How to hire a loss prevention operations manager

How to hire a loss prevention operations manager, step by step

Here's a step-by-step loss prevention operations manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a loss prevention operations manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new loss prevention operations manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the loss prevention operations manager you need to hire. Certain loss prevention operations manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect loss prevention operations manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents loss prevention operations manager salaries for various positions.

   Type of Loss Prevention Operations Manager	Description	Hourly rate
   Loss Prevention Operations Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$30-64
   Manager, Center Operations	The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns... Show more	$18-46
   Operations Manager, District	A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit... Show more	$29-51

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Safety Audits
   • Law Enforcement
   • Loss Prevention
   • Customer Service
   • Safety Program
   • Internal Investigations
   • POS
   • Inventory Control Procedures
   • Credit Card Fraud
   • Operational Processes
   • Store Management
   • Risk Management
   • External Theft
   • Sales Associates

   Check all skills

   Responsibilities:

   • Manage all internal, external, and fraud investigations and develop partnerships with law enforcement to coordinate criminal investigations or prosecutions.
   • Monitor the CCTV system and apprehend both internal and external theft suspects.
   • Prepare detailed comprehensive written and online reports including post accident investigations for insurance companies, OSHA and company reporting systems.
   • Represent company in criminal and civil prosecutions.

3. Make a budget

   Including a salary range in your loss prevention operations manager job description is a great way to entice the best and brightest candidates. A loss prevention operations manager salary can vary based on several factors:

   • Location. For example, loss prevention operations managers' average salary in mississippi is 58% less than in connecticut.
   • Seniority. Entry-level loss prevention operations managers earn 53% less than senior-level loss prevention operations managers.
   • Certifications. A loss prevention operations manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a loss prevention operations manager's salary.

   Average loss prevention operations manager salary

   $92,649yearly

   $44.54 hourly rate

   ---

   Entry-level loss prevention operations manager salary

   $63,000 yearly salary

   Updated December 26, 2025

4. Writing a loss prevention operations manager job description

   A job description for a loss prevention operations manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a loss prevention operations manager job description:

   Loss prevention operations manager job description example

   **Welcome to Ross Stores, Inc\., where our differences make us stronger...** At Ross and dd's, inclusion is a way of life\. We care about our Associates and the communities we serve and we value their differences\. We are committed to building diverse teams and an inclusive culture\. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us\. Come join us as we continue our diversity, equality and inclusion journey\!
   **GENERAL PURPOSE:**
   
   The Manager of LP Operations is responsible for supporting cross\-functional LP initiatives, operations and compliance for both Ross and dd's Stores\. The Manager will provide guidance during project initiation and planning and lead rollouts during implementation to the field\. This role is responsible for driving results and improvements through effective project planning, executive support, analysis, compliance, cross\-functional relationships and communications with key business partners\.
   
   **ESSENTIAL FUNCTIONS:**
   
   • Leads projects to ensure accurate timelines, deliverables and business updates are incorporated into each project and initiative\. Supports projects associated with, but not limited to, Loss Prevention, the Buying Offices, Shortage/Inventory Control, and Store Operations\. Builds timelines and presentations to present to different levels of leadership\. Attends meetings, conducts status updates with key partners and follows up on action items
   
   • Executes changes and supports daily operations of current programs and processes \(including merchandise protection, SPS training programs, the Private Security Officer \(PSO\) program, the Alertline program, etc\.\) through effective communication with Stores, Field Leadership and other business partners\.
   
   • Manages pilots, collects feedback and recommends best implementation strategy for Stores\. Visits Stores as needed to validate pilot/rollout direction\. Represents field point of view and provides operational input to business partners\. Recommends best approach to ensure strong Store execution\. Acts as an advocate for field needs and serves as escalation contact when required\. Creates procedures, guides and forms to ensure strong Loss Prevention execution in Stores\.
   
   • Understands all Store and Field Loss Prevention processes and operations \(including merchandise protection, internal/external case compliance, etc\.\) and works directly with Stores and Field Management to gather feedback and make improvements as needed\.
   
   • Manages project or program finances including establishing project costs, creating capital expenditure requests, reconciling invoices and credits, etc\.
   
   • Responsibilities may include: Managing the merchandise protection program by reviewing merchandise protection devices and strategies across the industry to identify devices, solutions and best practices to reduce shrink and improve execution\.
   
   • Responsibilities may include: Managing internal and external theft case compliance, training and reporting and provides action plans to improve results, and ensuring Ross Stores Inc\. is current on local/state/industry compliance processes \(civil recovery, restitution, etc\.\)
   
   • Interfaces with all levels of Loss Prevention and Store Operations management and is responsible for building consensus around all changes, issues and rollout plans\.
   
   **COMPETENCIES:**
   
   • Dealing with Ambiguity
   
   • Problem Solving
   
   • Drive for Results
   
   • Business Acumen
   
   • Manages Conflict
   
   • Plans, Aligns and Prioritizes
   
   • Collaboration
   
   • Ensures Accountability & Execution
   
   **QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**
   
   • Bachelor's Degree required
   
   • 5\+ years of retail management experience that includes project management and business process ownership in Loss Prevention, Store Operations, multi\-unit or a hybrid of field and corporate experience
   
   • Proficient knowledge of Loss Prevention operations and how other operating areas impact stores
   
   • Strong project management and problem\-solving skills required
   
   • Ability to successfully influence and drive results through cross\-functional partnerships\. Strong leadership skills and ability to influence both corporate and field partners
   
   • Strong Customer focus\. Anticipates customer needs and takes action to meet them; continually searches for ways to increase customer satisfaction and improve process
   
   • Ability to work effectively within a team environment and independently with minimal direction
   
   • Proven ability to think strategically and determine impact of decisions on the business
   
   • Excellent verbal and written communications and presentation skills
   
   • Advance proficiency in Word, Excel and Power Point
   
   **PHYSICAL REQUIREMENTS/ADA:**
   
   Job requires ability to work in an office environment, primarily on a computer\.
   
   Requires sitting, standing, walking, hearing, talking on the telephone, attending in\-person meetings, typing, and working with paper/files, etc\.
   
   Consistent timeliness and regular attendance\.
   
   Vision requirements: Ability to see information in print and/or electronically\.
   
   This role requires regular in\-office presence, including to engage in in\-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback\. However, this role can perform duties effectively using a combination of in\-office and remote work\.
   
   **SUPERVISORY RESPONSIBILITIES:**
   
   None
   
   **DISCLAIMER**
   
   This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\.
   
   Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.
   
   \#Hybrid

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5. Post your job

   There are various strategies that you can use to find the right loss prevention operations manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your loss prevention operations manager job on Zippia to find and recruit loss prevention operations manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit loss prevention operations managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new loss prevention operations manager

   Once you've selected the best loss prevention operations manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new loss prevention operations manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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