How to hire an internet technician

How to hire an internet technician, step by step

Here's a step-by-step internet technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an internet technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new internet technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The internet technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an internet technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an internet technician that fits the bill.

   This list shows salaries for various types of internet technicians.

   Type of Internet Technician	Description	Hourly rate
   Internet Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$10-29
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Telephone Calls
   • Email Accounts
   • DSL
   • Inbound Calls
   • Mac OS
   • Windows NT
   • Modem
   • VoIP
   • Dial-Up
   • Internet Connectivity Issues
   • RAN
   • Service Calls
   • Technical Issues

   Check all skills

   Responsibilities:

   • Support 3rd party wireless devices, set up VPN, and manage wireless networks.
   • Develop Java base IAM system components to manage security and authorizations.
   • Identify and resolve Internet connectivity issues with DSL circuits, routers, and PC configurations.
   • Enroll customers for both dial-up and wireless Internet access.
   • Trouble shoot dial-up, modem, windows and browser conflicts.
   • Configure workstation TCP/IP for network connectivity and configure PC's for file and printer sharing.

3. Make a budget

   Including a salary range in your internet technician job description is a great way to entice the best and brightest candidates. An internet technician salary can vary based on several factors:

   • Location. For example, internet technicians' average salary in nebraska is 52% less than in rhode island.
   • Seniority. Entry-level internet technicians earn 65% less than senior-level internet technicians.
   • Certifications. An internet technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an internet technician's salary.

   Average internet technician salary

   $37,615yearly

   $18.08 hourly rate

   ---

   Entry-level internet technician salary

   $22,000 yearly salary

   Updated December 17, 2025

4. Writing an internet technician job description

   An internet technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an internet technician job description:

   Internet technician job description example

   
   
   

   1373 Capital Boulevard

   
   
   

   Reno, NV 89502

   
   
   

   Wednesday, November 9th, 2022

   
   
   

   10:00am - 4:00pm

   
   
   

   $10,000.00 Hire-on bonus offered for Installation Technician (Premises Technician). Not applicable to internal employees. Apply today to learn more!

   
   
   

   This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

   
   
   

   Joining our team comes with amazing perks and benefits:

   
   
   

   • 
     
   • A competitive salary for all levels of experience, including more than $20 per hour with 3+ years of related experience and a post-high school education
   • 
     
   • Incredible opportunities for career growth
   • 
     
   • Medical/Dental/Vision coverage
   • 
     
   • 401(k) plan
   • 
     
   • Tuition reimbursement programs
   • 
     
   • Paid time off
   • 
     
   • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
   • 
     

   
   
   

   What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true no two days will be the same.

   
   
   

   Want to be considered? You'll need to:

   
   
   

   • 
     
   • Work a flexible schedule, including evenings and weekends
   • 
     
   • Possess a valid state driver's license
   • 
     
   • Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs
   • 
     
   • Weigh less than 275 lbs., required for ladder safety
   • 
     
   • At times work in small, confined spaces or aloft (up to 28 ft.)
   • 
     
   • Be available for overtime, emergency callouts and holiday work
   • 
     
   • Identify wire and cable colors
   • 
     
   • Qualify on pre-employment assessments
   • 
     

   
   
   

   • 
     
   • Have a High School Diploma or GED
   • 
     

   
   
   

   Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

   
   
   

   If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

   
   
   

   Ready to take your career on the road to success? Apply today!

   
   
   

   *Hire-on Bonus offered is paid off in increments·

   
   
   

   • 
     
   • 2K After initial training is completed and passed
   • 
     
   • 1K After completion of 6 months of service and employee must meet ALL standards or bonus is forfeited
   • 
     
   • 2K After completion of 1 year of service and employee must meet ALL standards or bonus is forfeited
   • 
     
   • 2.5K After completion of 18 months of service and employee must meet ALL standards or bonus is forfeited
   • 
     
   • 2.5K After completion of 2 years of service and employee must meet ALL standards or bonus is forfeited
   • 
     

   
   
   

   NOTE: Employees that transfer into these locations are not eligible, this is for new hire Premises Technicians only

   
   
   

   Copy this example

   

5. Post your job

   There are a few common ways to find internet technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your internet technician job on Zippia to find and recruit internet technician candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit internet technicians, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   While interviews are great, you will only sometimes learn enough from a conversation with an internet technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new internet technician

   Once you have selected a candidate for the internet technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an internet technician?