How to hire a mailroom courier

How to hire a mailroom courier, step by step

Here's a step-by-step mailroom courier hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a mailroom courier job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new mailroom courier
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The mailroom courier hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A mailroom courier's background is also an important factor in determining whether they'll be a good fit for the position. For example, mailroom couriers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents mailroom courier salaries for various positions.

   Type of Mailroom Courier	Description	Hourly rate
   Mailroom Courier		$13-20
   Messenger	A messenger takes messages, packages, and other items to requested addresses. The mode of transport used to perform deliveries varies for each messenger... Show more	$9-28
   Courier Driver	A courier driver is responsible for delivering parcels and documents to the appropriate receiver within a specified timeframe. Courier drivers are either self-employed or hired by courier companies, depending on their preference... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Mailroom
   • Pickup

   Responsibilities:

   • Manage office supplies, vendors, organization, and upkeep.
   • Pick up of medications from warehouse pharmacy and deliver to nursing homes, rehabilitation facilities and hospitals.
   • Maintain company CDL vehicle safely and efficiently.

3. Make a budget

   Including a salary range in your mailroom courier job description is one of the best ways to attract top talent. A mailroom courier can vary based on:

   • Location. For example, mailroom couriers' average salary in alabama is 34% less than in massachusetts.
   • Seniority. Entry-level mailroom couriers 35% less than senior-level mailroom couriers.
   • Certifications. A mailroom courier with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a mailroom courier's salary.

   Average mailroom courier salary

   $16.80hourly

   $34,939 yearly

   ---

   Entry-level mailroom courier salary

   $28,000 yearly salary

   Updated December 18, 2025

4. Writing a mailroom courier job description

   A mailroom courier job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a mailroom courier job description:

   Mailroom courier job description example

   To prepare incoming/outgoing interoffice mail and US Postal mail for internal distribution and processing. Maintains records on first class postage, registered US mail, Pitney Bowes manifest and Service Request. Maintains maintenance on the Pitney Bowes Paragon Machine. Coordinates transportation, scheduling and drop off of courier vans/fleet for maintenance and provides courier back-up. Also provides back up for Shipping/Receiving Coordinator.Essential Functions:- Prepares incoming and outgoing interoffice mail twice a day for courier pick up and delivery. Picks up US Mail from the post office PO boxes every morning from Post Office. Picks up US Mail from Building 10 every morning. Sorts and delivers all interoffice mail and US mail to each department twice a day in building 9, 10 and 11. Stocks all copy paper in building 9. Maintains Pitney Bowes postage machine by programming the menu for the next day, running the weekly report and resetting the meter for the next day. Maintains proper postage by using the automated postage reset phone system and making sure the proper amount is posted to the account. Responsible for correctly posting all regional and facility US mail and payroll checks and taking the mail over to building 10 for the 5:00pm pick up by the US Postal Service. Delivers all incoming Service Request from facilities and keeps on file in the mailroom for 3 months. Backs up the Shipping/Receiving coordinator. Transports vans and fleet vehicles for maintenance and serves as courier back up.- Courier backup for all shifts. Delivers all interoffice mail, lab, x-rays, medical records, Pharmacy supplies, Automated Refill Center totes, Doctors' Offices, etc., to our medical facilities via the times listed on the scheduled courier route. May perform other duties as assigned.
   
   Basic Qualifications:Experience- One (1) year of driving and mailroom experience.- One (1) year of experience driving commercial vehicle or cargo van on Georgia highways.
   
   - One (1) year of mailroom experience.- No more than one (1) moving violation or three (3) points on Georgia drivers license per year.Education- High School Diploma or General Education Development (GED) required.License, Certification, Registration- Valid Georgia Drivers license. Additional Requirements:- Knowledge of Postal requirements, rules and regulations.- Knowledge of the DOT rules and regulations for the state of Georgia.- Good physical condition.- Ability to lift heavy objects up to seventy five (75) pounds.- Dependable and a team player.- Good decision making skills and attention to details.- Must be flexible in working any shift - courier, mailroom or shipping/receiving.- Complete a Customer Service Assessment.
   
   Preferred Qualifications:- One (1) year of driving on Georgia highways.- Experience with Pitney Bowes equipment.
   
   - One (1) year of college.- Customer service aptitude demonstrated through Customer Service Assessment.
   COMPANY: KAISER
   
   TITLE: Courier, Mailroom
   
   LOCATION: Atlanta, Georgia
   
   REQNUMBER: 1086280
   
   External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

   Copy this example

   

5. Post your job

   To find the right mailroom courier for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with mailroom couriers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit mailroom couriers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your mailroom courier job on Zippia to find and recruit mailroom courier candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting mailroom couriers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new mailroom courier

   Once you've selected the best mailroom courier candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new mailroom courier. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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