How to hire a loss control manager

How to hire a loss control manager, step by step

Here's a step-by-step loss control manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a loss control manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new loss control manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the loss control manager you need to hire. Certain loss control manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect loss control manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of loss control manager salaries for various roles:

   Type of Loss Control Manager	Description	Hourly rate
   Loss Control Manager		$29-58
   Director-Loss Prevention	The loss prevention director's role is to safeguard company assets by continuously maintaining and improving store profitability by implementing and developing security and safety programs for employees and customers. Typically, they manage a retail store's inventory loss due to shoplifting, cash handling theft, error, or any fraudulent activity... Show more	$29-64
   Loss Prevention Supervisor	A loss prevention supervisor develops and oversees loss prevention programs in business establishments, aiming to prevent theft and protect store assets. Their responsibilities include establishing goals and guidelines, managing loss prevention officers and staff, training new members of the unit, and supervising the store's security alarms and systems, including the surveillance cameras... Show more	$23-57

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Risk Management
   • OSHA
   • Loss Mitigation
   • Safety Training
   • Occupational Safety
   • Loss Control
   • Foreclosure
   • Loss Prevention
   • Safety Program
   • Internal Investigations
   • REO
   • General Liability
   • Investor Guidelines
   • Staff Development

   Check all skills

   Responsibilities:

   • Manage all internal, external, and fraud investigations and develop partnerships with law enforcement to coordinate criminal investigations or prosecutions.
   • Mentore facility managers in OSHA compliance to delegate program management functions to local personnel.
   • Ensure compliance with workers compensation and OSHA regulations by properly documenting and investigating employee accidents
   • Recommend foreclosure prevention alternative offer to the homeowner to ensure all investor / insurer guidelines are followed.
   • Manage all internal, external, and fraud investigations and develop partnerships with law enforcement to coordinate criminal investigations or prosecutions.

3. Make a budget

   Including a salary range in your loss control manager job description is one of the best ways to attract top talent. A loss control manager can vary based on:

   • Location. For example, loss control managers' average salary in kentucky is 38% less than in alaska.
   • Seniority. Entry-level loss control managers 50% less than senior-level loss control managers.
   • Certifications. A loss control manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a loss control manager's salary.

   Average loss control manager salary

   $86,305yearly

   $41.49 hourly rate

   ---

   Entry-level loss control manager salary

   $61,000 yearly salary

   Updated December 18, 2025

4. Writing a loss control manager job description

   A job description for a loss control manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a loss control manager job description:

   Loss control manager job description example

   At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
   
   Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
   
   Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
   Job Description
   
   Job Summary
   
   The Servicing Manager, Loss Mitigation reviews, monitors and directs all loss mitigation efforts, including but not limited to telephony contact strategy, negotiations, repossession vendor management and other collection activities. Priorities include coaching, developing, attendance tracking, training and motivation of a team of associates with the objective of preventing and minimizing losses. This position drives team performance while ensuring compliance with company policies and applicable state & federal laws.
   
   Job Duties
   Supervises and coordinates activities of staff engaged in Loss Mitigation activities Improves customer satisfaction and call quality by monitoring calls and providing feedback. Manages performance objectives of staff. Observes and evaluates performance, and provides and documents performance feedback through side-by-side coaching, goal setting and performance reviews. Communicates with other departments and management to resolve problems and expedite work. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace. Participates in the interviewing of staff, and makes hiring recommendations. Other duties as assigned.
   
   Education and Work Experience
   College degree or equivalent work experience. Six (6) plus years of related experience, with five (5) years of related experience managing repossessions and 60+ delinquency. Five (5) years of collections/call center manager experience required One (1) plus years of management experience. Strong knowledge of FDCPA and advanced negotiation skills Advanced knowledge of late-stage strategies and analytical skills Experience managing to state and federal laws and regulations Advanced coaching and development / dynamic leadership skills preferred. Strong Repossession vendor management experience and iRepo knowledge Advanced de-escalation skills. Strong organizational and time management skills
   
   Exeter Finance LLC is an Equal Opportunity Employer.

   Copy this example

   

5. Post your job

   There are a few common ways to find loss control managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your loss control manager job on Zippia to find and recruit loss control manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with loss control manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new loss control manager

   Once you have selected a candidate for the loss control manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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