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How to hire an in shop service technician

In shop service technician hiring summary. Here are some key points about hiring in shop service technicians in the United States:

  • In the United States, the median cost per hire an in shop service technician is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new in shop service technician to become settled and show total productivity levels at work.

How to hire an in shop service technician, step by step

To hire an in shop service technician, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire an in shop service technician:

Here's a step-by-step in shop service technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an in shop service technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new in shop service technician
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you post your in shop service technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an in shop service technician for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    An in shop service technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, in shop service technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents in shop service technician salaries for various positions.

    Type of In Shop Service TechnicianDescriptionHourly rate
    In Shop Service TechnicianHeavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.$14-29
    TechnicianTechnicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with... Show more$11-27
    Shop MechanicA shop mechanic is responsible for maintaining and repairing defective machinery and vehicles. Shop mechanics identify the disrupted components by inspecting and running diagnostic tests and informing the owner of the necessary procedures they need to take... Show more$16-30
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Diagnosis
    • Hand Tools
    • Customer Equipment
    • End Loaders
    • Loaders
    • Cranes
    • Golf Clubs
    • Equipment Service
    • Diesel Engines
    • HVAC
    • Electrical Systems
    • OSHA
    • Customer Satisfaction
    Check all skills
    Responsibilities:
    • Assist technicians with vehicle diagnosis issues.
    • Perform a diagnosis and suggest the repairs need to the service department for the customer.
    • Perform preventative and corrective maintenance for air conditioning, heating, ventilation, and steam distribution equipment in commercial facilities.
    • Used MIG gun arc to melt and deposit metal from electrode to work pieces.
    • Construct electrical components to run various dock levelers and truck restraints
  3. Make a budget

    Including a salary range in your in shop service technician job description is a great way to entice the best and brightest candidates. An in shop service technician salary can vary based on several factors:
    • Location. For example, in shop service technicians' average salary in alabama is 45% less than in massachusetts.
    • Seniority. Entry-level in shop service technicians earn 49% less than senior-level in shop service technicians.
    • Certifications. An in shop service technician with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an in shop service technician's salary.

    Average in shop service technician salary

    $44,102yearly

    $21.20 hourly rate

    Entry-level in shop service technician salary
    $31,000 yearly salary
    Updated January 30, 2026
  4. Writing an in shop service technician job description

    A good in shop service technician job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an in shop service technician job description:

    In shop service technician job description example

    Company Overview

    In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

    Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.

    Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

    Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

    Qualifications

    Education and Experience
    Formal Education High School diploma or GED

    Experience 3-5 years

    Required / Credentials
    Completed all required training curriculum to be designated a Tech III.

    Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

    Not Required but Highly Desired Criteria
    Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

    Updating of Knowledge
    Job requirements frequently change requiring re-training once or more per year.

    Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
    Problem Solving Job requires problem solving ability, established examples / guidance are not always available

    Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

    Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

    Working Environment
    Stress Load Occasional exposure to these stresses (less than 20% of the time).

    Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.

    Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

    Organizational Impact
    A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

    Supervisory Responsibility
    Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

    Physical Demands
    · "NA": Not Applicable

    · "O": Occasionally - (up to 3 hours/day)

    · "F": Frequently - (3-6 hours/day)

    · "C": Constantly - (6-8 hours/day)

    F: Climbing
    O: Balancing
    O: Stooping
    F: Kneeling
    F: Crouching
    F: Crawling
    F: Reaching
    C: Standing
    F: Sitting
    F: Walking
    O: Feeling
    F: Fingering
    F: Grasping
    F: Repetitive Motion
    C: Talking
    C: Hearing



    F: Pushing - Up to 25 lbs.
    F: Pulling - Up to 25 lbs.
    F: Lifting - Up to 25 lbs.
    O: Pushing - 26-50 lbs
    O: Pulling - 26-50 lbs.
    O: Lifting - 26-50 lbs.
    O: Pushing - Over 50 lbs.
    O: Pulling - Over 50 lbs.
    O: Lifting - Over 50 lbs.

    Environmental Conditions
    · "NA": Not Applicable

    · "O": Occasionally - (up to 3 hours/day)

    · "F": Frequently - (3-6 hours/day)

    · "C": Constantly - (6-8 hours/day)

    C: Inside conditions: Protection from weather but not necessarily from temperature change.
    O: Outside environmental conditions: No effective protection from weather.
    O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
    F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
    F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
    F: Vibration: Exposure to oscillating movements of the extremities of whole body.
    F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
    F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
    F: Oils: There is air and/or skin exposure to oils and other cutting fluids.
    O: Air particulates / contaminants: the worker is required to wear respirator.

    RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

    Not ready to apply? Connect with us for general consideration.
  5. Post your job

    There are a few common ways to find in shop service technicians for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your in shop service technician job on Zippia to find and recruit in shop service technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with in shop service technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new in shop service technician

    Once you've decided on a perfect in shop service technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    After that, you can create an onboarding schedule for a new in shop service technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an in shop service technician?

Recruiting in shop service technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $44,102 per year for an in shop service technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for in shop service technicians in the US typically range between $14 and $29 an hour.

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