How to hire a meter readers supervisor

How to hire a meter readers supervisor, step by step

Here's a step-by-step meter readers supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a meter readers supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new meter readers supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the meter readers supervisor you need to hire. Certain meter readers supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect meter readers supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of meter readers supervisors and their corresponding salaries.

   Type of Meter Readers Supervisor	Description	Hourly rate
   Meter Readers Supervisor		$16-50
   Reader	The duties of a reader depend on one's line of work or industry of employment. In the electric power industry, they are responsible for reading meters using tools and equipment to determine a household or establishment's utility bill... Show more	$12-50
   Meter Technician	A meter technician is in charge of installing and maintaining electric meters that measure the electricity consumption of houses and establishments. Part of their job is to travel to different sites and conduct prior assessments before installation, liaise with property owners or representatives, and maintain records of transactions... Show more	$12-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Water Meters
   • Customer Complaints
   • Meter Boxes
   • Meter Readers
   • Disciplinary Actions
   • Gas Meters
   • Performance Appraisals
   • Customer Relations
   • Electric Meters
   • Professional Development
   • Statistical Reports

   Responsibilities:

   • Lead water meter division during AMR conversion.
   • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
   • Train coordinators and supervisors in leadership skills, and how to maintain professional therapeutic relationships with individuals and families serve.
   • Plan, schedule and coordinate work for Amr drivers in an assign area for both electric and gas customers.
   • Operate all Itron equipment including PC operations.
   • Read and service electrical meter for entergy company

3. Make a budget

   Including a salary range in your meter readers supervisor job description is one of the best ways to attract top talent. A meter readers supervisor can vary based on:

   • Location. For example, meter readers supervisors' average salary in wyoming is 65% less than in alaska.
   • Seniority. Entry-level meter readers supervisors 67% less than senior-level meter readers supervisors.
   • Certifications. A meter readers supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a meter readers supervisor's salary.

   Average meter readers supervisor salary

   $61,072yearly

   $29.36 hourly rate

   ---

   Entry-level meter readers supervisor salary

   $35,000 yearly salary

   Updated December 17, 2025

4. Writing a meter readers supervisor job description

   A meter readers supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a meter readers supervisor job description:

   Meter readers supervisor job description example

   Check out this video and find out why our team loves to work here!
   In this role you will be responsible for ensuring the accurate and timely completion of field service shut-off activities of delinquent accounts. You will also be responsible for timely completion of field activities in response to billing investigations, including meter alives, unauthorized and zero use, crossed meters and sanitary code violations. You will schedule field investigations of Revenue Protection and Legal Collections inquiries and projects. You will be responsible for the supervision of assigned staff. Additionally, this position ensures the timely and effective communication of results back to initiating department or process.
   
   You will plan, schedule, coordinate and supervise meter reading activities in an assigned area or state. You will provide guidance, training and development of meter reading personnel to ensure the highest level of customer service. In addition you will perform direct supervision of assigned bargaining unit employees. You will perform on-call duties as required.
   Essential Functions - Field Collections
   Responsible for scheduling and timely completion of field service shut-off activities of delinquent accounts, including shut-off non-pays (SONPs), warrant activity, landlord notifications, service cuts at the pole/manhole and restoration of service after SONP.Schedules field activities in response to billing investigations, including meter alives, unauthorized and zero use, crossed meters and sanitary code violations. Schedules field visits to investigate Revenue Protection and Legal Collections inquiries.Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance and realigns performance measures, as appropriate.Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.Interacts with customers and resolves concerns and complaints, as necessary. Responsible for customer satisfaction with response to field collections and meter investigation requests.Develops and supervises staff which includes training, scheduling, interpreting/administering union contracts and conflict resolution.Responsible for the safety of assigned personnel including minimizing of lost time injuries, responsible motor vehicle accidents and OSHA recordables/incidents.Ensures compliance with all MDTE rules and regulations.
   Essential Functions - Field Collections
   Plans, schedules and supervises reading of mobile routes and special reads to ensure accurate and timely customer billing. Coordinates with other departments to provide special readings.Ensures achievement of annual goals and prudent control of meter reading budget.Will assist in the development and implementation of all customer operations policies, procedures and standards pertaining to meter reading processes and systems.Ensures the accuracy, integrity and security of all customer information, customer records and company equipment.Maintains and tracks performance via reports specific to meter reading activities.Initiates prompt resolution of meter reading issues that affect billing. Reviews and analyzes system generated reports for meter reading problems, route status and missed reads.Performs and documents field inspections to monitor safety and work performance of meter readers.Examines and approves daily time and vehicle sheets; checks for correct completion of assigned work and to make sure proper accounting procedures are used.Monitors meter reading route times and implements rerouting of customer accounts to maintain compliance with established company standards and to improve efficiency.Coordinates investigations and resolves customer complaints regarding meter reading problems.Oversees accident reports and investigations to assure they are done timely, accurately and with appropriate follow up measures.Interviews applicants and recommends hiring or transfer. Recommends promotions, demotions and discipline.Keeps Manager informed and updated on all important aspects of day to day activities as required.
   
   Qualifications
   
   Technical Knowledge/Skill:
   Requires a working knowledge of Company metering, billing and Credit procedures and policies. Strong knowledge of MDTE regulations pertaining to Billing and Credit. Ability to use PC desktop applications (e.g., Microsoft Word, Excel and Access).
   Education:
   Bachelor's Degree in Engineering, Business, related discipline or equivalent experience
   Experience:
   Five (5) plus years of experience in Customer Service. Supervisory experience in a union environment preferred
   
   Working Conditions:
   Must be available to work emergency restoration assignment as required.Must be available to travel between MA/CT/NH as necessary.Work is performed primarily in the field and in an office environment which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, working with computers and attending meetings. Drives to various job site locations and customer premises to supervise work and review or discuss construction job requirements. Subject to shift work including weekends. Requires off-hour/on call responsibility on a rotational basis. At times, requires working long hours in response to outage situations and shift coverage requirements.
   Worker Type:
   Regular
   Number of Openings:
   1
   EEO Statement
   
   Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
   
   VEVRRA Federal Contractor
   Vaccination Information:
   
   Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource's HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.
   Emergency Response:
   
   Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

   Copy this example

   

5. Post your job

   To find meter readers supervisors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any meter readers supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level meter readers supervisors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your meter readers supervisor job on Zippia to find and recruit meter readers supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit meter readers supervisors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new meter readers supervisor

   Once you've decided on a perfect meter readers supervisor candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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