HealthRIGHT 360 jobs in Oxnard, CA

The Vice President (VP) of QI will lead the Quality Improvement department's vision of improving client experience and outcomes, promoting operational efficiencies and demonstrating a value proposition to the communities we serve through strategic, data-driven quality improvement initiatives. The VP of QI will lead in identifying broken processes, implementing corresponding quality improvement measures, and ensuring systems and policies are in place to sustain those changes. The VP of QI will act as the chief advocate for spreading a culture of process improvement and change management throughout all levels of the organization by training and elevating the awareness of QI principles. They will lead program optimization efforts, ensuring quality service and respective revenue capture are maximized. They will also play a critical role in the agency's ongoing modernization/standardization efforts and will be responsible for creating a quality improvement structure and annual quality improvement plan for the organization. KEY RESPONSIBILITIES Leadership duties: Change Management and Quality & Performance Improvement Lead the organization's strategic vision, scope and mission for quality improvement and data driven practice. Lead the strategic initiative of identifying clinical and operational workflow challenges contributing to low program utilization and productivity outcomes. Implement process improvement initiatives to improve these outcomes and maximize appropriate revenue capture. Lead agency-wide Health and Safety quality/performance improvement initiatives. Act as the change agent to drive a culture shift in policy and quality improvement processes across the organization. Lead stakeholder engagement and foster a culture of collaboration with other department leaders, as well as frontline staff, to ensure successful policy adoptions. Ensures quality improvement activities are documented and memorialized in the form of policies and procedures, when appropriate. These documents will be reviewed periodically and updated as needed. Identify gaps in intra-agency referral processes and implement quality improvement measures to ensure full use of the agency's continuum of care. Lead and support modernization/standardization efforts throughout the organization. Design, implement and maintain a Quality Improvement Plan that aligns with the organization's mission and regulatory standards. Provides leadership to assigned areas including participation or facilitation of committees or workgroups. Actively coaches the health system staff and leaders how to continuously raise the standards of excellence in patient safety, quality, and patient experience by advocating for evidence based best practices. Appropriately uses quality improvement tools and methodology, such as PDSA, Lean, Six Sigma, and Statistical Process Control Analysis on a large scale, organization-wide interventions. In collaboration with network and systems team, continually reviewing the latest technology available for healthcare systems and recommending updates and changes as needed Trains staff and other department leaders on quality improvement methodologies and theories and provides oversite and consultation to support various improvement initiatives and utilization management efforts. Proactively monitors and implements systems to achieve and surpass key quality indicator goals; collaborates with providers, nursing staff, consultants, community agencies, and agency partners to improve the quality of care and to resolve identified problems. Ensures QI department leads and facilitates regular quality management meetings with key stakeholders; develop staff quality improvement capacity and involvement in quality management. Leads through collaboration with other clinical leadership in in the development of root cause analyses and formulation of a corrective plan of action. Leads through collaboration with other health care professionals and departments to improve the quality, safety, effectiveness, and efficiency of care delivery across the agency. Informatics and Data Utilization In preparation for value-based care, lead and be responsible for the following initiatives: collaborate with clinical and medical leadership in identifying key client outcomes that demonstrate quality of care collaborate with fiscal leadership in identifying key fiscal metrics that demonstrate cost effectiveness of services collaborate with Systems Integration and Innovation and program leadership to determine workflows and best practices to track and present these outcomes collaborate with clinical and medical leadership in determining best care practices (i.e. intervention, dose and frequency of intervention) and ensure these services are consistent and standardized across similar programs. Provides reporting and informatics leadership; can effectively communicate information to all levels of stakeholders. Collaborates with the EHR, Power BI, Information Systems, and Networks department to develop the technology infrastructure needed to support quality improvement programs if needed. Measuring and evaluating data to determine the ultimate impact of the programs on both the operation and the health of clients. Lead QI department in supporting clinical and operations leaders with program development and performance data reviews, including creating and implementing QI tools as needed. Leads efforts in analyzing the data to uncover more effective ways to deliver care or to examine the system itself to pinpoint better ways to get the information clinical staff rely on to them more efficiently. Tracks outcomes, disseminates data and designs dashboards, communicates shared learnings, and ensures sustainability of systems quality initiatives by participating in several high priority quality committees across facilities. Policy and Forms Governance Work in partnership with all departments to develop policies. Lead and oversee the Policy and Forms Review Committee, ensuring timely policy updates, regulatory compliance and clear governance processes. Develop and implement a comprehensive policy management framework, ensuring policies are current, standardized and aligned with accreditation, licensing and certification requirements. Establish clear accountability structures to ensure organization-wide policy adherence; including the integration of staff training programs to confirm policies are understood and consistently followed. Supervision duties: Provides direct supervision, coaching and support to Quality improvement and Health and Safety staff. Provides regular performance appraisals for staff. As the leader of the QI department, ensures their staff respond in a timely manner to program and organizational requests and needs. Administrative duties: Create a QI structure and plan with oversight and accountability for reaching goals. Ensure the QI department is proactive in researching and developing quality improvement programs to provide services that lead to better healthcare outcomes. Leads or supports QI meetings in conjunction with other respective department leads. Develops and gives QI training for other organizational stakeholders, including the Board, Executive team, and Staff. EDUCATION AND QUALIFICATIONS: Education: Required: Bachelor's degree in healthcare administration, quality improvement, informatics or other healthcare related field. Minimum of five years of leadership experience in quality improvement, informatics or compliance within a healthcare setting. Focus on quality and informatics. Desired: Master's degree preferred (in healthcare administration, quality improvement, informatics or other healthcare related field). Certification or formal training in QI and informatics. A minimum of 3-5 years' experience in health systems, services, or care settings preferred. Demonstrated interest in data, quality improvement and technology a plus.

