Lead help desk technician demographics and statistics in the US
Lead help desk technician demographics research summary. Zippia estimates lead help desk technician demographics and statistics in the United States by using a database of 30 million profiles. Our lead help desk technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about lead help desk technicians after extensive research and analysis:
- There are over 210,599 lead help desk technicians currently employed in the United States.
- 19.1% of all lead help desk technicians are women, while 80.9% are men.
- The average lead help desk technician age is 42 years old.
- The most common ethnicity of lead help desk technicians is White (55.7%), followed by Hispanic or Latino (15.5%), Black or African American (12.5%) and Asian (10.5%).
- In 2022, women earned 98% of what men earned.
- 11% of all lead help desk technicians are LGBT.
- Lead help desk technicians are 54% more likely to work at private companies in comparison to public companies.
On this page
Lead help desk technician demographics by:
Lead help desk technician gender statistics
19.1% of lead help desk technicians are women and 80.9% of lead help desk technicians are men.
- Male, 80.9%
- Female, 19.1%
Lead help desk technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 80.9% |
| Female | 19.1% |
Lead help desk technician gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$61,638
Female income
$60,293
Lead help desk technician gender ratio over time
This data breaks down the percentage of men and women in lead help desk technician positions over time. Currently, 19.1% of lead help desk technicians are female.
Lead help desk technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 76.60% | 23.40% |
| 2011 | 77.46% | 22.54% |
| 2012 | 78.69% | 21.31% |
| 2013 | 79.14% | 20.86% |
| 2014 | 79.46% | 20.54% |
| 2015 | 80.93% | 19.07% |
| 2016 | 81.04% | 18.96% |
| 2017 | 80.96% | 19.04% |
| 2018 | 81.55% | 18.45% |
| 2019 | 80.49% | 19.51% |
| 2020 | 80.90% | 19.10% |
| 2021 | 80.94% | 19.06% |
Lead help desk technician related jobs gender ratio
We compared lead help desk technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Lead Help Desk Technician | 81% | 19% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Lead help desk technician demographics by race
The most common ethnicity among lead help desk technicians is White, which makes up 55.7% of all lead help desk technicians. Comparatively, 15.5% of lead help desk technicians are Hispanic or Latino and 12.5% of lead help desk technicians are Black or African American.
- White, 55.7%
- Hispanic or Latino, 15.5%
- Black or African American, 12.5%
- Asian, 10.5%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.5%
Lead help desk technician race
| Lead help desk technician race | Percentages |
|---|---|
| White | 55.7% |
| Hispanic or Latino | 15.5% |
| Black or African American | 12.5% |
| Asian | 10.5% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.5% |
Lead help desk technician race and ethnicity over time
See how lead help desk technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Lead help desk technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.33% | 12.99% | 7.12% | 12.49% |
| 2011 | 65.04% | 13.08% | 7.27% | 11.99% |
| 2012 | 63.77% | 13.31% | 7.52% | 12.63% |
| 2013 | 62.70% | 12.55% | 8.33% | 13.01% |
| 2014 | 62.41% | 12.77% | 7.98% | 13.72% |
| 2015 | 62.32% | 12.23% | 9.15% | 13.61% |
| 2016 | 62.11% | 12.19% | 9.13% | 13.50% |
| 2017 | 61.33% | 11.86% | 9.58% | 13.90% |
| 2018 | 61.44% | 11.81% | 9.67% | 13.64% |
| 2019 | 59.63% | 11.74% | 10.38% | 14.76% |
| 2020 | 57.59% | 12.31% | 10.16% | 14.93% |
| 2021 | 55.73% | 12.54% | 10.53% | 15.46% |
Lead help desk technician wage gap by race
According to our data, asian lead help desk technicians have the highest average salary compared to other ethnicities. Black or african american lead help desk technicians have the lowest average salary at $59,426.
| Ethnicity | Salary |
|---|---|
| Unknown | $60,213 |
| White | $61,160 |
| Black or African American | $59,426 |
| Asian | $67,317 |
| Hispanic or Latino | $60,393 |
Average lead help desk technician age
See how the average age of lead help desk technicians varies based on ethnicity and gender.
Male
Female
Lead help desk technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Lead help desk technician age breakdown
The average age of lead help desk technicians is 40+ years years old, representing 56% of the lead help desk technician population.
