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Job outlook for lead support engineers in the United States
Lead support engineer job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected lead support engineer job growth rate is 10% from 2018-2028.
About 83,100 new jobs for lead support engineers are projected over the next decade.
Lead support engineer salaries have increased 9% for lead support engineers in the last 5 years.
There are over 30,121 lead support engineers currently employed in the United States.
There are 149,550 active lead support engineer job openings in the US.
The average lead support engineer salary is $112,919.
Are lead support engineer jobs in demand?
Lead support engineer job and salary trends over time
Lead support engineer jobs over time
Lead support engineer job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 30,121 | 0.01% |
| 2020 | 35,199 | 0.01% |
| 2019 | 11,783 | 0.00% |
| 2018 | 21,948 | 0.01% |
| 2017 | 21,495 | 0.01% |
Average lead support engineer salary over time
Lead support engineer salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $112,919 | $54.29 | +3.4% |
| 2024 | $109,198 | $52.50 | +2.3% |
| 2023 | $106,726 | $51.31 | +1.5% |
| 2022 | $105,114 | $50.54 | +1.7% |
| 2021 | $103,397 | $49.71 | +1.6% |
Lead support engineer jobs by state
Most common states for lead support engineers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 653 | 94% |
| 2 | South Dakota | 869,666 | 329 | 38% |
| 3 | Virginia | 8,470,020 | 2,897 | 34% |
| 4 | Kansas | 2,913,123 | 978 | 34% |
| 5 | Alaska | 739,795 | 249 | 34% |
| 6 | Washington | 7,405,743 | 2,369 | 32% |
| 7 | New Mexico | 2,088,070 | 664 | 32% |
| 8 | Michigan | 9,962,311 | 2,756 | 28% |
| 9 | Montana | 1,050,493 | 294 | 28% |
| 10 | Colorado | 5,607,154 | 1,530 | 27% |
| 11 | Arkansas | 3,004,279 | 801 | 27% |
| 12 | Nebraska | 1,920,076 | 510 | 27% |
| 13 | Maryland | 6,052,177 | 1,594 | 26% |
| 14 | Nevada | 2,998,039 | 788 | 26% |
| 15 | Massachusetts | 6,859,819 | 1,722 | 25% |
| 16 | Idaho | 1,716,943 | 433 | 25% |
| 17 | California | 39,536,653 | 9,580 | 24% |
| 18 | Oregon | 4,142,776 | 959 | 23% |
| 19 | New Hampshire | 1,342,795 | 313 | 23% |
| 20 | Utah | 3,101,833 | 681 | 22% |
Most common cities for lead support engineers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Tampa | 3 | 1% | $90,289 |
| 2 | Brooklyn Park | 1 | 1% | $93,631 |
| 3 | Boston | 1 | 0% | $118,627 |
| 4 | Kansas City | 1 | 0% | $115,951 |
| 5 | Los Angeles | 1 | 0% | $121,426 |
| 6 | Plano | 1 | 0% | $108,755 |
Lead Support Engineer job outlook: Expert opinions
Our panel of lead support engineer experts
San Jose State University
Seattle University
University of South Alabama
University of Minnesota - Duluth
New Jersey Institute of Technology
Weber State University
Southern Illinois University Edwardsville
California Polytechnic State University-San Luis Obispo
Missouri University of Science and Technology
Bellingham Technical College
University of South Alabama
North Carolina State University
Stevens Institute of Technology
Massachusetts Maritime Academy
Worcester Polytechnic Institute
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Kambiz Farahmand Ph.D., P.E.: Hit the ground running. If you are asked to put in 40 hours work 50 hours. Prove yourself and always take on new challenges since that is how you grow.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Julie Brandis: The nation needs engineers across many disciplines. There isn’t one skill that is needed. Honesty and integrity (do what’s right, be honest and be dependable) Leadership - ability to meet deadlines, resolve conflict, balance competing demands, communicate in groups and influence peers, manage budgets
Christopher Misorski FASM
Brunswick Technical Fellow-Materials Product Development & EngineeringWhat will help Lead Support Engineers increase their earning potential?
