How to hire an imac technician

How to hire an imac technician, step by step

Here's a step-by-step imac technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an imac technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new imac technician
• Step 8: Go through the hiring process checklist

Post an imac technician job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you start hiring an imac technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An imac technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, imac technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of imac technicians.

   Type of Imac Technician	Description	Hourly rate
   Imac Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$14-50
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cable Management
   • Technical Support
   • Desk Side Support
   • Workstations
   • Image PC
   • Remedy
   • Trouble Tickets
   • Windows XP
   • Network Printers
   • Network Connectivity
   • VPN
   • Bloomberg
   • Lotus Notes
   • Data Migration

   Check all skills

   Responsibilities:

   • Develop Java base IAM system components to manage security and authorizations.
   • Configure tokens for VPN access.
   • Configure Cisco VPN and PGP hard disk encryption for laptops.
   • Contract under Bloomberg L.P. for a global computer migration project.
   • Work with internal customers to ensure correct operation of LAN/WAN workstations.
   • Assign service calls and complete in a timely fashion while monitoring SLA.

3. Make a budget

   Including a salary range in your imac technician job description is a great way to entice the best and brightest candidates. An imac technician salary can vary based on several factors:

   • Location. For example, imac technicians' average salary in alaska is 59% less than in connecticut.
   • Seniority. Entry-level imac technicians earn 71% less than senior-level imac technicians.
   • Certifications. An imac technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an imac technician's salary.

   Average imac technician salary

   $56,894yearly

   $27.35 hourly rate

   ---

   Entry-level imac technician salary

   $30,000 yearly salary

   Updated January 1, 2026

4. Writing an imac technician job description

   An imac technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an imac technician job description:

   Imac technician job description example

   a. 01 L1 Interview w/ LTI (Mandatory)

   b. 01 L2 Interview w/ LTI (Optional on need basis)

   c. 01 Client Interview

   Job Description:

   Apple Device Technician to provide onsite Tier II support such as perform device imaging, configuration, deployment and installation; troubleshoot issues identified by iPhone, iPad users, and implement corrective actions.

   This position will analyze problems that indicate systemic issues, recommend solutions, and escalate all the issues that cannot be resolved to Tier3 or to Apple.

   Analyze and resolve problems in the Apple devices computing environment on-site, over the telephone or using remote control software.

   Troubleshoot any problems or issues that arise with Apple Device and Mac desktops/laptops from the network drop up to and including the desktop/laptop.

   Prioritize remediation of systems infected with viruses or other malware. Administer Mac OS.

   Provide system administrative support for the Mac OS and various Apple tools and applications. Maintain MS Office Suite programs in operable condition.

   Manage the Symantec Enterprise Protection clients. Administer and troubleshoot local and network printers (Lasers and Inkjet), scanners connection to Apple devices.

   Respond to alert notification or escalation of an issue.

   Determine the probable cause of the issue and take the appropriate intervention action(s) to restore the Apple Device to operational status. Image, re-image OS for Apple devices.

   Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop.

   Create and distribute ""clean-up kits"" (including instructions and other user documentation) for Mac remote laptops. Load, configure, and update Virtual Private Network (VPN) and VA Remote Access Security Compliance Update Environment (RESCUE) software on desktop/laptop.

   Provide lessons learned as input to the evolution of standard processes.

   Disconnect and/or reconnect desktop and peripherals in support of office moves.

   Set up hardware and loading software to support meetings and training classes at all Client sites. Monitor, triage and sort tickets in the ticketing system and assign to the appropriate groups. 3-5 years of related support.

   Excellent people and communications skill.

   Apple Certified Support Professional (ACSP); mac OS Mojave 10.14.6 or higher, a plus.

   Position requires individual to be vaccinated for COVID-19. Position requires proof of Covid-19 full vaccination status

   Copy this example

   

5. Post your job

   There are a few common ways to find imac technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your imac technician job on Zippia to find and recruit imac technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with imac technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   If your interviews with imac technician applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new imac technician

   Once you have selected a candidate for the imac technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new imac technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire an imac technician?