Lead technical support representative demographics and statistics in the US
Lead technical support representative demographics research summary. Zippia estimates lead technical support representative demographics and statistics in the United States by using a database of 30 million profiles. Our lead technical support representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about lead technical support representatives after extensive research and analysis:
- There are over 29,132 lead technical support representatives currently employed in the United States.
- 29.7% of all lead technical support representatives are women, while 70.3% are men.
- The average lead technical support representative age is 42 years old.
- The most common ethnicity of lead technical support representatives is White (55.9%), followed by Hispanic or Latino (16.5%), Asian (11.5%) and Black or African American (10.4%).
- In 2022, women earned 97% of what men earned.
- 11% of all lead technical support representatives are LGBT.
- Lead technical support representatives are 58% more likely to work at private companies in comparison to public companies.
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Lead technical support representative demographics by:
Lead technical support representative gender statistics
29.7% of lead technical support representatives are women and 70.3% of lead technical support representatives are men.
- Male, 70.3%
- Female, 29.7%
Lead technical support representative gender ratio
| Gender | Percentages |
|---|---|
| Male | 70.3% |
| Female | 29.7% |
Lead technical support representative gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$87,245
Female income
$84,923
Lead technical support representative gender ratio over time
This data breaks down the percentage of men and women in lead technical support representative positions over time. Currently, 29.7% of lead technical support representatives are female.
Lead technical support representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 64.60% | 35.40% |
| 2011 | 65.70% | 34.30% |
| 2012 | 67.31% | 32.69% |
| 2013 | 67.90% | 32.10% |
| 2014 | 68.33% | 31.67% |
| 2015 | 70.29% | 29.71% |
| 2016 | 70.44% | 29.56% |
| 2017 | 70.34% | 29.66% |
| 2018 | 71.14% | 28.86% |
| 2019 | 69.70% | 30.30% |
| 2020 | 70.26% | 29.74% |
| 2021 | 70.31% | 29.69% |
Lead technical support representative related jobs gender ratio
We compared lead technical support representatives with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Lead Technical Support Representative | 70% | 30% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Lead technical support representative demographics by race
The most common ethnicity among lead technical support representatives is White, which makes up 55.9% of all lead technical support representatives. Comparatively, 16.5% of lead technical support representatives are Hispanic or Latino and 11.5% of lead technical support representatives are Asian.
- White, 55.9%
- Hispanic or Latino, 16.5%
- Asian, 11.5%
- Black or African American, 10.4%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Lead technical support representative race
| Lead technical support representative race | Percentages |
|---|---|
| White | 55.9% |
| Hispanic or Latino | 16.5% |
| Asian | 11.5% |
| Black or African American | 10.4% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Lead technical support representative race and ethnicity over time
See how lead technical support representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Lead technical support representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.52% | 10.79% | 8.11% | 13.57% |
| 2011 | 65.22% | 10.88% | 8.26% | 13.08% |
| 2012 | 63.95% | 11.12% | 8.51% | 13.72% |
| 2013 | 62.89% | 10.36% | 9.32% | 14.09% |
| 2014 | 62.60% | 10.57% | 8.97% | 14.80% |
| 2015 | 62.50% | 10.04% | 10.15% | 14.69% |
| 2016 | 62.29% | 10.00% | 10.12% | 14.58% |
| 2017 | 61.51% | 9.67% | 10.58% | 14.98% |
| 2018 | 61.62% | 9.62% | 10.66% | 14.72% |
| 2019 | 59.81% | 9.54% | 11.37% | 15.84% |
| 2020 | 57.77% | 10.12% | 11.15% | 16.01% |
| 2021 | 55.92% | 10.35% | 11.52% | 16.54% |
Lead technical support representative wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $84,785 |
| White | $86,418 |
| Black or African American | $83,431 |
| Asian | $97,176 |
| Hispanic or Latino | $85,094 |
Average lead technical support representative age
See how the average age of lead technical support representatives varies based on ethnicity and gender.
Male
Female
Lead technical support representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Lead technical support representative age breakdown
The average age of lead technical support representatives is 40+ years years old, representing 56% of the lead technical support representative population.