Job Description Housekeeper/Custodian I Department: Housekeeping Reports To: Supervisor of Housekeeping Responsible for the overall cleanliness and order of the total facility. Orders and maintains a thorough inventory of housekeeping items, such as linens and cleaning agents. HOURS 8 Hours per Day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES Responsible for the complete sanitation and cleaning of the facility. Fills linen requisitions for program and kitchen personnel. Prepares linen order. Stocks linen supply room when deliveries arrive and provides receipts and other documentation to the Fiscal Office. Fills all authorized material requisitions for all programs, to be ordered and/or re-ordered, and keeps own record or items ordered. Keeps records of items disbursed and advises Purchasing Agent accordingly. Empties all office, including conference and other rooms, and restrooms, waste receptacles, including emptying and replacing recycled paper bags and disposes of rubbish in bins provided. Cleans assigned windows outside and inside once each month. Cleans staff refrigerators every Friday. Strips and waxes kitchen every Sunday. Fills housekeeping requests at other facilities, as assigned. Other duties as assigned by Supervisor, Director and/or Administration. EDUCATION/EXPERIENCE One (1) year in institutional housekeeping. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job Description Program Operations Supervisor I, II or III Department: Detox Reports To: Program Director Responsible for overall day-to-day supervision of assigned staff and the shift-to-shift or day to day operations of program or unit. This includes oversight of patient activities and staff responsibilities as they relate to patient functions. Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC). HOURS 8 per Day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program, or unit, this may include counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff. Specific areas of responsibility may include revenue cycle training, credentialing registration, claims management, billing, collections, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file maintenance, and third-party revenue cycle vendors. Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources. Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair, and other maintenance reports to include fire life safety and other environment of care reporting. Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives. Attending in-service training and educational workshops. Attending all required staff meetings. Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for other staff and patients. Exhibits full knowledge and support of the philosophy and objectives of the Agency. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Participation in medical record and other report and record reviews as assigned. Utilization review activities, as required. Develop, implement, and maintain revenue cycle standard operating procedures (SOPs) in area of responsibility. Conducts or participates in performance evaluations of interns and other staff, as required. Attends clinical and administrative committee meetings, as requested. Manage projects which may include revenue cycle projects and provide upper management with audit findings, metrics, and presentations. Additional functions as specifically requested by the Program Director and/or Administrator. Staff Supervision Orientation of new employees Scheduling staff coverage, time-off requests, etc. Evaluations Assisting Director with Hiring Assisting Director with Discipline E-Time Support to staff Ongoing supervision of documentation compliance in medical records. Chart and other record audits with others on Management team Taking outcome of chart/record audits back to those on each shift to manage compliance. Administration Active participation in agency-wide committees as assigned. Support the management team and to act as an agent of the organization in all situations- utilize management team meetings as a forum to resolve differences. Attends weekly management meetings with Program Director Attending in-service training and educational workshops. Attending all required staff meetings. Other Work closely with staff to monitor adherence to organizational philosophy goals and objectives. EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES Title Approximate Number of Employees supervised Degrees/ certification Experience may be substituted for education with CEO approval Approximate Years of supervisory experience, other factors may be considered with CEO approval. Operations Supervisor I 1 to 5 High School Diploma/GED Academic counseling certificate 0-2 Operations Supervisor II 6 to 12 State approved Counseling Certificate, AA, or BA 4 Operations Supervisor III Over 12 May supervise a Level I or Level II Supervisor Bachelor's or Master's Degree 6 SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Data Analyst Department: Program Development Reports To: Director Under the general supervision of Evaluation and Data Supervisor, collects, evaluates, manages, and prepares data to support activities of agency. Prepares statistical and narrative reports, designs & conducts surveys, conducts focus groups, and completion of external surveys. We offer a competitive benefits package: Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays (12) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities HOURS 40 per week, Monday-Friday. CATEGORIES OF DUTIES Designs data collection instruments, including forms and fields in currently utilized data gathering software. Utilizes Excel and other statistical software to analyze and interpret data. Prepares Excel and other statistical software data files for distribution and sharing with other departments and teams. Develops reports for agency's performance improvement and management decision-making. Responds to data requests for grant/proposal preparation and other needs of the agency. Performs other related duties as assigned by Administrator or Director of Program Development. EDUCATION/EXPERIENCE Bachelor's degree and/or equivalent work experience in quantitative and qualitative data analysis using Excel, SPSS, and/or other software used for data analysis. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to age, race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. Typically shifts start between 7:00am - 8:00am and end between 3:30pm - 4pm.

