How to hire a lobby porter

How to hire a lobby porter, step by step

Here's a step-by-step lobby porter hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a lobby porter job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new lobby porter
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the lobby porter you need to hire. Certain lobby porter roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A lobby porter's background is also an important factor in determining whether they'll be a good fit for the position. For example, lobby porters from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents lobby porter salaries for various positions.

   Type of Lobby Porter	Description	Hourly rate
   Lobby Porter		$11-20
   Baggage Handler	Baggage handlers are skilled employees who are responsible for loading and unloading travelers' baggage and other cargo at airports. These handlers are required to handle weighty baggage and cargo by operating conveyor belts, tugs, and tow tractors... Show more	$10-37
   Doorman	A doorman is responsible for welcoming guests at the entrance of an establishment, verifying their identity and visiting purpose, as well as checking their baggage to inspect possible restricted items or harmful materials. A doorman ensures the safety and security of the building, including inspection of packages and other deliveries, and reporting any suspicious activities within the premises... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cleanliness
   • Guest Rooms
   • Public Restrooms
   • Public Bathrooms
   • Guest Satisfaction
   • Clean Linen
   • Customer Service
   • Urinals
   • Assist Front Desk

   Responsibilities:

   • Complete turn down service to VIP guests.
   • Maintain overall hotel cleanliness and perform daily setups for special function events.
   • Prepare cleaning solutions as necessary and follow safety procedures as prescribed by OSHA.
   • Maintain tidiness of lobby area by bussing and cleaning tables and disposing of garbage.

3. Make a budget

   Including a salary range in your lobby porter job description is one of the best ways to attract top talent. A lobby porter can vary based on:

   • Location. For example, lobby porters' average salary in louisiana is 52% less than in north dakota.
   • Seniority. Entry-level lobby porters 45% less than senior-level lobby porters.
   • Certifications. A lobby porter with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a lobby porter's salary.

   Average lobby porter salary

   $15.22hourly

   $31,649 yearly

   ---

   Entry-level lobby porter salary

   $23,000 yearly salary

   Updated December 16, 2025

4. Writing a lobby porter job description

   A good lobby porter job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a lobby porter job description:

   Lobby porter job description example

   A Lobby Porter is responsible for general cleaning and maintaining to deliver an excellent Guest and Member experience\.
   **What will I be doing?**
   
   As a Lobby Porter, you are responsible for general cleaning and maintaining to deliver an excellent Guest and Member experience\. A Lobby Porter will also be required to greet guests and ensure corridors are kept tidy\. Specifically, you will be responsible for performing the following tasks to the highest standards:
   
   + Greet guests in public areas and rooms in a warm and friendly manner
   + Ensure corridors are kept clear at all times
   + Achieve positive outcomes from guest queries in a timely and efficient manner
   + Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
   + Carry out lost property procedures
   + Ensure chemicals are used and stored correctly
   + Report maintenance issues
   + Comply with hotel security, fire regulations and all health and safety legislation
   + Dispose of waste accordingly
   + Be environmentally aware
   
   A Lobby Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
   
   + Positive attitude
   + Good communication skills
   + Ability to work under pressure
   + Ability to work on own or in teams
   + Commitment to deliver high levels of service to guests
   + Methodical and well organised
   
   It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
   
   + Previous experience in similar role
   
   **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
   
   **Job:** _Housekeeping and Laundry_
   
   **Title:** _Lobby Porter \(PM Shift\)\-Signia by Hilton San Jose_
   
   **Location:** _null_
   
   
   **EOE/AA/Disabled/Veterans**

   Copy this example

   

5. Post your job

   To find lobby porters for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any lobby porters they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level lobby porters with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your lobby porter job on Zippia to find and recruit lobby porter candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit lobby porters, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new lobby porter

   Once you've found the lobby porter candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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