Lead technical support representative age breakdown
| Lead Technical Support Representative Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Lead technical support representative educational attainment
The most common degree for lead technical support representatives is bachelor's degree, with 41% of lead technical support representatives earning that degree. The second and third most common degree levels are associate degree degree at 39% and associate degree degree at 10%.
- Bachelor's, 41%
- Associate, 39%
- High School Diploma, 10%
- Diploma, 5%
- Other Degrees, 5%
Lead technical support representatives by degree level
| Lead technical support representative degree | Percentages |
|---|---|
| Bachelor's | 41% |
| Associate | 39% |
| High School Diploma | 10% |
| Diploma | 5% |
| Other Degrees | 5% |
Lead technical support representative jobs you might like
Lead technical support representative wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $103,134 |
| High School Diploma or Less | $78,530 |
| Bachelor's Degree | $88,545 |
| Doctorate Degree | $98,050 |
| Some College/ Associate Degree | $80,400 |
Lead technical support representative employment statistics
Most lead technical support representatives work for a private in the technology industry.
Company size where lead technical support representatives work
Below, you can see the size of companies where lead technical support representatives work.
Lead technical support representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 24% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 28% |
| > 10,000 employees | 26% |
Lead technical support representative jobs by company type
Employees with the lead technical support representative job title have their preferences when it comes to working for a company. For instance, most lead technical support representatives prefer to work at private companies over public companies.
Lead technical support representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 38% |
| Private | 58% |
| Government | 2% |
Lead technical support representative jobs by industry
The most common industries for lead technical support representatives are technology, telecommunication and professional.
Lead technical support representative industry statistics
| Industry | Percentages |
|---|---|
| Technology | 25% |
| Telecommunication | 15% |
| Professional | 10% |
| Fortune 500 | 9% |
| Manufacturing | 7% |
| Media | 7% |
| Finance | 5% |
| Health Care | 4% |
| Internet | 4% |
| Retail | 4% |
| Start-up | 2% |
| Construction | 2% |
| Transportation | 1% |
| Government | 1% |
| Non Profits | 1% |
| Hospitality | 1% |
| Automotive | 1% |
| Education | 1% |
| Insurance | 1% |
Lead technical support representative turnover and employment statistics
Lead technical support representative unemployment rate over time
The unemployment rate for lead technical support representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Lead technical support representative unemployment rate by year
| Year | Lead technical support representative unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average lead technical support representative tenure
The average lead technical support representative stays at their job for 1-2 years, based on the 370 lead technical support representatives resumes in Zippia's database.
Lead technical support representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 11% |
| 1-2 years | 41% |
| 3-4 years | 22% |
| 5-7 years | 13% |
| 8-10 years | 7% |
| 11+ years | 6% |
Lead technical support representative LGBT ratio compared to similar jobs
Review the percent of lead technical support representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Provisioning Analyst | 7.31% | 9,686 |
| Engineering Systems Analyst | 8.42% | 192,726 |
| Senior Tableau Developer | 8.46% | 170,335 |
| Senior Information Security Analyst | 8.59% | 113,001 |
| Network Administrator Internship | 9.03% | 147,446 |
| Document Control Specialist | 10.54% | 34,011 |
| Lead Technical Support Representative | 10.88% | - |
Similar lead technical support representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Provisioning Analyst | 7.31% | 9,686 |
| Engineering Systems Analyst | 8.42% | 192,726 |
| Senior Tableau Developer | 8.46% | 170,335 |
| Senior Information Security Analyst | 8.59% | 113,001 |
| Network Administrator Internship | 9.03% | 147,446 |
| Document Control Specialist | 10.54% | 34,011 |
Foreign languages spoken by lead technical support representatives
The most common foreign language among lead technical support representatives is Spanish at 61.5%. The second-most popular foreign language spoken is Portuguese at 7.7% and Chinese is the third-most popular at 7.7%.
- Spanish, 61.5%
- Portuguese, 7.7%
- Chinese, 7.7%
- Japanese, 7.7%
- Hebrew, 7.7%
- Other, 7.7%
Lead technical support representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 61.5% |
| Portuguese | 7.7% |
| Chinese | 7.7% |
| Japanese | 7.7% |
| Hebrew | 7.7% |
| Other | 7.7% |
