How to hire a health insurance adjuster

How to hire a health insurance adjuster, step by step

Here's a step-by-step health insurance adjuster hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a health insurance adjuster job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new health insurance adjuster
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a health insurance adjuster, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect health insurance adjuster also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents health insurance adjuster salaries for various positions.

   Type of Health Insurance Adjuster	Description	Hourly rate
   Health Insurance Adjuster	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more	$19-35
   Disability Examiner	A disability examiner is primarily in charge of conducting assessments and examinations to determine an applicant's eligibility for disability benefits and programs. Their duties usually include reviewing medical and health records, conducting interviews, and evaluating applications... Show more	$13-27
   Claim Investigator	Claim Investigators are professionals who are responsible for examining facts of insurance claims to determine their extent and validity to prevent any cases of fraud. These investigators must use a combination of tools such as cutting-edge software to help insurance companies to settle claims quickly by evaluating them... Show more	$17-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Insurance Claims

   Responsibilities:

   • Manage communication points between corporate advisers, providers and patients for medical service advisory requests.
   • Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
   • Consult and sell Humana prescription drug plans to Medicare recipients

3. Make a budget

   Including a salary range in your health insurance adjuster job description is a great way to entice the best and brightest candidates. A health insurance adjuster salary can vary based on several factors:

   • Location. For example, health insurance adjusters' average salary in indiana is 31% less than in kentucky.
   • Seniority. Entry-level health insurance adjusters earn 45% less than senior-level health insurance adjusters.
   • Certifications. A health insurance adjuster with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a health insurance adjuster's salary.

   Average health insurance adjuster salary

   $54,708yearly

   $26.30 hourly rate

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   Entry-level health insurance adjuster salary

   $40,000 yearly salary

   Updated December 26, 2025

4. Writing a health insurance adjuster job description

   A good health insurance adjuster job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a health insurance adjuster job description:

   Health insurance adjuster job description example

   Licensed 2-15 Agent

   Healthcare Solutions Team (HST) , one of the fastest growing insurance companies in the nation, is looking for insurance professionals ready to make a living while making a difference.

   HST has the tools to provide the best selection to your clients. With access to some of the biggest carriers found in all 50 states you will be able to offer Major Medical during Open Enrollment and Major and Short Term Medical for your clients who qualify the rest of the year; with expansive selections for accident and critical illness.

   You can sell with confidence knowing that seasoned leaders and trainers will have your back.

   Be a part of something bigger.

   Come Home to HST .

   What does Healthcare Solutions Team do?

   • Provide clients with short term and long term solutions to Health and Life needs
     • Life, Health, Dental, and supplemental policies to fit every need
   • Deliver access to one of the largest selections of providers across the nation, representing a variety of insurance products
   • Focus on community building by understanding clients’ needs and connecting through annual follow-ups

   What does Healthcare Solutions Team offer you?

   • Competitive Compensation: one of the most rewarding in the industry
   • Complete training with a proven support systems
   • Lead Programs with Exclusive Leads
   • Cutting-edge technology provided at no cost to you
   • Make Partner and share in the annual revenue!
   • Sales can be made over the phone and online, from our office or your home
   • Freedom to sell nationwide with no territory restrictions
   • No onboarding charges: We pay You
   • Weekly advance commissions and a consistent bonus structure
   • Renewal commissions for long term income
   • Opportunity to win trips through carriers
   • The freedom and flexibility to control your time

   What Requirements build a successful business?

   • Having a coachable, entrepreneurial and competitive spirit driven by your own success
   • Being compassionate and empathetic with a passion for helping people and making a difference in their lives and communities
   • Showing excellent communication and listening skills
   • Discipline, Motivation, High Energy, and Persistence!

   The following skills are also a bonus!

   • Proficiency in Microsoft Office applications including outlook
   • Any CRM experience
   • Ability to successfully complete a pre-employment background check
   • Bilingual or more is always a plus
   • Dedication to improving people’s lives
   • A craving for work/life balance

   NOTE :

   **Applications must be submitted in PDF format**

   **Resume and Resume PDF file must be titled with your LEGAL First and Last name**

   **Resume MUST include Email, Phone, City, and State**

   **Resumes that are not formatted correctly or missing this information WILL NOT BE CONSIDERED**

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right health insurance adjuster for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your health insurance adjuster job on Zippia to find and recruit health insurance adjuster candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit health insurance adjusters, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new health insurance adjuster

   Once you have selected a candidate for the health insurance adjuster position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new health insurance adjuster. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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