How to hire an insurance biller

How to hire an insurance biller, step by step

Here's a step-by-step insurance biller hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an insurance biller job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new insurance biller
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The insurance biller hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect insurance biller also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of insurance billers.

   Type of Insurance Biller	Description	Hourly rate
   Insurance Biller	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$13-21
   Patient Coordinator	A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records... Show more	$12-19
   Medical Claims Processor	A medical claims processor has working knowledge of medical billing and coding. The qualifications for this position include knowledge of current procedural terminology (CPT) and international classification of diseases (ICD) coding systems... Show more	$13-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Medical Terminology
   • CPT
   • Medi-Cal
   • Data Entry
   • Insurance Claims
   • Medicaid
   • Insurance Billing
   • Medical Claims
   • Patient Accounts
   • Appeals
   • Insurance Carriers
   • HIPAA
   • EOB

   Check all skills

   Responsibilities:

   • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
   • Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
   • Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
   • Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
   • Code and post hospital and office charges using ICD-9, CPT-4.
   • Look up ICD-9 codes to verify if a code has been change and enter.

3. Make a budget

   Including a salary range in your insurance biller job description is one of the best ways to attract top talent. An insurance biller can vary based on:

   • Location. For example, insurance billers' average salary in south carolina is 47% less than in nevada.
   • Seniority. Entry-level insurance billers 36% less than senior-level insurance billers.
   • Certifications. An insurance biller with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an insurance biller's salary.

   Average insurance biller salary

   $35,822yearly

   $17.22 hourly rate

   ---

   Entry-level insurance biller salary

   $28,000 yearly salary

   Updated January 23, 2026

4. Writing an insurance biller job description

   A good insurance biller job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an insurance biller job description:

   Insurance biller job description example

   + JOB REQUIREMENTS
   
   + Education
   
   + Must be a high school graduate. Preferably 2 years of college prep or equivalent Vocational School training with an emphasis on accounting or business. Completion of medical terminology and coding classes in ICD-9-CM.
   
   + Experience
   
   + Pre-Authorization experience required. Two years in registration, scheduling, or business office required. Requires minimum of two years in ICD-9-CM coding experience. Previous healthcare billing and follow-up experience preferred. Able to work under deadline pressure. Ability to interact well with physicians, physician offices, business office personnel, etc. to obtain appropriate information needed to assign codes as well as communicating with the public and insurance carriers.
   
   + Physical
   
   + This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
   
   + Normal hospital environment. Close eye work. Hearing within normal range. Operates, computer, telephone, copier, general office equipment. Continuous sitting. Occasional walking and bending within the work area. Lifting, carrying, pushing and pulling charts and office supplies up to 20 lbs.
   
   + JOB SUMMARY
   
   + The Pre-Authorization Educator is responsible for collecting appropriate pre-authorization information and verifying coverage of patients admitted under group or private insurance plans. Must be able to converse with insurance company and review agency representatives and possess communication skills to provide needed information in a clear and concise manner. Is responsible for providing information from insurance companies and/or review agencies to appropriate medical center departments in an orderly and timely manner. Pre-Authorization Educator will work closely with Business Office, Medical Records, Scheduling, Registration, and Administration to assure insurance process, pre-authorization, and utilization review flows smoothly. Is responsible for educating the Admissions department and Pre Authorization Reviewers on insurance requirements, system processes, and new process implementation. Maintain good relations with clinics and clinical staff in a positive, professional manner. The employee is responsible for preparing and accurately coding the hospital charge sheets daily, as well as making sure all charge sheets are accounted for. The daily input of charges and verify accuracy of the entered data. Filing of electronic claims and working of the insurance reports every morning. Calling insurances to follow up on payment status or appeals due to denials or incorrect payments. Calling patients for insurance information and arrange payment plan if one is needed. This position requires timely response to inquiries from both the payer and the patient. This position has high contact with patients, employees, physicians, and other members of the community. Occasional stress related to workload and deadline time frames. Attendance is an essential function of this job.

   Copy this example

   

5. Post your job

   To find insurance billers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any insurance billers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level insurance billers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your insurance biller job on Zippia to find and recruit insurance biller candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit insurance billers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new insurance biller

   Once you've decided on a perfect insurance biller candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new insurance biller. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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