Peer Recovery Support Specialist I, II Department: Inpatient, Residential and Outpatient SUD and/or MH Programs Reports to: As Assigned by Program Director Provides peer recovery support services to patients enrolled in substance use disorder (SUD) and/or mental health services at the inpatient, residential and/or outpatient program level. The recovery support services include educational groups, coaching, engagement, transportation, supervision, patient advocacy, and coordination of needed patient services that promote recovery, resiliency, and self- sufficiency. HOURS Residential/Inpatient: 12 hours per day/ 3 days per week Outpatient: 8 hours per day / 5 days a week CATEGORIES OF DUTIES Provide patient orientation for new patients to include unit tour, issuing of patient handbook, group schedule, and linens. Assist in completion of data entry into Avatar for admissions and discharges as assigned. Supervise and monitor patient activities to account for patient's whereabouts at all times to include documented patient census count throughout the overnight hours (inpatient and residential units). Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures. Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures. Perform medication call (Inpatient and Residential units) Assist in daily cleanliness of the unit by overseeing and ensuring patients clean up after themselves (i.e., after meals, group rooms, bedrooms, and bathrooms). Assist treatment team with the integration and coordination of health services across mental health, SUD, housing, and primary medical care. Encourage patient engagement and self-management to promote wellness and recovery. Educate and equip patients with tools or strategies to cope more effectively, problem solve and manage their behavioral health needs. Assist the patient in identifying and building on their strengths and resiliencies. Assist patients in developing community living skills and utilizing community resources by discussing common transition experiences and walking through new activities to assist them in their recovery process. Attends assigned trainings, required staff meetings, and be responsible for continuing education and professional development as part of a commitment to provide quality services. Communicates effectively with other staff members regarding patient behavior, progress, activities, etc. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. Exhibit knowledge and support of the philosophy and objectives of the agency. Conduct alarm checks during shift change (inpatient and residential units). Provide patient escort and transportation services to and from activities and events and during such activities as needed. Provide ongoing recovery support guidance in such areas as 12 steps, housing, vocational training, employment and other relevant community services. Maintain patient confidentiality in accordance with agency policy and procedures and Federal laws. Encourage patients to develop independent behavior that is based on choice rather than compliance. Demonstrate consistency by supporting patients during ordinary and extraordinary times. Assist patients in combatting negative self-talk, overcome fears, and learn how to problem solve. Act as a role model for wellness and recovery and provide peer support that is mutual and respectful. Understand and abide by code of ethics and patient rights. Share personal recovery story in a manner that promotes recovery, instills hope, and is a benefit to those served while maintaining appropriate professional boundaries per employee handbook. Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol tester, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings as required. EDUCATION/ TRAINING EXPERIENCE High School Diploma or above Class C License or Class B license (if required by job assignment) Computer literate Medi-Cal Peer Support Specialist Certification (PSSC) Minimum 1 years' experience in behavioral healthcare and/or providing peer support services. SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing integrated healthcare services, including substance use disorder, mental health, HIV/AIDS, housing, and primary medical care services. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

Billing Specialist Department: Fiscal Reports To: Chief Financial Officer We are seeking a skilled Bookkeeper to join our team! The ideal candidate is detail-oriented, proficient in QuickBooks, Excel, and Outlook, and possesses strong written communication skills. This is a fast-paced role within a well-established nonprofit organization. HOURS 8 hours per day / 5 days per week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES Data entry of billing, review & audit data systems for SAPC & DMH contracts. Facilitate administrative aspect of admission/discharge of cases in both AVATAR and SAGE data systems. Coordinate and facilitate new employees into SAGE & AVATAR. Generate weekly and monthly reports from SAGE & AVATAR (Generic Extracts for all revenue producing contracts). Ensure patient records are accurate in AVATAR & SAGE. Assist clinical supervisors in running productivity reports for staff in DMH & SAPC contracts. Provide training and orientation to new staff regarding billing, data systems, and admission/discharge within SAPC & DMH contracts. Assist new hires with processing entry into SAGE (C numbers) and training them to use the system. Perform Avatar intake/chart opening of new patients enrolled in DMH contracted programs. Any other duties as requested by Director and/or administrative staff. EDUCATION High school diploma or G.E.D. required. Good organizational and communication skills, verbal and written skills and knowledge of billing systems is preferred. EXPERIENCE Two (2) year experience in billing or administrative field preferred. Experience sorting, organizing, and reporting volumes of data preferred. SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services including chemical dependency and mental health services. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #ZR

