Work from Home Inbound Customer Service Representative

Overview:
Join our team as a Work from Home Inbound Customer Service Representative and work from the comfort of your own home. As a representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns. This is a flexible part-time, seasonal role that offers a competitive hourly rate, paid training, and opportunities for upsell commission.
Responsibilities:

* Address customer inquiries and concerns via phone, email, and chat

* Take orders, verify information, track packages, and answer customer questions

* Navigate through multiple systems using your keyboard and function keys

* Work independently from home with minimal supervision

Qualifications:

* 18 years or older

* Lives in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin

* A PC or Laptop with the minimum technical requirements (see below)

* Dedicated high-speed internet with a wired connection

* Ability to work independently and effectively in a home-based environment

Minimum Computer Requirements:

* Current and supported MS Windows 11 Operating System

* Processor: AMD 2.1GHZ or higher or INTEL 1.8GHZ or higher

* 4GB RAM or installed memory

* 10GB of Free Hard Disk Space

* Dedicated High-Speed Internet with a wired connection

Benefits:

* Competitive hourly rate of $14.00 per hour

* Paid training

* Opportunities for upsell commission

* Flexible work schedules

* Employee discounts up to 50%

* Booster Discount Certificates for purchasing company products

* Performance-based pay and incentives

* Shift premium pay for 2nd, 3rd, and weekend shifts

* Holiday pay for employees returning for their fifth consecutive season

* Safety and attendance incentives

* Employee mini-stores with discounted products