Lead help desk technician age breakdown
| Lead Help Desk Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Lead help desk technician educational attainment
The most common degree for lead help desk technicians is bachelor's degree, with 50% of lead help desk technicians earning that degree. The second and third most common degree levels are associate degree degree at 36% and associate degree degree at 6%.
- Bachelor's, 50%
- Associate, 36%
- High School Diploma, 6%
- Diploma, 3%
- Other Degrees, 5%
Lead help desk technicians by degree level
| Lead help desk technician degree | Percentages |
|---|---|
| Bachelor's | 50% |
| Associate | 36% |
| High School Diploma | 6% |
| Diploma | 3% |
| Other Degrees | 5% |
Lead help desk technician jobs you might like
Lead help desk technician wage gap by degree level
According to the data, lead help desk technicians with a Master's degree earn more than those without, at $70,674 annually. With a Doctorate degree, lead help desk technicians earn a median annual income of $67,812 compared to $62,388 for lead help desk technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $70,674 |
| High School Diploma or Less | $56,556 |
| Bachelor's Degree | $62,388 |
| Doctorate Degree | $67,812 |
| Some College/ Associate Degree | $57,655 |
Lead help desk technician employment statistics
Most lead help desk technicians work for a private in the technology industry.
Company size where lead help desk technicians work
Below, you can see the size of companies where lead help desk technicians work.
Lead help desk technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 29% |
Lead help desk technician jobs by company type
Employees with the lead help desk technician job title have their preferences when it comes to working for a company. For instance, most lead help desk technicians prefer to work at private companies over public companies.
Lead help desk technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 10% |
| Public | 30% |
| Private | 54% |
| Government | 6% |
Lead help desk technician jobs by industry
The most common industries for lead help desk technicians are technology, education and professional.
Lead help desk technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 13% |
| Fortune 500 | 12% |
| Professional | 8% |
| Finance | 8% |
| Education | 8% |
| Telecommunication | 7% |
| Retail | 6% |
| Government | 5% |
| Manufacturing | 5% |
| Health Care | 5% |
| Media | 3% |
| Transportation | 3% |
| Hospitality | 2% |
| Non Profits | 2% |
| Insurance | 2% |
| Real Estate | 2% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Start-up | 1% |
Lead help desk technician turnover and employment statistics
Lead help desk technician unemployment rate over time
The unemployment rate for lead help desk technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Lead help desk technician unemployment rate by year
| Year | Lead help desk technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average lead help desk technician tenure
The average lead help desk technician stays at their job for 1-2 years, based on the 521 lead help desk technicians resumes in Zippia's database.
Lead help desk technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 13% |
| 1-2 years | 38% |
| 3-4 years | 22% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 7% |
Lead help desk technician LGBT ratio compared to similar jobs
Review the percent of lead help desk technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecom Analyst | 7.31% | 19,698 |
| Lead Project Analyst | 8.42% | 187,500 |
| Senior Cognos Developer | 8.46% | 80,156 |
| Information Security Officer | 8.59% | 145,907 |
| Senior Lead Systems Engineer | 9.03% | 251,239 |
| Project Manager Networking | 10.54% | 120,930 |
| Lead Help Desk Technician | 10.88% | - |
Similar lead help desk technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecom Analyst | 7.31% | 19,698 |
| Lead Project Analyst | 8.42% | 187,500 |
| Senior Cognos Developer | 8.46% | 80,156 |
| Information Security Officer | 8.59% | 145,907 |
| Senior Lead Systems Engineer | 9.03% | 251,239 |
| Project Manager Networking | 10.54% | 120,930 |
Foreign languages spoken by lead help desk technicians
The most common foreign language among lead help desk technicians is Spanish at 50.0%. The second-most popular foreign language spoken is Chinese at 7.1% and German is the third-most popular at 7.1%.
- Spanish, 50.0%
- Chinese, 7.1%
- German, 7.1%
- Cantonese, 7.1%
- Japanese, 7.1%
- Other, 21.6%
Lead help desk technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 50.0% |
| Chinese | 7.1% |
| German | 7.1% |
| Cantonese | 7.1% |
| Japanese | 7.1% |
| Other | 21.6% |
