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Job outlook for help desk team leads in the United States
Help desk team lead job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected help desk team lead job growth rate is 10% from 2018-2028.
About 83,100 new jobs for help desk team leads are projected over the next decade.
Help desk team lead salaries have increased 9% for help desk team leads in the last 5 years.
There are over 40,029 help desk team leads currently employed in the United States.
There are 63,491 active help desk team lead job openings in the US.
The average help desk team lead salary is $72,204.
Are help desk team lead jobs in demand?
Help desk team lead job and salary trends over time
Help desk team lead jobs over time
Help desk team lead job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 40,029 | 0.01% |
| 2020 | 45,491 | 0.01% |
| 2019 | 47,798 | 0.01% |
| 2018 | 29,242 | 0.01% |
| 2017 | 28,465 | 0.01% |
Average help desk team lead salary over time
Help desk team lead salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $72,204 | $34.71 | +3.4% |
| 2024 | $69,825 | $33.57 | +2.3% |
| 2023 | $68,244 | $32.81 | +1.5% |
| 2022 | $67,213 | $32.31 | +1.7% |
| 2021 | $66,115 | $31.79 | +1.6% |
Help desk team lead jobs by state
Most common states for help desk team leads
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 302 | 44% |
| 2 | Montana | 1,050,493 | 360 | 34% |
| 3 | Alaska | 739,795 | 198 | 27% |
| 4 | Virginia | 8,470,020 | 2,110 | 25% |
| 5 | Utah | 3,101,833 | 769 | 25% |
| 6 | South Dakota | 869,666 | 201 | 23% |
| 7 | Colorado | 5,607,154 | 1,104 | 20% |
| 8 | Minnesota | 5,576,606 | 1,103 | 20% |
| 9 | Arkansas | 3,004,279 | 605 | 20% |
| 10 | Delaware | 961,939 | 182 | 19% |
| 11 | North Dakota | 755,393 | 145 | 19% |
| 12 | Oklahoma | 3,930,864 | 702 | 18% |
| 13 | North Carolina | 10,273,419 | 1,729 | 17% |
| 14 | Nebraska | 1,920,076 | 331 | 17% |
| 15 | New Hampshire | 1,342,795 | 233 | 17% |
| 16 | Vermont | 623,657 | 106 | 17% |
| 17 | Tennessee | 6,715,984 | 1,089 | 16% |
| 18 | Wisconsin | 5,795,483 | 926 | 16% |
| 19 | Kansas | 2,913,123 | 454 | 16% |
| 20 | Idaho | 1,716,943 | 281 | 16% |
Most common cities for help desk team leads
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Columbus | 1 | 0% | $73,967 |
Help Desk Team Lead job outlook: Expert opinions
Our panel of help desk team lead experts
New York Institute of Technology
What technology do you think will become more important and prevalent for Help Desk Team Leads in the next 3-5 years?
Babak Beheshti Ph.D.: -The enormous growth of IoT and wearables. The number of connected devices is expected to be more than 26 billion in 2020. That includes things like household appliances, controllable lighting, and much more. This trend is likely to continue as it is expected to see the industry grow to 661 billion dollars by 2021.
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.