JOB SUMMARYHealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery. The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Supervisor II, Operations at MLK BHC Residential oversees day-to-day functions of the program, including clerical, technical, and administrative support. This role supervises staff to ensure provision of quality client care and effective performance to meet agency goals in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. In addition, this role will oversee staff scheduling, customer service, outside agency relations, and other tasks as assigned by the Program Director, as well as other daily activities essential to incorporating HealthRIGHT 360's mission and values as a part of our service delivery. KEY RESPONSIBILITIESDirect Service Provide direct service as necessary within scope of practice, which may include crisis intervention, customer service, and any interface that direct reports may have with clients. Assume ownership for any crisis as it relates to service delivery and sees it though to completion. Operations Oversight·Manage day-to-day program administrative operations and oversight of assigned project(s) and facility.· Ensure all facility-related matters operate efficiently and safely.· Ensure compliance with all programmatic or project contractual requirements.· Develop and maintain policies and procedures as it relates to day-to-day program operations in collaboration with QI and EHR staff.· Implement improvements in the integration of behavioral health services to improve the quality and continuum of client care.· Implement new and innovative programs in compliance with HealthRIGHT 360's policies and procedures.· Serve as a Health and Safety Officer for the program. People Management· Interview, select, hire, and terminate staff in collaboration with Human Resources.· Ensure that all direct reports are in compliance with HealthRIGHT 360's policies, procedures, position expectations, performance goals, and contractual requirements.· Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.· Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential.· Deliver and arrange training and resources to ensure that staff are successful in their roles.· Ensure proper coverage of the program by creating work schedules and approving time away from work. · Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns.· Maintain open communication with the Director concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.· Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.· Lead weekly staff meetings to discuss program updates, issues, policies, and procedures. Administration and Other Duties· Work collaboratively with all levels staff across programs.· Attend external program specific meetings and events to ensure that the program is in compliance and is kept up to date on trends related to client treatment and care and to represent the organization.· Provide back-up coverage for other supervisors as needed and as assigned to ensure that program requirements are met.· Complete all assigned training in a timely manner.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, or Licensure· High school diploma or equivalent. Bachelor's degree or higher preferred.· Registration or certification as substance use disorder counselor preferred or registration or licensure with California Board of Behavioral Sciences preferred.· Valid First Aid and CPR certification or ability to obtain within 30 days of hire.· Valid California Driver's License and access to registered and insured transportation preferred.Experience· At least two years of relevant experience.· At least five years of experience providing supervision.· Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.· Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Competencies· Behavioral Health Service Integration. Ability to implement and innovate behavioral health services to improve the continuum of care.· Compliance and Regulatory Knowledge. Deep understanding of programmatic and project contractual requirements, ensuring all deliverables are met. Strong understanding to detail to maintain policies, procedures, and legal compliance. · Conflict Resolution. Strong interpersonal skills to address and resolve conflicts within the team, maintaining a positive and productive work environment.· Crisis Management. Competence in managing crisis, including assessing risk, implementing safety plans, and providing immediate support or referring to appropriate crisis resources.· Cultural Competence. Ability to interface well with diverse populations, including individuals with a history of incarceration, substance abuse, or mental illness while withholding judgment.· Effective Communication. Skill in conveying information clearly and accurately, both verbally and in writing, and fostering open and collaborative communication with clients, colleagues, and other stakeholders.· Health and Safety Oversight. Proficient in overseeing health and safety protocols within the program.· Leadership and Teamwork. Ability to effectively lead and motivate staff, set clear goals, and provide direction while fostering a positive work environment and building cohesive teams.· Operations and Facility Management. Competence in ensuring compliance with operational standards and safety regulations.· Program Management. Proficiency in overseeing day-to-day operations, ensuring that the program runs smoothly.· Project Management. Strong organizational and time management skills to balance multiple responsibilities, including administrative tasks.· Technology Proficiency. Proficiency with Microsoft office applications and electronic health records (EHR) systems. Ability to use human capital management (HCM) such as Dayforce.· Bilingual preferred.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

HealthRIGHT 360 is a family of integrated health programs that provides compassionate care and treatment to over 38,000 individuals a year through more than 70 distinct and culturally competent programs in 13 California counties. We provide services, regardless of one's ability to pay, inspired by our belief that healthcare is a right, not a privilege. The Maintenance Worker is responsible for providing maintenance and janitorial services to HealthRIGHT 360 facilities. Providing high quality customer service, the Maintenance Worker ensures that the operational needs of facilities are met. Key Responsibilities Maintenance Responsibilities: Checks and replenishes supplies. Ensures that facility functions are operating properly (e.g., light bulbs/fixtures). Repairs damaged areas of facility. Assesses repairs and maintenance needs for outside contracting as needed. Assists professional contractors. Works as team with Operations and performs functions that further Department and Agency. Assists with special projects, as needed. Supervisory Responsibilities: Supervises and trains residents assigned to maintenance and janitorial work. Administrative Responsibilities: Keeps records of jobs completed for weekly maintenance summary. Submits purchase orders. Processes maintenance request forms. Health and Safety Responsibilities: Assist with building compliance with all regulatory agencies, funding sources, certification and licensing boards including but not limited to CARF and OSHA. Assists the Health & Safety Monitor of each site with the compliance of Site Specific Emergency Response Plans. