How to hire a liability claims manager

How to hire a liability claims manager, step by step

Here's a step-by-step liability claims manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a liability claims manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new liability claims manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your liability claims manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a liability claims manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect liability claims manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of liability claims manager salaries for various roles:

   Type of Liability Claims Manager	Description	Hourly rate
   Liability Claims Manager	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more	$14-61
   Claim Processor	A Claims Processor is responsible for processing and verifying insurance claims, in adherence to the policies, laws, and regulations of the company involved. Aside from examining its authenticity, they must also oversee new policies and recommend modifications should it be needed... Show more	$12-29
   Claims Representative	A Claims Representative is an agent who works for insurance companies in order to investigate and settle claims. The agent acts as an intermediary between customers and insurance companies by evaluating the customers' facts surrounding claims and determining whether the loss is covered or should be compensated... Show more	$13-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Litigation
   • Claims Management
   • Insurance Claims
   • Mediation
   • Claims Process
   • Claims Handling
   • Professional Liability
   • Insurance Coverage
   • Defense Counsel
   • Employee Development
   • Workers Compensation
   • Liability Claims
   • Litigation Management
   • Settlement Authority

   Check all skills

   Responsibilities:

   • Manage and develop a mix liability team of litigation, attorney represent and direct or field representatives.
   • Spearhead a team of professionals train to eliminate need for litigation and regulate expenditures.
   • Mentore less experience and newer employees in career development and individual development plans to facilitate future leadership candidates for the enterprise.
   • Draft policies of insurance and advise as to underwriting issues, audits, strategies and DOI complaints.

3. Make a budget

   Including a salary range in your liability claims manager job description is a great way to entice the best and brightest candidates. A liability claims manager salary can vary based on several factors:

   • Location. For example, liability claims managers' average salary in north dakota is 54% less than in washington.
   • Seniority. Entry-level liability claims managers earn 76% less than senior-level liability claims managers.
   • Certifications. A liability claims manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a liability claims manager's salary.

   Average liability claims manager salary

   $63,970yearly

   $30.75 hourly rate

   ---

   Entry-level liability claims manager salary

   $31,000 yearly salary

   Updated December 26, 2025

4. Writing a liability claims manager job description

   A good liability claims manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a liability claims manager job description:

   Liability claims manager job description example

   W ork Schedule :
   
   This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday from 8:00 am to 5:00 pm. Hours may vary based on the operational needs of the department.
   
   Be part of something remarkable
   
   Join the #1 hospital in Wisconsin!
   
   We are seeking a Hospital Professional Liability Claims Manager to:
   

   • Manage Medical Professional and General Liability claims within UW Health standards and best practices to ensure fair claims management, integrity and quality service.
   • Set strategy for the resolution of claims and lawsuits.
   • Advise and support UW Health providers and staff throughout the claims process.
   • Utilize risk management information systems to process claims and analyze risk management information.
   • Provide or assist with risk management training and educational programs.

   
   
   Education :
   
   Minimum -Bachelor's Degree in risk management, legal studies, nursing, or closely related field
   
   Preferred - Masters of Science in Nursing or Juris Doctorate
   
   Work Experience :
   
   Minimum -Three (3) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
   
   Preferred -Seven (7) years' experience managing professional and general liability claims for a hospital system, an insurance carrier, a self-insured environment or in a law firm setting or combination thereof.
   
   Licenses and Certifications :
   
   Minimum - Ability to obtain Associate in Claims (AIC) or Certified Professional in Health Care Risk Management (CPHRM), Associate Risk Management (ARM) or other related insurance certification or licensure within two years of hire.
   
   Our Commitment to Diversity, Equity, and Inclusion
   
   UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
   
   View Full Job Description
   
   UW Hospital and Clinics benefits

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right liability claims manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your liability claims manager job on Zippia to find and recruit liability claims manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with liability claims manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new liability claims manager

   Once you've decided on a perfect liability claims manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new liability claims manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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