Christopher Misorski FASM: Maximizing salary potential at the start of your career is not a clear pathway generally. One way that you can be considered more valuable, and hence worth a better salary, is to have participated in a co-op or internship program with a company in your field. This experience gives employers some confidence that you were able to carry out assignments and thrive in a workplace environment. The employer that you worked for may be inclined to offer you a position upon graduation and you are now worth more because you have already proven to them your abilities. Even if they don’t offer you a job (no appropriate open position may be available) your ability to discuss your experiences with the HR recruiter or hiring manager at another company can instill confidence in your selection as a hire. Just remember, if you tell them you did a project, be prepared to explain it so it doesn’t appear you were just in the background of this project, just going along for the ride.
Professor Winncy Du
Professor, PhD, PE, ASME FellowSan Jose State University
Mechanical Engineering
What general advice would you give to a Lead Support Engineer?
Professor Winncy Du: Keep Engineering Ethics in mind -- protect the public and the engineers themselves. Make sure that they know and understand the core concepts of their field. No matter what they design, they need to follow the industrial standards or grades, and safety measurements closely. Check, check, and double check, especially when they design biomedical devices, mobile robots, autonomous vehicles or drones, and automated material handling systems. I saw increasing engineers' designs or products challenged by the prospect of being deposed in the courtroom.
What general advice would you give to a Lead Support Engineer?
Thomas Congedo PhD: Of course there will always be new software tool developments. But far more important will be developing comprehension of and analytic ability in new reactor and system types - for example, non water-cooled power systems. Again, this is driven by your healthy curiosity.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Thomas Congedo PhD: That comes from your ability to focus on technical product of the highest quality, always seeking to truly understand the customer’s needs. For example, often a customer will phrase a problem by stating the solution he or she assumes. Taking the time to respectfully draw out the thinking further can make you the customer’s hero, and this makes you the person likely to be selected for the challenging and most rewarded assignments.
Jhon Smith
Associate Professor and Director of MS in Structural EngineeringSeattle University
Civil Engineering
What general advice would you give to a Lead Support Engineer?
Jhon Smith: Do not be afraid to ask questions to your supervisors (although do not take it to an extreme and become demanding—show initiative). You get the fundamentals of engineering at school and you are equipped to use them but it takes a few years to feel comfortable. Engineering is a profession of practice and it is only through practice that you best learn it.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Jhon Smith: Expand your network, join professional organizations and committees, become valuable in whatever company you work for, never stop learning, seek for opportunities for professional work, get your PE license. After these you will become more valuable naturally and could comfortably ask for a promotion or a salary increase because you’d know you deserve it.
What general advice would you give to a Lead Support Engineer?
Sean Walker: Model Based Systems Engineering (MBSE) and Artificial Intelligence (AI) are going to be incredibly important in Systems Engineering over the next 3-5 years. MBSE has already become quintessential to the practice of Systems Engineering, which is why it has become a staple of our Master's and Doctoral programs. AI, of course, is changing almost every technical field and will be important to Systems Engineers as well. For Systems Engineers, the challenge will be understanding how and when to apply AI to solve systemic problems. Of course, both of these elements must be applied with an understanding of sociotechnical systems concerns. An engineer with the skills to apply MBSE and AI without losing sight of the humans in the system will be highly sought after.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Sean Walker: To maximize your salary, it is really essential to learn the tools and methods associated with Systems Engineering while also maintaining a sense of creativity. Employers are not only looking for engineers with the ability to apply specific tools but also the ability to think creatively to solve complex systems problems. I often encourage my students to maintain their creative hobbies so that they don't lose those skills. But, more immediately, gaining a graduate education in Systems Engineering can help any engineer increase their earning potential.
What will help Lead Support Engineers increase their earning potential?
