How to hire a lead ramp agent

How to hire a lead ramp agent, step by step

Here's a step-by-step lead ramp agent hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a lead ramp agent job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new lead ramp agent
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the lead ramp agent you need to hire. Certain lead ramp agent roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A lead ramp agent's background is also an important factor in determining whether they'll be a good fit for the position. For example, lead ramp agents from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of lead ramp agent salaries for various roles:

   Type of Lead Ramp Agent	Description	Hourly rate
   Lead Ramp Agent	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$10-19
   Transportation Clerk	As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles... Show more	$9-19
   Passenger Service Agent	Passenger service agents are professionals who work inside airport terminals to provide assistance and related customer services to the airlines they serve. These agents are required to issue airline tickets for clients while checking if their requested dates of flights are available and then prepare their itineraries accordingly... Show more	$11-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Service Aircraft
   • Safety Procedures
   • Aircraft Cargo
   • Air Cargo
   • Belt Loaders
   • Aircraft Weight
   • Commercial Vehicles
   • FAA
   • Conveyor Belts
   • Customer Baggage
   • Equipment Checks
   • TSA
   • Pushback
   • Potable Water

   Check all skills

   Responsibilities:

   • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
   • Assure compliance with federal, state, TSA, local and company regulations.
   • Coordinate daily with gate agents, ticket counter agents, airline dispatchers and TSA inspectors.
   • Train employees in booking and boarding procedures according to FAA rules and regulations write personal reviews following evaluations.
   • Expedite FAA and company mandate examinations.
   • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.

3. Make a budget

   Including a salary range in your lead ramp agent job description is a great way to entice the best and brightest candidates. A lead ramp agent salary can vary based on several factors:

   • Location. For example, lead ramp agents' average salary in arkansas is 45% less than in alaska.
   • Seniority. Entry-level lead ramp agents earn 45% less than senior-level lead ramp agents.
   • Certifications. A lead ramp agent with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a lead ramp agent's salary.

   Average lead ramp agent salary

   $14.42hourly

   $30,001 yearly

   ---

   Entry-level lead ramp agent salary

   $22,000 yearly salary

   Updated January 17, 2026

4. Writing a lead ramp agent job description

   A good lead ramp agent job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a lead ramp agent job description:

   Lead ramp agent job description example

   Great News!
   
   Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! Leading the bag-room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, and stretching.
   
   Primary accountabilities and duties
   
   + Continuously lift/move cargo and baggage from outbound bagroom, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
   
   + Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
   
   + Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities, and other aircraft.
   
   + Operate motorized equipment.
   
   + Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
   
   + Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
   
   + Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security and all government statutory requirements.
   
   + Performs other duties that may be assigned.
   
   Candidate requirements
   
   + Must be at least 18 years of age.
   
   + Must pass drug test.
   
   + Must be able to speak, read and write in English proficiently
   
   + Valid driver's license.
   
   + Must be available and flexible to work variable shifts including weekends and holidays.
   
   + Work is done primarily outdoors. Must be comfortable working in all weather conditions.
   
   + Prior Supervisor skills a plus, previous Ramp/Airline experience required.
   
   + Must successfully complete and pass Lead Academy
   
   + Able to comfortably and continuously lift/move 70 lbs.
   
   Qualifications
   
   Education
   
   Preferred
   
   + High School or better
   
   Licenses & Certifications
   
   Required
   
   + EMPLOYEE BADGE
   
   + DRIVERS LICENSE
   
   Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
   
   The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

   Copy this example

   

5. Post your job

   There are a few common ways to find lead ramp agents for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your lead ramp agent job on Zippia to find and recruit lead ramp agent candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit lead ramp agents, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new lead ramp agent

   Once you've found the lead ramp agent candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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