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Experience working with criminal justice population. Bilingual. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Valid and clean California driver's license. Must have a reliable vehicle and have own tools. Knowledge of basic building trades techniques. Experience with wide variety of construction tools, methods and materials. Understanding of and the ability to maintain boundaries with clients. Handyman experience. Must be able to work weekends; some evenings may be required. Must be able to travel, if needed. Desired: Knowledge of building code and licensing requirements for residential treatment facilities. Experience with earthquake preparedness. Knowledge of substance abuse treatment. Background Clearance Required: Must not be on active parole or probation. This position may required to work in other facility around California as needed, but his base work location will be at Pomona facility. Tag: IND100.

. The SUD Counselor I must be registered as a Substance Abuse Counselor from an approved/accredited California agency with preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The SUD Counselor I (Floor Staff/Food Tech) is a registered substance use disorder professional who maintains registration from an approved/accredited California agency. The SUD Counselor I works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. The SUD Counselor I provides supervision and oversite of the clients throughout the facility with shifts ranging to provide 24/7 coverage. SUD Counselor I provides facility coverage by supervising the clients during chores, visiting hours, meal times, medication line, detox, donations, groups, and free time. The SUD Counselor I is customer service focused and frequently provides crisis intervention and client stabilization. The SUD Counselor I has a high degree of self-awareness and the ability to stay calm under pressure. Key Responsibilities Knowledge Required: Knowledge issues of related to substance abuse, mental health, and criminal background. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Skills and Abilities Required: Professionalism, punctuality, flexibility and reliability are imperative -Strong computer skills, including Outlook, Excel, Word and PowerPoint. Excellent verbal, written, and interpersonal skills -Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Education and Knowledge, Skills and Abilities Education Requirements: Registration as Substance Abuse Counselor from an approved/accredited California agency. Experience: Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Experience working with clients experiencing acute withdrawal from substances. Knowledge of and experience with providing trauma informed services. Experience delivering evidence-based practices. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Job Description Medical Assistant Department: MNTP/Program Development Reports To: Program Supervisor Join a dedicated team of substance use disorder treatment professionals! Seeking a full-time Medical Assistant to join Tarzana Treatment Centers' Mobile Narcotic Treatment Program (MNTP). Working in a fast-paced environment, incumbent will be a part of a multidisciplinary team including peer-support specialists, nurses, and medical providers working directly with OTP patients providing individual and group counseling, screening and assessments as well as other duties assigned by the program supervisor. The incumbent should have an awareness of medications for addiction treatment (MAT) and/or SUD treatment or have experience working in an SUD treatment setting. We offer a competitive benefits package: Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays (12) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES Interview, screen and perform health assessments per established protocols. Reports and records observations that reflect the nursing care given and the patients' progress. Assist in formulation of the treatment plan. Apply and remove bandages and dressings; apply orthopedic appliances: immobilizer, envelope slings, orthotics, and similar devices; remove casts, splints and other external devices; obtain impressions for orthotics, padding and custom molded shoes; select and adjust crutches to patient; and instruct patient in proper use of crutches. Perform ophthalmic testing not requiring interpretation by the medical assistant in order to obtain test results. Remove sutures or staples from superficial incisions or lacerations. Perform ear lavage to remove impacted cerumen. Collect by non-invasive techniques and preserve specimens for testing, including urine, sputum, semen and stool. Assist patients in ambulation and transfers. Prepare patients for and assist the physician, physician assistant or registered nurse in examinations or procedures including positioning, draping, shaving and disinfecting treatment sites; prepare a patient for gait analysis testing. As authorized by a physician, provide patient information and instructions. Collect and record patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions. Perform simple laboratory and screening tests customarily performed in a medical office. Cut nails on otherwise healthy patients. Administer first aid and CPR in an emergency. Performs front office duties such as answering phones, filing, scheduling appointments, computer input, patient/public relations. Orders medical and clinical supplies and keeps rooms stocked appropriately. All other duties as required by Supervisor/Administration. EDUCATION Completion of a medical assistant program approved by the State of California. Phlebotomy certificate helpful. EXPERIENCE Three (3) months to One (1) year experience working as a medical assistant in a doctor's office, clinic setting or hospital or completion of internship with Tarzana Treatment Centers, Inc. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Lead Client Safety Navigator (CSN) ensures and maintains a safe, respectful, and welcoming environment for all clients, staff, and visitors. Lead CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. KEY RESPONSIBILITIES Safety and Security: Oversee all Pods to ensure safety is maintained and to provide support and feedback to all CSNs on shifts as needed. Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Monitor security cameras and attend building security meetings. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. Clear areas of crowds, debris, and out-of-place items. Direct and deflect traffic. Work with local law enforcement as needed. Maintain appropriate boundaries and adhere to the organization's code of conduct. Ensure compliance with HIPAA, 42 CFR Part 2, and other funding requirements. File incident reports as needed. Client and Visitor Management: Welcome and assist clients when returning from appointments. Ensure clients sign in and check belongings for contraband. Welcome visitors, check credentials, ensure signing in, and escort them to the supervisor on duty. Maintain client and visitor logs. Crisis Intervention and Emergency Response: Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose. De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention. Administrative and Professionalism: Maintain positive, respectful, non-confrontational behavior. Attend and participate in meetings. Participate in and complete all assigned training. Assist with onboarding of new CSN and training or mentoring new and existing CSNs. Documentation must be maintained in compliance with agency standards, HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements. QUALIFICATIONS Education, Certification, or Licensure High school diploma or equivalent required. Higher education preferred. Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire. Experience Three years of job-related experience working or "lived experience" with the criminal justice population or with the community behavioral health system.

. HealthRight-360, is a 200 bed residential facility for adult men who are in custody and on parole. We provide comprehensive substance use disorder and mental health services. Treatment episode ranges in time from 6 months to 12 months. HealthRight-360 is a fast-based environment where communication is paramount in order to provide cutting edge services to men in a residential treatment setting as well as their families. Our goal is to reintegrate persons served back into the community with the necessary skills to remain substance and crime free. Monitors are responsible for maintaining and assessing the safety and security of the program and residents while providing a supportive treatment environment. Through effective communication, Monitors relay relevant information to other staff members of the interdisciplinary team and performs crisis intervention as needed. Monitors ensure that the treatment environment is safe and welcoming. Key Responsibilities Remains alert during the entire shift. Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Coordinates fire watch with residents. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs CPR and First Aid as needed. May work weekends and holidays as needed. Ensure all house laundry is completed. Appropriately files any outstanding paperwork. Maintains tracking sheet and sends to the appropriate departments before the end of the shift. Attends required trainings and meetings. And, other duties as assigned. Education and Knowledge, Skills and Abilities First Aid Certified CPR Certified High School diploma or equivalent Must not be on active parole or probation Ability to pass and maintain a CDCR security clearance, includes FBI and DOJ In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

. Receptionist must be fully vaccinated against COVID-19 and boosted when hired. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. Assist the agency with day-to-day functions, which includes a rotation of front desk intake/ registration, welcoming clients, scheduling, assisting clients in enrolling in health insurance coverage, and work as a call receptionist for our administrative & clinic/behavioral departments. Helps clients enroll, answers questions about the program, assists in directing participants to designated areas for participation in activities. Key Responsibilities Intake Responsibilities: Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency. Assists with enrolling clients into health insurance coverage. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc. Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction. They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (e.g. co-pay, SOC, etc.), pulling and disseminating reports. Assists in maintaining computerized appointment system (Welligent) or other assigned system. Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Completing Financial Forms, Consent Forms, etc. Administrative Responsibilities: Faxing and organizing incoming faxes. Population Management for providers and clinical teams. Manages receipt and routing of agency mail (incoming and outgoing). Processing requests for Medical Records. Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain front desk responsibilities may be assigned. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education/Experience: High School Diploma or GED equivalent. Bachelor's degree preferred. Must be fully vaccinated against COVID-19 and boosted when eligible. CPR certification preferred. Experience working with homeless, mentally ill, and substance using clients. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status. Experience working with justice-involved populations. Experience working with lesbian, bisexual and transgender clients. Prior experience in front desk, reception, administrative and/or customer service. Must be fully vaccinated against COVID-19 and boosted when eligible. Desired Qualifications: 2 years' experience working in a medical front office or behavioral health front office. Familiarity with other community agencies to make appropriate referrals. Welligent and Covered California experience (CAA Certified). Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services. Bilingual language capacity (Spanish/English). We will consider for employment qualified applicants with arrest and conviction records. Tag: IND100.