Sean Walker: I think the best advice for a new Systems Engineer, or really any engineer, is to be observant. One of the best things you can do when starting to apply the theoretical aspects that you've learned in school to your new career is to watch and listen to how experienced Systems Engineers practice in the field. This doesn't mean that you can't offer ideas or perspectives that are new, but that there will be challenges in your field that - due to the breadth of Systems Engineering - may not have been covered in your education.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Richard Davis: Engineers engage in various daily activities that are intellectually stimulating and rewarding. Every task is a step toward a tangible accomplishment, from innovating, designing, testing, and implementing new technologies to troubleshooting and optimizing existing systems to reduce costs, increase productivity, and improve quality. They may spend time in meetings discussing project progress, collaborating with colleagues, and planning future steps, all of which contribute to the sense of achievement. Engineers often use software tools to create designs, analyze data, and simulate systems, further enhancing their productivity and satisfaction. Depending on the field, they might spend time in labs conducting experiments, on-site overseeing construction or manufacturing processes, or in offices working on plans and reports, all of which are opportunities to see their work come to fruition. Entry-level Engineers: A bachelor's degree in engineering trains engineers with strong analytical and problem-solving skills. Entry-level engineers might start with tasks like data collection and analysis or assisting senior engineers with projects. Entry-level engineers might also spend time shadowing more experienced colleagues, attending training sessions, and gradually taking on more responsibility and management as they gain experience.
What will help Lead Support Engineers increase their earning potential?
Richard Davis: Engineering offers career opportunities across various industries, from technology and healthcare to infrastructure and environmental sustainability. With technological advancements and the increasing complexity of global challenges, such as climate change, food and clean water, and urbanization, engineers are in high demand to develop innovative solutions. For example, environmental engineers are crucial in developing sustainable solutions to reduce pollution and conserve resources. Engineering provides opportunities for creativity and problem-solving, making it a rewarding career choice for those who enjoy tackling complex problems. The global focus on sustainability and renewable energy presents exciting prospects for engineers to contribute to meaningful projects that positively impact society and the environment.
What general advice would you give to a Lead Support Engineer?
Mishah Salman Ph.D.: An underappreciated skill that I think will become more sought-after is the ability to validate computer-made decisions and their shortcomings. With the growing prominence of AI use in design, problem solving, and decision making, the engineering field will need experts to error-check decisions made using these technologies. Sometimes there are unexplored gaps that these technologies overlook, and sometimes there are biases or inappropriate assumptions baked into AI-based results. Humans are inherently imaginative and creative. We excel at picking up on things that computer algorithms may miss. Talented experts that recognize and address these issues will remain invaluable in the workforce. Another indispensable skill that is often overlooked in engineering is effective interpersonal communication. Whether in a teamwork context, a leadership role, or a client interaction, competent communication is crucial. This can take the form of conversation, live presentations, written correspondence, and beyond. People that hone their communication skills are often recognized, and tend to be the individuals that are promoted to more senior roles.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Mishah Salman Ph.D.: To maximize salary potential, I recommend growing your professional network and being flexible within your career. Attending professional gatherings and rubbing shoulders goes a very long way. It’s amazing how you can casually bump into some well-respected team leader that’s trying to fill an opening or glean information about a new project that needs fresh talent. Network with people in diverse fields and roles. You never know who knows who. Making a positive impression and having someone recognize your name down the line can go a very long way!
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Mansooreh Mollaghasemi Ph.D.: Concurrent with building technical skills, they must build soft skills such as communication, teamwork, problem-solving, and leadership. These skills are often the differentiators between good and great engineers.
What will help Lead Support Engineers increase their earning potential?
Megumi Usui: Even after obtaining a degree, it is crucial to recognize that continuous learning is a fundamental aspect of professional development in the workplace. One must cultivate an open-minded attitude and demonstrate a willingness to acquire new knowledge and skills at any time and in any context. Effective communication with colleagues and clients is essential for successful collaboration and project execution. It is important to understand that the professional environment is significantly different from the academic setting. In a company, the focus is delivering work that meets the expectations and standards set by the employer and satisfies the needs of clients, rather than merely fulfilling personal criteria. Furthermore, it is imperative to produce high-quality work consistently. Mediocre performance is unacceptable, and organizations will not hesitate to seek replacements if the work delivered does not meet their standards. Ensuring that your work is thorough, precise, and aligns with the company's objectives is critical for maintaining the position and advancing their career.
