual premiums and the administration of COBRA services in adherence to current law and regulations. Analyzes, researches, and resolves customer issues. Assists Billing Manager in ensuring company and departmental goals and objectives are met and work processes are in compliance with current departmental practices and policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Interprets and applies complex COBRA regulations to administer COBRA services for groups. Provides support and guidance on COBRA compliance to group administrators. Responsible for the timely and accurate processing of the following primary functions: 1) enrollments and eligibility updates 2) cash receipts posting and reconciliation, and 3) notifications and refunds. Ensures the synchronization of the Travis COBRA and LED eligibility.
Collects delinquent premiums from employer groups with professionalism and sensitivity. Determines the appropriate approach, monitors payments and documents collection efforts and discussions regarding payment status. Prepares collection letters. Uses judgment to advise groups of potential consequences of further non-payment and notifies management of accounts at risk.
Provides internal and external customer service assistance utilizing a comprehensive understanding of HDS policies and practices related to billing, COBRA, Individual Dental Plans, eligibility, and contracts. Actively listens to customers, interprets needs, and determines the course of action. Conducts research to resolve customer issues quickly and effectively. Processes IDP credit card transactions by phone.
Reconciles and monitors group payments by using records gathered from multiple sources to ensure appropriate payments are received in relation to billing and eligibility. Uses a comprehensive understanding of diverse billing formats, complex funding arrangements, and the interrelationship of eligibility, contract, and billing/accounting systems. Conducts research and works with groups or other internal departments to determine appropriate actions needed to resolve payment, billing, or eligibility issues.
Processes the incoming mail, as well as the mailing of COBRA & IDP notifications and group invoices using controls to reduce the potential for breaches.
Other Duties & Responsibilities
Promotes and assists group administrators with HDS Online services for Employer Groups. Educates on system advantages and supports users on system capabilities. Provides feedback to management on online system issues and the need for enhancements.
Provides administrative support, such as filing and scanning of Billing, COBRA & IDP documents for electronic filing and records retention.
Identifies opportunities to increase operational effectiveness and efficiency of the department and increase the value of HDS products.
Other miscellaneous duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS AND EXPERIENCE
Education
Certificate in Accounting from a business school/college or an equivalent combination of education, training, and work experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.
Experience
Minimum of 2 years of work experience in Account Receivable or Accounting, with customer service experience.
Skills and Knowledge :
Analytical skills, including the ability to define problems, collect and organize data, analyze, and understand various sources of information and problem-solve complex problems.
Ability to learn, thoroughly comprehend, and communicate COBRA regulations and related HDS policies.
Requires continuously finding new and better ways of performing the job, seeking solutions, and exercising good judgment.
Requires organization and ability to manage multiple tasks and maintain focus with attention to detail.
Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).
Working knowledge of PC applications (Windows, Word and Excel) is highly desirable.
Note : The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Auto-ApplySupervisor, Provider Research
Urban Honolulu, HI job
* Manage staff, ensuring provider inquiries are responded to timely, accurately, and professionally. Resolve complex provider inquiries. * Respond to and oversee staff responding to CMS demand letters. * Participate in ad hoc projects to help enhance the provider experience with HMSA. These may include but are not limited to enhancements of provider online resources and development of content for the HealthPro news and Provider Resource Center.
* Analyze relevant data sources to proactively help identify and resolve issues affecting providers.
* Oversee training activities and the creation of training materials, workflows, and desktop procedures. Prepare and conduct presentations for staff and management.
* Develop staff in a manner that ensures continual growth and opportunities while maximizing efficiency for providers and the department.
* Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
* Bachelor's degree and three years or related work experience; or an equivalent combination of education and related work experience.
* Demonstrated leadership experience.
* Excellent verbal and written communication skills
* Excellent customer service skills
* Excellent interpersonal and collaboration skills
* Strong planning and organizational skills
* Self-motivated and self-directed to meet deadlines
* Critical thinking skills
* Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook.
Personal Financial Representative - HI
Hawaii job
Would you like to own a meaningful financial services practice under the Allstate brand? Scale your existing practice with proven support, flexibility and access to new customers. We're looking for professionals with a growing practice who would like to use the Allstate brand and resources to expand, in your
community.
Your Practice.
As an Allstate Financial Specialist, you'll build your own financial services practice with support from Allstate. Your
partnership with Allstate Agency owners will drive new business in your community and support your access to
new revenue streams
Your Support Team.