The Male Community Reentry Program (MCRP) is a residential facility with a capacity of 200 beds, designed for adult males who have less than two years remaining on their prison sentences. Instead of being incarcerated in a state prison, eligible individuals can complete the remainder of their sentences in the community through MCRP. The program offers a variety of rehabilitative services focused on substance use disorder (SUD), mental health care, primary care, employment, education, housing, family reunification, and social support. Treatment for substance use disorders and mental health issues provided by MCRP typically lasts from 6 to 12 months, ensuring comprehensive support for participants. The Intake Coordinator I conducts the initial evaluation of potential clients to assess their requirements for Substance Use Disorder (SUD) services, completes admission paperwork, and creates the initial Treatment Plan. They ensure a smooth transition for clients to their treatment team, ensuring that new clients are stabilized, and immediate needs are met. The Intake Coordinator I collaborates closely with counselors, case managers, therapists, and other team members to organize and oversee client concerns, make necessary referrals, and offer educational support. This is a union position. KEY RESPONSIBILITIES Assessment and Client Care Welcome clients to the program and ensure high-quality customer service is provided. Facilitate admissions and discharges. Coordinate client referrals and verify services as necessary. Conduct thorough initial assessments to determine candidates' needs. Ensure immediate client needs are addressed, and appropriate referrals are made. Assist clients in applying for Medi-Cal and/or County funding if necessary. Develop and implement Initial Treatment Plans as required. Facilitate smooth transitions by providing warm handoffs to residential treatment staff. Monitor client progress and follow up to ensure services are effectively obtained. Provide crisis intervention within the defined scope. Transport clients as assigned. Perform urinalysis for clients and document test results accurately. Facilitate group counseling and carry up to 10 caseloads. Collaboration Cultivate collaborative relationships with community partners. Collaborate with the Manager I, Admissions for weekly verifications and monthly billing cycles. Communicate effectively within interdisciplinary teams and actively participate in case reviews during team meetings. Communicate and coordinate with external referral agencies to facilitate client placements based on needs and program availability. Ensure clients are authorized for treatment and coordinate with relevant departments such as the Department of Adult Parole Operations and Male Community Reentry Program. Communicate with funding agency to ensure clients are authorized for treatment. Administrative Document pertinent client information accurately and comprehensively into various electronic systems. Process billing and verification activities accurately and reconcile discrepancies. Write and finalize progress notes within a specified timeframe. Ensure completion of all necessary documentation related to admissions processes. Maintain compliance with relevant registration or certification standards. Uphold internal and external regulatory requirements such as HIPAA, agency policies, and other applicable standards. Training and Professional Development Attend and actively engage in meetings, training sessions, and supervision. Stay updated with relevant emails and respond promptly as needed. Arrange work schedules in alignment with agency requirements. Complete assigned training promptly to enhance professional competence. And perform other assigned duties. QUALIFICATIONS Education, Certification, or Licensure High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred Registration or Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).Valid First Aid and CPR certification or ability to obtain within 30 days of hire.Valid California Driver's License and access to registered and insured transportation. Experience Experience with admissions and discharges from a community mental health or substance use disorder treatment setting. Experience in culturally diverse substance abuse populations with co-occurring disorders or with the history of incarceration desired. Bilingual Preferred Background Clearance Requirements: Qualified candidates with a criminal record will be considered for employment. Must be capable of obtaining and maintaining a satisfactory background check. Must be capable of meeting health screening and tuberculosis testing requirements. Must be capable of maintaining credential requirements. Must be capable of obtaining and maintaining CDCR clearance and requirements.