What general advice would you give to a Lead Support Engineer?
Michael Denn: 1. Become the expert in whatever you do. 2. Understand how your work fits into the bigger picture and keep that in mind when you do your work. 3. Keep learning! Your engineering degree is not the end of your education! 4. Take stretch assignments and opportunities whenever you can.
What will help Lead Support Engineers increase their earning potential?
Michael Denn: The answers to this question are largely the same as the answer to question 1. However, here are some additional points: 1. Excel in your job. Become the person everyone goes to for whatever type of work you do. 2. Develop and maintain a career plan. Make sure your assignments and tasks align with your plan. When you have the opportunity to change positions, keep you plan in mind.
What will help Lead Support Engineers increase their earning potential?
Dr. Elizabeth Adams PhD, PE: My personal recommendation for maximizing your salary potential is to play the long game. Focus on learning and becoming an expert in your field – find the area you enjoy working in and get really good at it. Maybe it’s bridge construction, maybe it’s electrical infrastructure, maybe it’s project management. Internships and co-op experiences during your college years are invaluable as they are excellent resume boosters and networking opportunities, and they can help you differentiate between areas you are more and less interested in.
What will help Lead Support Engineers increase their earning potential?
Dr. Kelvin Erickson: a. Artificial Intelligence - The use of artificial intelligence as a tool in engineering has been around for awhile, but there have not been many successes. There is a lot more interest now, which I expect will eventually find some uses. Programming - The programming may not be in the “traditional” language sense. But, one will be faced with an occasional programming task like writing an Excel macro, or a JavaScript or Python script.
Kyle Miller
Welding Technologies instructor - Pipe TradesBellingham Technical College
Precision Metal Working
What general advice would you give to a Lead Support Engineer?
Kyle Miller: The advice I feel the most compelled to offer, based on personal experience, is to embrace the first few years in the field as a nebulous growth period. There is often a rush for graduates to 'realize their identity' in the field, at the risk of narrowing their potential in the trades. The first year or two is a great time to shake every hand and make every acquaintance possible. A lot of those interactions can help guide a trades-person along a pathway they didn't realize was possible upon their first steps into the working world.
Edmund Spencer
Associate ProfessorUniversity of South Alabama
Electrical, Electronics, And Communications Engineering
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Edmund Spencer: Look for jobs that have the highest technical content, and try to develop entrepreneurial skills early.
What general advice would you give to a Lead Support Engineer?
Alexey Gulyuk: In my opinion, being an engineer is to be a problem-solver. Regardless of the conditions and situations. As one of my colleagues and mentors said: 'I am an engineer, I can learn and fix anything' - this was a short comment regarding some questionable repairs offered by a car mechanic. For people who are curious, this is the perfect field to be at: you continuously learn new things about yourself and about the world around us. Being an engineer also means that you have access and able to interact with the smartest people: every day my colleagues share some new facts, and this challenges you and allows you to grow professionally. Live and learn in action. Lastly, being an engineer opens the path to make some real societal impact - in essence, most of the things that changed the world one day and are essential to us nowadays were created by great engineers like DaVinci, Rutherford, Marconi, Benz, or Wright brothers.... As of the dislikes. One can mention things like heavy workload and endless learning. Everything comes at a price, and, sometimes, engineers cannot balance work and life. Moreover, being surrounded by intelligent and straightforward people sometimes may be a challenge, and having scientific disputes can be something that drains your batteries very fast. In many instances, the bright ideas may hit the wall of lack of the resources available, while some scientists may not be that realistic with their budgeting expectations.... Lastly, setting up experiments require rigorous planning and following all the safety protocols - sometimes, this may impose some limitations on the activities planned initially. Again, live and learn and adjust according to the external conditions.... However, despite all challenges, many people will definitely find engineering rewarding and very opportunistic field to join and thrive at.
What general advice would you give to a Lead Support Engineer?