We support our Financial Specialists across the nation with a variety of product offerings and continued education
that helps them succeed. Financial specialists can share space with an Allstate agency owner and obtain leads from
them.
Your Rewards.
We believe hard work should be rewarded. At Allstate, we offer unlimited earning potential that's always
connected to the growth of your business.
Your Work.
A typical agency office has one financial specialist who meets with customers face-to-face and a team of licensed
professionals who enhances the team's ability to build deep relationships with customers and provide leads.
Allstate provides support and expertise to help you build your business.
Are You a Fit? We are looking for someone who possesses an unquenched entrepreneurial spirit and a strong track record of success. You'll also need to have: • At least 2 years of life insurance or financial services customer facing sales experience • State Life/Health Insurance Licenses • FINRA Series 6 or 7 and 63 (if applicable) licenses • Blended mix of protection and asset accumulation sales • Prior Experience as a Financial Advisor, Financial Planner, Registered Representative or Investment Representative preferred • Professional designations such as RICP, FSCP, CLU, ChFC, CFP and LUTCF preferred • Bachelor's degree (or higher) with emphasis on business preferred
Subject to all terms and conditions outlined in the Allstate Personal Financial Representative (PFR) agreements. If selected to be an Allstate PFR, bring your financial experience and proven track record to Allstate. Allstate PFRs are not franchisees. Except in NY, they are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Securities offered through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. **************. Allstate is an Equal Opportunity Company. Note: Life and Health, and FINRA Series 6 & 63 (if applicable) licenses are required. To sell investment advisory services, Series 65 or 7 & 66 licenses would also be required. ©2018 Allstate Insurance Company, Northbrook, IL.
Skills
At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you'll be able to explore your ideas and feel proud of the work you do.
Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.
It's easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.
Allstate Careers
Learn more about Allstate United States.
Learn more about Allstate Northern Ireland.
Learn more about Allstate India Private Limited.
For more information about Allstate's Website Accessibility Statement, please click here: Allstate Website Accessibility Statement
Allstate Personal Financial Representatives are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Allstate is an Equal Opportunity Company. © 2019 Allstate Insurance Co.
Auto-ApplyProduct Owner
Urban Honolulu, HI job
* Product Ownership & Agile Delivery: * Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs. * Represent the voice of the customer and business stakeholders within the Scrum team, ensuring user stories deliver measurable value.
* Own and evolve the product backlog, prioritizing based on performance analytics, stakeholder input, sprint outcomes, and shifting business priorities to maximize value delivery.
* Partner with nexus & scrum team(s) to ensure timely and high-quality delivery through agile ceremonies and best practices.
* Facilitate cross-functional collaboration between developers, QA, UX, and architecture to align on technical feasibility, design standards, and user experience goals.
* Support release planning and deployment coordination across environments.
* Product Strategy & Requirements:
* Translate business needs and strategic goals into innovative, scalable solutions aligned with healthcare industry challenges and regulatory requirements.
* Apply business insight and analysis to develop strategies that reflect constraints, resources, and HMSA values.
* Define and document product features and user stories that reflect strategic objectives and adhere to architectural standards
* Continuously improve processes, templates, and methodologies to enhance customer experience, quality, and launch time.
* Stakeholder Management:
* Build strong relationships with stakeholders at all levels, ensuring alignment on needs and clear communication throughout the product development lifecycle.
* Level set stakeholders' expectations and facilitate collaboration to define and deliver feasible product visions.
* Act as primary liaison between business stakeholders and development teams, leading and mentoring stakeholders on product lifecycle, processes, and tools.
* Present and communicate with executive level leadership
* Collaboration:
* Partner with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities.
* Support product owners, program managers, solution delivery managers and agile teams with strategic alignment and prioritization.
* Mentor product team members and create product tools, templates, and processes.
* Performance Outcomes:
* Define and monitor key performance indicators (KPIs) for products and initiatives, using data to drive optimization.
* Enterprise Agile Leadership:
* Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development.
* Enable product management lifecycle and agile methodologies across teams.
* Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
* Bachelor's degree and five years of related work experience; or equivalent combination of education and related work experience.
* In-depth knowledge of managed care, PPO, HMO, Medicaid, Medicare Advantage, and commercial group health plans
* Strong working knowledge of claims adjudication systems (e.g., Facets, QNXT, Epic Tapestry, HealthEdge)
* Effective written and verbal communication skills
* Intermediate knowledge of Microsoft Office applications including, but not limited to Word, PowerPoint, Outlook and Excel.