The HealthRIGHT 360 Training and Apprenticeship program is a temporary, part time, 4-month, 20 hours per week, training and work readiness program. The Earn While-You-Learn program will provide educational opportunities, work experience, and pathways to employment. The Training and Apprenticeship program is open to former clients, alumni of our programs, candidates with entry level or below work experience and education, and those who need support moving into the field. The Training and Apprenticeship Program further develops skills through real world experiences with our clients and provides an easy transition to employment at HealthRIGHT 360. The Apprentice actively participates in a schedule of trainings, shadowing client services, 1:1 and group supervision, attending multidisciplinary Treatment Team Meetings, and providing support to the client populations within the HealthRIGHT 360 Family of Programs. Apprentices also receive basic job skills training including computer skills. As part of the Apprenticeship Program, Apprentices develop comprehensive plans for continuing education and pathways to employment. Apprentices may have the opportunity to register as interns with CADTP. KEY RESPONSIBILITIES Fully participating in the Training and Apprenticeship Program training activities. Accurately documenting their hours Attending regular meetings for supervision and training Completing all assigned training and following all policies and procedures Following all confidentiality and compliance requirements of the program Observing the daily activities of a residential and/or outpatient SUD treatment program Shadowing certified SUD Counselors/Case Managers during assessment, treatment planning, groups, classes, counseling sessions and case management sessions Attending treatment team meetings and learn about documentation requirements in an electronic health record system EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS: Required Education/Experience: High School Diploma or GED Background Clearance Ability to obtain and maintain satisfactory background check. Ability to obtain and maintain live scan clearance. We will consider for employment qualified applicants with arrest and conviction records.

. The Men's Residential Therapist provides quality trauma-informed mental health treatment services to a caseload of dually diagnosed (mental health and substance abuse) in a residential setting. The therapist assesses clients' treatment needs with program staff, performs risk assessment, provides individual, group and family therapy services, develops treatment plans for assigned clients and maintains all appropriate documentation. Assists clients and their care coordinators with referrals and other linkages to community resources. Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medications compliance, and mediating client conflict when it arises. Actively participate with the treatment team to continuously assess and refine clinical programming efforts. Manages client risk and crisis intervention. On call after hours as needed. Attends staff and agency meetings. Participates in agency trainings as required. Complies with Board requirements for license registration/renewal. Key Responsibilities Conducts mental health assessments, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems. Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Education and Knowledge, Skills and Abilities Licensed or Board Registered MFT or MFTI, LCSW or ASW, Psy.D. or Ph.D. Minimum two years of experience in dual diagnosis substance abuse treatment in an inpatient or outpatient community mental health. Supervised experience in mental health or psychiatric setting with varied populations. Demonstrated clinical paperwork and record keeping abilities. Familiarity with trauma informed therapy models, cognitive-behavioral therapy, brief psychotherapy and psycho-educational approach. Familiarity with working with psychotic and other severe mental health presentations. Ability to work as part of an interdisciplinary team. Clinical experience in performing risk assessment and crisis intervention. Knowledge of trauma, co-occurring disorders and substance abuse treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100

This program is funded by Los Angeles County Dept. of Public Social Services to assist DV survivors achieve safety, empowerment, employment, and self-sufficiency. The Domestic Violence Resource Center is a community-based center for low-income survivors of domestic and intimate partner violence. We provide strength-based and trauma-informed mental health, case management support, legal services, and advocacy. We are seeking a DV Mental Health Clinician to provide trauma informed individual, family, and group mental health services with survivors of domestic violence. The DV Mental Health Clinician may also provide safety planning, goal setting, social-emotional support, and advocacy. You will work as part of a multidisciplinary team that includes Case Managers and Attorneys. The right person is a mental health professional who is registered with the BBS and completed the 40-Hour Domestic Violence Advocate Certification. Key Responsibilities Treat participants with dignity and respect, understand the cycle of violence, and practice mental health from a strength-based perspective. Utilizes trauma informed care to establish rapport and safety with domestic violence survivors. Conduct outreach and engagement of DV survivors who qualify for services. Provides thorough clinical assessment(‘s) and diagnoses. Works with the client to develop the client centered treatment plan. Monitors progress and updates the treatment plan as needed. Addresses mental health and/or substance abuse symptoms using individual, group, and/or family counseling. Provides crisis assessment and intervention as needed. Provides thoughtful discharge planning to ensure the client safely transitions. Maintains frequent communication with the treatment team, including the Case Manager and Attorney. Meets expected client care hours (productivity expectation is 25 client care hours per week). Facilitate groups such as DV 101, Seeking Safety, Beyond Violence and Trauma, etc. Safety planning: ongoing follow-up to help client keep their family safe from violence. Client Advocacy: phone calls, coordination of services on behalf of the clients. Empowerment and motivation to engage in behaviors that will prevent family violence. Maintains compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DPH standards. Education and Knowledge, Skills and Abilities Required: Masters of Social Work, Masters of Family Therapy or related clinical degree; must be CA BBS registered or eligible. Required: 40-hour Domestic Violence Advocate Certification. Minimum 2 years' experience in mental health service delivery. Experience with evidence-based, culturally competent, gender responsive, and trauma informed services. Dependable automobile, California Driver's License, and valid car insurance. Must be able to pass background/criminal check. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.