Anthony Barrese: Pursue opportunities to broaden your experience across systems engineering, development, integration and test, field sales support and professional services positions. Generalist experience becomes invaluable with career advancement. Running a team is much more feasible for leaders who understand the process behind the work their reports deliver.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Anthony Barrese: There are many paths leading to increased salary potential. Rapidly developing a deep understanding of customer environments and needs can be one of those, but is often not sufficient on its own. Cultivating strong communication skills, building relationships across the business and distinguishing yourself as a leader will all position you for career advancement and the compensation increases that go along with that.
What will help Lead Support Engineers increase their earning potential?
Anthony Barrese: The ability to listen to the customer is the most critical skill. Deeply understanding the needs of the end user ensures business success. In addition, digital engineering environments and digital twin technology in particular, will become increasingly important. These tools enable gains in efficiency and promote enhanced quality.
What general advice would you give to a Lead Support Engineer?
Mark Whalen P.E.: A system engineer designs, develops, and manages complex technical systems across a large variety of industries. This can include defining solutions to system-level problems, plus allocating requirements, technologies and team member tasking at a project level, as well as communicating complex ideas and systems to key stakeholders.
An entry-level system engineer will typically apply advanced mathematical techniques to solve system-level technical problems, as well as installing, testing, and troubleshooting complex operating systems
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Mark Whalen P.E.: Many system engineers enjoy working across all technologies at a higher organizational level, and interacting with all types of technologists to manage and implement complex technical systems.
Many system engineers can feel challenged by their lack of depth of understanding of particular technologies compared to technical specialists.
What will help Lead Support Engineers increase their earning potential?
Mark Whalen P.E.: There are many complex systems in existence or being developed that require knowledge and experience across many different technologies. Also, system engineering careers can often lead to managerial positions like becoming a project manager, operations manager or chief engineer.
What general advice would you give to a Lead Support Engineer?
Don Gelosh Ph.D.: Systems Engineering is a contact sport. As a systems engineer you are expected to be a leader.
Successful systems engineers are those who get out of their office and engage with other
engineers and technicians who work on complex systems. On any given day, systems engineers
could be working on a team, possibly leading that team, in one of the several phases of the
design and development effort. They may be working with stakeholders to determine their
requirements for the complex system or they may be working with validation test engineers to
determine if the complex system will satisfy the stakeholders needs.
While it would be expected that you are very knowledgeable in a few discipline areas, such as
electrical, mechanical or chemical engineering, you are not expected to be an expert in all
areas. However, you would be expected to know the experts in those fields and others and
how they should be involved in the overall development process. You would be expected to
understand the many processes of systems engineering and how each process contributes to
the success of the complex system.
You would also be expected to thoroughly understand any other systems and the operational
environment that will interface and interact with your system. As a systems engineer, you
would be expected to understand the big picture of the complex system.
What Lead Support Engineer skills would you recommend for someone trying to advance their career?
Don Gelosh Ph.D.: Being a systems engineer provides you with many opportunities to learn and grow. Systems engineers
have the opportunity to learn all they can about a specific engineering discipline field of choice (i.e.,
electrical, mechanical, chemical, power, etc.). Systems engineers are also expected to learn in general
what engineers and technicians in other disciplines do on a daily basis. Systems engineers should talk to
other systems engineers about their daily activities as much as possible. Systems engineers should learn
how to lead people and manage resources; they should learn how to both lead and serve on teams.
Systems engineers should prepare themselves through education, training, and experience for
opportunities to grow and take on new responsibilities.
One dislike may be the long hours in dealing with the challenges of developing complex systems.
However, if you enjoy this type of work, the rewards of leading and managing the creation of successful
systems will be worth the effort it takes.
What will help Lead Support Engineers increase their earning potential?
Don Gelosh Ph.D.: There is a great demand for those who can understand the big picture as well as knowing the
smallest detail in the development and delivery of complex systems. It is very important that
everyone involved in the engineering of complex systems works from the same requirements
and understands the intended operational environment. Systems engineers facilitate this
common understanding of the target system, interconnected systems and the operational
environment.
Today's advanced technology and systems that utilize that technology are increasingly
becoming more complex and more challenging to develop and deliver. This requires a different
type of engineer, one who has both in-depth technical knowledge and leadership skills.
Systems engineers who understand these requirements and can deliver successful complex
systems will always be in demand.